Customer reviews for kohapet.com

Customer reviews

• 5 / 5

  

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  I got my order very quickly--only four days after I ordered it. So far, my experience has been great with the website and customer service.

  Review of 9/26/20, following an experience of 9/19/20 by RILEY T. *

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• 5 / 5

  

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  Easy navigation, shipped quickly, fast confirmation.

  Review of 9/26/20, following an experience of 9/19/20 by FILIBERTO M. *

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• 5 / 5

  

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  I had never given my spoiled labs canned food before but since my youngest is allergic to a lot of foods, I tried Koha brand. It didn’t have anything extra in it that he was allergic to. They loved it! I only bought one to try and I am putting it as a top dressing on their new dog food.

  Review of 9/26/20, following an experience of 9/19/20 by RICHMOND P. *

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• 5 / 5

  

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  The website is easy to navigate and my order shipped and arrived really fast.

  Review of 9/26/20, following an experience of 9/18/20 by TYSHAWN S. *

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• 5 / 5

  

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  One of our babies has feline asthma and food allergies. Finding this food has allowed her to have the delicious protein in one meal, and is able to give her more of a variety! The LID foods are great for any kitty (or pup I’m sure) who has special dietary restrictions! HIGHLY RECOMMEND!!!

  Review of 9/25/20, following an experience of 9/18/20 by CARLEY M. *

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• 5 / 5

  

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  Good so far.

  Review of 9/24/20, following an experience of 9/17/20 by RUBEN P. *

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• 5 / 5

  

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  It was easy to order and arrived quickly. The product was packed nicely so it arrived in perfect shape.

  Review of 9/24/20, following an experience of 9/17/20 by SIERRA P. *

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• 5 / 5

  

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  Delivery was fast and quicker than they first estimated.

  Review of 9/24/20, following an experience of 9/16/20 by MODESTA E. *

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• 5 / 5

  

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  My ibd kitty thrives on this koha cat food! Serive was excellent. Product is top quality

  Review of 9/23/20, following an experience of 9/16/20 by NIKOLAS M. *

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• 5 / 5

  

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  I have a picky 11 year old kitty and she had no issues transitioning to Koha. She actually looks forward to getting her wet food now. My 9 month old kitten absolutely loves the wet food as well and bugs me until he gets fed. Highly recommend trying!

  Review of 9/22/20, following an experience of 9/15/20 by GILES K. *

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• 5 / 5

  

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  Extremely pleased with the new packaging and as always the high quality of the product

  Review of 9/21/20, following an experience of 9/14/20 by WILEY L. *

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• 5 / 5

  

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  My 15 yr. old boy cat loves it.

  Review of 9/20/20, following an experience of 9/13/20 by FERNE S. *

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• 5 / 5

  

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  I have been feeding my cats KOHA for over a year but decided to purchase it directly from the company in bulk. The store I typically purchase it from can't keep it in stock. I am impressed that I received the product within three days from my order.

  Review of 9/20/20, following an experience of 9/13/20 by REVA K. *

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• 5 / 5

  

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  Just tried their trial pack. My cat likes it.

  Review of 9/19/20, following an experience of 9/12/20 by HILTON R. *

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• 5 / 5

  

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  Piece of cake and my dog loves the food. It is keeping him very healthy and without causing him to gain weight. I give him the rabbit stew and mix it a little bit with the kangaroo entree.

  Review of 9/19/20, following an experience of 9/12/20 by GWEN P. *

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• 1 / 5

  

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  My cat wouldn't eat any of the flavors

  Review of 9/16/20, following an experience of 8/9/20 by PIERRE B. *

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• 5 / 5

  

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  Quick delivery.

  Review of 9/15/20, following an experience of 9/5/20 by ANTONIA W. *

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• 3 / 5

  

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  The actual website looks good and i had high hopes for the product but was disappointed

  Review of 9/14/20, following an experience of 8/7/20 by KARLI D. *

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• 5 / 5

  

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  I lost a 14 year old Siamese in January due to IBD. Imagine my surprise when I learned that my 1.5 year old cat had an even worse case of it. Of course, the vet wanted to put her on garbage prescriptive diets, including DRY food! Ridiculous. I've worked in pet nutrition and food retail for years. Based on my training, I knew that all she needed was an alternate protein, clean food diet. Put kitty on KOHA rabbit, along with Optagest digestive enzymes, and viola! Massive, explosive diarrhoea is a thing of the past. Thank you KOHA!

