Customer reviews

• 5 / 5

  

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  Der Service ist sehr hervorragend, dazu ist das Preis und Leistungsangebot mehr als fair, ich liebe diesen Shop, und kann diesen unumwunden weiterempfehlen

  Review of 11/12/21, following an experience of 10/4/17 by BETH T. *

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• 5 / 5

  

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  Je suis Australienne. I am not fluent enough in French to answer this. I love the website. I cannot buy my size In Australia(38B) as shops only have very limited stock and its something only my grandmother would wear. Service is fast and efficient. Order arrives in a couple of days. Stock is quite expensive but quality is remembered long after the price is forgotten! Merci beaucoup

  Review of 11/12/21, following an experience of 10/3/17 by MARTA B. *

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• 5 / 5

  

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  Everything is very good !

  Review of 11/12/21, following an experience of 12/9/17 by CLEMMIE W. *

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• 5 / 5

  

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  Quick and correct delivery. All fine.

  Review of 11/12/21, following an experience of 11/20/17 by SHAYNA T. *

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• 5 / 5

  

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  Délai et coûts de livraison Tres raisonnables pour les États-Unis.

  Review of 11/12/21, following an experience of 11/19/17 by JENNIE M. *

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• 5 / 5

  

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  Suprisingly quick shipping.

  Review of 11/12/21, following an experience of 11/20/17 by ROZELLA J. *

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• 5 / 5

  

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  La marque Wacoal est difficile a trouver dans mon pays en taille que je voudrais. Dessus-dessous offre une tres bonne gamme de produits Wacoal et un bon delai de livraison. Super service. :)

  Review of 11/12/21, following an experience of 11/27/17 by HELMER G. *

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• 5 / 5

  

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  Bon

  Review of 11/12/21, following an experience of 11/28/17 by JASPER F. *

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• 1 / 5

  

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  J'ai commandé un maillot de grandeur Medium, on m'a envoyé un Small. Comme il s'agit d'un envoi international (pour lequel j'ai eu en plus à payer des droits de douane), ce n'est pas évident de procéder à un retour. Bref j'aurais aimé qu'on me fasse parvenir la bonne grandeur du premier coup.--***

  Review of 11/12/21, following an experience of 11/15/17 by AUSTIN H. *

  *Pseudonymized data at the request of the author

  Answer by dessus-dessous.com

  

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  Vous avez récemment participé à une enquête de satisfaction concernant votre commande et nos services chez Dessus Dessous. Nous vous en remercions chaleureusement. ---Nous sommes cependant au regret d'apprendre votre mécontentement.---Veuillez noter qu'après vérification auprès de notre service qualité, nous sommes en mesure de vous affirmer que la taille commandée, à savoir FR40 vous a bien été expédiée.-Vous disposez de 30 jours pour nous retourner votre article si ce dernier ne vous convient pas. N'hésitez pas, notre service client reste à votre disposition pour toute information complémentaire et vous accompagner sur notre site. Bien sincèrement.

• 5 / 5

  

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  Toutes Parfait!

  Review of 11/12/21, following an experience of 12/2/17 by ETHYL H. *

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• 5 / 5

  

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  Excellent

  Review of 11/12/21, following an experience of 12/2/17 by PRECIOUS J. *

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• 5 / 5

  

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  very god job!

  Review of 11/12/21, following an experience of 12/6/17 by DAMARIS Z. *

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• 5 / 5

  

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  very nice

  Review of 11/12/21, following an experience of 11/27/17 by MALLIE D. *

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• 3 / 5

  

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  It is a bit strange to be asked, I did not buy anything as you dont send to Singapore.

  Review of 11/12/21, following an experience of 11/28/17 by ZACKARY H. *

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• 5 / 5

  

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  Excellent service and outstanding qualitiy.

  Review of 11/12/21, following an experience of 12/4/17 by OSVALDO A. *

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• 5 / 5

  

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  really good.

  Review of 11/12/21, following an experience of 12/2/17 by HAROLD S. *

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• 5 / 5

  

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  Fantastic Service and Beautiful Lingerie! Thank you

  Review of 11/12/21, following an experience of 11/28/17 by LIBBIE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Dessus is my favorite online lingerie store. I have purchased from your website for five times, and every purchase is great, with fast delivery, reasonable prices, and careful wrapping.--I have always been amazed at how fast you send the products and how nicely every product has been sent.-I particularly like the little boxes for some brands—Aubade and Lise Charmel. I was also surprised when you sent me an Aubade calendar along with my order, in which I only purchased an Aubade set on promotion. I was so happy that you gave me this additional gift.--I have had five orders so far. I am wondering if it is possible that members can accumulate points when they purchase from your website.--Thank you!

