Customer reviews
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I had 3 drive failures in a day and I lost critical data from my original and the backups. I tried and failed to recover it on my own and needed expert help. I looked for a resource I could trust with my data and someone that had the proven expertise to do the job and Secure Data came through in every way. I described my issue with Eric D and he walked me through the options. Eric made me feel comfortable with the process and accurately set my expectations on the recovery, cost and time it would take. He was there and responsive to my inquires each and every time. While this event was a serious and negative one on my end, it ended up a good story; all my data was recovered and restored to a new drive, in a timely fashion and sent back safely and securely. The team at secure data was professional, sensitive to my needs and came through for me. I can't thank them enough.
Review of , following an experience of by BRIAN G.
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Secure Data Recovery helped me restore my data when my phone broke completely after it fell into water. It wouldn't charge, wouldn't respond or connect to a computer. There were several years of photos and videos, in addition to all my contacts, and I was devastated! Secure Data Recovery say that they can recover data when nobody else can't, and this is absolutely true! I came to them after I tried other companies who said my data were lost forever. Now I have my data back and I cannot be more grateful to Eric and the Secure Data Recovery team!
Review of , following an experience of by SASHA L.
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The guys at Secure Data Recovery are quick, know what they are doing, give a good deal, always answer the phone quickly and are overall great. Excellent Work!
Review of , following an experience of by MICHAEL A.
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I dropped a hard drive while cleaning my workspace and thought I was in trouble. The hard drive was pretty messed up and I thought all my data was gone. Secure data recovery took my hard drive, analyzed it, and sure enough, it was as bad as I thought it was. There was damage to the internals, the platter was scratched and the inside of the drive was contaminated from dust and metal filings from being kept in my workshop. They almost completely restored it... which is super impressive. It was a big job but for the services they provided, I think the price was pretty reasonable. Thanks guys, for your hard work and expertise.
Review of , following an experience of by MICHAEL G.
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We had an external hard drive that was inadvertently reformatted. Initially we went the "D-I-Y---Do-It-Yourself" route unfortunately the hard drive began to degrade due to its age. We researched a handful of businesses that advertised their capabilities with handling technical components. Secure Data Recovery is the company we chose to do business with. Based on their performance with our external hard drive we say without hesitation they are a top-notch service company. With a customer-focused approach they provided an efficient and transparent process from beginning to end. The helpfulness of account representative Elliot provided clear communication throughout. We don't wish to repeat our loss of data situation, however if we ever run across anyone facing what we did surely we will recommend Secure Data Recovery. We appreciate them tremendously!
Review of , following an experience of by MICHELE M.
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I extend my sincere gratitude to Secure Data Recovery for their assistance in recovering valuable family photos and videos. After extensive online research, I selected their services and am highly satisfied with the results. I wholeheartedly recommend Secure Data Recovery for their professional and timely execution.
Review of , following an experience of by FARHAD B.
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**Excellent Service and Outstanding Results – Highly Recommended!** I recently used Secure Data Recovery after a sudden hard drive failure left me without access to crucial project files. From start to finish, the entire process was seamless, professional, and reassuring. Elliot Fisher and their customer service team was incredibly responsive, clearly explaining the steps and setting realistic expectations. I appreciated the transparency regarding pricing and the no-recovery, no-fee policy, which gave me peace of mind. Within a few days, I received a detailed diagnostic report, and soon after, they were able to recover nearly 100% of my lost data. The recovered files were returned quickly and securely on an external drive. Secure Data Recovery turned what could have been a devastating situation into a complete success. I can’t thank them enough for their expertise, professionalism, and support. I highly recommend them to anyone facing data loss.
Review of , following an experience of by SAI B.
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Secure Data Recovery was able to recover 100% of our data! Kyle Moravcik was very courteous, considerate and responsive and worked with us in a challenging situation. He communicated professionally and quickly followed up throughout the entire process.
Review of , following an experience of by ALPHONSO S. *
*Pseudonymized data at the request of the author
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Great service that was able to fully restore my data from a dead external hard drive that no one else could do.
Review of , following an experience of by KATE A.
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Secure Data Recovery was great to work with. They restored my data and did it quickly and professionally. I recommend their services.
Review of , following an experience of by LAVELL M.
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I worked with Eric on a recovery for a single drive and he kept me posted every step on the status of recovery. Recovery was quick and they recovered all of the files I needed as well. Overall the process was honestly pretty painless and I didn't have any doubts about the recovery of my data either. Would highly recommend and will be using the service again if I need some data recovery. Thanks again Eric and Secure Data Recovery
Review of , following an experience of by TJ S.
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The company was Great to work with. They negotiated their prices with me based on my budget and recovered my data in record time. I Also worked very closely with Jason who went out of his way to help me in anyway you could.
Review of , following an experience of by MADISON R.
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The price was a little steep but the service was great. Timothy was communicative the entire time and even though I was in no rush my files were returned in about 3 weeks.
Review of , following an experience of by NICOLE A.
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Scott was very helpful in getting my corrupted hard drive to the right people to successfully recover 100% of my lost date. It saved us years of work.
Review of , following an experience of by JEFFREY B.
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When I had to have the data recovered from my hard drive I shopped around to find the best company for the job. Secure Data Recovery Services was by far the most professional among them. I'm glad I chose them because they did the job flawlessly and I'm very happy with the results.
Review of , following an experience of by JAMES M.
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The whole process of recovering my data went very smoothly and fast. I liked that they offered different options for the data recovery and how fast I needed it back. My Service Account Manager was there all the way and made sure I was informed of every step. They were very communicative. All data has been recovered from my phone. There were years of pictures and somehow, they didn't save to the cloud. So, a real lifesaver.
