Customer reviews for kaiserwillys.com

Customer reviews

• 4 / 5

  

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  Large selection, reasonable prices, easy to navigate when searching. Had an error on shipment but it was quickly and easily rectified.

  Review of 3/27/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  Over the years I have ordered from KaiserWillys many times. I have always been completely satisfied with them. I also really, really love that they still have a printed catalog. While it is true that I always order online, I have looked up and checked on the parts in the print catalog beforehand.

  Review of 3/27/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  I have a '62 Willys that needed brake wheel cylinders replaced. The front wheel bearings also needed to be changed. I received the correct parts in a timely manner.

  Review of 3/27/24, following an experience of 2/27/24 by A A. *

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• 4 / 5

  

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  My only complaint is it seems they set on the orders before shipping. Other than that it was great.

  Review of 3/27/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  Product as advertised and delivery was super fast.

  Review of 3/27/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  Best web site, good parts fair price shipping always good .Over the years I have spent thousands of dollars there ,have three jeeps 1946 47 and 52,my first choice for parts John - San Diego

  Review of 3/27/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  Found the paint that we needed and was very fast shipping

  Review of 3/27/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  Easy to find the part you need, I get the exact part I ordered and it fits like it should. Ships promptly and efficiently.

  Review of 3/26/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  Excellent service, very helpful and knowledgeable.

  Review of 3/26/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  Experts, solutions specialist, they are not just out to "sell" you a part. They want to understand what is needed and the best course of action to follow.

  Review of 3/26/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  Great people. Fast and personable response to all questions. Wish everyone was like this.

  Review of 3/26/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  It’s nice to have a place with literally everything for an almost 70 year old vehicle! Great service and quick response!

  Review of 3/26/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  Kaiser Willys always has the parts I need, when I need them. The website is easy to use and if needed you can get someone to assist you with ordering by answering any questions you may have.

  Review of 3/26/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  Always very helpful with any questions about jeep or parts, a real pleasure to do business with .

  Review of 3/26/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  Love KW, they help me keep the old jeep running. They are also really patient with my constant questions about correct fit. Very knowledgeable. Love the catalog, you don't see many of those now days.

  Review of 3/26/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  Great customer service!

  Review of 3/26/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  Speedy service and high quality components. K-W is essential to the vintage Jeep community!

  Review of 3/26/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  Easy to order and my delivery was fast. I have restored my 1945 jeep with all Kaiser parts and have not had an issue with anything. My wife and I decided to take a day trip to the Kaiser facility in Aiken and hand deliver my carburetor for rebuild. I met some of the guys and had a great visit. Got my carburetor back when they said I would and it worked great. Thanks

  Review of 3/26/24, following an experience of 2/27/24 by A A. *

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• 4 / 5

  

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  Great service

  Review of 3/26/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  I received a reply quickly and the parts fit perfectly. Great place to deal with.

  Review of 3/13/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  Contact was super!!

  Review of 3/13/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  I received all the parts

  Review of 3/13/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  Quick delivery and my last two orders have had a couple hard candy thrown in there with the part. Two thumbs up.

  Review of 3/13/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  Easy to find desired parts and easy to order. I like that I can order anytime and don’t have to be worry about the business hours

  Review of 3/13/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  good service

  Review of 3/13/24, following an experience of 2/27/24 by A A. *

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• 5 / 5

  

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  Great!

  Review of 3/13/24, following an experience of 2/27/24 by A A. *

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• 3 / 5

  

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  Made an order directly from their diagram. The parts received had the wrong fitting. Called customer service to try and get the correct fitting and was told to go to local vendor and get the correct parts. After spending well over $1000 on parts and (some back ordered with no receiving date) I expected better.

  Review of 2/27/24, following an experience of 2/14/24 by A A. *

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  Answer by kaiserwillys.com

  

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  Thank you for letting us know about the issue you had. What we show on our website diagram and send out is correct for original vehicles. We find a lot of customers have unoriginal parts on their vehicles that can pose a problem with fitment. If we couldn't get the fitting you needed, something had to have been changed on your vehicle. Please email mike@kaiserwillys.com or call and ask to speak with Mike Meditz. We are always happy to help if we can!

