firefightermovers.com

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Information firefightermovers.com

  • Company

    Firefighting's Finest Moving & Storage

  • Description

    Let Firefighting's Finest Moving & Storage move your home whether it's local, across the state, or out of state. Firefighting's Finest Moving & Storage is dedicated to moving your belonging's with more care and respect that anybody else. Call (844) 737-7800 for more information.

  • Address

    texas

  • Website

    http://www.firefightermovers.com/

  • Category

    Other

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Customer reviews

  • 5 / 5 1
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    This was my first experience with a moving company. I called a local company and they were pretty booked for awhile so they recommended Firefighters. I didn't know what to expect but was pleasantly surprised. They did a great job and were pretty quick. Everything was wrapped with a blanket so no dings or scratches. The only name I remember was Donovan and he was a hard worker. I would use them again if the need arises and would recommend them to anyone.

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  • 5 / 5 1
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    Jacob and his crew were awesome! It was like having 3 big brothers helping us move. They carefully loaded & unloaded everything, put the beds together, helped arrange furniture, and had great attitudes throughout the move. We have used Fireman’s Finest multiple times, as have our neighbors we found out, and each time we were satisfied at the helpfulness of the crews. Thank you for hiring the best and providing outstanding service!

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  • 5 / 5 1
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    Great job! Professional and friendly. Good communication.

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  • 5 / 5 1
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    The team was great and worked efficiently...very impressed and satisfied!

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  • 5 / 5 1
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    Wow.....where were these guys 25 years ago? I have moved many times all over this country....long distances and locally....I have never been so pleased with my guys...Sean, Garth and “J”....they were prompt and so personable....they almost made my move enjoyable.....and they were fast! I was amazed at how well they treated my belongings....thanks guys.....you are the best!!!

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  • 5 / 5 1
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    Initial survey stated 2 trucks would be used, however only 1 truck came for the move. The crew was excellent and their contract showed only one truck. This resulted in a "self move" of items they could not take.

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    Answer by firefightermovers.com
    Flag

    Thank you for choosing Firefighting's Finest and we appreciate the opportunity to assist you. We apologize for any possible confusion or mistakes on our part. We will be in touch tomorrow to see if there's anything we can do to assist you. Thank you once again.

    Answer by anonymous a
    Flag

    Thank you for your response, however we are have completed the move and are in our new home. We just wanted to inform you of the "mixup"

    Answer by firefightermovers.com
    Flag

    Okay, thank you and please accept our apologies for the issue. Thank you once again.

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  • 5 / 5 1
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    They did a great job. They were fast, organized and careful with our things.

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  • 5 / 5 1
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    Very professional, reliable and friendly. I would hire them again.

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  • 5 / 5 1
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    The gentleman would so professional and very nice. They took great care of my things. I will definitely be recommending them to everyone. Thanks again for great service.

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  • 5 / 5 1
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    The guys arrived on time, followed item placement instructions and just did an overall good job. We will be calling again when our sells.

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  • 5 / 5 1
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    Guys did outstanding job. Will definitely be using this company again.

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  • 5 / 5 1
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    They kept me up to date before they arrived. The guys were very polite and accommodating. I will be using them again.

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  • 5 / 5 1
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    Jose and crew were great! Professional and courteous, they got in and out as expected without issue. I will have to do this again in a year and will be calling FFMS to handle it.

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  • 5 / 5 1
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    On time, kind, respectful, very helpful, worth every penny. I wish I had more to give them. Great at moving extremely heavy items, and I'm talking 800 pounds down a flight of stairs. Absolutely amazing, will be calling them again when anything needs to be moved. Thank you!!

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  • 5 / 5 1
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    Quick and easy. There's no hidden fees and the guys work hard and fast

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  • 5 / 5 1
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    Very professional and efficient crew. Thank you!

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  • 5 / 5 1
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    Very professional. I definitely recommend. Thank you!

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  • 5 / 5 1
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    The crew handling our move did an excellent job. From the time they arrived, until unloading was finished they were professionals. They were extremely courteous and respectful.

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  • 5 / 5 1
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    The movers that assisted me with my move were very punctual, polite, professional and a pleasure to work with. No items were damaged during the move and they did a good job of setting up the furniture in my new home. I highly recommend Firefighter Moversand will use them for any future moves.

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  • 5 / 5 1
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    We were very pleased with the service we received from FFMS. The 3 guys who unloaded our truck were exceptional.

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  • 5 / 5 1
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    The firefighters helped us move in early July. We were so impressed with the speed in which they moved our belongings and had everything set up in our new house. We have already recommended them several times and would definitely use them again.

