Customer reviews for rolloffdumpsterdirect.com

4.7 / 5

Calculated from 24 reviews obtained over the last 12 months

735 reviews since 24/01/2018

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Rolloff Dumpster Direct is highly recommended for their excellent customer service and friendly, knowledgeable staff, consistently providing timely and prompt service.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

Rolloff Dumpster Direct is highly recommended for their excellent customer service and friendly, knowledgeable staff, consistently providing timely and prompt service.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    No one was home when the dumpster was being delivered, and the driver called upon his arrival to confirm where to place the dumpster and placed it perfectly.

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  • 5 / 5
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    I had an excellent experience on two seperate occassions. Delivery and pick up went smoothly and customer service was great all around. I would highly recommend!

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  • 5 / 5
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    Always kind and quick to return emails and to change my order if I needed. Highly recommend this company!

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  • 5 / 5
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    Delivery/pick up was on time and prompt.

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  • 3 / 5
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    They were ok. Poor communication - will charge you to correct their drop-off mistakes and do not contact the onsite person listed, even when specifically instructed to do so.

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  • 5 / 5
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    GREAT SERVICE WITH VERY QUICK RESPONSE, MULTIPLE TIMES USING THIS COMPANY WITH SAME PROFESSIONAL SERVICE.

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  • 5 / 5
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    NO PROBLEMS AT ALL WITH DROPOFF AND PICKUP.....

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  • 5 / 5
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    Very Timely, No Hidden Fees, Service was Perfect !!

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  • 5 / 5
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    We have used Roll Off Dumpster Direct many times over the past few years. They have been a great and dependable company to work with. They are transparent, helpful with any changes that need to be made, and you can do a lot of things on their website. A wonderful company to work with!

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  • 5 / 5
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    They were very thorough and made my experience easy

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  • 5 / 5
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    The driver dropped off the dumpster without any problems. She was professional and courteous. Driver who picked it up was in and out in a very short time. He was also professional and courteous. I was very pleased with my experience. Thank you.

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  • 5 / 5
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    Love these guys! Always courteous and helpful, pleasure to work with!!

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  • 5 / 5
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    The team at rolloffdumpsterdirect.com was friendly and easy to deal with. Their price was the most competitive of the many firms I tried. Drop-off and pick-up were on time and handled efficiently by Waste Management. As far as I can tell many of these dumpster companies just have a commercial account with Waste Management and act as a middleman since Waste Management have such crazy retail pricing.

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  • 5 / 5
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    I have used rolloffdumpsterdirect.com multiple times over the past two years. I have always had an easy and good experience with them. Even if I have to change my pick up date lots of times, they are very good to accommodate me. I use them anytime I need to rent a dumpster!

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  • 3 / 5
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    When you are good, you are great! When you aren't you're terrible. It's always a gamble but I will say your staff that deliver the containers are polite, professional and kind people. It's the scheduling that always mucks things up.

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  • 5 / 5
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    Great to work with over other area "competitors". It has been a night and day difference. Very happy with their services.

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  • 5 / 5
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    Very helpful nice people

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  • 5 / 5
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    RODD is ALWAYS our go to for our playground business! The staff and scheduling is the best! Makes our job so much easier to complete projects with their timely and helpful service.

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  • 5 / 5
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    On time delivery and pickup. Great customer service and easy order process

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  • 5 / 5
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    The dumpster was delivered with ease and the pickup was also as good.

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  • 5 / 5
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    Roll Off Dumpster has made is easy for us on our recent job sites and will continue to use them as much as we can.

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  • 5 / 5
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    They provided excellent communication and timely service. The price was very fair for a 20 yard dumpster. I would recommend!

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  • 5 / 5
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    Very friendly, knowledgeable, flexible and fairly reasonable price.

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  • 5 / 5
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    Great company will use them again

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  • 5 / 5
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    Great communication, fair pricing, quick service

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  • 5 / 5
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    Fantastic customer service!

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  • 5 / 5
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    Prompt delivery and pick up. Very nice customer service

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  • 4 / 5
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    The Delivery was on time and the driver was courteous and professional!

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  • 5 / 5
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    A

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  • 4 / 5
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    competitive pricing, quick to deliver and pick up.

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  • 5 / 5
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    They delivered the dumpster exactly where needed and on time. The pick up was just as easy. They were courteous and professional from start to finish. The prices were very reasonable as well, overall I couldn't have been more satisfied. Would definitely use them again.

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  • 5 / 5
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    Great prices. Long rental times. Prompt pickup and drop off.

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  • 5 / 5
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    Best company to use by far

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  • 5 / 5
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    Always deliver when expected and have been good about placing the dumpster where needed.

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  • 5 / 5
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    Our dumpster was dropped off on schedule and placed correctly. We needed to extend for 1 week, which was super easy. Pickup was rescheduled and was done on time. We were happy with the overall experience and interactions.

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  • 5 / 5
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    They have great service!

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  • 5 / 5
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    Always easy to work with. Deliveries and pickups are always on time and on the day stated.