• 4 / 5

  

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  Only issue I've ever had is the time it takes to ship the parts out once they have been ordered.

  Review of 2/14/24, following an experience of 1/30/24 by A A. *

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  Answer by kaiserwillys.com

  

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  Thank you for your feedback! While we are usually pretty quick to get things out, we apologize that you have had not always had this experience when ordering from us. We will continue to work hard to get things out as quickly as possible, and if there is anything you ever need, or if you would like to ask about options for expedited shipping on an order, please feel free to give us a call at Toll Free 1-888-648-4923.

• 3 / 5

  

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  I've spent 8,000 there in the past 3 months.. I recommend them for everything.. with one exception.. any thing with a core charge re think.. do the math with the thought your cores are bad or are gonna be damaged in shipping. If the math still adds up go with these guys.. I found out to late.. lost $600. 00 dollars in 2 core charges. With no photos or proof .. or options to ship cases back. ... They could have been irreparable.. but the could have emailed some photos for $600.00 Dollars. Not accusations..just not handled professionally.. not mad. Just got my self a $600.00 tuition payment for the lesson .. would have went a different direction if I'd have know my core was no good .

  Review of 2/14/24, following an experience of 1/30/24 by A A. *

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  Answer by kaiserwillys.com

  

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  Thank you for your feedback - we emailed prepaid UPS labels over to you so you could get your old cores back. We also took care of the shipping both ways - the cores we got in were bad. The cases were cracked and scorn on the inside to the point where they were unusable. We always give core credit if possible – we just have to have usable cores to keep this going for people trying to restore their Jeeps. If you do ever get good cores, then we can refund you on the cost. We are happy to send labels for those too so it doesn’t cost you anything to ship. We always try to do everything we can to help and we do appreciate your business!

  Answer by A A

  

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  Thank you for your response and for resolving the issue. You've done what you can. Thats all I can expect

  Answer by kaiserwillys.com

  

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  Thank you! Please feel free to reach out if there is anything else we can do for you in the future!

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• 4 / 5

  

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  Puzzle was neat

  Review of 2/14/24, following an experience of 1/30/24 by A A. *

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  Answer by kaiserwillys.com

  

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  Thank you for letting us know! We like sharing the puzzles in our email newsletters of photos sent in from our community, and we don't always hear back from folks on whether or not they are putting them together, so it's nice to know you're enjoying them!

  Answer by A A

  

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  Keep them simple and coming.

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• 5 / 5

  

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  Just wanted to say the new catalogue is great. Can’t wait to read the stories.

  Review of 2/14/24, following an experience of 2/4/24 by A A. *

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• 5 / 5

  

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  Every time I call, "Mike" has the answers, every product were ordered was as advertised or better then expected, the order communication via email have been timely, correct and informative. Pricing is competitive or lower and no shipping for less then a hundred bucks... great. Lots of 4X4 sources online and from my experience, Kaiser Willys is the first place to check.

  Review of 1/31/24, following an experience of 1/30/24 by A A. *

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  Answer by kaiserwillys.com

  

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  Thank you for the positive feedback and please let us know if there is anything else we can do for you!

• 5 / 5

  

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  is very good

  Review of 1/31/24, following an experience of 1/30/24 by A A. *

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• 5 / 5

  

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  Thanks for the new catalog all you do for the Jeep people in the country and world wide will always look to yoiu for any new things or products and do business with you.

  Review of 1/31/24, following an experience of 1/30/24 by A A. *

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  Answer by kaiserwillys.com

  

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  Thank you for the positive feedback and please let us know if there is anything else we can do for you!

• 5 / 5

  

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  You folks are doing a great job providing the vast resources on your site: a huge selection of excellent quality parts, great tech info and how to sessions for all of us and almost daily informative emails. I often recommend your site to others, it's an indispensable resource for Jeep people.

  Review of 1/17/24, following an experience of 1/16/24 by A A. *

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  Answer by kaiserwillys.com

  

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  Thank you for the positive feedback and please let us know if there is anything else we can do for you!

• 5 / 5

  

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  Great service, fast shipping.