  Review of 11/12/21, following an experience of 12/8/17 by ELMIRA B. *

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• 5 / 5

  

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  Excellent products and Service

  Review of 11/12/21, following an experience of 12/1/17 by PABLO M. *

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• 5 / 5

  

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  Excellent service as always

  Review of 11/12/21, following an experience of 11/28/17 by LUCINDA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Appologies pour les pauvres français. Le service était excellent, toujours très rapide à répondre et toujours utile. Les marchandises ont été expédiées rapidement et facilement suivies. Bien que nous soyons en Amérique, je ferai de nouveau des emplettes avec Dessus-Dessous.

  Review of 11/12/21, following an experience of 12/16/17 by MAY K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Not the first time I have used this particular company/ As always, they were prompt, the order was accurate, it arrived on time and as advised and at a competitive price.

  Review of 11/12/21, following an experience of 1/2/18 by BRENDAN H. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  1. I don't understand French.-2. I still waiting my order. I haven't receive it yet!!!-

  Review of 11/12/21, following an experience of 12/29/17 by JACINTHE R. *

  *Pseudonymized data at the request of the author

  Answer by dessus-dessous.com

  

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  Hello,--You have recently participated to our satisfaction survey about our services at Dessus Dessous and we thank you.-We are however sorry to learn about your dissatisfaction.--After having tracked up your parcel, we thank you to please acknowledge that it is at your disposal at the following post office :--Leninskogo Komsomola pr-kt, 1A-mon - sat: 09:00—20:00-sun: 09:00—20:00-8 (800) 2005888--We invite you to present yourself in order to collect your package.--Please feel free to contact us for any further assistance.--At your disposal.-Have a nice day !--Best regards, Dessus-Dessous Team

• 5 / 5

  

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  Bonjour!- J'adore faire des achats dans votre magasin.Très belle lingerie,des maillots de bain.Achat joliment emballés.Je les aime beaucoup!!!Merci beaucoup!- Bonne et joyeuse année! -***

  Review of 11/12/21, following an experience of 12/22/17 by LILLIANA D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent, excellent, excellent, thank you so much

  Review of 11/12/21, following an experience of 12/24/17 by WINNIFRED B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Avec ces belles photos tourjours me surçitant de les acheter.

  Review of 11/12/21, following an experience of 12/15/17 by MICHAELA H. *

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• 5 / 5

  

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  Très bon et rapide service

  Review of 11/12/21, following an experience of 1/2/18 by LUCILE D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  High quality products-Very affordable prices-Fast shipping

  Review of 11/12/21, following an experience of 12/23/17 by LEONARD S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  tres bon

  Review of 11/12/21, following an experience of 1/2/18 by SIMONE O. *

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• 5 / 5

  

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  très content

  Review of 11/12/21, following an experience of 12/25/17 by LEMPI H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick delivery to Munich,perfect quality!Merci beaucoup!

  Review of 11/12/21, following an experience of 12/31/17 by CARY E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good choice of lingerie, fair prices, VAT is deducted when shipped outside the EU, fast delivery, reasonable procing for the delivery. Definitely a very good e-shop!

  Review of 11/12/21, following an experience of 12/11/17 by BERNADETTE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Top, quick delivery. Next time again !

  Review of 11/12/21, following an experience of 12/18/17 by YVETTE S. *

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• 5 / 5

  

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  Tres bien

  Review of 11/12/21, following an experience of 12/27/17 by NOEMI K. *

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• 5 / 5

  

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  alles super!

  Review of 11/12/21, following an experience of 12/18/17 by LYDIA F. *

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• 5 / 5

  

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  excellent

  Review of 11/12/21, following an experience of 12/9/17 by LISA P. *

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• 5 / 5

  

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  service excellent

  Review of 11/12/21, following an experience of 12/31/17 by ANNABEL M. *

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• 5 / 5

  

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  The merchandise is always delivered on time and nicely wrapped and the quality of the goods is impeccable.-

  Review of 11/12/21, following an experience of 1/16/18 by ANABELLE S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Difficult to excange when the size is not correct, you have to return and place a new order. Apart from that excellent, fast and trustworthy service from Dessus Dessous.