Review of , following an experience of by MELANIE B.
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They really saved me. Recovered my data almost perfectly. It's expensive, but the customer service was great. Only downside is I paid for 5-9 day service but didn't receive my new drive back until day 13.
Review of , following an experience of by TYLER W.
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Lifesavers! I’m a photographer and had a hard drive fail with irreplaceable images. Kevin at Secure Data was amazing—professional, fast, and reassuring. They recovered 100% of my data, faster than expected. I’m beyond grateful. Highly recommend!
Review of , following an experience of by OKEY W. *
*Pseudonymized data at the request of the author
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I don't usually leave reviews but I had to for Secure Data. They did what I wasn't sure anybody could do. I had already had some people look at my lost drive and tell me there wasn't much that could be done. I decided to try and find help and THANK GOD I found Secure Data. Kyle was amazing and walked me through the process. They saved my data and they did it in just a couple of days. I honestly thought years of work and money were lost. Secure Data brought it back. If you've lost data, call them!!! You will be glad you did.
Review of , following an experience of by CHRIS W.
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Not only did they save all my data from one of my important clients, but they were amazing to work with. They responded almost instantly from the time I submitted a request and from there they were easy to work with and helped explain the process and talked through options as well. I tried a local company first and they were the opposite, almost as if they were holding the info hostage where as Secure Data was amazing and helpful, especially understanding the people they are dealing with had just lost a lot of important data. Would recommend 100x over again.
Review of , following an experience of by ALEX D.
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Secure Data Recovery did an incredible job! They communicated often and recovered our information in record time! Couldn't be happier!
Review of , following an experience of by ELIJAH C.
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For a service you hope you never need, they did a great job recovering 100% of the data I stood to lose. They also worked with me to reach a price that was more within budget, which I greatly appreciated.
Review of , following an experience of by MIKE L.
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Elliott helped me out with lots of good information and answered all of my questions. Great service!
Review of , following an experience of by JENNIFER L.
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I LOVE THESE GUYS!!! They SAVED over 20 years of my USB homeschool files, my website files along with my personal files! And to top it all off, these guys kept in CLOSE contact with me ALL along the way!!! It just does NOT get any better than Secure Data Recovery Services!!!
Review of , following an experience of by CS C.
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SDRS successfully recovered all of the data I thought was lost when my hard drive failed. I am very grateful for their help and personable assistance.
Review of , following an experience of by HARLAN B.
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Kyle M, I wanted to take a moment to sincerely thank you for the outstanding customer service you provided. You were incredibly helpful, patient, and efficient, and you made what could have been a frustrating experience so much easier. It’s rare to come across someone who genuinely cares about the customer’s experience, and it didn’t go unnoticed. I truly appreciate the time and effort you put into helping me—thank you again for recovering all of my family photos and videos! Stacey H
Review of , following an experience of by STACEY H.
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I recently needed help recovering important documents from a damaged hard drive and reached out to Secure Data Recovery. I had the pleasure of working with Kyle, who was professional, helpful, and kept me informed throughout the process. The team did an excellent job retrieving my data, and I’m extremely satisfied with the results. I highly recommend Secure Data Recovery to anyone facing data loss issues—they truly delivered beyond my expectations.
Review of , following an experience of by HEATHER L. *
*Pseudonymized data at the request of the author
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Secure Data recovery Services is God sent! My phone was completely destroyed to the point of no return, no way of turning it on, and the computer wouldn’t even recognize it as a device. I had little hope, and was desperate. I had photos and videos that had not been backed up due to no memory and honestly such a busy schedule, I know my fault. Never the less, I thought I had lost so many memories, my wedding, vacations, the birth and first years of my children, and most of all, photos of my deceased stillborn daughter that were not in any other device or media platform. The thing I lost that I treasured most was a recording of her heart beat. I was desperate, and gave Secure Data Recovery Services a try. This kind soul by the name of Kyle has been there with me every step of the way, doing all he could to help, explaining every step, working with my needs and budget plans when life just seemingly kept throwing punches. They were able to recover ALL of my data! I am beyond grateful and so relieved. I have my daughter back. Thank you Kyle and Secure Data Recovery!
Review of , following an experience of by ELIZABETH M.
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Timothy Rutan's customer service was outstanding! He was able to reduce the estimated cost from over $2,000 to about half, but, sadly it was too expensive for me. I recommend anyone interested in working with an outstanding company with great customer service to work with Secure Data Recovery Services.
Review of , following an experience of by VINNIE H.
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Helpful staff. Very quick turnaround.
Review of , following an experience of by SANDRA H.
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Secure Data Recovery went above and beyond to help recover my work and memories. Losing a lifetime of work, photos, and memories is traumatic. Tim Rutan (Account Rep) helped me understand the process and provided realistic expectations. I'm very happy that I decided to proceed; they were about to recover 99% of my data. Also, I appreciate the excellent customer service and the ability to speak with an actual person which is increasingly rare these days, but much appreciated. Thank you Tim. I've learned a very important lesson regarding dual data back-up and replacing hard drives before they start to go bad. Thank you Secure Data Recovery. Bill
Review of , following an experience of by WILLIAM H.
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Great service
Review of , following an experience of by JONTAE B.
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Secure Data helped me recover some sentimental photos stored on a drive that conked out unexpectedly. Attentive customer service, quick turnaround time, and amazing ability to accommodate my budget. Thank you so much!
