Customer reviews for personalabs.com

Customer reviews

• 5 / 5

  

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  Very professional service

  Review of 11/8/22, following an experience of 11/7/22 by ALLY B. *

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• 5 / 5

  

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  We weren’t able to use your lab because my daughter is under 18. But the refund process went smoothly.

  Review of 11/8/22, following an experience of 11/2/22 by MOHAMMAD S. *

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• 5 / 5

  

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  Website was easy to use. The labs that were vetoed right away. There’s also to locations close to my house. Would definitely recommend to others!

  Review of 11/6/22, following an experience of 11/5/22 by RYAN M. *

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• 5 / 5

  

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  Simple process and quick results:blush::+1:

  Review of 11/3/22, following an experience of 10/31/22 by HALLIE T. *

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• 5 / 5

  

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  Outstanding! Only positive things to say and will 100% be a returning customer. And for what it’s worth, I used LabCorp and was sun and out in 10 minutes.

  Review of 11/1/22, following an experience of 10/26/22 by HERMINIA H. *

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• 5 / 5

  

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  They were great

  Review of 11/1/22, following an experience of 10/31/22 by RHEA D. *

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• 3 / 5

  

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  It took several hours to get the lab order to generate. Kimberly on the chat line support got the IT person involved & got the issue resolved.

  Review of 10/28/22, following an experience of 10/27/22 by LILLA H. *

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• 3 / 5

  

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  major glitch in placing order, would NOT accept valid zip so order NOT placed

  Review of 10/27/22, following an experience of 10/26/22 by AHMED H. *

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• 5 / 5

  

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  Jane and Sheila at Quest we’re excellent

  Review of 10/13/22, following an experience of 10/7/22 by TIANNA S. *

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• 5 / 5

  

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  Fast and easy way to getter lab work done.

  Review of 10/11/22, following an experience of 10/9/22 by FELIX L. *

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• 5 / 5

  

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  Very user friendly with expedited approvals for tests chosen.

  Review of 10/5/22, following an experience of 9/29/22 by ALEXIS T. *

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• 5 / 5

  

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  good

  Review of 10/3/22, following an experience of 9/27/22 by CONNER D. *

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• 5 / 5

  

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  I find the website to be user friendly. The selection and prices especially with the different offers are gret

  Review of 10/2/22, following an experience of 9/26/22 by BRIDIE R. *

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• 5 / 5

  

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  Process was great! Technician was amazing

  Review of 9/28/22, following an experience of 9/27/22 by KATELIN L. *

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• 5 / 5

  

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  PersonaLabs has been a terrific partner. I order my tests and share them with healthcare providers. But instead of all the rigamarole of make appointments to get a lab order, I can just do it on line. My doctor is satisfied, and my life is simpler. And the cost cannot be beat. I discovered PersonaLabs a few years ago, and I'm a loyal customer!

  Review of 9/28/22, following an experience of 9/27/22 by AMELY F. *

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• 5 / 5

  

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  I have been purchasing lab tests from Personalabs for several years. I am very satisfied with my experience. Easy on-line ordering. My tests are performed at Quest Labs in Kenosha. I am also very satisfied with Quest Labs. Test provided through Personalabs gives me the opportunity to get blood work results in addition to my annual wellness visit to my primary care physician.

  Review of 9/27/22, following an experience of 9/26/22 by BUCK T. *

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• 5 / 5

  

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  Process was very easy.

  Review of 9/25/22, following an experience of 9/24/22 by SARAI S. *

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• 4 / 5

  

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  Great overall. Love the smooth navigation of the site and customization for personal preference/need. Test options & locations are great as well.

  Review of 9/19/22, following an experience of 9/18/22 by MARCELO B. *

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• 5 / 5

  

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  I appreciated the ease of navigating your website. Your personal customer service on the phone was very helpful. I look forward to having the same with your company in the future.

  Review of 9/13/22, following an experience of 9/7/22 by VINCENT W. *

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• 1 / 5

  

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  Ordered for tomorrow and still have not gotten approval. Not sure whether to fast tonight or not. Awful customer service

  Review of 9/9/22, following an experience of 9/8/22 by TAMIA M. *

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• 5 / 5

  

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  Me and my husband love using your services. They explain everything that will be tested and its quick and easy.

  Review of 9/9/22, following an experience of 8/30/22 by LIANA M. *

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• 5 / 5

  

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  Everything was supper easy , peace was also great

  Review of 9/7/22, following an experience of 8/27/22 by IKE K. *

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• 1 / 5

  

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  I put the Labor Day savings code in, and then the form reset and took it out. I’m now trying to get a reply so that I can get the over $100 discount.

