Customer reviews for rvezy.com

4.5 / 5

Calculated from 924 reviews obtained over the last 12 months

12210 reviews since 29/08/2018

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RVezy provides a seamless and user-friendly platform for renting RVs, with quick communication from owners and clean, well-equipped vehicles.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information rvezy.com

  • Company

    RVezy

  • Description

    RVezy is North America’s top rated RV rental marketplace, providing outdoor enthusiasts with a safe and affordable way to rent unique and authentic RVs from private owners. As an owner first platform, RVezy has empowered thousands of RV entrepreneurs to share their passion and earn additional income when their RVs are not in use. With comprehensive insurance coverage, 24/7 roadside assistance, an easy-to-use app, and best-in-class support, RVezy is the easiest and most secure way to rent an RV.

  • Address

    245 Cooper St Suite 600 K2P 0G2 Ottawa

  • Website

    https://www.rvezy.com

  • Category

    Travel and tourism

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icon sparkle Review Summary

RVezy provides a seamless and user-friendly platform for renting RVs, with quick communication from owners and clean, well-equipped vehicles.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 4 / 5
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    This site was fairly easy to use.

    Review of , following an experience of by A A. *

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  • 3 / 5
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    The process that RVezy puts you through to rent an is confusing, redundant, and frustrating. It's also extremely frustrating that we had to sign a supplemental rental agreement with the owner AFTER our booking was paid in full and no refund was available. Fortunately, the owner we worked with had a reasonable rental agreement and we signed it. All required rental agreement should be signed prior to funds being locked in on a rental. This process is potentially very harmful to the renter and should be addressed immediately.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    We had a great first time experience. We love the variety of options. It is a great way to try out an rv or trailer

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Very easy to navigate through the app and connect with the owner. Would use the app again!

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  • 5 / 5
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    nice service and easy searching

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  • 5 / 5
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    Easy to navigate website. All rental details are clearly displayed. No surprise charges. Found the perfect RV for our needs. Will definitely use RVezy to book another RV.

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  • 5 / 5
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    Nice!

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Site facile à comprendre mais surtout un locateur efficace!

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  • 5 / 5
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    Very easy to navigate. Downloading the app was much more helpful.

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  • 5 / 5
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    transactions was easy and smooth.

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  • 5 / 5
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    Super easy to use, great experience

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  • 5 / 5
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    It is one of the most efficient and user friendly concept I have ever been part of. I am a world traveller and this RVezy app and process is in my top 3 list. A

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  • 2 / 5
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    I found this site extremely difficult to navigate. Customer service is also extremely difficult to get ahold of, expect a 45 to 50 minute wait! Thank goodness your RV owners are so helpful otherwise your renters would go elsewhere to avoid the headache.

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  • 3 / 5
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    Finding and booking a trailer was easy, however I encountered issues with the app that took a week to sort out. Luckily the owner was ok and my reservation was for a two week rental

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  • 5 / 5
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    Good but website not optimized

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  • 5 / 5
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    Great service, great value for the money!

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  • 3 / 5
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    Hi - I’m not sure if I wasn’t using the app correctly but I assumed any correspondence with the fellow we rented from would come through the app. That was not the case. What I found on the app were two old booking requests that I did not use. I already had a confirmed booking and had submitted my husbands driver’s license; however, it still is asking me to verify my account. Plus it does not show my completed booking. Can you let me know what I should be doing differently. Thank you.

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  • 4 / 5
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    I found the booking easy and app good to use however waaaay too many junk emails sent to me while waiting for my booking date to arrive. Now it’s done I’m tempted to block RVezy but will first wait and see how many sales emails I get now.

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  • 5 / 5
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    Awesome trailer, impressed as a first timer...will rent again for sure

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  • 5 / 5
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    It was relatively easy and more importantly, it was secure

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  • 5 / 5
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    Great site

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  • 5 / 5
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    Site was user friendly and who we rented RV from was very nice. I would go through Rvezy again!

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  • 3 / 5
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    They take a long time to respond and website is very glitchy

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  • 5 / 5
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    Première expérience très agréable. Transaction facile. Belle roulotte très pratique. Merci

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  • 5 / 5
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    Fabulous expérience, would use this site again in a Heartbeat!

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  • 5 / 5
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    We had a great sampling of Vanlife made all the easier through RVezy. They were responsive to our questions and I would book through RVezy again and again

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  • 5 / 5
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    All the process was qui we e smooth. Perfect experience!

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  • 5 / 5
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    Première expérience plus que réussie avec RVezy ! Facile, sécuritaire, bien organisé ! Rien à redire! Bravo et merci!

