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Review Summary
The brand is praised for its excellent product quality, efficient installation, and easy website navigation, providing a satisfactory overall experience.
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A. A.
Mar 9, 2022
Verified reviewEmailed in my questions. Got a very timely reply. Placed my order and received it a few days later at my home in Sask. Seemless.
Reply from slidup.ca
Thank you for your feedback Stewart! SLID'UP Team
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A. A.
Mar 2, 2022
Verified reviewHard to find item, fast delivery, and just what I needed.
Reply from slidup.ca
Thank you for your feedback Betty! SLID'UP Team
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A. A.
Mar 1, 2022
Verified reviewEasy install. Easy to Mount. Rolls like on air with zero sound. My next one is the same!
Reply from slidup.ca
Thank you for your feedback Hans! SLID'UP Team
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A. A.
Mar 1, 2022
Verified reviewwebsite was easy navigate and place an order, well layed out. Product was exactly as pictured
Reply from slidup.ca
Thank you very much for your feedback Paul! SLID'UP Team
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A. A.
Mar 1, 2022
Verified reviewThey should provide a better return policy
Reply from slidup.ca
We are sorry that you are disappointed about our return policy. SLID'UP Team
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A. A.
Feb 10, 2022
Verified reviewGreat product. Great service. We love ordering from SlidUp
Reply from slidup.ca
Thank you very much for your feedback Raymond! SLID'UP Team
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A. A.
Feb 10, 2022
Verified reviewProduct is definitely 5 stars. Last order was missing parts, I contacted them and they over nighted them down to me. Excellent customer service. I am waiting on a small refund offered to me for an issue with an earlier order, hence the 4 star review.
Reply from slidup.ca
Thank you for your feedback Jeff! I will ask our customer service to get back to you quickly about the refund. SLID'UP Team
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A. A.
Feb 10, 2022
Verified reviewAs other slidup products the hardware is excellent and easy to install. The only negative is that I could not purchase the sliding hardware separately from the pocket door hardware, which is what I wanted. Please offer your rails and rollers separately in the future.
Reply from slidup.ca
Thank you for your feedback Larry! Indeed, we do not offer the items separately for our pocket door hardware SLID'UP 2200 but we do for a lot of other hardware that can be used for a pocket door too. SLID'UP Team
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A. A.
Feb 10, 2022
Verified reviewI was able to find and order the closet hardware that I needed. The order was filled and shipped quickly and was at my door within days.
Reply from slidup.ca
Thank you very much for your feedback Marc! SLID'UP Team
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A. A.
Feb 10, 2022
Verified reviewGreat product and fast delivery!
Reply from slidup.ca
Thank you for your feedback Nektarios! SLID'UP Team
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A. A.
Feb 5, 2022
Verified reviewDelivery was a little longer than expected. but otherwise good service and excellent product.
Reply from slidup.ca
Thank you for your feedback Brian! SLID'UP Team
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A. A.
Feb 5, 2022
Verified reviewIam very happy with the Service you guys provide specialy answering E mails so quick And shipping was great and quick Thank you The wep page was very easy to handle without any difgicultys
Reply from slidup.ca
Thank you very much for your feedback Artur! SLID'UP Team
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A. A.
Feb 4, 2022
Verified reviewExactly what I was looking for in brick and mortar stores but didn’t find. Thanks for slid up: I finally found!
Reply from slidup.ca
Thank you for your feedback Jonathan! SLID'UP Team
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A. A.
Feb 4, 2022
Verified reviewAll Good
Reply from slidup.ca
Thank you for your feedback Robert! SLID'UP Team
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A. A.
Feb 4, 2022
Verified reviewReceived my product all in great condition. Very happy.
Reply from slidup.ca
Thank you for your feedback Ted! SLID'UP Team
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A. A.
Feb 4, 2022
Verified reviewThe quality of the product is far superior than the ones that you find at the mega stores. The product was received in perfect condition and very well packed. All parts are sturdy and well built. My only concern is that I received 2 of the door stoppers damaged.
Reply from slidup.ca
Thank you for your feedback Rajan! I am sorry about the door stoppers. Did you contact our customer service so we could ship you 2 new door stoppers? SLID'UP Team
Reply from A. A.
Hi.....I have just finished the installation and i have 3 bad stoppers now. I intended to contact you guys once the job was completed....i would highly appreciate if you can send me 3 stoppers and i can post you back the bad ones if you require. Thanks
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A. A.
Feb 4, 2022
Verified reviewThe product was just as described, shipped very fast. Overall very happy with my purchase
Reply from slidup.ca
Thank you for your feedback Dave! SLID'UP Team
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A. A.
Feb 4, 2022
Verified reviewI ordered from Slid’Up and Purolator damaged some of my items during delivery. I contacted Slid’Up and they made things right. I appreciate their great customer service and efforts. Their products are also great quality as well, so I would definitely reuse them and I highly recommend them to anyone who’s looking for sliding door hardware that comes with great service! Thank you Slid’Up!!!
Reply from slidup.ca
Thank you very much for your feedback Tan, we appreciate it! SLID'UP Team
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A. A.
Jan 25, 2022
Verified reviewworks good
Reply from slidup.ca
Thank you for your feedback Yvon! SLID'UP Team
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A. A.
Jan 25, 2022
Verified reviewWebsite with valuable information, quick to ship and prices were reasonable
Reply from slidup.ca
Thank you for your feedback Gaspard! SLID'UP Team
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