Customer reviews for prestashop.com

4.2 / 5

Calculated from 480 reviews obtained over the last 12 months

3329 reviews since 20/05/2021

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PrestaShop offers a smooth navigation experience, fast and secure payments, and a wide selection of modules. Many users find the software effective and easy to set up, with prompt support available. Overall, customers appreciate the platform's functionality and design.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information prestashop.com

  • Company

    PrestaShop

  • Description

    Create your online store with PrestaShop's free shopping cart software. Build an ecommerce website and start selling online with hundreds of powerful features.

  • Address

    12 rue d'Amsterdam 75009 Paris

  • Website

    https://www.prestashop.com

  • Category

    Computers and software

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icon sparkle Review Summary

PrestaShop offers a smooth navigation experience, fast and secure payments, and a wide selection of modules. Many users find the software effective and easy to set up, with prompt support available. Overall, customers appreciate the platform's functionality and design.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    все супер ! спасибо

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  • 1 / 5
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    Expensive

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  • 5 / 5
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    supérieur

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  • 5 / 5
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    Good CMS, easy to use

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  • 5 / 5
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    Very good !

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  • 5 / 5
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    Really good support)

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  • 3 / 5
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    reviews are not stored till now in prestashop marketplace.

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  • 1 / 5
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    Trop de pub et prix trop élevés

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  • 4 / 5
    Edit Flag

    Please use better filtering mechanism, hard to quickly review products, open in new tabs, review by category, please install Amazzing filter ;)

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  • 5 / 5
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    very satisfied on my order and the support requested, the team was nice and very helpful in a minimum of time :) I hope to use your products again !

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  • 5 / 5
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    Everything is ok!

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  • 5 / 5
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    highly recommanded to everyone, they help us in everything, support is amazing

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  • 3 / 5
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    Make the developers state if their modules are compatible with other themes! I paid 70 euros for nothing! Thanks PrestaShop! WooComerce is looking better and better

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  • 5 / 5
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    Excellent module, développeur à l'écoute et réactif. Je recommande à 1000%

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  • 5 / 5
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    Great theme, fast support!

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  • 1 / 5
    Edit Flag

    Es realmente una locura, y nunca lo he visto, que te cobren por restablecer la contraseña. Por motivos de seguridad es una mentira. Es por ello que no recomendaria prestashop, hasta ayer si lo haria, hoy no.

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  • 4 / 5
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    Takes a while to find the right addon but they are out there.

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  • 1 / 5
    Edit Flag

    I bought a template for more than 100 EUR who is suppose to be compatible with my version of PrestaShop but I can't use it. I'm trying to get help for more than 3 days, no one seem to be able to help me unless I buy a migration module for 140 EUR. I'm very disappointed

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  • 1 / 5
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    I tried to install the module on my test website on many servers, but it definitely doesn't work. And there is currently no support.

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  • 5 / 5
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  • 3 / 5
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    The module is a simple disaster in every sense, and the developer is not honest because he does not want to correct errors in the modules. Even though I sent him pictures as proof he still claims his module works? No need to waste time and money with this developer and his modules!

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  • 5 / 5
    Edit Flag

    excellent service

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  • 5 / 5
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    n/a

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  • 5 / 5
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    Great module. Very good contact with developer. Professional support. I strongly recommend !

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  • 5 / 5
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    Very easy to use and full of great addons

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  • 5 / 5
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    Easy to use

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  • 5 / 5
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    Best theme I ever purchased, the development and support is just beyond extraordinary. I will definitely recommend this to my other friends in e-commerce business.

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  • 5 / 5
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    very satisfied with what services and support,

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  • 1 / 5
    Edit Flag

    No support. Totaly useless Help center where you dont find any contact. You cant open dispute, you can do nothing.

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  • 5 / 5
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    Everything is OK. Thanks a lot

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  • 4 / 5
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    Browsing experience is OK but there is no protection to the buyers from sellers that do not offer accepted service quality. More information about the sellers would be nice. Also is too bad that you hide the bad comments and show only the good.

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  • 1 / 5
    Edit Flag

    No support - module is not working and developer is not responding...

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  • 5 / 5
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    All the necessary modules are easy to find. Modul pages has many important informations, which help to get choice.