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  • 5 / 5
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    I was pleased with the service I received with Rolloffdumpster. The customer service was very good. Service in general, was very good. I will use them again and would recommend them to future clients.

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  • 3 / 5
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    I ordered a dumpster swap for my site but the driver picked up the GC's dumsper instead of mine and they didn't look anything alike. I gave strict instructions that mine was on the south side of the building. It was worked out but I had to babysit this and really this part of my job should be easy.

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  • 5 / 5
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    My only complaint would be that the dumpster had rot on the bottom and I had to put a layer of debris across the bottom so it would not fall through.

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  • 5 / 5
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    Everything was straight forward, cost, dates, and times were articulated in advance. Very simple and easy.

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  • 5 / 5
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    Great company. Excellent customer service.

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  • 5 / 5
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    Great customer service and communication. Seamless process from start to finish. You can trust this company. I would recommend to anyone that needs a dumpster.

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  • 5 / 5
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    Always Great Service!

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  • 5 / 5
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    We LOVE using Rolloff Dumpster Direct!!! The staff is always friendly and very helpful. We have been using them for our business needs for years! Thank you for making our scheduling needs easy.

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  • 5 / 5
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    Driver was extremely courteous and knowledgeable.

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  • 4 / 5
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    Professional service & happy with the service provided .

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  • 5 / 5
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    Delivery was on time and Pick-up as well, Price range is good and the driver was able to place the dumpster on the location directed by me. I will use you again. Thank you

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  • 5 / 5
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    It was easy to order over the web. It was delivered on the day as promised. Both drivers were friendly. When I called for pick up the order was handled in a very friendly manner. I would recommend their service to others.

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  • 5 / 5
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    I would definitely use Roll Off Dumpster again. They have a great business model and execute what they do to the letter. I found the price reasonable. They would get me a dumpster within 24 hours!

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  • 5 / 5
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    Excellence work and professionalism; keep up the good work and God bless.

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  • 5 / 5
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    Great service! Allowed us to be flexible and extend our dates.

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  • 5 / 5
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    Always on time and excellent customer service!

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  • 2 / 5
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    Dumpsters would take several days to come and be emptied and poor communication between the contracting dumpster company about what dumpster to take and return.

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  • 5 / 5
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    Customer service is great. Always quick to respond to emails. Very accommodating to requests.

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  • 5 / 5
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    I had no issues with this company. Would order Again when needed

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  • 5 / 5
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    Had no problems in dealing with this company

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  • 5 / 5
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    Best value for the buck.

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  • 4 / 5
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    Large dumpster, convenient to use. More expensive than I expected.

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  • 5 / 5
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    ordered three 30 yard dumpsters this year for house clean out..all delivered promptly on time and removed at requested time ,placed properly as requested,and the being able to keep them for 21 days is a big help ..will be ordering the fourth and final one soon with confidence .

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  • 3 / 5
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    Everything about your company has been great. I completely understand not taking responsibility for damaging someones driveway and there being a waiver. That being said. You should still put your dumpsters on blocks or plywood to avoid damaging. I rather pay more for a dumpster with a company that takes a little respect in someones property.

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  • 5 / 5
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    Excellent customer service!!

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  • 5 / 5
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    I live in a town where bulk pick up is a big process that involves contacting the township and only happens once per month. 'm just a home owner who has been filling my attic and basement with "stuff" for a little over a decade. Realizing I was following a hording pattern of those in my family I rented a dumpster in March of 2022 as a birthday gift to myself. I was able to get rid of some old furniture and do a serious clean out. It made me feel so good about my home that I couldn't wait to do it again. This is my second rental in 2022. In August I did it again. I rented a smaller dumpster because I didn't have furniture to remove but we decided to some projects around the house. As before Roll Off dumpster had excellent communication. The delivery was seamless. I had the dumpster for 3 weeks and decided to keep it another 2 weeks because our projects ran long. The team was excellent and reached out to assure I really wanted to keep it and the billing was acceptable. I cannot say enough good things about this service or my experience. I was honestly sad when it was over and the dumpster left the driveway. I believe I will make this a part of my regular house maintenance to avoid gathering an attic and basement full of "stuff" ever again! Roll Off Dumpster has a life long customer!

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  • 5 / 5
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    Process works fine. Friendly driver. Easy transaction.

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  • 1 / 5
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    I took a night off to clear the items out of my home because I work nights 6:30pm to 6:10 am. So I stayed up after work wondering why I haven't gotten my dumpster. I called and they said it was going to be delayed but no one called me. They emailed me. WOW!!!!I was SUPER PISSED!!!! Then I called 2 days ahead to let them know they can pick up the dumpster as scheduled. The guy I spoke with told me he would notate the account. Again I get off at 6:10 am so I was sleep when the dumpster was to be picked up. When I got up at 4pm and seen the dumpster still in my driveway I was SUPER F**KING PISSED!!!! So l called and they told me I had to email them. And I flipped out because all of this is just an SCAM to get more money out of the customers because I shouldn't have to email a company to pick up your dumpster. And that's beside the point no one told me that. Why should it matter how I contact you to pick up the dumpster. Now I was told I WAS NOT gone be charged the extra $100 due to them not picking it up. BUT GUESS WHAT THEY CHARGED ME ANYWAY!!!!! THE SERVICE WAS GARBAGE AND I WILL NEVER USE THEM AGAIN.

