Customer reviews for parkavecameras.com

Customer reviews

• 1 / 5

  

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  I asked for photo ID on a digital support, I end up with a photo scanner on my flash drive? Something I could have done myself, with a little manipulation of Parkavecameras. And when I came back, the seller told me that it was the company policy which did not allow him to give me the photo ID on the medium. Consequently I paid $40 and wasted time to end up with a photo scanner useless !!!!!!

  Review of 9/3/20, following an experience of 8/27/20 by ALLY R. *

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• 1 / 5

  

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  Placed an order for a Fuji gfx50s on the 17th July and over $5,490 was taken from my debit card. Then received an e-mail on the 20th to say there was limited quantity. I replied its not a big issue as long as they could deliver the item in two weeks or specified date. A month went by so I called them to check on the progress. Then received an e-mail saying they would "follow up with Fujifilm". Nothing for around another week so I e-mailed again only to receive another e-mail saying they would "liaise with their sources today", but they didn't update me. Park Ave Cameras seems reactive instead of being pro-active and as someone who has works in customer service for over 20yrs ,dealing with American buyers both online and physically on a daily basis I know when I'm being led up the ripoff path and if they couldn't source the camera they should have just said so and credited back the money. As of tonight 08/27/2020 the website is showing estimated delivery if you order one as between 24-30th August , a whole month after I ordered mine. I'm also in the market for a Fuji GF 32-64mm f/4 R lm wr lens and rechargeable fuji li-battery but I will be shopping elsewhere. They seriously need to get their noses in gear and start respecting their customers but currently I don't see it.

  Review of 9/3/20, following an experience of 8/27/20 by LELA K. *

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• 1 / 5

  

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  Arrogant seller, nervous, despite this unsure of his merchandise and having finally sold me the wrong model adapter ... to avoid

  Review of 9/3/20, following an experience of 8/27/20 by ANTONINA K. *

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• 1 / 5

  

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  Unpleasant. Novice amateurs are clearly not welcome

  Review of 9/3/20, following an experience of 8/27/20 by JOSIE W. *

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• 1 / 5

  

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  This is the 1st time that I have fixed up a lens and unfortunately the work they did was not up to snuff. I went to get my Pentax 24-70mm lens after three days as they said, the next day after the 1st shoot I noticed that something was wrong, focus that is not done, zoom that clogs. I had to return to the store, a screw may have been forgotten or badly drilled in the lens. I therefore went back for after-sales service ... and was not ready until 15 days later. I had to rent lenses during this period, having no other wide angle, which cost me time and money, for a fault of the after-sales service. Unfortunately no compensation provided and when I expressed my disappointment, I was told that it was "human to be wrong" ... I had a very good contact with Alex but unfortunately today I am disappointed by the after-care service that they use, and by the lack of empathy to which I was entitled in store by indicating that I had to spend 15 days to travel around New York to rent and bring back a similar goal several times.

  Review of 9/2/20, following an experience of 8/26/20 by JEFFEREY L. *

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• 4 / 5

  

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  Fantastic service in here. I have only been here once before. On this visit they had ordered me a rear lens cap for my Fuji x-mount. Fitted whilst I waited at no charge. Significantly, every person who came out to reception either to do something or put mail out acknowledged me with a nod or smile... that goes a long way for me. I would have no hesitation in recommending their services..

  Review of 9/1/20, following an experience of 9/1/20 by MARTA M. *

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• 5 / 5

  

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  This store is well-stocked with film photography. Every time I have turned to them, the experience has been very positively energetic. The shop footprint is quite compact which can mean it gets crammed quick but the wealth of knowledge is worth waiting for. I am regularly in here and I see a lot of people who seem unhappy with the valuation of their old film cameras, but lets be honest if they offer you a price it has to be in line with resale value so they can continue to operate. Just because something is old doesn't mean it is worth the moon. I have purchased 2 film cameras here and most of my negative development kits here. Staff are generally very helpful, they are not there to tell you how to take a photograph with a camera though as some people seem to want them to. They will not sell you the "I need a camera that takes great photos", what they have done for me is taken my limited knowledge offered advice and left me with purchases I have been using for the past year without any issue. My example would be buying a medium format TLR, I went in and just said "what can I buy under $300", I was presented with 2 options, a $160 camera or a $190 camera told about the pros and cons of each. I was shown other alternatives and had a genuinely brilliant shopping experience (in this case with the owner) ending up with the $190 camera. All my cameras and lenses have come with a 30 day guarantee, but I have never had any problems with them. I will continue shopping with them well into the future and I am very glad to see a more traditional camera shop doing very well.

