Customer reviews for Jobststockings.com

4.4 / 5

Calculated from 1453 reviews obtained over the last 12 months

2742 reviews since 28/05/2023

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Information jobststockings.com

  • Company

    Jobst Stockings

  • Description

    We do business with a few simple principles in mind. Do right by the customer. We consider it a privilege to serve you and will do what we can to make sure you are satisfied with your purchases. Provide quick and courteous service. We are available to help you choose the correct product if you need assistance. Offer only the best products available. Don't settle for lesser quality garments.

  • Address

    1840 Enterprise Dr. 48309 Rochester Hills, MI

  • Website

    https://www.jobststockings.com/

  • Category

    Health and beauty

Contact Jobst Stockings

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Customer reviews

  • 2 / 5
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    Each and every shipment the boxes are smashed.

    Review of , following an experience of by MARY A.

    Answer by jobststockings.com
    Flag

    We're so sorry to hear that your shipment arrived in less-than-perfect condition. Your order should reach you in great shape, and we truly appreciate you bringing this to our attention. We’ll look into this with our shipping team to make sure packages are handled more carefully. Thanks for sharing your experience as this will help us improve.

  • 5 / 5
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    I have tried several different brands, but now stick with Jobst. They hold up well, wash well, and control swelling better than other brands. I have used Jobst for 3 years now and am very satisfied.

    Review of , following an experience of by BARBARA N.

  • 5 / 5
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    Easy and fast service. Excellent products

    Review of , following an experience of by BEVERLY F.

  • 5 / 5
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    easy and fast loading pages all the helpful information you'll need to choose the right item for you lots of shipping choices and easy check out

    Review of , following an experience of by TERRY S.

  • 5 / 5
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    The man I talked to went out of his way to check on an item in Jobst's warehouse . I appreciate the time he too to help me.

    Review of , following an experience of by KALTHLEEN B.

  • 5 / 5
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    Great product and service, highly recommend!

    Review of , following an experience of by MARY B.

  • 5 / 5
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    Easy access and site navigation. I accidentally ordered the wrong size which i noticed when I received my order confirmation but was able to call and have the order corrected.

    Review of , following an experience of by JOAN H.

  • 5 / 5
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    Excellent socks and high quality !

    Review of , following an experience of by MARICARMEN P.

  • 5 / 5
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    Very comfortable for a medical grade compression sock. I bought them without the elastic top because the elastic was so annoying. The socks stay up and don’t even move a little bit. Much more comfortable than elastic

    Review of , following an experience of by KATHIE K.

  • 3 / 5
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    The stockings are too small at the foot. Very difficult to put on over the foot. Otherwise they work well to reduce swelling.

    Review of , following an experience of by PHILIP J.

  • 5 / 5
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    Great fit, easy to get on. I do not have my order yer but the jostackings i have befre are great

    Review of , following an experience of by GEORGE L.

  • 5 / 5
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    I think Jobst is great, site is so easy to use and their compression stockings are so comfortable. I buy the 30-40 with the silicone band and I’ll never wear anything else. The stockings are soft not scratchy like another brand I have tried. I will always buy the Relief with the silicone band from Jobst as long as I can!

    Review of , following an experience of by KAROLINE K.

  • 5 / 5
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    Lot's of sports compression socks to choose from and I have always found the Jobst to have great fit and compression (15mg). They are also very durable.

    Review of , following an experience of by EDWARD P.

  • 4 / 5
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    They are working just fine

    Review of , following an experience of by BRYAN B.

  • 5 / 5
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    Very reliable stockings I use at work and leisure,thank you

    Review of , following an experience of by LAURALYN A.

  • 5 / 5
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    Well made, comfortable, good compression. Seem like they should be durable also.

    Review of , following an experience of by RALPH P.

  • 1 / 5
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    The navigation of the site is irrelevant. I didn't get the specific items I ordered. I sent a complaint to the company requesting correction, and have not heard back in over a week.

