Customer reviews for Compressionstore.com

4.5 / 5

Calculated from 915 reviews obtained over the last 12 months

3021 reviews since 27/05/2023

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Compressionstore.com offers an excellent selection of quality products, with a user-friendly website and prompt order fulfillment. Many customers appreciate the perfect fit of their items and consistently high satisfaction with their purchases.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information compressionstore.com

  • Company

    Compression Store

  • Description

    We are a wholesale provider of Jobst� gradient compression garments, rated #1 by physicians around the world. Compression Store Inc. is the largest Jobst� only online dealer. Call 1-866-697-3515 now.

  • Address

    1840 Enterprise Drive 48309 Rochester Hills, MI

  • Website

    https://www.compressionstore.com

  • Category

    Health and beauty

Contact Compression Store

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icon sparkle Review Summary

Compressionstore.com offers an excellent selection of quality products, with a user-friendly website and prompt order fulfillment. Many customers appreciate the perfect fit of their items and consistently high satisfaction with their purchases.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    Hi, I Love the Compression Stre. So easy to find the stockings that I want in the right size and color and delivered right t my door. Will be sure to reccommend to my friends ! Thank you !

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  • 5 / 5
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    Great!

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  • 5 / 5
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    Thanks, appreciate your help

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  • 5 / 5
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    Site was easy to use & they were packaged well & delivered in a timely manner.

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  • 1 / 5
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    They were disappointing. Will not purchase again’

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    Answer by compressionstore.com
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    Thank you for your feedback. We apologize to hear about your disappointing experience with your order. We aim to provide the best service and experience for our customers and it's clear that we have failed in this instance. To address this matter, our customer service team will reach out to you directly to offer a solution that meets your expectations. Thank you for bringing this to our attention and we're committed to providing products that meet our customers' expectations.

  • 5 / 5
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    We have a great experience. The products were what we needed and arrived promptly after ordering. Thank you.

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  • 4 / 5
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    I love the feel of these stockings. They fit perfectly. Would love to have them come in colors other than black and beige which is really dark brown.

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  • 5 / 5
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    Great to work with! Product was what we expected and received in a timely manner. Thank you!

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  • 5 / 5
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    Very helpful, knowledgeable staff. Worked quickly to resolve my problem. Thanks Guys Elaine B.

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  • 5 / 5
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    Good service, order shipped in a few days, correct product, very pleased.

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  • 5 / 5
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    Great service, great prices and speedy delivery!

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  • 5 / 5
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    I ordered the hose before my doctor informed me I didn’t need them as I had medication that would protect me. When I asked about returning them for a refund, I had no problem getting the instructions to do so. The service is excellent.

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  • 5 / 5
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    Service was prompt, delivery on time. Physician recommended your product and I am very satisfied with the stockings.

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  • 5 / 5
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    Great service

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  • 3 / 5
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    No more comment.

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  • 3 / 5
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    you sent me two pair, I did not order 2 pair; but somehow I did, when I was trying to place my order, which was not easy

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  • 5 / 5
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    Order was received without a hitch. prompt !

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  • 3 / 5
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    One stocking had a hole in it out of the package. It was also very loose as well. Made me wonder if it was used.

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    Answer by compressionstore.com
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    Thank you for your feedback. We apologize to hear about the disappointing experience you've had with your order. We aim to provide the highest quality products to our customers and it's clear that we have failed in this instance. Quality control is of utmost importance to us and it's disheartening to hear that a stocking arrived with a hole and seemed loose. This is certainly not the standard we uphold and we want to assure you that we take this matter seriously. Thank you for bringing this to our attention and we will look into this matter. We're committed to providing products that meet our customers' expectations.

  • 5 / 5
    Edit Flag

    very easy to order online, prompt reply with an updated delivery date due to a short supply of my desired stockings

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  • 5 / 5
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    Excellent service and product.

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  • 3 / 5
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    it hard to use

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    Answer by compressionstore.com
    Flag

    Thank you for your feedback. We apologize to hear that you're finding the items you've purchased difficult to use. We understand that the effectiveness and comfort of compression stockings are crucial and we appreciate you for bringing this to our attention. To address this matter, our customer service team will reach out to you to offer a solution that meets your expectations. We aim to provide the best service and experience to our customers and we are also committed to providing products that meet our customers' expectations.