  Review of 9/1/20, following an experience of 9/1/20 by TRACY F. *

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• 5 / 5

  

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  This store is well-stocked with film photography. Every time I have turned to them, the experience has been very positively energetic. The shop footprint is quite compact which can mean it gets crammed quick but the wealth of knowledge is worth waiting for. I am regularly in here and I see a lot of people who seem unhappy with the valuation of their old film cameras, but lets be honest if they offer you a price it has to be in line with resale value so they can continue to operate. Just because something is old doesn't mean it is worth the moon. I have purchased 2 film cameras here and most of my negative development kits here. Staff are generally very helpful, they are not there to tell you how to take a photograph with a camera though as some people seem to want them to. They will not sell you the "I need a camera that takes great photos", what they have done for me is taken my limited knowledge offered advice and left me with purchases I have been using for the past year without any issue. My example would be buying a medium format TLR, I went in and just said "what can I buy under $300", I was presented with 2 options, a $160 camera or a $190 camera told about the pros and cons of each. I was shown other alternatives and had a genuinely brilliant shopping experience (in this case with the owner) ending up with the $190 camera. All my cameras and lenses have come with a 30 day guarantee, but I have never had any problems with them. I will continue shopping with them well into the future and I am very glad to see a more traditional camera shop doing very well.

  Review of 9/1/20, following an experience of 9/1/20 by ROY M. *

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• 3 / 5

  

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  They told me a Fuji xt-4 was in stock, I was to pick up on the way? Unfortunately! 20 minutes of waiting for it to come from the external warehouse!

  Review of 9/1/20, following an experience of 9/1/20 by BUSTER W. *

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• 3 / 5

  

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  Wide range of expert employees. Due to the size of the shop, not really personal.

  Review of 9/1/20, following an experience of 9/1/20 by IGNATIUS K. *

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• 5 / 5

  

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  Bought my first camera from Park Ave Camera today. Friendly staff with useful tips and advice. Helped me sort out an issue with my old camera by cleaning the sensor optics completely free of charge. Then gave me 5 years warranty on my new camera, also free of charge. What more can you ask for!!

  Review of 9/1/20, following an experience of 9/1/20 by JENNINGS C. *

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• 5 / 5

  

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  August 4th bought a beautiful Bushnell. After a very expert explanation and looking at various options, I chose the Bushnell, also because of the lifetime warranty on these binoculars. Alex was knowledgeable and full of advice. Not a pushy salesman who had to sell something but took the time for advice, what are you going to use it for was the first question he asked. Definitely recommended for people looking for high-quality binoculars and good advice! TOP!!

  Review of 9/1/20, following an experience of 9/1/20 by MOLLY B. *

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• 5 / 5

  

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  Have positive experience with this store. Staff is always solution-oriented. They have a lot of stock of all major brands and lots of accessories available from stock! Tripod made by Nikon and I am very satisfied with it. Good explanation of how the tripod works and I could always come back with questions. Was there by chance when it was very busy. Got coffee for long wait. Very thoughtful!

  Review of 9/1/20, following an experience of 9/1/20 by ROBBIE K. *

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• 5 / 5

  

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  Some time ago I bought a lens hood for my SLR camera, much cheaper than in the big box "camera" shops. Park Ave Cameras responded quickly to my question and so I knew which type to order. Delivery was also arranged quickly !, I am happy (:

  Review of 9/1/20, following an experience of 9/1/20 by VICKIE D. *

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• 5 / 5

  

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  It was very neatly delivered without problems, the parcel has also arrived very quickly, I needed advice and you could always reach via email I got very good help there too I was very confident that I got my money back for the returned packages! The service was tip-top!

  Review of 9/1/20, following an experience of 9/1/20 by LEE L. *

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• 1 / 5

  

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  If you are looking for a store that offers subject-matter knowledge and knows what they are selling, I would quickly look further. I was told that a celestron digiscope adapter is to be present in the store in NY. On the spot they say that this is not the case, then just a phone call between two locations to B&H. The answer: yes we have that within our stock you may pick it up yourself. More than an hour later, these people are trying to ship us a piece of plastic that you can order through Amazon. A real shame! I conclude from this that you are still better off in a specialist store than in a electronics store that plays a big man online.

  Review of 8/29/20, following an experience of 8/22/20 by LAISHA C. *

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• 1 / 5

  

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  Worthless customer service. We bought GoPro's for 1500 dollars; If there is an error on the invoice, you will be told that "this can no longer be adjusted". Park Ave Cameras; making a credit note and a new invoice takes 2 minutes ... Our filmmaking company will go to another supplier in the future. Update 1: more than a month further and still no solution from Park Ave Cameras. Update 2: 2 months further and still no solution. Update 3: In the meantime 3 months further and still no solution has been offered by Park Ave-Cameras. The "never darken my door again" look.

  Review of 8/29/20, following an experience of 8/22/20 by KATRINE R. *

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• 2 / 5

  

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  A shop where you can find nice gear in occasion, but ... The staff is the opposite of friendly, but in some extent, some employees are more helpful than others. Also, even after buying more than $30000 of equioment over several years, they have no token of appreciation in any regard. Sometimes, even a "hello" and "goodbye", you have to fight to get it! A little politeness and good manners, it does not eat into your gluttonous profits. They also seem to forget that if you decide to pay more than online, it is expected that i get quality service.

