Customer reviews
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The salesperson did a very good job of explaining the product and the accessories needed to assist with making the camera purchased work in the most appropriate manner. He and I agreed at which accessories would be best for my needs and offered a very good investment opportunity which I accepted based upon his advice. Thanks,
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Equipment bought online was never shipped on time until email reminder. Latest item was supposed to be in stock according to website but wasn’t and still waiting for it.
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Unhappy 3rd round Customer This is my 3rd purchase from Park because of my great first experience. However, this time I was disappointed. I picked up a EOS R lens, but it had more blemish, chips, and lots of dirt on the body and caps of the lens. I would grade this down to EOS R level but I paid extra for EOS R . I felt a little ripped off.
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Couldn't have asked for better service I found the staff extremely helpful and responsive to requests for information prior to purchase. Delivery was as stated, with the item coming well packaged.
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Ordered product. Made error on delivery address. Called support. Fixed my error in 20 secs. Product shipped and delivered next day. Excellent service.
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Fast, quality, reliable, good phone info to check on possibility for next day delivery.
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Great website and careful delivery Only place to have the lens I needed in North America it would seem! Easy to use site and the product was delivered by the store themselves rather than a courier which means less risk of expensive gear getting damaged!
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Very good service from Park Ave Video My Manfrotto XPRO 4 monopod was available exactly as ordered but slight delay when arranging collection before confirmation that it was, in fact, ready for collection.
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Camera didn't come with my country charger but European grey.
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Canon G550 Printer. This was the only place I could find for the model of printer I wanted. It was in stock and delivered the next day. An excellent service
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The lens is well and safely packaged. Delivered on time.
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Ordered my Drone as a Christmas gift it was delivered with in one week kept me informed about delivery Date. Can't wait to give it to the recipient. Excellent service great delivery.
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Excellent service, ordered a tripod online and it came very quickly and well packaged.
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Really good and will definitely be going back for more in the future
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I ordered a Sony Camera at the pick of Black Friday Deals and the people who normally supply Park let them down. They were able to find alternative suppliers and although there was a week delay, the camera arrived safely and it works perfectly.Very Good Customer Service Support.
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The Nintendo switch I was impressed by the delivery time and drop off was smooth my daughter loves her new switch .
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Lens quality poor Lens ordered in excellent condition arrived dented and unable to be fitted to a camera. The camera store I visited told me it was useless and shouldn’t have been sold. Return process has been straightforward (so far).
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Very accommodating. Item out of stock so upgraded product and delivery. Great communication throughout
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3rd phone bought from Park. Good price and good service.
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Great Service The service was excellent. The delivery was quick as advised. The customer service is great too. Happy with everything overall.
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Needed a replacement studio light in a hurry. Overnight delivery form Park Ave Video and it was with me first thing the following morning. Unfortunately a part was missing but after calling the helpful staff at Park Ave Video, they had the missing item couriered directly to me within an hour! Brilliant service!! Thanks!
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I ordered a Sony Camera at the pick of the lock-down and the people who normally supply Park Ave Video let them down. They were able to find alternative suppliers and although there was a week delay, the camera arrived safely and it works perfectly. Very Good Customer Service Support.
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I got my godox flash, however when getting the batteries necessary for the flash and turning it on, the error message showed a “E5 error code” everytime i cut it on.
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Everything worked perfectly, fast customer service response, delivery date was like announced during the order.
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I really didn’t expect it to come with a nice bag and SD card included. Excellent surprise. Couldn’t ask for a better service
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I received exactly what I ordered. Delivery was faster than I expected.
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The Lens was good but it would be better if they actually included caps on things that don't have the original caps. I read the description before I bought it said no caps where included but I didn't actually think it would be sent with zero caps at all. Surprised it was not damaged in the shipping but I would recommend to definitely send with at least some caps even if there not the original ones. Its kind of common sense thing to do.
