Customer reviews for Compressionstore.com

4.5 / 5

Calculated from 1107 reviews obtained over the last 12 months

2677 reviews since 27/05/2023

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Information compressionstore.com

  • Company

    Compression Store

  • Description

    We are a wholesale provider of Jobst� gradient compression garments, rated #1 by physicians around the world. Compression Store Inc. is the largest Jobst� only online dealer. Call 1-866-697-3515 now.

  • Address

    1840 Enterprise Drive 48309 Rochester Hills, MI

  • Website

    https://www.compressionstore.com

  • Category

    Health and beauty

Contact Compression Store

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Customer reviews

  • 4 / 5
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    good product, good service, helpful employee's

    Review of , following an experience of by RALPH B.

  • 3 / 5
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    I have been ordering from compressionstore for several years. Typically I leave raving reviews because I've never had an issue. This time however - I paid for expedited shipping to receive my order before a big hiking trip. I wear a thigh high compression stocking every day from the moment I wake up, until the moment I got to bed. I NEEDED my stocking to get here on time. It didn't. I contacted customer service on THREE different occasions and did not receive a response. I had to hike with my old stocking that had holes and ZERO support. It wasn't ideal AND I wasted money on 3 day shipping that took 8 days. I'm super disappointed. The product was fine. It's exactly what I ordered but the lack of customer service support was super concerning and I am currently looking to find a different online store to order from.

    Review of , following an experience of by AMY P.

    Answer by compressionstore.com
    Flag

    We're really sorry to hear about your experience—especially with the timing being so crucial for your hiking trip. It’s frustrating when you pay for expedited shipping and then don’t get the support you need when things go wrong. We're glad the product itself was what you expected, but the lack of timely customer service is definitely a concern. Your feedback is incredibly valuable and we’ll make sure it’s passed along so we can improve both our shipping and customer support. We appreciate you for sharing your experience as this will help us improve.

  • 5 / 5
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    I am very satisfied with the products I have purchased from the Compression Store. There was a problem with the delivery, which was my fault, and the company did everything they could to make it right, and they did.

    Review of , following an experience of by KAREN K.

  • 5 / 5
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    Very easy and efficient. Excellent product! Will definitely continue to purchase my medical compression socks from here. Unfortunately, my order was lost but customer service was extremely helpful in troubleshooting. Thank you!

    Review of , following an experience of by JOTI B.

  • 5 / 5
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    Even though they were out of what I had ordered, they were excellent in finding me replacement items just in a different color.

    Review of , following an experience of by RHONDA C.

  • 5 / 5
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    I had a very easy return and i will always order from compressionstore,com. thank you

    Review of , following an experience of by JOANN B.

  • 5 / 5
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    Patient loved thigh highs

    Review of , following an experience of by DEANDRA K.

  • 5 / 5
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    Terrific 20-30 compression thigh hi stocking Wear & wash they take many, many wearings before they loose any compression Wouldn't buy them anywhere elsr

    Review of , following an experience of by FRIEDA F. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very good, great service. I would recommend

    Review of , following an experience of by LARISA T.

  • 5 / 5
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    The customer service was terrific. The stockings I received did not work, and they accepted them in return and refunded my money with no questions asked. I highly recommend them for compression needs.

    Review of , following an experience of by ELIZABETH R.

  • 5 / 5
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    Great service and customer assistance..

    Review of , following an experience of by JAMES N.

  • 5 / 5
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    My order came quickly and ordering was a breeze.

    Review of , following an experience of by TERI R.

  • 5 / 5
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    FANTASTIC customer service! I'm a customer for life.

    Review of , following an experience of by ELIZABETH M.

  • 5 / 5
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    Hi the hose are wonderful, I haven’t tried the gloves yet,love the brand

    Review of , following an experience of by JOYCE F.

  • 5 / 5
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    Excellent response to my query. Product identification from my records. Wick delivery.

    Review of , following an experience of by ERICH S.

  • 5 / 5
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    easy to order from, fairly quick response time; somewhat reasonable on the prices, definitely better pricing than from the doctor or local distributors

    Review of , following an experience of by GREG M.

  • 5 / 5
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    took swelling down from my legs

    Review of , following an experience of by DALTON S.

  • 5 / 5
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    good service, good product

    Review of , following an experience of by RALPH B.

  • 5 / 5
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    Excellent product website easy to use. Delivery very prompt I highly recommend this co.

    Review of , following an experience of by KATHLEEN S.