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  • 5 / 5 1
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    Hard workers, great attitude, skilled packing the POD. I couldn’t be happier with the service I received and will use them again.

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  • 5 / 5 1
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    Polite helpful timely

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  • 5 / 5 1
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    Highly recommend! Fast, friendly and courteous!

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  • 5 / 5 1
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    Fast, hard working. This is the second time I've used them for a move.

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  • 5 / 5 1
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    Excellent Chris and Able did a great job They were careful and very pleasant to deal with. I would recommend your company to anyone.

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  • 5 / 5 1
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    Ryan and crew were exceptional and very helpful throughout the entire process.

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  • 5 / 5 1
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    The guys were on time, fast and efficient but careful with my belongings. They were thorough in explaining the contract and courteous in speech. They were helpful to move furniture when I asked. I could not have been more pleased. This is the 3rd time I have used Firefighting's Finest and I will be back when the need arises

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  • 5 / 5 1
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    Great! They were quick and efficient and set everything up just the way I wanted!

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  • 5 / 5 1
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    I’ve used them to both pack and move. Couldn’t recommend them higher!

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  • 5 / 5 1
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    The crew was fantastic! Highly recommend ffms

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  • 5 / 5 1
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    The 4 movers did an excellent job moving our furniture to our new home. They were prompt and very courteous and took special care wrapping everything and moving some heavy items across wood flooring. I would highly recommend them.

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  • 5 / 5 1
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    Firefighter moving company was fast and very professional!! I recommend if your needing movers look no further they are your guys!!!

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  • 5 / 5 1
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    Excellent service

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  • 4 / 5 1
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    They were here on time. Did s great job I’ve used firefighters movers before and if I move again I will be calling you again

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  • 5 / 5 1
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    Great guys---always enjoy working with our firefighters.

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  • 5 / 5 1
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    They were fast and friendly.

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  • 5 / 5 1
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    Excellent service from friendly staff!!!

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  • 5 / 5 1
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    Excellent service and follow up!

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  • 5 / 5 1
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    I have used them twice, and both times was extremely satisfied. No surprises.

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  • 5 / 5 1
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    Great experience. What I expected.

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  • 5 / 5 1
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    This is the third time we've used Firefighting's Finest Moving company. Once again, this crew was professional, courteous and took great care to protect our furniture and belongings. The carefully padded and plastic wrapped the furniture to protect it. They were careful not to damage the walls at the old residence or the new residence. They worked hard and fast to get the job done. Awesome!

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  • 5 / 5 1
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    Honest, reliable and punctual. My move was scheduled on short notice and they made it happen. No broken personal items or furniture. It’s worth the little bit of extra money per hour. Top notch service and team!!

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  • 5 / 5 1
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    Rob and Josh did an outstanding job! They were professional and friendly! First timeto use this company but would definitely use again! I should highly recommend!

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  • 5 / 5 1
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    Excellent, timely, and professional

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  • 5 / 5 1
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    Wonderful guys and service!

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  • 5 / 5 1
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    Great company to work with. We have used them 6-7 times and they always send a competent crew and very hard workers. We highly recommend them.

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  • 5 / 5 1
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    Excellent customer service and work ethic

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  • 5 / 5 1
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    Great Service. Joshua and his crew worked fast and went the extra mile to stop by my storage unit to drop off a few things on the way to our move. Would gladly use them again in the future.

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  • 5 / 5 1
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    Amazing. Not only were the 3 guys courteous and polite but they were thoughtful and kind. I’ll definitely be using your services again.

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  • 4 / 5 1
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    They called in route and said the had a third man and they could drop him off or I could 20.00/hour more and they could do the job faster. One guy dropped a small chest off his dolly chipping the corner but that had no repair to offer other than “I’m sorry” They worked smoothly and efficiently and often asked if they needed to move anything. Turned out a little more expensive than I thought it was going to be for a 1 bedroom apartment but overall they did a good job.

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    Answer by firefightermovers.com
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    Thank you for choosing Firefighting's Finest for your recent move and we are happy to have been able to assist you. We will discuss the additional manpower issue with our crew lead as it should have been handled in a more professional manner than the way you describe the call. We will also find out about the damage as the claims process should have been explained as well. This is not typical and we will retrain staff as needed to communicate better. We will be in touch shortly regarding the possible damage/claim. Thank you!

    Answer by anonymous a
    Flag

    No mediation is necessary. And no reprimand of the crew is necessary. Overall I was pleased

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  • 5 / 5 1
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    Arrived on time, very professional.asked our opinion on everything , very careful with our possessions. Finished ahead of time. Daniel Crow, the team leader was very organized.. all of the guys were very nice.

