Customer reviews

• 3 / 5

  

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  The shipping costs are too high.

  Review of 7/12/21, following an experience of 7/12/21 by A A. *

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• 5 / 5

  

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  They explain EVERYTHING you need to know about cameras and lenses, how to operate to, how to clean etc. I can go on and on how great the staff is...I purchased my first Canon R6 here....It was very affordable.

  Review of 7/12/21, following an experience of 7/12/21 by A A. *

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• 5 / 5

  

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  Great place to buy Nikon products. Great and excellent customer service. Hospitality at best all staff. this is my one-stop for photography equipment.

  Review of 7/12/21, following an experience of 7/12/21 by A A. *

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• 5 / 5

  

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  I've ordered 3 items by now and I haven't had a problem with a single of them. I mainly use Empire Photo Shop for purchasing photographic gears. If there were some inconveniences or questions the sellers were always very nice, helpful and quick to respond.

  Review of 7/12/21, following an experience of 7/12/21 by A A. *

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• 5 / 5

  

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  The Service offered by empire Photo shop is excellent. I bought a couple of cameras, lenses and other photographic equipment from this place. Every time I do purchase they provide an excellent service to me. Sales people are very friendly, supportive and knowledgeable. With my experience, this is the best place to buy photographic equipment in new york.

  Review of 7/12/21, following an experience of 7/12/21 by A A. *

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• 5 / 5

  

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  Great product at great prices! My friends and I purchased 4 Nikon 600mm f/4 lens from Empire photoshop and will buy more in the future. They have great quality at great prices!

  Review of 7/12/21, following an experience of 7/12/21 by A A. *

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• 5 / 5

  

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  I absolutely love this Blackmagic Design cinema camera. What a perfect camera for a first time cinema camera owner. Empire Photoshop made the purchase so easy and they were so helpful!

  Review of 7/12/21, following an experience of 7/12/21 by A A. *

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• 5 / 5

  

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  Excellent service and a great lens. Am Using this Tamron 70-300mm lens daily on my Wildlife Photography Projects. Quick shipping and no problems! We will use Empire Shop shop again!

  Review of 7/12/21, following an experience of 7/12/21 by A A. *

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• 5 / 5

  

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  The performance of this Sigma 70mm f/2.8 lens is freaking out of this world! This is the first art lens I have ever owned. I have been able to take some very nice photos with it for a couple of weeks now. Thanks to Empire photoshop for the Great selection.

  Review of 7/12/21, following an experience of 7/12/21 by A A. *

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• 3 / 5

  

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  I have always found them very helpful. Their prices are fair, and they ship on time, and send a good tracking email. I do wish they would use FedEx to ship though, the FedEx location is more convenient for me. After placing a couple of orders this last week I had to downgrade them because of their shipping. They are still helpful, but they ship late, and the shipping charges are quite high. I will use other stores more often because of this.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Re: Great Package! Purchased an a6400. Fantastic camera, great package! The Sony 200-600 Telephoto lens is handy for general purpose. I use the camera for short range photography so I'll buy a lens appropriate. Beyond that, Empire Photo Shop is top notch as always and I couldn't recommend a better source for photographic needs. This is a great package across the board!

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 4 / 5

  

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  Friendly knowledgeable staff who are always willing to help and answer any questions.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  First class service, knowledge and advice. I ordered a Sigma 50mm f/1.4 DG HSM Art lens and it was sourced and delivered in two days. The chaps who crew the shop are all renowned NYC photographers themselves, so its never just another transaction, refreshing. Recommended.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Im not the type to write reviews but on this occasion i thought i would. This is my 2nd time using Empire Photo Shop, the previous was back in 2017. Both experiences have gone seamlessly. My most recent order was the Canon 5ds r, i ordered it on the 29th June and received it today on the 6th July in Maine. That's 5 days excluding the weekend. So far so good, the camera works as intended, its 100% brand new. The communication the company provides is excellent, im not even sure there's a way they could improve it. I would 100% buy from again, I personally wish they could offer to buy the Canon big white lenses (600mm) as i have to get those elsewhere. I would 100% recommend the company.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 3 / 5

