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Review Summary
Customers appreciate the quality and limited ingredients of Koha's pet food, finding it effective for pets with sensitivities. The site is user-friendly, and many express satisfaction with the prompt shipping and overall efficiency of the service.
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A. A.
Jun 9, 2021
Verified reviewOrder was delivered quickly though the box was crushed and two cans were dented.
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A. A.
Jun 9, 2021
Verified reviewI am completely dissatisfied with the rabbit pate I was sent. The dark soupy horrifically smelly contents of the cans was nothing like prior flats of the same product, A refund was requested but a second flat of equally awful stuff was sent instead. I was advised to give the first (rancid, spoiled) flat to a shelter which I did not do as I don't hate shelter cats. I was told I would be refunded but I have not been. I am now disputing the charge for the rabbit pate with my credit card. I still have the product and am willing to ship it back to them rather than donate it to a shelter.
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A. A.
Jun 9, 2021
Verified reviewBut next time please use more packing tape. The bottom was ready to fall out.
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A. A.
Jun 8, 2021
Verified reviewthis order was a horrible disaster. Your customer service disappointed me. I'm tired of companies nowadays not really doing squat to help with a problem. Customers are not a priority anymore.
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A. A.
Jun 8, 2021
Verified reviewKohapet is awesome! Easy website and orders arrive in 2 days! My dog loves the shreds!
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A. A.
Jun 8, 2021
Verified reviewI love it and Molly Mae does to
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A. A.
Jun 6, 2021
Verified reviewPrompt delivery, received as advertised, good product
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A. A.
Jun 6, 2021
Verified reviewI placed my first order with Kohapet on Sunday night at about 10:30 pm. The order confirmation said to expect delivery on Thursday. Well, happily, I received my order on Wednesday! My cats were very happy and so was I. Thank you so much for such great service.
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A. A.
Jun 6, 2021
Verified reviewEasy to find items, or to re-order. Delivery was faster than expected and shipment arrived in excellent condition. The company has improved its packaging and delivery service since I first started purchasing from them several years ago.
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A. A.
Jun 6, 2021
Verified reviewThe shipping was fast and the price was great plus the cats really like this food!
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A. A.
Jun 6, 2021
Verified reviewMy dog will not eat anything that is “soupy”so this was a bust for me. It smells wonderful and I had hoped he would eat it but no way!!
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A. A.
Jun 6, 2021
Verified reviewIt was easy to order.
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A. A.
Jun 4, 2021
Verified reviewMy tiger cat loves the pouch stews over the canned pate and has become excited about meal time again thanks to it.
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A. A.
Jun 4, 2021
Verified reviewMy dog wouldn’t touch the food!
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A. A.
Jun 4, 2021
Verified reviewDelivery was great - easy website to navigate - great experience
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A. A.
Jun 4, 2021
Verified reviewGreat company! Website was easy to use and understand and shipping was very fast!
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A. A.
Jun 4, 2021
Verified reviewKoha kagaroo is a high quality food which Sandy loves.It is great for gut issues.
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A. A.
Jun 4, 2021
Verified reviewWe ordered it on a whim and it was here within 2 days, super fast shipping.
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A. A.
May 29, 2021
Verified reviewDelivery was fast also one time a delivery came and some cans we’re dented even though it was NOT there fault they fixed the problem immediately the lady that handled it from KOHA was helpful and called to see if my new order was ok. I have only ordered about 4 times but every time I did was great. Trudy T
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A. A.
May 29, 2021
Verified reviewI ordered 2 sample trial packs of the Limited Ingredient Diet Pate for cats for my 7month old Maine Coon. I was so happy that they arrived quickly after ordering, within 2 days and really appreciated the email updates from KOHA.
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