rolloffdumpsterdirect.com

Customer reviews for rolloffdumpsterdirect.com

4.8 / 5 1

Calculated from 52 reviews obtained over the last 12 months

673 reviews since 24/01/2018

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Customer reviews

  • 5 / 5 1
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    They were prompt with the delivery and pick up. I have used them before and if needed I will use them again..

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  • 5 / 5 1
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    When we ordered our dumpster we got it at a really good price we ordered the 20 yard but they were out and received a 30 yard and we filled it and we didn’t even have an overcharge and the price was awesome

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  • 5 / 5 1
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    Everything was easy, from the website to the actual drop off/pick up. The prices are very fair as well. I would definitely use rolloffdumpsterdirect.com again!

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  • 5 / 5 1
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    Honestly, you guys are the best! I tell everyone I know to use your service. Could not be easier and your prices are the best around. Customer for life!!!

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  • 5 / 5 1
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    Very professional customer service and drivers

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  • 5 / 5 1
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    Excellent

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  • 5 / 5 1
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    I've ordered three dumpsters from Roll-Off. They are always delivered on time and placed where I request. The website is very intuitive and it is very easy to order and schedule removal of the dumpster. Good price. Good service.

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  • 5 / 5 1
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    Amazing service

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  • 5 / 5 1
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    It's a simple process to order your dumpster and service is great. They have excellent communication with customers. Great prices! Keep it up! I tell everyone about you!

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  • 5 / 5 1
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    So easy!! online ordering, swapping and pickups are a breeze. The staff is easy to reach and always so friendly. Love the reminders too! Sometimes scheduling is difficult for me to remember and they are always on top of things!! The best, thank you!!!!

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  • 5 / 5 1
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    Great customer service.

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  • 5 / 5 1
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    Very professional company they did a great job all way around I would highly recommend them to anyone who wants to use them

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  • 5 / 5 1
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    Great service , quick delivery and quick pick up.

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  • 5 / 5 1
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    Very happy that they took the direction with where to place the dumpster at delivery and the time frame of the delivery and pick-up.

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  • 5 / 5 1
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    We couldn't have managed our major renovation with the roll-off dumpsters. The drivers and crew are totally professional. Great experience.

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  • 5 / 5 1
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    It's all good, very easy to work with.

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  • 5 / 5 1
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    Excellant customer service!

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  • 5 / 5 1
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    the service was timely and responsive. Took care not to damage driveway

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  • 5 / 5 1
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    The driver was very nice and very careful.

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  • 5 / 5 1
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    Great website, will buy again!

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  • 5 / 5 1
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    great

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  • 5 / 5 1
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    Great service!!!

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  • 5 / 5 1
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    Great company! The customer service was Superior and they delivered and picked up the dumpster Timely. I highly recommend this company.

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  • 5 / 5 1
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    It was a very painless and easy experience. The delivery was here as requested we used it for our complete kitchen demo. We have a medium size kitchen we were able to fit all items in the dumpster. We had a hiccup when they were supposed to pick up but came a day later and rolled it right up and took it away, no trips to the dump for us.

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  • 5 / 5 1
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    Reliable, easy to deal with.

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  • 5 / 5 1
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    Great service

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  • 5 / 5 1
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    Convenient online booking and transparent pricing. Dumpster was dropped off and picked up on the days scheduled.

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  • 5 / 5 1
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    Professional, courteous, punctual, great price!

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  • 5 / 5 1
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    Awesome. Priced right. On time. Professional.

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  • 5 / 5 1
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    Dumpster was delivered ahead of time to the exact location we needed. It was picked up as promised. Excellent service.

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  • 5 / 5 1
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    I didn't use the site. I called customer service and the staff were very helpful processing my request. The drivers were also attentive and communicated with me to ask for instructions and to give me updates about delivery and pick up times. No surprise charges and the service was very convenient.

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  • 5 / 5 1
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    As good an experience as you could ever hope for

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  • 5 / 5 1
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    Excellent service.

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  • 5 / 5 1
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    👍👍👍👍👍

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  • 5 / 5 1
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    Super service. On time and professional

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  • 5 / 5 1
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    Very good people to work with

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  • 5 / 5 1
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    Great service! Extremly helpful and polite delivery/pickup driver - Thanks!

