Customer reviews for sigmataxpro.com

Customer reviews

• 5 / 5 1

  

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  Review of 12/8/20, following an experience of 2/19/20 by IDELL G. *

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• 5 / 5 1

  

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  Natalie went above and beyond to make sure she helped me with a issue I was having with my software. Natalie was very patient with me and showed concerns wonderful job!!

  Review of 12/8/20, following an experience of 2/19/20 by HOSEA H. *

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• 5 / 5 1

  

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  Diana was awesome

  Review of 12/8/20, following an experience of 2/18/20 by CORRINE L. *

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• 5 / 5 1

  

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  They were so friendly and helpful thank you so much Mike for all you do during this stressful time.

  Review of 12/8/20, following an experience of 2/16/20 by GONZALO H. *

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• 5 / 5 1

  

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  Review of 12/8/20, following an experience of 2/18/20 by BENJAMIN W. *

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• 5 / 5 1

  

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  Excellent, great customer service very informed and eager to find and resolve issues...

  Review of 12/8/20, following an experience of 2/19/20 by HUBERT B. *

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• 5 / 5 1

  

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  Review of 12/8/20, following an experience of 2/20/20 by DEVYN W. *

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• 5 / 5 1

  

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  Very Prompt and effiecient

  Review of 12/8/20, following an experience of 2/15/20 by GARLAND B. *

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• 5 / 5 1

  

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  Mr. Charlie help me with entire setup process, I was 100% satisfied with his service.

  Review of 12/8/20, following an experience of 2/17/20 by SABINA L. *

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• 5 / 5 1

  

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  Mr. George understood my concerns, he was very patient , very professional and very helpful. Thank you again Mr. George

  Review of 12/8/20, following an experience of 2/12/20 by SINCERE J. *

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• 5 / 5 1

  

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  Review of 12/8/20, following an experience of 2/10/20 by JENNIFER C. *

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• 5 / 5 1

  

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  very accurate and professional service

  Review of 12/8/20, following an experience of 2/12/20 by TIANA M. *

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• 5 / 5 1

  

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  Amazing Customer Service. I Love Sigma Tax Pro. Don is Excellent.... Thank You

  Review of 12/8/20, following an experience of 2/11/20 by RACHAEL R. *

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• 5 / 5 1

  

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  thank you Don for your great help this is my first year with SIGMA TAX PRO and my second as a tax Preparer tanks to you and the rest of the technical support I am more then shoore I will stay with SIGMA from now on. also great help from Vanessa Livingston from the sales department thank you.

  Review of 12/8/20, following an experience of 2/12/20 by ROMA L. *

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• 5 / 5 1

  

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  my experience was awesome

  Review of 12/8/20, following an experience of 2/11/20 by KELLY B. *

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• 5 / 5 1

  

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  I can’t express how satisfied I feel about the services provided by Don. His patience and professionalism captivated my heart. Thank you Don for offer such a super service! Keep it up!

  Review of 12/8/20, following an experience of 2/11/20 by BOYD R. *

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• 5 / 5 1

  

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  CLAIRE IS SO WONDERFUL TO US! SHE ALWAYS RESPONDS TO US QUICKLY AND HAS VERY ACCURATE INFORMATION! WE FEEL AS THOUGH WE HAVE BECOME GREAT FRIENDS!

  Review of 12/8/20, following an experience of 2/12/20 by SYDNEE O. *

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• 5 / 5 1

  

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  Review of 12/8/20, following an experience of 2/13/20 by JEWEL M. *

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• 5 / 5 1

  

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  Anna was very knowledgeable, Professional, courteous and enlightening!!! She help me with my tax software from some prior year taxes, she educated me as well in the e-file process . She gave me a wonderful experience! I could get that service in ever y agency I call . Anna is truly giving the best service for Sigma! Sincerely !!!

  Review of 12/8/20, following an experience of 2/11/20 by PETER A. *

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• 5 / 5 1

  

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  Review of 12/8/20, following an experience of 2/10/20 by NOEMI H. *

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• 5 / 5 1

  

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  Samantha is always very helpful and responsive. I am so lucky to have her as my account manager. She goes above and beyond. Some of the things i ask require tech support and she still is ever so friendly and cheerful to help me with whatever she is able to! This girl deserves employee of the year! I love sigma tax pro and highly recommend the software and support system! Specifically Samanatha EZ Thanks!