Review of , following an experience of by LOLA G. *
*Pseudonymized data at the request of the author
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Great experience. Excellent customer service. They managed to recover the data from my 10 year old SSD after a local vendor failed. Highly recommend
Review of , following an experience of by KENNY D.
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I am giving Secure Data Recovery a 5-star rating for professionalism and honesty in helping our family retrieve all our family photos and videos from a LaCie HD. From the start Kyle was very professional and persistent in trying to help me understand the detailed process for recovering our data. The whole process was extremely efficient and we are very happy in getting our family memories recovered. Would highly recommend Secure Data Recovery to anyone who needs help in retrieving data from a bad HD.
Review of , following an experience of by RICHARD D.
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Great work and excellent service.
Review of , following an experience of by DENESE A.
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I had a fantastic experience with Secure Data Recovery. After my WD Passport hard drive suddenly crashed, I was panicking about losing irreplaceable files and hesitant to mail my damaged device to be evaluated. Eric Dvorin was quick to assess the situation, kept me informed at every step of the way. The turnaround time was much quicker thatn I expected. The quality of service was exceptional, and I couldn’t be happier with the outcome. I also really appreciated their transparency on the pricing and their willingness to work with me on it. If you’re looking for reliable and efficient data recovery services, I highly recommend Secure Data Recovery. I'm extremely happy to have my data back! Thanks :)
Review of , following an experience of by DIANA M.
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Truly words can't really describe the amount of relief Eric sent me from moment I reached out almost 5 months ago. In short and light Eric was not only very communicative in the entire process he was very patient with my financial hardship being a current small business owner but also currently a stay at home single mother temporarily. Eric your work and efforts truly make a difference in saving people's most precious milestones and memories during retrieving their data back so hats off and on my side of the world I will be 1 forever grateful customer from receiving your compassion and patience during my recovery process. My most sincere thank you Eric and, In kindest regards Miss Sarah Michael
Review of , following an experience of by SARAH M.
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My experience with Secure Data was excellent. They were able to recover all files from a failed external drive. All through the process, instruction was clear and succinct. All phone calls were quickly responded to, and with the same point of contact. I would highly recommend Secure Data for anyone needing help with data recovery.
Review of , following an experience of by AMY O.
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From start to finish, my experience with Secure Data Recovery was top notch. I sent in an old hard drive from a crashed computer of mine to recover some old photos. Everything was explained step by step and was a seamless process. I am very happy with my experience.
Review of , following an experience of by EVALYN Z. *
*Pseudonymized data at the request of the author
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Ask for Eric, he will take care of you!
Review of , following an experience of by RICH D.
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I recently worked with Secure Data Recovery to recover data from a failed hard drive, and I was very impressed with the service. The communication throughout the process was clear and professional — I always knew exactly where I stood in my data recovery. They were able to recover 100% of my critical data, which was a huge relief. I appreciated their willingness to work with me. I highly recommend Secure Data Recovery to anyone dealing with data loss — they’re fast, reliable, and customer-focused.
Review of , following an experience of by ROBERT B.
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Great trust worthy customer service. Fast and efficient process with clear and concise communion every step of the way. Definitely recommend.
Review of , following an experience of by ARVID K. *
*Pseudonymized data at the request of the author
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Working with Secure Data Recovery Services was a breeze! I've had a HDD that I was sure was DOA, but I sent it out to Security Data Recovery Services and they were able to recover 100% of the data from the drive, and in a very short amount of time! They're style of communication and attentiveness is second to none, and I was completely aware of what was happening, next steps, and what to expect the entire time. I highly, highly recommend this company's services to anyone in need of data recovery!
Review of , following an experience of by CLARK H.
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Working with Eric Dvorin from Secure Data Recovery was an absolute pleasure. When our production server experienced multiple disk failures, Secure Data responded quickly and professionally. Before we even finished our phone call discussing the situation, the return label for our damaged disks was already in my inbox, making the process smooth and efficient. Their communication was outstanding throughout the entire process, providing clear updates at every step. As soon as they received our drives, they conducted a thorough evaluation of the recovery at no cost and confirmed that they could recover all the data with 100% success and no data loss. They exceeded our expectations by completing the recovery ahead of schedule, allowing us to verify the integrity of the recovered data. The data was sent back to us before we had even finished the necessary paperwork. Eric’s professionalism and ease of communication made this experience completely stress-free. I highly recommend Secure Data Recovery to anyone in need of data recovery services. They truly go above and beyond.
Review of , following an experience of by NOEL I.
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I’ve been working on a large project that had several layered Photoshop files that it taken me weeks to work on. I was working at a quick pace because it was a new drive. It was super fast, and I was mistakenly not backing up. Unfortunately, the raid drive failed on me And regular desktop recovery techniques did not bring back the files completely, nor did it keep links between the design files and the image files. To re-create all of this and then to re-link everything to the design files would’ve been a nightmare. Fortunately Secure Data Recovery was not able to only find my files, but keep them in the file structure. They existed in initially saving me a ton of work. I would highly recommend them.
Review of , following an experience of by STEVEN P.
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Secure Data Recovery is an excellent service provider. What I like about them: 1) speedy recovery of 100% of my data 2) excellent customer service 3) honest, upfront service (no hidden costs) 4) excellent communication and quick to respond 5) professional I recommend Secure Data Recovery to everyone.
Review of , following an experience of by ANGELA B.
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Kyle led me through the process to recover almost all of the data. It was a little pricey but worth recovering the data for me. I will be recommending Secure Data Recovery to anyone I know in the same situation.
Review of , following an experience of by VICTOR G.