  Review of 8/29/20, following an experience of 8/22/20 by QUENTIN C. *

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• 1 / 5

  

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  Nikon-D7500. Brought in for repair. Was sent to some Nikon in USA factory for repair. After complaint and after the device was scrapped by that Camera sales amateur, he had to send it to Nikon. This is beyond my agreement and my knowledge. All trust away

  Review of 8/29/20, following an experience of 8/22/20 by EUNICE R. *

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• 2 / 5

  

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  Nowadays you steer clear of online for a brick and moratr store for the added value that a personal contact with the sellers can offer, otherwise it is just as easy to order via the internet. In this store people they don't seem to have woken up and smelt the coffee yet. The purchased product was delivered much later than agreed, nothing more than putting it on the counter and paying, I did not expect silence from the staff and for the price I did not have to beg for their attention, it. A few dollars more expensive than the average internet shop.

  Review of 8/29/20, following an experience of 8/22/20 by SABRYNA S. *

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• 1 / 5

  

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  Last year placed a backorder for a Nikon camera. After the given date, my camera was still not available after 6 months of waiting. Drove back there a few weeks because according to the website a certain item (the same camera model) was in stock. Once there they could not find the camera LOL. Eventually went to the competition where I could even take it home for $70 cheaper. Calling Park Ave Cameras? You end up with a service that demeans all stores. It is therefore impossible for you to contact the store directly to ask questions or to check whether the item is in stock. Went to buy a lens a few days ago. Of the different models that they sell online, only 3 were available, but none of the rest were available in a store. Finally ordered online. Delivery by UPS. I immediately held my heart because I have never had a positive experience with them. Delivery would happen today between a certain hour and yes ... Nothing received. LOL. Sorry Park Ave Cameras, but never again. Not a bad word about the sellers because they are great, but how does Park Ave Cameras work as a company?

  Review of 8/29/20, following an experience of 8/22/20 by DENIS R. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Not Recommended, I wanted to talk about my experience and disappointment as their customer. I decided to buy the item Impact VC- Digital Monolight with transmitter bundle and the Westcott X-Drop Kit. During assembly I realize that it requires an Reflector from Godox bounces the light off a centrally positioned deflector and is directed to fill the white reflector interior. No salesman present at the sale gave me this essential information. Then I take care of mounting the monolight and the bundle as it may break because of its poor quality! I make contact with the customer service that offers me to replace the item and make a commercial gesture. I go there and exchange my monolight and get a new honeycomb grid. Back home I can finally test the entirety of my equipment and surprise one of the spot is failing and indicates a signal of error! I get back in touch with the service that offers me once again to go into the store to change the spot! I find myself again having to modify my professional program this afternoon! I set off and will inform you of the progress of the situation ... Once on site, I mention that this situation is unacceptable and that I lose two hours of my day trip due to their incompetence. A salesman can not help but try to humor me by telling me that the drink I consume will give me energy! They tell me that they are not responsible for the malfunction of the equipment and that the responsibility lies with the production company. I think that any professional working in this sector would take care to check the quality of the products that are delivered in store? After a replacement spot, a test in store and "a commercial gesture" (two heads), I can finally go to test the equipment! An incompetent customer service and unverified equipment! TO AVOID

  Review of 8/29/20, following an experience of 8/22/20 by JETTIE J. *

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• 1 / 5

  

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  They are very close to me but they are so cold to me that they are better off elsewhere and they may no't yet know they're the worst camera shop in New York and you can say that they are not bad, but even Amazon is not pure as the white snow. Extremely bad experience with them just bought the Ricoh Theta z1 360 camera today and the box is empty when I got home and I really need it tomorrow and they are close for two days what is this service fu ** kng and after two days what they will say I do not know, but the worst camera store in New York and you can say the worst in the US and this is not the first time I had a very bad experience with them, but it's fu ** king time bad time for me and they are really a let down to the photography local community.

  Review of 8/29/20, following an experience of 8/22/20 by DAISY B. *

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• 3 / 5

  

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  Popular shop for camera stuff. The price seems reasonable but not the cheapest. I was looking for a wide lens for my Canon dslr camera. They don't sell the model that I want, but they said that model is discounted, and tried to sell me another lens which is more expensive.

  Review of 8/27/20, following an experience of 8/27/20 by EDMOND G. *

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• 3 / 5

  

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  Popular shop for camera stuff. The price seems reasonable but not the cheapest. I was looking for a wide lens for my Canon dslr camera. They don't sell the model that I want, but they said that model is discounted, and tried to sell me another lens which is more expensive.

  Review of 8/27/20, following an experience of 8/27/20 by IVA D. *

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• 5 / 5

  

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  Great price. Polite staff. No hard sell.

  Review of 8/27/20, following an experience of 8/27/20 by PINK M. *

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• 5 / 5

  

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  One of the oldest and most famous camera shops in New York. Sales persons there are knowledgeable, who can provide useful advice basing on your needs. Not always providing the best price when comparing to net based shops, but you get good advice there when needed.

  Review of 8/27/20, following an experience of 8/27/20 by MAEVE G. *

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• 5 / 5

  

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  This is candyland for manual photography enthusiasts

  Review of 8/27/20, following an experience of 8/27/20 by SANDY B. *

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• 4 / 5

  

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  Camera shop in downtown New York. Has a great selection of second hand gear for people on a budget.

