Customer reviews
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Delivery was faster than standard bottle vendors. Packaging was superb. Will order again. Customer service team responds very quickly.
Review of , following an experience of by LUKE J.
Answer by tricorbraun.comFlagHi Luke, Thank you for recognizing our dedication to great customer service! At TricorBraun, we prioritize ensuring a positive experience for our customers at every touchpoint. Your satisfaction is our utmost priority, and we're thrilled to hear that our team's efforts have met your expectations. We're grateful for your support and look forward to continuing to serve you with excellence. -The Team at TricorBraun.com
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Very Good customer service & Good products that meet my small business needs.
Review of , following an experience of by MATTHEW T.
Answer by tricorbraun.comFlagHello Matthew, We're delighted to hear that you've had a positive experience with our customer support team! Providing exceptional support to our customers is a cornerstone of our values at TricorBraun. Your satisfaction is a testament to our commitment to delivering outstanding service at every interaction. Thank you for choosing TricorBraun, and we're excited to continue providing you with the highest level of support.
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No comments at this time.
Review of , following an experience of by JEANETTE G.
Answer by tricorbraun.comFlagHi Jeanette, Thank you for your review. Please let us know what we can do better to earn 5 stars on your next order! Best, -The Team at TricorBraun
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Super easy to navigate the website or just type in what you're looking for and hit order and don't forget the lids!! Love the color and a piece lids for the jars and shipping was super quick.
Review of , following an experience of by RACHEL M.
Answer by tricorbraun.comFlagHello Rachel, We're delighted to know that you've found our website user-friendly! Making your online journey with TricorBraun effortless is our goal, and your positive experience reaffirms our efforts. Thank you for choosing us, and we're excited to continually improve our website to better serve your needs. -The Team at TricorBraun.com
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Never had an issue. Product is good quality and shipping is timely.
Review of , following an experience of by TRACY G.
Answer by tricorbraun.comFlagHello Tracy, Thank you for taking the time to share your feedback with us! We're thrilled to hear that your experience with our product and shipping went well and met your expectations. If you have any questions, concerns, or if there's anything we can assist you with, please don't hesitate to reach out. We're here to help! -The Team at TricorBraun.com
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Site was pretty easy to access and the prices were fair. Bought a 6 gallon glass jug for water it works perfect. Shipping was perfect as well.
Review of , following an experience of by BRYCE S.
Answer by tricorbraun.comFlagHello Bryce, Thank you for taking the time to share your experience with us! We’re thrilled to hear that you found our site easy to navigate and that our prices met your expectations. It’s great to know that your 6-gallon glass jug is working perfectly for you! We’re also glad to hear that your shipping experience was smooth. If you have any further questions or need assistance in the future, feel free to reach out. Thanks again for your support! -The TricorBraun.com Team
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Came alot faster than we expected as well as being packed extremely well especially since our delivery driver DROPPED IT! No damage luckily. Quality is much better than we thought as well. Thank you
Review of , following an experience of by YVONNE R.
Answer by tricorbraun.comFlagHello Yvonne, Thank you for your wonderful feedback! We’re thrilled to hear that your order arrived ahead of schedule and was packed securely. It’s great to know that everything arrived in perfect condition. We’re also glad to hear that the quality exceeded your expectations. Your satisfaction means a lot to us! If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help! -The TricorBraun.com Team
Answer by Yvonne R.FlagThank you!! It's Perfect
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Good Company that has worked to meet my requirements. Thank you
Review of , following an experience of by STEVE O.
Answer by tricorbraun.comFlagHello Steve, Thank you for your positive feedback! We’re delighted to hear that we’ve been able to meet your requirements. Your satisfaction means a lot to us, and we’re always here to support you. If there’s anything we can assist you with, please don’t hesitate to reach out! -The Team at TricorBraun.com
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It was easy to order the bottles and caps. The delivery was made as promised, and everything arrived in excellent condition.
Review of , following an experience of by BARRY S.
Answer by tricorbraun.comFlagHello Barry, Thank you so much for your kind words! We're thrilled to hear that your ordering experience was easy and that your bottles and caps arrived on time and in excellent condition. Your satisfaction is our top priority, and we’re glad we could meet your expectations. If you have any further questions or need assistance in the future, feel free to reach out. We’re here to help! -The TricorBraun.com Team
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It’s so easy to order through the website.
Review of , following an experience of by MARTIN M.
Answer by tricorbraun.comFlagHello MARTIN, We're delighted to know that you've found our website user-friendly! Making your online journey with TricorBraun effortless is our goal, and your positive experience reaffirms our efforts. Thank you for choosing us, and we're excited to continually improve our website to better serve your needs. -The Team at TricorBraun.com
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Great bottles and fast shipping
Review of , following an experience of by DEREK T.
Answer by tricorbraun.comFlagHello Derek, Thank you for your kind words! We're delighted to hear that you're satisfied with our products. At TricorBraun, we take great pride in offering high-quality packaging solutions that meet and exceed our customers' expectations. Your positive feedback motivates us to maintain our commitment to excellence and innovation in every product we offer. -The Team at TricorBraun.com
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I always purchase my jars here for my jerk marinades and I am never disappointed. They came on time I checked through some of the boxes not all yet but nothing so far is broken.
Review of , following an experience of by AMEELA B.
Answer by tricorbraun.comFlagHello AMEELA, Thank you so much for your wonderful feedback! We're excited to hear that you're pleased with the quality of our bottles and that they met your expectations. We're also delighted that your order arrived promptly! Ensuring timely delivery is something we take seriously, so it's great to hear that we could meet your needs in this regard. We truly appreciate your support and are thrilled that you'll be choosing us again in the future. If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're here to help! -The TricorBraun.com Team
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Great customer service!
Review of , following an experience of by KEREM B.
Answer by tricorbraun.comFlagHello Kerem, We're delighted to hear that you've had a positive experience with our customer support team! Providing exceptional support to our customers is a cornerstone of our values at TricorBraun. Your satisfaction is a testament to our commitment to delivering outstanding service at every interaction. Thank you for choosing TricorBraun, and we're excited to continue providing you with the highest level of support.
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Fast and easy order process. Just what I need.
