Customer reviews
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The Beer Garden table we ordered looks great in our backyard. Perfect for sheltering in place.
Review of , following an experience of by WAVA K. *
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I looked all around to find this particular table. Everyone I talked to was knowledgeable and eager to help me.
Review of , following an experience of by ADAM W. *
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Despite the Corona virus and everything going on, everything arrived fine. They did a good job.
Review of , following an experience of by DOMENICO K. *
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Love my new furniture. Thank you!!
Review of , following an experience of by YESSENIA P. *
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A+++++. Highly recommended. One of few companies online giving great service.
Review of , following an experience of by HARMONY A. *
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Thanks for tracking down available inventory for me! I was in a jam last minute and RFP saved me!!
Review of , following an experience of by OFELIA F. *
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This was the only place I could find that would allow us to supply our own fabric without charging an arm and a leg.
Review of , following an experience of by JANESSA T. *
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incredibly helpful staff and everything delivered on time as promised.
Review of , following an experience of by ELTON D. *
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Very helpful and great to work with. My client was very happy.
Review of , following an experience of by ELDRIDGE H. *
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I have placed multiple orders with these guys. They do a good job and have fair prices. Where they excel at is there service. I would definitely recommend.
Review of , following an experience of by BARRETT F. *
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This is one of the most unreliable company's I have ever dealt with in 36 years of being in business . The customer service is terrible. I placed my order back in the beginning of December and it had to be prepared. Which we did and it was delivered with damage to some of the furniture. We called customer service right away to report the damage. To make a long story short were still waiting for the replacement product as of 2/24/20 we've been run around so much its totally unacceptable. I would never recommend this company to anyone.
Review of , following an experience of by PERCY G. *
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Answer by restaurantfurnitureplus.comFlagWe are frankly embarrassed by how long this has taken to get resolved and appreciate all of your patience throughout the process. I am glad that we were finally able to fulfill your order to your acceptance and I hope you will give us a second chance to prove that this order was not reflective of our usual practices. I hope to be able to visit your fishing lodge someday. It sounds awesome.
Answer by Percy GFlagI would like to give much credit and appreciation to Art Kessler owner of Furniture Plus for jumping in and addressing these problems with my order. Which have all been resolved and handled with utmost respect and professionalism. Second chances are definitely deserved for this company. Thank you Bob Ericksen.
Answer by restaurantfurnitureplus.comFlagThanks, we appreciate the update.
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Great service. Very helpful. Highly recommended.
Review of , following an experience of by CATHARINE B. *
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One of the chairs we ordered from them 4 years ago had a tear in the vinyl seat. They were able to look up our order and replace the seat for us rather than making us replace the entire chair. I'm glad they were able to find our order and save us from having to replace the whole thing.
Review of , following an experience of by ALVENA L. *
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Everything we ordered looks great when we finally got it. I gave them 4 stars because some of our stuff was out of stock for awhile but they did keep me informed until it came.
Review of , following an experience of by HARRISON H. *
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Highly recommend
Review of , following an experience of by BERTHA H. *
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Ordered booths for our restaurant. They had the options that I needed which is hard to find online and allowed us to customize to fit our needs from size to color. Customer service was helpful although couldn't get through to someone on the first try. They had to call me back. I would definitely use them again.
Review of , following an experience of by ROSETTA S. *
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They say they pride themselves on customer service and they deliver. This is our second order and are very pleased.
Review of , following an experience of by THALIA T. *
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At first I wasn’t sure about them because I was transferred to a receptionist who said a project manager would be in touch with me but then I was contacted by Geoff who walked us through the selection of some great tables and chairs. Their prices are fair and they have a great selection.
Review of , following an experience of by AMIYA R. *
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Completely satisfied with the quality for the price. Wouldn’t hesitate to buy furniture from them again.
Review of , following an experience of by HEIDI D. *
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We had a minor hiccup with one of 100 chairs arriving damaged in shipment, but RFP was quick to resolve it and get out a new replacement. Highly recommended, as they proved their worth in how they handled when something goes wrong.
Review of , following an experience of by DWIGHT J. *
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Bob was amazing!! Helped me with all my product research and procurement. Easy peasy!! Saved me a ton of legwork.
Review of , following an experience of by JOSEPH R. *
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A+++. Great experience from beginning to end.
Review of , following an experience of by ALISON S. *
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The tables and chairs we got look great.
Review of , following an experience of by KAROLANN M. *
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We purchased our bar stools last year and one of the foot glides has broken. I called the company and Laura Cain was wonderful sending a replacement right away. She also sent some spares if it would happen again. I fixed the stool good as new! Thanks Restaurant Furniture Plus!