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Data was recovered. I contracted with SDR to do this work because of their reputation and convincing description of their process. My concern with the service now is that I was invoiced and paid for 2nd day air via FedEx. According to the tracking, it was sent standard delivery and is now scheduled to be delivered 5 days later. I requested a shipping refund and got this link to opine on the service. Will I get a refund?
Review of , following an experience of by ROBERT N.
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I had an excellent experience with Secure Data Recovery Services. From start to finish, Scott was professional & incredibly responsive. They were able to recover all of my lost data and kept me informed throughout the entire process. Outstanding customer service and attention to detail. Scott/Team exceeded my expectations. I highly recommend them. They literally saved my business!
Review of , following an experience of by KAY W.
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The service was very good and the work was completed on time and as described.
Review of , following an experience of by DAVID M.
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We had a three tB external drive fail. This drive held our videos and photos from several years of events held dear to us. Eric and secure data were able to access the data from the failed drive and recover it all. Many thanks Thomas Cecil
Review of , following an experience of by THOMAS C.
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I had a flash drive that would not open that I did not have a backup for. There were some critical records I but I was worried about finding someone secure to recover the files. I found Secure data and did some research which included the BBB and local municipality. All came back positive and they had great reviews so I moved forward. Kyle was very communicative and kept me updated via phone and email. I’m not a rich man and Secure worked with me and I couldn’t be happier with the results and service. I’ll be sure to recommend and if necessary, use in the future.
Review of , following an experience of by TIM P.
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Wonderful service, all my data was recovered at a reasonable price considering the extent of the damage to my phone. Was truly a pleasure doing business with them and would highly recommend.
Review of , following an experience of by PANIZ N.
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I had an excellent experience with Secure Data Recovery services. Their customer support was responsive and professional, guiding me through the process with clear communication. They successfully recovered my lost files quickly and kept me updated every step of the way. Pricing was transparent with no hidden fees. Highly recommend their services for anyone in need of reliable data recovery!
Review of , following an experience of by DERRICK J.
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I contacted Secure Data to help when my primary PC data drive failed, and Secure Data was able to recover 100% of my data. Communication was quick and professional, and the overall process was simple. Submitted the drive, described the problem, received a quote based on the analysis of the issue, agreed on next steps, and received communication when the data was fully recovered. Definitely happy with the outcome and recovering all of my data!
Review of , following an experience of by PAT A.
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Hey my name is Diamonte & I will like to tell you guys that Kyle & secure data is the best recovery place to go to recover your files Kyle & his team recoverd 99 percent of my files thank you guys so much 🙏
Review of , following an experience of by DIAMONTE R.
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Absolutley the best team and the best service. You can't go wrong.
Review of , following an experience of by ELISHA S.
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Without any warning, I had a hard drive with more than two years of work suddenly stop working. After drying the tears of dismay from my face, I contacted Secure Data and they immediately calmed my fears by assuring me they would do everything in their powers to help remedy my situation. They were highly communicative during the process by sending me updates as they assessed and ultimately recovered all of my data. I would go back to them for any data recovery solutions I need in the future. 20 stars!!!
Review of , following an experience of by BRAD K.
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I can’t thank Secure Data Recovery enough! When my hard drive failed, I thought I had lost years of priceless family photos and videos forever. Their team was professional, compassionate, and incredibly skilled. They kept me informed every step of the way, and when they told me they recovered everything—I was beyond relieved! If you ever need data recovery, this is the team to trust. They don’t just restore files; they restore memories. Highly recommend!
Review of , following an experience of by KARMEN S.
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Secure Data was able to recover all our data from a damaged portable drive. The service they provided was excellent. The staff worked with us to provide the right solution for our data recovery. I would definitely use them again.
Review of , following an experience of by SCOTT T.
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Data recovery service was highly effective, successfully retrieving all my lost files with minimal hassle. However, the cost was on the higher side, which might be a concern for some. Still, for those who prioritize reliability and fast results, it's worth considering.
Review of , following an experience of by NATALIA O. *
*Pseudonymized data at the request of the author
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I was initially very hesitant about the process given the cost and some mixed reviews posted elsewhere. Still, Eric was great at guiding me through the process, explaining the cost and making sure I was fully informed of how my data was being handled. They were upfront about the likelihood of recovery and their estimated timeline for work done was accurate. Only reason I'm giving 4.5 stars is cost but at the same time the cost reflects the quality of the service and short turnaround time!
Review of , following an experience of by MIGUEL R.
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I want to thank the Secure Data Recovery team for their amazing work to save my data. I lost family pictures and videos from the last 10 years on a defective hard drive. They were able to recovery all the data except one small video file. I was very happy with the result. They were able to give me back memories that I wouldn't be able ever relive.
Review of , following an experience of by PAUL R.
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Secure Data Recovery was able to recover nearly all of my lost files and kept me updated the whole way through. Losing data is always stressful, but they made the process as easy and smooth as it could be. We really appreciate their help and professionalism.
Review of , following an experience of by MICHAEL F.
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Elliot F was super helpful and stayed in touch about our recovery process. Let’s be honest, no one wants to deal with recovering data, but they made the process as quick and painless as possible. Would definitely recommend them if you need your hard drive restored, we got 100%. Thanks Elliot and team!
Review of , following an experience of by ALICE S.