Review of , following an experience of by CHANTELLE L.
Answer by tricorbraun.comFlagHello Chantelle, We're delighted to know that you've found our website user-friendly! Making your online journey with TricorBraun effortless is our goal. Thank you for choosing us, and we're excited to continually improve our website to better serve your needs. Please do not hesitate to reach out if you need any assistance from our Customer Support Team. -The Team at TricorBraun.com
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I love the affordability and durability of the products. Shipping is quick.
Review of , following an experience of by KIMBERLY S.
Answer by tricorbraun.comFlagHello Kimberly, Thank you so much for your wonderful feedback! We're excited to hear that you're pleased with the quality of our bottles and that they exceeded your expectations. We're also delighted that your order arrived promptly, even ahead of schedule! Ensuring timely delivery is something we take seriously, so it's great to hear that we could meet your needs in this regard. Looking forward to your next order. -The TricorBraun.com Team
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Great 👍
Review of , following an experience of by GORDON C.
Answer by tricorbraun.comFlagHello Gordon, Thank you so much for your kind words! We look forward to continuing to serve you and exceeding your packaging needs in the future. -The Team at TricorBraun.com
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The products are good quality but not the packaging. Later I order 12 more cases and I expected to received 12 bags. Your website said 20/case, but 240 showed up in one big bag so we have to recount them.
Review of , following an experience of by SANDY L.
Answer by tricorbraun.comFlagHello Sandy, Thank you for your message and for sharing your thoughts with us. We're glad to hear you’re happy with the quality of our products! We appreciate your feedback regarding the packaging. We are always looking to improve our processes, and your input is valuable to us. If you need assistance with anything else or have further questions, please feel free to reach out. We’re here to help! -The TricorBraun.com Team
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Box arrived crushed with no hope of an intact bottle. To my surprise, the packing was excellent and it came through intact.
Review of , following an experience of by KK W.
Answer by tricorbraun.comFlagHi kk, We're delighted to hear that you've had a positive experience with our safe shipping methods! At TricorBraun, we prioritize the protection of your products during transit. Your satisfaction and peace of mind are invaluable to us, and we're grateful for the opportunity to serve you with reliable shipping solutions. -The Team at TricorBraun.com
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Items were shipped quickly and safely.
Review of , following an experience of by JASON P.
Answer by tricorbraun.comFlagHello Jason, Thank you for taking the time to share your feedback with us! We're thrilled to hear that your experience with our service went smoothly and met your expectations. Providing a seamless and hassle-free experience is important to us, and it's always rewarding to know that we've succeeded in doing so! If you have any further questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! -The Team at TricorBraun.com
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Received in a timely manner and just as pictured. Thanks!
Review of , following an experience of by PAULINE M.
Answer by tricorbraun.comFlagHey Pauline, Thank you for sharing your satisfaction with your purchase! We're thrilled to hear that you're happy with your experience at TricorBraun. Providing high-quality products and excellent service is our top priority, and it's incredibly rewarding to know that we've met your expectations. We appreciate your trust in us and look forward to serving you again in the future. -The Team at TricorBraun.com
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This is the second order of glass jugs I have received from TricorBraun and everything arrived in perfect condition just like the first time. I love the 2 litre glass jugs. I use them to fill up with local spring water here in Ontario Canada. They are a sturdy glass and easy to carry.
Review of , following an experience of by JILL J.
Answer by tricorbraun.comFlagHello Jill, Thank you for taking the time to share your feedback with us! We're thrilled to hear that your experience with our service went smoothly and met your expectations. Providing a seamless and hassle-free experience is important to us, and it's always rewarding to know that we've succeeded in doing so! If you have any further questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! -The Team at TricorBraun.com
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As a repeat customer, I only say good things about this company. Simple & efficient ordering, great packaging, extremely fast shipping,& very competitive prices.
Review of , following an experience of by GREG D.
Answer by tricorbraun.comFlagHello Greg, Thank you so much for your kind words! At TricorBraun, we strive to provide exceptional service and products, and it's truly rewarding to hear that we've met your expectations. We look forward to continuing to serve you and exceeding your packaging needs in the future. -The Team at TricorBraun.com
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Order came fast and unharmed! Will be back
Review of , following an experience of by JACQUES L.
Answer by tricorbraun.comFlagHello Jacques, Thank you so much for your wonderful feedback! We're excited to hear that you're pleased with the quality of our bottles and that they exceeded your expectations. We're also delighted that your order arrived promptly, even ahead of schedule! Ensuring timely delivery is something we take seriously, so it's great to hear that we could meet your needs in this regard. We truly appreciate your support and are thrilled that you'll be choosing us again in the future. If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're here to help! -The TricorBraun.com Team
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Everything went well. I bought gallon jugs for water.
Review of , following an experience of by ANN M.
Answer by tricorbraun.comFlagHello Ann, Thank you for your kind words! We're delighted to hear that you're satisfied with our products. At TricorBraun, we take great pride in offering high-quality packaging solutions that meet and exceed our customers' expectations. Your positive feedback motivates us to maintain our commitment to excellence and innovation in every product we offer. -The Team at TricorBraun.com
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Good company fast shipping I have a little problem and there fix it right away give them 5 stars
Review of , following an experience of by EVELYN V.
Answer by tricorbraun.comFlagHello Evelyn, We're delighted to hear that you've had a positive experience with our customer support team! Providing exceptional support to our customers is a cornerstone of our values at TricorBraun. Your satisfaction is a testament to our commitment to delivering outstanding service at every interaction. Thank you for choosing TricorBraun, and we're excited to continue providing you with the highest level of support.
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The 4 oz spice jars and dispensing lids are perfect for our small culinary herb business. I use a clothes iron to seal the tamper/ freshness seal. Works great!
Review of , following an experience of by APRYL M.
Answer by tricorbraun.comFlagHello Apryl, Thank you so much for your kind feedback! We're thrilled to hear that the 4 oz spice jars and dispensing lids are a perfect fit for your culinary herb business. It's always wonderful to know our products are perfect for small businesses like yours. If you have any further needs or questions, feel free to reach out. We're here to support you in any way we can. Wishing you continued success with your herb business! -The TricorBraun.com Team
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Good stuff
Review of , following an experience of by MICHAEL H.