    Review of , following an experience of by EDWINA B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Jobst website was too easy to navigate what kind, size, & color. I’ve been shopping from Amazon. They’ve been running out of stock. Thats why I came here. If, I knew before. I would’ve been coming here. A lil too late. Lol

    Review of , following an experience of by CLINT H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Site was easy to use. Having a box from my previous order, I knew exactly what to write in.

    Review of , following an experience of by CHARLOTTE V.

  • 5 / 5
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    I’ve been using these stockings for 30 years, 30/40. Now doctor wants me to use 20/30. I usually get open toe and full length, I didn’t see open toe this time. I won’t be wearing them till December 5 th after my lazer surgery.

    Review of , following an experience of by KAREN T.

  • 5 / 5
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    I was very pleased with the service that I received after I did not get the type of stocking that I had originally ordered. I was able to return the initial pair at no cost once I was able to print the return postal form. The new pair of stockings came within two days and I am very satisfied with them.

    Review of , following an experience of by ETHEL Y.

  • 5 / 5
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    These liners are just like the ones that come with the Jobst Ulcer cares stockings.

    Review of , following an experience of by DONALD L.

  • 5 / 5
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    Fast delivery and easy.

    Review of , following an experience of by PAT P.

  • 4 / 5
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    I used the phone number to call a customer service representative, who was very helpful. The socks were here after a few days. I did not actually use the website. Sorry. But happy with Jobst.

    Review of , following an experience of by ALAN F.

  • 5 / 5
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    These stockings fit well without creasing which is a huge plus!

    Review of , following an experience of by KELLY M.

  • 5 / 5
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    I am very happy with my compression stockings

    Review of , following an experience of by CHARLES G.

  • 5 / 5
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    Excellent

    Review of , following an experience of by LYLE V.

  • 5 / 5
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    I was pleasantly surprised by the amount of valuable medical information on your website and how easy it was to navigate and decide which products I needed. Although the price was high, the excellent quality of these products is amazing. These compression socks are beautiful, easy to put on, and they will not break. All my friends think they look very pretty to me. It makes me happy that they are improving my health and giving me more confidence too.

    Review of , following an experience of by ILEANA R.

  • 4 / 5
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    My first time with compression socks. I don't have anything to compare. My doc gave me these, I liked them, so when I bought more, I kept the same brand&type. I'm glad it's winter because menopause and socks don't mix. I don't think the toeless ones will work, is there a footless one ? I'm dreading summer but my legs are feeling better now. They do not seem to help my bad varicose veins (on my knee and above) but the restless leg and tiredness have gone away.

    Review of , following an experience of by JESSE G.

  • 5 / 5
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    Great material and they do what you would expect. I got ones that have some style. They make me happy

    Review of , following an experience of by CHARLES B.

  • 5 / 5
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    Cannot calculate this in any meaningful way, but the length of the stocking's heel to a line just below the 1st toe joints could be 3/4" inch shorter in my case! Otherwise, they fit snug, are well made, and last a long time!

    Review of , following an experience of by G. L.

  • 3 / 5
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    No problems navigating the website. Have not yet received my order

    Review of , following an experience of by LISA M.

    Answer by jobststockings.com
    Flag

    Thanks for your feedback! We're glad you found the website easy to navigate—that’s great to hear. As for your order, we totally get that waiting can be a bit frustrating. To assist you with this, our customer service team will reach out to you to track your order. We appreciate you for sharing your experience with us and we’ll make sure everything is on track. Your patience means a lot to us!

  • 5 / 5
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    Great socks, comfortable and easy to put on .

    Review of , following an experience of by MARICARMEN P.

  • 2 / 5
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    my stocking get very tight as the day progress around my ankles.I have tried various sizes. I give up. I will not spend this kind of money to end up in the same situation. I am so disappointed.

    Review of , following an experience of by MARIE W.