  

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  It's great to have a retailer like this around. Prices seem sharp but there's no competition where you can go in and look at used gear. All the items are stored in the back now so you can't see what's in stock. It's been busy when I've been there at the new location so there was no room to walk about. Only open Saturday. Pretty sure it's actually an online store at this point.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 4 / 5

  

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  NIKON D5600 Gran cámara. Es fácil de usar. Esperamos obtener excelentes imágenes a medida que lo usamos más e incorporamos las muchas características en nuestras fotografías.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 4 / 5

  

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  Fantastic and helpful staff. A Pleasure of a company to deal with.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Leica APO-Televid 82 Spotting Scope! Bought it for my daughter entering college to major in Ornithology and it was the perfect.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 4 / 5

  

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  Magnus TR-13 Tripod is lightweight, flexible, sturdy enough! Convenient, lightweight, and priced-right, this tripod is excellent to take on road trips and for any local shooting, as well. Empire' store is my favotire for photography tripods & support

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  I've been enjoying this D7500 camera so much! I'm an amateur photographer that loves storm chasing, hiking, and camping. WOW.. could not believe the capabilities of this camera! I'm just loving it. Now we have to take a class on how to use it!. Empire Photo Shop, NY Was AMAZING with placing and shipping this order. Well done! Amazon and other larger companies can take notes!!!

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Camera is Amazing! E.P.S rep was professional and knowledgeable. Great company to deal with. Couldn't be happier with the camera.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Fadeless Powerhouse! The Canon LP-E19 Battery Pack is the long lasting power source for machine gun blasts of high frame rate exposures with a Canon 1DX. Battery works great. No complaints. Holds a long charge. Can shoot all day on this battery without changing!

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  My husband got a Pelican ProGear backpack for my laptop at Empire Photo Shop. The build was excellent. He also bought a camera and again the service was excellent. Paul and the team are very knowledgable. Lovely shop and most importantly, reasonably priced. We can’t recommend Empire Photo Shop highly enough.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 4 / 5

  

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  Pricey, as are most of these shops but lovely, little local shop.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 4 / 5

  

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  很棒的商店。友好樂於助人的員工。瀏覽或購物。鼓舞人心。乾杯

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Manfrotto Street Backpack! Very useful space with dividers for camera equipment. Lots of rings on the straps to hang things from. Very comfortable to wear. Empire Photo had very fast shipping and wonderful service.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Superb service, good selection of products. I travel 50 miles to get their service. They go the extra mile. Communication is good, wide range of products. Product knowledge superb.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 4 / 5

  

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  Brilliant service and staff, and really competitive on price. Highly recommended

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Purchased: Tamron 35mm, Sony 90mm Macro, Sigma Art, Samyang 24mm and Samyang 45mm with a Sony Flash - all arrived super quick. No issues at all.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Purchased Nikon Z 6II from these guys two years ago. Since I live in Newark they had to go the extra mile arranging courier and delivery. Very helpful staff attached FTZ leaving me with very little to do. Zero sorted after a couple of shots. Recently I needed their help in getting the camera sensor serviced, aftersales service fantastic. I have nothing but praise for this team of professionals. Special mention to Paul and Andy. Kind regards Ross C.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  I have supported Empire' with two high cost purchases with quality products, very reasonable pricing (in comparison across the net) and tracked delivery. Support are only too happy to advise, or respond to your queries.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Wow! Legendary! Wow! The prices on this site made me little uneasy about the lens I wanted to buy, but did my little research and ordered a Samyang lens from here. Not only it arrived on time, it's as good as I bought it from BestBuy or bh photo video. Love this store and probably will stick to this for buy camera equipment.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 4 / 5

  

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  Excellent service and friendly staff, highly recommended Empire Photo Shop for your underwater videography needs. 👍

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Really good to deal with. When I had an issue with an OMD EM10 they refunded my money with no question and gave me a fantastic deal on a different camera. Can't beat their prices on the internet.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  A returning buyer A returning buyer - this time for a EM1 MKIII battery grip. Easy to find & choose level of new/used'ness from the many grips on offer. Ordered & paid easily & arrived on-time & well boxed too. Already looking at buying & trading some more in the next few weeks.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 4 / 5

