eternityrose.ca

Customer reviews for eternityrose.ca

4.5 / 5 1

Calculated from 28 reviews obtained over the last 12 months

319 reviews since 08/02/2018

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Informations eternityrose.ca

  • Company

    The Eternity Rose

  • Description

    Wedding Anniversary gifts for her with a difference. Eternity Rose specialises in stunning and unique natural rose gifts.

  • Adress

    80 Broad Street, 5th Floor 10004 New York

  • Website

    http://www.eternityrose.ca

  • Category

    Other

Contact The Eternity Rose

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  • 1 / 5 1
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    Ordered at 25k gold dipped rose ,, received a platinum dipped rose instead

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  • 5 / 5 1
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    Came all the way from Australia to Canada in 3 days not damaged at all.

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  • 4 / 5 1
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    The product has a Canadian website, so I wrongly assumed the product would ship from Canada. It wasn’t until after I placed the order that I realized it shipped from Australia, and that return shipping in the event there was a problem with the order was not covered in the return policy. Shipping was fast and tracking was excellent.

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  • 5 / 5 1
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    Easy site to navigate & very user friendly. More than enough information on products & process. Delivery was only six days from the other side of the globe. You can’t ask for better than that!.

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  • 5 / 5 1
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    Ordering process was easy and the delivery time was much faster than expected, especially since this was an overseas shipment!

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  • 5 / 5 1
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    Very helpful and patient people to deal with. Helped me ensure I ordered the exact product I was looking to obtain

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  • 5 / 5 1
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    Very pleased with the experience.

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  • 5 / 5 1
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    Eternity Rose.ca was very good to deal with. Navigating the site was easy and straightforward. Delivery was especially fast with the product arriving in perfect condition. I would highly recommend eternity rose.ca for any one looking for a quality and unique gift. I purchased the gold dipped rose with matched blue jewelry set for my wife’s 50 anniversary. She says it is uniquely beautiful!

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  • 4 / 5 1
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    Overall an excellent experience. Delivery to Canada took about 5 business days instead of the 2-3 days mentioned on the website but the order was quickly dispatched and I was updated immediately by the company about the status of my order and shipping information.

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  • 5 / 5 1
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    The company provided exactly what I wanted, well done

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  • 5 / 5 1
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    Excellent service, fast delivery beautiful product in great packaging

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  • 5 / 5 1
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    The site is easy to navigate. The delivery is amazing.. forgot my first anniversary, the wife reminded me on Monday before (it was on Sunday) and placed the order and it arrived on Sunday just in time to save my ass

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  • 4 / 5 1
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    Good delivery time, and perfect product

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  • 5 / 5 1
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    One word “Beautiful!!!!” I was speechless when my husband gave it to me for our 30th Wedding Anniversary. Every 5 years he would buy me a beautiful ring. When I received my ring on our 25th I thought to myself “there is no topping this beautiful gift. The ring was amazing! But I thought wrong! My rose and rose petal earrings are stunning! I love the case that it arrived in. The quality of the rose, earrings, and case are a quality that stands out on its own above any other. This is a gift that truly shows the love that my husband and I share!❤️❤️💐

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  • 5 / 5 1
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    Beautiful box & rose in oerson. Certificate of Authenticity is a great touch as well. Very classy gift.

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  • 5 / 5 1
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    I purchased this as a gift for grandmother’s 80th birthday. The quality is outstanding and it arrived earlier than I expected. She absolutely loved it. Such a unique gift.

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  • 5 / 5 1
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    Excellent product and great service

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  • 5 / 5 1
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    It was much more beautiful than I thought. My wife will love it as part of her silver anniversary gift.

    Review of , following an experience of by

  • 5 / 5 1
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    Delivered within a week -- from Australia to Canada -- and shipping was free !!

    Review of , following an experience of by

  • 4 / 5 1
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    On time delivery. Beautiful presentation and high quality product. I think my wife will be impressed.

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  • 5 / 5 1
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    I WAS AMAZED HOW QUICKLY I RECIEVED THE PRODUCT. I can hardly wait until May the 6th, which is our 50th anniversary to surprise my wife with this beautiful gift. Thank you for your excellent product and service

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  • 5 / 5 1
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    Because of the COVID-19 pandemic, I had sent an email to eternityrose.ca to find out if the estimated delivery time had changed. The website says most orders take about 3 days, and their answer, received within 24 hours, said it would maybe take a couple of days longer at most. After placing my order, it was estimated to arrive about 1 week later. It actually arrived 3 days earlier than estimated, making it about 4 days from time of order to time of arrival at my front door. Fantastic delivery time from Australia to Canada! The rose was in the case. The case was wrapped in a foam bag. The bag was in a white cardboard box. The box was in a double thick corrugated cardboard shipping box. The only visible damage to the shipping box was a label that indicated it had been opened for inspection. Absolutely no shipping damage to the case or rose.