    Answer by jobststockings.com
    Flag

    We're so sorry to hear that you’ve been struggling with this—it’s completely understandable to feel frustrated after trying different sizes. Compression stockings should feel supportive, not uncomfortable. To assist you with this, our customer service team will reach out to you. Our team will help determine what might be causing the issue, whether it’s the sizing, compression level, or style. Your comfort is important to us, and we’d love the chance to help turn this around for you!

  • 5 / 5
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    product quality was excellent, received what i ordered, took a few days to arrive but i can live with that. there are less expensive sources to find these items but my experience is that there's a reason they're less expensive. i'll stick with jobststockings

    Review of , following an experience of by BERNARD L.

  • 5 / 5
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    Easy to use, shipped quickly & socks fit well

    Review of , following an experience of by DONALD R.

  • 5 / 5
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    Easy to order. Love the fit.

    Review of , following an experience of by LINDA B.

  • 4 / 5
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    I’ve been a Jobst customer for 57 years. They make the best compression stocking. Recently I noticed a change in their sizing and had to for the 1st time return the stockings they sent. Although I’ve worn the same size all these years and had lost 50 lbs in the past 10 years, now I seemed to need a larger size. Anyway, they suggested a larger size and I went with their suggestion. So far all seems to be fine. They are a good company with a fine product.

    Review of , following an experience of by ANITA S.

  • 5 / 5
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    Although extremely hard to get on, they seem to be doing as expected

    Review of , following an experience of by JOE P.

  • 5 / 5
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    AWESOME!!!! COMFORTABLE!!!!! SUCCESSFUL!!!!!!

    Review of , following an experience of by DAVID H.

  • 5 / 5
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    The only stocking I have worn for the last 10+ years says it all.

    Review of , following an experience of by JAY C.

  • 5 / 5
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    It was very easy to find exactly what I needed and ordering it was very simple. It came very quickly which was perfect because I needed it badly.

    Review of , following an experience of by ALICE T.

  • 5 / 5
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    Very well made and made to last.

    Review of , following an experience of by BRENDA F.

  • 3 / 5
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    thought these would be compression type crew socks. They are not.

    Review of , following an experience of by LEE P.

    Answer by jobststockings.com
    Flag

    Thanks for sharing your thoughts! It sounds like these weren’t quite what you were expecting and we apologize for any disappointing experience you’ve had with your purchase. If you’d like, please feel free to contact our customer service team. We’d be happy to help you find the perfect pair. We’re here to make sure you get exactly what you need!

  • 5 / 5
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    The Jobst website was easy to shop on and order from. It was quick and responsive, allowing me to select my product and order it quickly and efficiently.

    Review of , following an experience of by BILL G.

  • 5 / 5
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    I called n was quickly greeted. My order was taken n was very satisfied with everything. Great customer service. Thanks

    Review of , following an experience of by THOMAS B.

  • 5 / 5
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    They are good at keeping the swelling down and comfortable to wear all day

    Review of , following an experience of by DIANE H.

  • 5 / 5
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    Nas

    Review of , following an experience of by WAYNE L.

  • 5 / 5
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    Quality product, nice fit-not anlways easy to find a good fit!

    Review of , following an experience of by MARY K.

  • 5 / 5
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    Customer service was extremely good in correcting a previous problem with an order. Response to my problem was quick and effective. It continued until my problems were solved and my order shipped.

    Review of , following an experience of by HAROLD S.

  • 5 / 5
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    Charmaine and other staff members went above and beyond in my exchange of Toeless support pantyhose for the usual style I buy.

    Review of , following an experience of by SHANNE H.

  • 5 / 5
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    The fit and effectiveness of the compression is superior to other brands I’ve tried.

    Review of , following an experience of by JOSEPH L.

  • 5 / 5
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    They’re great

    Review of , following an experience of by EDWARD J Z.