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Sigma 14mm F1.8 DG HSM Art Lens for Canon EF Park Ave Video offered a great service, overachieved. I seem to have missed a Sigma offer by minutes, but they nevertheless still allowed me to benefit from that offer using a discount code. They shipped the product quickly, they had it in stock, even if camera lenses seem to be made of unobtanium these days. Thank you, Park Ave Video!
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Awesome Purchase. My Sigma dp1 Quattro Ordered a Sigma dp1 Quattro at a price point (few hundreds) lower than I could have got it from main dealers like Adorama, BH Video, etc. Received the Camera a couple of days later than I had originally anticipated and had to call a few times before I could get through (hence the 4 star rating instead of 5). When I did get through , they were very good and reassuring. My parcel got delivered via DHL, arrived well packed and Camera was brand new with the latest firmware. I am a pleased customer and will use Park Ave Video again
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Canon EW-88C Lens Hood Called the lads looking for something and as always fantastic service. Thanks for looking after me
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Great service, items came the next day, one item was wrong but they sorted very quickly. I was able to send back easily and and I got the new item the next day. Will definitely use again
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I ordered a Sony a6100 and E PZ 16-50mm f/3.5-5.6 OSS Lens, they arrived soon and the product was perfect
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Im always very satisfied with my engagement with this company. The staff are knowledgeable and extremely helpful. Ordering on line is easy either for delivery or collection.
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The delivery time was very long, this was not mentioned at the point of ordering. I also received no acknowledgement of the order being placed. Disappointing the delivery took so long.
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Great company all round and thoroughly recommended. I really appreciated the time taken to answer all my questions and give me advice. Good pricing too. A particular thanks to the lovely team including Ryan, Molly and Nebojsa who helped me out in the showroom!
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Nikon 18-55mm Lens Ordering was easy and quick, item arrived promptly and was in the condition as described. A positive experience.
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They delivered!!! Excellent service Shipped on a Saturday to meet my deadline at no extra charge Great to work with a firm that understands the business and our deadlines. A competitor wanted 5 days to ship!
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I ordered filters and a new filter mount service was excellent and all products were delivered as soon as they were available and I would highly recommend the store
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Great company and customer service, ordered myself a new tripod via them and arrived in 2 days. The only issue that I do think could possibly be fixed is packaging such as a box, this is instead of the black bag that wrapped my new tripod. At least there was a large amount of bubble wrap around the box and the bag. That is the only thing that they could improve on; other than that great and will definitely recommend.
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It was great. I badly needed a extra battery for my camcorder Canon XA35. When I purchased there and then. It was delivered the following morning I had to film event that evening.
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In good faith I purchased a Canon EOS Rebel T8i. Went to use it 2 months after purchase. Would not work. Nothing on it would work even though was fully charged. Contacted Park Ave Video and they would not respond. I would never use this site again.
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Top rate on line shopping experience Always do my camera and accessory shopping at Park Ave Video. Have been doing it for over 10 years and have yet to find anything that wasn't 1st class whether it be the quality of merchandise, customer service and return policy.
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Excellent product, sturdy and strong, easy to assemble, super quick delivery - arrived 2 days after order was placed. Would definitely buy from this company again and highly recommend them.
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Excellent service and correspondence, Park Ave Video made it easy to order, shipped it right away, and I couldn't ask for a better buying experience.
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Brilliant customer service and great buying experience- would highly recommend.
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Seamless experience, wonderful customer service, and a great range of equipment to choose from. I have been buying from Park Ave video since my first underwater camera in 2016. over the phone, online & in the store. i have always been pleased with the advice and help with products and the assistance in the store. everyone is knowledgeable and helpful, and will get you to the right person in a department, if needed. Will definitely be using again in the near future 😁
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Easy to find what I wanted, great range and prompt service, quick postage time and very satisfied with the product received. Will be purchasing from this store again in the future.
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Great experience. Reliable/genuine source. Always delivered around the estimated time given. Descriptions are as described. Very reasonable pricing. All in all, happy customer!
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Just purchased a second Nikon D850 so I have two bodies always ready. Park Ave video is no brainer for excellent inventory, price, and customer service. In 25 years they have never let me down. First class service - would not hesitate to recommend and use again.