Review of , following an experience of by CIARA W. *
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Everything arrive on time and looks great. They have quality products at a fair price. We shopped around and their prices were reasonable. We went with them because we really like the personal attention form Bob our project manager. He helped us find the perfect stuff when our first choice was out of stock.
Review of , following an experience of by HERTHA H. *
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The tables and chairs we bought look great in our contemporary decor. Bridget was awesome.
Review of , following an experience of by CELIA R. *
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I truly value a company that treats its customers right. When we received our chairs they were all scratched up. We called to complain and they were right on it. They placed a claim with the shipping company and got us replacements pretty quickly. All we had to do was supply pictures. This could have gone very badly.
Review of , following an experience of by HAZLE S. *
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we ordered some bases from them that were not supposed to wobble. They don't, what more can I say?
Review of , following an experience of by DEION P. *
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We have been ordering from them for a few years now. They always provide excellent service and a quality product. Bravo!
Review of , following an experience of by DAISY S. *
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I did receive damaged items and have not received replacements yet.
Review of , following an experience of by JOANNIE S. *
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Answer by restaurantfurnitureplus.comFlagThank you for submitting a review. We take your feedback very seriously. (This experience is dated 3/6/19, which is when we first spoke with you, your order was placed mid-December.) At the time of this review (1/29), there were two items you were waiting on. We were notified on 1/20 that your high-chairs were damaged in transit and one of your custom chairs had a crack in it. Both of those items were reordered right away at our cost. The high-chairs were delivered on 1/31. The custom seat replacement was delivered on 2/11. Unfortunately, this is the normal amount of time it would take to ship, or in the case of the custom item, make and ship these items. We apologize for the damaged product. On rare occasions, this can occur, but we always do our best to rectify it as soon as possible. If there is anything else we can do to service you further, please let us know.
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Very pleased with our experience and the tables and chairs look great in our new cafe. Our project manager was responsive, fun and very helpful.
Review of , following an experience of by ADRIEL N. *
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This site came in pretty handy just exactly what I needed. I'm a big lover of wood finishes I love the tables chairs and most other furniture I buy to have a touch of wood or purely wood. The good quality of the wood finishes has really highlighted the white paint on the wall. I'm so in love with you guys, you just give exactly what I want and fast. Thumb up guys.
Review of , following an experience of by LIBBIE T. *
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At first I couldn't find exactly what I needed but I called and talked to a salesperson who was able to get me some chairs from one of their suppliers that was not on their website. I was very pleased with the service I just wish they showed everything on their website, it would make it a lot simpler. I am still giving 5 stars because we love what we ended up with.
Review of , following an experience of by KAMREN W. *
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They are now my go to company for our restaurant furniture. We have ordered twice and are very pleased. I recommend.
Review of , following an experience of by JOVANI M. *
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Hard to get too excited about furniture, but everything was as I ordered it and it came on time. The delivery drive was rude but i won't hold that against them since it was a different company that delivered it.
Review of , following an experience of by ANNAMAE W. *
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quality furniture at a great price. They are also very knowledgeable.
Review of , following an experience of by DESTINY K. *
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I loved working with the team at RFP. They were very attentive to my needs. I felt like they had my back, throughout the entire process.
Review of , following an experience of by YAZMIN H. *
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We would definitely recommend this company. We were pleasantly surprised at the quality of the product, and would definitely order again.
Review of , following an experience of by BEULAH M. *
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Love your company. I only gave 4 stars because the original product we wanted was out of stock but your staff was great in finding us something else that we like. You have a great selection and terrific service.
Review of , following an experience of by IVORY B. *
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Answer by restaurantfurnitureplus.comFlagLaura, Thanks for the positive review. We apologize for your first choice being out of stock. We are so glad that we were able to find you something else that met your needs. We look forward to servicing you again.
Answer by Ivory BFlagWe actually have a new project we are working on. I will be calling you.
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This is my second time ordering. I wouldn't have come back if they sucked.
Review of , following an experience of by KACI K. *
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The company helped me track down what I needed, saving me time, which I appreciated. And, even helped we quickly resolve a damaged chair issue, when it arrived. Very good customer service and support.
Review of , following an experience of by CECELIA H. *
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I had a great experience from beginning to end. Loved my project manager Bob. And love the furniture when it arrived.
Review of , following an experience of by PINK W. *
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Smooth transaction. No issues. Highly recommended.
Review of , following an experience of by CARLEY D. *
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Restaurant Furniture Plus and its team are absolutely incredible. They are reliable, honest, good people. I have thoroughly enjoyed doing business with them.