  Review of 12/8/20, following an experience of 2/12/20 by CHRISTELLE F. *

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• 5 / 5 1

  

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  Marina is the absolute best! She is incredibly knowledgeable and helpful.She is an asset to the SigmaTaxPro organization!!Positively,Glenn

  Review of 12/8/20, following an experience of 2/12/20 by BRITNEY W. *

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• 5 / 5 1

  

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  Don was a breath of fresh air. Knowledgeable and friendly. He resolved my issue with ease. My “go to” Vanessa wasn’t available (sad face). She is the reason I come back year after year, an invaluable employee. Thanks for all you do!!!

  Review of 12/8/20, following an experience of 2/12/20 by JORDAN B. *

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• 5 / 5 1

  

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  Very professional and smart agent.

  Review of 12/8/20, following an experience of 2/10/20 by CYNTHIA P. *

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• 5 / 5 1

  

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  They are very knowledgeable. They assisted me well beyond my expectations.

  Review of 12/8/20, following an experience of 2/12/20 by ALBERTHA S. *

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• 5 / 5 1

  

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  I had called two times prior to getting Norah and none of the other representatives were able to help me with the issue I was having. This is my first year with Sigma TaxPro and I was loosing confidence in the software.Norah went above and beyond to help resolve the issue. She stayed with me on the phone throughout the whole process and reassure that they were going to fix the problem soon. Thank you Norah!

  Review of 12/8/20, following an experience of 2/12/20 by ETTIE J. *

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• 5 / 5 1

  

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  Very professional & helpful!

  Review of 12/8/20, following an experience of 2/10/20 by BILLY W. *

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• 5 / 5 1

  

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  Diana was helpful and professional throughout the lengthy call.

  Review of 12/8/20, following an experience of 2/14/20 by SELENA H. *

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• 5 / 5 1

  

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  Anna is a great help.

  Review of 12/8/20, following an experience of 2/13/20 by ETHA T. *

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• 5 / 5 1

  

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  I’m very happy with the level of support I’ve received from Alex and all other agents, I feel confident that they will be there for me throughout the season. Great work Sigma, Thank you

  Review of 12/8/20, following an experience of 2/2/20 by JEDEDIAH K. *

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• 5 / 5 1

  

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  Review of 12/8/20, following an experience of 2/8/20 by DARON W. *

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• 5 / 5 1

  

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  He knows his stuff! Every time I have an issue he resolves it. Very friendly and helpful with everything.

  Review of 12/8/20, following an experience of 2/6/20 by ALLAN S. *

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• 5 / 5 1

  

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  each and every time your company customer services is impeccable. I am happy to have made the switch to your company this year.

  Review of 12/8/20, following an experience of 2/8/20 by SYLVAN L. *

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• 5 / 5 1

  

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  Review of 12/8/20, following an experience of 2/4/20 by ADITYA C. *

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• 5 / 5 1

  

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  Alex was very helpful. He really have the full control of the software (Sigma Tax Pro). He is one of the best Tech Support guy I ever deal with. Alex thank you very much for your assistance.

  Review of 12/8/20, following an experience of 2/4/20 by URBAN C. *

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• 5 / 5 1

  

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  Very professional and knowledgeable service. Thank you very much Tony.

  Review of 12/8/20, following an experience of 2/9/20 by JACINTHE C. *

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• 5 / 5 1

  

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  Review of 12/8/20, following an experience of 2/7/20 by ZITA M. *

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• 4 / 5 1

  

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  Your Tech help is by far the most accessible and responsive I have ever worked with. Making the software quirks bother almost negligible. Hurrah Sigma!

  Review of 12/8/20, following an experience of 2/3/20 by CARMEL P. *

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• 5 / 5 1

  

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  Don Elgarhy, the customer service rep got the laptop apps updated for my tax business and was very helpful and patience and understanding great customer service.!!!