  • 5 / 5
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    The best compression stockings. I'm do thankful your company puts their best forward. My Dr. recommend them to me after my foot and vein surgery. Would not be able to work with out them. Thanks again and I pray your company and employees will be around for a very long time.

    Review of , following an experience of by RHONDA M.

  • 5 / 5
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    Very easy and great measuring info.

    Review of , following an experience of by BEVERLY F.

  • 5 / 5
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    My care specialist was very considerate and knowledgable

    Review of , following an experience of by DELORES J.

  • 3 / 5
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    I had a specific question about which stockings had the toe and heel extra fabric.The rep I spoke with did not have the familiarity with the products to answer. Apparently she did not have access to the actual product to look. She was able to refer me to the manufacturer which was helpful.

    Review of , following an experience of by EILEEN R.

    Answer by jobststockings.com
    Flag

    Thanks for reaching out and letting us know about this. It's great to hear that our rep was able to refer you to the manufacturer, but we totally get that you were hoping for a more immediate answer. We'll be working to improve product knowledge across our team so they have everything they need to help directly with questions like yours. Your feedback helps us get better, and we're grateful for it!

  • 4 / 5
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    not the fastest delivery but not the worst either. on the up side, they actually sent what i ordered! the product was exactly as i expected.

    Review of , following an experience of by BERNARD L.

  • 5 / 5
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    simple

    Review of , following an experience of by CHRIS K.

  • 4 / 5
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    The compression liners are the only product that works with my husband’s sensitive legs. They manage his lymphedema extremely well. Thanks for making these essily available online—and at a discount!

    Review of , following an experience of by ANNETTE O.

  • 5 / 5
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    I have used these socks for a long time, they are excellent. My husband liked his socks a lot, helps with not feeling tired. Excellent product for all!

    Review of , following an experience of by MARICARMEN P.

  • 5 / 5
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    Have worn these for years. Very well made and are very durable. Glad started ordering online from your website.

    Review of , following an experience of by DEBRA E.

  • 5 / 5
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    website easy to use - great product

    Review of , following an experience of by SARA A.

  • 5 / 5
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    I received the replacement stockings very quickly once I was able to print the address label and send the others back.I have since sworn the new stockings and am very happy with them.

    Review of , following an experience of by GRACIELA P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Everything is 5 stars, and I want to reorder again.

    Review of , following an experience of by ENRICO M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I have shopped here several times and always receive my items promptly.

    Review of , following an experience of by BEVERLY M.

  • 5 / 5
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    These were purchased for my mother. There are as expected. She is pleased with them.

    Review of , following an experience of by LINDA D.

  • 5 / 5
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    Outstanding product and customer service.

    Review of , following an experience of by NORINE M.

  • 4 / 5
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    The site was intuitive and easy to use. For me, the sticking allow me to put in a 16 hour day and not have swollen ankles or feet. That's worth it!

    Review of , following an experience of by MARGARET M.

  • 5 / 5
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    The customer service people were very helpful when I ordered the wrong compression stocking for my wife. Better than the best I have ever encountered.

    Review of , following an experience of by KENNETH J.

  • 5 / 5
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    Quality stkings

    Review of , following an experience of by SUE N.

  • 5 / 5
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    The product is of excellent quality, the delivery time was adequate and the administrative management was impeccable. These products are 100% recommended

    Review of , following an experience of by PEDRO J.

  • 5 / 5
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    I am impressed with finally having a petite length which doesn't allow the stocking to band tightly around my ankle nor choke my upper calf by the knee.

    Review of , following an experience of by CYNTHIA P.

  • 3 / 5
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    Great product, but shipping slow and delayed beyond promised arrival date.

    Review of , following an experience of by PEARLINE C. *

    *Pseudonymized data at the request of the author

    Answer by jobststockings.com
    Flag

    We're so glad you’re enjoying the product—it’s fantastic to hear it’s working so well for you! We understand the frustration with shipping delays; that’s definitely not the experience we want for our customers. We're continually working with our shipping partners to improve reliability, so thank you for sharing this. Your feedback helps us work toward a smoother process!

