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Review Summary
TricorBraun is highly regarded for its excellent product quality and reliable service, with prompt deliveries and a user-friendly ordering system. Many customers express satisfaction with their impressive selection and the attentive customer support provided.
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A. A.
Sep 21, 2022
Verified reviewDelissa Thomas was absolutely wonderful in handling this order. FedEx had messed up the shipment and damaged the merchandise in the process, and Delissa was the individual at TricorBraun who made it possible for me to get the order and was extremely helpful and positive through the whole process of correcting the situation.
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A. A.
Sep 16, 2022
Verified reviewI love that they always have what I want, the prices are great and the shipping is fast. i just had an issue with my order and they resolved it immediately. The customer service was great.
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A. A.
Sep 15, 2022
Verified reviewPlaced my order but was charged sales tax. As a producer, I have an exemption but it was not on file. I asked for one and got the form quickly and approval the next day and I placed the order.
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A. A.
Sep 15, 2022
Verified reviewToo expensive
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A. A.
Sep 15, 2022
Verified reviewFirst time ordering, would order again! Good quality for the right price.
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A. A.
Sep 15, 2022
Verified reviewGreat company, great service, great resource! Will recommend to others!
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A. A.
Sep 15, 2022
Verified reviewExcellent customer service!
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A. A.
Sep 15, 2022
Verified reviewEverything is exactly as described and great quality.
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A. A.
Sep 15, 2022
Verified reviewgreat customer service and great product! exactly what i wanted and shipped/delivered quickly!
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A. A.
Sep 15, 2022
Verified reviewCustomer service is always on point. Thank you Clarissa for your help.
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A. A.
Sep 15, 2022
Verified reviewI ordered glass jars and bottles, the boxes came without any "FRAGILE" or "THIS SIDE UP" stickers on them, resulting in six broken bottles with shattered glasses throughout the entire box. Obviously very dangerous and contaminating to the bottles that hold my product.
Reply from Tricorbraun.com
Hi Eleni, Thank you for taking the time to review your most recent experience ordering from us. We're sorry to hear your package was delivered to you damaged. Our warehouse teams uses best packing and shipping practices to ensure you get your order delivered to you safely, but we will pass along this suggestion for improvement. We were able to confirm that our Customer Service Manager was able to reach out to you to get this issue resolved for you. Please let us know what else we can do to earn back your business.
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A. A.
Sep 15, 2022
Verified reviewThe products I received were of excellent quality. Shipping was very quick. They had very reasonable shipping rates compared to other vendors.
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A. A.
Sep 15, 2022
Verified reviewBottles always show up on time and in perfect condition ready for my production line.
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A. A.
Sep 15, 2022
Verified reviewReally like the new website. Don’t change the customer service team though. They are great as is!
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A. A.
Sep 15, 2022
Verified reviewThe jars are perfect for our needs in bottling honey. Wish they won't so expensive but this is the best price I could find on the internet for a skid of bottles. Last year I bought from another supplier and paid $1500 delivered now it is over a $1000 more. Everything has gone up but our original supplier from last year quoted just under $5000 for the same amount as we bought from TricorBraun. I would recommend.
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A. A.
Sep 15, 2022
Verified reviewQuick delivery and exactly the product I was looking for.
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Sep 14, 2022
Verified reviewLove everything about it!! Love the great quality of the items and I love how fast customer service is. The delivery is also fast. Overall, I love everything about them!
Reply from Tricorbraun.com
Hi Brenda, Thank you for the kind words. We pride ourselves on having the best customer service in the industry! Please let us know if there is anything we can do to make your experience even better next time. Best, Your Friends at TricorBraun
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Sep 14, 2022
Verified reviewWell packaged and arrived on time
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Sep 14, 2022
Verified reviewUnfortunately, I had a very poor experience with this company. After never receiving my order the first time around, they had sent a replacement and upon arrival several glasses were shattered. I’ve reached out in regards to this and have still not heard back. Very disappointing. Save your money.
Reply from Tricorbraun.com
Hi Sydney, Thank you for taking the time to leave a review. We apologize for the experience you had when ordering from us. Your first order was delivered via our shipping partners, but as it was lost or stolen, we were able to ship you a replacement as soon as you contacted us. Unfortunately some of those arrived damaged, and we do apologize for this additional delay. Our customer service manager has been able to refund you for the damaged products. Please let us know if there's anything else we can do to earn back your business! Best, The Team at TricorBraun.com
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A. A.
Sep 14, 2022
Verified reviewI was very pleased with the speed of delivery!
Reply from Tricorbraun.com
Hi Alva, Thank you for your review! We strive to pack and ship our products safely and on time. Looking forward to doing business with you again soon. Best, Your Friends at TricorBraun
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