Customer reviews for reedsferry.com

5 / 5

Calculated from 37 reviews obtained over the last 12 months

980 reviews since 13/04/2020

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Reeds Ferry Sheds receive high praise for exceptional quality, professional installation, and excellent customer service, making the overall experience seamless and enjoyable.

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Information reedsferry.com

  • Company

    Reeds Ferry Sheds

  • Description

    Reeds Ferry Sheds® builds and installs high quality storage sheds for homeowners throughout New England. If it says "Reeds Ferry", you got a good one.

  • Address

    3 Tracy Lane NH03051 Hudson

  • Website

    https://reedsferry.com

  • Category

    Home and garden

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icon sparkle Review Summary

Reeds Ferry Sheds receive high praise for exceptional quality, professional installation, and excellent customer service, making the overall experience seamless and enjoyable.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    Everything about this shed from ordering to delivery and installation was smooth and easy.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    High quality materials, work, and customer service. Nice folks.

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  • 5 / 5
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    Great customer service when placing the order and fantastic crew that came to the house to assemble the shed. Excellent communication all around by the Reeds Ferry staff.

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  • 5 / 5
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    From start to finish the process was very clear and the salesperson was excellent in helping clarify what I needed with the shed and sensibly corrected a couple of the options I had made. The team who installed the shed did a great job. I love the shed and there is a certain amount of neighbor envy!!

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  • 5 / 5
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    Outstanding service and product. Everyone that we encountered from sales service to installers were great. Structure is beautiful and solidly built. Highly recommend.

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  • 5 / 5
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    best quality materials i have seen in sheds congenial group of guys who installed it and great customer service.

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  • 5 / 5
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    I went to their site and was impressed with the wide selection to inspect. So many styles, options and combinations. It's exactly like buying a custom home! The salesman was very helpful, showing us where building and fabrication is done. We placed an order and got a discount for off season installation. We were provided with derailed information about site preparation. Once that was done, we sent pics and they approved the site. The delivery date was scheduled and truly impressive to watch. It's assembled quickly but perfectly. Ours took 5 hours. At completion, we inspected with them and signed off. They explained the impressive warranty as well. Highly recommended for a real investment that will add value to your hone.

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  • 5 / 5
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    Outstanding service, product and quality!

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  • 5 / 5
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    Great job, great shed. As advertised.

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  • 5 / 5
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    Everything from start to finish was perfect! No complaints I highly recommend.

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  • 5 / 5
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    Responsive. Meet the time well.

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  • 5 / 5
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    When I decided to replace my old metal, BBS shed, I did lots of research, I knew I wanted better quality than BBS and started looking at some of the Amish-type pre-builds that would ship from the center of the country. I finally found a fairly local place so I could go look. Well, the price was good and delivery and all, but I wasn't quite taken with the quality. I did have the person fill out my build order form, but did not sign the dotted line. I had heard about RFS (who hasn't if they have a TV in New England - LOL), but figured they would be way out of my cost range, or it was all hype. As a last minute decision on a Sunday, I made the 40 mile trip to take a look. I was so happy I did, the quality beat what I had previously looked at and the price was well within reason for that improved quality (not to mention the warranty is much longer). The Sales guy I talked to was very patient with me as I talked out my wants and needs (and flitted between all the demo sheds). He was happy to fudge around with some sizes and options to see what would stay within my budget. Okay, it took 4 months to get the shed, so that was a bummer. I did change the dimensions of it after I took another look at where it would be set up (went from 12x12 to 10x14) - but that was easy and painless. Day of build came and the crew arrived on time, got all organized and started doing their thing. They consulted me on exactly where on the pad I wanted the shed placed, then once the base was built, they checked again with me. I had several questions that they were happy to answer and all were pleasant to work with. The shed went up quickly (they drove away at noon) and they had me do a walk-around to ensure I was happy before they left. The only thing that disgruntles me is the height of the door handle (isn't that just LOL weird to complain about?). It is lower than any I've ever had the pleasure to use. But, that is just slightly annoying and something I will get used to. Extremely happy I took that chance drive out to RFS before committing at the other place!

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  • 5 / 5
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    Everything was A

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  • 5 / 5
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    Reeds Ferry lives up to its reputation. Everything about this company is great.