  Review of 8/27/20, following an experience of 8/27/20 by GREGORY S. *

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• 3 / 5

  

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  Specialized store with knowledgeable personnel and beautiful selection of the best products out there. Unfortunately like most startup specialty stores it has a steep markup.

  Review of 8/27/20, following an experience of 8/27/20 by STERLING W. *

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• 3 / 5

  

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  Inordinately pricey and try to push you expensive material when cheaper options are staring you online... 🙄

  Review of 8/27/20, following an experience of 8/27/20 by GABRIEL W. *

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• 5 / 5

  

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  Compact photography store. Huge selection of camera bags, mounts, darkroom, and lens accessories. Decent collection of Leica and Hasselblad, and top-end Nikon and Lumixes are available to feel, including a vast variety of lenses. Staff is experienced. I bought a OneStep+ from Polaroid Originals here, they had all types of classic instant film cameras on stock. I think this shop is best for advanced novices, and semi-expert photographers.

  Review of 8/27/20, following an experience of 8/27/20 by DELILAH C. *

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• 5 / 5

  

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  3rd full kit bought at Park Ave Cameras in 10 years, prices and advice are still good. Good source for both Canikon and brands a little more alternative (Pentax and Sony).

  Review of 8/27/20, following an experience of 8/27/20 by MALLIE H. *

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• 5 / 5

  

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  a super store, with excellent hospitality and advice, not to mention ultra competitive prices (especially for Nikon equipment)

  Review of 8/27/20, following an experience of 8/27/20 by JOLIE S. *

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• 5 / 5

  

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  Brilliant customer service. I was undecided about which camera to choose but these guys spent time letting me check out each one and giving advice about my various options. Some camera shops make you feel like an inconvenience if you’re not sure exactly what you want. Not this shop. Will definitely buy from them even though they’re an hour away from me. Nice one.

  Review of 8/27/20, following an experience of 8/27/20 by DEVON W. *

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• 5 / 5

  

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  A local business that knows how to play the game against the tenors of Amazon's pitch, B&H or EBay, at least in the field of photography. Purchasing a Leica lens and a bag with just $500, especially a 3 month warranty store, it's still better than an online purchase (which would have been more expensive 50 dollars for a warranty breakage a product that you have not even been able to watch, touch and test ..) Special mention to Alex who took the initiative to keep me all day the coveted opportunity back shop, knowing that I had a lot of travel time (2 hours round trip) and Tabitha, passionate about photography but also optical engineering (and heaven gazers binoculars, like me ..) where big conversation photo / innovations super cordial ... that you will not find anywhere online ... A nice address to know, I will return despite the distance given the reception, advice and reasonable prices.

  Review of 8/27/20, following an experience of 8/27/20 by RHEA G. *

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• 5 / 5

  

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  I came to replace a used GX7 with a GX9 box. The sellers are very professional, merchants and excellent advice. Although a heavy user of B and H Photo, it is this kind of service that makes me say that it encourages local brands with quality service.

  Review of 8/27/20, following an experience of 8/27/20 by BRIANA R. *

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• 5 / 5

  

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  A team very friendly and welcoming, the shop regularly organizes many events around the world of photography (photo exhibition, meeting with renowned photographers, presentation of new cameras...). Quality service and good advice to buy the photo equipment that best fits everyone's needs.

  Review of 8/27/20, following an experience of 8/27/20 by ESTELLA V. *

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• 4 / 5

  

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  Good advice, professionally attentive staff, very good customer experience to purchase my rugged waterproof case, despite a small error that has crept in the estimate compared to the promotional offer communicated on social networks. But once reported, this mistake was immediately rectified and ruled in my favor!

  Review of 8/27/20, following an experience of 8/27/20 by MARIELLE C. *

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• 5 / 5

  

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  After having read thoroughly online poring over many articles and other comparatives, my choice for a future hybrid photo equipment was almost concluded. However, I needed to confirm this choice with professionals, and I went to Park Ave Cameras. In the end, I came out with a device of the same range but different brand, much more suited to my needs thanks to the valuable advice of a team of professionals (thank you Alex!), And this is all their added value . In short, I recommend this store and its team for its quality of service.

  Review of 8/27/20, following an experience of 8/27/20 by CLEVE A. *

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• 5 / 5

  

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  Great listening and advice! I am delighted with the Olympus that Alex recommended to me: it answers exactly to all my dreams .. Thank you so much!

  Review of 8/27/20, following an experience of 8/27/20 by ARELY K. *

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• 5 / 5

  

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  Very nice homely customer care, pro and personalized advice. We were able to test the equipment we had identified and compare the different options. The seller has been very good advice. We were able to leave our camera to charge during our ride and we went back to look pick it it. Really a bespoke and quality service! I recommend and will not hesitate to return!

  Review of 8/27/20, following an experience of 8/27/20 by JAMISON H. *

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• 5 / 5

  

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  I recently had a problem with my Pentax 645Z Dslr.I contacted tPark Ave Cameras and spoke to Alex Bushell , he very kindly arranged for the camera to be collected from my home address. The camera was looked at by the technicians and repaired as necessary. I received a phone call from one of the technicians explaining what had been done to repair the device along with an e-mailed report. The technician explained the process of me getting the camera back and when it would be posted out. I asked a number of questions regarding my Pentax and other products stocked in the store, he was very knowledgeable and helpful. The whole experience was very prompt and efficient and I would definitely recommend using them. Excellent service all round.