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I want to thank the kind people at Secure Data Recovery for all their hard work in saving the thousands of photos, videos, & audio on my badly damaged storage device. It held so many memories of family members, pets, (that have passed away) & the apartment I lived in for 52 years before having to move out a few years ago, as well as other happy memories I had stored on the device, & I had no hard copies of any of it. I was heart broken when I found out they may be lost for good, until I contacted Secure Data Recovery & explained my situation, & my low income. They were able to retrieve all of my lost data, except for one small file, which wasn't important, compared to the many thousands they recovered. I went into this believing I had no chance of getting back all these memories, but after talking with a gentleman named Eric, I came away feeling much more confident, that there was a good chance I'd see my photos, videos, & audio again. He explained their success rate which was amazing, & once they finally had a chance to check my storage device, they felt confident they could retrieve most of my files. Eric also helped me negotiate a lower cost for the services, since I have an extremely low income. All around, I'm very pleased with this company & recommend it highly! I was never so happy in my life to open up the new storage device & start looking through all my files! Thanks again to all of you at Secure Data Recovery!
Review of , following an experience of by LOUISE P.
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Was initially very hesitant about the process for recovering a failed hard drive but worked with Scott who was able to negotiate a more affordable price. Would recommend using Secure Data if you're in need of data recovery!
Review of , following an experience of by ELROY J. *
*Pseudonymized data at the request of the author
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I cannot thank Eric and the rest of the Secure Data team enough for helping me retrieve the data off of my external hard drive! Not only were they extremely knowledgeable, and pleasant to work with, they were fast, and beyond accommodating to my financial abilities. Overall, so grateful to this company and happy to have my data back safely!
Review of , following an experience of by RAINA P. *
*Pseudonymized data at the request of the author
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Friendly, expeditious and a successful recovery of ALL my data on an old(!) NAS raid drive. The best thing I can say is “If I ever need this type of service in the future I will be using them!”
Review of , following an experience of by WILLIAM S.
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I have been impressed with Scott McMacken and the Secure Data team. I reached out to Secure Data with an external hard drive failure. The drive was greater than 10 years old and I was having trouble accessing some of my files. The next day the drive would not read at all. Neither local computer repair shops, nor Best Buy had the means to repair it. Thankfully Secure Data and their team + clean room were able to make a full recovery of hundreds or thousands of files. Scott has been highly communicative throughout the entire process. I am thankful their team has been able to ease my worries and ensure my treasured memories were not lost. I would recommend them to anyone who wants to ensure their recovery is done correctly and efficiently. Thank you, Secure Data team!
Review of , following an experience of by TIFFANI S.
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We have 5 kids so we have a lot of pictures. We pulled out our backup hard drive to start putting together a few photo albums of our 3rd child who was a couple of months from high school graduation. We were excited to begin putting together the photos only to discover we couldn’t access them. After close inspection of the hard drive we realized it was dented so someone must have dropped it without our knowledge. We had about 10 years worth of photos on the hard drive and we were devastated at the thought of loosing all of those family photos. We took it to a local computer repair shop and they were unable to recover the photos. After much research online we found Secure Data Recovery and mailed them the hard drive. They contacted us about 1 week after mailing it and let us know that all 24,000+ pictures were recoverable!! The same day they let us know that they were able to recover all of the photos they completed the project and put the new hard drive in the mail. We were anticipating spending a lot more than what it cost and we will receive the new drive with all 24000 photos in plenty of time before our son’s high school graduation. Thank you Secure Data Recovery!! The thought of loosing 10 years worth of family pictures was more than depressing!!
Review of , following an experience of by JOHN S.
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I could not have been happier with SecureData Recovery as the entire process was streamlined from start to finish. My representative was Scott McMacken who was professional, knowledgeable, and easily accessible. Unfortunately, my hard drive could not be recovered which was beyond their control. However, they stated that if and when the manufacturer finds a remedy for the problem that they would contact me immediately. I have and will continue to recommend SDRS to friends, family, and colleagues.
Review of , following an experience of by PATRICK H.
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Great job
Review of , following an experience of by HARRY C. *
*Pseudonymized data at the request of the author
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have been thrilled with this company. The person I worked with was Eric Fisher. He was absolutely the most professional, patient, knowledgeable and responsive person I could have asked for. I faced losing years of data but Eric talked me through their process and armed me with realistic expectations. I immediately felt hopeful! He kept me updated throughout the process and couldn’t believe how quickly my data was recovered. A+ service!!!
Review of , following an experience of by BETTY T.
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My Hard Drive died and I could no longer access the files on it. I reached out to Secure Data and Timothy helped me out. He was extremely communicative and explained the process thoroughly and answered all of my questions. The service was very fast with Timothy updating me and giving me full explanations along the way. He went above and beyond answering my questions and accommodating me with exceptional service. I can’t recommend them enough. The whole process was hassle free and they were able to recover all my data. I can’t thank Secure Data enough. I hope I never have to, but if I ever need my data recovered again I will definitely use their service again
Review of , following an experience of by JARROD M.
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Everyone I spoke with at Secure Data Recovery was professional and helpful. They all work together for their customer's benefit. Jason and the others there who helped me through the process were patient and willing to explain things I didn't understand. I'm not very tech savvy and they patiently explained everything to my satisfaction. . I was told they were able to get 100 percent of my data. Yea! I have only had time to look at a small percentage of my files, but the ones I've looked at are perfect. I have some unusual circumstances that have prevented me from spending much time on my files, but I'm confident everything will be as they said. I would recommend them highly as a reputable company to work with who is customer centric. Jason was my contact point and he was great to work with..
Review of , following an experience of by ROSANNE B.
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Some crucial family footage was lost for a very special documentary film. Secure Data Recovery saved our movie! Can't stress enough how satisfied we are about their hard work and expertise. Special thanks to Eric Dvorin for his professionalism throughout the process.
Review of , following an experience of by BRADY M.
