Customer reviews
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Love the products, the craftsmanship and the customer service.
Review of , following an experience of by ALYSSON B. *
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Pieces are beautiful and exactly what we were looking for! Very excited to use them at our next celebration.
Review of , following an experience of by ANGIE S. *
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I just received my (back ordered) Basalt plates. They are beautiful and very sturdy. I’m hoping to order some additional 8 1/2” salad bowls next!
Review of , following an experience of by CARMELO M. *
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Need to put tea cups on the site. You need to list retired pieces.
Review of , following an experience of by MURRAY B. *
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Received order very promptly! Did not receive a confirmation email, which made me uncertain if the order went through.
Review of , following an experience of by GUIDO H. *
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Easy website to use and very good customer service.
Review of , following an experience of by ROSAMOND R. *
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Great place to shop. Many beautiful pieces to choose from. I love Revol.
Review of , following an experience of by BERYL M. *
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I had trouble resetting my password as I never received the password reset email. So I created another login and password with a different email address. When I placed the order I got a message the the paypal payment did not process. When I tried to look up the order I could not find it, but I somehow found it under the original email address. My paypal account was charged, but there was no order confirmation. In the end I did receive the items but it was very confusing. I love the products!
Review of , following an experience of by VINNIE S. *
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The website was easy to use.
Review of , following an experience of by SUSAN M. *
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The plates have excellent quality.
Review of , following an experience of by LEANNA L. *
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LOVE REVOL products. Only 4 stars as the website is a bit difficult for me to get questions answered.
Review of , following an experience of by NEIL T. *
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Great.
Review of , following an experience of by LOGAN B. *
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all good
Review of , following an experience of by TREY L. *
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Revol products are beautifully made. I love cruising their website, I always find fun and unique pieces.
Review of , following an experience of by EDYTH G. *
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One of the two items that I order - the bowl was cracked in pieces upon delivery - this has happened before - not much padding or packing material to cushion the bowl and cover from hitting against each other. I am waiting to hear back from Revol about a replacement.
Review of , following an experience of by OLIN L. *
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would love it if different sizes of glasses could be shown together for better comparison of size, especially for those of us metric system challenged.
Review of , following an experience of by ARELY O. *
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The quality of the REVOL products is excellent. I periodically add to my collection of plates and bowls. They take great care in wrapping and shipping my orders and I appreciate that.
Review of , following an experience of by GERHARD F. *
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Revol was great, but sadly my order arrived broken. Hopefully, Revol will resolve.
Review of , following an experience of by ALETHA L. *
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The quality and durability is great. Plus it’s not made in China.
Review of , following an experience of by CATALINA P. *
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Great products and excellent service. Revol is my favorite dinner and they have the best accessories. Thank you.
Review of , following an experience of by EDUARDO M. *
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The two platters were nice, but not as advertised on the web site. The small platter was advertised as having two shallow reliefs for cups. The platter I received had none. The large platter was advertised as resting on a wood base. I never received the wood base, only the stone platter.
Review of , following an experience of by EDDIE A. *
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I love food and a dish that respects and reflects that love and appreciation is exactly what I received!! Amazing
Review of , following an experience of by KASANDRA E. *
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I would rate Revol1768.com as excellent. They have the best service and also are very helpful when I have a question. I love all of their products and they are the best French Quality. Thank you Revol .
Review of , following an experience of by BREANA B. *
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Perfection to my eye. I've drunk morning coffee out of these mugs for 30+ years. Straight sides, thin walled, and beautiful to look at. Very architectural in style, which appeals to me. I wouldn't use anything else. Bought to replace one which my DW broke, new ones arrived carefully packed in timely manner.
Review of , following an experience of by ANTONIETTA S. *
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We recently broke the last of our Revol coffee cups that we purchased a long time ago and wanted to replace them. These porcelain cups are thicker, more ceramic like. We really liked the older, thinner porcelain cups. Why did Revol make them thicker?
Review of , following an experience of by BETTIE H. *
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Great products. Would like more in depth descriptions.
Review of , following an experience of by MATTEO M. *
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Great service and exceptional products. I love every piece of my Revol dinnerware and serving sets. Can't thank Revol enough.
Review of , following an experience of by KARLEE K. *
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Order was not fill in. Out of stock after the fact It is difficult to register email I would not come back revol
Review of , following an experience of by WANDA Y. *
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Beautiful product, item arrived quickly and packed very well to arrive intact.
Review of , following an experience of by ZENA O. *
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I ordered few items on ciber Monday and the discount didn’t apply at checkout. I still didn’t get my items by the way. I’m very disappointed, since I got so much from you guys. I’ll look else where next time I buy stuff for my house.