Answer by tricorbraun.comFlagHello Michael, Thank you for taking the time to share your feedback with us! If you have any further questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! -The Team at TricorBraun.com
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Glass came well packaged and is top quality. I will definitely be ordering more!
Review of , following an experience of by WILL B.
Answer by tricorbraun.comFlagHello Will, Thank you for your fantastic feedback! We're delighted to hear that the glass arrived safely and that you're impressed with its quality. It’s great to know we’ve met your expectations, and we’re excited that you’ll be ordering more! If you ever need any assistance, please don't hesitate to reach out. We're always here to help. -The TricorBraun.com Team
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These bottles are THE BEST for our sauces ever! Made even better by being able to buy them in amounts more appropriate for our small business! Looking forward to ordering more products from TricorBraun!!
Review of , following an experience of by LORI D.
Answer by tricorbraun.comFlagHello Lori, Thank you so much for your wonderful feedback! We're thrilled to hear that our bottles are the perfect match for your sauces and that our smaller quantity options fit your business needs. It's always our goal to provide solutions that make a difference for our customers, and your satisfaction means the world to us. We're excited to continue supporting your business and look forward to your next order! If there's anything else we can do to assist or enhance your experience, please don't hesitate to reach out. -The TricorBraun.com Team
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Customer service team is great. They were able to answer all of my packaging questions when I called. Placed order on Friday, it was delivered via FedEx Ground to Colorado on Tuesday. Great experience.
Review of , following an experience of by NICHOLAS J.
Answer by tricorbraun.comFlagHello Nicholas, Thank you so much for sharing your positive experience with us! We’re thrilled to hear that our customer service team was able to assist you with your packaging questions and that your order arrived promptly. We strive to provide fast and reliable service, and it’s wonderful to know that we were able to meet your expectations. Should you have any further questions or need assistance in the future, don’t hesitate to reach out. We truly appreciate your business and look forward to serving you again soon. -The TricorBraun.com Team
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good
Review of , following an experience of by RENEE H.
Answer by tricorbraun.comFlagHello RENEE, Thank you for taking the time to share your feedback with us! If you have any further questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! -The Team at TricorBraun.com
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Very easy to use. Found exactly what I was looking for!
Review of , following an experience of by JULIE L.
Answer by tricorbraun.comFlagHello Julie, We're delighted to know that you've found our website user-friendly! Making your online journey with TricorBraun effortless is our goal, and your positive experience reaffirms our efforts. Thank you for choosing us, and we're excited to continually improve our website to better serve your needs. Please feel free to reach out to us if you ever need assistance. -The Team at TricorBraun.com
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Great selection of products. Very timely on delivery
Review of , following an experience of by K G. *
*Pseudonymized data at the request of the author
Answer by tricorbraun.comFlagHello, Thank you so much for your wonderful feedback! We're excited to hear that you're pleased with our product selection. We're also delighted that your order arrived promptly. Ensuring timely delivery is something we take seriously, so it's great to hear that we could meet your needs in this regard. We truly appreciate your support and are thrilled that you'll be choosing us again in the future. If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're here to help! -The TricorBraun.com Team
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Fast shipment, just as described and best price I could find. Third purchase I've made from them
Review of , following an experience of by JOHN D.
Answer by tricorbraun.comFlagHello John, Thank you for your wonderful feedback! We're thrilled to hear that you’re happy with the fast shipment and that our products met your expectations. It means a lot to us that you’ve chosen us for your purchases three times now! If you have any questions or need assistance with your next order, please don’t hesitate to reach out. We’re here to help! Thanks again for being a valued customer! -The TricorBraun.com Team
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Excellent selection and service
Review of , following an experience of by ENRIQUE F.
Answer by tricorbraun.comFlagHello Enrique, Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed our selection and service. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. If you need any assistance or have questions in the future, please feel free to reach out. We’re here to help! -The Team at TricorBraun.com
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Good service even if you did short me one cap.
Review of , following an experience of by J L. *
*Pseudonymized data at the request of the author
Answer by tricorbraun.comFlagHello, Thank you for reaching out and sharing your thoughts! We’re glad to hear you were pleased with our service. We sincerely apologize for the missing cap; that’s not the experience we aim to provide. To make it right, we’ve added a $5.00 store credit to your account, which you can use on your next purchase. If you’d prefer, we can also send you the missing cap directly. Just reach out to our Customer Support team at Phone: (855) 754-3728 or Email: online@tricorbraun.com, and we’ll take care of it right away. -The TricorBraun.com Team
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Great company.
Review of , following an experience of by JOHN B.
Answer by tricorbraun.comFlagHello John, Thank you so much for your kind words! At TricorBraun, we strive to provide exceptional service and products, and it's truly rewarding to hear that we've met your expectations. We look forward to continuing to serve your packaging needs in the future. -The Team at TricorBraun.com
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The bottles were exactly what I had hoped for.
Review of , following an experience of by JAMES F.
Answer by tricorbraun.comFlagHello James, Thank you so much for your feedback! We’re thrilled to hear that the bottles met your expectations. If you have any questions or need further assistance, feel free to reach out. We appreciate your support! -The TricorBraun.com Team
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This website is extremely user friendly! We received the glass items promptly and with the protection that we've never experienced! The manner in which the glass was insulated and packed was above and beyond our expectations! What a tremendous company to do business with! Thank you TricorBraun!!
Review of , following an experience of by TERRY P.
Answer by tricorbraun.comFlagHey Terry, Thank you for your feedback! We're thrilled to hear that you find our website easy to use. At TricorBraun, we're committed to providing a seamless online experience for our customers. Your satisfaction is our priority, and we look forward to continuing to enhance your browsing and purchasing experience on our platform. -The Team at TricorBraun.com
Answer by Terry P.FlagMy pleasure! Keep up the great work!
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I have worked with Lane several times and her customer service is excellent!
Review of , following an experience of by DAVID G.
Answer by tricorbraun.comFlagHi David, Thank you so much for sharing your feedback! We're thrilled to hear about your positive experiences with Lane. Providing excellent customer service is always our priority, and it's wonderful to know Lane has been able to deliver that for you. I'll be sure to pass along your kind words to her, and we look forward to your next order. Thanks, The Team at TricorBraun.
