Customer reviews for prestashop.com

4.2 / 5

Calculated from 480 reviews obtained over the last 12 months

3329 reviews since 20/05/2021

Review administration system compliant with the ISO 20488 standard.

Reviews subject to control.

  • For more information on reviews features and the possibility to contact the reviewer, please consult our transparency charter
  • No consideration was given for reviews
  • Reviews are published and kept for a period of five years
  • Reviews are not editable: if a customer wishes to change their review, they must contact Verified Reviews to delete the existing review and post a new one. The reasons for deleting reviews are available here

icon sparkle Review Summary

PrestaShop offers a smooth navigation experience, fast and secure payments, and a wide selection of modules. Many users find the software effective and easy to set up, with prompt support available. Overall, customers appreciate the platform's functionality and design.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No
Informations and contact PrestaShop About Verified Reviews

Search the reviews

Filter by rating

  • 2112
  • 407
  • 321
  • 157
  • 332

Information prestashop.com

  • Company

    PrestaShop

  • Description

    Create your online store with PrestaShop's free shopping cart software. Build an ecommerce website and start selling online with hundreds of powerful features.

  • Address

    12 rue d'Amsterdam 75009 Paris

  • Website

    https://www.prestashop.com

  • Category

    Computers and software

About Verified Reviews

The Verified Reviews solution is published by SKEEPERS, specialized in managing consumer reviews after online orders. See more

See our Transparency Charter

Taking action with Verified Reviews

icon sparkle Review Summary

PrestaShop offers a smooth navigation experience, fast and secure payments, and a wide selection of modules. Many users find the software effective and easy to set up, with prompt support available. Overall, customers appreciate the platform's functionality and design.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
    Edit Flag

    These modules pretty much always work. When they don't, contacting the developer always gives a solution

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    It needs a good support

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    The marketplace add-ons are a great concept. Too sad that prestashop is not offering any guarantee to buyers if a module is not working. Sometimes you need to be in the wild with trial and error to see if a module that you want might be compatible with your website.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    test

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Awesome

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    Too expensive

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    The module I have purchased is exactly what we were looking for, it covers all the features I requested and the best marketplace module and a request and arrangement request is concluded smoothly and quickly. I thank you very much for your services.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Highly recommend everyone nice theme

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Good

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    A great themes, completely flawless, seamless. and incredible relevant and professional technical service Thank you for always wonderful and friendly help

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Diversité des modules et navigation fluide.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    I'm very happy with it, but I've encountered some poor quality plugins. If anything you can think of more ways to have quality control over the plugins. Now I find out afterwards I've paid. Thanks for your great work

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Customer support is too much helpfull and theme also nice. highly recommanded

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I have used for over 13 years the majority of e-commerce platforms such as virtuemart for joomla, opencart, woocommercer to name a few. I downloaded version 8.0 although there is an older version that is more proven and has more modules so I chose version 8 keeping in mind that the module developers will surely update their modules. What I appreciate about PrestaShop is the really well thought out process for customer management. I have been using PrestaShop for my online store for a year now and I couldn't be happier with my decision. The platform is incredibly user-friendly and easy to navigate, making it accessible to users of all technical skill levels. One of the things that I love about PrestaShop is its design. The platform's design is clean, modern and responsive, which makes it easy to create professional-looking online stores that look great on any device. I was able to create my online store in no time, and it looks great. I also appreciate the ability to customize my store with a wide variety of add-ons and plugins that can help businesses to customize their stores, and to add new functionalities. Now I'm waiting and hoping that a template developer I like will eventually update their template to version 8 Overall, PrestaShop is an excellent choice for businesses looking to create a professional and functional online store. It's user-friendly, customizable, and offers a wide range of features and tools to help businesses succeed online. I highly recommend it to anyone looking to start an online store. Haukur T. Magnusson CEO HDSCAN Sweden

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    my family and friends don't have a website

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great module if you plan to sell tiles in packs. Very easy to set up and support is great and helpfull.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    Setting up this system is not easy. It is tricky to work with themes and plugins, and their quality is subpar. You will need to dedicate more time to the setup and configuration than to running your business.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    Prestashop customer service is slow and vague.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Me gusto muy interesante, saludos

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    More protection to the buyers is absolutely necessary.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great place to find modules obviously. Good with verified reviews.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Top!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    great to have option

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Highly recommanded to everyone

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    100% recommanded :) nice support

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Prestashop is a very flexible platform for eCommerce.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great support and great product. I have bought this already for 2 of our shops and this really does the work very well.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Doesn't respect my selection for newsletters. I got emails despite not wanting them in the first place and then got this feedback for with no way to unsubscribe after selecting AGAIN to not get marketing emails. Horrible customer services due to that.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very responsive theme , easy to understand and customer support is too much active & quick

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great module, first was a bit difficult to understand but it really with Deepl API makes a work a lot easier and cheaper and also translation looks like manually translated. Very good thing and must to have for those who want to make multi language shop and do not want to spend tens on thousands for for manual work.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    Works, and without monthly fees or commitments.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Highly recommanded, 100% responsive theme

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Easy and safety app from prestashop addon

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    grand choix

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very likely!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Prestashop is not built for my friends and family, so I will definitely not recommend it to my people.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Super fast support, response and accurate.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    Most of the modules are made to work on a brand new store. If you have any modifications, and it is impossible not to have if you are actively working, then most of them do not work.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    The best