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  • 5 / 5
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    Easy to match up with an RV rental. Everything worked out well. Easy process.

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  • 5 / 5
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    Smooth process from start to end. Easy browsing of RVs on the website, finding an available unit, dealing with the renters (chat platform is excellent) paperwork is easy to fill out, well explained - payments too. The unit we rented was great, the owners were very friendly and accessible. Thank you!

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  • 5 / 5
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    The site was simple and easy to use. My booking worked out well.

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  • 5 / 5
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    A great experience. I look forward to using RVezy again in the future.

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  • 5 / 5
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    Using RVezy was easy.

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  • 5 / 5
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    RVezy was exactly like the name says - incredibly easy to book an RV. The service was smooth, painless, and the RV we rented was beyond our expectations.

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  • 5 / 5
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    I was very satisfied

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  • 5 / 5
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    User friendly, practical app.

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  • 3 / 5
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    I liked using this app as a new RV renter. However, when I entered the dates that I wanted, more than half of the RVs that came up as matches were actually unavailable after messages were sent. As well, I could not get reception at our campsite to upload the pictures of the RV so that the owner could leave with insurance in place. Not sure how to get around this but it was a real hassle to drive around looking for reception enough to complete the booking.

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  • 5 / 5
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    Easy to use, good customer service

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  • 5 / 5
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    From start to finish, booking with RVEZY was a simple and quick process. I highly recommend this service!

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  • 5 / 5
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    Site was easy to navigate and rental went smoothly.

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  • 5 / 5
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    The rental process was very smooth, when I had an issue I got the support that I needed

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  • 5 / 5
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    Très bon services

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  • 5 / 5
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    Great experience helpful staff would recommend for anyone looking to rent an rv

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  • 5 / 5
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    It was very difficult to get to the correct area to contact owner I finally realized you had to log in then it gave you options.

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  • 3 / 5
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    1st owner cancelled on us less about a week before our trip; potential for big issue in a busier season. Fortunately found second unit and 2nd owner was good.

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  • 5 / 5
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    Sécuritaire, facile et pratique !

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  • 5 / 5
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    i love my experience! it was my first time using this app, didnt know what to expect when renting a unit. i love the fact that once you have chosen an Rv, they guide you step by step. on the day of pick up and return, they even have you fill out a trip/walk around that you can document any damage on the rv. the app is well made and recommend passing trew it to tent a unit

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  • 5 / 5
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    Easy to use! Loved our holiday!

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  • 5 / 5
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    Everything was intuitive and easy. Dave was a pleasure to work with. We lost a solar panel off the roof sometime on our trip which sullied the experience a bit, but the actual service was seamless and very easy.

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  • 5 / 5
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    RVezy is a great way to experience a trailer/RV without the large investment!

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  • 5 / 5
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    It was simple and easy to navigate. I enjoyed the photos were clear and precise

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  • 5 / 5
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    Easy to find the right vehicle and book at great prices.

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  • 5 / 5
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    Rvezy was the perfect choice for making our family camping trip one to remember! The booking process was easy and the renter was very hospitable. We would definitely choose Rvezy again for our camping adventures.

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  • 5 / 5
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    It made booking our trip very easy and stress-free.

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  • 4 / 5
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    Good app. However, my first reservation was cancelled and I didn’t receive a notification for that.

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  • 4 / 5
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    I can recommend rvezy to my friends for sure

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  • 5 / 5
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    Easy to use and navigate. Prompt responses for every transaction and correspondences.

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  • 5 / 5
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    No surprises, that's what count!

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  • 5 / 5
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    It was our first time driving RV and using this website. There are some things that confusing about the site and process, but the staff responded to our question fast and courteously. I would say even if you are not familiar with this experience, they have your back!

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  • 5 / 5
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    I'm very pleased with the easy booking steps and the quick responses from the RVezy team. The rental RV is nice and clean. The delivery and pick up were no problem at all.

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  • 5 / 5
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    Easy to book, get, communicate, and return!

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  • 5 / 5
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    RVezy was east, convenient and accommodating.

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  • 5 / 5
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    Informative and easy to navigate

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  • 5 / 5
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    Such a brilliant idea and so easy to book through, thank you

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  • 5 / 5
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    Good app, easy to navigate and get stuff done. Good automated follow up by the team. Would recommend this business.

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  • 5 / 5
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    As first time users of this service, we were very satisfied with our rental experience. From the simple search and booking process, followed by the personal aspect of dealing directly with the owners throughout. The owners of our rental were friendly, helpful, thorough, relaxed, and made the process enjoyable. We will definitely use RVezy again in the future.