  Review of 12/8/20, following an experience of 2/2/20 by CARLOTTA F. *

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• 5 / 5 1

  

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  Don was amazing!! So helpful and knowledgeable.

  Review of 12/8/20, following an experience of 2/8/20 by MARQUES E. *

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• 5 / 5 1

  

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  Great customer service’

  Review of 12/8/20, following an experience of 2/6/20 by KEELEY J. *

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• 5 / 5 1

  

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  Don is a very dynamic and very helpul representative Sigma has!

  Review of 12/8/20, following an experience of 2/5/20 by FREDDY W. *

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• 5 / 5 1

  

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  Review of 12/8/20, following an experience of 2/4/20 by ROBERTO M. *

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• 5 / 5 1

  

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  Don ElgarhyIt has excellent customer service. He is very patient and helped me in all the problems I had to understand the program. He guided me through each of the steps to follow without any discomfort. Don is a very patient and very friendly person. I personally recommend Don to have 5 stars. Thanks Don.

  Review of 12/8/20, following an experience of 2/1/20 by WILSON F. *

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• 4 / 5 1

  

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  Darius, was courteous, professional and very knowledgeable.

  Review of 12/8/20, following an experience of 2/7/20 by KADE W. *

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• 5 / 5 1

  

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  Review of 12/8/20, following an experience of 2/5/20 by DEMETRIUS B. *

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• 5 / 5 1

  

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  Review of 12/8/20, following an experience of 2/7/20 by PETE L. *

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• 5 / 5 1

  

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  He did an excellent job helping me and he was pleasant to talk to.

  Review of 12/8/20, following an experience of 2/4/20 by JETTIE T. *

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• 5 / 5 1

  

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  great work

  Review of 12/8/20, following an experience of 2/1/20 by JEREL C. *

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• 5 / 5 1

  

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  GEORGE IS AN EXPERT AND HE IS VERY PROFESSIONAL

  Review of 12/8/20, following an experience of 2/1/20 by RUBY H. *

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• 5 / 5 1

  

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  No comment

  Review of 12/8/20, following an experience of 12/8/20 by JEAS C.

• 5 / 5 1

  

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  Excellent, prompt and very knowledgeable customer support... Extremely happy with Marina's help this morning.

  Review of 12/8/20, following an experience of 12/8/20 by ZELAYA T.

• 5 / 5 1

  

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  Very professional

  Review of 12/7/20, following an experience of 12/7/20 by MANO A.

• 5 / 5 1

  

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  Very helpful. Very knowledgeable and courteous!!!

  Review of 12/7/20, following an experience of 12/7/20 by JOYCE L.

• 5 / 5 1

  

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  No comment

  Review of 12/7/20, following an experience of 12/7/20 by SHEGALU A.

• 5 / 5 1

  

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  Ms.Mia was great. I believe I had her help the last time I called in and she resolved all my issues and request. I'm happy we now get surveys after call in because I NEVER had an issue with Support!! Thank you Mia!!

  Review of 12/7/20, following an experience of 12/7/20 by JOSHUA S.

• 5 / 5 1

  

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  Kelly is knowledgeable and super fast at helping me install, pull client for 2019, 2020, and 2021. she set up my printers with ease. She is awesome!!!!!

  Review of 12/7/20, following an experience of 12/7/20 by SAENZ T.

• 5 / 5 1

  

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  No comment

  Review of 12/7/20, following an experience of 12/7/20 by M &.

• 5 / 5 1

  

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  No comment

  Review of 12/6/20, following an experience of 12/6/20 by PATRICIA B.

• 5 / 5 1

  

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  SI8GMA once again continues as one of the most polite and helpful companies to deal with. I wish I was as polite and helpful in dealing with my clients.!!!!

  Review of 12/5/20, following an experience of 12/5/20 by ONE R.

• 5 / 5 1

  

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  I deal with Robert Hussain , one the best of best account manager you can ever expect. Available whenever you need him. His service is way more than CEO of a business.I rank him more than 5 starts !!

  Review of 12/1/20, following an experience of 12/1/20 by TAX D.