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  • 5 / 5
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    My experience with Reeds Ferry from beginning to end was outstanding! I would definitely recommend them to anyone!

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  • 5 / 5
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    The customer service was great and the guys who set up the shed were very professional. I love my new shed!

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  • 5 / 5
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    Excellent product & very professional workers!! Highly recommended!!

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  • 5 / 5
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    The shed was everything we expected, but the service was top notch too. They even swapped which side the second door was on when asked.

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  • 5 / 5
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    The process, delivery and installation of my shed met all my expectations. Factor additional money in the budget to get it prepared professionally.

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  • 5 / 5
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    We had a great experience with Reeds Ferry. From the initial placing of the order to the delivery was smooth and seamless. Team #4 (Eric, Brandon and Tommy) did a great job assembling the shed and it looks terrific. When they came on the original delivery date, it was pouring rain. I asked if they could reschedule as I did not want the shed to be constructed in the rain. The team and Reeds Ferry gave me no issues and immediately reschedule for the following week for me. I was pleasantly surprised with this service and the shed quality was terrific. I highly recommend them and would buy another shed with no hesitation

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  • 5 / 5
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    Great product, and service. Thanks to truck # 17 - Paul, James, and Tim for a job well done! 5 Stars!

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  • 5 / 5
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    The Reeds Ferry installation crew arrived at the scheduled time and completed the construction of our shed in approximately three hours. They were extremely organized and performed the work in a very professional manner. They answered our questions/concerns and left the site clean. We are very pleased with the work.

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  • 5 / 5
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    From visiting the show room and ordering our shed to the delivery Reed’s Ferry was top notch. These sheds are built to last. The customer service was amazing! Thank you for being on time, respectful and answering all of my questions. Your entire team rocks!

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  • 5 / 5
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    Review the web site, visited the showroom: the sales people were very nice. The delivery team showed up at 7:03a and were done by noon. Service came back to fix a small problem a couple weeks later. It was a long drive for a quick fix but I was glad that they stand by their work.

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  • 5 / 5
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    Great service, quality and communication

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  • 5 / 5
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    I was very pleased w/ Team 4 . Pleasant gentleman & I love my well built shed.😊

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  • 5 / 5
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    The entire process was so professional. From the removal or my old shed to the installation of the new, the entire process was great. Everyone I interacted with was personable and knowledgeable; and didn't mind answering any questions I had. As for my new shed I LOVE IT! The exterior is picture perfect and looks wonderful in my yard. All of my neighbors have commented on how great it looks. And the interior is super. It's so functional and being able to open the windows makes it even better. I would HIGHLY recommend a Reeds Ferry Shed to anyone.

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  • 5 / 5
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    Very satisfied with crew and the product they installed. All around a great team

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  • 5 / 5
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    Quick , easy and thorough.........

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  • 5 / 5
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    Arrived on time --worked very fast--did a great job--very happy with my shed.

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  • 5 / 5
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    Very high quality shed, built quickly in a half day and was able to use immediately. I would highly recommend and have received many compliments on it.

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  • 5 / 5
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    Everything happened on time and as the folks at Reeds Ferry predicted! Very satisfied

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  • 5 / 5
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    Very happy with the build quality and the sales help to id my needs to fit my riding mower and touring motorcycle. Also worked to fit within our budget and didnt push options that we didnt need. Installation team was great as well.

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  • 5 / 5
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    The90 hot day didn’t deter the 3 installers at all. They stayed on task and were more than professional.

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  • 5 / 5
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    First class experience the whole way through! From the time we spent at the showroom and met with a very helpful and pleasant service rep, to the courteous reps we spoke with on the phone with questions on our order, through the speedy and professional build team who did our install, it is evident that Reeds Ferry has the whole process down pat. We were especially impressed with the install team who showed up on time, did team stretching exercises to start the day off right and loved how everyone looked out for each other on a very hot install day. Thanks for showing that good, honest to goodness companies still exist. Thanks Reeds Ferry!

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  • 5 / 5
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    Researched every shed retailer in the area and ended up going with what should have been the obvious choice all along. The hype around Reeds Ferry is justified - every step from placing my order, discussing the process with staff, to final delivery/installation was seamless and positive. The shed looks absolutely great and I have no doubt it'll last for a long time.

