Customer reviews for pettable.com

5 / 5

Calculated from 640 reviews obtained over the last 12 months

3300 reviews since 12/01/2021

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icon sparkle Review Summary

The overall experience with pettable.com is highly positive, with many praising the prompt and friendly service. Kya Miller, in particular, is commended for her professionalism, kindness, and thorough support during the ESA letter process, making it smooth and stress-free.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information pettable.com

  • Company

    Pettable

  • Description

    We know first-hand the healing benefit of having an emotional support animal. That's why we launched Pettable – to connect individuals like you with certified mental health professionals in your state who are qualified to prescribe ESA Letters for housing and travel. Our service is compliant with federal and state laws. You get peace of mind knowing we've done our due diligence to be able to offer you this service today.

  • Address

    2810 N Church St, Suite 67131 19802 Wilmington

  • Website

    https://pettable.com

  • Category

    Animals

Contact Pettable

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icon sparkle Review Summary

The overall experience with pettable.com is highly positive, with many praising the prompt and friendly service. Kya Miller, in particular, is commended for her professionalism, kindness, and thorough support during the ESA letter process, making it smooth and stress-free.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    I would rate Pettable a 5!! The health counselor I met with was very understanding and was able to answer all of my questions I had regarding the ESA process. They are very helpful and very quick to respond. 10/10 would recommend Pettable to a friend!

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  • 5 / 5
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    Easily the best place to have done my esa letter through. smoothest, least stressful process I've ever gone through.

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  • 5 / 5
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    I would give Pettable 5 stars! The process was so quick, from the initial inquiry to receiving the certificate. The licensed therapist I was assigned, Dominique, was efficient and quick when it came to filling out further paperwork for my apartment building.

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  • 5 / 5
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    I would rate you guys and your service a 10! This service was a breeze to use and affordable. I loved that I could fill it out online and when I spoke to the representative regarding my situation they worked with my schedule, were easy to talk too, had a quick turn around time for receiving the letter and were very professional! I would definitely recommend Pettable!

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  • 5 / 5
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    It was a great experience, the doctor was super friendly and helped accommodate my specific needs. He spoke with me 4 separate times in one month to make sure my letter was perfect for my situation and I felt very comfortable and at ease with the process. I definitely do not regret choosing Pettable for my animals, thank you so much!!

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  • 5 / 5
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    I highly recommend. Responsible company with excellent service. Fast and efficient service. My husband bought the wrong appointment, when we saw about the mistake, they changed it at the same time.

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  • 5 / 5
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    5 stars! I had a scheduling issue with my first therapist but you guys made it right and it worked out amazing! It was quick, thorough, and made my life so much better! Thank you!!

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  • 5 / 5
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    5 stars was a pleasant experience and my ESA helps me with my anxiety i deal with everyday.

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  • 5 / 5
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    Pettable made the process very easy & was able to obtain the appropriate paperwork effortlessly. Thank you!

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  • 5 / 5
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    "I would rate my experience with Pettable a 5/5. The process was straightforward and enjoyable. The therapist that I was assigned to was extremely helpful and considerate of everything I was saying to her. I would recommend Pettable to anybody in search of an ESA consultation. "

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  • 5 / 5
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    Hello. I would say that your service is a 5! I was given a time frame to speak with one of your physicians. They called promptly. They were very understanding and helpful. I was given a proper letter to verify my need for an ESA and my doctor was very informative. I am recommending this service to a friend. Thank you!