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I accidentally used my external hard drive to do my MacOs update which reformatted the hard drive and wiped out all of my data. Secure Data Recovery was able to locate all of our lost files and restore them. Secure Data also worked with us on pricing and was extremely communicative throughout the process. We would highly recommend using Secure Data Recovery.
Review of , following an experience of by BRANDON M.
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My dual drive started making a clicking sound and would not show on my computer. Nothing I did got it to show. Searched online for companies that could recover my data and found Secure Data Recovery. They were quick and recovered all my data.
Review of , following an experience of by TIM G.
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I had just finished organizing all the footage on an ambitious video project when my hard drive crashed. The drive contained not only the material for the current project but lots of previous data as well, most of which wasn't backed up. Luckily, Secure Data Recovery was able to recover all my data! When I first got the quote from them it was more than I could afford, but Jonathan was very conscientious in working with me to offer a lower rate. I really appreciate their flexibility and quality of service!
Review of , following an experience of by BRIGITTE M. *
*Pseudonymized data at the request of the author
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I had a great experience with Secure Data Recovery Services recently and wanted to share in case anyone else has a similar issue. My mom’s phone battery expanded, making the phone totally inaccessible, and it had years’ worth of photos and files I was really worried about losing. I contacted Secure Data Recovery Services via their website and got a call back within 15 minutes. Everyone I worked with was super professional and patient with my situation. I also had some questions about submitting an insurance claim for a new phone, and they were very experienced in dealing with that, which was a big help. They did a quick initial assessment and were flexible with payment options. In the end, they were able to recover all of the important files, and I felt really confident in their ability to do so. I’d definitely recommend them if you find yourself in a similar situation.
Review of , following an experience of by SARAH Y.
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Excellent customer service. Scott McMacken was the best and helped me through the entire process. Wonderful company. From tears to losing 20 plus years of photos to joyful recovery. Efficient and courteous and was very happy to help me with great confidence I am probably OK. Didn't let me down. Will keep your information close in case there is a next time. Thank you for everything and making my day!!!!
Review of , following an experience of by CHERYL S.
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Secure Data Recovery Services was able to recover the data off of the hard drive from my high school computer and in doing so helped me to bring back memories that I thought I had lost forever. Jason was my primary point of contact and he clearly and deliberately walked me through the process, the scope of work, and the recovery itself all while being mindful and respectful of my budget and timeline.
Review of , following an experience of by SAMUEL S.
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I contacted Secure Data Recovery Services after I had challenges with my external hard drive. It contained all my vacation pictures for the past 10yrs. I had email and phone conversations with primarily Jason, secondarily Kyle. They were both very professional, kind, understanding and empathetic to my situation. I had many questions and was hesitant to send my drive in for a quote. Following all the detailed information and reassurance they both gave me I sent it in. It arrived safely and I had a call about my quote in less than 48hrs. They explained the problem in a way I could easily understand it. They were willing to work with me on the financial piece which I appreciated very much. I had confidence in Secure Data Recovery Services skills and ability to recover my pictures. Even though we were not able to complete the recovery because of a challenge on my end I would highly recommend them. They were a great team to work with and US based; account reps and recovery lab. Thank you so much for all you did to help me!!! I had a friend who had the same problem and paid over double what my quote was to another company.
Review of , following an experience of by CINDY K.
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Excellent customer Service, Questions answered right way and competitive rates. I highly recommend Secure Data , also they charge money only when the job is done.
Review of , following an experience of by AMIT N.
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I was very satisfied w the results. Nearly all my data was recovered at a friendly reduced rate
Review of , following an experience of by BRANDON G.
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They delivered the bacon. Personable. Same representative explaining the process in layman's terms from beginning inquiry to status updates to final delivery. Professional.
Review of , following an experience of by MICHAEL C.
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Very rarely now days can you find a company that will do what other similar services they say they can do , but can actually do it completely and in the time they say they will. Eric Fisher with Secure Data Recovery services did a superb job for my family.
Review of , following an experience of by MIKE M.
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Eric D was very helpful, responded timely to any questions, and explained the process clearly in the beginning. He responded right away and was able to help with a delivery issue as well. Much appreciated!
Review of , following an experience of by IOANA B.
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I had a drive from 2003 that has been through a lot of tough conditions since being inoperable since 2013. Seasonal temperature swings, being dropped, and otherwise dormant for over a decade. Luckily Security Data Recovery were able to successfully recover all files and give them in their original format including the entire snapshot of the XP system at that time. They were able to perform the recovery in a timely manner and were willing to work within my constrained budget which was greatly appreciated. Overall excellent service, would definitely recommend to anyone in need of data recovery in the future.
Review of , following an experience of by KUNAL C.
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Overall good experience and communication. They worked with me on their services which I greatly appreciated.
Review of , following an experience of by EMILY C.
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They Saved My Business. Secure Data Recovery is the Real Deal. Losing a hard drive full of client projects is the kind of nightmare no content creator wants to face. That drive held months of work. Some projects were not even edited yet. Tens of thousands of dollars in paid work still pending. When it suddenly failed, I had no idea what went wrong, but I knew I needed the best recovery service out there. I sent my drive to Secure Data Recovery hoping for the best. They did not just meet my expectations. They completely restored my faith in data recovery. Every critical file I needed was recovered, including some I had deleted before the damage. That alone was unbelievable. Thanks to them, I can deliver projects I thought were lost forever and keep my agency's reputation intact. From the very first call, every representative I spoke with was professional, honest, and supportive. They explained the process clearly and made sure I understood each step. A huge thank you to Eric Fisher, who went out of his way to make this process as stress-free as possible. He was upfront about everything, easy to talk to, and truly cared about getting the best results for me. Their service is worth every penny. When your business is on the line, you need a team that delivers. If you have a damaged hard drive and think your data is gone, do not wait. Secure Data Recovery is the company you can trust. Thank you, Eric Fisher and the entire team, for bringing my work back to life and saving my peace of mind.
