Customer reviews
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Had issue with website generating blood test order.I used service previously 3-4 other times. After talking to customer service which by the way were very helpful turns out they don’t issue to my state.Maybe you should filter out before you take money. Was kind of a hassle
Review of , following an experience of by MARCOS A. *
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This is the first time this has happened, but NO barcode was ever sent.
Review of , following an experience of by ELYSE C. *
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efficient and reliable
Review of , following an experience of by VINCENZO L. *
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It's a great service. The only concern is that I can't pic the exact time for the appointment. When we arrived they asked us to wait until they have a window between the other patients who had appointments directly with Quest Diagnostics.
Review of , following an experience of by ROLANDO F. *
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I had an excellent experience on the Personalabs site, and was able to swiftly generate orders for lab tests I wanted at a fair price. It's nice to be able to take charge of your own healthcare with services like Personalabs. I highly recommend this site to anyone seeking to do the same.
Review of , following an experience of by JANY M. *
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I regularly use Personalabs for all of my bloodwork testing needs. The website is quick and easy to use and the customer service response has always been helpful and prompt. I am happy to keep using their great service.
Review of , following an experience of by OMER H. *
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I've been using Personalabs for several years and they always maintain their excellent level of customer service. There is such great information on their website, it's quick and easy to purchase and when you need some assistance the staff is easy to reach via email, online chat or over the phone. "A" Plus Plus Plus!
Review of , following an experience of by CAROLINA R. *
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the only thing is i got my tests yesterday then this morning you sent me a 30% off all labs. it would of been nice to apply that to that order since i just got it yesterday.
Review of , following an experience of by LENNA W. *
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Awesome service and reasonable priced! Also, I love your business model … that is, using Quest or LabCorp for the actual blood drawn. I was never comfortable with the purported accuracy or validity of the at-home testing companies.
Review of , following an experience of by BRYANA T. *
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Nice and easy
Review of , following an experience of by RALPH D. *
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Online orders are always user friendly and testing offerings numerous. I’m thankful for these online options which is cost effective and cuts the middle man out (overcharging clinics, hospitals & Dr. Offices).
Review of , following an experience of by HELOISE K. *
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Awesome service I highly recommend personalabs
Review of , following an experience of by MARGARETT K. *
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Easy to make a selection and purchase
Review of , following an experience of by AMIYA O. *
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This is an excellent resource for affordable lab testing. And the customer service is outstanding! Highly recommend.
Review of , following an experience of by JOELLE R. *
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Found the perfect panel on personal abs that nobody else could get me even after going to multiple doctors!
Review of , following an experience of by KOLE J. *
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Fast & easy to order and get the lab order.
Review of , following an experience of by COLBY F. *
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In a previous review I noted that I had requested a waiver of an order-reinstatement fee but had not heard back from anyone. After leaving that review, I was called and told that the fee had been waived at my request (but that I had not received the email notifying me/responding to my request. The follow-up with me to make sure everything was in order was handled well. Thank you!
Review of , following an experience of by EMMANUELLE S. *
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When you have to have a routine check and you have limited time. You can quickly set up a appointment , get the test done quick and get back to your day. Have the results the next day , making it easy to send to who needs to see the results. Better then setting around the doctors office waiting. Depending on what test you are having done might cost less.
Review of , following an experience of by JAILYN U. *
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Best prices around.
Review of , following an experience of by JOHNNY W. *
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Great
Review of , following an experience of by CAROLINE N. *
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The lady that drew my blood was very friendly. The whole visit was less than 10 minutes.
Review of , following an experience of by ROSIE G. *
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Very efficient and professional!
Review of , following an experience of by SCARLETT B. *
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I have used Personalabs since 2012 for my annual lab work. It is a great service - very convenient. I get the results the next day so no waiting for the doctor to get back to you. If you have a question the support is excellent. I would highly recommend them.
Review of , following an experience of by LINA C. *
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I have used Personalabs since 2012 for my lab work. It is a great service - very convenient. I get the results the next day so no waiting for the doctor to get back to you. If you have a question the support is excellent. I would highly recommend them.
Review of , following an experience of by LIANA O. *
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You need to warn people that Quest draw stations require an appointment now. Maybe others too. No walk-ins! Results slower than usual, no status report. Quest was dunning me to become their client. I see these as Quest problems. Otherwise fine.
Review of , following an experience of by NIKOLAS O. *
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Thank you Personalabs for your services. I was apprehensive before purchasing the tests. But I was able to clear my doubts and went for it. As a person with no health insurance, your test packages were a life saver for me.
Review of , following an experience of by TRESSA E. *
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Have used personalab many times. Easy and inexpensive.