  Review of 9/13/20, following an experience of 9/1/20 by LON M. *

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• 5 / 5

  

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  The website is easy to navigate. I appreciate being able to buy my cat's food directly from the supplier and not be redirected to another online store or in-person store locator. Checkout was simple, and being given a small discount for my first order was nice. My order arrived promptly just in time because we had just used the last can of food and were needing more!

  Review of 9/13/20, following an experience of 9/6/20 by KALLIE R. *

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• 5 / 5

  

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  Came fast!

  Review of 9/12/20, following an experience of 9/4/20 by LILY R. *

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• 5 / 5

  

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  Ordering from KOHApet.com is super easy. If you have any issues in regards to ordering e.g. not in inventory etc.. they are super happy to assist you. I'm dissapointed that the Guinea fowl is no longer available, but I'm guessing due to the cost it was prohibitive to continue to produce, due to lack of buyers wanting to purchase.

  Review of 9/10/20, following an experience of 9/3/20 by LAYNE H. *

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• 5 / 5

  

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  The food is superior, I just can’t get my picky eater to eat any of it. Thank you

  Review of 9/10/20, following an experience of 9/2/20 by ISABELLA S. *

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• 5 / 5

  

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  Very fast deliver and it lives up to the hype.

  Review of 9/10/20, following an experience of 9/2/20 by AUGUSTA S. *

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• 4 / 5

  

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  Overall customer service/satisfaction is exemplary. If they can somehow make the delivery quicker than the current rate it is, then it'll enhance the review even better.

  Review of 9/9/20, following an experience of 8/30/20 by ALIYA J. *

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• 3 / 5

  

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  Some of my cans was really dented.

  Review of 9/9/20, following an experience of 8/3/20 by SAMIR H. *

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• 3 / 5

  

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  No response from customer service yet!

  Review of 9/9/20, following an experience of 7/11/20 by ANGUS D. *

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• 5 / 5

  

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  Easy buying, fast shipping. Thanks!

  Review of 9/8/20, following an experience of 9/1/20 by MACI H. *

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• 5 / 5

  

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  so far this food for my cat has been amazing!

  Review of 9/8/20, following an experience of 8/28/20 by LEVI Q. *

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• 5 / 5

  

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  Delivery was fast, and the food was well packed. Very pleased!

  Review of 9/7/20, following an experience of 8/22/20 by MARIANNA H. *

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• 1 / 5

  

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  I’ve been feeding this food to my dogs for a couple years now. I stocked up and bought 2 cases in this last order. I’ve opened 3 can so far and they have all been only half full. As much as this dog food costs, I’m losing quite a bit of money if I’m only getting half the product.

  Review of 9/7/20, following an experience of 7/31/20 by NOLAN S. *

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• 5 / 5

  

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  Easy and simple ordering and check out.

  Review of 9/6/20, following an experience of 8/30/20 by FATIMA H. *

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• 5 / 5

  

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  The website is easy to use and they ship out the food super fast!

  Review of 9/6/20, following an experience of 8/29/20 by DELFINA C. *

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• 5 / 5

  

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  Excellent quality, excellent customer service.

  Review of 9/5/20, following an experience of 8/29/20 by MOZELLE B. *

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• 5 / 5

  

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  Kitties go crazy over this!

  Review of 9/4/20, following an experience of 8/28/20 by ASHLEIGH W. *

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• 5 / 5

  

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  My cats LOVED the food! Even the one who normally turns his nose up at wet food, devoured this stuff! The duck entree was really a fan favorite. It was very juicy. Kinda like a jar of baby food. The Beef entree was the driest, but i have a cat that will eat anything if it’s food. I was disappointed that the kangaroo pate was not included in the trial pack, but no big deal. I bought a couple of single cans. Overall I’m very pleased with the food and brand. Bought a couple of 24 packs for auto ship.

  Review of 9/4/20, following an experience of 8/28/20 by KIEL D. *

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• 5 / 5

  

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  Great pet food and quick delivery.

  Review of 9/4/20, following an experience of 8/28/20 by CITLALLI R. *

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• 5 / 5

  

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  The site was easy to use, and my order arrived fairly quickly.

  Review of 9/4/20, following an experience of 8/26/20 by ALEXANDRE G. *

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• 5 / 5

  

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  Transaction and shipping were perfect. Box was packed a lot better this shipment from my previous order.

  Review of 9/4/20, following an experience of 8/28/20 by KRISTY A. *

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• 5 / 5

  

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  Very easy to navigate their their website. Service and delivery was quick.