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  • 5 / 5
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    Nice theme with fast response from support team.

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  • 5 / 5
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    Highly recommanded to everyone :)

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  • 5 / 5
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    Nice website and the template you chose is nice too. The programmer responsible for the model helped me a lot. thank you

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  • 1 / 5
    Edit Flag

    There are many design problems Please contact me to help me solve this problem Many of the features that were mentioned in the offer Incorrect and I did not find it after I installed the design

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  • 5 / 5
    Edit Flag

    recommanded to everyone

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  • 5 / 5
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    Amazing support from a friendly team who went out of their way over a weekend to help me out!

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  • 4 / 5
    Edit Flag

    Prestahop by itself it ok.By some developer of modules taking realy long time to ansver and trying fir problem its even if we buying one of expesive ones modules.

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  • 5 / 5
    Edit Flag

    Very good theme and support.

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  • 4 / 5
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    Module quality is mixed, I've bought some amazing modules and other less so (even an occasional dud). The biggest weakness though is communication. Always a challenge with international developers, it seems here it is often even worse. The time delays and back & forth results in many days, usually too many, just to get a few emails back & forth.

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  • 5 / 5
    Edit Flag

    perfect

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  • 4 / 5
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    the platform is still working slow. i hope it gets better soon

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  • 2 / 5
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    I find it very difficult to get answers from the developers. Also many of the Modules promotional information appears to be written in another language to English & then Google translated or similar, so it is sometimes very difficult to understand exactly what the developer is trying to convey! Also many of the example demonstration sites do not work very clearly or the screenshots don't make sense or are repeated several times instead of showing various examples of the module in action or they just don't show very clearly what the module is supposed to do! However; that is not all of the developers, as some of them are excellent at explain what & how their module will help/assist the site owner run their own site better! Regards Snob

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  • 4 / 5
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    Order went without any problems. Best Regards e-tech.dk

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  • 5 / 5
    Edit Flag

    Good

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  • 5 / 5
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    Hgihly recommanded

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  • 5 / 5
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    Good

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  • 5 / 5
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    I really like Prestashop Addons MarketPlace. It is easy to use and I like how it works. Every module is in its category so you can easily find what you need!

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  • 5 / 5
    Edit Flag

    So simple to use and a vast choice of addons and themes available,

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  • 5 / 5
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    The number one for ecommerce creation

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  • 3 / 5
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    Bardzo słaba strona

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  • 1 / 5
    Edit Flag

    Is not works

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  • 5 / 5
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    Very Good support highly recommanded to everyone

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  • 5 / 5
    Edit Flag

    This product allows you to manage each attachment for each product, , customer, customer group , to attach a new file throuh the module, control the files for each category (allowing you to show different files in different categories). Very useful when you have more than one file for a product, digital products, or simply you need to control each file separately. It takes a long time to configure for each file for each customer group, if that is what you need, but it is totally worth it! I love it! Fast, easy and requires no special knowledge or skills to configure and launch.

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  • 3 / 5
    Edit Flag

    El que no esté todo en Español es una dificultad. También echo en falta el que no se explique que ha e y como se configura el módulo, con detalle

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  • 2 / 5
    Edit Flag

    Difficult to find free addons....and support never reply my email...

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  • 5 / 5
    Edit Flag

    Theme Warehouse is just perfect what i want i found, I can customize everything and the theme makes my website look awesome... :-) Awesome work guys, Keep up the great work...

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  • 3 / 5
    Edit Flag

    Addons is still a pain, too many modules just plain suck major. There needs to be more transparency, though it has improved a little.

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  • 3 / 5
    Edit Flag

    Communication for support via the system is a disaster.

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  • 2 / 5
    Edit Flag

    From the day I bought the module, I could not use it, even freshly installed Prestashop without other 3dparty modules or theme still not working!!! Do not waste your time and money on it!

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  • 3 / 5
    Edit Flag

    Ok

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  • 4 / 5
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    Hi, I do not understand, why I need to pay 20 Eur for the Business care if I do not need to use it. Why can't cancel the subscription?