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  • 5 / 5
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    Reeds Ferry Shed was excellent to work with, did the shed when that stated they would, and crew was great about clean up. Only issue I have is they use nails to put the plywood flooring in, I have from the moment they left noise from the plywood moving as I walk, drive over it.

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  • 5 / 5
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    The online shed builder was an excellent place to start. After narrowing in what I thought I wanted, I called to finalize my order with some extras that weren’t listed on the shed builder. The whole ordering process was seamless and the representative was extremely friendly. On delivery day, the crew was friendly, timely and professional. They walked me through everything on site and answered any questions I had regarding the installation, shed, warranty and future services. Overall, I had a great experience and would recommend Reeds Ferry to anyone looking for a shed or building that is well constructed and professionally installed.

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  • 4 / 5
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    I am very pleased with our new shed! The team was prompt, professional, and courteous. They had the shed completed in under two hours! Having paid over $5700 for a shed and waiting 6 months, however, I was disappointed in two areas. 1) With no sill molding on the floor at the entry, the exposed plywood stranding started to chip immediately. A $6 aluminum edge solved that problem. 2) While I did not upgrade the exterior vent grates (and should have) the default grates are... cheese in a can and have no place on a shed of otherwise great quality.

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  • 5 / 5
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    My shed was installed by Team #4, Eric, AJ & Erik and they did an excellent job. They made sure everything was done as I requested by asking me if I would like any changes, etc., and they happily obliged. They were friendly, professional and eager to please. I couldn't be happier with my experience with Reeds Ferry. I'm complete satisfied.

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  • 4 / 5
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    Interaction with staff of Reeds Ferry was excellent. Original install date was end of July and it got fast tracked to May. Some quality control of the build itself could be improved but nothing super big. I am someone who scrutinizes everything. Had a 14x18 Gambrel built on site.

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  • 5 / 5
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    They did a great job. Answered all our questions before we ordered including sending us samples. The set up was done when committed and it was our 2nd shed from Reeds (we still have the first one) and recommend them to anyone who asks!

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  • 5 / 5
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    Start to finish, the experience was great. From their website where I began to the showroom to the delivery and install, everything was top-notch and exactly as promised. I would have no hesitation in making a recommendation.

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  • 5 / 5
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    great product .. solid construction

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  • 5 / 5
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    Reeds Ferry staff arrived on time, bringing everything required to make the BIG shed! The staff pulled in the original quoted date as we had the site prepped and ready to go. Upon arrival, everything was systematically removed from the truck and placed where it would be installed. This cut down on time moving it twice. It was like a well oiled group. They each had a task and knew what to do. It was completed in just under 6 hours, they had lunch, which they had brought, they didn't want anything even cold water! They allowed a disabled uncle to watch who is 86 and fascinated by the process. I can't say enough about the professionalism. They picked up every scrap of wood that had been cut here, took all trash, and were out of here after explaining about the invoice, tag and how to register the shed. All in all I have showed it off to several relatives already, and more business is already coming your way. You should probably to a referral program but yet again, that how good businesses stay in business is with happy customers! Yes, I fully recommend Reeds Ferry sheds!

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  • 5 / 5
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    It was pouring rain the day they put up our shed and they still did a great job great team!!

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  • 5 / 5
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    The entire process from placing the initial order, the assistance of the office staff in putting specifications together, the professionalism of the crew on-site, was seamless. Job well done!! Shed looks terrific, and a great addition to our back yard!

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  • 5 / 5
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    Great Experience!

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  • 5 / 5
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    I had an excellent experience with Reed's Ferry. The design phase included contact with very helpful people. They assisted me with all my questions and helped with details that answered my needs . The install team was fabulous. They arrived on the dot, worked effectively while caring for the surrounding property. The shed itself was wonderfully made. It was a great value for a fair price. I would recommend Reed's Ferry to anyone requiring long lasting value and a shed designed specifically for their needs. Thank you to everyone at Reed's Ferry.

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  • 5 / 5
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    Near perfect from first phone call to installation.

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  • 5 / 5
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    From beginning to end Reeds Ferry was excellent

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  • 5 / 5
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    My shed is very well built & the quality of the materials is more than I expected. The installation was quick & efficient & no materials were left behind. It was delivered as quoted by very friendly workers ON TIME.

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  • 5 / 5
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    Fantastic shed, representatives, and process. Could not have been better.