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  • 5 / 5
    Edit Flag

    As a Marine Corps combat veteran, I have seen and felt the benefit of having my furry best friend with me over the years. I deal with the affects of PTSD, general anxiety and depression, and random other daily struggles. I know, without a doubt, that having my dog by my side has helped with these issues tremendously. So when I was recently preparing to move to a new place, I decided to look into the whole ESA thing, to make sure I wouldn't have any issues keeping her with me wherever I landed. The process with Pettable was as great as I could have asked for! Amazing communication and explanation of everything by the folks at Pettable, who connected me with a very wonderful and caring therapist. The visit with my therapist was comfortable and smooth, and did not at all feel like I was simply being rushed through. She was thorough and made sure to understand my issues, and my need for having an ESA. A couple days later, I received my ESA letter via email. I am relieved to know that I don't have to worry about being separated from my doggy companion now. Very happy with the service offered by Pettable, and with the treatment I received!

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  • 5 / 5
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    I would give Pettable 5 stars. The process was very simple and straightforward from start to finish. I’m in the process of moving into an apartment and finding and establishing care with a therapist seemed like a lengthy process. Pettable made it easy for me to find a licensed therapist that could provide me with the documentation I needed to keep my pets with me when I moved. I would recommend their services to anyone who needs an ESA letter.

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  • 5 / 5
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    Pettable made this process so easy, I was very surprised! The therapist I spoke with was nice and straight to the point. Overall this process a quick and easy. I’ve already recommended to my friends!!

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  • 5 / 5
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    I'd rate Pettable 5 stars! The process and communication with your team was very easy and the therapist I spoke to was very knowledgeable, kind and helpful.

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  • 5 / 5
    Edit Flag

    Pettable was great and the process was very smooth and easy. The process from signing up to getting the letter took about a month and required minimal effort from my end. Furthermore, my ESA provided for my landlord was fully accepted. Would definitely recommend the service!

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  • 5 / 5
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    I would rate y'all 5 stars. The process to get Frida certified as a PSA was very simple and easy. I had no problems getting her on the plane during my last trip home.

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  • 5 / 5
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    5 star all the way! Your process was so easy and your doctor made me feel so comfortable sharing information with her. I have shared my experience with Pettable with my friends and colleagues who will be also using this company. Thank you!!

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  • 5 / 5
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    I would definitely give it a 5 start made the process super simple and comfortable now I can take my friend with me everywhere. Thank you for this

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  • 5 / 5
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    I would rate you guys a 10! Turnaround time was very fast from my opinion. Very easy and professional.

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  • 5 / 5
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    At this time, I would rate 5 out of 5, since I was able to receive the letter in a very short amount of time, and use it immediately for my job. I am in the process of moving so I am not sure how it will work for apartment rental, so fingers crossed. And for your website: After a difficult divorce, my dog became a fundamental part of my healing process. Thanks to Pettable, not only is he cleared to be with me all the time, I have everything I need to get him enrolled in official PSD classes. Thank you!

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  • 5 / 5
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    I would rate your services 5 stars! Everything went very smooth and quick, and all of my questions were answered in a timely manner. My dog Rowdie and I couldn't be more grateful. Thank you so much!

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  • 5 / 5
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    Pettable made the process of getting my ESA letter so easy and stress free. I will be using them again when I need to renew my letter.

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  • 5 / 5
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    I would definitely give Pettable a 5 rating! You all were organized and responsive--and on a holiday weekend. I enjoyed speaking with Nicole and found the entire process straight-forward. Tater and I thank you!

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  • 5 / 5
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    The letter worked perfect. I will be getting my esa animal at the end of the month.

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  • 5 / 5
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    Definitely a 5 star rating. You're thorough, considerate, and professional. I will be continuing on my mental health journey with my new furry companions! Thank you for everything.

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  • 5 / 5
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    I would rate my experience with pettable as 5/5 stars! It was stress free setting up my appointment and talk with the therapist! I would highly recommend to anyone searching for ESA certification!

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  • 5 / 5
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    So far, I can rate you guys a 5...you were very fast and thorough, and when our landlord requested an adjusted letter, our counselor responded quickly. I'm just waiting to see if the landlord will actually accept the letter.

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  • 5 / 5
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    Five stars! It was quick and easy and my phone call w the therapist was quick yet thorough and the letter was sent to me shortly after.