  Review of 1/17/24, following an experience of 12/21/23 by A A. *

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  Answer by kaiserwillys.com

  

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  Thank you for the positive feedback and please let us know if there is anything else we can do for you!

• 5 / 5

  

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  We love our keep and thank you for all the help you have given us in its restoration. We really enjoy the catalog and your puzzles.

  Review of 1/16/24, following an experience of 1/15/24 by A A. *

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  Answer by kaiserwillys.com

  

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  We're glad you like the catalog and puzzles - thank you for the positive feedback. Please let us know if there is anything else we can do for you or your Jeep!

  Answer by A A

  

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  Thank you we are loving our jeep

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• 5 / 5

  

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  Kaiser Willys has done a wonderful job supporting my 1959 CJ 5 project needs. I highly recommend Kaiser Willys for parts and technical support. I especially appreciate Mike’s quick response to my emailed questions and Jason’s How To Videos. Kaiser Willys makes it easy and pleasurable to do business with them. David - Eugene, Oregon

  Review of 1/16/24, following an experience of 1/15/24 by A A. *

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  Answer by kaiserwillys.com

  

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  Thank you for the positive feedback, and please let us know if there is anything else we can do for you, or for your CJ5!

• 5 / 5

  

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  One of the only emails and info I look forward to ...

  Review of 1/14/24, following an experience of 1/13/24 by A A. *

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  Answer by kaiserwillys.com

  

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  Thank you so much for the positive feedback about our weekly emails - please let us know if there is anything else we can do for you!

• 4 / 5

  

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  Some items were not in stock and they didn't tell for 4 days. I could have ordered them somewhere else.

  Review of 12/24/23, following an experience of 11/12/23 by A A. *

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  Answer by kaiserwillys.com

  

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  We email all customers same business day on any backorders. It's possible that the email went to spam or we had a bad email address. My apologies on in general. If you ever have a question, please email us or call us Toll Free at 1-888-648-4923. We are happy to help out. Thanks!

• 5 / 5

  

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  This is the best site for all Kaiser Willys Parts and Information.

  Review of 12/24/23, following an experience of 12/12/23 by A A. *

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• 4 / 5

  

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  The site navigation is good, customer service is good, and the delivery time of is also good.

  Review of 12/24/23, following an experience of 11/8/23 by A A. *

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  Answer by kaiserwillys.com

  

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  Thank you for your feedback! We appreciate the time you took to let us know how we're doing. Have a great day and let us know if we can ever do anything else for you.

• 3 / 5

  

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  It is easy to buy parts but some parts have have to be modified to fit. They seem oblivious to correcting issues or it falls on deaf ears. They do offer quick refunds. Most parts are good to better and they do mean well. If your wanting a period correct Jeep do your home work. Will I buy again? Yes!

  Review of 12/24/23, following an experience of 11/2/23 by A A. *

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  Answer by kaiserwillys.com

  

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  We dont sell anything we have an issue with or wouldnt put on our own Willys. If you ever have a problem please reach out to us. We are always happy to help. We have more NOS and US made parts than any place out there and the largest selection.

  Answer by A A

  

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  It makes no difference now. Look at the photos I send of the parts that needed milling My main complaint is with your clutch linkage ends that are warped. The clutch bracket which arenot finished or milled. Emails responded to me was suggested I drill the holes out Look at your clutch brackets the laser cut on parts are too narrow. The black circle tear drops are not open fully. Via employee sorted through several brackets and silver rod and found one that fit but barely he said. He send it too me free via mail. I got it and was too tight silver rod and so on. The rod would not even fit the original bracket. I should have measured it and bet it was metric Check your record and mailing too me Lost lots of time It it is over and done with

  Answer by kaiserwillys.com

  

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  The bell cranks are US made. We hadn't had any other complaints on them. It looked like the hole just need to be enlarged just a hair - they should be tight to prevent slop. Sorry for any issue in general, looks like we tried to help you. We have videos on the install on them posted too. If you do need to return just email us and we can even send you a prepaid UPS label to pick up. We are always happy to help out.

  Answer by A A

  

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  Just cause they are USA made doesn’t mean quality. Trying to reinvent the wheel isn’t a good business practice. I am perfectly happy with original specs of the part which these were not in the holes. As you said you were trying to make them nice and tight.