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Great Service from start to finish. The company even delivered the camera 3 days early which was a bonus!
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User friendly site to order from. Company stays in touch with shipping updates. Item ordered exactly as pictured and arrived in perfect condition. Would definitely recommend them to my friends and family.
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I've been using this website for a while now and am always pleased with the ease of ordering. I recently ordered a Polaroid underwater housing for my Sony NEX camera. The housing was inexpensive but it worked great. The pictures were super clear and our camera was protected. That too arrived on time, might even be earlier. I have no qualms in recommending them and will certainly be using them in the future for any photographic advice and equipment.
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I shopped with Park Ave Video a long long time ago and was not happy with the stock levels and shipping time but recently decided to give them another go. My order arrived much much quicker this time! very happy with the delivery. not only that it was the best priced out of many stores.
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This was my first time using Park Ave Video and it was a great experience! Emmy& Daisy were an incredible help throughout the whole process, always fast to reply and made everything run smoothly. I will definitely be a returning customer.
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Excellent customer service. Camera was exactly as described. Very pleased with the entire experience.
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I have purchased a Canon XF605 camcorder from Park Ave Video on Monday and it arrives on Friday. The camera arrived from New York by DHL as new in a box. That was quick.
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I’ve used Park Ave video twice so far and each time been very impressed by the service and the quality of equipment. The staff are friendly and helpful. Couldn’t recommend more.
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Excellent service, friendly and professional customer services, hassle free process, will definitely be using this company again, highly recommended.
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Excellent service from initial contact to delivery. Very helpful and courteous staff. I would have no hesitation in returning if any advice or further equipment were needed.
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Outstanding Service They were very helpful when I had questions about the phones I wished to purchase; prompt in their response. I was pleased with how they kept me informed as a consumer and the products arrived well within the estimated delivery. I appreciated their congeniality in how they dealt with me.
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Excellent service Items ordered were as advertised, packed very well and shipped promptly. Looking forward to finding more items in the futures. Couldn't be happier!
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From ordering to shipping and delivery, the purchase of a tripod from Park Ave video was seamless. Their range of products good and their prices competitive.
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My lens arrived within two weeks- one week ahead of schedule. A trouble-free experience with no complaints.
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Best customer service I’ve experienced. Simple, quick, easy, reliable and very helpful, lovely people who seemed to genuinely care about the service they were providing.
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Stocks aren't updated online. Order was put on backorder. Has been for about 3 weeks now. Called them and said they needed to order it overseas. Which is fine, but they really shouldn't say they have it in-stock if they actually don't.
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Nikon NIKKOR 35mm f/1.8 I purchased this lens online and wasn't exactly sure it would do what I needed it to do .but after speaking with a sales rep from Park Ave Video I felt better. I have to say I am more than impressed and very happy with the lens it is a great carry around lens that does it al. And I can't say enough about how good the people at Park Ave Video are to work with. Their knowledge is second to know and I look forward to doing more business with them!
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Was happy with the customer service, Nikon Coolpix B500 camera I ordered didn't work, the customer service team were very good to work with and sent me a credit which I then used to purchase another camera and the new one has been great.
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The website is user friendly and easy to navigate. The range of products offered is great. The delivery was prompt. Everything was painless. Highly recommended.
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From ordering to shipping and delivery, the purchase of a tripod from Park Ave video was seamless. Their range of products good and their prices competitive.
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Bought a lens for my camera. The lens was extremely well packed, brand new, and sealed in the original Fujifilm packaging. Was sent by the most reliable carrier, DHL, and arrived in a few days. Would definitely purchase again.
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Great online range of photographic products. I found the prices to be competitive with the bigger stores if not better. My order was sent really quickly and packed with care. I'd definitely buy from them again
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Yes five stars. Yes five stars.Arrived quickly to Australia and in mint condition.Website easy to use and would use again.