  • 3 / 5
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    I made a mistake and ordered 1 wrong and asked to fix before it shipped. It had not shipped but I had to receive it and then send it back. It was annoying.

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    Answer by compressionstore.com
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    Thank you for your feedback. We apologize to hear about the disappointing experience you've had with the order mistake and we understand how frustrating it can be to go through the process of receiving and then returning an item when you had initially requested a correction before it was shipped. We aim to provide a seamless and convenient shopping experience for our customers, and it's clear that we didn't meet those expectations in this case. Please know that your feedback will be shared with our team to help us improve our processes and prevent such issues from occurring in the future. Thank you for bringing this to our attention and we hope to serve you better in the future.

  • 5 / 5
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    Slow shipping other than that ok.

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  • 5 / 5
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    Great customer service!

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  • 5 / 5
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    Easy to get to. Very knowledgeable. Took my order and I didn't have to worry about getting the correct socks.

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  • 5 / 5
    Edit Flag

    Have ordered from your store before. When I want new stockings I start with Amazon. They start off nicely and then when I complete the specifics about what I want in the way of size, color, and compression Amazon pulls a switch and tries to sell me something else. Have to watch them and all other merchants very carefully. Your store is very straight forward. You know what you are ordering and you know what you will get. Enjoying my new stockings.

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  • 4 / 5
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    I was surprised my Actifi stocking had no compression material covering the toes. Next time I'll examine my product more closely. Otherwise, stockings work fine.

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  • 5 / 5
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    Ordering from Compression.com was effortless! Directions were very clear, simply stated and easy to follow. Sigvaris has been a longtime favorite of mine, but the most recent pair has something "different" about the way they look and feel! I have not worn them yet and am so in hopes that no changes in material or construction have been made! I know the color "Suntan" is now called "Gold" and I'm concerned the stockings may look too "Yellow" rather than "Tan!" Shipping time was adequate, however the box they were shipped in was totally smashed! (Can probably give our Postal service credit for that!) Over all my experiences with Compression.com and especially Sigvaris have been good.....may they remain as such!

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  • 3 / 5
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    Disappointed with this product. Doesn't help at all. Ordering was easy and delivery good. Product was disappointing.

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    Answer by compressionstore.com
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    Thank you for sharing your feedback about your purchase. We're genuinely sorry to hear that the product didn't provide you with any help and we completely understand your disappointment. To address this matter, our customer service team will reach out to you to find an alternative that may help you. Thank you for bringing this to our attention and we look forward to serving you better in the future.

  • 5 / 5
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    My order arrived quickly but was the wrong size I got size H but I needed size E compression tube. But they immediately sent me a return code through USPS GOOD. JOB! Thanks Compression Store!

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  • 4 / 5
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    These are very good. I like the color because for me they are close enough to my skin color that it's not obvious that I'm wearing compression hose.

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  • 5 / 5
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    Great customer service and products.

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  • 5 / 5
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    comfortable ordering.

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  • 1 / 5
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    Their product that they sent me was not worth $2 I could have made it for under $2 and then they charged to restocking fee and then I had to pay shipping ridiculous these companies are just a rip off

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    Answer by compressionstore.com
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    Thank you for your feedback. We apologize to hear about your frustrating experience with the product and the additional charges you encountered. It's disappointing to hear that the product you received did not meet your expectations and that you had to incur both a restocking fee and shipping charges. We strive to provide value and a hassle-free experience for our customers, and it appears we fell short in this instance. We'd like to assure you that your feedback will be shared with our team to address these issues and work towards providing a better experience in the future. Thank you for bringing this to our attention and we're committed to making improvements based on our customers' inputs.

  • 5 / 5
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    They are very good and nice styles. I ordered a size too small though, so I'll be ordering another pair as soon as I can. Happy customer.

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  • 4 / 5
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    The sheerness makes them much nicer to wear with dresses or shorts and they are very comfortable. The only problem I have is with the top band, I'm short and the top hits right at the bend of the knee and is too tight for those veins. I turn it down a bit and that helps but after some time it becomes too tight.

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  • 3 / 5
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    Should have spent the extra money for 15-20's. These are weak and will probably have holes in them before the end of the year. Also they're not as comfortable, sort of a rougher material.

