Customer reviews
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Purchased my first camera (Nikon Coolpix B500) from them today. I was immediately greeted when I walked in and the gentleman that helped me with my purchase was great. He took the time to answer all my questions. I will be a returning customer!
Review of , following an experience of by JULIANA S. *
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This store is very helpful and showed me all the Canon lenses that I asked to see. I was allowed to use them on my camera and they had current competitive pricing as well. Thanks
Review of , following an experience of by NORRIS W. *
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This Hasselblad H6D is a Killer for the Price! Camera was back ordered for a while but I was kept updated on progress. H6D is an excellent camera. Image detail is amazing! Have been customer of E.P.S. since the early 2000s and have appreciated the knowledgeable support teams and sales agents. Visiting the retail store in Central NYC is amazing. No need to go anywhere else for professional photography gear!
Review of , following an experience of by GENEVIEVE M. *
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Loved the staff! Loved the vibe of the shop. I bought a Leica S (Typ 007) camera and a lens and to my surprise we were able to negotiate a very good deal! The guy who is behind the counter definitely, knows his stuff. He spent an HOUR talking with me and walking me through all the options. I already saw my next purchase, and I will be coming back there very soon!
Review of , following an experience of by NAOMIE B. *
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I had a great buying experience at this photography equipment store. In my opinion as a experienced photographer, they have some of the best selection of digital cameras and equipment such as lenses and flashes. By far it's the best photography store.
Review of , following an experience of by KODY H. *
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These guys and gals are the best. Andy and Paul have been of great help. They are both so knowledgeable, friendly and so helpful. I've enjoyed every interaction with this store.
Review of , following an experience of by MAC H. *
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It's a store entirely full of photographic stuff! If you're a photographer, that says it all. Of course it's worth a it store! The employees are knowledgeable and friendly. The atmosphere is relaxed and professional
Review of , following an experience of by JAUNITA K. *
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Needed some new lenses for my Canon R6 and they were very helpful at this store. No complaints
Review of , following an experience of by ESTEVAN L. *
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A little pricey but a great hometown small business.
Review of , following an experience of by LUNA S. *
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Honest guy and good customer service.
Review of , following an experience of by ERICA B. *
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The Celestron Nexstar 130 SLT was purchased as a gift for one of our astronomers who recently lost a loved one unexpectedly. We are hoping the team can look up into the stars and remember their loved one. The price was GREAT! The quality is amazing, and the reviews were great!
Review of , following an experience of by COY S. *
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Fantastic service. The staff is very knowledgeable and can help you with any questions that you have about most any lenses. They are the BEST lenses store in Midtown Manhattan
Review of , following an experience of by DARIANA V. *
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I just wanted to thank Andy and Paul for helping me with my Nikon D500 purchase! I'm pleased with the outcome the look the feel able to surpass our expectations! I will be back ! I DO RECOMMEND EMPIRE PHOTO SHOP. THANKS GUYS!
Review of , following an experience of by POLLY B. *
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Great selection of Canon Lenses and camera accessories much cheaper than other bigger known stores.
Review of , following an experience of by MILLER G. *
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Love that place! The vibe of the shop is really authentic, I highly recommend you should just go and have a look. There are some nice deals there. The staff members are very kind and very educated in the area.
Review of , following an experience of by TRENT B. *
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My go to place, as was my father's.
Review of , following an experience of by NORBERT C. *
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Great Camera for the Price! I didn't need this Z7 extra body but for the price I just couldn't pass it up.
Review of , following an experience of by MIKAYLA E. *
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Their Service was 10/10, the seller who attended me super friendly, attentive. It was the best request on camera, with brand quality and service. I recommend everyone who goes to New York.
Review of , following an experience of by DENNIS R. *
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I have just ordered a Canon 5DS camera on Saturday. I just want to thank you for getting it to me by Monday, I was pleasantly surprised. It came well packaged too. I am know looking forward to using it! I will definitely order more equipment when funds allow. Thank you again.
Review of , following an experience of by DELIA A. *
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As a newbie to photography I have found the staff very helpful, informative and patient. Additionally, they always recommend things that I need and not what they want to sell. My experiences have always been very positive.
Review of , following an experience of by RALPH K. *
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Excellent local of inputs for photography, great variety of the Manfrotto Tripod. I got The best attention. Thank you for the attention I hope to buy more things again.