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• 5 / 5

  

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  Always helpful and responsive to questions. Great part selection, prices are fair and fast shipping.

  Review of 12/24/23, following an experience of 11/14/23 by A A. *

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• 5 / 5

  

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  Kaiser Willys provides me with the correct parts I order. Highly recommend.

  Review of 12/24/23, following an experience of 11/3/23 by A A. *

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• 5 / 5

  

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  Willys

  Review of 12/24/23, following an experience of 11/1/23 by A A. *

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• 5 / 5

  

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  Very nice selection for the 71 m38a1. They have great customer service. I have had a few defective items and the fellas at kaiser Willys took care of it no problem. Shipping is fast as well.

  Review of 12/24/23, following an experience of 11/6/23 by A A. *

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• 2 / 5

  

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  My three experiences have been less than satisfying. There is a general lack of mechanical knowledge that instilled a lack of confidence in relying on them for larger purchases.

  Review of 12/24/23, following an experience of 11/14/23 by A A. *

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  Answer by kaiserwillys.com

  

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  That would be really odd. I checked your sales history and most of the guys have personally installed everything you ordered from us on their own Jeeps. We are always happy to help. You can see our 'HOW TO' videos we make ourselves, Q and A section we answer daily, and you can email me personally with any questions you might have. We reply to all emails same business day. Please reach out to us. Customer service and tech support is #1 here.

• 5 / 5

  

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  They have been my go to shop while rebuilding my 62' CJ5. They always have the parts that I need and the shipping is fast. Thanks Mike!!

  Review of 12/24/23, following an experience of 11/4/23 by A A. *

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• 5 / 5

  

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  Excelente service, good prices and very knowledgeable of their parts. Had good experience calling and ordering parts, returns are easy.

  Review of 12/24/23, following an experience of 11/6/23 by A A. *

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• 5 / 5

  

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  Great service, lots of stock and ships quickly.

  Review of 12/24/23, following an experience of 11/15/23 by A A. *

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• 5 / 5

  

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  Best at product quality and fast shipping. Rare these days. I have placed 5 orders in the last few months every one arrived on time .

  Review of 12/24/23, following an experience of 11/11/23 by A A. *

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• 4 / 5

  

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  Your personal service and speed of orders is top notch. However, Many of the parts i order turn out to be Crown Auto. I have had issues with Crown auto parts. They are sub standard with very little quality control.

  Review of 12/24/23, following an experience of 11/5/23 by A A. *

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  Answer by kaiserwillys.com

  

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  Sorry for any issue. We dont sell anyting we havent installed on our Jeeps ourselves. If you ever have an issue with something just let us know. We have more USA made and NOS parts than any where else out there. We make more than anyone else as well. Always happy to help!

• 5 / 5

  

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  Great service and products!

  Review of 12/24/23, following an experience of 11/6/23 by A A. *

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• 5 / 5

  

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  Fine products

  Review of 12/24/23, following an experience of 11/12/23 by A A. *

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• 5 / 5

  

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  Great to deal with! Have been buying parts for my 1952 PU for the last 2 years, that I am restoring back to Factory original. Also restoring a 1952 M38 and 1971 Jeepster Commando, great selection of parts for all. Any problems with orders they are resolved quickly and courteously!! Great selection of parts and good prices. Highly recommend Kaiser Willys Jeep!!

  Review of 12/24/23, following an experience of 11/10/23 by A A. *

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• 5 / 5

  

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  The ordering process was simple. The parts were shipped quickly and delivered right on time.

  Review of 12/24/23, following an experience of 11/14/23 by A A. *

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• 5 / 5

  

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  Dealing with Kaiser Willy's is a very good experience returning things no problem very helpful very good experience keep up the good work

  Review of 12/24/23, following an experience of 11/8/23 by A A. *

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• 5 / 5

  

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  Excellent service and parts are of good Quality

  Review of 12/24/23, following an experience of 11/1/23 by A A. *

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• 5 / 5

  

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  easy to find products, friendly service, better than most deliveries, manual waas verry,very helpful. thanks to your team good job

  Review of 12/24/23, following an experience of 11/1/23 by A A. *

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• 5 / 5

  

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  great customer service, very knowledgeable and make it easy to order

  Review of 12/24/23, following an experience of 11/1/23 by A A. *

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• 5 / 5

  

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  Good communication, I like it that if I have any questions they help.