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    Answer by compressionstore.com
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    Thank you for your feedback. We apologize for any disappointment you experienced from your order, especially the quality of the item. We understand that you may prefer a higher compression level for greater durability, comfort and effectiveness. To address this matter, our customer service team will reach out to you to offer a wide variety of product options that you can choose from. Thank you for bringing this to our attention and we look forward to serving you better in the future.

  • 4 / 5
    Edit Flag

    Great store i wasn't sure if i should trust the store but they came through Great selection they are awesome and il buy another pair i bought Juzo soft 30-40 knee high and its great and also thigh high 20-30 you can trust these guys Box came Squashed but im pretty sure it was the mail people

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  • 4 / 5
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    no problem

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  • 5 / 5
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    Quick service with best quality.

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  • 3 / 5
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    The stocking was great but, since my legs are large, there was pooling wherever I couldn't smooth it out, e.g. front of ankle.

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    Answer by compressionstore.com
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    Thank you for your feedback. We apologize that the item did not fit you well and we understand the importance of finding the right fit. To address this matter, our customer service team will reach out to you directly to find a solution that meets your expectations. Thank you for bringing this to our attention and we look forward to ensuring that you have the best possible experience with your purchase.

  • 5 / 5
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    Of the several compression hose that I have tried, this is the very best!!

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  • 5 / 5
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    as described, no surprises, on time thank you!

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  • 5 / 5
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    Fair price and good timing in service.

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  • 5 / 5
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    I received 2 pairs and probably made the 2nd order by mistake, but it's OK i can use 2. Perhaps in the future I will be more adept at ordering.

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  • 5 / 5
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    Very good product selections and quick delivery.

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  • 5 / 5
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    I'm happy with this product.

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  • 5 / 5
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    I wore Mediven Assure for many years. Switching to Duomed was the best decision. Much more comfortable.

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  • 5 / 5
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    It was good , but I was surprised to get a email stating they were on backorder and it would be several days before they would be shipped.

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  • 4 / 5
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    Socks fit well. Very pleased. They don’t slide down around my ankles like some brands do. Shipping could be a little faster.

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  • 5 / 5
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    This is my go to for quality compression socks! I love the variety and generous return process.

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  • 5 / 5
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    Customer support staff quickly and accurately corrected the problem with my order.

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  • 4 / 5
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    VERY COOPERATIVE STAFF ONE PROBLEM WAS THAT I WAS NOT TOLD OF TIME LIMIT FOR CASH RETURN OF THE PRODUCT PURCHASE A SENIOR MGR FINALLY SETTLED MY DISPUTE THE PRODUCT I WAS FAMILIAR WITH HAVING USED AND STILL USING THE PRODUCT FOR 5 YRS BLACK VELCRO WORE OUT ON ONE LEGGING BUT NEW PRODUCT HAD A DIFFERENT VELCRO WHICH WAS NOT ACCEPTABLE AS IT REMOVED FELT AND COVERED TAB AND COULD NO LONGER USE PRODUCT BECAUSE OF PROBLEM MANUFACTURER APPAIRENTLY LEE DID NOTHING ABOUT IT

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  • 5 / 5
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    Quick delivery and always responsive

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  • 4 / 5
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    Need more colors. The fit is good not perfect.

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  • 3 / 5
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    Juzo Dynamics provide good compression.

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    Answer by compressionstore.com
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    Thank you for your feedback. We are delighted to hear that you've had a positive experience with Juzo Dynamics and that they provide good compression. Your comfort and satisfaction are important to us and we're pleased to know that you've found a product that meets your needs. Thank you for choosing our store and we look forward to serving you again in the future.

  • 5 / 5
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    All worked well

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  • 5 / 5
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    Website was easy to navigate and order was correct. Took a little longer to arrive than usual but wasn’t a problem for me.

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  • 1 / 5
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    Still have not received backirdered items or any communication about them

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    Answer by compressionstore.com
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    Thank you for your feedback. We apologize for the delay in receiving your backordered items and for the lack of communication regarding their status. We understand how frustrating this situation can be and the importance of receiving your order in a timely manner. To address this matter, our customer service team will reach out to you directly. Thank you for bringing this to our attention and we are committed to providing a better online shopping experience for our customers.

  • 5 / 5
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    They have gone way beyond to help me out. Thanks.

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  • 5 / 5
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    I'm pleased with all aspects of my order - helpful information about the product on the site, easy to order and pay, delivery as expected.