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  • 3 / 5
    Edit Flag

    Thanks for sharing

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  • 5 / 5
    Edit Flag

    Hi, I can say that Prestashop is a very powerful and free platform, I have been a user for years and it's for sure that every update they make takes this product to a whole new level. Also the market place has a lot of products that you can adquire for a very fair price, so you can install to your website a lot of new features with a very few bucks. I recommend it 100%!

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  • 4 / 5
    Edit Flag

    Prices are a bit higher but support is good.

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  • 4 / 5
    Edit Flag

    Although the community is wide, it's hard sometimes to get an answer, and in the end is easier but much more time consuming to to through existing replies and see what applies to your version, se if it works, if not, repeat... and many things don't work... missing plugins.

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  • 4 / 5
    Edit Flag

    Pas de problème particulier.

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  • 1 / 5
    Edit Flag

    I have never had a good experience with the prestashop add-ons. Nothing works when you buy it. And the support doesn't help at all. Then you get an answer that you have to buy another module. that also doesn't work! I've bought enough modules and none of them really work

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  • 5 / 5
    Edit Flag

    78

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  • 5 / 5
    Edit Flag

    Fast, clean, neat theme with some good template selection. Most of the support is great and very fast which helped me to solve my store installation problems. I will definitely recommend ZelaTheme team

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  • 3 / 5
    Edit Flag

    Good: Many modules and themes. Bad: Very annoying Popup messages, slow website.

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  • 1 / 5
    Edit Flag

    It have a bad module interface, trnaslations is difficult, I vould recommend Woocomerce over prestashop

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  • 5 / 5
    Edit Flag

    Nice platforms

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  • 5 / 5
    Edit Flag

    Все норм

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  • 5 / 5
    Edit Flag

    I love love prestashop and so lucky to have such great addons. My only complaint is the last 7 or so orders in a row they ask for my license each order and hold my order for review several days.

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  • 5 / 5
    Edit Flag

    good

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  • 2 / 5
    Edit Flag

    We removed Prestashop and are actively looking for an alternative ecommerce solution. Mainly due to the addons marketplace.

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  • 5 / 5
    Edit Flag

    Very good module! Works perfect

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  • 4 / 5
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    I would definitely recommend 1.6 but I won't do that for 1.7

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  • 5 / 5
    Edit Flag

    Very good module! Works perfect!

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  • 1 / 5
    Edit Flag

    It doesn't change my speed. I was very disapointed. I am still waiting for the refund

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  • 3 / 5
    Edit Flag

    Very slow to upload 😩

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  • 5 / 5
    Edit Flag

    All Is OK! Highly recommanded to everyone of this theme , support is very quick and awesome

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  • 3 / 5
    Edit Flag

    Alles springt zwischen deutsch und englisch hin und her.

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  • 5 / 5
    Edit Flag

    The Prestashop Marketplace allows you to avoid development hours by purchasing ready-to-use modules. I am fully satisfied.

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  • 5 / 5
    Edit Flag

    Super simplu si eficient. Am reusit un update de la presta 1761 la 1782 foarte usor. Felicitari ETS!

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  • 3 / 5
    Edit Flag

    Prestashop Addons, MOBILE VERSION is not greatly optimized. On desktop is amazing how simple is to find and filter plugins. iN mobile is a pain

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  • 4 / 5
    Edit Flag

    Ok

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  • 5 / 5
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    Awesome ecommerce platform

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  • 5 / 5
    Edit Flag

    So far I tried several different modules, but this one is really the best with a lot of different useful functions. Great support from the developer! PayPal Plus (fees, card payment, buy now / pay later..) By Idnovate

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  • 2 / 5
    Edit Flag

    nothing work propely

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  • 5 / 5
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    I used this template for the last 10 days and I can say that it is very user-friendly and customer support is amazing. I love the design.

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  • 4 / 5
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    Great!

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  • 5 / 5
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    Very Good

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  • 5 / 5
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    Very useful module and easy to install

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  • 5 / 5
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    super!

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  • 5 / 5
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    Good marketplace.

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  • 3 / 5
    Edit Flag

    Statistics module subscription is too expensive for small startups like mine. Why dont You make 1$ for small turnover and increase it when store will grow? That would be real COoperation.

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