  Review of 12/23/23, following an experience of 11/9/23 by A A. *

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• 5 / 5

  

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  My husband was given a 1949 military jeep. It was covered with a pool liner. It was a lit on the ruff side but he was so excited. He took it to a grade school friend they had a great time fixing it. He would come home and look through the catalog to see what he needed and give me the order number and a few days later it would show up. The only let down was they didn’t have the tires he wanted but that was not their fault. So all we can do is applaud their ordering dept. In the end with tires he ended up spending about 2,000 to 3,000 and to runs like a top. We will putting in our local towns Christmas parade. Oh yea I can’t count how many people want to buy it from him. Thank you

  Review of 12/23/23, following an experience of 11/10/23 by A A. *

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• 5 / 5

  

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  Quick, timely, available. Used technical assistance if needed.

  Review of 12/23/23, following an experience of 11/11/23 by A A. *

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• 5 / 5

  

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  Great Products that you can be certain will fit right the first time

  Review of 12/23/23, following an experience of 11/10/23 by A A. *

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• 5 / 5

  

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  i like the easy to read descriptions and pictures of the products, but in particular I like the questions and answer section about each item. This helps me by answering questions I may have, or by giving hints about easy installation of the products, and they help me in insuring I am getting the right part.

  Review of 12/23/23, following an experience of 11/10/23 by A A. *

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• 5 / 5

  

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  I have ordered parts before and always had good service and communication,I consider Kaiserwillys my parts store for my CJ2A.

  Review of 12/23/23, following an experience of 11/15/23 by A A. *

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• 5 / 5

  

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  Highly recomended keep parts

  Review of 12/23/23, following an experience of 11/14/23 by A A. *

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• 5 / 5

  

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  Great parts for my CJ-8 Dash; perfect fit.

  Review of 12/23/23, following an experience of 11/15/23 by A A. *

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• 5 / 5

  

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  Nearly everything needed to restore my 1946 Willys CJ2A has come from Kaiser Willys and I have been so impressed with their personalized customer service that I've door-dashed donuts to them to show my appreciation. Have you ever been so impressed with a company that you felt the desire to send them a gift?

  Review of 12/23/23, following an experience of 11/12/23 by A A. *

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• 5 / 5

  

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  Good parts and fair pricing!

  Review of 12/23/23, following an experience of 11/15/23 by A A. *

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• 5 / 5

  

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  Great service. Speedy delivery

  Review of 12/23/23, following an experience of 11/8/23 by A A. *

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• 5 / 5

  

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  Excellent service and very knowledgeable.

  Review of 12/23/23, following an experience of 11/8/23 by A A. *

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• 5 / 5

  

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  Excellent service all around. Mike was quick to respond via email, verifying the parts I had selected were correct for my application. Order processing and shipping updates were communicated so I knew when to expect my order. The parts themselves are quality items and worked very well for me.

  Review of 12/23/23, following an experience of 11/15/23 by A A. *

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• 5 / 5

  

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  I had the opportunity to rescue a '66 CJ5 that had been dismantled with parts sitting in barrels and boxes for the last 20 years. Kaiser Willys helped restore this Jeep to all its glory. Had a great time and appreciate the professional parts supply from KW.

  Review of 12/23/23, following an experience of 11/13/23 by A A. *

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• 5 / 5

  

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  Customer friendly knowledgeable helpful quick turnaround time

  Review of 12/23/23, following an experience of 11/14/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Awesome service, crew at Kaiser are very attentive and very knowlegable. I'm now a life time customer. Project: 1952 M38A1

  Review of 12/23/23, following an experience of 11/15/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The catalog is easy to use and the on line shopping is great. Staff is very knowledgeable and helpful. Some of the parts appear to be foreign made and of lesser quality than I would have expected.