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  • 5 / 5
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    It was easy to find what I was looking for. The order arrived quickly and was in perfect condition.

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  • 5 / 5
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    Great customer service and products.

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  • 5 / 5
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    I have had to wear compression wraps on both my legs for a little over 28 years. I found Compression Store some years back and decided to order from them. Their prices were better than competitors, the product was exactly what the physical therapist, and my doctors, told me to make sure I ordered, when I did. They also had my wraps available in different sizes, which made it better for me. I have been with Compression Store ever since, and intend to stay with them as long as they keep their service as top notch as it is, online ordering as easy as it is and their prompt delivery. If I could give them 10 🌟 I would!

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  • 5 / 5
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    The compression stockings that I ordered were a good value when they were on sale. They arrived fairly quickly.

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  • 4 / 5
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    One of the socks has a defect or run. I have worn these for fifty years!

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  • 5 / 5
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    Excellent

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  • 4 / 5
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    My order was delayed due to being backordered (?) which was not a hardship. Once it was made available, it was processed quickly and I received the correct order and in good shape. My only question was, after I had placed the order, I kept getting e-mails from the Compression store asking why I hadn't placed an order in a long time. They didn't want to lose me as a customer. This happened about 4 times.

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  • 5 / 5
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    Best compression.

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  • 5 / 5
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    I really didn't think I would like them BUT, I was right, LOVED them. going back to order another couple pairs!!!

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  • 3 / 5
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    I was informed after ordering the stockings that they were on back order and I had to wait longer to receive the stockings. If the site had a disclaimer on it, I would have ordered another stockimg.

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    Answer by compressionstore.com
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    Thank you for your feedback. We apologize for the disappointing experience you've had after placing an order with us. We understand that providing clear information about stock availability upfront is important to our customers and we will work on enhancing this aspect of our service. Thank you for bringing this to our attention and we're committed to providing a smoother and more transparent shopping experience based on your feedback.

    Answer by A A
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    Thank you for the response.

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  • 2 / 5
    Edit Flag

    The tops of the stockings roll down creating a rubber band that is extremely tight and caused a rend mark around my leg that is very uncomfortable. This tightness happens almost right away and the pain about 20 min. after I put them on. The quality is excellent. My legs tend to swell anyway. I hope to return them.

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    Answer by compressionstore.com
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    Thank you for your feedback. We apologize for the discomfort you've experienced with the stockings rolling down and causing tightness and red marks on your leg. This is certainly not the experience we want our customers to have and it's important that compression stockings fit comfortably and provide the intended support. To address this matter, our customer service team will reach out to you directly to assist with the return request. Thank you for bringing this to our attention and we hope to serve you better in the future.

  • 5 / 5
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    Order was received promptly and filled correctly.

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  • 5 / 5
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    Very happy with my service

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  • 5 / 5
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    Great service and wonderful product. My stockings are very comfortable and easy to wear and I will be buying more.

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  • 5 / 5
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    Easy and quick

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  • 4 / 5
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    Fairly easy to navigate the site.

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  • 1 / 5
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    This is my second pair of compression stockings from The Compression Store. The elastic band on top of both pairs of stockings has been too tight and painful. I have not been able to wear any of the stockings I have purchased through The Compression Store. I will purchase my stockings from another store. Very disappointed. Are the compression stockings seconds?

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    Answer by compressionstore.com
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    Thank you for your feedback. We apologize for the disappointing experience you've had with your order with us. Your comfort and satisfaction are our top priorities, and it's disheartening to learn that the elastic band on both pairs has been too tight and painful for you to wear. Our products are not intended to be seconds and we strive to provide high-quality compression stockings to our customers. However, it appears there may have been an issue with the sizing or fit of the stockings you received. To address this matter, our customer service team will reach out to you directly to find a solution that meets your expectations. Thank you for bringing this to our attention and we're committed to serving you better and ensuring you are satisfied with your purchase.

  • 5 / 5
    Edit Flag

    They have excellent customer service. There was a little mix up with the shipping and the company was quick to give a refund for the shipping cost. They were easy to contact and work with and I would buy from them again.

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  • 5 / 5
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    Excellent

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  • 4 / 5
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    The socks have arrived. The product is excellent. Delivery time was excessive. You need to use USPS, UPS or FEDEX for deliveries. DHL is a LOSER!!