Review of , following an experience of by STEPHAN H. *
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E.P.S is the best place in New York for all your photography needs, and Paul is the man you want to ask for! His customer service is superb- knowledgeable and friendly. After exploring many camera options with him, I ended up purchasing a Sony DSC-RX10 IV camera and I am 100% satisfied.
Review of , following an experience of by KAYLI K. *
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Had exactly what I was looking for. Staff was very attentive and knowledgeable.
Review of , following an experience of by ROSALEE H. *
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The staff is very knowledgeable and truely friendly. I highly recommend this shop. Great place great staff.
Review of , following an experience of by PHYLLIS E. *
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Good professionals and friendly service.its a small shop with plenty options.cant go wrong.
Review of , following an experience of by MARIANA K. *
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Solved my questions about my new camera in a fast and friendly, yet patient way!
Review of , following an experience of by WEBSTER W. *
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My go-to Tamron 28-75mm f2.8 lens on my A7iii. It's light and fast to focus. Great for landscapes and for closeups. In the long run, I am planning on using it for street photography.
Review of , following an experience of by ARLENE H. *
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Purchase my first DSLR from them...good overall experience.
Review of , following an experience of by ELYSE R. *
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I placed my order for a new Lens and the lens arrived within two days via courier. The item was well packaged and arrived on the date stated in correspondence. Prompt delivery and correspondence throughout. Excellent service throughout.
Review of , following an experience of by ELVERA J. *
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There is a huge choice, lot of cameras, lenses etc., but the place is terribly dirty.
Review of , following an experience of by BRENDON H. *
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Customer service was great as well as there knowledge. Very attentive!
Review of , following an experience of by MATILDE K. *
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Over the top service! Best in the area.
Review of , following an experience of by PEARL K. *
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Really helpful staff today, Andy, Paul and Heath collectively found a solution to a problem I was having connecting a trigger bought for my new Sony a9c to connect with a very old Bowens lighting set up I have. I will defintely be returning when I make another purchase. Many thanks.
Review of , following an experience of by PEARLIE H. *
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Amazing Guest Service, super knowledgeable, very welcoming, and Paul was THE BEST!
Review of , following an experience of by ANTONE S. *
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I always thought that amazon, is the best store, due to their prices and return policy. After buying my equipment from Empire Photo shop, I have only good feelings for that store. Shop with confidence guys and ladies.
Review of , following an experience of by BETHEL W. *
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Excellent service, really professional staff and really helpful. I received a very good service by Paul Wilkinson and also received very good advices. Really professional, recommend it to everyone to go there.
Review of , following an experience of by LAURIANNE H. *
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Incredibly easy to deal with. Bought Nikon d850 and arrived earlier than expected (24hrs) and as usual absolutely no issues or problems at all. I have been using Empire photo shop for over 2 years now and will continue to do so. I have no hesitation in recommending them.
Review of , following an experience of by ALEEN E. *
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So I haven’t been to the store in person yet, but I recently bought a used Nikon Z 50 from empire photo shop. This store has the best selection for 2nd hand cameras, lenses and other accessories. Paul was able to help me out from showing me pictures of the camera and shipping it to me. His professional customer service is top notch
Review of , following an experience of by JUDD U. *
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A+ in customer service and knowledge Purchased a Leica CL "Edition Paul Smith" with 18mm lens from them at a great price with no B.S. . They made me feel very welcomed in ther store I will definitely be back to get my next peice from them .
Review of , following an experience of by GREYSON J. *
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Decent selection of kit. Staff seemed more interested in having a lark amongst themselves than helping people when I visited.
Review of , following an experience of by DAPHNE L. *
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The staff are amazing, they are helpful and knowledgeable, really good prices, an amazing shop
Review of , following an experience of by KIM T. *
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Staff are always kind and take the time to answer even the trivial of questions you may have. I purchased many cameras from them and also trade in for the best price you can get for your used equipment in midtown Manhattan. If you're in for used equipment, you can always find gems at reasonable prices, most of these items don't even have the time to make it on their website, so be sure to pop in.
Review of , following an experience of by DAX B. *
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My Experience with empire photo shop has been Superb, they offer great products and superb packing and postage, i have bought two Tripod two days apart and would recommend them to all persons who wish to have a great deal, I will be buying from Empire photo shop again.