  Review of 9/4/20, following an experience of 8/27/20 by LAVINIA P. *

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• 5 / 5

  

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  Everything was easy -- navigating the site, understanding the products, even the price was right. And unlike other food I've tried, my cats love it. So far, they've loved every flavor we've tried. Highly recommend!

  Review of 9/2/20, following an experience of 8/26/20 by SIGRID M. *

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• 5 / 5

  

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  I would highly recommend Koha pet supplies to my pet families. The quality and service is 5 star!!

  Review of 9/1/20, following an experience of 8/23/20 by VINCE H. *

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• 5 / 5

  

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  Great customer service!

  Review of 9/1/20, following an experience of 8/24/20 by THERESE S. *

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• 5 / 5

  

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  Fast shipping and very communicative customer service. I really appreciate Koha for making one of the only foods my cat can eat - he's not only very picky, but also has a lot of allergies!

  Review of 8/31/20, following an experience of 8/24/20 by JADON W. *

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• 5 / 5

  

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  Easy ordering and super fast delivery!!

  Review of 8/30/20, following an experience of 8/22/20 by BRENT W. *

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• 4 / 5

  

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  My cat loves this stuff!

  Review of 8/29/20, following an experience of 8/22/20 by GREGORIA L. *

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• 2 / 5

  

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  We have 7 rescue cats. Their normal moist food is a pate so we ordered the sample box of pate food and not one of our cats would eat it. We donated it to a local shelter.

  Review of 8/29/20, following an experience of 7/23/20 by DANIELLA H. *

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• 5 / 5

  

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  Always quick delivery! And the food is top quality. I am a long-term customer and will continue to be so . My only issue is having some trouble ordering on the website.

  Review of 8/28/20, following an experience of 8/21/20 by DANIKA F. *

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• 5 / 5

  

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  on time as expected.

  Review of 8/28/20, following an experience of 8/18/20 by DARWIN A. *

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• 5 / 5

  

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  Our order always arrives on time-no complaints about the order, shipping or delivery process! My cat loves her Koha Kangaroo pate. Her allergy symptoms (sneezing, wheezing, itching, scratching) have improved markedly since switching to this limited ingredient quality food! Nothing but the best for our sweet kitty!

  Review of 8/27/20, following an experience of 8/20/20 by JONATAN B. *

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• 1 / 5

  

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  I cannot give anymore than one star when my product review is a one star review.

  Review of 8/27/20, following an experience of 7/21/20 by IRMA B. *

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• 5 / 5

  

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  koha

  Review of 8/27/20, following an experience of 8/19/20 by VALENTIN K. *

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• 5 / 5

  

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  Great products. Cat loves a couple of the samples and she is super finicky

  Review of 8/26/20, following an experience of 8/19/20 by JAZMYN S. *

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• 5 / 5

  

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  so very glad I found this company .... everyone who loves their cats should buy their few ingredient wet food

  Review of 8/26/20, following an experience of 8/19/20 by EVALYN V. *

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• 5 / 5

  

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  Website was easy to use. Delivery was fast. My dog enjoys the addition of this to her food.

  Review of 8/26/20, following an experience of 8/18/20 by MARYSE B. *

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• 5 / 5

  

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  Fedex last our order on Friday, but KOHAPET went above and beyond on a Sunday and my cat had her food on Monday. This support was really appreciated.

  Review of 8/26/20, following an experience of 8/19/20 by EMILY F. *

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• 5 / 5

  

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  My cat and both of my mom’s cats are obsessed with Poke’ Bowls. My kitty was never excited about eating and acted like she didn’t care if she did. But Poke bowls changed that, she’s now so excited at meal time. Great product and also fast shipping!!!

  Review of 8/26/20, following an experience of 8/18/20 by LYLA T. *

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• 3 / 5

  

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  For the food, I’d leave 5 stars, my cat loves it. But my package arrived looking like it had been crushed more than once and I was missing food. When I tried to contact service, no one answered even though I was within phone hours.

  Review of 8/26/20, following an experience of 7/19/20 by SALMA M. *

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• 5 / 5

  

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  Great consistency, my cat loved it!

  Review of 8/24/20, following an experience of 8/15/20 by ALLENE K. *

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• 5 / 5

  

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  Very easy and quick to use.

  Review of 8/24/20, following an experience of 8/16/20 by TYRIQUE M. *

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• 4 / 5

  

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  It came on time. I'm glad they have trial packs because I can't find them in any store to buy one of each to sample. They are sold on in 24 packs online that's a big commitment !