Review of , following an experience of by ISRAEL L.
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They were able to retrieve my documents which was such a relief.
Review of , following an experience of by MICHAEL R.
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Eric Dvorin at Secure Data Recovery is a very customer-focused Strategic Account Manager. I appreciated his professionalism in dealing with the damage to my SSD. He provided timely information about the damaged vs. recoverable data sectors, and he also advocated for a price match from competitive alternatives that I considered. Ultimately, he and the SDR Team recovered all the important, critical data I needed and sent it back in an easy-to-use HDD. Thanks Eric & SDR Team!
Review of , following an experience of by FLIP G.
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They were able to save all my files 2 different times. So grateful!
Review of , following an experience of by ZACHARY C.
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Excellent customer service and interactive personnel.
Review of , following an experience of by GERALD M.
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We had archived off a shelved project and the drive was used to archive off entire project. Securely stored the 5 GB of project data as a complete backup. 6 years later, When we revived the project and went to restore files the archive drive was dropped and would no longer respond. Panic time! All we had was partial backups. A call to Secure Data Recovery assured us the files could at least partially recovered. And no recovery means no charge. They managed to recover all the files and get the original drive running again. Project saved and now I have a second backup like I should have done the first time.
Review of , following an experience of by BOB F.
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Very easy process and timely response consistently. Recovered most of my files, so I am very satisfied, well worth the investment.
Review of , following an experience of by MANUEL JAIME R.
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The Secure Data Recovery team successfully retrieved my files after my Mac crashed, something the Genius Bar was unable to do.
Review of , following an experience of by DONALD B.
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This Team of Professionals is Amazing!!!! We experienced a major system Crash. We immediately contacted a number of Computer Companies to get us back up and running. Everyone we contacted told us our information and files were gone and unrecoverable. In this process we happened to heard about Secure Data Recovery. We called and were instructed to send them the Hard Drive. They informed us that they could actually recover at least 96% of everything. We still have not been able to realize what they didn't recover???? I think they were actually able to retrieve it all !!!! I dealt with a number of people there. They were all extremely Caring, Professional, Knowledgeable, efficient with a great customer rapport! They were also very patient and guiding in the process . The turnaround time was excellent. They retrieved the information and files,- returned them to us and quickly had us up and running !!! It was an absolute Pleasure dealing with everyone I spoke to there! I would Highly recommend them to Anyone and Everyone! Fantastic!!!!!!
Review of , following an experience of by MATHILDE P. *
*Pseudonymized data at the request of the author
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When my hard drive crashed I was afraid that my family photos were lost. Secure Data Recovery recovered most of those precious memories.
Review of , following an experience of by NATHANAEL O. *
*Pseudonymized data at the request of the author
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Great service, constant communication, updates and worth the investment! Scott W.
Review of , following an experience of by SCOTT W.
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Extremely grateful for choosing this company over my other options. Secure Data Recovery was able to recover 100% of my dead external hard drive. They were quick and communicated expertly throughout the process. If you have been shopping around for a company to trust your life’s work with, this is the one.
Review of , following an experience of by CAROLINE E.
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My sister had an external Toshiba drive with important MAC files on it. The drive would power on when plugged into USB, but I never heard the drive spinning, and it wouldn't come up as a drive ever. Tried on multiple machines (Mac and Windows) , many times over the years. Finally decided to reach out to Secure Data and they were able to diagnose and find the *hardware problem* in the drive. They were able to recover all the files onto a *new* drive, which they then shipped to us. Throughout the process the communication with the staff was excellent and the steps I needed to take to move each process forward were clear. All payments and work agreements are handled through secure web portals. I would definitely recommend Secure Data if you have important, critical data to recover.
Review of , following an experience of by MICAH W.
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Secure Data Recovery did a fantastic job with my "dead" laptop drive. Special kudos to Eric D, who explained the process clearly and answered all of my questions completely. I wish more people in my office were able to deliver the same level of customer service he did! Five stars all the way.
Review of , following an experience of by CHRIS A.
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I am incredibly grateful for the work done at Secure Data. Our photographer for my daughter's senior photos had an SD card issue and could not produce the outdoor photos taken at sunset at the lake my daughter grew up going to. He had a few companies try to pull the photos and they were not able to. I used Secure Data several years back with excellent results so I knew, if I wanted to see her pictures, that is where I needed to go. And, for a second time they delivered! This is so important to me and I can't thank them enough!
Review of , following an experience of by ALECIA K.
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These guys are knowledgeable, polite, respectful and fast. Scott helped me out with my drive problem. Every question I had Scott answered it quick... and I had lots of questions. I never felt rushed or pushed into getting a service I didn't want. These guys are awesome!
Review of , following an experience of by JULIO T.
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Elliot was an absolute pleasure to work with, very attentive and receptive to my needs and anxieties regarding my SD card file corruption. I really appreciate the customer support team for working with me and meeting my needs despite my limited budget. The team was able to get 95% of my data back, and did so quickly and efficiently.
Review of , following an experience of by KATHERINE B.
