Customer reviews for prestashop.com

4.2 / 5

Calculated from 480 reviews obtained over the last 12 months

3329 reviews since 20/05/2021

Review administration system compliant with the ISO 20488 standard.

Reviews subject to control.

  • For more information on reviews features and the possibility to contact the reviewer, please consult our transparency charter
  • No consideration was given for reviews
  • Reviews are published and kept for a period of five years
  • Reviews are not editable: if a customer wishes to change their review, they must contact Verified Reviews to delete the existing review and post a new one. The reasons for deleting reviews are available here

icon sparkle Review Summary

PrestaShop offers a smooth navigation experience, fast and secure payments, and a wide selection of modules. Many users find the software effective and easy to set up, with prompt support available. Overall, customers appreciate the platform's functionality and design.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No
Informations and contact PrestaShop About Verified Reviews

Search the reviews

Filter by rating

  • 2112
  • 407
  • 321
  • 157
  • 332

Information prestashop.com

  • Company

    PrestaShop

  • Description

    Create your online store with PrestaShop's free shopping cart software. Build an ecommerce website and start selling online with hundreds of powerful features.

  • Address

    12 rue d'Amsterdam 75009 Paris

  • Website

    https://www.prestashop.com

  • Category

    Computers and software

About Verified Reviews

The Verified Reviews solution is published by SKEEPERS, specialized in managing consumer reviews after online orders. See more

See our Transparency Charter

Taking action with Verified Reviews

icon sparkle Review Summary

PrestaShop offers a smooth navigation experience, fast and secure payments, and a wide selection of modules. Many users find the software effective and easy to set up, with prompt support available. Overall, customers appreciate the platform's functionality and design.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 4 / 5
    Edit Flag

    Toujours trop cher (surtout maintenant qu'on force l'achat de business Care), mais marketplace indispensable à l'écosystem PrestaShop

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Although CPCM solves render-blocking CSS, it has many problems. The pictures don't show, and the page is slower . So, I still remove it. It is no value.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Genial

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I recently purchased a Prestashop module and I must say, I'm quite happy with my purchase. The module is user-friendly and easy to install, making it simple for me to get started quickly. Its features are exactly what I needed for my online store, and it has helped me improve my website's functionality. The customer support team has been exceptional in helping me with any issues or questions that I've had. They have been prompt and helpful, providing clear and concise instructions to resolve any problems I encountered. Overall, I highly recommend this Prestashop module to anyone who wants to enhance their online store's functionality. It has exceeded my expectations and has made managing my online store a lot easier.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    muy buen modulo, ademas el desarrollador muy bueno, cualquier cambio de adaptación necesites lo hacen rápido y sin problemas, muy recomendable

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    muy buen modulo y el soporte es excelente, cualquier adaptación necesites lo hacen sin problemas , ademas son muy profesionales y rápidos

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    Module refund should be offered for modules that do not integrate smoothly, because spending 4-5h to get a paid (and expensive) module to try to make it work or to spend exchanging with the support is not acceptable

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    muy buen modulo y el soporte es excelente, cualquier adaptación necesites lo hacen sin problemas , ademas son muy profesionales y rápidos

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    great marketplace

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    NXNXNXNNXNX

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    thank you

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very good tool to translate your prestashop store

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Many module selled on marked with money can do free with PS

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    There were errors with the module, but contacting support resolved everything

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    Not great at all.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Getting there I guess, but the forum is a complete mess. Why offer so many language forums? Translate is easy. Heck!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    They haven't returned my money in six months. You are crooks.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    very good

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Seamless transactions

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very good, I recommend it!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great support and very positive guys!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great modules to use and normally easy to install and configure.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    To get in touch with you is extremely difficult

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very usefull module, communication with support 100% i recommanded +++++

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Highly recomnaded to everyone. quick support

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    this is the magic translator, highly recommanded to everyone. purchase now

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    hh

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Good support ! Fixed all requirements. fast answer

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    This theme is very good in many ways.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    Nothing works properly, every module has it´s issues.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    It has its pluses and minuses, everyone has to calculate for themselves whether it is for them. An excellent choice for us.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    A great and very useful platform for developers of any level

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Terrible support service and I try to get my money back.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    We still don’t have service and they had said they will work on it two weeks ago. They keep saying they will update it tomorrow over and over for weeks.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Quick and easy purchases

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Prestashop is great for experience user in ecommerce. Great advance tools