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  • 5 / 5
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    Our experience with Pettables has been great! Cash and I are so thankful that we came across your website. This guy makes my heart happy and without your help we wouldn’t have been able to stay together. Thank you so much for your help!

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  • 5 / 5
    Edit Flag

    Pettable’s team was very responsive, efficient and the therapist was very understanding to my needs! Because of Pettable, my dog is now able to live with me wherever I go which is very beneficial for my mental health. I would 100% recommend Pettable to anyone who is looking to register their pet as an ESA animal, they get the job done.

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  • 5 / 5
    Edit Flag

    Hello yes I give 5**** Stars with you at pettable. . I have not found my special fur baby but i'm still looking.

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  • 5 / 5
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    5 stars, my apartment complex made it difficult for me and the chosen therapist was willing to help :)

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  • 5 / 5
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    I would rate Pettable services as a 5 star due to the fact it was quick and efficient communication and it resulted in my ESA letter being delivered very quickly, along with the extra paperwork being handled quickly as well.

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  • 5 / 5
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    I would rate the service 5 stars! Making sure I was able to keep my little furry friend has brought me much peace of mind, on top of how much he already means to me. Thank you :)

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  • 5 / 5
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    5 star rating. This service is incredibly efficient with great customer service and helped me with exactly what was needed for ESA. The flexibility in scheduling was a huge plus. Highly recommend.

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  • 5 / 5
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    The service was fast, easy, and affordable which is exactly what I was looking for.

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  • 5 / 5
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    I would provide 5 stars! I chose five stars because the whole process from beginning to end was easy, quick, and painless. The whole process took less than 24 hours for me to receive my letter and the therapist I got assigned was more than helpful! She was beyond friendly, and took the time to answer all of my questions.

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  • 5 / 5
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    Thank you so much! I would rate you guys 5 stars, you were so helpful to my situation of getting an ESA letter quick and efficiently. The communication was fantastic and I would recommend this service to anybody.

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  • 5 / 5
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    5/5 stars thus far! I was able to be matched with an LMHP licensed in my state. It was a very smooth and easy process, and I haven't been notified of any issues with the letter by my apartment complex as of yet.

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  • 5 / 5
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    i rate Pettable 5 stars!! It was so quick, simple and easy to get my puppy, Kona, a registered emotional support animal. I also had a really great time talking to the therapist assigned to me!!

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  • 5 / 5
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    Thanks very much. I Give 💯🌟🌟🌟 my son Justin & Luke Gives much thanks!

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  • 5 / 5
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    I rate my experience 5/5 stars. My experience with Pettable was positive, quick, and professional. Both the initial and final consultation went smoothly and I had no issues with the documentation that was provided. I was able to submit my documentation to my landlord and received a refund on our pet deposit and first month's pet rent. My dog has always been my unofficial emotional support animal and now I have the papers to prove it. I'd like to say thank you to Pettable and their amazing staff and therapists.

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  • 5 / 5
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    5 stars! Pettable is so easy to use when everything else seemed complicated and like a gimmick. You can tell this company really cares. 10/10 would recommend!!

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  • 5 / 5
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    I was quickly matched with a Certified Therapist, and was able to set up a phone interview with her in a very reasonable time frame. She was kind, pleasant, and easy to speak with. I received my ESA letter quickly also.

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  • 4 / 5
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    I would rate pettable a 4. I had a bit of a confusing start with my application as I was in the middle of moving from San Diego to Phoenix. Other than that, I had a great experience. I really enjoyed the clinician I worked with and my communication with Joy was pleasant. Here is my Emotional Support Animal, Hachi:

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  • 5 / 5
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    5 stars, all the way! The process so was easy! I was nervous waiting for my call, but the licensed therapist I was matched with made me feel at ease. My golden retriever can now live with me, despite my apartment complex’s weight limit. I’ve recommended Pettable to all my friends and family.