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Excellent product, fast shipping, highly recomended!
Review of , following an experience of by MILAIM O.
Answer by tricorbraun.comFlagHello Milaim, Thank you so much for your kind words! At TricorBraun, we strive to provide exceptional service and products, and it's truly rewarding to hear that we've met your expectations. We look forward to continuing to serve you and exceeding your packaging needs in the future. -The Team at TricorBraun.com
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good stuff. EZ to order. Quickly shipped. Will definitely purchase from them again
Review of , following an experience of by TONY M.
Answer by tricorbraun.comFlagHello Tony, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found our ordering process easy and that your order arrived quickly. Your satisfaction means the world to us, and we can’t wait to serve you again in the future! If you have any questions or need assistance, feel free to reach out anytime. -The TricorBraun.com Team
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Excellent
Review of , following an experience of by GLENN B.
Answer by tricorbraun.comFlagHello Glenn, Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found your experience with us to be excellent. If you have any further questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! -The Team at TricorBraun.com
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Site was easy to navigate. Good delivery time, packaged securely, and nothing damaged
Review of , following an experience of by TODD L.
Answer by tricorbraun.comFlagHey Todd, Thank you for sharing your satisfaction with your purchase! We're thrilled to hear that you're happy with your experience at TricorBraun. Providing high-quality products and excellent service is our top priority, and it's incredibly rewarding to know that we've met your expectations. We appreciate your trust in us and look forward to serving you again in the future. -The Team at TricorBraun.com
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All bottles arrived intact because of great packaging and I especially like the 64 oz. bottles for my water as they are not so heavy for me to carry. Will be ordering more for sure!
Review of , following an experience of by JILL J.
Answer by tricorbraun.comFlagHello Jill, Thank you so much for sharing your feedback with us! We’re thrilled to hear that the packaging kept your bottles intact and that you’re enjoying the 64 oz. size. It’s great to know they’re easy for you to carry and meet your needs. We look forward to serving you again soon! If you have any other questions or need further assistance, feel free to reach out. -The TricorBraun.com Team
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So happy I found TricorBraun! The price point is wonderful for small start-ups. The one thing that sets them apart from other companies is that they do not overcharge you for shipping. I have paid $30 to $45 more in shipping from other companies for virtually the same order. Highly pleased.
Review of , following an experience of by KATHERINE B.
Answer by tricorbraun.comFlagHello Katherine, Thank you very much for your thoughtful feedback. We’re delighted to hear that you’re pleased with our pricing and shipping policies. We strive to offer competitive rates and fair shipping costs, so it’s gratifying to know that this is making a positive impact for your start-up. Should you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here to support you. -The TricorBraun.com Team
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Everything arrived early and was affordable and effective for my product that was filled and shipped very well to my customers. Thank You Scarlett
Review of , following an experience of by SCARLETT G.
Answer by tricorbraun.comFlagHello SCARLETT, Thank you so much for your feedback! We're thrilled to hear that your order arrived ahead of schedule and that our products were both affordable and effective for your needs. It's wonderful to know they helped you serve your customers successfully. If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to continuing to support your business! -The TricorBraun.com Team
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TricorBraun always exceeds my expectations. Quick ship and quick delivery! Prices can't be beat
Review of , following an experience of by KAREN N.
Answer by tricorbraun.comFlagHey Karen, Thank you for sharing your satisfaction with your purchase! We're thrilled to hear that you're happy with your experience at TricorBraun. Providing high-quality products and excellent service is our top priority, and it's incredibly rewarding to know that we've met your expectations. We appreciate your trust in us and look forward to serving you again in the future. -The Team at TricorBraun.com
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I received my order quickly and it was backed nicely and in good shape when I received it.
Review of , following an experience of by JAMIE E.
Answer by tricorbraun.comFlagHello Jamie, Thank you so much for your kind words! At TricorBraun, we strive to provide exceptional service and products, and it's truly rewarding to hear that we've met your expectations. We look forward to continuing to serve you and exceeding your packaging needs in the future. -The Team at TricorBraun.com
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Very fast shipping!!
Review of , following an experience of by EMMA N.
Answer by tricorbraun.comFlagHello Emma, Thank you so much for your support! Our warehouse team works very hard to ensure your order arrives to you quickly as well as safely. We're glad to hear your order arrived faster than expected! We look forward to working together in the future. Please reach out if you have any questions or concerns. -The Team at TricorBraun.com
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Customer service was excellent.
Review of , following an experience of by KEITH W.
Answer by tricorbraun.comFlagHello Keith, We're delighted to hear that you've had a positive experience with our customer support team! Providing exceptional support to our customers is a cornerstone of our values at TricorBraun. Your satisfaction is a testament to our commitment to delivering outstanding service at every interaction. Thank you for choosing TricorBraun, and we're excited to continue providing you with the highest level of support.
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Products were shipped quickly! I had an issue and it was quickly resolved. Tricor went above and beyond to correct the issue.
Review of , following an experience of by MICHELLE B.
Answer by tricorbraun.comFlagHello Michelle, Thank you so much for your kind words! We're thrilled to hear that your order arrived quickly and that we were able to resolve the issue to your satisfaction. Providing excellent service and going the extra mile for our customers is always our top priority. If you ever need further assistance or have any other questions, don't hesitate to reach out. We're always here to help! -The TricorBraun.com Team
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The glass spice jars were exactly what I was looking for. However, I ordered the shaker tops, which were unnecessary because the jar lids had a built in shaker.
Review of , following an experience of by WENDY B.
Answer by tricorbraun.comFlagHello Wendy, Thank you for your feedback! We're delighted to hear that the glass spice jars met your expectations. Since the jar lids already include a built-in shaker, you're welcome to return the shaker fitments if they are not needed. To initiate the return, simply follow our returns process, or feel free to reach out if you need any assistance. Thank you again for your order, and we hope to serve you again soon! -The TricorBraun.com Team
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good pricing and great delivery, have bought from before with same results, will buy from again
Review of , following an experience of by PAT H.