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    We have been using Prestashop for 12 years. Addons are now excessively overpriced and rarely, if ever, function exactly as expected. They are not backwards compatible. Developers' descriptions are often misleading, and the demos do not always work. Support from the Prestashop head office is almost non existent. We believe that addons are not sufficiently vetted by Prestashop before including them in the market place.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very helpful platform for website upgrade!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    bien

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Really positive experience: good module highly customizable, super reactive customer support helpful and proactive. Highly recommended.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very easy to use and works fast

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    buen producto lo recomiendo porque me ayudo ok esta bien

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    There not tested and not working addons for sale and after You buy, there nobody will protect You to get Your money back.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Developer helped with a crucial problem on a sunday - super

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very good, I recommend it!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great support ! Very prompt and helpful.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    A huge place with what you need, when you need and for whatever you need it.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Easy to use.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Best place to find what you need.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    The module totally cover our needs and the team has been extremely supportive and responsive helping us with a customization. Totally recommend it!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Good

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    I don't liking having no choice about buying the Business Care option.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Useful, good software, but not for a beginner to set up and maintain. The first, not so bad - maintenance difficult (even for me, years down the line, with updates failing).

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Perfect webshop software, great add-on modules

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Zit een fout in het programma en kan de bouwer niet bereiken het is nog steeds rijs dus heb het product 2 keer aangeschaft sonde van het geld

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    It must have a testing platform for the module you want to buy to be sure you need it, because some modules require money for what prestashop offers for free.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Presta shop must not allow selling older then 3Y, no update.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    They trick you into buying and then they give you long as you have a problem, never buy here.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    We consider Prestashop as a leading in all fields technical and commercial.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    The prices are to high for addons, and being forced to pay for support is a bad idea. We should have the option to pay for support or not.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    free gift module as my expectation

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Perfect webshop and has been so for many years

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    ..

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    A lot of different and useable modules for any needs.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    is ok good experience

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Our first option to extend PrestaShop functionality!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    High-quality theme and amazing support.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    The modules doesn´t work and they don´t refund me the money

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    Invoice processing time is way too long. Why it takes 14 days for you? It should not take more than 1-3 work days. It seems like you intentionally process invoice payments so slow. And in general - prestashops platform has a huge room for improvement. Default functionality is lacking refinement.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    need more work

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    The account to log into the marketplace needs to be different from Google since that doesn’t work at all

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    It's quick, easy, and has tons of options.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    The marketplace needs a better conflict resolution systems.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    They have absolutely incredible support and modules, always with PrestaShop!!!!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Prestashop needs to be uptodate, modules are expensive and mostly they have problems. not anymore i move too opencart

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    A little bit too expensive to use

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great piece of software and fast support!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Highly recommanded to everyone

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    top merci à prestashop

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Perfect, highly recommanded to everyone

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    When there are no problems with module suppliers, everything is fine, but in disputes, Marketplace does not help, but acts as a mediator who always calms down and asks for patience.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Definitly NOT, bad experience on module purchase

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    123

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Nice

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    There is still a lot that can be improved, but PrestaShop is getting better and better.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    good , thank you

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    works without any problems.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Using it for 6 years now..

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Amazzing filter is Amazzing module!! Thanks for good job and support.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I encounter many many issues with Prestashop 1.7 after having migrated from 1.6... lost months and months trying to repair bugs...

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    All over the best theme I have spent my money n.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I must say prices are crispy but that's maybe because modules are top.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Nice!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    We would love to sell your products with our dedicated local support. For the following reasons, our customers cannot buy directly from Addons: Lack of familiarity with English and French (our language is Farsi). Lack of familiarity with modules and themes. Lack of access to international payment methods (due to sanctions laws against the Islamic Republic of Iran). Not RTLing or RTLing problems of many modules and themes. Our team can solve all these problems for our local customers in Iran. However, there is no easy way to buy a license from Addons (for example API). Regards Mahdi Shad ramtin2025@yahoo.com

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Don't buy it's a scam: after specifying to the developer that I had installed an additional module and asked if he could integrate it into the app because it already worked very well on prestashop, he replied that he would do it and instead asked me for an extra $1200. to integrate a module.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    PrestaShop Official Addons MarketPlace is a must for every prestashop owner. You can buy top quality extensions with confidence.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Chat works very well, assistance is very good

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    toooo expensive

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Too easy, sell a theme and have no recourse in case of issues. Trop facile, vendre un thème et n'avoir aucun recours en cas de problème.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    The support is quick and professional. Great team

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

Reviews displayed in chronological order