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  • 5 / 5
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    I would definitely have to give a 5/5 rating! I've been very pleasantly surprised at how easy the process was and how helpful it has been with my recent move and housing. I've recommended Pettable to a couple others already and plan on continuing to do so where applicable.

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  • 5 / 5
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    5 stars absolutely! I am super happy and grateful with the service, the documentation arrived super fast and was accepted by the contractor. Now I can be happy and calm at home with my puppy.

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  • 5 / 5
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    It was a very easy process. Everything was quick and professional and I loved the therapist they matched me up with. After my session with my therapist she sent the paperwork to my housing complex very quickly. Very good experience for me. I’ve already been telling other people about pettable

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  • 5 / 5
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    I would rate this service 5 stars. Pettable made the ESA process so quick and easy to complete. It took away some of my stress about moving apartments, knowing that my buddy was able to come with me. Thank you!!!

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  • 5 / 5
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    I love Pettable! I completed the 3-minute assessment through the website and they paired me up with a local licensed therapist. Got my letters the same day. 10/10 would recommend! Everyone throughout the process were very helpful.

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  • 5 / 5
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    "I rate pettable 5 stars because it was easy to complete the process! My cat helps my anxiety and this was a great resource. My therapist was very helpful and caring and shared resources for me to use! "

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  • 5 / 5
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    5 stars all the way! The licensed psychiatrist I was assigned to, despite being sick the day of my call, still called me. It just shows their dedication and just shows how much they really care about their clients. I am very thankful to my psychiatrist. Now I am feeling safer and much happier in my place in life with Peaches!

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  • 5 / 5
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    The process was very simple and streamlined. Communication was excellent and I always had a clear understanding of next steps. The promise of a refund if my assessment did not end in an ESA gave me confidence in continuing the process.

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  • 5 / 5
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    5, fast customer service and the therapist was nice.

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  • 5 / 5
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    The process was quick and the mental heath specialist assigned to me was easy to work with. 2 sessions were needed as I live in CA. The letter provided was submitted to my landlord with no issues. Thanks for all your help!

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  • 5 / 5
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    5 starts ! Got the letter the same day and was able to bring my babies home. Thank you all so much for the

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  • 5 / 5
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    5 stars: easy, quick, reliable, and affordable

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  • 5 / 5
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    On a scale from 1 to 5, I would rate you guys 5 stars! The process was incredibly smooth, clear, and efficient. Next steps were always clearly outlined and the consultation was easy and painless. I'm definitely recommending Pettable to my friends and family in the future.

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  • 5 / 5
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    I would have to give Pettable a 5 star rating! The whole process was very smooth. Payment was easy, scheduling a therapist was easy, and getting the ESA letter to my landlord was easy. Definitely a good value for the price! The therapist asked basic questions about my mental health and past experiences without expecting detail or prying. The wait for an ESA letter via email was less than a day, and I was able to forward that email to my landlord who handled it appropriately moving forward.

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  • 5 / 5
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    I got my letter super fast! The health provider that contact me was helpful she solve all my question I had. The process was easy and my leasing office accept The ESA letter inmidiatly

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  • 5 / 5
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    I would rate you 5 stars. The process was very quick!

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  • 5 / 5
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    I rate 5 stars. Very friendly, great directions, and very easy to work with!

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  • 5 / 5
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    I would rate Pettable 5 out 5 stars. The staff were all very professional, efficient and made me feel very comfortable while consulting for my need for an ESA. The therapist responded in a timely manner and I was able to receive my letter the same day! All in all it was a very straightforward process that put my mind at ease. I would definitely recommend Pettable to any and all who need their pet certified for emotional support!

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  • 5 / 5
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    5 Stars! It was fast, easy and very helpful. The therapist I spoke with was very kind and understanding as well.

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  • 5 / 5
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    5/5 experience. The process was extremely smooth and caring. Very easy and not intrusive or intimidating. My assigned therapist was thoughtful and made the interview comfortable. I highly recommend it.