  Review of 8/24/20, following an experience of 8/15/20 by LUDWIG P. *

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• 5 / 5

  

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  Excellent delivery speed. Excellent product. My new kitten lives this food and I feel great about feeding it to him.

  Review of 8/23/20, following an experience of 8/16/20 by HOPE B. *

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• 3 / 5

  

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  Easy to get around the site, delivery was good, downfall is out of 24 cans over half are dented with deep dents. Not happy about that!

  Review of 8/23/20, following an experience of 7/14/20 by VALENTINA H. *

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• 5 / 5

  

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  my 13 year old dog seldom eats canned food, but he ;ikes Koha!

  Review of 8/22/20, following an experience of 8/14/20 by LEOPOLDO O. *

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• 5 / 5

  

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  Good product with high quality ingredients. The cat loves it!!

  Review of 8/22/20, following an experience of 8/15/20 by HILTON L. *

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• 5 / 5

  

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  Kona food is ideal for our senior cat who cannot tolerate more processed or less clean food. She has IBD and so far, for months now, the vomiting has stopped on limited ingredient Kona diets. We would not want her to have anything else

  Review of 8/22/20, following an experience of 8/15/20 by THADDEUS K. *

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• 5 / 5

  

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  My cats just won't eat this. I wanted to try them on this but there's no point purchasing more if they leave it and won't touch it.

  Review of 8/22/20, following an experience of 8/6/20 by MARCO F. *

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• 5 / 5

  

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  Premium quality canned dog food, fair price, quick & easy ordering process and delivered timely without problems to my front door!.... My dogs log Koha mixed with their kibble.....

  Review of 8/22/20, following an experience of 8/15/20 by NETTIE B. *

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• 5 / 5

  

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  Fast shipping, correct order. No problems.

  Review of 8/22/20, following an experience of 8/14/20 by PEARL G. *

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• 5 / 5

  

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  The site is easy to use. Delivery was fast. I will be ordering again. Thank you!

  Review of 8/21/20, following an experience of 8/14/20 by COOPER B. *

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• 5 / 5

  

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  I love Koha! I was astonished at how fast my order was shipped after being placed and I had a decent size order. Within hours, I got an shipping confirmation email. That’s how fast!

  Review of 8/21/20, following an experience of 8/14/20 by EDYTHE S. *

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• 3 / 5

  

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  When I placed my order I forgot to enter a promo code. I immediately emailed Koha asking if I could get it applied retroactively or cancel the order so I could place the order with the code. The order shipped out the same day (which is great) but I never got any response at all from customer service (it's been 11 days). Even if they weren't willing to change the order/refund part of it for the promo code it would have been nice to at least get a response. Very disappointed in the lack of communication.

  Review of 8/21/20, following an experience of 7/10/20 by TYSON H. *

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• 5 / 5

  

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  Arrived on time and cat loves it!

  Review of 8/21/20, following an experience of 8/14/20 by GLENDA V. *

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• 5 / 5

  

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  My cats love all 5 of the trial packets we purchased. Very natural and healthy ingredients, easy on their stomachs and servings sizes were perfect!

  Review of 8/20/20, following an experience of 8/13/20 by VERGIE H. *

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• 5 / 5

  

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  Kohapet.com does a great job explaining which canned type is recommended per the dogs needs. Easy to navigate and find what I need. The auto ship is the best part! Eliminates the stress of getting low on stock and having to find which store carries Koha.

  Review of 8/20/20, following an experience of 8/13/20 by GRETCHEN A. *

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• 5 / 5

  

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  Ordering product is fairly easy on their website. The shipping is always very fast. They give you small discounts after repeat orders too.

  Review of 8/20/20, following an experience of 8/13/20 by BERNHARD O. *

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• 3 / 5

  

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  With my offer I ordered the trial packages of Poke food with the different flavors. I received 3 packets with no explanation as to where the other 5 were. I had to contact the company and was told it was shipping from a different warehouse which was no problem but I had no idea what they were doing. Received the other packets a couple of days later.

  Review of 8/20/20, following an experience of 7/14/20 by RAHUL M. *

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• 5 / 5

  

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  Great service and received items quickly.

  Review of 8/19/20, following an experience of 8/12/20 by ESTELLE R. *

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• 5 / 5

  

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  Very happy with products for my allergic golden retriever! Great selection, easy ordering and very fast shipping!! My boy loves everything!! Thank you for providing a great product and excellent service!