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  • 5 / 5
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    Very easy App, very useful and pretty affordable

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  • 4 / 5
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    le site va bien, par contre les propriétaire ne sont pas tous facile a rejoindre

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  • 5 / 5
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    Very Ezy

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  • 5 / 5
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    Very easy to use.

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  • 5 / 5
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    Simple & easy

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  • 5 / 5
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    Vraiment bien organisé.👍🏽

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  • 5 / 5
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    The site was very easy to use and my trip was amazing!

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  • 4 / 5
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    I like the service of RVEZY but the owner I will give reviews 2 stars as I cleaned the RV really well and did Lysol wipes everywhere and was more clean than we get from owner. Even we paid 50$ extra at reservation for cleaning services at RVezy when we booked it! Still he is saying it’s not that clean. I did a big mistake that I didn’t click the pictures before picking up the RV and before delivering back to him. But now I have learned my lesson.

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  • 5 / 5
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    👍 no issues, easy transition.

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  • 5 / 5
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    Fantastic people to deal with ! All ready planning on booking again

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  • 5 / 5
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    eview: The Schmidt’s Keystone Hornet Hideout , very nice and accommodating. Hope to rent from them again. 5 stars.

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  • 5 / 5
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    Overall RVezy was simple to use. Made finding an RV for our trip to Vancouver Island simple. Will use again.

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  • 5 / 5
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    Easy website to use and efficient booking process!

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  • 5 / 5
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    Great

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  • 5 / 5
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    RVezy was easy and great to use. Will definitely be using this site again!

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  • 5 / 5
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    Everything was perfect! Easy to do business with start to finish. Very friendly. Will use them again.

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  • 5 / 5
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    La plateforme RVezy a rendu facile la location d'un VR et est simple d'utilisation. J'envisage de m'acheter un VR et je vais définitivement utiliser la plateforme pour le rendre disponible à la location.

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  • 3 / 5
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    The inspections were easy via App however final review I was not able to mark star rating and finish the trip. All of the confirmation emails sent to me were in FRENCH which I could not read. This held up the process as the renter had to call/text me several times through the process to update on the App which frustrated the renter and customer! My profile states english yet 98% of the emails were in FRENCH! Very confusing. TI was surprised there was no issue to have someone call me to get my credit card confirmation in english.

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  • 4 / 5
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    Great experience ! Sometimes the App is a little funny in the way it works.

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  • 5 / 5
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    Very straight forward process, well laid out.

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  • 5 / 5
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    EVERYTHING IS PERFECT.

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  • 5 / 5
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    App does the job match a success delivered happily professionally lovely rental lovely lovely lovely 😍 ❤ 😊 will refer and will use again for sure 👍 😊

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  • 5 / 5
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    Fun trip. Accommodations were very spacious and comfortable

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  • 5 / 5
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    Belle application, facile à utiliser. Beaucoup de choix et la communication se fait rapidement.

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  • 4 / 5
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    Everything went as expected.

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  • 4 / 5
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    The website is pretty good - the only issue i have is the map is hard to use and navigate with the RV icons blocking each other and not decreasing in size when you zoom in. The rental process itself with the owners was pretty good...there was no instruction on check out process though, not sure if that should be built in somewhere? Also the 2 week cancellation/no refund policy is not great and we almost didn't book until we talked with the owners and they said that they could help us get around that.

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  • 5 / 5
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    First time renting through Rvezy and a private owner. Great experience in overall. Everything was smooth and as expected.

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  • 1 / 5
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    I received about 10 texts and emails to complete rental agreement. Each time I would click the link, it would make me log in rather than take me to the proper page, then I was unable to complete the agreement it just said it was in review - for over a week. I tried 4-5 times a day. THEN My renter had to cancel my booking and re-book, while on the phone with me, just to be able to access insurance. The site is confusing to use and not user friendly. The idea is great - the software is a nightmare!! Never again.

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  • 1 / 5
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    The verification process was very bad and your staff in customer service were not aware how to deal with the issues. Both the owner and I were left to call in numerous times and different answers left us panicking to get things done for days prior to departure. Will likely not use again if other options are out there.

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  • 5 / 5
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    Easy to book and deal with

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  • 5 / 5
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    Painless transaction

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  • 4 / 5
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    The site was glitchy and sometimes hard to use but we were happy with our rental experience.

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  • 5 / 5
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    The process was very easy and seamless.

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  • 5 / 5
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    Great app Make sure your profile name drivers license name are IDENTICAL or else there are delays verifying Customer service was 10/10 resolving this over the phone Needs prices for insurance / roadside

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