  • 5 / 5
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    They go above and beyond to be sure that you have the right fit.

    Review of , following an experience of by JAYCEE O. *

    *Pseudonymized data at the request of the author

  • 3 / 5
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    The band needs to be wider . The foot and comfort is wonderful. I wish the relief stockings didn’t have such a big foot because the slide up my foot and buckle underneath my foot in my shoe. The insurance only pays for relief. I purchase opaque for the awesome foot. They need to be longer and a wider band to fit me perfectly

    Review of , following an experience of by LUCY C.

    Answer by jobststockings.com
    Flag

    Thanks so much for sharing your experience with both the Relief and Opaque stockings. It’s great to hear that you’re enjoying the foot comfort of the Opaque style! We understand that having the right band width and fit can make all the difference. Your feedback is super helpful and we’ll be sure to pass it along to the manufacturer, Jobst.

    Answer by Lucy C
    Flag

    Thank you! In a perfect world they'll be the Relief with a foot that fits like the opaque,, thanks

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  • 5 / 5
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    Nice product. But the most important thing to me is the customer service, which was outstanding. They treated me like an actual human being. Rare. Unfortunately, rare.

    Review of , following an experience of by SCOTT D.

  • 5 / 5
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    Jobst has the best compression stockings on the market

    Review of , following an experience of by ROBERT M.

  • 4 / 5
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    I wear a size 12 shoe so the first time I wore the thigh high stockings, I needed more toe room. They eventually stretched enough after wearing them once. Otherwise, they are very beneficial.

    Review of , following an experience of by DIANE H.

  • 5 / 5
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    I have been wearing these stockings for over 8 years. These last forever and are well made. My experience with Jobst stockings has always been great!

    Review of , following an experience of by LISA F.

  • 1 / 5
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    You sent me tall 3 pair IN YOUR ERROR. I ordered in Petite full Ex L OPEN TOE beige. It's had more than ample time to have been receive yet your ppl don't help me. Seems like I should have better customer service not just a text saying not received. This is BS. A lot of money I paid for 3 pr stocking.

    Review of , following an experience of by MARILYN W.

    Answer by jobststockings.com
    Flag

    We completely understand your frustration—if an order doesn’t arrive as expected, that can be really disappointing, especially with a product you rely on. We apologize that we didn’t hit the mark with our response and follow-up here, and we appreciate you letting us know. We'll make sure our team looks into your order immediately so we can get the correct stockings to you as soon as possible. Someone from our customer service team will reach out directly to help sort this out and make things right for you. Thank you for your patience, and we’ll work on turning this experience around!

  • 5 / 5
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    Order was correct, delivery was quick, product is great.

    Review of , following an experience of by MARY K.

  • 5 / 5
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    The items ordered were delivered without any issues and at a somewhat lower rate than I could get elsewhere.

    Review of , following an experience of by JAY C.

  • 3 / 5
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    I am ordering same socks from 2022 but every 6 month something change and quality is not going to be better .

    Review of , following an experience of by SHARAREH S.

    Answer by jobststockings.com
    Flag

    We really appreciate your loyalty and your feedback on the quality changes. It’s our goal to keep your favorite socks feeling as great as they did when you first tried them! We’ll pass this along to the brand to ensure your concerns are heard. Thank you for sticking with us, and please know we’re here to help if you ever need advice on finding the best option.

  • 5 / 5
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    Love Jobst compression knee highs. Perfect to wear to prevent tired, achy legs caused by varicose veins.

    Review of , following an experience of by PAT T.

  • 5 / 5
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    Stockings as described.

    Review of , following an experience of by FRANCES S.

  • 5 / 5
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    The website is easy to navigate. The product arrived fast at my home. Great experience!

    Review of , following an experience of by KELLY E.