  Review of 11/12/21, following an experience of 1/19/18 by YOLANDA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I have used Dessus Dessous many times now and the service has been excellent. I am very happy with the selection of high quality products and reasonablen pricing. Shiping is fast, even to the U.S. A. The staff are very helpful and professional. I love doing business with this great company.

  Review of 11/12/21, following an experience of 1/19/18 by MICHEL T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent products and service

  Review of 11/12/21, following an experience of 1/8/18 by LURLINE H. *

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• 5 / 5

  

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  good service

  Review of 11/12/21, following an experience of 1/20/18 by MUSTAFA D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Je suis a 100% contents avec le service de votre magazin. Je reste fidele avec plaisir.

  Review of 11/12/21, following an experience of 1/20/18 by GOLDA C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good service

  Review of 11/12/21, following an experience of 1/21/18 by MATILDE Y. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Perfect

  Review of 11/12/21, following an experience of 1/3/18 by AGUSTIN K. *

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• 5 / 5

  

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  Good.

  Review of 11/12/21, following an experience of 1/20/18 by ARLO N. *

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• 5 / 5

  

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  Great service

  Review of 11/12/21, following an experience of 1/16/18 by LINDA B. *

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• 5 / 5

  

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  Tout va excellent. Qualité très superieure. Merci et a la prochaine fois.

  Review of 11/12/21, following an experience of 1/9/18 by TIERRA K. *

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• 5 / 5

  

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  Commande arrivée dans des délais parfaits!

  Review of 11/12/21, following an experience of 1/19/18 by ARVEL G. *

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• 5 / 5

  

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  Excellently, but some expensive)

  Review of 11/12/21, following an experience of 1/9/18 by EZRA K. *

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• 5 / 5

  

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  Fast service, great choice of very good products. Very well presented when sent to the customer. . Very pleased to have discovered dessus- dessous.

  Review of 11/12/21, following an experience of 1/16/18 by ILA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  *****

  Review of 11/12/21, following an experience of 1/13/18 by JOVANY S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good!

  Review of 11/12/21, following an experience of 1/16/18 by SHANEL P. *

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• 5 / 5

  

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  I like your web site. Thank you!

  Review of 11/12/21, following an experience of 1/6/18 by TERRENCE Z. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Votre magasin est impeccable! La livraison en Russie dure 7 jours. Je suis très contente de la qualité des produits. Merci beaucoup!

  Review of 11/12/21, following an experience of 1/23/18 by ORAL F. *

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• 5 / 5

  

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  Good

  Review of 11/12/21, following an experience of 1/28/18 by KYLE F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  grande offre. livré rapidement

  Review of 11/12/21, following an experience of 1/28/18 by STAN S. *

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• 5 / 5

  

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  Perfect service!

  Review of 11/12/21, following an experience of 1/21/18 by VIRGIE S. *

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• 5 / 5

  

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  Reasonable price & fast & Excellent

  Review of 11/12/21, following an experience of 1/26/18 by GRAYSON W. *

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• 5 / 5

  

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  OK!

  Review of 11/12/21, following an experience of 1/21/18 by DIANNA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  *****

  Review of 11/12/21, following an experience of 1/29/18 by KAYLEY W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Sometimes you send to me fabric defective's item(

  Review of 11/12/21, following an experience of 1/28/18 by QUEENIE D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great Service, fast delivery and fantastic return policy. --My go to for Prima Donna.

  Review of 11/12/21, following an experience of 1/28/18 by KENNETH Z. *

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• 5 / 5

  

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  Tout va bien!

  Review of 11/12/21, following an experience of 1/22/18 by RODRICK W. *

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• 5 / 5

  

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  Très bon qualité. Merci

  Review of 11/12/21, following an experience of 1/23/18 by RUDOLPH Y. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  very good

  Review of 11/12/21, following an experience of 1/28/18 by VICTORIA G. *

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• 5 / 5

  

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  Everything was perfect.

  Review of 11/12/21, following an experience of 1/28/18 by DEON R. *

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• 5 / 5

  

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  *****

  Review of 11/12/21, following an experience of 1/28/18 by KRISTOFER G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I buy underwear as a surprise for my wife, birthday, Christmas or just as a treat. The underwear always fits perfectly...and looks stunning. Thank you

  Review of 11/12/21, following an experience of 1/26/18 by VENA G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  A wonderful company with the most gorgeous lingerie. Absolutely brilliant customer service.