  Review of 8/27/20, following an experience of 8/27/20 by TREMAINE M. *

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• 4 / 5

  

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  FIRST TIME PHOTOGRAPHER, experience from this team has been FIRST CLASS. I had placed an order for a Hasselblad X1D II 50C medium format, been helped through every stage of the process. I was informed very early on that the particular camera will be available in a week time as they are awaiting a shipment from there supplier, they have gone above and beyond with constant updates to get this in earlier. Happy to say it is now on its way to Michigan a day earlier than expected. first class service and unbeatable customer services, I feel all involved did there absolute most. I will be returning for future purchases without a doubt.

  Review of 8/27/20, following an experience of 8/27/20 by NOE H. *

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• 5 / 5

  

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  Excellent and huge selection of equipment, only branded and good quality equipment, prices are as low as on the internet, very nice and good service, the employee did a great job at trying to advise me about a tripod unit even though i'm not well-versed with photography. I'm very surprised and happy about the service and its my favorite camera store in New York!!

  Review of 8/27/20, following an experience of 8/27/20 by ROYAL K. *

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• 5 / 5

  

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  Alex at Park Ave Cameras was super friendly from the start. Helped restore my decades old film camera with new batteries, a good dusting off, and new film. His care truly made my day. My English isn't the best, but he was patient and happy to help. Will definitely be back for my future photography needs!

  Review of 8/27/20, following an experience of 8/27/20 by ALLENE B. *

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• 5 / 5

  

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  The best place in the top of the tenth photography places in NYC to have good advice in terms of acquisition of photo & video equipment. Alex is able to offer you a wide range of solutions among the available brands. For amateurs and professionals photography. I bought a Canon Zoom 70-200m.m. used 2.8 -but it's like new. Film development are very affordable.

  Review of 8/27/20, following an experience of 8/27/20 by JOHATHAN L. *

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• 4 / 5

  

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  Warm reception, often super competitive prices. Guaranteed level they are at the top too, I had a problem with my Leica DG Summilux 15mm f/1.7 (default Panasonic) with a dark spot that appeared in the lens, Panasonic had initially refused to take it as a guarantee, thanks to the shop and their patience they could pass as a guarantee. Unfortunately they close early before I close my office.

  Review of 8/27/20, following an experience of 8/27/20 by BRIONNA P. *

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• 5 / 5

  

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  A specialist photography store open to all !!!! They are welcoming, listen to you and answer you clearly and in detailed form. I had a good time there. There is plenty to see for enthusiasts of all brands and from all eras. I'm not talking about the higher-end collection only... In any case, this photographer's toehold in the industry persuaded me to go back there !!! See you soon.

  Review of 8/26/20, following an experience of 8/26/20 by LARRY D. *

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• 3 / 5

  

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  Friendly people in the store. However, their webshop does not allow tax-free PayBoo payment, which means that I cannot have it delivered at home.

  Review of 8/22/20, following an experience of 8/22/20 by VIRGINIE K. *

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• 5 / 5

  

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  A massive selection of gear, people who know what they are talking about and who have already used the equipment that they offer and for those who can afford premium equipment that is difficult to find elsewhere!

  Review of 8/22/20, following an experience of 8/22/20 by LETHA H. *

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• 3 / 5

  

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  Completely disappointed, after my first visit, I finally found a seller who saw me enter the store and took care of me. Since the move, but the others seemed bored and busy in the staring at their computers where it is difficult to have a contact. I do not understand too much the aloof attitudes but it is not my problem. I did not find the strobe I was looking for but I went out with another that I needed for a long time and at a good price. Thank you to the employee of the year who served me. Yes, it's been a long time since I had lost hope. While at the next shop, I bought 3 items...

  Review of 8/22/20, following an experience of 8/22/20 by JARRET M. *

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• 5 / 5

  

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  Super camera store! No complaints ! I came with my DSLR for a defective sensor and the seller immediately jumped at the job he explored all possible solutions and imaginable for my issue! He was very professional and his colleagues around him were all super friendly and humorous which made it all very customer-friendly encounter. I highly recommend this store if you have any camera repair concerns they help you directly (if it is a concern not too serious I imagine) and give advice. Everything there is very pro! They conquered my heart and will return soon!

  Review of 8/22/20, following an experience of 8/22/20 by EDD Q. *

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• 5 / 5

  

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  Excellent service, good prices and a huge choice.

  Review of 8/22/20, following an experience of 8/22/20 by MANDY L. *

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• 5 / 5

  

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  Their customer service was absolutely superb. The associate who helped me was knowledgeable, gleaned what he was talking about, and spent more than an hour explaining to me all the possibilities that would suit my needs, including the advantages and disadvantages of different or similar binoculars. It is not too difficult to park in the area unless you visit them during rush hours.