  • 2 / 5
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    My gripe is customer service. The website has a "contact us" item to click on. I did and have gotten no contact in several days. I received an order of Jobst stockings that are unsatisfactory for me. They were described as "knee length" but only come to mid-calf. I need advice on how to return and exchange them. The "contact us" section of the Jobst website has not produced any "contact" response.

    Review of , following an experience of by HAROLD S.

    Answer by jobststockings.com
    Flag

    Thanks for sharing your experience—customer service should always be prompt and helpful, and we understand your frustration. It sounds like you got stockings that aren’t quite right, and we definitely want to make sure you get exactly what you need. Our team will follow up with you soon to help with the return and exchange process. If you ever need a quicker response, please feel free to reach out to our customer service line. We're here to make this right and help you find the perfect fit!

  • 5 / 5
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    Easy to find what I was looking for

    Review of , following an experience of by LINDA B.

  • 5 / 5
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    I got just what I ordered and it arrived in a timely manner.

    Review of , following an experience of by JESSICA C.

  • 5 / 5
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    Got them for my father. Really helping with edema from chf

    Review of , following an experience of by ALICE F.

  • 5 / 5
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    Company rep very helpful. Sent order promptly.

    Review of , following an experience of by GENE L.

  • 5 / 5
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    The order process was great, the site is easy to navigate, but the tracking left a little to be desired but that is the way DHL does their tracking so unless Jobst changes delivery carriers not much can be done. The order was shipped within a day but it took over a week to get it to me in Atlanta. The stockings themselves are great.

    Review of , following an experience of by JOHN P.

  • 5 / 5
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    Your depression stockings are the best. However, if you have the wear them every day, it is quite an investment for a retired person. I would think long and hard before I purchase a pair of shoes for them same amount.

    Review of , following an experience of by JUTTA A.

  • 5 / 5
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    Easy to order! I highly recommend calling before you order so you can get what you’re looking for instead of guessing.

    Review of , following an experience of by LESLIE S.

  • 5 / 5
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    I have been wearing the thigh high OPEC stockings for years and I am in love with them so I cannot wait for the cranberry ones to be back in stock in January. Thank you so much.

    Review of , following an experience of by MICHELE C.

  • 5 / 5
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    The Stockings are excellent, especially the one with the sensitive band. Probably just made for royalty! However, I will surely enjoy the one pair I was able to purchase.

    Review of , following an experience of by JUTTA A.

  • 3 / 5
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    JOBST® Relief Knee High 15-20 mmHg,. I have small feet and ordered the petite size small. It did not fit my feet well especially around my toes.

    Review of , following an experience of by LESLIE S.

    Answer by jobststockings.com
    Flag

    Thank you for your feedback about the JOBST® Relief Knee High stockings. It’s important to us that you find the perfect fit, especially for comfort around your toes. We understand how frustrating it can be when sizing doesn’t match up. If you’d like, we can help you explore other sizing options or styles that might work better for you. Please feel free to reach out so we can assist you in finding the right pair!

  • 5 / 5
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    My Dr. recommend these compression stockings .The socks fee good on my legs. Love them. Will order more...

    Review of , following an experience of by RONALD A.

  • 2 / 5
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    I wanted a pair of JOBST socks to test. I got to your "basket" page and was given an option that I did not understand. i chose "YES" out of curiosity. A new page appeared an my order was doubled. and I was give a choice of take it or leave it. I chose to take (I wanted a pair of JOBST socks in my hand) and i knew then that I would return these things. That checkout experience insured that i will never buy anything from you.

    Review of , following an experience of by AL O.

    Answer by jobststockings.com
    Flag

    We appreciate you sharing this with us—it’s clear that your checkout experience was frustrating and confusing, and that’s the last thing we want for our customers. Our goal is to make every step as clear and easy as possible, and we’re sorry this wasn’t your experience. We’ll take a closer look at the setup to ensure things are more transparent in the future. Thanks again for letting us know—we’ll use this feedback to improve our checkout options.

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