Review of , following an experience of by HECTOR B. *
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great items!
Review of , following an experience of by RAPHAEL G. *
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I ordered ten serving dishes and only four came. Now I am told they cannot fulfill my order and refunding my money. I DO NO WANT MY MONEY BACK -- I WANT THE DISHES I ORDERED.
Review of , following an experience of by ORIE S. *
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Great customer service and amazing products. Revol is a favorite of mine and it makes a beautiful table setting. Thank you.
Review of , following an experience of by CLARE D. *
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I absolutely love the products
Review of , following an experience of by ARNOLD F. *
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I needed to replace 8” dessert plates. The plates are a wonderful product. However, the availability is not every adequate. I have been trying to reach 12 pieces and only 4 are available at a time. It is now 6 months I’ve been working on this.
Review of , following an experience of by ROSELLA W. *
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The on-line ordering was easy and the plates arrivedpacked perfectly!
Review of , following an experience of by HARLEY A. *
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They communiicate effectively
Review of , following an experience of by BURLEY K. *
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Website is virtually unusable. Don’t take my word for it. Just try it yourself. These days there is an acceptable standard for retail and anybody can create a responsive, professional website. There is no excuse for this kind of miserable experience.
Review of , following an experience of by EDDIE R. *
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My favorite cereal, soup, rice, everything bowl in my kitchen. The diameter is a bit smaller than my hand stretched out. $20 each which is pricey- w a discount code I got them for $18-$19. They are sturdy and don’t break easily. I unfortunately do not have a light hand when I’m handling my dishes which I need to change. But these haven’t broken on me. They are also very beautiful!!!!! Simple, elegant, and minimal. The logo changed so I was afraid I had gotten the wrong company but I compared it to previous bought Revol bowls and I cannot tell any difference from the new to the old ones. Hope this is helping someone.
Review of , following an experience of by CHARLES S. *
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I went on the website to order a bowl. There was only one in stock. I inquired from the website. I was told to order the item I was trying to order -- I had to tell the person there is only one in stock. This to an extended period of time. If I could have ordered it somewhere else, I would have, but I waited. Finally there were four in stock, I ordered them and I have now received them. I love your products, I don't love your website or customer service.
Review of , following an experience of by ANNE B. *
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wonderful product
Review of , following an experience of by EDISON H. *
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Excellent basic white porcelain ware - classic, hard wearing and dishwasher safe. The French Classics range is my everyday staple. Delivered quickly and safely. Very happy with my Revol products!
Review of , following an experience of by BRANNON W. *
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Wonderful experience with my beautiful Revol Dishes and serving ware. I love all of it ,remarkable Porcelain and amazing.
Review of , following an experience of by ELISE M. *
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Was not notified when the item shipped; however, it did arrive in a reasonable time frame. The box was a little banged up, but the item was still fine.
Review of , following an experience of by JAKOB K. *
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I did not receive all of my order as discussed in my email to you previously. I understood that I would receive 7/8 ramekin pots, and the one remaining would be sent when the stock is replenished. I did not receive any of the ramekin pots and instead I received one of these file:///var/mobile/Library/SMS/Attachments/87/07/243226C3-E586-4B5B-AD66-6B3C0BC8DE57/IMG_0981.HEIC Please let me know when I will receive the 8 ramekin pots? Vivian
Review of , following an experience of by NETTIE D. *
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Answer by revol1768.comFlagDear Vivian Thank you for your email and reaching out to us. I have just checked in our system and we are planning to send you 8 ramekins next week as we are in the process of integrating a container with the products you were missing. I hope those products will bring you satisfaction. Do not hesitate to contact us using the email sales@revol-usa.com. Warm regards Alexandra
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High quality and stylish porcelain cups
Review of , following an experience of by SISTER B. *
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Great quality and fast delivery!!
Review of , following an experience of by MAEVE S. *
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Excellent service, fast shipping. Amazing packing and you have the best porcelain available in America. Thank you Revol for your wonderful Products.
Review of , following an experience of by CODY M. *
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Excellent quality, beautiful design. Product was safely packaged and arrived quickly.
Review of , following an experience of by JOSEPHINE T. *
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Revol is a perfect example of perfection. I love all of my Classic Revol Porcelain. Use it everyday and it still looks new. I wish everyone could enjoy this wonderful dinnerware and accessories Thank you Revol Made In France.
Review of , following an experience of by HORTENSE K. *
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The Equinox set of dishes has been a dream of mine for a while. They are beyond what I could’ve ever hoped for. It has made cooking and eating so much more enjoyable over the last week that we’ve had them. The packing was perfect and all 60 dishes arrived in mint condition. I can’t wait to order more in the future!