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Good communication, trusty shop They lasted a bit more than expected in sending a mobile, but we have had a good communication, and I received my purchase successfully. Really good shop. I would repeat
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Don't hesitate to order from these guys. Prompt service. Followed special instructions. Good communication. Great choice of products and very competitive prices, I also like to pay with PayPal.
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Very efficient service. Friendly staff. Easy transaction from start to finish and the equipment arrived in perfect condition and very well packaged/protected. Courier was on time and courteous. Kept informed all the way through from purchase to delivery, Would definitely use them again, many thanks.
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I've shopped with these folks for years. Only once had a problem with cameras out of stock - they let me know quickly and made the necessary arrangement. Can't beat their service, or the free shipping.
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Good range of equipment available and the staff are super helpful! Will definitely continue using them for future products! 10/10!
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Very reasonable pricing and absolutely top notch customer service, everyone there was a pleasure to deal with.
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Great service from Park Ave Video .The tripod I ordered was delivered promptly, within the advertised timescale and matching the description on the website. Excellent service!!
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Great camera for the price. Quick shipping & communication from the team. One of my favorite online stores.
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Great equipment, wonderful service and very reliable. Easy next day delivery, and simple pick up, i wouldn't use anyone else now. Thanks.
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Great company to do business with. Purchased a number of camera lenses and bodies with no bother at all. Great service great prices.
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Easy purchase process. My questions were answered fairly quickly. The delivery took a long time but still turned up within the predicted delivery period.
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Bought a lens for a recent job and couldn't be happier. Reasonable price, excellent service, extremely helpful and a very easy process. Highly recommended!
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The orders are dispatched speedily and are well packed. I’ve never had to complain about anything I’ve bought. There’s a great variety to choose from too. 100% recommended.
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satisfied customer Everything is right on this website. My order is came in the right time, excellent condition. I can check everything about my order. Thank you so much!
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Canon EF 70-200mm f/2.8 Great lens, good price and excellent shipping. And all around win! This was purchased as a last minute gift and was received in time (free 3-day shipping) as advertised. Will do business with Park Ave Video again!
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I have bought a few products from Park Ave Video over the years and have never been disappointed. My most recent purchase was 8 days ago. The camera was priced very favorably and they delivered it interstate overnight. Super impressive!
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Everything ran smoothly. They were very helpful in making sure we had the right equipment for the job, and everything was securely packed with clear instructions. The delivery service was on time and not a problem, delivering and picking up as requested. Many thanks for all the work.
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Andrew and the team were excellent. The camera and all accessories arrived on time, and everything was ready to go, I took it on a week long trip and only needed to charge the battery a couple of times which was great because I had more limited access to electricity. I'm excited to take the camera on more trips and continue to test its limits. I wouldn't definitely use this store again. Thankyou
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Smooth and efficient service; good quality equipment The service was smooth and efficient, and the camera was in excellent condition. The photos are so crisp and I can honestly say that this was the best purchase I've ever made. I am not looking back and glad I ordered it from Park Ave Video vs other websites. The packaging, shipping, and customer service were outstanding. Would definitely recommend them
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Very fast delivery and the best price - highly recommended, Easy website to work with, great range. I will definitely come back and recommend the website.
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The team are so friendly and helpful! One of the best companies I have ever had the pleasure of working with, I would strongly recommend them.
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This was the first time I used Park Ave Video. I found the people I spoke to on the phone very knowledgeable and ensured I got the right kit for the job. Delivery was seamless. I will definitely be using them again.
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Fantastic service, ordered a lens on the last minute for a shoot and the whole process was very easy. Great company and will definitely use them again.
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Great quality products. Very easy to navigate the website. Impressed with the fast delivery. I will definitely come back and recommend the website.
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Truly a one-stop shop for photographers & videographers
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Let the customer choose their own delivery carrier. UPS is far superior to Fedex.
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We purchase from Park Ave Video all the time. As long as the product is in stock the service is excellent. Sometimes have a hard time finding thing or there is low stock, but other than that they are awesome.
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Wonderful support Prompt delivery, good service and very helpful customer support.
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