Review of , following an experience of by PIERCE S. *
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Offer great service
Review of , following an experience of by EMMIE O. *
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Tray is the best. Make sure you come here before any other lab. Saved me thousands on my fertility labs. Highly recommended!
Review of , following an experience of by LONDON M. *
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I am using Personal Labs 3rd time, in a few years span. Consistently happy with the experience and the results.
Review of , following an experience of by LANDEN C. *
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Pretty easy!
Review of , following an experience of by ZULA P. *
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Easy, fast, loved it!
Review of , following an experience of by JAYCEE B. *
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I like doing business with Personalabs. They have the the groups of tests I like. I have tried going through other sites, but cannot come up with those same groups of tests, and I can always find percent off coupons!
Review of , following an experience of by HAYLEY M. *
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I care about my health and having the choice to get a blood draw if I choose too when my doctor isn’t listening to me, this is great, I get the results fast and I take them to her, a lot of times I have been able to make her give a crap then. I appreciate this service as a patient because of doctors who don’t listen. I just wish more blood tests were made available that are more health sensitive that only a your personal doctor can order that I can’t get here myself. I will always use personalabs for my lab needs!
Review of , following an experience of by ALISHA L. *
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This is such a wonderful service for someone like myself who does not have insurance. The testing bundles are so helpful.
Review of , following an experience of by JAY A. *
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It is so nice to see bar graphs on my progress and also I get the results next day while my Dr waits 2 weeks
Review of , following an experience of by CLAUDE W. *
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I can't locate my order to print. The link sent to me doesn't work and the instructions aren't helping because they tell me to choose links that don't exist.
Review of , following an experience of by ANGIE T. *
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Satisfied with turnaround time
Review of , following an experience of by DORIAN K. *
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Satisfied with turnaround time
Review of , following an experience of by ADELLE H. *
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Satisfied with turnaround time
Review of , following an experience of by MYRON T. *
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Office staff were great :)
Review of , following an experience of by EMMALEE H. *
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Website was easy to navigate.
Review of , following an experience of by ODA A. *
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outstanding
Review of , following an experience of by REANNA A. *
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Availability is awesome! Being able to have labs at my finger tips is good for anyone who has health issues and pcp’s that don’t listen to their patients
Review of , following an experience of by LILLIE R. *
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I have used this company a lot in the past to order blood tests for on going health issues. I appreciate that I have this available to me and don’t have to see a doctor and tell them what I want done. I wish some more tests would be added, but because of the sensitivity of them, I can understand why they are not. I love using personalabs for all my labs. It’s a great resource!
Review of , following an experience of by CARLIE R. *
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Everything worked as should. Good job in keeping the complex simple.
Review of , following an experience of by MAE S. *
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Very easy
Review of , following an experience of by LAURIE C. *
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Great resource to have available for one overall health care tool box.
Review of , following an experience of by OBIE H. *
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Everyone was very helpful, professional, and kind.
Review of , following an experience of by LINWOOD G. *
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We were pleased with receiving the results within 24 hours.
Review of , following an experience of by DALE B. *
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My local health department stopped doing my dilantin levels and hung me out to dry. The hospitals wanted my first born for costs of their tests. Then I found personal labs and quest diagnostics. From the ease/costs of purchasing tests to setting appointments to having the blood drawn, this is the place! The icing on the cake is you get your results, not the Dr so you have some control over your information.
Review of , following an experience of by LIA B. *
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from purchase of tests to having blood drawn, this is the place to do it. Avoid the hospitals charging unbelievable amounts and having control over your results
Review of , following an experience of by DELPHINE L. *
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Everything about this experience was good. Easy to purchase the tests I needed and just as easy to set a location and have the blood drawn
Review of , following an experience of by IDELLA B. *
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Loved Quest Diagnostics!!
Review of , following an experience of by EULA B. *
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the place to get blood work done, no ifs, ands, or buts
Review of , following an experience of by EDDIE T. *
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Great service that Personalabs offers and at reasonable prices when compared to Quest Direct prices.
Review of , following an experience of by JOHNATHON D. *
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Waiting on results that I know must be run w/in 48 hours or the sample isn’t viable. It’s day 5 and nothing.
Review of , following an experience of by CASSANDRE K. *
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Very easy to make this appointment, and I was processed very quickly.
Review of , following an experience of by SELMER W. *
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Fast and efficient so far. Hopefully, the results come back just as fast. We’ll update my post following the second half of my experience.