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  • 5 / 5 1
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    Very impressed

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  • 5 / 5 1
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    i asked for delivery on a holiday - they let me know quickly they weren't open, scheduled and delivered early the next morning. Picked it up the day i requested. easy to do everything online. couldn't have done better....

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  • 1 / 5 1
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    I used four dumpsters from Rolloff. During this process, I had an issue and requested to speak with the supervisor/owner. I was told by the lady who had been handling my orders that I could not speak to her supervisor/owner. I then requested the supervisor/owners name. The person assisting me said she could not give out the name. I said "you are kidding me right?" She said no and never gave me a name or connected me to the person, their email or phone number. Very poor customer relations!

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  • 2 / 5 1
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    Told me they would work with me on getting the dumpsters moved as I needed them sence the job was so fast pass and cramped. When I called to get the picked up they told me I had to be put on the list for 1st thing the next day. Almost 1:00pm they picked it up. I ended up having to get a dump truck to come out and set. Still cheaper than the dumpsters.

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  • 4 / 5 1
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    Rolloffdumpster was excellent the only thing that I think they need to change is that they need to let you put TVs and refrigerator into the dumpster

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  • 5 / 5 1
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    Good service

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  • 4 / 5 1
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    Gentleman that delivered was very cordial and knowledgeable. If all are like him you have a great service. He needs a raise.

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  • 5 / 5 1
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    The service was super easy to use and the local waste company was easy to deal with and professional! Will be coming back again!

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  • 5 / 5 1
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    Outstanding customer service. Delivery was early. Pickup was on-time and every aspect of the transaction was explained to me in detail. All of my questions were answered promptly and professionally. Very positive experience.

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  • 5 / 5 1
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    Easy and priced appropriately

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  • 5 / 5 1
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    No words

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  • 5 / 5 1
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    on time. Very good.

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  • 5 / 5 1
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    Roll-Off Dumpster Direct was easy to work with scheduling and communicating online. Will be using them again next month!

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  • 5 / 5 1
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    Site was easy to navigate. Staff were helpful. Delivery of the dumpster occurred as promised. Excellent service.

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  • 5 / 5 1
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    Delivery and pickup as promised. No hidden costs.

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  • 5 / 5 1
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    Easy online scheduling. Pick up and drop off were both right on time and they took care of my driveway by putting down lumber before dropping the dumpster!

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  • 5 / 5 1
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    I HAVE BEEN USING THIS SITE FOR ABOUT 4 YEARS , AS A CONTRACTOR , I COULDNT BE HAPPIER. HIGHLY RECOMMEND .

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  • 5 / 5 1
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    Best price and a longer rental duration then any else that would actually call me back. I will definitely use them again.

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  • 5 / 5 1
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    Best deal around for trash removal

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  • 4 / 5 1
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    Everything went as planned except the scheduled pick-up was delayed.The pick-up was rectified but not not on time or this would have been an excellent experience. Thanks

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  • 5 / 5 1
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    Ordering the dumpster was quick and easy. Customer support was great. Will definitely use them again.

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  • 5 / 5 1
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    The dumpster was delivered and picked up on schedule, it was perfect for what we were using it for and I would recommend the company in the future.

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  • 5 / 5 1
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    On time for drop off and pick up just no problems will use this company again..thank you all.

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  • 5 / 5 1
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    Very good service both the people and the service both equipment and promised delivery. Thanks, Lee

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  • 5 / 5 1
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    Great service and timely drop off and pick up.

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  • 5 / 5 1
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    Everything went well.

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  • 5 / 5 1
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    organized, timely and good confirmations

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  • 5 / 5 1
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    They deliver exactly what we expect of them, from delivery to customer service.

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  • 4 / 5 1
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    The service was great. The only thing you need to remember is they don't deliver the day you order but the next day.

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  • 4 / 5 1
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    Dumpster not free of debris upon delivery

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  • 5 / 5 1
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    It couldn’t be easier to set up delivery and pick up! They placed the dumpster exactly where I described and exactly when they promised.

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  • 5 / 5 1
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    I will certainly use again if needed. Thank you very much.

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  • 5 / 5 1
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    Excellent customer service.

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  • 5 / 5 1
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    Extremely helpful staff! They have great communication as well! Would recommend them

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  • 5 / 5 1
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    They delivered and pick up as scheduled. I would use again.