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  • 5 / 5
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    The guys were here right out of the shoot. Unloaded and set it up all before noon. it looks awesome. The crew was very polite. I tell everyone where we got it. well worth the money. I highly recommend them

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  • 5 / 5
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    Although the website was helpful, I found the visit to Reeds Ferry Sheds and talking with Carl Carson, Assistant Sales Manager, the most helpful to choose among the diverse options. We had our site prepared a.s.a.p. so that when a cancellation in our area occurred, we were able to accelerate our installation by 6 weeks. This was most helpful. The quality of the shed and the installation crew are excellent!

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  • 5 / 5
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    Easy ordering, great selection, many options. Kept us up to date, came on time, set up a 10 X 14 shed in about 3/4 hrs exactly where we wanted it, very polite crew and cleaned up as well. Love the shed, great 30 yr warranty.. We also went to 3 different shed companies for product, variety , warranty and cost and decided on reeds ferry. Remember so nice u can put it in your front yard, lol!

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  • 5 / 5
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    Excellent service and quality!

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  • 5 / 5
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    I WAS AMAZED THAT IN FOUR HOURS MY SHED WAS COMPLETE. REEDS FERRY HAS A EXCELLENT CREW THAT WAS COURTIOUS IN THERE WORK PERFORMANCE. I COULDN'T BE MORE SATISFIED WITH THE WORKMANSHIP IN THE SHED.

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  • 5 / 5
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    From the sales/office to delivery/installation, Reeds lived up to it's reputation. Everything about our experience was top-notch.

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  • 5 / 5
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    Kudos to Reeds Ferry! It was a great experience from the ordering process to the actual delivery. The staff was so friendly and informative. They answered all my questions before the delivery. On the delivery date, they were here at the time they said. The team was so organized . They went to work, verified the location and built the shed. It's great. I love it. Thank you.

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  • 5 / 5
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    Great shed! The installer’s were great

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  • 5 / 5
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    Very good. Installed right on time. I was shown the shed after it was installed. Very happy to have my shed.

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  • 5 / 5
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    Well respected in the field…Top notch customer service…A company that stands behind their products 100%

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  • 5 / 5
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    The site was easy to use, very easy to choose size, layout and options. Ordering was quick and easy with no surprises and no upselling or pressure to order. The installtion crew early on the scheduled date and were courteous, informative and efficient. I was very happy with the overall experience and the finished product!

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  • 5 / 5
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    Excellent service, right on time, friendly staff and workers, did an awesome job and would highly recommend

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  • 5 / 5
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    From the initial site walkthroughs and planning stages through installation, I highly recommend Reeds Ferry. The knowledge and professionalism exceeded my already high expectations. The team was a pleasure to work with and the shed is perfect.

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  • 5 / 5
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    From start to finish the crew at Reeds Ferry did an outstanding job helping us plan the shed, making the delivery date and putting together a really nice shed!

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  • 5 / 5
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    Great team, great shed

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  • 5 / 5
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    Excellent company to work with. Highly recommend to purchase a shed from them. Quality of work and professionalism of employees is to be commended by all.Time line from ordering to receiving our shed was exactly as they said it would be to the day. So glad we ordered from this company. It is definitely a 5 star rating plus across the board!

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  • 5 / 5
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    I am very impressed with Reeds Ferry. When I visited the company's site the sales people were very helpful and professional. Everyone I have spoken with on the phone were knowledgable and spoke effectively. The men who arrived and installed my shed did a great job. One door latch was missing but Reeds Ferry sent someone the next day to fix the problem. Their sheds are expensive but you get what you pay for.

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  • 5 / 5
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    Reeds Ferry made the whole process very easy for me, from purchase to delivery. Big shout out to the crew that delivered my shed because of the frigid conditions that had to work in. I love my new shed and highly recommend Reeds Ferry if you want a top quality shed.

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  • 5 / 5
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    We are very happy with the entire process, from selection at the showroom to delivery and installation. The crew arrived on the date we had been scheduled just 5 minutes into the arrival window. The entire job to assemble our 14 x 22 shed was completed in exactly 6 hours. Amazing teamwork. Our new shed is exactly as we wanted.

