Go to website
Review Summary
The Natural Sapphire Company stands out for its responsive team, clear communication, and easy ordering process. Customers often describe feeling guided rather than rushed, with personal support that makes choosing a stone or custom piece feel simple and reassuring.
Delivery
"Great customer service, and sapphire delivered flawlessly! Sasha is the best!"
"Great service and my stone arrive quickly. I will definitely be using them again in the future."
"I ordered a beautiful sapphire and diamond ring and they did not disappoint! Very good communication regarding the process and delivery date."
Team expertise
"Site is comprehensive and all the required information is easily available. Attentive sales staff. Neli was great 👍 Completely satisfied with product…"
Site is comprehensive and all the required information is easily available. Attentive sales staff. Neli was great 👍 Completely satisfied with product and service! My regards 😀
"Purchased a beautiful pair of earrings. Great quality and price. Amrita was extremely helpful and professional."
"Very impressed with the Natural Ruby Co & extremely happy/impressed wit Amrita, a very professional and knowledgeable associate.....kudos!"
-
M. E.
Dec 16, 2024
Verified reviewGood website, accurate descriptions, good communications from customer services and very fast delivery via fedex. Packaging is very secure. Have used twice and both transactions were great.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi, Thank you very much for your wonderful feedback! We're so glad to hear you’ve had a great experience with us. We truly appreciate your continued trust in us and look forward to serving you again!
-
A. P.
Dec 16, 2024
Verified reviewRepeat customer. We always love the selection of sapphires from NSC. My purchasing experience is always positive. The product we receive is accurately reflected in the pics online. My wife wears her NSC ring as her wedding ring and has for years. I've offered to have a new stone or other change made and she turns it down every time. NSC made the winning ring for her and I don't expect that will change anytime soon. I return to NSC occasionally for her gifts because that first one just went over so well.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi, Thank you so much for your continued trust and kind feedback. It truly means a lot to us. We’re honored to be part of your journey and are always here to help make your gift-giving extra special. - Lauren
-
J. S.
Dec 16, 2024
Verified reviewOutstanding service and quality. Lauren is a detailed and timely communicator and understanding customer requirements. This was a very easy process and I will certainly be back for future jewelry. The custom made ring is unbelievable! Great job Natural Ruby!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi John, Thank you very much for choosing to work with us! It was a pleasure working with you, and we’re thrilled you loved the ring. We look forward to hearing from you again in the future. - Lauren
-
Z. N.
Dec 16, 2024
Verified reviewI had great customer service and my ring came just as I wanted! Overall great experience.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Zach, Thank you so much for your kind words! We’re happy to hear you had a great experience and love your ring! - Neli
-
M. G.
Dec 16, 2024
Verified reviewMy husband bought me a sapphire band with blue and white sapphires for my birthday. Here is the link: https://www.thenaturalsapphirecompany.com/14k-white-gold-gemstone-band-jb403w14-/ The blue sapphires are a vivid blue and the white are super sparkly! It looks just like the pic and I love it, so happy that he surprised me with it. I highly recommend the Natural Sapphire Company, they were very responsive to my husband.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Marlo, Thank you very much for your lovely feedback and for your recommendation! We're so glad you love your sapphire band and that your husband’s surprise was perfect. Your kind words mean a lot to us! - Katherine
-
C. H.
Dec 16, 2024
Verified reviewI had an excellent experience working with Lauren and designing my Emerald of Dreams ring. It is stunning! The workmanship is excellent!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Catherine, Thank you so much for your kind words! It was a pleasure helping you create your dream ring, and I’m thrilled with how stunning it turned out! - Lauren
-
L. V.
Dec 16, 2024
Verified reviewGreat customer service! My salesperson Charlotte showed great patience all the way through my decision making process. She answered all my questions and had pictures and videos created of my stone in different lighting which helped me make my choice. I would definitely recommend them to anyone looking for beautiful Sapphire jewelry.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Louis, Thank you so much for your fantastic review and recommendation! It was a joy helping you find the perfect piece. We’re thrilled you had a great experience and look forward to assisting you again in the future! - Charlotte
-
S. W.
Dec 16, 2024
Verified reviewSite was easy to use with lots of lovely options. They made it easy to see what the jewelry would end up looking like and were communicative with each step of the process. I received the completed piece in about three weeks. Thank you to Neli and The Natural Sapphire Company team!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Sarah, Thank you so much for your kind words! It means a lot to us. I'm so glad you had a great experience. We look forward to hearing from you again in the future. - Neli
-
P. P.
Dec 16, 2024
Verified reviewVery impressed! I am very satisfied with the whole process from start to finish. Honestly it was without flaw, my wife was the only thing that made me nervous when I thought i got her to big of a stone. Simply She loves it! I purchased a 18k white gold ring with a emerald stone.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Paul, Thank you very much for your kind words and choosing to work with us! We're so glad your wife loves the emerald ring. It was a pleasure assisting you! - Charlotte
-
H. K.
Dec 16, 2024
Verified reviewAmazing job by Lauren and team!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi, Thank you very much for your wonderful review! - Lauren