  Review of 8/19/20, following an experience of 8/12/20 by RAVEN D. *

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• 4 / 5

  

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  I appreciated the "fragile handle with care" sticker placed on the box this time and the cans were bubble wrapped which helped. I only gave my order 4 stars because a few of the cans were dented which probably happened before being shipped to me, but it was an improvement from my last order.

  Review of 8/19/20, following an experience of 8/11/20 by JACKY H. *

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• 5 / 5

  

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  Easy to use

  Review of 8/19/20, following an experience of 8/12/20 by JOESPH G. *

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• 5 / 5

  

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  Fast delivery . Very impressive

  Review of 8/19/20, following an experience of 8/12/20 by LINNEA W. *

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• 5 / 5

  

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  Excellent product and service

  Review of 8/19/20, following an experience of 8/10/20 by MATEO H. *

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• 5 / 5

  

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  My picky cats loved this food, even the beef variety, which is a meat they usually dislike.

  Review of 8/18/20, following an experience of 8/11/20 by GAGE A. *

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• 1 / 5

  

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  I paid only shipping for a sampler pack. I only received ONE packet in my shipment. Still waiting on a replacement box...

  Review of 8/18/20, following an experience of 7/12/20 by MARGARETTA J. *

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• 5 / 5

  

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  The Kohapet.com was awesome, easy to order and I received my order within a few days.

  Review of 8/16/20, following an experience of 8/9/20 by DESIREE B. *

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• 5 / 5

  

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  Since trying a few different individual cans from Kohapet, ( which I love the option) my cats ended up loving the rabbit! I keep my cats on an l.i.d. diet to ensure their health( their sensitivity) Kohapet has wonderful ingredients and they are a small family owned right in Florida. Best find! Thank you!

  Review of 8/16/20, following an experience of 8/8/20 by AGUSTINA T. *

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• 5 / 5

  

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  Quick delivery! My dogs love the food. I mix it with dry kibble, and one of them just picks out the meat chunks from Koha and leaves the rest!

  Review of 8/16/20, following an experience of 8/9/20 by JUSTON H. *

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• 3 / 5

  

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  I must have seriously picky pets. Both loved the juice but left the rest in the bowl.

  Review of 8/16/20, following an experience of 7/10/20 by OLLIE M. *

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• 5 / 5

  

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  I purchased a trial pack to see if my finicky cat would eat it. She snarfed it down and her brother licked her plate clean before I could get him his own plate. I placed an order for more and it’s been utter hell waiting for the shipment. She refused to eat her old food...only taking paltry bites to ease her hunger. She stares at me crying for the new cat crack stuff. There has been a lot of unnecessary guilt tripping in my house for the past 2 days. Today, the food was delivered. Thank goodness! I gave her the Chicken and her brother the Tuna & Shrimp Poke. She nosed her way onto his plate which is amazing since she hates seafood. She finished it all and her brother finished the Chicken. Why is there so much drama over this food? Lol

  Review of 8/15/20, following an experience of 8/7/20 by ELEAZAR O. *

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• 5 / 5

  

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  Best quality food ingredients, my cat told me it's the best tasting and the shipping is fast!

  Review of 8/15/20, following an experience of 8/8/20 by MARYJANE E. *

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• 5 / 5

  

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  There service is superior to all others . There responce time is untouchable, fast accurate and understanding

  Review of 8/15/20, following an experience of 8/8/20 by IMANI T. *

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• 5 / 5

  

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  Excellent

  Review of 8/15/20, following an experience of 8/8/20 by TATUM G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  My dogs love the fiod and the treats. I always get my online order quickly and without damage. Would hihly recommend.

  Review of 8/14/20, following an experience of 8/7/20 by CLAUDINE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great food!!! My cats love it!!!!

  Review of 8/14/20, following an experience of 8/7/20 by LEONARD B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy and simple to place my order

  Review of 8/14/20, following an experience of 8/4/20 by BETTIE O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The site was easy to navigate, i had a promo code I easily put in. Easy payment and tracking information was provided afterwards.

  Review of 8/14/20, following an experience of 8/7/20 by DOUGLAS B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Order received quckly.

  Review of 8/14/20, following an experience of 8/7/20 by DUSTY G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good company

  Review of 8/14/20, following an experience of 8/6/20 by CURTIS M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Your website Site is fine but my cats will not eat the limited ingredient pouches.

  Review of 8/12/20, following an experience of 8/5/20 by PINK J. *

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Reviews displayed in chronological order