Review of , following an experience of by EDWARDO H. *
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The staff at Restaurant Furniture Plus really helped me out. The chairs I wanted were out of stock and they found me 2 other in stock options and got them to me on a pretty tight timeline. Super helpful and super fun to talk to!
Review of , following an experience of by LESLY J. *
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Great service and terrific selection of furniture Highly recommend this company. Check out their website for yourself!
Review of , following an experience of by GIOVANNA R. *
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I called and spoke with Bridget about table bases for our new location. With her help, we ended up ordering ALL of our furniture through Restaurant Furniture Plus. Bridget was able to find tabletops, chairs and bar stools we liked and saved us a lot of money on freight. We highly recommend your services!
Review of , following an experience of by RHETT W. *
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I ordered 16 tolix barstools on their website and they were delivered within about a week. One of the stools arrived damaged (leg was bent). I called and spoke with Laura in customer service. She was very kind and she was able to have the replacement stool shipped out the very next day. We will be ordering additional tables and stools in the near future with them.
Review of , following an experience of by LAZARO N. *
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One of our chairs arrived damaged. The reason I gave them 4 stars despite this is because to their credit that were very on top of it and got me a replacement out right away. I would still recommend them for their selection and service.
Review of , following an experience of by BRANDT H. *
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First time buyer from them. Their service was excellent. The table bases we bought were perfect and they don't wobble. We are now going to use them for all of our locations.
Review of , following an experience of by MIREILLE C. *
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The barstools we originally wanted were out of stock but Bob was able to find us alternatives that we ended up liking way better. Thanks for all of your help. We will definitely order from you again.
Review of , following an experience of by FLOYD S. *
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Thanks a million, Bridget and Geoff, for getting or furniture to us in time for opening! You guys made it so easy to find complimentary chairs/barstools and our seating looks amazing!
Review of , following an experience of by AMBER M. *
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Beautiful tables and chairs. Thanks so much
Review of , following an experience of by TREVA K. *
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I received excellent assistance in figuring out what would be the best possible quality for my budget and timely delivery with absolutely no headaches or hiccups. I look forward to opening more locations and working with RestaurantFurniturePlus.com again to help make them look and function great.
Review of , following an experience of by REYNOLD S. *
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It took awhile for our stuff to come in stock but it was great once we got it. Very high quality.
Review of , following an experience of by AMELIA G. *
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I am so glad to be able to review them. we had a really tight budget and short time frame. They were able to call a bunch of their suppliers to find someone who had what we wanted in stock and get it shipped right away. I am giving them 4 stars because some of the chairs arrived damaged but they did take care of those for us and get us replacements.
Review of , following an experience of by KODY P. *
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We ordered some new chairs for our restaurant because the old ones were falling apart. They are much higher quality than what we had previously. I don't like that they came without the backs on them but I guess we would have had to pay a lot more in freight to have them shipped assembled. We will probably use them again when we replace our tables which will be pretty soon.
Review of , following an experience of by SIGURD H. *
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I am very satisfied with the work that they did.
Review of , following an experience of by JANA O. *
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We were rushing to get everything here for our restaurant opening. Some of the pieces were out of stock and had to be rushed to us but it got here on time.
Review of , following an experience of by PAUL W. *
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At first I was skeptical because the prices were great but I got everything I need and it is high quality and looks great.
Review of , following an experience of by OTILIA G. *
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The website has hundreds of items and makes it easy to find what you need. I would definitely buy from them again.
Review of , following an experience of by DUANE K. *
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They were awesome. Our furniture arrived on time for our restaurant opening and looks great.
Review of , following an experience of by CHARITY S. *
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Thanks guys. Bryan was terrific. Got us everything we needed and gave us choices within our budget. It all looks great.
Review of , following an experience of by LIBBIE J. *
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What I like about RFP is I can find everything I need in one place, across multiple manufacturers all aggregated on one invoice. Very easy to work with.
Review of , following an experience of by PERRY W. *
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Most online stores simply sell products with limited customer service. That is not the case with these guys. You can call and speak with them anytime, and they are experts on the products they sell. A+++
Review of , following an experience of by GARETT C. *
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They are really top notch. I enjoyed working with my project manager Bob. He did a lot of the research work for me, so I didn't have to. Everything went smoothly. Highly recommended.
Review of , following an experience of by TAUREAN D. *
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Product was great, exactly as we hoped and was delivered in a very timely manner!
Review of , following an experience of by KIEL W. *
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Quick ,fast service and excellent customer service
Review of , following an experience of by ELENA M. *
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I got all my stuff on time and it was in good condition. Service was great. They helped me pick out stuff and gave me plenty of options within my budget.