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    The best

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    They resolved my issue promptly!!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    Prestashop lacks basics that other platforms have. It used to have these basics but has taken them away to force you to purchase expensive modules.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    The refund policy of the site removes the reason for using the PrestaShop marketplace, as the price is higher than if you go to the deveopers site and the deveopers do not want to give refunds witout a big hassel if at all.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I love the support more than the module. And the module is not less working very smooth with the site and as usually ets makes good modules.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I downloaded PS8 and I was looking for the marketplace. I was happy to find out that it can be installed. It should be by default like wordpress :)

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I always buy my Prestashop modules through the Addons Marketplace.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Has to be a first choice for anyone that wants a online store so easy to use I would recommend

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very likely!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Its very useful tool for the seo optimization . It will help you how you have optimized for seo . Good module by ets

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very satisfied

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very likely!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    I still haven't been answered about capacity or marketing issues. Also, I can't set my description and picture because I get an eternal and unsightly Powered by Prestashop, especially on Facebook. I have not received an answer to these questions. If there are dissatisfactions, the purchased products are not checked in order to make a refund, so I paid for non-functional products. It's like roulette.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Estoy muy contento con la plataforma de PrestaShop Official Addons MarketPlace, es muy interesante para poder mejorar la posibilidades que nos ofrece Prestashop para nuestra web commerce.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    with pleasure I am very satisfied with the willingness and help and helpfulness,

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    we use this module from the begining and lot of the money come throught this addons

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Good Module and very good customer service!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    with pleasure I am very satisfied with the willingness and help and helpfulness,

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    The flow to get to the support page for a given module can be difficult at times. and its nice to have a click on product to take you to the product page from the orders/downloads page.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    Prestashop is very complicated and doesn't give the option to modify it as we wish. Also developers can't solve important issues and design changes.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very well

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    I need to trial before purchase.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Reliable and functional ! nice job

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Unfortunately the app is a mess Full of bugs and malfunctions even for the most updated versions Now every other day our access in the back office is blocked and we have one to reinstall and restore it, every time This happens for more than TEO months already That's not at all convenient as the platform does not fulfill its basic purpose I would definitely not recommend PrestaShop to anyone

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    It is good place to buy . Support can be increased . If there is any issue with module purchase they won't respond

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    It's good but i would appreciate if the customer support is more better

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    I like it however it would be great if it was even more user-friendly. I had problems with changing font, transfering shop and connecting two stores is still a problem for me.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    A lot of crappy buggy modules in there, be careful of what you choose

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I am satisfied with order, I get what I wanted.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    Gli addon sono praticamente tutti a pagamento e sono esageratamente troppo costosi. Prestashop sembra una trappola dove, una volta entrato con l'abbaglio del cms gratuito, sei costretto ad acquistare altrimenti ti ritrovi solo ad aver perso tempo nel capire come funziona. La documentazione è scarna e superficiale.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Easy purchase experience, easy to communicate with developers. Highly recommend purchasing addons.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    I don't like the policies like for example return policy, and i don't like the change with the module prices and subscriptions

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Easy to use, easy access to demos, screenshots, and information to make an informed decision.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    n/a

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    all addons is paid ! if you add VERY MORE addons and tamplates styles for e-commerce for very FREE prestashop is the best of the modules for e-commerce IF YOU ADD A BIG CHOICES OF FREE ADDONS, TEMPLATES AND DESIGNS "IF" and i add: THIS ADDONS PAYABLE IS VERY BIG PRICES

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Good Prestashop I like it

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Bonne plateforme

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Nice

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    very nice

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    I purchased this module for my website https://www.kiwigym.ro/ after I bought it, I saw that it had a function, it is found by default in prestashop.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    very nice

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I recommend it to everyone great menu technical support is great

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Good

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Not recommended. Skrill is not recommended. They keep your money and will not return to your account. See the feedback from other channels.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    Too complex

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    it is nice and all but some modules are cheaper on the website owners... don't understand how this could happen though

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    modules too expensive and fault modules as well. no support on fake modules like wallee

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    nice and all, just that some modules are cheaper in creators websites, it should be all the same I guess but if not it's okay

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    Online support is more so-so

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    Module was not fit for purpose and the marketplace washed their hands of the problem

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    nice services

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    Very expenssive market, with a lot of good developpers but if you want to be uptodate on each of your purchase modules you'll need to buy a buisnesscare who sometimes cost the price of the module.... If you want to have a custom prestashop website it's a budget

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very good, I recommend it!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very good, I recommend it!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very good, I recommend it!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    liked it

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Highly recommanded to everyone. this theme is more user compatible , you not need to take knowledge of codding. easy to use

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Best OS Commerce platform. Have been tested other, but all have different problems related to Payment Gateway and language packs.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Awesome support from Technical Team. Simply they d’ont let your problem un-solved. Wonderful payment solution , best fees on the market. Would highly recommend it. Stefan www.ledone.ro

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Thank you for the quick response for the fix of the issue that we have faced 3/4 days unexpectedly. Really helpful for a nice theme.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Predatory, dark pattens and a complete lack of respect for data protection law.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

Reviews displayed in chronological order