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  • 5 / 5 1
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    Fifth time I have used then.....Excellent customer service, very professional

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  • 5 / 5 1
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    FIREFIGHTERMOVERS are professional and made my 2 recent move so easy. I am so pleased with how well they packed my kitchen and handled my furniture with great care! I highly recommend FIREFIGHTERMOVERS!

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  • 5 / 5 1
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    Adrian and his crew were awesome. Very professional and worked very hard and effieciently to load and unload our stuff.

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  • 5 / 5 1
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    Organized, professional, considerate and careful. Can’t ask for more from a mover! On top of that came out considerably under the estimate! Banker husband loved that!!

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  • 5 / 5 1
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    I was very pleased with their work! Very efficient. Just a couple of scratches on the new dressers. But overall a total plus 10! Thanks Donna

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  • 5 / 5 1
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    They were the best. Loaded everything in a great amount of time and took great care with my belongings. They even made a special trip to pick up a dresser I bought.

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  • 5 / 5 1
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    The guys were a little earlier than expected but timing was perfect! They called before to make sure it was okay to come on out. They were very fast and efficient considering the horrible heat we were having at the time. I would highly recommend!

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  • 5 / 5 1
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    Very professional crew made the moving experience easy to manage. Highly recommended!

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  • 5 / 5 1
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    It's very helpful and easy to understand. Thanks for everything....

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  • 5 / 5 1
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    Just fine

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  • 5 / 5 1
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    Quick, prompt, polite.

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  • 5 / 5 1
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    The company was referred to us through a third party. The company was very responsive to our phone call and we received necessary documents in a timely manner.

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  • 5 / 5 1
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    Prompt, efficient and thorough!

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  • 5 / 5 1
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    Very professional, on time, hard working moving company!

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  • 3 / 5 1
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    Was regular

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    Answer by firefightermovers.com
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    Thank you for choosing Firefighting's Finest for your recent move and it was our pleasure to assist you. Our goal is to meet or exceed our customers expectations. We will be in touch shortly to discuss your move. Thank you.

  • 2 / 5 1
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    I left before they did and even though I was clear that I wanted everything moved, they left half there. When I asked where the rest was I was given excuses such as they didn't see it....Duh , some of the things they didn't see were over 4 feet tall!

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    Answer by firefightermovers.com
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    Pamela, thank you for your feeedback. We apologize if anything was overlooked and apologize that we did not have the chance to do a final walk through at the load address, which is customary practice. Our movers are very intelligent and eager to serve our customers, so we hope that this was just miscommunication and can be cleared up with a discussion and perhaps a pickup at the starting location for shipment to your new home. Our General Manager has reached out to see if we may take the opportunity to make it right by you. Thank you again for taking the time to send us this message, please give us a call back so we may correct this.

  • 3 / 5 1
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    They were great at first. But definitely slowed down at the end and took a little bit of time. Felt like it could have been sooner. However, the guys maintained a great attitude.

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    Answer by firefightermovers.com
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    Thank you for using Firefighting's Finest for your recent move and thank you for providing your feedback. We take great pride in our outstanding reputation and also in exceeding our customers expectations on every move. I have tried to reach you by telephone and have left a couple of voicemail messages to address your comments. I reviewed the final contract and it looks like the crew was able to accomplish your move in less time than the original estimate. After speaking with George and Donovan, it is my understanding that access to your 3rd floor apartment was only by way of stairs. The estimate was based on the use of an elevator, as stated in the original job description. It is our policy to use 3 men on 3rd floor moves due to the health risks associated with the extreme heat we have been experiencing lately. I am very pleased to hear that George and Donovan maintained great attitudes during the move and were still able to beat the estimate using the stairs. The guys also appreciated your very generous tip. I would like to discuss your experience when you have a moment. Thank you again for your business and feedback.

  • 3 / 5 1
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    Movers were 4 hours past the window of time originally given, and no communication given, I wasted half my day waiting.

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    Answer by firefightermovers.com
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    Christian - Thank you for choosing Firefighting's Finest for your recent moving and storage needs. Our afternoon crews are set up for arrival some time between 12 to 3. I do apologize that their arrival was closer to 4 than in the 12 to 3 window. We will review that notes and call information to make sure that our staff is explaining this thoroughly although it is explained in our scheduling email that you should have received. Our crew is to call at least 30 minutes ahead of time to let you know they are on the way. We also request that they call their second customer after arrival at their first job to update on their arrival time. We will make sure that this is emphasized with our staff however they do sometimes get to working and forget to call their second customers. We will make sure your crew lead, Kyle, does this in the future. Thank you once again and we do apologize for the inconvenience. If we have the opportunity to assist you in the future, we will make sure everything runs exactly as you expect! Thanks.