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  • 5 / 5 1
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    The service was excellent and any questions I had were answered as I had expected.

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  • 5 / 5 1
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    Delivered and picked up on time near and clean fair price I recommend them highly

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  • 5 / 5 1
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    the entire experience was excellent from start to finish

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  • 5 / 5 1
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    all was great

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  • 5 / 5 1
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    Best service!!

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  • 5 / 5 1
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    excellent always

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  • 3 / 5 1
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    The service was pretty quick in that the dumpster was made available about three days after the initial request placed. I then ordered a second, larger dumpster, and that too was delivered in a reasonable time. When the first dumpster was full, I requested it be removed. For some reason there was a delay in removing the first dumpster. This made it difficult to access the second dumpster that was ordered as it was placed next to the first. I used a tractor with a grabber tool so having access to both sides was important. I was charged an extra fee for the first dumpster for being "overweight." Two things: with the majority of the trash being wood from a shed that was demolished, I find it hard to believe it was overweight. It was not overfilled. How is one to know this? The second thing is that we had a downpour of rain a couple of days while it sat at the house beyond a reasonable period after it was requested to be picked up that probably resulted in rain water adding to the weight. My fault? I do not believe so since the request was placed at least seven days prior to the rain fall. I live an hour away from the site and to drive a total of 2 hours just to place a tarp over a dumpster that was supposed to be picked up immediately was not something I feel should have been necessary. So, they're pretty quick to get the dumpster out there, but beware about them being slow to pick it up. Knowing this, you might want to cover it up in case you have rain in the forecast upon to 14 days after that request is placed.

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  • 5 / 5 1
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    Good service

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  • 5 / 5 1
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    We will always rent our dumpsters from RollOff Dumpster Direct. We have never had any promblem. We always have prompt and courteous service. The price is the best we found when we were first looking si that also keeps us going to RollOff...

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  • 3 / 5 1
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    Had a hard time scheduling pickup

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  • 5 / 5 1
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    Dumpster was received on tbe day promised and picked up when I asked. Customer service answered all my questions. Would use this company again. Prices were very fair.

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  • 5 / 5 1
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    It was delivered on time and where I asked it to to be put good communication great service

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  • 5 / 5 1
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    Delivered and picked up on time!

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  • 5 / 5 1
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    Great service!

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  • 4 / 5 1
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    They are a great company. We had 1 issue with getting the dumpster there. Seemed like all the dumpsters were out at other locations. But all and all....they are a great company

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  • 5 / 5 1
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    second time using you guys this year ,As in the first time very happy with the service. You are our go to for dumpster from now on. It was easy to order and pick up. customer service is great.

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  • 5 / 5 1
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    Delivered when promised and picked up when expected. All good.

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  • 5 / 5 1
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    The dumpster was dropped off earlier than promised and picked up exactly on the day I requested. Super easy!

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  • 5 / 5 1
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    Easy scheduling and great customer service. Quick turnaround and on-time delivery. Highly recommend!

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  • 5 / 5 1
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    The dumpsters were delivered as promised and the drop off instructions were followed to the letter. A very easy and painless process. If you need a dumpster I highly recommend roll-off dumpster.

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  • 5 / 5 1
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    Love this on line service and the company. Very fair, prompt, on time, no issues. Highly recommended for home owners doing projects. I use them at my house for clean outs, at my rentals for remodels fantastic.

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  • 5 / 5 1
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    Had to do this long distance. Orders went like clockwork.

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  • 5 / 5 1
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    Great service. A1..would use again

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  • 5 / 5 1
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    Super easy to deal with. Customer service was fantastic. Delivery was a breeze and so was removal. If you're in the market for a roll off, look no further. I will be using them again in the future.

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  • 5 / 5 1
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    Great people , on time and very courteous and helpful. Will use them again!!!!!

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  • 5 / 5 1
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    They were extremely helpful. They had good pricing and great communication. Loved their customer service.

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  • 5 / 5 1
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    Delivery was kind of difficult because there were cars parked near the entrance way. But the driver was very good the dumpster was place without incident. Service is exceptional and on time for pick up and delivery. We will definitely use them again.

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  • 5 / 5 1
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    They came put it right where we wanted it. No issues. The driver was very professional and very nice to talk to. I would recommend this company if you need a dumpster....

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