Review of , following an experience of by LILLIE C. *
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Excellent thank you
Review of , following an experience of by ELENOR V. *
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Great
Review of , following an experience of by CLAUDINE Q. *
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all went A Plus
Review of , following an experience of by HARMONY C. *
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Easy Peasy
Review of , following an experience of by ADRIEL D. *
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Still waiting for results 6 days later and think I overpaid for some tests because some Of the blood work crossed over each other
Review of , following an experience of by SAM H. *
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The website was extremely user-friendly and easy. :+1::+1:
Review of , following an experience of by STEFANIE D. *
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Website was easy to use. Five stars firs
Review of , following an experience of by MANLEY H. *
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So easy to use and no waiting for a doctor’s appointment on important labs. Where have you been all these years!
Review of , following an experience of by DEDRIC G. *
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Amazing !! Found the tests I was looking for... all were for a wellness check so they were grouped together as a package instead of having to select each individually. Purchasing as a package is very convenient. Ordered the tests at 7 am. By 9:30 same morning, I was having a blood draw. By 10 am completely finished. How amazing is that ?? Yeah, I know, the alternative is to spend hours trying to just get an appointment with a doctor. then spending hours in the waiting room.. just to have her send you to a lab.. and then wait another few weeks for results which are ' nothing unusual'. Well, what the heck does ' nothing unusual ' mean. On personal labs I can access all test results for the past many years and get online assistance if any abnormalities are flagged. A vast improvement over the old, antiquated ' doctor's office visit ' business model !!
Review of , following an experience of by ALYSON W. *
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The pandemic prevented me from using a requisition from June 2020. Your rescheduling system for only $15. was very fair & greatly appreciated, when I may have struggled to pay again for the “Wellness Check”. Kimberly on the website chat was particularly helpful & kind.
Review of , following an experience of by LLEWELLYN S. *
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I wasn’t sure how to proceed with the doctor’s order which I had to generate in order to take to the lab so I couldn’t do the tests on time. The first time I did some blood tests with your help, I didn’t have that problem. But otherwise everything’s fine.
Review of , following an experience of by AVA R. *
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It saved me over half price
Review of , following an experience of by KOLBY B. *
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It was excellent, 5 stars!!!
Review of , following an experience of by YADIRA W. *
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I thought it would be an at home test but it was ok
Review of , following an experience of by CATHERINE M. *
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Easy to follow and if you need help the customer service is fantastic! Answering the phone is amazing these days--thank you for that!
Review of , following an experience of by WATSON S. *
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Have been using Personalabs with Trey for about 6 yrs now!! Always great service and friendly!
Review of , following an experience of by DANNY S. *
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The hospital quoted me over $900 for the tests I ordered from PersonaLabs for $119. Quest does the testing, the results arrive quickly, and I send them to my doctor. It doesn't get any more reliable or easier than this. I wholeheartedly recommend PersonaLabs.
Review of , following an experience of by MAUDE Z. *
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This was a quick and easy process. Helps on many levels to have a quick way to get checked for various ailments.
Review of , following an experience of by ELINOR W. *
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So far I really had only a great experience with personalabs. It’s very easy to place the order for labs and I had to wait only 3 days to receive my results. I will most likely use personalabs in the future.
Review of , following an experience of by RHETT S. *
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Always exceptional service. Thank you.
Review of , following an experience of by DIXIE G. *
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Personalabs is an excellent service. Easy site to navigate and place your order, reasonable prices, convenient testing labs.
Review of , following an experience of by JOELLE A.
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Site navigation is good. I ordered the candida overgrowth test, showed up at Quest Diagnostics for the blood draw. Got results on my PersonaLabs acoount within 7 days. This was a very smooth and easy process. Happy customer here.
Review of , following an experience of by JULIAN B.
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Personalabs has always been awesome I did run into a little issue but was fixed by customer service to my satisfaction, I will continue to use personalabs for my lab needs.
Review of , following an experience of by RUDY C. *
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My experience with Personalabs couldn’t have gone better. The website was easy to navigate as was the ordering process. I made a mistake while ordering a test for my wife and I and was pleased that when calling customer service, an actual person answered my call. He was able to fix my mistake and correct the situation. From ordering the test to getting my results it took just a little over 24 hours. The price, convenience and rapid results from Personalabs far exceeds the time, effort, expense and waiting one would experience going through a doctor. I encourage anyone needing testing to try Personalabs out. I highly recommend them.
Review of , following an experience of by DANIEL D.
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I had no problems navigating the website and getting my lab order. It was easy and I feel like I am now able to take control of my health care needs.
Review of , following an experience of by CARRIE C.
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Quick and fast
Review of , following an experience of by WILLIAM H.
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No issues, easy process throughout. Swift results
Review of , following an experience of by LINDA M.