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  • 5 / 5
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    We went to the show yard to select our shed. Representative was very helpful. Install crew was timely, and professional. They took the time to explain about the warranty. After installation, questions through email were answered very promptly. Would recommend Reed's Ferry to anyone.

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  • 5 / 5
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    The entire process from ordering to delivery and constructing the shed was excellent. The men that put the shed together were highly skilled and very personable. It was very cold the day they came and they worked non-stop. My husband and I could not have been more pleased!!

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  • 5 / 5
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    Good job

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  • 5 / 5
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    Quick

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  • 5 / 5
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    The sales staff made every step—selecting the style, siding, doors, windows, etc.—easy and fun. The construction of the shed went smoothly in only half a day. The workers were professional and very polite. The quality of the shed and workmanship is excellent. Reeds Ferry is the best!

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  • 5 / 5
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    Truly professional job from start to finish! Sales reps, RF construction crew & office staff are all A !!!...as is my 6x8 Historic Colonial cedar shake shed! Although my shed is small, I felt treated as a VIP. Kudos to all at Reeds Ferry Sheds!

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  • 5 / 5
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    The team at Reeds Ferry let me know when they would be out to deliver/setup my shed. They arrived on time and got straight to work. They checked in with me on a couple of set up questions they had to make sure it was done to my preferences. They were here for a few hours and it was done. As they were wrapping up they had guys cleaning and double checking their work.

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  • 5 / 5
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    Excellent they delivered the date they gave us the workers worked very hard as a team. I have already referred to friends. We are so happy with everything. Everything was done exactly how we wanted it.

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  • 5 / 5
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    I am very satisfied with my shed purchase from Reeds Ferry. I always knew they were the best and I'm only sorry I waited so long to buy from them. The crew was fantastic and they did a beautiful job assembling my shed. I would recommend them to anyone.

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  • 5 / 5
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    Long lead time to get the shed installed but worth the wait! Installers were on time, made sure the shed was exactly where I wanted it and it needed to be by code, and did a decent job cleaning up after themselves.

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  • 5 / 5
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    Beautiful, solid and ready to go! You could live in this shed it’s so nice!

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  • 5 / 5
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    It was a great experience from the minute we were greeted at the showroom both the removal and installation teams were excellent highly recommend Reeds Ferry Shed Bill Wakefield Ma

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  • 5 / 5
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    Great experience from start to finish. Very satisfied with product and service.

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  • 5 / 5
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    Easy to build the shed online and the staff was very accessible when I had questions. Best customer service!

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  • 5 / 5
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    delivered a great shed for a reasonable price

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  • 5 / 5
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    This was my second Reed's Ferry shed, the guys did a great job installing the shed despite my off-level shed base. If I ever feel the need for a 3rd shed I will only go to Reed's Ferry.

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  • 5 / 5
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    On time and on budget. Very permeable and professional

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  • 5 / 5
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    Great experience from start to finish and my wife and I could not be happier with the end result, which came out just as we designed it. If you are considering purchasing a shed, I highly recommend Reeds-Ferry.

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  • 5 / 5
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    I already submitted a review in late Sept.

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  • 5 / 5
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    Everything was really great. They put the shed up on the most awful day, downpour rain with really strong winds. I was not expecting them to show up because it was so awful. Not only did they show up but they apologized for the mud/wet around the shed. It came out beautifully and they did a great job cleaning up.

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  • 5 / 5
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    Love my sheds, excellent service

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  • 5 / 5
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    Great experience, great product. Crew was excellent.

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  • 5 / 5
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    Fast, professional and quality product and installation. Looking forward to having I product I can trust to last.

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  • 5 / 5
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    Service was great. Construction was fast. I do not really like the door handles/locks. I wish there were more like real doors.

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  • 5 / 5
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    From ordering to installation Reeds Ferry did a great job. We had one very minor damage during construction. After calling and bringing the matter to their attention they came promptly back to make the repair. I highly recommend them.

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  • 5 / 5
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    Professional, Accommodating and worth every penny.....

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  • 5 / 5
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    Everything was easy and topnotch.

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  • 5 / 5
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    Reeds was fantastic all the way through the process. Every time I called I was able to get someone on the phone who was helpful and knowledge. When my order finally arrived, the team was great about suggesting I relevel my area and have them install another time. They didn't charge for this, and it made a huge impact to the final installation. I found them very professional and would recommend them to anyone.

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