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  • 5 / 5
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    I was quickly and easily matched with a provider who then scheduled me the same day. After our conversation, the ESA letter arrived in my email box within 24 hours. Everything was so quick and easy. I have recommended Pettable to friends and family!

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  • 5 / 5
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    5 stars for sure. It was so easy and painless. Now I can take my animals anywhere I go!

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  • 5 / 5
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    5 stars! You guys provided excellent service and instructions throughout the process! Highly recommend Pettable.

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  • 5 / 5
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    I would rate you guys a 10/10. Everything was super easy to do and your service was very fast and reliable. I have recommended to many friends and family.

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  • 5 / 5
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    The process was amazing. Very straightforward and everyone was very helpful and responsive.I would give the process 5 stars.

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  • 5 / 5
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    I would rate 5 stars. Nicole was helpful and very informative. She listened to all my concerns during the assessment and was fully prepared to answer any questions I had, including ones raised outside of my phone calls with her. I would definitely recommend to friends and family.

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  • 5 / 5
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    The service was quick and easy. I had a lot of anxiety trying to find an ESA letter for my pet and everything went so smoothly. I couldn't be happier with the services and have talked about this with a lot of my friends. Thank you again!!

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  • 5 / 5
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    You guys where sooo easy to work with very responsive and over all a pleasure to deal with! You made getting my ESA letter so stress free and the follow up to check on your customer service is subpar! Thanks so much!

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  • 5 / 5
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    I'd rate you guys a 5.

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  • 5 / 5
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    I would rate you 5⭐️because your company was clear and expedient.

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  • 5 / 5
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    I would rate it a 5 because I got exactly what I was looking for in a streamlined process. Thanks!

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  • 5 / 5
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    Pettable was quick and easy! No issues with apartment waiving pet fees! Will recommend!

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  • 5 / 5
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    5 stars, easy simple process

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  • 5 / 5
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    I would rate you 5 out of 5 stars, for ease and quickness. For people struggling with anxiety and depression, it is hard to do many things. Pettable made the process simple, while helping to encourage me that this will all work out. It was also very affordable and convenient! Thank you so much!

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  • 5 / 5
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    Thank you for your fast response and easy online consultation. The questionnaire was straight forward and the turn around time was perfect for my last minute request. Highly recommended at 5 stars.

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  • 5 / 5
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    I had a great experience with Pettable, I was able to register my dog Fruit Loop as an ESA right away, within one day of filling out the form on Pettable. My apt asked for more information from the doctor and it was super easy to pay for the additional services for the doctor to fill out additional paperwork, and it was the same price to do it even if you didn't buy it initially which is awesome. So you don't lose out on your money. I recommended Pettable to my friend who got a cat! :)

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  • 5 / 5
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    I am very satisfied with my experience. It was easy to schedule my consultations and the person who I spoke with acted very professionally and efficiently. I received my letter in a prompt manner after finishing my second phone call with her.

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  • 5 / 5
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    Pettable made getting my emotional support animal recommendation super easy and fast! I couldn't have gotten my little boy Ratchet in my apartment without them! I would recommend them to all my family and friends if they ever wanted to get a pet!Thanks for helping me out!

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  • 5 / 5
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    I really loved the service Pettable provided. They were prompt and fast and the healthcare personnel they connected me with was apt.

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  • 5 / 5
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    I rate a 5 :) not sure if the ESA letter will work yet or not. I move the 17th. My therapist was the greatest and I have bad experiences in the past with therapists.

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  • 5 / 5
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    The process was fast and simple. Unlike the other services I like that Pettable connects you with what you actually require to have the legal rights of an emotional support animal. No non-existent esa registry database or certificates. The price is much more reasonable than apartment pet deposits and rent. I’m so grateful to more easily afford to live with my kitty Jade who helps me with my anxiety, thank you Pettable.