Review of , following an experience of by DEMOND D. *
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Best camera shop around. Been to quite a few throughout Manhattan. Great staff and knowledgeable. They help you learn more about mirrorless or upgrade if you have any questions and need help. Haven’t seen prices close to theirs even at the MIGHTY BH Photo. Only shop I’ve ever heard of to have a cameras, lenses and gear with portfolio donating some of their proceeds to Oxfam. Awesome environment for photography/cinematography enthusiasts
Review of , following an experience of by MIKEL F. *
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Significant upgrade from in-camera mic This VideoMic Go microphone is so easy to use and the sound quality is wonderful I use this mounted on my Canon 7D to record YouTube videos. It really does the job and all you have to do is plug it in. Love it!!!
Review of , following an experience of by EZEQUIEL A. *
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Fantastic customer service. Not too pushy it becomes awkward nor unattentive that they are unhelpful. Covid safe too.
Review of , following an experience of by ALBA K. *
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Excellent service! Helpful staff
Review of , following an experience of by ROBBIE S. *
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Went here to purchase a Rode Video pro mic last minute. Andy was professional, knowledgeable and attentive. Their customer service was second to none.
Review of , following an experience of by CESAR D. *
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5 Stars !!! Everyone is very knowledgeable, personable and easy to talk to. Thank you for existing and your time.
Review of , following an experience of by EMILIE T. *
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これらの人は非常に友好的で知識が豊富です。間違いなく戻ってきます!
Review of , following an experience of by ASSUNTA T. *
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A very upmarket sophisticated photography shop, cameras to $$$, its the place to go for professional photographers and beginners who require the best cameras for their profession
Review of , following an experience of by AMIR W. *
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I was looking for some Swarovski standard binoculars and they got them sent from another one of their stores without even knowing I was going to purchase them. Service very good and prices competitive. And Paul in the shop explained everything about my purchase. When the next time comes for me to upgrade I will not hesitate to go this shop again.
Review of , following an experience of by LAVADA S. *
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Selling used Canon lenses. Asked them for a quote for some Canon RF lenses that i wanted to sell. Quote was good, i then sent them the lenses for valuation and received a response two days later with the price they quoted. Very good service from this firm. Will use them again.
Review of , following an experience of by FAVIAN M. *
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Empire Photo Shop NY is amazing! I attended their nightscape photography class and learned so much! I truly enjoyed myself. The instructor was awesome and very informative! I'm sure i will back. Thank you Empire Photo!
Review of , following an experience of by RYLEY D. *
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Knowledgeable people who put customer satisfaction before their profits. Shop here knowing you are in good hands.
Review of , following an experience of by ARTURO H. *
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Andy was very helpful and helped my camera's on/off shutter button to start working correctly again. Got advice on remote release too. Many Thanks!
Review of , following an experience of by LOTTIE P. *
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Traveled all the way from Miami to buy a Sigma fp L got an excellent price on it. Customer service was incredible. Everyone was courteous with me and my father and helped us out in all our photography needs. Thank you Andy for your help.
Review of , following an experience of by NICHOLAUS W. *
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Extremely nice and knowledgeable staff. They have every answer to every question and are very patient with beginner photographers. Excellent range of equipment as well.
Review of , following an experience of by VIVIANE R. *
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Beautifully Sharp Glass! I was able to use Sigma 24-70mm on a shoot right out of the box and it did everything I needed it to. The quality is superb, especially for the price.
Review of , following an experience of by BAILEE M. *
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Amazing Tamron Lens! I can't say enough good things about this lens. I use it for photography and videography, and it has never disappointed. Responsive and helpful staff. Images are sharp and look great! I love it.
Review of , following an experience of by RASHAD M. *
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They were very helpful and efficient with buying my item
Review of , following an experience of by ASHLEIGH K. *
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Went in to get information/buy my first pair of binoculars and was assisted by Andy. He was friendly and honest with the pros vs. cons with different kinds of binoculars. Although his knowledge on binoculars wasn't extensive, he was very helpful in finding out for me what I needed to know by referring me to his colleague or searching up the products. I received sufficient details from our talk to make an informed decision and ended up buying a pair of binoculars!
Review of , following an experience of by ROSELLA G. *
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What an amazing discovery. Thank you so much guys.
Review of , following an experience of by ALISHA C. *
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An asset to their community. Have been helped on a number of occasions. Price will be as low as anywhere online and you can help support your local businesses.
Review of , following an experience of by ASHLEY K. *
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Friendly, helpful staff and always a great range. Competitive prices too!