  • 5 / 5 1
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    Great job by a well equipped team. Did a good job of keeping me informed as to their arrival time.

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  • 5 / 5 1
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    So grateful for the help in this crazy July heat! The movers worked hard and quickly, and problem solved how to get my washer dryer into a tight closet. Thank you so much!

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  • 5 / 5 1
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    Friendly, professional, careful.

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  • 5 / 5 1
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    Excellent team. They work hard and do a great job without a problem.

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  • 5 / 5 1
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    These guys were amazing!!!

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  • 5 / 5 1
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    Andrew, Terry & Adele were professional, on time and extremely helpful. They worked very hard to make our move as less stressful as possible. Would recommend them any time. Thank you. Margaret & Clifford Jefferson.

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  • 5 / 5 1
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    Fantastic service! I would definitely use them again.

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  • 5 / 5 1
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    GREAT, HARD WORKERS AND VERY PLEASANT! The best moving experience ever!

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  • 5 / 5 1
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    Dexter and his team was great! I have used Firefighting's Finest movers a couple times before, and they have always done a great job, but I have to say that Dexter's team was even better than before. Dexter and Nate (and I forget their third teammate's name--sorry I was operating on an hour of sleep that day) were quick, efficient, and of course most importantly careful with our move. I would definitely recommend and would definitely use again (although not planning to move anytime soon now that I'm getting settled in my new house!)

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  • 5 / 5 1
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    Easy to use. Great service.

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  • 5 / 5 1
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    They did a great job.

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  • 5 / 5 1
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    Our team of Firefighter’s was great! They were very hard workers, unloading three stuffed 16’ PODS in under 5 hours, taking only one short break for lunch!! Very polite, patient with our indecision in where to place things, and very careful and respectful with both moved items and the house. They also pointed out things damaged in shipment so we can file a claim with PODS. Would definitely use them again!

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  • 5 / 5 1
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    This is my second time using them. They packed and moved us both times. The team could not be more professional handling our items or proficient with the move. They arrived on time, with all necessary supplies and were extremely careful in spite of a torrential down pour that interrupted the move. I highly recommend Firefighters Finest for your packing and moving needs. They are professional, courteous and reasonably priced.

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  • 5 / 5 1
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    We received excellent service with the 3-person crew that did the unpacking. We would recommend FFMS to everyone.

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  • 5 / 5 1
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    The crew was very professional and conscientious about protecting our possessions. Highly recommend them!

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  • 5 / 5 1
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    Great crews at a good price!

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  • 5 / 5 1
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    We used them twice this summer: when we arrived to Fort Worth they put all our stuff in to storage for us and then this past week they reloaded it and brought it to our house. Two different teams- both excellent attitudes, speed, and ability. Our things are in great shape despite a country trip to Texas and the house is coming together very easily. I honestly cannot believe their kindness in this incredible heat- but they were awesome the whole time! We will use them again for sure!!!

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  • 5 / 5 1
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    They were a great help!

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  • 5 / 5 1
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    Timely, friendly, professional, and speedy. I would use them again.

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  • 4 / 5 1
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    The movers were wonderful! They worked hard and got the job done in unbelievable heat! The company charges waaaay too much. They are twice as high as anyone else in town, I found that out AFTER I had already committed to the contract with them. My bad.

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    Answer by firefightermovers.com
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    Thank you choosing Firefighting's Finest for your recent move and we are glad to hear that your movers did a great job for your recent move and we are glad our movers did a great job for you. As has been said time and again, you get what you pay for. We are not, nor have we ever claimed to be the least expensive option in the moving industry. Typically when a service or product is extremely cheap, there is a reason for that. Having said that, we are not twice as expensive as our comparable competitors (companies that use quality labor, equipment and operate legally meeting all the state and federal requirements of a moving company). Thank you once again for choosing Firefighting's Finest and it was our pleasure to assist you and we will be ready again the future to provide you with an exceptional service and staff for your next move.

  • 5 / 5 1
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    Trent and Hector were very professional and completed the work in a timely fashion. I will recommend your company and plan to call you again.

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  • 5 / 5 1
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    Great job! Our team leader, Ray and his crew were courteous, and knowledgeable. They made sure they were meeting our needs on both ends of our move. They actually moved something twice before they left. They will make your move easy! We would definitely use them again.

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