  Review of 8/22/20, following an experience of 8/22/20 by YESENIA Z. *

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• 5 / 5

  

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  Park Ace Cameras is now my favorite, Leica official dealer 👍 for their professionalis, dynamism and passion. They always give me a very good welcome here. Multi-brand camera store well known to all (seasoned) photographers in New York (and elsewhere!). Regularly supports demos and events related to different brands and products. Competitively priced and online sales via the site. Purchase and resale of second-hand equipment (shop windows dedicated to the old store). I highly recommend! Closed now on Saturdays.

  Review of 8/22/20, following an experience of 8/22/20 by DIMITRI M. *

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• 4 / 5

  

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  Dynamically available team, having given us invaluable tips, we felt we were well advised by experts in the field. And it's not so important for them to sell something you use or not, they seek to explain why! Vast diversity of videography products and good prices. It just remains a little bit better to organize for a cruising to the store in terms of travel.

  Review of 8/22/20, following an experience of 8/22/20 by MARIAN K. *

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• 5 / 5

  

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  Lovers of photography, this is yours Alladin's cave

  Review of 8/22/20, following an experience of 8/22/20 by FLOYD R. *

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• 5 / 5

  

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  What's great when you go to Park Ave Cameras is that you always get to-the-point advice! :) (That's why it's my favorite shop!) Super team of photographers, even if you are a beginner in photography, they help you well and take the time to explain everything clearly so that you can make the right choice. Top store, top service!

  Review of 8/22/20, following an experience of 8/22/20 by JACE G. *

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• 5 / 5

  

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  My Polarizing filter was trapped in my lens. I tried all the tricks of the experts on YouTube, nothing worked. Super friendly service in the store, two seconds of work and it was loose! Also top-notch for advice on lenses, accessories, ... Always patient and professional!

  Review of 8/22/20, following an experience of 8/22/20 by MARILIE J. *

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• 5 / 5

  

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  Good store. Professional welcome and good advice. Good choice of photography merchandise. Many models on display. It is a well-rounded photographic shop, I visited it a few months ago to buy a Sony a7r ii and they advised me incredibly to acquire adapters, on-camera lights, among other things, they also stock weaponry scopes!! Widely recommended, I will surely visit her again on my next trip!

  Review of 8/22/20, following an experience of 8/22/20 by ALEXANDRIA M. *

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• 1 / 5

  

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  Bad, they will look at you suspiciously if you don’t look white-skinned!

  Review of 8/22/20, following an experience of 8/15/20 by FELIPE C. *

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• 2 / 5

  

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  $120 for a senosr lens cleaning? These guys are crooks

  Review of 8/22/20, following an experience of 8/15/20 by LEONIE H. *

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• 2 / 5

  

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  Selection is good. Especially, the mirroless dSLr and full-frame selection. Customer service, however, is extinct with Dinosaurs and our homo cousins. I would not recommend this location. Update: Figured I'd give them another chance 2 weeks later because I was looking for an rf lens to ef mount adapter for Canon. The service clerk was the rudest I have literally ever spoken with. Decided to take my business else where.

  Review of 8/22/20, following an experience of 8/15/20 by ELVERA S. *

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• 1 / 5

  

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  Was going to give a zero star review(but Net Reviews or Alphabet don't permit), but it’s more of the same. Giving the 1* reviews and you’ll know what you’re walking into with many customers. They don’t even comment to 90% on the negative reviews so they definitely don’t care. There are many camera shops in town that are 1000% better than this place. Do yourself a favor and go out of your way to find a better camera retailer.

  Review of 8/22/20, following an experience of 8/15/20 by DAMIAN R. *

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• 1 / 5

  

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  Park Ave is a scam stratagem. He lied about a cameras capabilities and declined to refund me. It took one whole month to get my money back after threatening to involve the authorities for a breach in consumer law. Do not buy from here.

  Review of 8/22/20, following an experience of 8/15/20 by ELMORE F. *

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• 1 / 5

  

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  I purchased a FujifilmGFX 50R on Thursday 6 August 2020 and brought it back the next day for assistance with settings. Unfortunately the sales assistant dropped my camera on the ground damaging the lens. This was disappointing as I always handle my expensive items with extra caution.

  Review of 8/22/20, following an experience of 8/15/20 by MARSHALL H. *

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• 1 / 5

  

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  I would be very careful in purchasing any items from this store. They black list any customer who returns product defective or within the published return policy. Buyer be aware.

  Review of 8/20/20, following an experience of 8/13/20 by STEPHANY S. *

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• 2 / 5

  

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  The sales person was not knowledgable and didn't know their products and the features, didn't know how to procure a new product with Canon, also he refuse to do the price match when I ask for it. I bought exactly the same item from Amazon $18 cheaper!

  Review of 8/20/20, following an experience of 8/13/20 by REY P. *

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• 1 / 5

  

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  Wish I could give 0 stars. Never returning or reccomending anyone here again. I spent several hundred dollars at this store and one of the cameras I got was heavily tampered, it was missing it's battery and even after I got a battery the camera wouldn't even work. I went back with the reciept and product, and instead of apologizing to me and replacing it, the extremely rude manager told there was nothing he could do since the packaging was torn. Don't shop here.