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    Answer by compressionstore.com
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    Thank you for letting us know that you received the socks and are satisfied with the product quality. We appreciate your feedback about the delivery time and the choice of courier service. We apologize for the disappointing experience you've had with the delivery service. We understand the importance of timely and reliable delivery, and we'll take your feedback into consideration as we continue to improve our delivery services. Thank you for bringing this to our attention and we look forward to serving you better in the future.

  • 5 / 5
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    I appreciate the quality of the sock.

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  • 3 / 5
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    The stocking were in a plastic bag with “medi” sticker on the top. So, I am not sure what exactly I have received. I know that I wanted MediPlus size iii. But not sure that I have removed it. I would rather order from Amazon, because it will come in the box with information included.

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    Answer by compressionstore.com
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    Thank you for your feedback. We apologize for the disappointing experience you've had regarding the stockings you received and we understand how important it is to receive the correct product with clear packaging and information. To address this matter, our customer service team will reach out to you directly. Thank you for bringing this to our attention and we hope to provide you with the clarity and service you deserve.

  • 1 / 5
    Edit Flag

    They were very nice and helpful, but they sold me a product to help put on my compression stockings. But it did not work at all. Very disappointing.

    Review of , following an experience of by A A. *

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    Answer by compressionstore.com
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    Thank you for your feedback. We apologize to hear that the item you received did not meet your expectations and we completely understand your disappointment. It's disheartening to learn that the product fell short of providing the assistance you needed. We want to assure you that your feedback is invaluable to us as we continuously strive to improve our products and services. To address this matter, our customer service team will reach out to you directly to find a solution that meets your expectations. Thank you for bringing this to our attention and we are committed to serving you better in the future.

  • 5 / 5
    Edit Flag

    My order was what I expected. Everything was all right.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Excellent service! Great selection of Juzo soft thigh high colors.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    I originally ordered the wrong size and compression store took them back no questions asked and even sent me a link for a prepaid shipping label. The replacement pair arrived quickly . I would definitely recommend this company and will order from them again.

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  • 5 / 5
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    I’ve been very pleased with how fast the free shipping is! Usually receive it within 3-4 working days.

    Review of , following an experience of by A A. *

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  • 3 / 5
    Edit Flag

    It was fine. It worked. But I did not appreciate that I received advertising from them every day until the item arrived at my house.

    Review of , following an experience of by A A. *

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    Answer by compressionstore.com
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    Thank you for your feedback. We apologize to hear that the issue with your stockings has been resolved, but I'm sorry to hear that you received daily advertising from us until your item arrived. We understand how receiving frequent advertisements can be overwhelming and annoying. We certainly don't want to inundate you with messages. Please know that your feedback has been noted and we'll take steps to ensure a more considerate communication approach in the future. Thank you for bringing this to our attention and your feedback helps us improve our services.

  • 1 / 5
    Edit Flag

    I ordered some stockings and got the wrong ones twice. After the second time, I was told they didn't have the ones I needed in stock

    Review of , following an experience of by A A. *

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    Answer by compressionstore.com
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    Thank you for your feedback. We apologize for the mix-up with your order, it must have been quite frustrating for you and we understand how important it is to receive the right product, especially when it comes to compression stockings. It seems like there was a hiccup with our inventory management and we're truly sorry for any frustration we may have caused you. Rest assured, your feedback is being taken seriously. We're working on improving our stock management to prevent this from happening in the future. Thank you for bringing this to our attention and we hope to serve you better in the future.

  • 5 / 5
    Edit Flag

    It was great.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    fast delivery on excellent products.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Great customer service. Excellent to work with on the phone.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    I need this product for my health and I am so happy I found these compression hose the service was so good and the follow-up to help me with a problem was better than five stars thank you so very much

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Everything went great. Thanks

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    excellent help to get me the correct socks

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Work great. Hold ip many years. Husband been wearing this brand for 8 years

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Compression socks we ordered were just what we were looking for. Right fabric. Right compression. Thank you!

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Very good comprehension. They are what they say. I am pleased with the results.

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  • 4 / 5
    Edit Flag

    My last order was for petite size length however, the box states petite but the label on the garment has an “M” which leads me to think it’s medium. While putting the stockings on, they were a bit long since my foot did not fit correctly. I’m wearing them and dealing with the issue, but why did this happene?

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