  

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  Lensbaby Burnside 35mm F/2.8 covers a full frame sensor. Full frame will also give you the full effect of the lens. It is beautiful on my 6DMkII. No adapters needed. Some of the effects of this lens are reduced by its use on a small sensor, particularly the vignette effect. But the lens still renders a surreal effect with practice.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  I have purchased from Empire Photo Shop several times before. The lens I bought this time was shipped promptly and arrived well-packaged. It was in excellent condition and the grading given on the website was accurate. I highly recommend Empire to anyone looking for photo equipment.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  I purchased this Canon PowerShot ELPH 360 over a year ago. I have found this camera to be dependable, easy to carry and easy to use. It does not discharge the battery quickly unless I take a lot of flash shots in sequence. The pictures are great. This camera focuses quickly. With a larger memory card than that which comes with it, the memory capacity is more than adequate.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Excellent Lens! As an architectural photographer I am always looking for ways to make my client's buildings look better. The Zeiss Milvus 35mm is my second Zeiss lens. The pictures are very sharp. The color is near perfect. A finer contrast vs heavy handed. Great detailed lens. Does exceptional focus stacking, too. Paul answered any questions I had in regards to my Zeiss Milvus, color rendition and micro contrast of the Milvus at f8, as I'm still relatively new to the world of shooting landscapes. I will be buying from Empire Photo Shop again, that’s for sure. Top guys and top services.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 4 / 5

  

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  Great shop very helpful and great prices.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Excellent camera shop. Unlike the alternative large chain shop in Manhattan , the Empire PHOTO SHOP, is run by expert lens smith's who are extremely knowledgeable and helpful. Thoroughly recommended.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Have purchased DSLRs and digital camera equipment here for years. Always helpful and courteous.... large range of equipment and accessories great place to purchase your Cameras for Night Photography equipment.... Recently bought a Canon 5d mk iv for astronomy and they couldn’t be more helpful. Very knowledgeable staff. Easy parking around the back of the shop in a small but cheap pay and display

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 3 / 5

  

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  I have purchased several items over the years from Empire Photo Shop and not had a problem apart from my last purchase of a Luminesque 82mm Polarizer . Which was delivered over a week late with some of the adapter rings missing. I still have not received an answer to my last email.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Been today for the first time very pleasant knowledgeable and friendly service good prices and advise will use again many thanks

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Had a Canon EOS 1DX cold weather issue and after looking around on the internet at many camera shops and making a few enquires I came across Empire Photo Shop. Excellent service, advice and a really nice fella. Price was very good too compared to other local stores for the package deal on a Remote shutter release and screen protector.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Camera at cheapest price online. Camera is excellent and good online customer service. Reply to emails within minutes.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  I emailed with a sales enquiry asking about a Panasonic 100-400mm f/4-6.3 lens and Olympus E-M1 Mark III combinations for a shoot I was looking to forward. I received a a very detailed reply with my questions answered along with some suggestions and advice. anyone who puts such effort into presales care is awesome in my books. I look forward to stopping by in a couple of weeks to make that purchase, and perhaps further purchases in future. my thanks to The Empire' team

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Total professional service

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Fantastic experience. Efficient and professional throughout.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  I received this NIKKOR 200-500mm f/5.6 about July. 7th.Be sure and order a case for it. I got the Lowepro 13x32cm case, and it fits perfectly. I also ordered the B W 95mm UV filter to protect the lens.As far as the lens is concerned, I had to bump up my ISO to hand hold it, as it is slow, but you can't beat the price. I grabbed a Gitzo plate for it on a discount, I'll try it on a tri pod.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Fantastic service from Paul Clarke, and great opening times

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Traditional old fashioned service with very good knowledge of products combined with very competitive prices.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Great preowned zoom lens I ordered a Canon 24-70 preowned lens for my wife's birthday. I found the lens for the price I want to pay. It arrived well packaged and in one piece so all good. The condition was exactly as described and my husband is very pleased with this purchase.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Best photography shop around ! Huge selection and very friendly staff !!