  Review of 8/20/20, following an experience of 8/13/20 by ROSENDO W. *

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• 2 / 5

  

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  Nice guys but sooo many human errors... misunderstandings, etc. I will not go back.

  Review of 8/20/20, following an experience of 8/13/20 by KYLA M. *

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• 3 / 5

  

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  Almost $1000 over priced from everyone else in New York! I spent the afternoon looking for a mirro-les eos r5. Best price I found in the market was $5000, all the other camera stores sat right at $5500. Park Ave cameras sold theirs for $6500 with the lens.... price shop . Very friendly staff, just way overpriced

  Review of 8/15/20, following an experience of 8/15/20 by EMMETT K. *

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• 5 / 5

  

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  Park Ave Cameras is my favorite photography retailer in the New York area! when I moved up here from Colorado Springs, I went to every store to find my new go-to. Park Ave was by far the friendliest, well managed, COMPETITIVELY priced. Everyone there is well informed on most disciplines and if they don’t have answer they will find it. If you’re well experienced with cameras, or just getting started. Give them a try. You’ll be surprised what their small location has to offer. Most importantly: the respect they show my significant other is unmatched anywhere. Unlike most places, they treat women with the same respect they would any other customer. I have no worry of sending her to the store or bringing her with me. I know she will be taken care of.

  Review of 8/15/20, following an experience of 8/15/20 by CODY W. *

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• 5 / 5

  

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  After thorough research and vetting to find the “best camera store in NY,” I found Park Ave Cameras. I liked their story and I always support small businesses before big boxes. I live in Manhattan, so driving an hour to this store has to stand for something. It was hard to find at first as it is a nestled in an office building, but once I got there the people there were super friendly, inviting, and nice. Unfortunately, I didn’t exactly have the credit card that has my cash. Instead of driving an hour back to Manhattan, the guy gave me advice on how to make a simple fix to the situation and through a very quick, easy, and painless process, I went through the necessary paperwork and got my very first eps 5d mark iv! He did not upsell me on anything I didn’t need. If this is your first time buying a beginner item, don’t feel intimidated or nervous at all because they make you feel very comfortable and welcomed and they know everyone was a novice at some point. They even have recommendations on where to go for landscape picturesque photography in New York. Definitely worth the hour drive from Manhattan!

  Review of 8/15/20, following an experience of 8/15/20 by CHARLENE H. *

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• 5 / 5

  

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  Greatest camera shop in town hands down. Thanks for the amazing experience.

  Review of 8/15/20, following an experience of 8/15/20 by NICHOLAUS B. *

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• 3 / 5

  

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  Nice bunch of folks very professional, a bit overpriced .

  Review of 8/15/20, following an experience of 8/15/20 by TAMIA B. *

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• 5 / 5

  

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  The customer service is great, which is rare for a high-end cameta shop. Definitely shop here for your camera-lenses other needs.

  Review of 8/15/20, following an experience of 8/15/20 by LORAINE M. *

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• 5 / 5

  

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  Best camera shop you could ask for!! Great selection of cameras, lenses and accessories for yur equipment! Staff is extremely professional and knowledgeable! Thank for everything! Will definitely be back!!

  Review of 8/15/20, following an experience of 8/15/20 by KATHRYNE R. *

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• 5 / 5

  

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  I just recently completed my first Sony a6400 purchase from Park Ave Cameras. Both Alex and Sloan were extremely helpful, knowledgeable, and down-to-earth which definitely enhanced my experience. I would recommend these guys any day and will be continuing to seek out potential future purchases from them. Thanks a bunch guys!

  Review of 8/15/20, following an experience of 8/15/20 by XAVIER A. *

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• 5 / 5

  

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  Alex was awesome very knowledgeable, friendly, and went above and beyond to assist me. They have a mixed-up selection and aren’t pushy at all felt like home! I will definitely be a loyal customer.

  Review of 8/15/20, following an experience of 8/15/20 by JORDAN C. *

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• 5 / 5

  

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  The store is run by very friendly staff. Several of the staff are underwater photography enthusiasts and can guide you through and help you choose your housings pr strobes to build your next submersible boy right in store. In addition, the prices are very competitive and your money stays in New York. If they don't have it, they can order it for you!

  Review of 8/15/20, following an experience of 8/15/20 by LESTER G. *

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• 5 / 5

  

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  Was in there today 4/15/20 and the store is having a huge sale!!!! 20% off all stocked items. Went in for one pair of binoculars and left with 2!!!! Great selection and service.

  Review of 8/15/20, following an experience of 8/15/20 by ADELLA W. *

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• 3 / 5

  

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  I had an excellent experience there my first time in! Matt was super friendly and knowledgeable. He also was happy to answer all my questions! Highly recommend stopping in!

  Review of 8/15/20, following an experience of 8/15/20 by BIANKA H. *

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• 5 / 5

  

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  Great shop with friendly employees. They carry a great amount of scopes, reflex, and laser sights . Built my archery project with lots of stuff from these guys. I always poke my head in when it's deer hunting season.