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  • 5 / 5
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    Pettable is incredible! Pettable helped pair me with a licensed mental health professional and get an ESA letter for my kitten in less than 24 hours. I can't thank them enough for the peace of mind they helped me to secure!

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  • 5 / 5
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    I would rate Pettable 5/5 stars! My experience was as smooth as I could have ever hoped for as I was guided throughout the entire process. I was able to receive my ESA letter ina matter of days, took it to my leasing office and was all done and approved! The letter had all of the info my leasing office needed and I felt so good that I was able to speak to a licensed therapist. I highly recommend Pettable and have already recommended them to my friends! Thank you SO much for the services you offer. :)

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  • 5 / 5
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    Five stars. Thank you

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  • 5 / 5
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    I would absolutely give Pettable five stars! Everyone was super efficient and helpful, even when I made an error on the paperwork. My therapist got back to me quickly and was a huge help in approving me for an emotional support cat. I’ll be bringing him home soon; we’re naming him Geralt.

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  • 5 / 5
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    I would rate Pettable with 5 stars! It was a super easy process and the staff are all very friendly. This was much more convenient considering getting an ESA from a doctor would’ve taken months. Would recommend to anyone that needs an ESA.

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  • 5 / 5
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    Everything was super easy and simple. The therapist was so professional and helpful. I was very impressed how everything worked. It felt like my diagnosis was taken seriously.

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  • 5 / 5
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    I would rate your service 5 stars. It was a seamless process and the Dr. I spoke with was great. There was a short turnaround and it made the whole process so easy and stress free. I would definitely recommend to anyone who needs this service. My dog and I thank you very much!

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  • 5 / 5
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    Thank you for this opportunity! I would rate your service five stars. It was easy to sign-up, easy to be in contact with a therapist, and I feel like it was very smooth and transparent the whole time.

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  • 5 / 5
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    I'd rate Pettables service a 4.5/5 - while it isn't the most cost-efficient service I discovered, your software and customer experience is outstanding. My call with Vanessa felt comfortable, and somewhat therapeutic as she validated my need for an ESA and offered her sympathies for the things I have experienced.

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  • 5 / 5
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    I would love to write a review on the services provided by this company as they were outstanding and they went beyond expectations in helping me out during my certain situation at that time. I would rate this at 10 if I possibly could but unfortunately it only goes up to five. If that’s any indication of the services they provided to me in the most professional way ever imaginable. I’ve done lots and lots of research and trying to find a place that’s willing to fill the needs that I have and like I said this place went above and beyond without expectation and would highly recommend this to anybody looking to retain the services in which I was looking for. That also goes along with the doctor that calls you back with the questionnaire to verify your status was unbelievably unprofessional and went above and beyond my wildest expectations to make everything seamless as possible. And I would like to thank them personally if I could each and everyone of them for all the help guidance and advice provided within our phone calls. Don’t ever think for one minute that was ever paid to write this review because I don’t I don’t do reviews but the services in which I received deserved to be recognized in every way possible let other people know it is well worth everything investment wise to have this professional guidance direction help however you want to put it thank you all for all that you’ve done for me and believe me Word of mouth goes fairly quick and I’ve got your back and will be spreading the Word to whomever needs to render the services you provide once again thank you

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  • 5 / 5
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    I would rate Pettable 5/5 stars for the excellent, fast, and easy service provided. The person who reviewed my ESA consultation was kind and compassionate towards my needs and never made me feel as though I had to defend my request or as though I had anything to be ashamed of for needing my cat, Fisher, as my ESA.

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  • 5 / 5
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    In my experience, I’d rate Pettable 5 out of 5. I thought it was extremely easy to book an appointment with a therapist. After I chose a time that worked for me, my therapist followed up promptly with more details and to ask if I had any questions. The appointment with her was straight forward, and I got an emailed ESA letter the same night. It was a quick and easy process, and I’d recommend Pettable to any of my friends.

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