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Absolutely great experience in terms of customer service. I had requested emergency service and I was quickly assisted in the process to include drop off location and step by step instructions of what to expect before, during and after service. I provided prepayment and was ready to proceed. I ended up not needing the service before submitting my device and quickly informed Secure Data. I was provided options and finally was told that since I did not utilize the service they would try and see if I could be reimbursed for my prepayment. I recommend Secure Data Recovery and if needed in the future I will reach out again.
Review of , following an experience of by BRANDON K.
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Very quick to respond and reasonable on price! Very thankful for this company!
Review of , following an experience of by ANNA B.
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They aren't the cheapest, but you get what you pay for! Amazing results, outstanding customer service from beginning to end, and I got my treasured memories back. I would recommend them to anyone, without hesitation!
Review of , following an experience of by DONNA S.
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I had an amazing experience with this data recovery service! After a hard drive failure, I thought I had lost everything, but they managed to recover an incredible 99% of my data. Not only were they highly skilled and efficient, but they were also incredibly willing to work with me to negotiate a fair and affordable price for their services. Their professionalism, expertise, and customer-focused approach made a stressful situation so much easier. I highly recommend them to anyone in need of data recovery—truly a lifesaver!
Review of , following an experience of by ROBERT R.
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Overall great experience with the Secure Data team. Obviously, it's a tough situation to be in when you lose your data but everyone I spoke with was incredibly knowledgeable and courteous throughout the entire process. The team gave me a timeline and were even able to complete the work and send me the files before the anticipated complete data. End to end a great experience and would recommend to anyone.
Review of , following an experience of by ROBERT P.
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Eric and team at Secure Data Recovery saved the day! I had an old drive that was corrupted and I was worried I would love thousands of precious digital photos. I'm so glad they were able to save the drive and photos! The team was extremely fast, worked with me on the price, and were always courteous and profession. Highly recommend!
Review of , following an experience of by AMIT M.
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All hope was lost regarding my daughter-in-law's drive filled with family pictures. Secure Data Recovery was able to retrieve the majority of it. Thank you so much!
Review of , following an experience of by ANNA M.
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I am very satisfied in my experience with Secure Data Recovery! My rep, Scott McMacken was extremely helpful throughout the entire process of recovering thousands of very important images from my hard drive that broke. I had tried so many things before reaching out to Secure Data, and they were the only people able to help me! In addition to that, it was in a timely matter and they were so great with communicating with me throughout the whole process. They would answer every phone call & email within minutes. This company is so professional, and they went the extra mile for me which is not common for most companies anymore! I highly recommend them!!
Review of , following an experience of by BROOKLYN L.
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These guys are life savers and amazing! They are fast, responsive, polite, patient, and fair! My hard drive stopped working not too long ago and I really needed to get my stuff off it if not everything then at least my important stuff but luckily I discovered secure data recovery who then offered to see what was wrong with it for free and then they explained what the problems were as well. Originally I was afraid I wouldn't be able to afford their services but luckily they gave me options that were fair and more affordable for me. I highly recommend them!
Review of , following an experience of by ENOCH S.
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I have used Secure Data twice now and couldn't be more pleased with their work. Last year, Elliot was very responsive to my inquiry when I needed to restore my father in laws corrupt external drive. They turned it back to me within a week. Earlier this month, I had a similar issue with 2 HD external drives with family photos and videos on them. I reached out to Elliot again and got me into the queue to restore my data. I highly recommend their work!
Review of , following an experience of by KEYSHAWN K. *
*Pseudonymized data at the request of the author
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Secure Data really did a great drive recovering data from a traditional, spinning disk, external drive with mechanical failure for us. They recovered the majority of the data within the estimated time frame and Scott McMacken was very responsive and clear in his communications with us. Scott made sure we were kept up to date every step of the way. I look forward to using Secure Data in the future.
Review of , following an experience of by BALAL A.
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This was my first time using their services and I am very happy with the quickness in answering all of my questions and providing me great pricing to recover my lost photos and videos. I would definitely recommend others to give them a try.
Review of , following an experience of by ROBERT C.
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I had a really great experience with Secure Data Recovery. I had been holding on to a corrupt thumb drive with more than 10 years' worth of photos on it. Most of those photos were not saved anywhere else and were not printed. Eric with Secure Data quickly reached out after receiving and evaluating the corrupt thumb drive. He explained the process and my options thoroughly. They delivered the recovered data when expected. Being able to see those memories of my kids again has been an amazing gift.
Review of , following an experience of by ANA C.
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I had a very good experience with secure data recovery. They helped me in a timely manner and were very courteous. I would recommend them to anyone needing anything recovered.
Review of , following an experience of by LEANA S.
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My external work hard drive suddenly stopped working and I was desperate to recover years worth of projects from it. Turns out data recovery can be very expensive but Secure Data recovery was nice enough to work with me to find a price I was able to pay. I am very grateful for their services. Their process is very straightforward and they go the extra mile to give you a bit more care.
Review of , following an experience of by FELIPE D.
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Data recovery was completed faster than expected and they were able to recover everything I needed from my hard drive.
Review of , following an experience of by CARMEN T.
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Great customer service experience and great overall service. They were able to recover about 97% of my data!
Review of , following an experience of by JUAN H.
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I couldn’t be more over the moon happy with how things turned out. I found Secure Data to be very kind and gracious, to get everything back and they even charged me WAY less than I was estimated by Micro One and Best Buy like 75% less, On top of that they were very communicative and when I had issues transferring the data to my other external hard drive they patiently troubleshot the problem over the phone. The issue was ALL on my end and they helped me fix it instantly. I have a “too good to be true” feeling about them after the work was done. BIut it is true.
Review of , following an experience of by BRUCE T.
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