Answer by tricorbraun.comFlagHello pat, Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our pricing and delivery. We truly appreciate your continued trust in us and look forward to serving you again in the future. Thanks again for your loyalty and support! -The TricorBraun.com Team
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Great glasscarboys, fast shipping. Very satisfied. Thank you!
Review of , following an experience of by PATRICK S.
Answer by tricorbraun.comFlagHello Patrick, Thank you so much for your wonderful feedback! We're excited to hear that you're pleased with the quality of our bottles and that they exceeded your expectations. We truly appreciate your support and are thrilled that you'll be choosing us again in the future. If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're here to help! -The TricorBraun.com Team
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Great product, good pricing and the best customer service. Thanks
Review of , following an experience of by LAURIE L.
Answer by tricorbraun.comFlagHi Laurie, Thanks for the kind words! We're happy to hear we could check all the boxes for you. Looking forward to your next order! Best, The Team at TricorBraun
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received enclosures(lids) they do not work on glass jars...must return or receive credit. Not happy that the size ordered, and the size received are not the same. Will return with a shipping label
Review of , following an experience of by RICHARD B.
Answer by tricorbraun.comFlagHi Richard, Thank you for reaching out to us. Our Customer Support team has tried to reach you to inquire about your closures. Please give the team a call back at 855-754-3728 or respond to their emails for more information and support. Best, The Team at TricorBraun.com
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Order was easy. Came in great condition with great packing. Will buy from them again
Review of , following an experience of by TIMOTHY M.
Answer by tricorbraun.comFlagHello TIMOTHY, Thank you so much for your kind words! We're thrilled to hear that your order arrived in great condition and that you were happy with the packing. It's wonderful to know that you found the ordering process easy. We truly appreciate your support and look forward to serving you again in the future! If you ever need anything, please don't hesitate to reach out. -The TricorBraun.com Team
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Accidentally ordered one less airlock than I'd meant to. Will be shopping with you again soon.
Review of , following an experience of by M D.
Answer by tricorbraun.comFlagHello M, Thank you for taking the time to share your feedback with us! If you have any further questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! -The Team at TricorBraun.com
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I like the selections of bottles i do wish they had few more stylish bottles for liqour but for the standard styles you have a nice selection
Review of , following an experience of by JESSE M.
Answer by tricorbraun.comFlagHi Jesse, Thanks for the kind words. Check out our newest liquor bottles we've recently added to our website. We're constantly adding new products and appreciate your feedback. Best, -The Team at TricorBraun.com
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Excellent quality and shipping speeds. Came before I even got my email about shipment.
Review of , following an experience of by JOSHUA K.
Answer by tricorbraun.comFlagHello Joshua, Thank you so much for sharing your feedback with us! Our warehouse team works very hard to ensure your order arrives to you quickly as well as safely. We're glad to hear your order arrived faster than expected! We look forward to working together in the future. Please feel free to reach out to us if you need any support in the future. -The Team at TricorBraun.com
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The 375ml bottles we get from Tricobraun are great quality and perfect for bottling our mocktail mixture. Great quality and quick chipping.
Review of , following an experience of by ELLEN E.
Answer by tricorbraun.comFlagHello Ellen, Thank you so much for your taking the time to share your feedback with us! We're thrilled to hear that our 375ml bottles have been a great fit for bottling your mocktail mixture. It's wonderful to know that you're satisfied with the quality of our products and our shipping speed. Your feedback truly means a lot to us, and we're grateful for your continued support. If there's anything else we can do for you or if you have any further needs, please don't hesitate to reach out. Thanks again, and we look forward to serving you in the future! -The TricorBraun.com Team
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Easy to navigate the website. Easy to re-order product. Quick delivery.
Review of , following an experience of by TIM C.
Answer by tricorbraun.comFlagHello Tim, We're delighted to know that you've found our website user-friendly! Making your online journey with TricorBraun effortless is our goal, and your positive experience reaffirms our efforts. Thank you for choosing us, and we're excited to continually improve our website to better serve your needs. -The Team at TricorBraun.com
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Good products/Good prices/Fast shipping & delivery!!! ***** 😊
Review of , following an experience of by MIKE D.
Answer by tricorbraun.comFlagHello Mike, Thank you for your wonderful feedback! We're thrilled to hear that you're happy with our products, prices, and the speed of our shipping and delivery. Your satisfaction is our top priority, and it's great to know we're hitting the mark. If you ever need anything else or have more feedback to share, don't hesitate to reach out. We're here to help! Thanks again for choosing us! -The TricorBraun.com Team
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I have received part of the order but I am still waiting for the 8oz bottles. It has been more than 2 weeks, and we urgently need them to produce our products. However, there has been no response or notification about the delay. I believe it is necessary to inform customers if there is a delay! This way, we can come up with an alternative plan to address the current issue. They are not communicating the situtation at all, which is unacceptable.
Review of , following an experience of by VINCENT C.
Answer by tricorbraun.comFlagHello Vincent, We apologize for the delay in delivering the 8oz bottles and for the lack of communication on our part. We understand how important these items are for your production, and we apologize for any inconvenience this has caused. We will share your feedback with our team to improve our communication process moving forward. We are checking the status of your remaining items and will update you as soon as possible. Thank you for your patience, and please let us know if there’s anything else we can do to assist you. -The TricorBraun.com Team
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Great quality, great price and fast shipping.
Review of , following an experience of by FRAN G.
Answer by tricorbraun.comFlagHello Fran, Thank you for taking the time to share your feedback with us! We're thrilled to hear that you are satisfied with your purchase, and we have met your expectations. Providing a seamless and hassle-free experience is important to us, and it's always rewarding to know that we've succeeded in doing so! If you have any further questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! -The Team at TricorBraun.com
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I like my order of glass containers, You can search or navigate to what you are looking for, the order was easy to place, delivery was a bit expensive but items were carefully packed even with outer bag damage the inner packing protected the item. Thank you!!!!
Review of , following an experience of by LUZ L.