• 5 / 5 1

  

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  She was pleasent, patient, professional, and very knowledgeable about the software and the system. If she was my employee, I would give her pay raise or offer her management position. She desires it!

  Review of 2/10/20, following an experience of 1/28/20 by JALEEL S. *

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• 5 / 5 1

  

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  Review of 2/10/20, following an experience of 1/27/20 by WAVA J. *

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• 5 / 5 1

  

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  Review of 2/10/20, following an experience of 1/24/20 by BROOKLYN C. *

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• 5 / 5 1

  

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  Review of 2/10/20, following an experience of 1/25/20 by AMARI O. *

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• 5 / 5 1

  

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  Review of 2/10/20, following an experience of 1/25/20 by VICENTA E. *

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• 5 / 5 1

  

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  Review of 2/10/20, following an experience of 1/28/20 by MURPHY R. *

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• 5 / 5 1

  

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  Review of 2/10/20, following an experience of 1/23/20 by RYDER M. *

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• 5 / 5 1

  

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  Very patient and knowledgeable

  Review of 2/10/20, following an experience of 1/28/20 by SAVION J. *

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• 5 / 5 1

  

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  Review of 2/10/20, following an experience of 1/28/20 by KAYCEE W. *

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• 5 / 5 1

  

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  Review of 2/10/20, following an experience of 1/27/20 by ANTONIETTA F. *

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• 4 / 5 1

  

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  Review of 2/10/20, following an experience of 1/23/20 by VITO G. *

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• 5 / 5 1

  

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  Review of 2/10/20, following an experience of 1/23/20 by TAMIA R. *

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• 5 / 5 1

  

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  I appreciate all the help and the patience from Anna Alaa. She tried to contact me several times and made sure I had the program up and running. She made me feel very comfortable when i told her i was not very familiar with computer stuff so i do appreciate the fact that she didnt make me feel dumb. ..thanks again :)

  Review of 2/10/20, following an experience of 12/26/19 by PABLO A. *

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• 5 / 5 1

  

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  Review of 2/10/20, following an experience of 1/7/20 by JOHNATHAN K. *

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• 5 / 5 1

  

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  Awesome!! Always so helpful!!!

  Review of 2/10/20, following an experience of 1/22/20 by JALEEL H. *

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• 5 / 5 1

  

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  Don is the greatest!

  Review of 2/10/20, following an experience of 12/31/19 by ARMANDO H. *

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• 5 / 5 1

  

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  Review of 2/10/20, following an experience of 1/18/20 by ISAIAS W. *

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• 5 / 5 1

  

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  Darius was great. He didn�t give up on my issue and he still fixed the problem even though the other representative said she couldn�t do it. I�m grateful for him today.

  Review of 2/10/20, following an experience of 12/31/19 by ALISON P. *

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• 5 / 5 1

  

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  Yes Fratz is one of the most courteous, professional, knowledgeable, prompt and understanding Sales Person at Sigma Taxes! I�ve been with you guys for five years. Every year Fratz has put up with me Yvette and my Boss Randy Wong , disruptive and unprofessional behavior! Me and Randy are always beefing when tax season comes around, and Fratz was always in the middle of all this kaos that comes with us. Fratz was always able to clear the air between me and Randy, and kept us focus on the matter at hand , getting that software up and running and taking care of that bank product. He did it with such Expertise , before you knew it me and Randy we�re back on track taking care of the business! But unfortunately Fratz had to do his magic every five years with me and Randy, and every year Fratz made sure we were well taking care of! He never judged us, he was always professional and he also have great counseling techniques ?because before you knew it me and Randy shouting match, would come to yes Fratz we will get on it right away! He kept us Focused as well as prepared for another Season! Fratz should surely be in Management, if he isn�t already. It takes a person with Supervisory Skills to put up with me and Randy or great Counseling skills. And every year for five years Fratz has been that person!!! Sigma did very well, when they found Fratz! I�m sure it�s not just me, that has had such an awarding Experience, I�m sure theirs others, I�m just the one who�s taking time out to give Credit where Credit Is DUE!!!!!!!� You couldn�t ask for much more out of this Employee, He has surely proven time and time again, he only gives his Best!!! Great Work Indeed and I�m soooo grateful, to have experienced such great Salesmenship!!!