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  • 5 / 5 1
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    Everything went smooth. Delivery was quicker than expected . The rose is absolutely beautiful. I purchased this as a wedding gift for my fiancé for our up coming wedding .

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  • 5 / 5 1
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    I appreciate how fast product was delivered and the high quality of the product.

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  • 5 / 5 1
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    It arrived in one week and surpassed my expectations. The case it came in was so amazing. I did not realized from the pictures the quality it was. The rose was stunning and everyone that saw it was impressed. My sister said they would also make great wedding, baby arrival and engagement gifts. Not sure if they could add an option to have the inside of the case embroidered or a silver plack put on with a name and date. I am really beyond satisfied and would highly recommend this to everyone looking for a very beautiful special gift.

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  • 4 / 5 1
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    For our 20th anniversary I was looking for a platinum gift for my wife. This was a great find. Unique, beautiful, interesting and platinum-dipped at a reasonable price. My only recommendation is to extend your delivery promise beyond “2-3 days in Canada”. That is unrealistic and somewhat misleading. I was delighted that it got all the way from Australia in 7-8 days. It arrived exactly on our anniversary date. It’s a great gift, looks just like the promotional picture .

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  • 5 / 5 1
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    Bigger than I thought it would be, and it's amazing that you can view the detail in the rose within the glaze! The leather box is also a nice touch.

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  • 1 / 5 1
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    never received the item

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  • 5 / 5 1
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    Arrived 4 days after purchase.

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  • 5 / 5 1
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    ALL GOOD

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  • 5 / 5 1
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    Fast efficient delivery.

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  • 1 / 5 1
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    i have not received it yet after all this time !!!!! i think they delivered it to the wrong address !!!

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  • 5 / 5 1
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    Delivery was slow

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  • 5 / 5 1
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    The rose came so fast! I ordered on the 22nd got it 0n the 30th of December. And I'm on the other side of the world.

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  • 4 / 5 1
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    The customer service was good and quick to respond to my emails.

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  • 4 / 5 1
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    Good service . I received my item before time The customer service reps are a bit slow in responding Hopefully that changes in future

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  • 5 / 5 1
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    Everything went smoothly. I received the tracking number promptly. The gold rose necklace arrived safely and in time for my girlfriend's birthday, and it was exactly as pictured.

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  • 4 / 5 1
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    Took longer than expected and the website makes contact through anything more than email a challenge but everything seemed to work out ok.

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    Answer by eternityrose.ca
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    Hello. We are pleased to hear that everything worked out in the end for you. There was an unusual hold-up in customs for your order which does not typically occur, and this resulted in a delay of 1 extra business day. We hope your lady loves the Gold-Dipped Eternity Rose and we thank you kindly for your order.

  • 3 / 5 1
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    It lacked the luster I expected from the web site but was nice all the same

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  • 1 / 5 1
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    The order was not what was ordered. An alternative was sent.

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  • 3 / 5 1
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    This is the second rise that I have purchased, one for our 50th anniversary and this one for our 51st anniversary. Was very satisfied with the first, however this one, the gold down the center of both leaves was cracked near the bottom and about half of the length of the gold was loose from the leaf. Our anniversary is on the 10th so I did not want to return it. I used some silicone to glue the gold stem down to the leaf, however there is still a sharp edge at the bottom of each leaf where the weld had broken. The delivery and everything else was good.

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  • 5 / 5 1
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    My purchase was quickly delivered as promised within days of my order. For all the husbands out there who are last minute shoppers Eternity Rose delivers a quality and timely service.

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  • 5 / 5 1
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    This gift was perfect and the recipient was so happy she cried.

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  • 5 / 5 1
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    Very easy to order, delivery was fast and the product looks great.

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  • 5 / 5 1
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    The rose is beautiful. It came in a lovely box so the presentation was stunning. We received it quite soon after ordering it.

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  • 5 / 5 1
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    I was very impressed with the rose that I received. My wife absolutely loves it.

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  • 3 / 5 1
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    Shipping and delivery was quick, but the rose arrived damaged.

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  • 3 / 5 1
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    I would like the website to give information on the expected delivery times for your "express mail" delivery. I ordered a rose one week before our 50th Wedding anniversary. It arrived over a week after the anniversary. It was not even shipped until a week after it was ordered. A beautiful product, but order it earlier than I did. Info on the website might help

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  • 5 / 5 1
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    Everything was well organized and quick delivery ..

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  • 5 / 5 1
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    All communication was delivered in a timely manner. The rose arrived two days ahead of the estimated delivery date listed in my confirmation email. The gift box was not damaged during shipping. As a result, I am pleased with the service I received.