Review of , following an experience of by EASTON K. *
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Love your products… they are expensive though and when shipping to an address in the same city is really high makes me hesitant to purchase additional items…
Review of , following an experience of by RICK S. *
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Excellent products and customer service. Highly recommend.
Review of , following an experience of by BILLIE G. *
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The crushed cups are terrific!
Review of , following an experience of by SABINA B. *
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These are the go-to cooking dishes and of very high quality. I've been using them for years and am completely satisfied. And the company's shipping packaging is the best I've ever seen.
Review of , following an experience of by HIPOLITO C. *
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well packaged and speedy arrival
Review of , following an experience of by MYRA S. *
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Items arrived quickly, good experience.
Review of , following an experience of by KAYA T. *
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The online support team was excellent! They offered a solution that was even better than the original order.
Review of , following an experience of by HALEIGH K. *
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Fast delivery, everything arrived in good condition and well packed.
Review of , following an experience of by DARRION H. *
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The mustard pot has a modern design for a serving piece that echoes the past.
Review of , following an experience of by JOVANY L. *
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Love them! Delivery was also super fast and they were packed well.
Review of , following an experience of by LEE J. *
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Love the product. Dimensions not always clear
Review of , following an experience of by KESHAWN R. *
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I bought them just because I liked the shape and of course the material revol uses is so amazing. The larger size is more versatile for yogurt, smoothy snack, tea, coffee, whatever!
Review of , following an experience of by TERRANCE H. *
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Very user friendly website. No hassle purchasing. Will do business again.
Review of , following an experience of by YADIRA M. *
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I purchased 4 items and only receive three items. already send email to customer service.
Review of , following an experience of by WILBER F. *
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The order was packed extremely well and exceeded expectations. Better than the website photos!
Review of , following an experience of by KORBIN W. *
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Delivery was faster than expected and this time no missing items!!
Review of , following an experience of by ONA R. *
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Hi All , I worked for Sur La Table in Carlsbad , CA . The head chef told me about Revol . I respected his opinion very much . We stopped carrying Revol after awhile there . Very few Americans are familiar with the brand , which is not good becuase I know it ' s the best ! I will continue to build my collection now that I have a little extra money every month ! I live in Las Vegas and also work for the ***** **** **** ****** ******* . You guys should come the World Market Las Vegas . Its a building of the best housewares and wholesalers in the WORLD ! Revol would certainly fit right in . The only thing I yearn for is a pink collection . My kitchen is pink and black . I only see the pink crinkle cup on Etsy from time to time ... ***** ******* ******************** * ***
Review of , following an experience of by DREW F. *
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My plates came in perfect condition. Order processed quicker than I anticipated.
Review of , following an experience of by BURNICE M. *
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Wonderful customer service, quick shipping and the product is excellent.
Review of , following an experience of by PIPER C. *
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I recently ordered several Revol plates. The whole process was easy, fast and completely satisfactory. The delivery came in only a few days. The dishes were carefully wrapped and in perfect condition. I am very happy with this purchase.
Review of , following an experience of by AUGUSTINE B. *
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I am very satisfied with the items I have ordered recently, the company's shipping and packing of the items have been very good and their items are of course, excellent.
Review of , following an experience of by ROSAMOND H. *
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I love everything I have bought from Revol, mostly from the French Classics line. Most recently bought two salad bowls (the larger size) and they are perfect for a salad for two and any number of side dishes. They are beautiful and already much loved in my scullery!
Review of , following an experience of by ARNOLD F. *
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I have been using Revol dinnerware for years. It is durable and beautiful. I recently ordered the wrong item and the return service was efficient and personal.
Review of , following an experience of by ERWIN T. *
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Excellent products. Responsive customer support when breakage during shipping occurs. Website can be confusing. Products presented, whereas upon further selection the product is indicated as discontinued/unavailable (as opposed to sole-out). This is frustrating because some items would seem to be part of a core offering.
Review of , following an experience of by HERTA B. *
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Beautiful and unusual.
Review of , following an experience of by ALBA M. *
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I didn't have any issues. Several comments about delayed delivery time and poor communication made me hesitate but I didn't have any of those issues and delivery was prompt. Extremely well wrapped and protected for shipping.
Review of , following an experience of by CHELSEA K. *
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Great service. Merchandise was received in prompt manner and in perfect condition.
Review of , following an experience of by NATASHA M. *
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Everything is first rate! I just love the ceramic cookware from Revol. Good looking, tough and durable, I just ordered more!
Review of , following an experience of by SONNY F. *
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Beautiful soufflé cups. I would not hesitate to order from these folks again.
Review of , following an experience of by RASHEED M. *
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Great Great Stuff, my Third set.