Review of , following an experience of by NEWTON W. *
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Restaurant Furniture Plus has been great to work with. Their team, and customer service are absolutely great, which makes the process seamless! The products we have received are very high quality and we are extremely happy with them. I highly recommend RFP!!!
Review of , following an experience of by KIANNA Y. *
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Bryan was super helpful in regards to curating a selection of custom table tops for a project that I was working on. He was super nice, and down-to-earth, and very responsive whenever I needed him. Overall I have throughly enjoyed working with Bryan on this project, and I will definitely refer him and Restaurant Furniture Plus to my co-workers and colleagues!
Review of , following an experience of by MORRIS K. *
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Great doing business with honesty and great prices! Bryan helps us out and highly recommended.
Review of , following an experience of by SANDY P. *
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Bridget is great!
Review of , following an experience of by ESTEFANIA M. *
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Bridget was our contact person and she is the reason we chose to go with your company. She kept in contact with us and responded to our needs and questions promptly. Our business is a new build from the floor up and she has been accommodating with plan changes etc,
Review of , following an experience of by LUISA S. *
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Great job
Review of , following an experience of by NATALIE B. *
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When I called to place my order, I got very quick service. They made everything very easy and gave me payment options I wasn't expecting. I got an email to notify me of my delivery which explained what was being shipped and what I needed to do to inspect the items as well as carrier and tracking number. The drive called to schedule delivery. Everything a customer can ask for, especially on expensive furniture.
Review of , following an experience of by HASSAN P. *
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Took awhile to get my order because they were out of stock but they kept me updated throughout the process.
Review of , following an experience of by BRENDEN B. *
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high quality furniture at a decent price. worked for me
Review of , following an experience of by PASQUALE G. *
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we had a very tight time frame and Bob was able to get us our tables and chairs out within a week. kudos to you
Review of , following an experience of by MINNIE S. *
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Bridget was fantastic. She found exactly what I was looking for, the prices were great, and she put up with my pickiness with grace at every turn (there were many turns). Definitely going back to her again!
Review of , following an experience of by GREYSON S. *
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I had A+ experience with RFP. Highly recommended.
Review of , following an experience of by ELISA O. *
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I couldn't find exactly what we needed and my project manager was able to help me custom design a chair to my exact specifications. It really was great service.
Review of , following an experience of by EARNESTINE A. *
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One of our chairs was damaged during shipment, and Bryan was able to quickly track down a replacement before our opening date. Thank you RFP for the great service!
Review of , following an experience of by POLLY U. *
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I love the RFPlus website, with all the various products from multiple manufacturers in one place. It made it easy to search by product, design style, material and price point. It helps they are all commercial grade, so I know they will hold up in my restaurant. Found exactly what I needed, very quickly.
Review of , following an experience of by SELMER P. *
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I really had a great experience. Bob was a terrific project manager and helped take work off my plate. I highly recommend Restaurant Furniture Plus.
Review of , following an experience of by ANDRES L. *
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We love our new tables.
Review of , following an experience of by ROOSEVELT K. *
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great customer service. Would definitely use them again
Review of , following an experience of by AMELY S. *
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Restaurant Furniture Plus helped us with furniture for our restaurant opening. Everything arrived on time and high quality. Great customer service.
Review of , following an experience of by CURT G. *
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I purchased bar stools for my son's apartment. They are fine quality and look great!
Review of , following an experience of by GAGE J. *
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We have used them several times and they always deliver a quality product with great customer service. i would definitely recommend them
Review of , following an experience of by CLINTON M. *
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Bought for a client. I am only giving 4 stars as I don't know how well the product worked but the purchasing portion of the transaction was fine and received in 3-4 days which is pretty standard.
Review of , following an experience of by AIYANA C. *
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Excellent service!
Review of , following an experience of by AYLA S. *
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Great product, great price
Review of , following an experience of by LAVINA S. *
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The chairs are wonderful and the service was excellent!
Review of , following an experience of by STEPHANIA D. *
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Excellent quality table and chairs with fast, inexpensive delivery to Alaska.
Review of , following an experience of by ELDRED C. *
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Great customer service and quick response times!!! Love working with Restaurant Furniture Plus.
Review of , following an experience of by IVAH P. *
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Bridget Lipke is very attentive and easy to work with.
Review of , following an experience of by GOLDA B. *
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Super Quality. Great Pricing. I was honestly surprised by the quality of the wood and workmanship on the restaurant tables i purchased. This was my first purchase from Restaurant Furniture Plus...I strongly recommend them to anyone seeking a quality product.
Review of , following an experience of by REID R. *
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The customer service at Restaurant Furniture Plus was outstanding. They did everything right.
Review of , following an experience of by JAQUAN G. *
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I would definitely recommend
Review of , following an experience of by SARAH R. *
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