  Review of 9/6/22, following an experience of 9/5/22 by SUSANA H. *

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• 1 / 5

  

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  We were DOUBLE charged

  Review of 9/1/22, following an experience of 8/24/22 by FABIOLA H. *

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• 5 / 5

  

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  Great

  Review of 8/31/22, following an experience of 8/26/22 by MAEVE W. *

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• 5 / 5

  

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  Easy to use and the prices were very fair

  Review of 8/29/22, following an experience of 8/18/22 by EDA R. *

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• 5 / 5

  

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  SO easy, ordered the test, then the download came soon after to take to lab.

  Review of 8/29/22, following an experience of 8/28/22 by HARLEY H. *

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• 3 / 5

  

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  Not sure if I am even registered to receive the labs once they are complete

  Review of 8/24/22, following an experience of 8/18/22 by BENNY W. *

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• 5 / 5

  

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  Easy to use - successful visit

  Review of 8/23/22, following an experience of 8/22/22 by LENNY H. *

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• 1 / 5

  

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  Been a nightmare. Wrong spelling of last name wrong home address and email address. Nearly 4 weeks of no results. Redo my test as it’s outdated by now

  Review of 8/22/22, following an experience of 7/29/22 by ELINOR M. *

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• 5 / 5

  

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  It's nice to be able to have access to my current information about certain lab results without having to argue with a GP to submit a requisite.

  Review of 8/18/22, following an experience of 1/13/22 by ELINOR H. *

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• 5 / 5

  

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  good, easy to use

  Review of 8/18/22, following an experience of 8/15/22 by ELSIE D. *

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• 5 / 5

  

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  very easy to use. Had a problem and customer support was awesome!

  Review of 8/18/22, following an experience of 8/17/22 by OCEANE R. *

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• 5 / 5

  

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  Personalabs is the best! I’ve had both Quest and LabCorp tests done, and the results are posted promptly for review.

  Review of 8/5/22, following an experience of 8/3/22 by MICHAELA M. *

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• 5 / 5

  

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  Great!

  Review of 8/4/22, following an experience of 8/3/22 by DESSIE H. *

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• 5 / 5

  

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  Awesome fast service

  Review of 8/4/22, following an experience of 8/3/22 by GLORIA J. *

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• 4 / 5

  

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  Great so far. Was pretty easy, but still waiting for test results. We are on day 3 and my son needs to submit results to his college today.

  Review of 8/1/22, following an experience of 7/29/22 by NICKOLAS R. *

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• 5 / 5

  

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  Had a great experience this morning at Quest! I am nervous about getting my blood drawn and often times they can’t find my vein. Today they took the draw from a vein in my hand!!! Perfect!

  Review of 7/23/22, following an experience of 7/22/22 by BURDETTE H. *

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• 5 / 5

  

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  Excellent!!!

  Review of 7/21/22, following an experience of 7/19/22 by ZACKERY A. *

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• 5 / 5

  

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  I don't like doctors and I've had my blood tested enough that I know what my important numbers are..... Personal Labs works great for me!

  Review of 7/20/22, following an experience of 7/19/22 by DASHAWN A. *

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• 5 / 5

  

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  Good

  Review of 7/15/22, following an experience of 7/14/22 by EULALIA G. *

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• 5 / 5

  

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  It is easy and fast to get a lab

  Review of 7/12/22, following an experience of 7/8/22 by GARNETT P. *

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• 5 / 5

  

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  Good job.

  Review of 7/11/22, following an experience of 6/28/22 by GARETT S. *

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• 5 / 5

  

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  Good job.

  Review of 7/11/22, following an experience of 6/28/22 by BONNIE H. *

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• 5 / 5

  

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  easy to order and find a local lab...they accepted it no problem and I'm waiting for results.

  Review of 7/7/22, following an experience of 7/6/22 by MOSHE K. *

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• 5 / 5

  

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  Very easy, fast and efficient visit. Staff is super nice and helpful.

  Review of 7/6/22, following an experience of 7/5/22 by MARITZA P. *

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• 5 / 5

  

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  Wasn’t sure what to do, and the lady that helped me was so kind and guided me through the process!

  Review of 7/6/22, following an experience of 7/5/22 by ANNETTA A. *

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• 4 / 5

  

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  Didn't realize we had to wait for dr approval now to print out the order. It took a couple hours so i had to reschedule my bloodwork appt to next day. No biggie, just didn't realize it changed.

  Review of 7/6/22, following an experience of 7/5/22 by SHANA B. *

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• 5 / 5

  

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  Awsome. Very professional

  Review of 7/6/22, following an experience of 7/5/22 by EMMANUEL C. *

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• 5 / 5

  

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  Very easy to select the test and also enjoy the discount. lot helpful!