  • 4 / 5
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    Took longer to arrive than I expected.

    Review of , following an experience of by MARY G.

  • 4 / 5
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    Happy with product. However it seem like it take a lot of time from order entry to delivery. Not that I am in a rush, it just seemed it too time.

    Review of , following an experience of by DONALD H.

  • 5 / 5
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    This site was easy to navigate and features competitive pricing. Shipping and fulfillment were fast -- within one week -- and customer service was prompt and halpful.

    Review of , following an experience of by RUANN K.

  • 5 / 5
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    Well made product.

    Review of , following an experience of by LARRY T.

  • 5 / 5
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    Everything was just fine!

    Review of , following an experience of by THEODORE F.

  • 5 / 5
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    Terrific product, correct size and complete with sock for easily putting on. Will order from here again!

    Review of , following an experience of by DORA M.

  • 5 / 5
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    The pantyhose was of excellent quality and came earlier than expected.

    Review of , following an experience of by SR PATRICIA M.

  • 5 / 5
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    I am learning to use it. It is a great help to put my compression socks.

    Review of , following an experience of by PENNY M.

  • 5 / 5
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    Compression store is my one-stop for compression socks! Great service, easy returns!

    Review of , following an experience of by GRACE G.

  • 5 / 5
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    This site was very easy to order fromm.

    Review of , following an experience of by SYLVIA B.

  • 5 / 5
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    I appreciate your sending me the hose i ordered. I have not had the opportunity to wear yet as i am in the hospital.Thank you very much. JRB

    Review of , following an experience of by ELEANORA H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Delivery was a little slow.

    Review of , following an experience of by KATHLEEN T.

  • 5 / 5
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    Excellent service in all categories

    Review of , following an experience of by JOYCE F.

  • 5 / 5
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    I am very satisfied with my compression stockings. They are durable , very comfortable and fit me perfectly.

    Review of , following an experience of by BARRA C.

  • 5 / 5
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    CEP The Run Compression Calf Sleeves 4.0, Men - III / Blue....excellent...being compression sleeves, they take tugging to get on...but are excellent, easy cleaning, retain their size and shape over numerous wears.

    Review of , following an experience of by PAUL T.

  • 5 / 5
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    The Compression stockings are great and I enjoyed talking to the last person who placed my order. She gave me Information about wearing and washing the stockings.

    Review of , following an experience of by LUTHER M.

  • 5 / 5
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    Easy to Oder have exactly what I need and tge product is super

    Review of , following an experience of by ANDEW C.

  • 5 / 5
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    I have ordered from the Compression Store before. The selection and order process is straightforward and I get what I have ordered. One small problem. I like closed toe thigh high stockings. The order info did not specify closed toe. The picture looked like closed toe. I contacted the company and they assured me that the item I ordered is indeed closed toe. Order arrived in good condition and all has been well since. Very satisfied.

    Review of , following an experience of by HELEN G.

  • 5 / 5
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    Great shopping experience and love the products I’ve purchased

    Review of , following an experience of by PAMELA P.

  • 5 / 5
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    Yay! They have my size!!!

    Review of , following an experience of by DORA M.

  • 5 / 5
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    Easy to order, excellent fit

    Review of , following an experience of by DORINA D.

  • 5 / 5
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    efficient

    Review of , following an experience of by KENNETH B.

  • 5 / 5
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    It was easy to oder my stockings and they arrived safely packaged in a timely manner. I appreciated the prompt notification of my order, its prompt shipping and tracking record. Very happy customer!

    Review of , following an experience of by MARIA G.

  • 3 / 5
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    Puse la Estrella 3 por ke les falta poner Mas gente ke attendance en español gracias

    Review of , following an experience of by HAYLEE H. *

    *Pseudonymized data at the request of the author

    Answer by compressionstore.com
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    Thanks for your feedback! It sounds like you’d like to see more Spanish-speaking staff to assist with customer service. We appreciate your suggestion and will definitely consider it as we work to improve our service.

  • 5 / 5
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    I bought the Medivan Classic Knee High 20-30mmHg for my husband. This is the second order. He wears them every day to help with swelling. I wish they were a little cheaper or put them on sale occasionally. They are a very good product.

    Review of , following an experience of by DIANE H.