Review of , following an experience of by RICK B. *
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This is my third purchase of Revol products. This last purchase were gift for a family member. She loved them!
Review of , following an experience of by RUBIE S. *
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Excellent service. Drunken Ribeye is always a treat.
Review of , following an experience of by FLAVIO K. *
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I adore revol products but the descriptions on the website are so inconsistent. Which products are oven safe? It's not always clear if you're buying, for example, a pekoe cup whether that can be used in the oven - the description doesn't say. And that Likid creamer pot you're thinking of buying? Is it the red internal glaze as it says in the description or is it the black internal glaze that's depicted in the only available image on the product page? Apparently won't find out until it arrives. On the plus side, the website's cookies work well enough that if you revisit it later the same items will still be in your cart. That's nice. But it should also be expected. Then there's the ridiculous return/exchange policy which isn't highlighted for customers until after they've made a purchase. I ordered several thousand US Dollars worth of revol products to outfit a newly built home. They all arrived wonderfully packed and in beautiful condition - except for the pekoe teapot, which had a chip on the spout. Fine, should be an easy return, right? I had saved the original packaging. BUT the original packaging was not enough. Apparently you also have to have the original shipping box. Well the shipping box it arrived in was 2ftx2ftx3ft due to the other items it was shipped with, so how am I supposed to send a 6" cubed teapot package back in that? Besides, the construction crew had already taken it away. So, here I am with this dumb chipped teapot and no options to return or exchange because the product pages don't warn you that you need not just the original packaging but the original shipping box. Ridiculous. Also the website doesn't allow you to look up, for example, all matte black dishware. Instead you have to click through every single collection one by one trying to mix and match when instead they could simply have a filter along the same lines as online clothing retailers do for size/type/material/finish/etc. It was frustrating enough that I wound up ordering place settings from cookplay instead, and just got a few specialized revol dishes instead of buying everything from revol. The website functions and doesn't hang when you click on things but I'm not impressed by its usability design from a customer standpoint. And beware that bizarre return policy - it should be highlighted in bold on every product page but is instead hidden away until it's too late.
Review of , following an experience of by VIRGIL N. *
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Easy to use website, great products with fast and responsive service! Gtreat company to do business with!
Review of , following an experience of by BEULAH M. *
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The site was easy to locate the products I was looking for and the items I ordered were promptly delivered and carefully packaged so nothing would break in transit. Only disappointment was that some items were out of stock.
Review of , following an experience of by HOPE C. *
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Classic, beautiful, and will provide me with a quality product in my kitchen for years to come.
Review of , following an experience of by KANE H. *
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Love these plates and bowls. It’s very convenient to warm a quick meal in the oven and use the same dish to eat your meal. After a wash in the dishwasher, they come out beautifully. Actually, I just ordered some more as gifts.
Review of , following an experience of by MADALYN M. *
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This site was recommended to me by someone who enjoys many its products. I found the site easy to get to what I was looking for, plus all kinds of other goodies. What I purchased arrived quickly, and extremely well packaged to ensure it wouldn’t be damaged during transport. I love the items I purchased, they are everything I had expected. I would definitely purchase again from this company.
Review of , following an experience of by KATHLEEN P. *
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I ordered 1 week ago and still did not receive any email or tracking number
Review of , following an experience of by LUDWIG P. *
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Excellent product as advertised!
Review of , following an experience of by CLIFFORD A. *
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Beautiful easy to clean I have both dinnerware and cookware. It is used every day.
Review of , following an experience of by DILLON K. *
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Everything went well, from ordering to delivery. Very pleased.
Review of , following an experience of by ERNESTINA B. *
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Best plates ever! Wish they had cappuccino cups again
Review of , following an experience of by SAMSON C. *
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Customer service kindly reached out to me to let me know when my order would be delivered (which was a little later than expected) and gave me the option to cancel my order if that didn't work for me. I kept the order and greatly appreciated the heads up, well in advance of the small delay. Their proactive customer service was personal and courteous
Review of , following an experience of by FOREST C. *
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My order was missing one charger plate and now I have to make calls to figure it out. Bad experience
Review of , following an experience of by JACKIE S. *
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Nice website. Fairly easy to navigate.
Review of , following an experience of by ANGELICA C. *
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Considering getting a refund. I placed an order at the beginning of the month and it still has not shipped
Review of , following an experience of by IMOGENE S. *
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Excellent Product, my wife was thrilled to receive it for a present! Package arrived quickly! Customer Service was very responsive to a question I had!
Review of , following an experience of by RENEE G. *
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Timely delivery of product and great follow-up on product damaged during delivery.
Review of , following an experience of by DIEGO K. *
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