  Review of 12/23/23, following an experience of 11/15/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I’ve place several orders and they’re always shipped quickly. I had a technical question on one part I ordered. Mike took my call and was helpful.

  Review of 12/23/23, following an experience of 11/10/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I purchased the electronic distributor from Kaiser Willys. It was reasonably priced and was shipped promptly.

  Review of 12/23/23, following an experience of 11/12/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Everything I’ve gotten from KaiserWillys.com has arrived quickly and has been just the quality and finish I expect. I really am glad they are available to help me make my old Jeeps better.

  Review of 12/23/23, following an experience of 11/9/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Kaiser Willys has been a saving grace for my jeep restoration. Excellent service with quality parts. The website is easy to use and when I need to call them they are friendly and have great advice.

  Review of 12/23/23, following an experience of 11/9/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I love this website all in 1 Four my 72 year-old.jeep parts. Fast shipping And Great customer service. I just wish they sold Spicer lifetime Non greasable u-joints. 5-1310x

  Review of 12/23/23, following an experience of 11/13/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  On time, on target from a knowledgeable staff. I drop off my spare catalogs with folks that need help getting their rigs on the road as KW's catalogs are a great resource.

  Review of 12/23/23, following an experience of 11/9/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Fast and friendly service. They are always there to help if need.

  Review of 12/23/23, following an experience of 11/14/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  They are very helpful and directed me to the right parts.

  Review of 12/23/23, following an experience of 11/15/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent customer service, even if i buy wrong pieces, they received them back with no problem, or explain parts.

  Review of 12/23/23, following an experience of 11/15/23 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Overall it's been great sometimes the shipping seams to take way to long but then I realize that I'm on the west end of the states. One part I ordered was weather striping and it was shorted by 64 inches.

  Review of 12/23/23, following an experience of 11/13/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by kaiserwillys.com

  

  Flag

  We try to ship all orders within a business day, but sometimes with the nature of the vintage parts we carry it can take a bit longer. Please in the future call in any order with us and I can make sure it goes out the same day. If you had an issue with the seal - just call us and we will take care of it promptly and express too.

• 3 / 5

  

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  The transaction on the website and everything was fine as far as locating the parts shipping notifications could be a lot better

  Review of 12/23/23, following an experience of 11/9/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by kaiserwillys.com

  

  Flag

  We automatically send out email order notices and shipping confirmations. Sometimes we find that the notices go to spam. If you ever have a question, please email us and we will reply same business day or call us Toll Free at 1-888-648-4923. We will always try to make it right.

• 5 / 5

  

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  fast delivery,

  Review of 12/23/23, following an experience of 11/9/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Kaiser was a pleasure to deal with. Thank you again

  Review of 12/23/23, following an experience of 11/14/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very satisfied. They keep me up to date re. my orders and shipping

  Review of 12/23/23, following an experience of 11/9/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great service !!! Quick response to questions

  Review of 12/23/23, following an experience of 11/14/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  very helpful getting the right parts the first time. fast shipping. highly recommend.

  Review of 12/23/23, following an experience of 11/9/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  They have what I need when I need it.

  Review of 12/23/23, following an experience of 11/1/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent service. Returns no problem. Overall very positive experience.

  Review of 12/23/23, following an experience of 11/2/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I have had very good service regarding any purchase or query from KW parts department.

  Review of 12/23/23, following an experience of 11/7/23 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  I was satisfied with everything, just takes alittle long to ship

  Review of 12/23/23, following an experience of 11/6/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by kaiserwillys.com

  

  Flag

  We try to ship all orders within a business day, but sometimes with the nature of the vintage parts we carry, it can take a bit longer. Please in the future call in any order with us and I can make sure it goes out the same day. We want to make it right for you.

• 5 / 5

  

  Edit Flag

  I hsve always reached a human who actually knows everything about every part. They answer the phone, understand what you are saying, and get the correct parts to you very fast. They have the best catalog in existence, and deserve more than 5 stars.

  Review of 12/23/23, following an experience of 11/6/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Usually excellent. I order a lot, once in a while a wrong or inferior part is received but they are good about correcting the issue.

  Review of 12/23/23, following an experience of 11/6/23 by A A. *

  *Pseudonymized data at the request of the author

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