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  This shop is a gem full of interesting items and run but two friendly and knowledgeable people. Definitely a place to recommend.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Easy to deal with. Great service quick communication When buying or selling. I will always use this company again Fast delivery on all items

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 4 / 5

  

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  Fantastic shop, all very warm, welcoming and helpful

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Paul & Scott are brilliant, they no there stuff !!

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 4 / 5

  

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  Lovely old fashioned digital photography's shop,well stocked and pleasant staff.Very well worth a visit.Excellent!.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Bought a Sigma 18-35mm f/1.8 DC HSM Art from Empire Photo Shop in Manhattan Tuesday late morning, arrived 24hrs later. Extremely well wrapped and amazing service. Really nice to deal with people who are very helpful and knowledgeable. This is now my second purchase from Empire' and I'm already looking forward to my third purchase😁😁. Top rated and highly recommended 👍👍👍.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Very friendly and helpful, best NYC camera shop I've been in

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 4 / 5

  

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  Great service and Paul knowledge of mirrorless cameras is excellent!

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Really good pocket camera. Easy to use and provides excellent quality images. Would highly recommend this DSC W80 and getting it through Empire Photo Shop, NY.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Paul and Scott offer a first class service, dealt with them many times and will continue to do so, fair and honest when dealing with them . Faultless.

  Review of 7/11/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Very helpful and friendly camera shop. Gave us time and space to make our decision. No hard sell and gave us a very good deal. Would recommend and definitely use again.

  Review of 7/10/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Great photography shop, with knowledgeable staff who take pride in their work. Extremely helpful helping me fix an issue with one of our school camcorders, and then some useful tips on shotgun microphones. I've bought my own Sennheiser MKH 416-P48U3 from here, 4 filters, and will hopefully get a Canon EOS 7D from then soon.

  Review of 7/10/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  I shoot Elk in the Bridger-Teton National Forest and the Shoshone National Forest Wyoming, What i like most about it is they dont hover round you, they leave you to browse and handle the lenses at leisure. Great service as well. I was able to take pictures of Elk with the Canon EF 600mm F/4L IS III USM. It's an investment, but homestly the best equipment decision I have ever made. I love it.

  Review of 7/10/21, following an experience of 7/10/21 by A A. *

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• 4 / 5

  

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  Very welcoming and knowledgeable. Love this place.

  Review of 7/10/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  5 stars all day long

  Review of 7/10/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Excellent experience. Purchased Sony FX6 Full-Frame that were a better price than everywhere else. Quick, free delivery. Highly recommended.

  Review of 7/10/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Very friendly and helpful staff. Good selection of Full-Frame 35mm and accessories to choose from. Love the dog🤗

  Review of 7/10/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  Super helpful, and 3xcellentbstock. Empire Photo Shop kept an item for me until I could visit & pick it up. A treasure trove of conference web conferencing technology supplies.

  Review of 7/10/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  We visited rebel t8i yesterday after being recommended by a friend we were very impressed with the customer service. We received a friendly helpful welcome, was given some great knowledgeable advice and was given a good price for the items we were selling. We left the shop feeling pleased that we were given a fair and honest price for them and was worth travelling half an hour to get to the shop. Would definitely recommend to anyone. Thanks guys!

  Review of 7/10/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  I visited this place looking for a rebel T7 for my son. The staff were very welcoming and knowledgeable. The range of beginner cameras available was good and prices seemed fair compared to other places I had looked. Although I didn't actually end up buying from them on this occasion, I will definitely go back when I'm looking again.

  Review of 7/10/21, following an experience of 7/10/21 by A A. *

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• 5 / 5

  

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  I've owned many pocket cameras over the years, most of them from Canon. My current pocket camera is a G9xII. I added this G5X Mk II camera it's one of a kind it take great photos, video quality is nice, unique and small...so yes this is my type of style of a camera lastly thanks Empire Photo Shop NY for making this possible lastly shipping my camera early as prior a two day shipping so I'm more grateful for that thanks again!

  Review of 7/10/21, following an experience of 7/10/21 by A A. *

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