  Review of 7/1/22, following an experience of 6/30/22 by WALDO M. *

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• 5 / 5

  

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  Very easy to sign up. Jessica at Quest made the blood withdrawal very easy too.

  Review of 6/29/22, following an experience of 6/28/22 by CHANCE S. *

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• 1 / 5

  

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  It’s been 5 days and still Have not gotten my result.

  Review of 6/25/22, following an experience of 6/21/22 by WILMER R. *

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• 5 / 5

  

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  Good

  Review of 6/21/22, following an experience of 6/20/22 by WILEY W. *

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• 1 / 5

  

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  Results take too long!!!!!!

  Review of 6/21/22, following an experience of 6/20/22 by EVE B. *

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• 5 / 5

  

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  I had a wellness test performed (blood & urine). Did a walk-in early was in & out in 20 minutes. Test results came 24 hours later.

  Review of 6/18/22, following an experience of 6/16/22 by CHRISTA F. *

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• 5 / 5

  

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  Awesome service and website, been using this since 2018 and have no complaints. Search works excellent.

  Review of 6/1/22, following an experience of 5/26/22 by EMERSON W. *

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• 5 / 5

  

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  Simple and easy got my bloods ordered at 8pm and the next morning went and got them drawn. Just gotta wait on the results now. I recommend my father purchase his bloods through this company.

  Review of 5/28/22, following an experience of 5/27/22 by JANNIE W. *

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• 5 / 5

  

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  Fast easy affordable

  Review of 5/28/22, following an experience of 5/27/22 by LANDEN M. *

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• 3 / 5

  

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  Ok but results too long for an INR

  Review of 5/25/22, following an experience of 5/23/22 by JOSHUA C. *

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• 3 / 5

  

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  The site is a little confusing. I didn't know where to go to get my lab order. I don't know where to go to create an account.

  Review of 5/22/22, following an experience of 5/17/22 by LINNEA H. *

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• 4 / 5

  

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  It was good at first they couldn’t find order.

  Review of 5/20/22, following an experience of 5/19/22 by AMELY D. *

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• 5 / 5

  

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  Pretty straightforward. I can't remember if there was anything on the main site that told me that I would have to do something else once I got the order in??? i.e. going to your email and having to do something else??? Maybe say what "all" you have to do in the main order so you have a heads up. But ordering and getting my profile information updated was easy!

  Review of 5/17/22, following an experience of 5/16/22 by MAUREEN M. *

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• 5 / 5

  

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  Very easy and affordable! Scheduled thru Quest. Will order again!

  Review of 5/11/22, following an experience of 5/10/22 by PARKER S. *

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• 5 / 5

  

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  Great customer service, patient & friendly staff.

  Review of 5/10/22, following an experience of 5/4/22 by BUDDY M. *

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• 5 / 5

  

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  Nurse was very patient, kind & made me feel relaxed.

  Review of 5/10/22, following an experience of 5/4/22 by EBBA F. *

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• 5 / 5

  

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  Great way and value!!!!

  Review of 5/9/22, following an experience of 5/8/22 by ELLEN L. *

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• 4 / 5

  

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  You need to make the Troponin T blood test available.

  Review of 5/8/22, following an experience of 5/7/22 by ROSALIND Z. *

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• 5 / 5

  

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  It could'nt be easier to take your health matters into your own hands. I love the simplicity of the website and often times better than using health insurance and waiting for a Dr to decide if tests are "necessary". YOU have control over what you want to check.

  Review of 5/7/22, following an experience of 5/6/22 by CORBIN O. *

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• 5 / 5

  

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  Very satisfied

  Review of 4/29/22, following an experience of 4/27/22 by IGNATIUS L. *

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• 5 / 5

  

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  Everything was excellent.

  Review of 4/29/22, following an experience of 4/22/22 by SYDNEE F. *

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• 5 / 5

  

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  I love this test. Fast, and efficient . Lab was great too.

  Review of 4/26/22, following an experience of 4/20/22 by BRITTANY K. *

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• 5 / 5

  

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  I love ordering my labs here because it is so simple and at a fair cost.

  Review of 4/23/22, following an experience of 4/22/22 by CATHRINE W. *

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• 5 / 5

  

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  Very clear information about the tests provided and FAQs. Great prices too, and it was easy to find coupons online to apply toward the price.

  Review of 4/22/22, following an experience of 4/21/22 by JONATAN B. *

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• 5 / 5

  

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  Efficient and successful

  Review of 4/20/22, following an experience of 4/13/22 by ROBERTA F. *

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• 5 / 5

  

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  The staff at the location i want to was very nice and did their job very well

  Review of 4/20/22, following an experience of 4/13/22 by ANTONIO R. *

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• 4 / 5

  

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  Had a snag with website accepting my order. On hold with Chat for 18 minutes. They said it was a coding error on the blood test program I was ordering.