  Review of 11/12/21, following an experience of 1/21/18 by ERNESTINE C. *

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• 5 / 5

  

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  Service excellente

  Review of 11/12/21, following an experience of 1/23/18 by NEIL S. *

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• 5 / 5

  

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  Tout était super, je deviendrai vite une habituée.

  Review of 11/12/21, following an experience of 1/27/18 by GUADALUPE P. *

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• 5 / 5

  

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  Service toujours excellent. Très grande gamme de produits à choisir. Excellentes offres sur toutes les gammes.

  Review of 11/12/21, following an experience of 1/27/18 by EZEKIEL W. *

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• 5 / 5

  

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  Grande choix-Bien presentee-Envoi immediat-Envoi international

  Review of 11/12/21, following an experience of 2/11/18 by DESTANY C. *

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• 5 / 5

  

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  Perfect

  Review of 11/12/21, following an experience of 2/7/18 by RAOUL M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It would nice to do this in English

  Review of 11/12/21, following an experience of 2/9/18 by KOLE L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Tres bon

  Review of 11/12/21, following an experience of 2/3/18 by ARVILLA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  excellent

  Review of 11/12/21, following an experience of 2/3/18 by VELLA K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  livraison rapide, produits de qualité

  Review of 11/12/21, following an experience of 2/2/18 by CHLOE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Très bon service et suivi de commande.

  Review of 11/12/21, following an experience of 2/4/18 by ROSALIND G. *

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• 5 / 5

  

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  Thank you very much! All is excellent!

  Review of 11/12/21, following an experience of 1/29/18 by GLENNA P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  livraison rapide, bon service à la clientèle, marchandises impeccables

  Review of 11/12/21, following an experience of 2/12/18 by ALESSANDRA C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent selection of brands and styles. Always good customer service.

  Review of 11/12/21, following an experience of 2/10/18 by DUSTIN V. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Ok. Best

  Review of 11/12/21, following an experience of 2/13/18 by ABBIE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The lingerie I bought at Dessus-Dessous is of excellent quality and it always arrives very nicely wrapped. On one of my orders, there was an inconsistency with respect to the size, and a person from Dessus-Dessous contacted me by phone to make sure that this is what I wanted.

  Review of 11/12/21, following an experience of 1/29/18 by ANTONIETTA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  *****

  Review of 11/12/21, following an experience of 1/29/18 by LAVINA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  tout est beau et est venu rapidement

  Review of 11/12/21, following an experience of 2/9/18 by OTTIS M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  excellent service sans aucun problème

  Review of 11/12/21, following an experience of 2/12/18 by RUPERT J. *

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• 4 / 5

  

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  very efficient

  Review of 11/12/21, following an experience of 1/30/18 by MURRAY M. *

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• 5 / 5

  

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  Very good shop with fair pricing and very attentive and helping support team

  Review of 11/12/21, following an experience of 2/6/18 by AIDAN B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Even though we have moved to the United States I still love Lise charmel... Dessus dessous has a beautiful collection, and ships really fast!

  Review of 11/12/21, following an experience of 2/5/18 by BURDETTE A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  alles perfekt

  Review of 11/12/21, following an experience of 2/10/18 by KARLIE L. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Bon

  Review of 11/12/21, following an experience of 2/23/18 by WILHELM Z. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  First of all, the customer service feedback is always immediately when encounter some problems; however, the delivery dates is out of standard this time that make me missed the special date as the gift originally.I can understand that delay because of the weather condition.-In conclusion, all service is good.I would visit this website if needed next time.

  Review of 11/12/21, following an experience of 2/19/18 by LAUREN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Everything perfect

  Review of 11/12/21, following an experience of 2/19/18 by KATLYN T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Perfect

  Review of 11/12/21, following an experience of 2/20/18 by SHERWOOD L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service and so much enjoy beautiful lingerie of excellent quality

  Review of 11/12/21, following an experience of 2/21/18 by FOSTER W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Wonderful customer service, prompt shipping, excellent products. Absolutely nothing to fault. Thank you!

  Review of 11/12/21, following an experience of 2/23/18 by GIA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I am extremely happy with my shopping experience at Dessus-Dessous.fr. The quality, selection and availability of products are exceptional. The value for the price is also very good. I am a satisfied customer.

  Review of 11/12/21, following an experience of 2/20/18 by HILLARD R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Une service excellente.....les prix aussi....merci beaucoup

  Review of 11/12/21, following an experience of 2/19/18 by MYAH S. *

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