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There are no Quest Diagnostic labs in Phoenix Arizona, therefore the test had to be sent to Los Angeles, Personalabs didn’t specify who to contact to send the blood sample to L.A. Secondly at the time of order Personalabs should’ve informed the absence of testing facilities in Phoenix Arizona
Review of , following an experience of by SYED T.
Answer by personalabs.comFlagHi Syed, Thank you for your recent review. We apologize for what happened. We are contracted with Quest Diagnostics and they have labs in Arizona. I believe the name of the lab is Sonora Quest. We have never had anybody have to send anything directly to Los Angeles unless the actual specimen had to be sent there. With lab testing, some tests are send out tests and considering Los Angeles is close to you in terms of lab testing it was probably sent there. The lab that performs the testing handles wherever it needs to be sent so we apologize for the confusion but some tests are always going to be send out tests. I hope you understand and maybe there is something we can do to help you in the future:)
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Awesome service
Review of , following an experience of by HILDEGARD H. *
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Ordering test is very easy, however I used to be able to schedule appointments on the website. Now it seems it only finds labs. I have to go to the lab's website to schedule, so the lab doesn't know what tests I ordered.
Review of , following an experience of by JOSIE L. *
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Quick, efficient and the phlebotomist was great.
Review of , following an experience of by FRANKIE B.
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I understand there’s a charge for cancellations because of services already provided however I cancelled my order within a few minutes after purchasing where no services could’ve already be done on my order. Unfortunate I had to pay the fine but later when I finally did go through with the blood work I went through a different website that not only was a lot cheaper but also had discounts that saved me over $30, more than made up for the cancellation fee at personalabs.
Review of , following an experience of by FELICIA E.
Answer by personalabs.comFlagHi Felicia, Thank you for taking the time out to provide a review. We are sorry that once a lab order is generated we are supposed to deduct a cancellation fee to cover the lab order because once a lab order is generated we are charged that same fee. The tests that you got were actually included in a panel that would've brought your cost down dramatically. Hopefully next time we will be able to help you navigate to a bundled panel that will help you save money. If you type in a specific test in our search engine, it will show the panels that specific test is included in which usually results in a better cost. Hopefully we have better luck next time:)
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Ordered my healthy male checkup and healthy selfie and got my results in 24 hours. Wow that was quick. I also schedule an appointment and got in and got out at the lab. Excellent, informative, and valuable experience.
Review of , following an experience of by EDGAR W.
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Process was easy.
Review of , following an experience of by AMY K.
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We never received our order. We think we were probably scammed.
Review of , following an experience of by ANONYMOUS A. *
*Pseudonymized data at the request of the author
Answer by personalabs.comFlagHello Ross, I am sorry to hear that. Did you go to the lab and pick up your kit?
Answer by anonymous aFlagWhat lab? The kit was supposed to be mailed to us. At this point, we don’t even need the kit anymore.
Answer by personalabs.comFlagHi Ross, thank you for your reply. Unfortunately, the kit is not mailed out to you. You will have to pick up the kit from the lab and either bring it back or mail it out.
Answer by anonymous aFlagWe’d just like our money back, please. We no longer need the kit.
Answer by personalabs.comFlagPlease email info@personalabs.com and inquire about a refund and the refund department will get back with you.
Answer by anonymous aFlagThank you.
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I have used PL for a few years now while going through IVF. It has been affordable and easy process. Highly recommend.
Review of , following an experience of by ANONYMOUS A.
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Wow! Is all I can say. This was extremely easy to get my annual check up minus the doctor office fee times two. I was very please with the process of finding the labs I wanted and scheduling an appointment with quest. My results were smarts and easy to read. The price was great! I would highly recommend personalabs for all your lab/ blood work.
Review of , following an experience of by ANONYMOUS A. *
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Excellent way to order your general health panel. Lab is conveniently drawn by Quest Lab office.well priced when using a promotional coupon.
Review of , following an experience of by ANONYMOUS A. *
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Answer by personalabs.comFlagHello Jay, Thank you for taking the time to provide us with a review and 5 star rating. We are delighted to be able to help you with all your health testing needs:) Have a great day:) Kimberly Brett Customer Service Representative Personalabs
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I found the site easy to navigate. I was pleasantly surprised by the speed in which my lab results were returned.
Review of , following an experience of by ANONYMOUS A. *
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Friendly staff, convenient appointment availability, and quick results turnaround.
Review of , following an experience of by ANONYMOUS A. *
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Very easy system and access to a broad network of local testing sites. Easier than requesting tests through my doctor.
Review of , following an experience of by ANONYMOUS A. *
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