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  • 2 / 5 1
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    Haven’t answered inquiry email.

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  • 5 / 5 1
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    Everything was fine, except for the delivery time, which was 2 days later than promised.

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  • 5 / 5 1
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    Easy to use very fast response and delivery was fast

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  • 5 / 5 1
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    Beautiful. Nicer than the pictures on the site. I have not yet given this to my wife as our anniversary in August 9. This is for the women who has every piece of jewelry imaginable. Reasonably priced, no tax, duty or shipping cost. I was glad that the Covid shutdown in NSW did not affect delivery time.

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  • 5 / 5 1
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    I am very pleased with purchasing processing. The item arrived faster than stated.

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  • 5 / 5 1
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    Took a while to get here but it was worth it

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  • 5 / 5 1
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    Amazing quality and such a beautiful product! Would 100% be ordering more products!

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  • 5 / 5 1
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    Amazing product, girlfriend (future wife) loved it such a good gift for even if you just want to make them happy and brighten there day this is the gift to get. Great quality of rose.

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  • 5 / 5 1
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    The Rose looks amazing. It was delivered in 3 days with 0 shipping and handling. How can i complain? Everything is perfect.

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  • 5 / 5 1
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    Excellent service! The order has been delivered 2 days ahead of schedule right to my doorstep. Just happened that the time of delivery (day and hour) was perfect for the occasion!

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  • 5 / 5 1
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    Very satisfied and very professional.

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  • 5 / 5 1
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    The Eternity Rose was stunning. I am so tempted to give to my wife well ahead of our 21st wedding anniversary just to see her face when she opens the box and sees it

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  • 5 / 5 1
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    Was way faster than anticipated and very good quality. Beautiful product truly.

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  • 4 / 5 1
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    Product arrived on time, customer service was great responded within 24 hrs to answer the concerns I had.

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  • 5 / 5 1
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    naaaaaaa

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  • 5 / 5 1
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    Beautiful! Thank you for the prompt service. I know my wife will love it. 40 years and now enjoying retirement together.

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  • 5 / 5 1
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    Excellent

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  • 5 / 5 1
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    The product is beautiful, your follow up was well done, I have to say you may want to switch carrier's DHL was a nightmare no way to reach the customer service for hours, they had sent a date for the product to arrive after 9 days of calling to say I had not received my package and missed our Anniversary by 4 days it arrived Not good service, when I make a new purchase I will pay the extra to have it priority shipped by FedEx, I will purchase more gifts from your company

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  • 5 / 5 1
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    Perfect

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  • 5 / 5 1
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    I ordered for my wife for our 20th anniversary the rose came to me super fast from Australia to Canada and it is amazing. My wife loves it I ordered the blue rose as it is her favourite and we had blue roses at our wedding and you can see the real blue rose inside the coating. Thank you eternity rose she will love this for years to come

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  • 5 / 5 1
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    The website was easy to use and the rose was delivered (in Canada) within about 4 days of my order.

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  • 5 / 5 1
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    Very good

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  • 5 / 5 1
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    My order was received very fast.

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  • 5 / 5 1
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    I am so impressed with EternityRose.ca! I order was on "Hold" for a few days and when I emailed to find out why I got a prompt reply assuring me all was well. When the order was processed and I recieved an email saying that the order had shipped, I was quite disappointed to find that it was being shipped from Australia! I live in a small town in Ontario Canada and the last time I ordered something from Australia it took 4 months to get here. My anniversary was in a weeks time and I thought that I'd tell my wife that I had ordered something but it wouldn't be arriving on time. Imagine my SHOCK and SURPRISE when it showed up on my doorstep 4 days later!! From literally the other side of the world ...in 4 days! Incredible! DDL did a wonderful job in shipping. And the Product....absolutely gorgeous! Beautifully done and in an incredible box for presentation. My wife was completely taken aback. In these days of online purchases and shipping, then getting something not quite what you expected being the norm...not so with Eternity Rose. I cant thank Eternity Rose enough for a wonderful Anniversary.

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  • 5 / 5 1
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    Getting the gold rose was easy. Delivered on time within two days

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  • 5 / 5 1
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    The site was easy to use and fast delivery all the way to Canada

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  • 5 / 5 1
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    Fantastic product

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  • 5 / 5 1
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    It was quick & easy

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  • 5 / 5 1
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    Thanks!

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  • 5 / 5 1
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    Excellent service and delivery was within expectations.

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  • 5 / 5 1
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    This Rose looks Amazing!!! I intended to give it to my wife next week for our 25th anniversary, along side 24 other beautiful roses. I can’t wait to see her face. As for the company, they delivered as promised. Prompt and professional.