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  • 5 / 5
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    Ordering was easy, getting questions answered was fast, and when we asked for an extension they were very flexible.

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  • 5 / 5
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    We have used Roll-off Dumpster Direct twice this year. Once when we redid our new house in South Carolina and once in NJ when selling our house. They were extremely easy to work with, delivered and picked up on time, and overall made the entire process very easy. I would recommend them for any of your dumpster needs.

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  • 5 / 5
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    Super fast response time. Great company.

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  • 5 / 5
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    My experience was exceptional! They offered the longest amount of time than any other roll off Dumpster allowing me to work with my time. The cost was VERY reasonable and they were quick with getting it to me. During the drop and pick up there was no damage, it was like it wasn't even in my driveway. Will definitely be ordering again in the future.

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  • 5 / 5
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    Dumpster was delivered and removed when promised. I would use them again!

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  • 5 / 5
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    Great service and easy to work with.

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  • 5 / 5
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    Very polite & intelligent delivery fella. My worker failed in providing consistent work… failing to clean up the mess he made on my property. Your company was awesome!

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  • 5 / 5
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    Was very accommodating and efficient with delivery and pick-up.

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  • 5 / 5
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    Timely, helpful, courteous, and professional :) Thank you

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  • 5 / 5
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    Placing the order for my roll off was very simple . Delivery was timely. Pick up was the same . I am very happy with the service. Excellent. Thank you.

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  • 5 / 5
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    I felt their prices were fair considering the times, and they were professional and delivered as promised. We actually got a larger dumpster at no additional fee because they didn't have the size we had originally asked for. They value their customers.

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  • 1 / 5
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    Worst ever.

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  • 4 / 5
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    Friendly delivery guy and prompt response. Good communication via email.

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  • 5 / 5
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    They deliver & pick-up as promised. They put the dumpster just where I wanted it

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  • 5 / 5
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    Professional. Timely. Reasonably priced

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  • 5 / 5
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    Was very reliable and easy. Would use again

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  • 5 / 5
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    The dumpster was delivered and picked up as scheduled. The price was affordable, fair, and exactly what they stated upfront that it would be. It was very easy to schedule delivery and pick up of the dumpster. The customer service was excellent. I will definately recommend this company to others.

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  • 4 / 5
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    All as expected. No surprises.

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  • 5 / 5
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    Excellent service, my location was difficult to find and they had no problem. Easy to work with and always on time!

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  • 5 / 5
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    Very professional, reasonable pricing, and dumpster delivered at the time promised

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  • 2 / 5
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    This company does not offer veterans or military discounts prices are very high in comparison to what they were other than that it was a decent service

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  • 5 / 5
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    Awesome company, always on time. I’ve been ordering dumpsters for the past 4 years from them. Definitely recommend!!!

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  • 5 / 5
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    Very reliable and pricing is great.

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  • 5 / 5
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    I was doing a renovation on a family member's home which is out of the area I normally work. I used RollOffDumpsterDirect.com and not only were they cheaper than my "favored customer" deal with a dumpster company at home, but the pick up and delivery were as promised and timely. You cannot want more than good pricing and fast service.

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  • 5 / 5
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    Delivered and placed dumpster exactly as I requested.

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  • 5 / 5
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    Best service in town.

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  • 5 / 5
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    Very good, great service. Delivered on time. I would recommend.

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  • 5 / 5
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    The dumpster showed up on time and the driver took the time to put it where I wanted it , When I called to have the dumpster removed again they came on time and left with out making a mess and digging up the grass . Great job !

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  • 5 / 5
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    Great service! Would use again

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  • 5 / 5
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    Great service! If there was an impediment preventing delivery, I would get a call informing me of the new date and time. Dumpster was delivered and picked up on time.

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  • 5 / 5
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    Everything was as expected. On time drop off and pick up. Excellent prices. Great customer service. Highly recommend.

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  • 5 / 5
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    The dumpster is the dumpster, you can remove trash through any number of companies. Its easy to find horrible companies or those who are so backlogged there is no point in getting on the schedule. What makes me a repeat customer with Roll-Off is the customer service. Communication is top notch. One person in particular is always attentive and responds within minutes of any email. I look forward to working with her because I know I will get everything I need. When you run a business mostly via email, communication is not only nice but it is a absolute must. I have three orders already and will continue to use Roll-Off in the future.

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  • 5 / 5
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    Rolloff Dumpster Direct is always amazing! Service, staff and quality are impeccable!

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  • 5 / 5
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    Very professional, accommodating, and the drivers were friendly and respectful. I was very pleased and satisfied with the service.

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  • 5 / 5
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    They delivered a clean dumpster in good repair and communicated clearly with us before delivery and to arrange pickup. Experienced driver maneuvered through narrow vehicle gate to drop it exactly where we wanted it. All around excellent service for a good price.

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