  Review of 8/15/20, following an experience of 8/15/20 by MURIEL B. *

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• 5 / 5

  

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  Excellent store, very competitive prices. Staff is friendly, knowledgeable and attentive. If you had a negative experience, I'd say it has more to do with you than the store or staff.

  Review of 8/15/20, following an experience of 8/15/20 by ELLIE S. *

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• 4 / 5

  

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  I had to return back a brand new faulty Leica Camera, I guess it’s a rare hit-and-miss happening, But the staff where simply expiate in remorse! they swapped with a new one with no fuss, Alex and his folks really nursed me through and I won’t hesitate going back next time I need any cameras, lenses or accessories.

  Review of 8/15/20, following an experience of 8/15/20 by DINA B. *

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• 4 / 5

  

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  Great place

  Review of 8/15/20, following an experience of 8/15/20 by MATTEO S. *

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• 5 / 5

  

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  จัดร้านดี สะดวกในการชัอป

  Review of 8/15/20, following an experience of 8/15/20 by EVERETTE N. *

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• 5 / 5

  

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  Iconic local business nurturing photographers in the whole of New York, all my recent purchases were price matched without me even asking, staff are very friendly and generally know what they are talking about. Cheers from Long Island,

  Review of 8/15/20, following an experience of 8/15/20 by RODOLFO L. *

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• 5 / 5

  

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  Great!, Alex and his team were informative, helpful and most importantly courteous. Will do business with them in the future.

  Review of 8/15/20, following an experience of 8/15/20 by CAITLYN D. *

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• 5 / 5

  

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  I've been processing my film in this New York super kiosk for more than 10 years now! I come here as they are very competitively priced as well as lightning-fast turnaround & excellent quality development. I have bought a lot of my prosumer end camera bodies n lenses from this store n the aftercare support is astonishing. I had some issues with a Sony a7ii camera that was still under their warranty & failed to perform properly, i ended up getting a new one switched off, and another lens with a slight damage that I bought from Park Ave Cameras was personally taken care of by Alex(the owner), he has been awesome in ironing out these challenges as quickly as possible, getting my equipment replaced & keeping me up to date with the ongoing dealings. I'm a very happy loyal customer. Thanks Park Ave Cameras & owneer.

  Review of 8/15/20, following an experience of 8/15/20 by FREDERICK F. *

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• 5 / 5

  

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  Great service from Alex R.. Explained my options clearly. Good price. Big smile couldn't ask for more.

  Review of 8/15/20, following an experience of 8/15/20 by MARGE L. *

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• 5 / 5

  

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  Really happy! The camera I Trijicon 4x32 weaponry scope was in stock, it was on special and came with an additional Bushnell bore-sighter. The person who served me was friendly, professional and honesty down right. I am so pleased that I was able to get what I wanted locally and at a great price.

  Review of 8/15/20, following an experience of 8/15/20 by KADIN W. *

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• 5 / 5

  

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  The staff at Park Ave Cameras ny, are AMAZING!!! They offer splendidly bespoke service and a massive diversity of photo items. Very good prices and genuine staff. I will continue to shop at park ave cameras. - They've got my business!

  Review of 8/15/20, following an experience of 8/15/20 by RICHIE R. *

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• 5 / 5

  

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  Best experience Alex Ryan is the man of the game....got me best of class deal with my Hasselblad!

  Review of 8/15/20, following an experience of 8/15/20 by ANNIE B. *

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• 5 / 5

  

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  Very efficient and rigorous in their undertaking! Dropped off a couple of old film from my great grannies wedding and could not ask for more with how their print quality, saved the memories perfectly. A special mention to Alex for going above and beyong to make it a very pleasant experience. Highly recommend these guys for all your photographer and film needs! A+

  Review of 8/15/20, following an experience of 8/15/20 by ERYN C. *

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• 5 / 5

  

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  Picked up a well priced camera here

  Review of 8/15/20, following an experience of 8/15/20 by NORBERT W. *

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• 4 / 5

  

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  This is a professional source to whip up film around the New York and the greater Manhattan. They support colored and B&W or even E-6. There's a vast range of cameras, accessories and other department for digital and analog photography. The staff are knowledgeable and will help you upon request.

  Review of 8/15/20, following an experience of 8/15/20 by ANNA W. *

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• 3 / 5

  

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  Really great variety of camera equipment but everything is overpriced. The staff is helpful but the telescope/scopes representative was condescending when I asked a couple beginner questions

  Review of 8/13/20, following an experience of 8/13/20 by CRISTAL Z. *

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• 3 / 5

  

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  This place is fantastic when you walk in, but very cool. I love photography, would love to learn how to use them better. I have a background knowledge and have taken some nice pictures in the past. I wouldn't mind upgrading my camera to a superb, pre-owned one with more features. Instead I got answers to only the questions I asked. Maybe I didn't get the right guy, who knows. Maybe another sales person would have taken the time to ask germane questions and would want to turn me into a loyal customer. Alright, then. I know who not to go to if/when I go back. Thanks, Lawrence. I'll avoid your counter and go to one of the guys on the floor.

  Review of 8/13/20, following an experience of 8/13/20 by TYRA K. *

  *Pseudonymized data at the request of the author

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