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  • 5 / 5 1
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    Awesome

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  • 5 / 5 1
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    First purchase from this company. Very impressed with the whole process. I purchased the rose and vase set. It is beautiful and presentation case is elegant. My purchase was shipped from Australia to Manitoba, Canada in five days and I was kept informed about each step of the journey. Would highly recommend to anyone and will be a repeat customer.

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  • 5 / 5 1
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    Very satisfied with the service, fast and efficient.

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  • 5 / 5 1
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    I was impressed with the quality and efficiency with my purchase. I would definitely recommend them to friends

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  • 5 / 5 1
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    great product

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  • 5 / 5 1
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    This Rose looks Stunning!!!

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  • 5 / 5 1
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    I’ve ordered two of these now and amazing both times

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  • 5 / 5 1
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    Delivery was fast and the ordering process was easy. I had a question regarding my order and it was answered very promptly. Overall a great experience.

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  • 5 / 5 1
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    Beautiful Rose and fast delivery

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  • 5 / 5 1
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    Great

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  • 5 / 5 1
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    Very easy to order. Website is set up to make purchasing easy which it does. All in all fantastic company.

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  • 5 / 5 1
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    A+++++

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  • 5 / 5 1
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    Thank you for great service. I received my order much faster than expected

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  • 5 / 5 1
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    The package arrived in a awesome timely fashion and was packaged well absolutely no damage it was excellent

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  • 5 / 5 1
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    Beautiful and arrives fast as they say

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  • 5 / 5 1
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    I was looking for a special gift for my wife’s 50th birthday. I’m glad I came across your website. It was easy to navigate and clearly represents the products. Most of all the 24K trimmed red rose I ordered for my wife’s 50th birthday arrived quickly and was beautiful. It surpassed my expectations. Thank you! Irvin S

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  • 5 / 5 1
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    Excellent

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  • 5 / 5 1
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    It was good easy to order came really quickly and was very nice

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  • 3 / 5 1
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    I didn't get any emails for shipping/tracking... had no clue it was even on my porch other than a neighbor knocked and handed it to me. While the roses are beautiful, and the cases are very nice, i do think the price is on the high side. But they are beautiful..

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  • 5 / 5 1
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    Awesome experience

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  • 5 / 5 1
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    Looks great and just hope it is legitimate and lasts as promised

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  • 5 / 5 1
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    Arrived a little late, but because of the pandemic i did not expect it to arrive within the specified delivery date. My expectations were blown away when I received the rose. I am very satisfied with the purchase and cannot think of anything negative to say about the rose I received.

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  • 5 / 5 1
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    Very good website and very good quality product

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  • 5 / 5 1
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    Is way nicer than the pictures

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  • 5 / 5 1
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    My experience with eternityrose.ca was very pleasant. Customer service responded very quickly to my email asking for a status update (I wanted to make sure the rose would arrive before valentine's day, it did). A very positive experience from end to end. Now to find out what my wife thinks of it in a couple days.

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  • 5 / 5 1
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    The site was good. it was helpful to receive the tracking details. It gave me some piece of mind, as I was a bit leary of it being an on line order.

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  • 1 / 5 1
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    I have not recived it yet and its been couple weeks since I ordered it. No ability to track as far as I can tell. Too bad. I used u b4 and it went well.

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    Answer by eternityrose.ca
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    Hello, We are pleased to see you came back to us this year after ordering last year! We note that on your second order this year, you entered a PO Box address, which, as we explain on our website, our carrier cannot deliver to. Therefore your package was returned to us and we processed your refund. We hope you will visit us again, and please be sure not to use a PO Box address.

    Answer by anonymous a
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    I doubt it after the customer service I got from u. And u had a civic number as well as a p.o box. So that is absolutely no exscuse. Also the courier company could easily held at whse for pickup. And dont tell me DHL does not hold for customer pick up because I can show u they do from other orders from other companies. I provided a receipt that showed just that.

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  • 5 / 5 1
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    Great!

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  • 5 / 5 1
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    Great costumer service. Satisfying experience

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  • 5 / 5 1
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    Great product even better customer service

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  • 5 / 5 1
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    Rose is absolutely beautiful! Display case of highest quality. Would highly recommend.

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  • 5 / 5 1
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    Great as alway

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  • 5 / 5 1
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    The site was easy to navigate, and delivery was actually 1 week earlier than the "received by" date!

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  • 5 / 5 1
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    Very pleased.

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  • 5 / 5 1
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    Prompt responses, fast delivery prior to expected delivery date

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  • 4 / 5 1
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    The rose was beautiful but it had some sort of sticky tar in some places on the rose that took some time to remove without damaging the rose you guys need to inspect the roses more carefully before sending them out.

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  • 5 / 5 1
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    fast service

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