-
G. L.
Nov 29, 2024
Verified reviewThe website is thorough and detailed with multiple images and angles of the products. The information about the item I purchased was accurate. Lauren gave helpful information when I called. Shipping was quick. The packaging was attractive and professional. I was pleased with my purchase and would consider this company again.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Gary, Thank you very much for choosing to work with us and for your kind words. It was such a pleasure working with you, and we're glad you were happy with the results. We look forward to hearing from you again in the future. - Lauren
-
F. S.
Nov 26, 2024
Verified reviewThe product , company and support was outstanding , Lauren was very resposive and ensured that everything went through seemlessly. We would absolutley use them again. thx
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Franco, Thank you for your wonderful review! We're so glad to hear that you had a great experience, and I’m happy to have helped. We look forward to working with you again! - Lauren
-
R. R.
Nov 19, 2024
Verified reviewTrue five star experience. I couldn’t be more pleased with my sapphire ring! The quality and craftsmanship is outstanding. Lauren worked with me throughout the design process to ensure I got the perfect ring.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Ron, Thank you so much for your fantastic review! We’re thrilled to hear you’re pleased with your ring. It means a lot to us, and we’re happy to have been part of creating the perfect design for you. - Lauren
-
T. H.
Nov 15, 2024
Verified reviewThe ring is beautiful and perfect. Im happy with the product.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Torje, Thank you very much for your kind review! It's great that you were happy with the product. - Charlotte
-
C. M.
Nov 14, 2024
Verified reviewThe Natural Emerald Company and their three sister companies, the NSC, the NRC, and the NGC, are my preferred jewelers when purchasing colored precious stones and semiprecious stones. My most recent purchase was a stunning pendant from the Natural Emerald Company. Lauren assisted me in finding the perfect shade of green to coordinate with an emerald ring I had purchased from the NEC earlier in 2024. She recommended several stones that were suitable, in a variety of price points. I received the pendant today, November 12th. This emerald has a beautiful glow from within and is so superior to emeralds I have seen in person in a number of jewelry stores in my hometown of Houston. The entire process of choosing an emerald and then picking a setting to show the gem’s outstanding qualities is a seamless operation. Lauren is patient, helpful and intuitive. Consider the Natural Emerald Company or their sister companies for your next meaningful jewelry purchase.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Corelie, Thank you so much for your kind words! We’re delighted to hear that you enjoyed working with us. It means a lot to us to be your go-to jeweler for precious stones. We look forward to helping you with future purchases! - Lauren
-
M. A.
Nov 12, 2024
Verified reviewAbsolutely incredible experience with Natural Ruby Company and their team. Had a custom piece made, it took about 2 months from ideation and concept to having it in my hands and it was completely worth the wait. Ignore the negative reviews you see online, this team can make your imagination a reality.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Mir, Thank you very much for choosing to work with us and for your kind words! We’re thrilled that you’re so happy with your ring. Looking forward to working with you again in the future! - Michael
-
E. Y.
Nov 10, 2024
Verified reviewI have two POVs on this review, first as a receiver of a beautiful emerald engagement ring, and next as a buyer of a beautiful custom emerald band. Being a recipient of an emerald ring from the natural emerald company was such a great experience. Their emeralds are gorgeous and to this day can’t stop staring at my emerald engagement ring. I’m so happy my fiancé went with the natural emerald company to find my engagement ring. I had looked at emeralds previously at other locations, but nothing caught my eye. The emerald I received, by far, exceeded any other emeralds I had seen. It came with a beautiful box, an appraisal, and a cleaner solution. Since I was so happy with the ring I decided to custom design a ring for my fiancé. Charlotte was great to work with. Her team was able to create a memorable ring for my fiancé. Being from out of state wasn’t an issue at all. Charlotte was one email or phone call away. Very professional and knowledgeable every step of the way. I received pictures and updates and everything to make this a stress free experience. It made such a large purchase easy with no hassles at all. They were even able to rush an order and ship it to us to meet our deadline. They were very accommodating to our wants and needs. The quality of the gems, the costumer service, the craftsmanship, and the ease of the process has made us repeat costumers and we can’t wait to continue working with The Natural Emerald Company for future purchases. Thank you Charlotte!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Edra, Thank you so much for sharing your incredible experience! I’m thrilled to hear that both your engagement ring and custom band exceeded your expectations. It was such a pleasure working with you to create a ring that’s truly special. - Charlotte
-
A. F.
Nov 8, 2024
Verified reviewVery fast shipping, and received a beautiful stone. A 0.96 Garnet from sri lanka. Hannah did a great job and the communication is excellent.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Andrew, Thank you so much for your kind words! I'm glad to hear you're happy with your purchase, and it was such a pleasure working with you. - Hannah
-
R. S.
Nov 8, 2024
Verified reviewGreat experience sapphires are amazing looking and were exactly as pictured online. I highly recommend them. Packaging and stone authenticity certificate help put my mind at ease. I would not hesitate to purchase from them again.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi, Thank you very much for your wonderful feedback and for your recommendation! It's great that you were happy with your purchase. We look forward to hearing from you again in the future.
-
C. M.
Nov 5, 2024
Verified reviewExcellent customer service with beautiful digital renderings to help make the proper decision along with piece of mind when making a large purchase online. Great stones and ring design at a fair price.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Craig, Thank you very much for your fantastic review! It was a pleasure working you, and I’m thrilled you’re happy with the stones and design! - Lauren
Reviews displayed in chronological order
Contact
Go to website
Certification