  Review of 2/10/20, following an experience of 1/20/20 by LELAND H. *

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• 5 / 5 1

  

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  Emily has been amazing helping me work out the kinks of learning a new software program. Thanks A Million!!!!!!!!!

  Review of 2/10/20, following an experience of 1/17/20 by ILIANA B. *

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• 5 / 5 1

  

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  Customer support is always a pleasure to work with!

  Review of 2/10/20, following an experience of 1/23/20 by RYLEIGH G. *

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• 5 / 5 1

  

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  I was very pleased with the service provided. Alex was extremely helpful and very patient. He explained everything perfectly.

  Review of 2/10/20, following an experience of 1/20/20 by GWENDOLYN J. *

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• 5 / 5 1

  

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  My third year with Sigma and I have nothing but positive things to say about the product and the excellent customer service that is provided. Today working with Darius was just another exceptional experience. Thanks Sigma Tax Pro and Darius for your support!

  Review of 2/10/20, following an experience of 12/26/19 by GABRIEL H. *

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• 5 / 5 1

  

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  Review of 2/10/20, following an experience of 12/19/19 by MABELLE W. *

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• 5 / 5 1

  

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  Review of 2/10/20, following an experience of 12/20/19 by REBEKA D. *

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• 5 / 5 1

  

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  Diana was very patient and helpful with all of my questions that I had. Even though I kept interrupting her with questions she was very professional.

  Review of 2/10/20, following an experience of 1/13/20 by THERESA K. *

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• 5 / 5 1

  

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  Review of 2/10/20, following an experience of 12/22/19 by LESLEY H. *

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• 5 / 5 1

  

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  Excellent service. He is very profesional.

  Review of 2/10/20, following an experience of 1/2/20 by SABRINA J. *

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• 5 / 5 1

  

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  THE BEST,THE BEST GIVE HIM A RAISE.

  Review of 2/10/20, following an experience of 1/23/20 by JERAD B. *

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• 5 / 5 1

  

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  Claire is being assisting me Since day one following up I have all my paperwork guiding me with all necessary documentation need to accomplish all IRS requirements, making all the process easy and Mike was amazing installing the software. He took time without rush to install and go over the software making sure I didn�t has any doubts. That gives me piece of mind knowing they care about me and my new business. Way to go!

  Review of 2/10/20, following an experience of 1/17/20 by EMELIE C. *

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• 5 / 5 1

  

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  Robert is really helpful and he dedicated all his time to assist his client better I am very happy to work with him. He do resolved all my problems and answer all my Concerned. So much satisfied with his service thank you

  Review of 2/10/20, following an experience of 12/19/19 by KYLEE D. *

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• 5 / 5 1

  

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  Review of 2/10/20, following an experience of 1/11/20 by TRACE O. *

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• 5 / 5 1

  

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  Review of 2/10/20, following an experience of 12/20/19 by LETHA K. *

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• 5 / 5 1

  

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  Diana Yesser was amazing fixed my tax programs in less than ten minutes. Excellent knowledge and customer service.

  Review of 2/10/20, following an experience of 1/13/20 by ALYCIA S. *

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• 5 / 5 1

  

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  George is such a good employee you guys need more employees like him he�s there for me and totally knows how to explain and we figure everything out I am enjoying this software are used to be with ProSeries and I can�t believe that you guys are so much better than ProSeries I am enjoying my software thank you so much.

  Review of 2/10/20, following an experience of 1/17/20 by SANDRINE M. *

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• 5 / 5 1

  

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  Review of 2/10/20, following an experience of 12/19/19 by MAFALDA W. *

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• 5 / 5 1

  

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  Professional

  Review of 2/10/20, following an experience of 12/20/19 by ABDULLAH W. *

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• 5 / 5 1

  

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  Review of 2/10/20, following an experience of 12/31/19 by CRAIG H. *

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• 5 / 5 1

  

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  Review of 2/10/20, following an experience of 1/22/20 by BERNEICE S. *

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