Answer by tricorbraun.comFlagHello Luz, Thank you for taking the time to share your experience with us! We're delighted to hear that you are satisfied with your order of glass containers and that you found our ordering process user-friendly. We take pride in ensuring our items are carefully packed to protect them, and we're glad that the inner packaging kept your items safe despite the damage to the outer packaging. We understand that delivery costs can be a concern, and we appreciate your feedback on this. Your satisfaction is our priority, and we hope to serve you again soon. Thank you for choosing us! -The TricorBraun.com Team
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Was looking for a glass 5 gallon jug for winemaking. There were several places to get them from, but....in my opinion....very expensive. Definitely overpriced! TricorBraun had very nice ones, and at a price that made sense! The website was very easy to navigate, and the shipping was very quick in comparison to other online shopping companies. We will be ordering another jug soon, and possibly some other types of containers as well. We're very glad we found TricorBraun, and look forward to doing more business in the future. I recommend them to anyone looking for the 5 gallon glass bottles, or other types of containers as well! Thanks for being there TricorBraun!
Review of , following an experience of by EDWIN C.
Answer by tricorbraun.comFlagHello Edwin, Thank you for taking the time to share your feedback with us! We’re delighted to hear that you found our glass 5-gallon jugs perfect for your winemaking needs at a price you found reasonable. It’s fantastic that our website’s ease of use and our quick shipping enhanced your shopping experience. Thank you for recommending TricorBraun to others. We appreciate your support and can’t wait to continue serving you! -The Team at TricorBraun.com
Answer by Edwin C.FlagYes, very nice quality glass, and I was extremely happy it was affordable, as I'm on a fixed income and "affordability" is always first! I'll be acquiring a couple more so we can get more involved and diverse with our wine making. Thanks again!
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Perfect Bottles!
Review of , following an experience of by STEPHEN Z.
Answer by tricorbraun.comFlagHi Stephen, We're thrilled that you're enjoying our products! Providing top-notch packaging solutions is at the heart of what we do at TricorBraun. Your satisfaction is a testament to our dedication to delivering excellence in every aspect of our offerings. Thank you for choosing TricorBraun, and we look forward to serving you with even more exceptional products in the future. -The Team at TricorBraun.com
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Simple and easy navigation as I made my selection. The photos taken at different angles were helpful in choice selection, as well as the recommended stoppers/corks for the product.
Review of , following an experience of by TRENTEN P.
Answer by tricorbraun.comFlagHello Trenten, Thank you for your positive feedback! We're thrilled to hear that our easy navigation and detailed product photos made your selection process smoother. It's great to hear that having recommended stoppers and corks available to view made your ordering experience even easier. We're always here to enhance your shopping experience, so if there's anything else we can do, please let us know! If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're here to help! -The TricorBraun.com Team
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Fast delivery!
Review of , following an experience of by LINDA L.
Answer by tricorbraun.comFlagHello Linda, Thank you so much for your feedback! Our warehouse team works very hard to ensure your order arrives to you quickly as well as safely. We're glad to hear your order arrived quickly! We look forward to working together in the future. Please let us know if you need any support in the future. -The Team at TricorBraun.com
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We like that we can pick up our products and your company has made it easy for our company.
Review of , following an experience of by DEBORAH J.
Answer by tricorbraun.comFlagHello Deborah, Thank you so much for your taking the time to review your most recent order with us! We're thrilled to hear that you appreciate the convenience of picking up your products and that our efforts to make the process easy have been helpful for your company. If there's anything else we can do to further enhance your experience, please don't hesitate to reach out. We are here to support you, and we look forward to continuing our support of your packaging needs. . -The TricorBraun.com Team
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Easy to use web site and easy to check out
Review of , following an experience of by JAMES M.
Answer by tricorbraun.comFlagHello james, We're delighted to know that you've found our website user-friendly! Making your online journey with TricorBraun effortless is our goal, and your positive experience reaffirms our efforts. Thank you for choosing us, and we're excited to continually improve our website to better serve your needs. -The Team at TricorBraun.com
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Quick delivery. Excellent product at a fair price.
Review of , following an experience of by DENNIS M.
Answer by tricorbraun.comFlagHello Dennis, Thank you so much for your positive feedback! We're thrilled to hear that you were pleased with the quick delivery, the quality of our product, and the fair pricing. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any other comments or questions, please don't hesitate to reach out. -The TricorBraun.com Team
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Did not receive any tracking information after purchase. Tried calling several times during business hours and never got ahold of anyone. Had to email to get any information at all. Turns out, the item was delivered 6 days before I called, unbeknownst to me because our packages get delivered to a mailroom and not my door. So they were hanging around for 6 days and fortunately didn’t get stolen.
Review of , following an experience of by SHAYNE M.
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Excellent company, will highly recommend.
Review of , following an experience of by RENAN A.
Answer by tricorbraun.comFlagHello Renan, Thank you so much for your kind words! At TricorBraun, we strive to provide exceptional service and products, and it's truly rewarding to hear that we've met your expectations. We look forward to continuing to serve you, please reach out to us if you have any questions or if you need any support in the future. -The Team at TricorBraun.com
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Great product You do have to make a big order to make it worth the shipping cost..
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by tricorbraun.comFlagHello Michael, Thank you for your feedback and for your kind words about our product! We're thrilled to hear that you are satisfied with its quality. We understand that shipping costs can be a concern, especially for smaller orders. Our team is continuously working on finding ways to make our shipping options more flexible and affordable for all of our customers. If you have any other suggestions or need assistance with anything else, please don't hesitate to reach out. Your satisfaction is our top priority. -The TricorBraun.com Team
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NO PROBLEM FINDINNG PRODUCT.
Review of , following an experience of by GARY T.
Answer by tricorbraun.comFlagHello GARY, We're delighted to know that you've found our website user-friendly! Making your online journey with TricorBraun effortless is our goal, and your positive experience reaffirms our efforts. Thank you for choosing us, and we're excited to hear you were able to find the products you needed without difficulties. Please reach out to us if you need any assistance in the future. -The Team at TricorBraun.com
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Finding the product was easy and the price and delivery and packing of product was very good. I was not impressed with the quality of the product. The glass of the jugs are thin and the threads were only one turn.
Review of , following an experience of by RONALD W.