Review of , following an experience of by LIZETH C. *
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the Store is always clean, employees are always pleasant and helpful. The store is well laid out, plenty of room in the aisles and between racks. The store itself is bright and cheery. All in all, it is an enjoyable shopping experience. Just Visited the store recently and bought my Panasonic Lumix DC-GH5 II camera. Thank you guys and see you soon during my next purchase.
Review of , following an experience of by MADELYN P. *
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I bought my Olympus digital camera from empire photo shop and am very happy with the helpful and professional manner they do business. Any future purchases will be through them.
Review of , following an experience of by KYRA W. *
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Great Olympus TG series. It was informative and yet very entertaining. Having a class that has some humor in it kept it fun and kept everyone attention.
Review of , following an experience of by DARIAN T. *
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Convenient, Lightweight & Easy to Use This Rode VideoMic GO mic is tailored for vlogging, professional videography, run and gun etc. I shot some video with it and it picks up great sound from multiple directions and works well in high-wind settings. As a female videographer, I am also a fan of compact, lightweight, and high-quality equipment such as this.
Review of , following an experience of by LORI H. *
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This high-quality lens is absolutely as described (As New), in fact I doubt it's ever been on a camera body. Arrived in good time, well packed and performs as it should.
Review of , following an experience of by JULIE B. *
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Not what I wanted in store this time. I will go again.
Review of , following an experience of by JANIYA S. *
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Very speedy service - overnight delivery - and item as described. No complaints!
Review of , following an experience of by ELOISA O. *
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I've bought 4 marine stabilized binoculars from Empire shop, always the best price hands down. Fantastic knowledgeable staff. This really is a hidden treasure.
Review of , following an experience of by RUSS R. *
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I have just purchased the best binoculars in the world. Pentax VD binoculars. Clarity is stunning which to be honest you would expect at the price
Review of , following an experience of by HELEN K. *
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Compact, lightweight, decent optics, great images - love it I paired this RF 50mm 1.8 lens with my EOS RP and got very professional results. A well rounded lens for Automotive photography and portrait photography. Sharpness is there and focus is just right for my applications. low light performance is nothing short of excellent. Keep in mind that you will have to update you firmware to use this lens to its fullest potential.
Review of , following an experience of by TIMMY G. *
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Came in on Saturday morning and was served by Andy and another young man who's name I don't recall but I spoke to most. Both excellent. Very knowledgeable about the Pentax K DSLR bodies and lenses. Very professional and easy going. No pressure at all to buy, just engaged to show me what the latest bodies did and showed me the new K-3 MK III. Thank you, will definitely return when I'm thinking of buying.
Review of , following an experience of by TRISTIN B. *
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Canon EOS Ra I love it! I come from a storm chasing background and my peers tried to get me to go with the mainstream camera makers, but I stuck to my guns. This Canon Ra is awesome. Packed with tons of features for the price you pay. Although the camera is a bit heavier than I wanted, I still don't leave without it, ever! Empire PHOTO rocks because the transaction was easy and they were the first ones to get them in stock. I am a cityscape photographer, enjoying storm photography and love the water resistance of this rig when I'm out shooting in the monsoons of Florida. Great job EMPIRE PHOTO and Canon USA!!!
Review of , following an experience of by MACEY A. *
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empire photo shop has always been a great supplier for our photo and video needs. Excellent product inventory and pricing. I would definitely recommend them to all professional photographers!
Review of , following an experience of by SUSANA L. *
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Professional, efficient and friendly. Will be here again and again.
Review of , following an experience of by STEPHANIA K. *
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I cant begin to tell you the top notch service I received here. I am a first time film camera buyer and Andy and Paul spent more than an hour explaining, testing and helping me find the correct 35mm film camera for me. These gentleman were professional, courteous and treated me with the utmost respect. They have earned by business forever.
Review of , following an experience of by FOREST D. *
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empire photo shop sold me my first Canon R6 at a fair price and I later bought a Canon RF 50mm lens from them. The staff is like a family - so friendly and helpful and they know me by name. They have a decent selection of brands. There are tons of both new and used camera equipment for sale here, including digital photography equipment, and the staff knows their stuff.
Review of , following an experience of by DOMENICK A. *
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対処するのに最適な人々、非常に役立つ、知識が豊富で、手頃な価格。絶対にお勧めします
Review of , following an experience of by BRITNEY K. *
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Love this store great family owned and very friendly, very knowledgeable and well help you get what your looking for if not in stock. They have my business
Review of , following an experience of by JANICE M. *
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Sturdy DSLR Nicely built. Bit heavier compared to its Pentax/Nikon competitors. Day photos are good but yet exploring the features of it for low light photos. Empire photo has a good user friendly website. Got the 5D MK IV camera fast in 2 days. The cover is ripped off and sent photos to the Empire photo's customer service support. So far the camera works fine.
