Customer reviews for directtextilestore.com

4.3 / 5

Calculated from 341 reviews obtained over the last 12 months

3324 reviews since 07/12/2017

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The reviews highlight a user-friendly website, a wide range of quality products, and competitive pricing, leading to many customers expressing satisfaction and intent to reorder.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information directtextilestore.com

  • Company

    Direct Textile Store

  • Description

    Leading supplier of wholesale bed linens, wholesale towels and textile supplies. From hotel and hospital bed sheets, bulk towels, as well as restaurant table linens to chef coats and wholesale aprons. Immediate shipping from 12 US distribution centers.

  • Website

    https://directtextilestore.com/

  • Category

    Home and garden

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icon sparkle Review Summary

The reviews highlight a user-friendly website, a wide range of quality products, and competitive pricing, leading to many customers expressing satisfaction and intent to reorder.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    Excellent product, snap-your-fingers service, and they-got-it-for-you-wholesale prices. What's not to love about that?

    Review of , following an experience of by A A. *

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  • 5 / 5
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    EASY to find product, easy check out. We will be purchasing all needs in the future from Direct Textile Store!

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  • 5 / 5
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    Excellent honest people who are friendly and helpful

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  • 5 / 5
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    easy to use your site. Fast service and delivery.

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  • 5 / 5
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    I have no reason not to rate this company a five-star. I needed their product I received it quickly and it was a good quality product

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  • 5 / 5
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    I am very satisfied with direct textile store services.

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  • 5 / 5
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    Always easy to order and value for the money

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  • 5 / 5
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    great products and service

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  • 5 / 5
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    The site was easy to use

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  • 5 / 5
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    Fast service and the product is amazing for the price. So happy to have found you. I will be ordering more and more. Thank you.

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  • 5 / 5
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    I'm pleased with how quickly it got through.

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  • 5 / 5
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    Great product, good price, delivered quickly...

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  • 5 / 5
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    Always a good experience

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  • 5 / 5
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    Very easy ordering process and excellent customer service! I had to change a shipping address, and it was a very simple process!

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  • 5 / 5
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    Checked tons of other sites and this is the best quality for the best price!!

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  • 5 / 5
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    Excellent customer service. Easy communication. The live chat was very useful. Ordered in bulk as well as several samples. Good quality pillowcases

    Review of , following an experience of by A A. *

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  • 5 / 5
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    I placed the order over the phone. The process was very easy and the salesman was professional and courteous. Delivery of the towels was prompt,within a few days

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  • 3 / 5
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    Disappointed in the product.

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  • 5 / 5
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    My first order arrived in speedy time. Was mailed out the day after I ordered it. It was a donation and they loved it so I turned around and ordered more. So we will see how fast I get this order.

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  • 1 / 5
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    Sorry very poor quality , seems disposable towel and hand towels . I bought medium quality as well but not satisfied.

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  • 5 / 5
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    Is very good

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  • 5 / 5
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    All excellent. I am very pleased

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  • 5 / 5
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    All went really well Very pleased

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  • 5 / 5
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    The Grands love their beach towels

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  • 5 / 5
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    Excellent customer service and follow-up. Quality of towels ordered were excellent. . Highly recommend.

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  • 5 / 5
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    Very easy to find the material of the product your looking for. Great prices.

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  • 5 / 5
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    Extremely helpful in finding what I need

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  • 5 / 5
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    Quality products, good customer service.

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  • 3 / 5
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    After sending the company an email that most of my shipment was damaged 75 % of it to be exact, that means also not being picky about the small stuff, yeah I'm not willing to reorder anytime soon, although i got my money back. So there is definitely lot's of room for improvement, gave 3 Stars just because the girl from their office, was nice and was listening to my problem.

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  • 5 / 5
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    Excellent customer service. I had a problem with a few items that were purchased several months ago. Cara worked with me to resolve the issue to my complete satisfaction.

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  • 5 / 5
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    Great company

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  • 5 / 5
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    We are extremely happy with the customer service that we've received from Direct Textile Store. This is my 3rd time of ordering through this company; we will use their services again! When I needed to order more items for my company and the website indicated "out-of-stock", I chatted with a rep who helped me get my order placed. They were very patient with me and helped me to successfully place my order. Even gently reminding me to "refresh" my page. I felt well cared for.

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  • 5 / 5
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    Easy to deal with, ordering was easy and the products were received prior to when expected. Good communication.

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  • 4 / 5
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    I liked the pillows very much...my only complaint was the length of time it took to receive them. I am not complaining I know it has been harder during these times of covid, Thank you for a fine product.

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  • 5 / 5
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    They had the exact sheets I needed for my medical practice. And their prices could not be beat.

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  • 5 / 5
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    Always great customer service. When I need to buy in bulk for the facility I work at, I always look to shop Direct Textile Store first. Everything is of great quality with a great price for the quantity received. Highly recommended!

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  • 4 / 5
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    Navigation was pretty easy and products is very I like it

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  • 5 / 5
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    Informative and shipped fast

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  • 5 / 5
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    Very happy with everything.

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Reviews displayed in chronological order