Answer by tricorbraun.comFlagHello Ronald, Thank you for your feedback. We're pleased to hear that you found the product easily and were satisfied with our pricing, delivery, and packaging. We are sorry to hear that the jugs did not meet your expectation. Please reach out to our Customer Support team for more information about returns. -The TricorBraun.com Team
Answer by Ronald W.FlagDo not intend to return, the other jugs I have are just of thicker glass and the threads are better than the ones I got from you. Maybe they will be fine.
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The caps I ordered were economically priced and arrived quickly. It was great to do business with you.
Review of , following an experience of by JAMES C.
Answer by tricorbraun.comFlagHello James, Thank you so much for your wonderful feedback! We're excited to hear that you're pleased with the pricing of our products. We're also delighted that your order arrived promptly! We truly appreciate your support and are thrilled that you'll be choosing us again in the future. If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're here to help! -The TricorBraun.com Team
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Great product and customer service
Review of , following an experience of by ROB H.
Answer by tricorbraun.comFlagHello Rob, Thank you so much for your kind words! We're thrilled to hear that you're pleased with both our product and customer service. Your satisfaction is our top priority, and it means the world to us to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help. Thanks again for your wonderful feedback! -The TricorBraun.com Team
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FAST, EASY, MY LIFE SAVER. WILL BUY EVERYTHING FROM YOU!!!
Review of , following an experience of by JOSE H.
Answer by tricorbraun.comFlagHello Jose, Wow, thank you for your enthusiastic feedback! We're thrilled to hear that you found our service fast and easy. Knowing that we could be a lifesaver for you truly makes our day. Your support means the world to us, and we're excited to continue being your go-to source for your packaging needs. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Looking forward to serving you again soon! -The TricorBraun.com Team
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lots of selection and easy to order
Review of , following an experience of by TRENT Y.
Answer by tricorbraun.comFlagHey Trent, Thank you for your feedback! We're thrilled to hear that you find our website easy to use. At TricorBraun, we're committed to providing a seamless online experience for our customers. Your satisfaction is our priority, and we look forward to continuing to enhance your browsing and purchasing experience on our platform. -The Team at TricorBraun.com
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The site was very east to navigate and I was able to find the perfect bottle and cap. Shipping was fast and reasonalbe. This is now my go to company for bottles and caps.
Review of , following an experience of by ROBERT K.
Answer by tricorbraun.comFlagHello Robert, Thank you so much for your wonderful feedback! We are delighted to hear that you found our site easy to navigate and that you were able to find the perfect bottle and cap. It's great to hear that our shipping met your expectations as well. We are committed to providing top-notch service and products, and your satisfaction is our priority. We're honored to be your go-to company for bottles and caps, and we look forward to serving you again in the future. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. Thank you once again for your kind words! -The TricorBraun.com Team
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Amazing customer service!
Review of , following an experience of by AMY P.
Answer by tricorbraun.comFlagHello Amy, We're delighted to hear that you've had a positive experience with our customer support team! Providing exceptional support to our customers is a cornerstone of our values at TricorBraun. Your satisfaction is a testament to our commitment to delivering outstanding service at every interaction. Thank you for choosing TricorBraun, and we're excited to continue providing you with the highest level of support.
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Order arrived on time and in great packaging.
Review of , following an experience of by ZION B.
Answer by tricorbraun.comFlagHello Zion, Thank you so much for your wonderful feedback! We're excited to hear that you're pleased with the quality of our bottles and that they exceeded your expectations. We're also delighted that your order arrived promptly, even ahead of schedule! Ensuring timely delivery is something we take seriously, so it's great to hear that we could meet your needs in this regard. We truly appreciate your support and are thrilled that you'll be choosing us again in the future. If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're here to help! -The TricorBraun.com Team
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After placing our order, we were able to pick up directly at the St. Louis-area warehouse, where an employee provided great customer service.
Review of , following an experience of by GARY M.
Answer by tricorbraun.comFlagHello Gary, Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that your order pickup at our warehouse went smoothly and that our warehouse staff was able to provide you with stand-out customer service. Your feedback is truly appreciated and will be shared with our team warehouse team! We look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. -The TricorBraun.com Team
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Affordable and quick delivery. Finding the product on the website was a tad difficult.
Review of , following an experience of by TWYLLA B.
Answer by tricorbraun.comFlagHello Twylla, We're delighted to hear that you found our product affordable and appreciated the quick delivery. Providing value and efficiency is very important to us. We apologize for any difficulty you experienced while searching for products on our website. We are continually working to improve our site’s navigation and search functionality, and your feedback helps us to improve those features. If you have any specific suggestions or details about what made your search challenging, we would love to hear from you. Your insights help us enhance our services for a better shopping experience. Thank you for choosing us, and we look forward to serving you again soon! -The TricorBraun.com Team
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Thank you for the glass gallon jugs. I feel much better collecting my drinking water in glass over plastic. Fast shipping, great prices even as a household consumer.
Review of , following an experience of by Z H. *
*Pseudonymized data at the request of the author
Answer by tricorbraun.comFlagHello , Thank you for taking the time to share your feedback with us! We're thrilled to hear that your experience with our service went smoothly and met your expectations. If you have any further questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! -The Team at TricorBraun.com
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Very satisfied in all aspects.
Review of , following an experience of by JAGDISH D.
Answer by tricorbraun.comFlagHi Jagdish, Thank you for your kind words. We look forward to helping you grow your business. -The Team at TricorBraun.com
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I ordered 3 cases of the 1-gallon glass bottles with the finger hole. They shipped out very quickly, and all three cases were packed well. There was an internal box with the bottles and plenty of bubble wrap all around them, which was in a larger box. The FedEx delivery driver tossed them on the porch when they were delivered. I am happy to say no damage occurred to them. Overall, they had the best price, including shipping, and the bottles came in perfect condition. I will be ordering more in the future!. Thanks
Review of , following an experience of by BRANDON M.
Answer by tricorbraun.comFlagHi Brandon, We're delighted to hear that you've had a positive experience with our safe shipping methods! At TricorBraun, we prioritize the protection of your products during transit. Your satisfaction and peace of mind are invaluable to us, and we're grateful for the opportunity to serve you with reliable shipping solutions. -The Team at TricorBraun.com
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Quick and easy delivery.
Review of , following an experience of by ALYSE D.