Review of , following an experience of by ISAIAS H. *
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The people there are friendly and will help once approached but half of them seem overwhelmed so you may have to go find them. This isn't too much of an issue because there has always been a large number of staff when I have gone in. There is lots of open space for a camera store, and the selection is small but seems of high quality.
Review of , following an experience of by ROSALIND F. *
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Empire Photo Store experience was amazing. However, since the stores are closed, very poor online/phone customer service from sales team to customer care team. I would have expected much better customer service, Especially these days when you have to convert from store experience to phone/online experience due to Covid-19. Hopefully it will improve.
Review of , following an experience of by TREVA F. *
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These guys are full of knowledge! They pointed me in the right direction for my own ergonomics level.
Review of , following an experience of by ELEANORE G. *
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Vortex 10x42 Crossfire The the purchase of the Vortex 10x42 binoculars was a good decision. We use them for bird watching and general use. They are light and easy to focus with a very respectable field of view. The Empire Shop deal was the best I could find.
Review of , following an experience of by VICTOR O. *
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Pentaxian by Blood Love this camera. So glad I purchased through Empire Photo. Unparalleled service.
Review of , following an experience of by KAMRON H. *
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Very good atmosphere and environment in the shop, they are willing to invest time and shared the knowledge with you, overall very good experience!
Review of , following an experience of by ANDRES S. *
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Outstanding business. Have been using their services for years and they've impressed me so much that they are now the ONLY camera store I shop at. Friendly and knowledgeable and never pushy. If you've got questions, they've got answers. Prices are very competitive. I've not only purchased several DSLRs from them, but I've had Paul work on several of my Nikon D cameras, used them for an online purchase and as a place to pass the time when the wife is shopping. You'll always be greeted with a smile and treated like an old friend. If you haven't checked them out yet, I recommend that you do. You won't be disappointed.
Review of , following an experience of by GOLDA B. *
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Amazing selection and fantastic service every time!! Would highly recommend this place!
Review of , following an experience of by ALEXANDRE O. *
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Empire Photo Shop continues to keep my business as they always make me feel valued as a customer and they always have a surplus of new merchandise, including awesome personalization of the gear. If you want 5 star customer service, here is the place to go.
Review of , following an experience of by LIAM H. *
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Paul and his crew have always been top notch. Especially on a few special orders. Top notch quality and competitive pricing. Thanks again for tracking down that focusing rail for me, shoots like a dream!
Review of , following an experience of by JENNINGS P. *
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Excellent knowledge and very helpful staff
Review of , following an experience of by ALIYAH W. *
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I wasn't greeted right away, but after looking around and gathering what it is that I needed, they were helpful in answering my questions. I knew I overpaid for the items I bought, but they were essential for the day.
Review of , following an experience of by VICKY B. *
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So much knowledge and information freely shared by the Owner and Staff. Will buy all my Olympus gear and filters from this place! Happy to refer them also. Great prices to boot!!
Review of , following an experience of by DOLORES R. *
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Empire Photo Shop is hands down the best photo & video business I ever shopped at. Great products and exceptional service. If they didn’t have the product I wanted in the store, they found a way to get me exactly what I wanted, every time. Overall, the staff, provided professional and friendly service with a smile. I will definitely have something added to my rig with more of there Canon DSLRs and products; and their great service makes my buying experience so enjoyable.
Review of , following an experience of by MITCHEL G. *
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It is a pleasure to walk into Empire Photo Shop knowing that the staff and owner knows what they are talking about and look out for your best camera' purchase experience. I know I can purchase a DSLR a little cheaper somewhere else, but I enjoy the lifetime maintenance and repair. I bring in 3 camera sensors sometimes for cleaning and pick them up in two days knowing an experienced lens smith looked over my gear. I cleaned optics for years, it's nice to shoot and have the option to drop them off and fully cleaned and checked over.
Review of , following an experience of by CHET B. *
*Pseudonymized data at the request of the author
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Nikon ProStaff 3S Binoculars Exceptional clarity, lightweight and powerful, great for bird watching, and hunting. Would definitely recommend, great set of binoculars at a great price. Also great service from Empire Photo.
Review of , following an experience of by ALYCIA G. *
*Pseudonymized data at the request of the author
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