  Review of 4/19/22, following an experience of 4/18/22 by JOE L. *

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• 5 / 5

  

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  very helpful!

  Review of 4/19/22, following an experience of 4/18/22 by CLIFTON E. *

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• 5 / 5

  

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  Again service was great. Very satisfied.

  Review of 4/16/22, following an experience of 4/5/22 by FELICIA B. *

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• 5 / 5

  

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  Service was great. Received results next day. Will definitely use next time.

  Review of 4/16/22, following an experience of 4/5/22 by MARIANO S. *

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• 5 / 5

  

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  Service was great. Very satisfied.

  Review of 4/16/22, following an experience of 4/5/22 by RENE S. *

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• 5 / 5

  

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  The staff was amazing and friendly. I was in and out in no time!

  Review of 4/14/22, following an experience of 4/11/22 by JERMAINE B. *

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• 5 / 5

  

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  Good prices, and occasionally they have sales and coupon codes!

  Review of 4/13/22, following an experience of 4/12/22 by REID D. *

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• 5 / 5

  

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  Personalabs is a dependable service with a reasonable cost.

  Review of 4/12/22, following an experience of 4/11/22 by ASSUNTA N. *

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• 5 / 5

  

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  Good customer service

  Review of 4/10/22, following an experience of 3/29/22 by JOAQUIN M. *

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• 5 / 5

  

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  Well designed website. Easy to use.

  Review of 4/9/22, following an experience of 4/8/22 by MARCELLUS N. *

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• 5 / 5

  

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  Was able to get in and out pretty fast.

  Review of 4/6/22, following an experience of 3/31/22 by ALFRED H. *

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• 5 / 5

  

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  blood lady was awesome

  Review of 4/6/22, following an experience of 4/5/22 by MYA R. *

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• 5 / 5

  

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  Easy to get the information I wanted to know without waiting on a doctors request

  Review of 4/6/22, following an experience of 3/31/22 by PALMA B. *

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• 5 / 5

  

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  Was able to get in and out really fast.

  Review of 4/6/22, following an experience of 3/31/22 by VICENTE W. *

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• 4 / 5

  

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  some tests hard to find, would be nice to have more "bundles" like wellness

  Review of 4/4/22, following an experience of 3/29/22 by BUFORD M. *

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• 5 / 5

  

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  Easy to pick tests, find lab location and get fast results.

  Review of 4/3/22, following an experience of 3/23/22 by MARITZA P. *

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• 1 / 5

  

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  I didn’t even did blood test, I do not know why is said it’s complete?

  Review of 3/31/22, following an experience of 3/30/22 by TYRELL M. *

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• 5 / 5

  

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  Thank you for the quick results and for the phone call advising me of a very high result.

  Review of 3/28/22, following an experience of 3/23/22 by REGGIE B. *

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• 5 / 5

  

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  I've been using you guys for years! I love the prices, convenience and efficiency of using your service!

  Review of 3/23/22, following an experience of 3/22/22 by EDYTH G. *

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• 4 / 5

  

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  Was disconnected several time. And the agent couldn't find the test. And then I couldn't apply my coupon.

  Review of 3/16/22, following an experience of 3/15/22 by LEOPOLD M. *

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• 3 / 5

  

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  Some of your lab descriptions are out of date. I cannot recall which ones, but one of them stated that it would be updated in 2012 or something. It would be helpful if Personalabs had a comparison feature to help people select bundled lab packages. I have had to create my own to compare tests and prices in packages, and it was very time-consuming. I do like that my lab orders are sent to Quest for ease in continuity of care.

  Review of 3/15/22, following an experience of 3/12/22 by MARTY B. *

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• 1 / 5

  

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  Used old codes could not get this lab drawn

  Review of 3/15/22, following an experience of 3/14/22 by BRUCE R. *

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• 5 / 5

  

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  Very nice staff

  Review of 3/15/22, following an experience of 3/14/22 by LAFAYETTE M. *

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• 4 / 5

  

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  I like your service and products, however you need to get a mitt and get in the game with your marketing. There are a huge number of aging Canadians down in the USA through the winter months that require services like yours. However, a Canadian cannot easily purchase your services due to your "cart" not accepting Canadian credit cards due to the address choices only being for the USA. This is not rocket science. A few small changes and you could see a rise in your sales.

  Review of 3/14/22, following an experience of 3/13/22 by ROSARIO K. *

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• 5 / 5

  

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  I have to get the same test all the time, so I was able to go to my history and just order a new batch! The only way this could be easier is if there was a favorites location for the frequently ordered tests. That would be fantastic!

  Review of 3/13/22, following an experience of 3/8/22 by LOYCE H. *

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