Answer by tricorbraun.comFlagHello alyse, Thank you for your feedback! We're thrilled to hear that you're satisfied with our fast shipping service. At TricorBraun, we understand the importance of timely delivery, and we strive to provide efficient shipping solutions to our customers. Your positive experience reaffirms our commitment to prompt and reliable shipping, and we look forward to continuing to meet your expectations in this regard. - The Team at TricorBraun.com
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Several of the boxes arrived damaged. It is important that the packaging is in good shape because we use the same boxes when shipping product.
Review of , following an experience of by CARDALE W.
Answer by tricorbraun.comFlagHi Cardale, Thank you for your feedback. We are sorry to hear that the outer packaging did not meet your expectations. Please note that our packaging is designed to absorb shock and impact to protect the glass jars ordered inside from breaking. While the outer packaging may arrive with some wear, this is to ensure that your glass items remain intact and undamaged during transit. We appreciate your understanding and hope this clarifies our packaging approach. Please reach out to our Customer Support team at online@tricorbraun.com for any further clarification. -The Team at TricorBraun.com
Answer by Cardale W.FlagIt was more than "some wear" with the boxes. That was the fear, that the packages were so bad, the glass was at risk of breaking.
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Thank you very much for your service! Even free corks for two 3 and 5 gallons I ordered! Will recommend your company to all my friends who need your products.
Review of , following an experience of by ALEXANDER P.
Answer by tricorbraun.comFlagHello Alexander, We're delighted to hear that you've had a positive experience with our customer support team! Providing exceptional support to our customers is a cornerstone of our values at TricorBraun. Your satisfaction is a testament to our commitment to delivering outstanding service at every interaction. Thank you for choosing TricorBraun, and we're excited to continue providing you with the highest level of support.
Answer by Alexander P.FlagAwesome company. Keep that way!
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thank you for having the items we needed at a good competitive price and the shipping was really fast!!
Review of , following an experience of by TIFFANI D.
Answer by tricorbraun.comFlagHey Tiffani, Thank you so much for your kind words! We're thrilled to hear that you found the items you needed at a competitive price and that the shipping was fast. Providing great value and efficient service are just of few of our top priorities, and it's wonderful to know we met your expectations. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future! -The Team at TricorBraun.com
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Been buying for a few years now and will continue to buy. Great quality products and fast shipping.
Review of , following an experience of by JAMIE M.
Answer by tricorbraun.comFlagHey Jamie, Thank you for sharing your satisfaction with your purchase! We're thrilled to hear that you're happy with your experience at TricorBraun. Providing high-quality products and fast order processing are just a few of our top priorities, and it's incredibly rewarding to know that we've met your expectations. We appreciate your trust in us and look forward to serving you again in the future. -The Team at TricorBraun.com
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Called after 3 weeks with no update to be informed product was backordered with no concrete back in-stock date. Person on phone was very professional and refunded my order but website should be up-to-date and I should have been notified of back order. This was my first order. Not likely to return.
Review of , following an experience of by SUSAN S.
Answer by tricorbraun.comFlagHi Susan, Thank you for your review. We understand how frustrating it must have been to wait for an update, only to find out the product was backordered with no clear restock date. We strive to keep our website current and notify customers promptly of any issues, and I regret that we fell short in this instance. Please be assured that we are taking steps to improve our communication and inventory management processes. Thank you for acknowledging the professionalism of our phone representative. Your feedback is invaluable in helping us enhance our services, and we hope to have the opportunity to serve you better in the future. -The Team at TricorBraun.com
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Unfortunately, we had a very bad experience with our first order, we went this way through us to get these bottles even though they were a little higher price than getting them locally, but the lead time was 3 days. It took over a week to get them as they missed sending in an invoice to FedEx.
Review of , following an experience of by STACEY B.
Answer by tricorbraun.comFlagHi Stacey, Thank you for your review. We understand that you chose us for our promised lead time, and we deeply regret that we did not meet your expectations due to the missing commercial invoice. We are taking immediate steps to ensure such an oversight does not happen again. Your feedback is crucial in helping us improve our processes. Thank you for your patience and understanding. We hope to have the opportunity to better serve you in the future. -The Team at TricorBraun.com
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Purchasing from Tricorbraun was not a pleasant experience for an FDA registered facility for GMP manufacturing of Pharmaceuticals. The phone service was broken when trying to get assistance asking us to leave a message instead of waiting on hold. We did not recieve call backs for days later after leaving several messages. are quality technician got in a loop with you guys asking for QMS verification documentation, with your team asking what products we are ordering so they could give us documentation, and us responding with what products we are ordering and asking for documentation. With your team again asking of the products we are ordering. There was also an issue with the cotton needed for packing where i received an email that stated the cotton was on hold due to quality issues, and it was a pain to get ahold of someone to exchange the product with a suitable alternative. also our order did not update so we had no idea if we where doing to get the replacement product in the order. Also the order tracking indicated shipping of 7 boxes when we where expecting 8 so we where worried that the replacement polyester coil was not shipping.
Review of , following an experience of by A V. *
*Pseudonymized data at the request of the author
Answer by tricorbraun.comFlagHello, Thank you for sharing your feedback. We apologize for the issues you faced, including phone service problems, delayed responses, and documentation loops. We are also sorry for the confusion with your cotton packing and order tracking. If your order hasn't shipped to you in full, please reach out to our Customer Support team for more assistance. We appreciate your patience and understanding. -The Team at TricorBraun.com
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super fast shipping, great prices, and unbelievable flexibility in quantity. it’s so helpful for small businesses to be able to order in smaller batches. the quality of the product was excellent, and the jars are thick, sturdy, and amazing!
Review of , following an experience of by SOPHIA Z.
Answer by tricorbraun.comFlagHello Sophia, Thank you so much for your kind words! We're thrilled to hear that you were pleased with our super-fast shipping, great prices, and flexible order quantities. Supporting small businesses is very important to us, so we're delighted to know that our ability to accommodate smaller batches has been helpful for you. We're also glad to hear that you found the quality of our products to be excellent, and that the jars met your expectations with their thickness and sturdiness. Your satisfaction is our top priority, and we appreciate your feedback! Please feel free to reach out to us if you have any questions or need any support. -The TricorBraun.com Team
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