  • 4 / 5
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    The product is 110% works very well, my gripe is the $$$$$$$$$ these are VERY, VERY EXPENSIVE!! I'm pretty confident the manufacturer has the prices fixed because I have tried other suppliers websites and they are all pretty much a wash. It's the little velcro tabs that eventually go south I'm gonna try replacing those on my old pair because of the ridiculous price of replacing these every 2-3 months

    Review of , following an experience of by LARRY P.

    Answer by compressionstore.com
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    It’s great to hear that the product works so well for you! We totally understand your frustration with the high prices—costs can definitely add up, especially if you’re needing to replace them frequently. It sounds like replacing the Velcro tabs on your old pair might be a smart move to extend their life. Your feedback about pricing is valuable and helps us understand the bigger picture. Thanks for sharing your thoughts!

  • 5 / 5
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    These stocking are exactly as needed. My skin does not break out from the material. It took some time to find stocking material that does not make my skin break out thus am truly greatful to be able to purchase a product that does not cause problems for my skin.

    Review of , following an experience of by JOAN S A.

  • 5 / 5
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    Prompt delivery and my stockings fit well

    Review of , following an experience of by CORINA B.

  • 5 / 5
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    Company representatives very helpful and quality product

    Review of , following an experience of by RALPH B.

  • 5 / 5
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    My husband really loves the compression socks. I ordered him the Mediven for Men Classic Knee High 20-30 mmHg. It would be nice for them to be on sale occasionally. They are rather expensive.

    Review of , following an experience of by DIANE H.

  • 5 / 5
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    I found on your site fast and easy

    Review of , following an experience of by SHANE Z. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very easy to use the website. Good communication. This the only store I buy compression socks from.

    Review of , following an experience of by LAURA V.

  • 5 / 5
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    GREAT SERVICE!

    Review of , following an experience of by JAMES N.

  • 5 / 5
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    I use the box from my previous order of compression stocking for information to order the exact stocking I want. These stockings are perfect. When I was in the hospital a compression stocking was put on my leg and after wearing the stocking my leg then had big red open sores. With the stockings I order from Compression Store the skin on my legs does not break out. Which is truly wonderful indeed to have to deal with one less medical issue.

    Review of , following an experience of by JOAN S A.

  • 5 / 5
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    Good service placing my order. From my experience, using a code will show the customer that the product is being discounted. Show more of what the stocking is made of.

    Review of , following an experience of by MATTIE C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Comfortable. Seems to be wearing well so far in 3 months use.

    Review of , following an experience of by DAVID S.

  • 5 / 5
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    Makes ordering easy. Prompt and on time for delivery. Comfortable garment.

    Review of , following an experience of by SINCERE P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    The Juzo Soft knee-hi’s with the silicone band are fantastic!! That super-comfortable, flat-lying band made them easier for me to put on - and to comfortably keep on. When wearing these, I forget that I have them on. I buy them in black but occasionally wear other colors. I use Juzo’s detergent, which is also very good, to wash them. I’ve learned that I can walk on floors indoors in them without shoes and not damage them, but that stepping out onto a cement walkway or patio without shoes on can put a hole in them. I find that the extra care taken is worth it.

    Review of , following an experience of by MARY T.

  • 5 / 5
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    Great service, prompt delivery and the stockings I credit for healing my mom’s venous stasis ulcer.

    Review of , following an experience of by DORIS B.

  • 5 / 5
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    I always order from the Compression Store. They have been wonderful!

    Review of , following an experience of by DEBBIE H.

  • 5 / 5
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    All was good

    Review of , following an experience of by ROSALIE R.

  • 1 / 5
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    They got my order wrong.

    Review of , following an experience of by ROBERT R.

    Answer by compressionstore.com
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    We're sorry to hear that there was an issue with your order. It's definitely frustrating when you’re expecting one thing and receiving something else. Let’s get this sorted out for you. If you haven’t already, you might want to contact our customer service team to let them know about the mix-up. They should be able to assist with correcting the order or arranging a return if needed. Thanks for sharing your experience with us and we hope to serve you better in the future.

    Answer by Robert R
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    I returned them last week. Have you received them?

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  • 4 / 5
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    I am a 5’10” female weight 140. I ordered a Jobst compression hose 20-30 medium. It arrived quickly but I found it to be exceptionally short. I wear size 12-12 1/2 narrow shoe size. When I contacted customer service, they responded immediately and began the process of helping me decide whether to do a return or exchange. I appreciate their evident concern that I get something that would fit. Because of my height and shoe size, they directed me to the men’s sizes. I recommend talking with customer service before you order since your return, while postage paid, is not a total refund.

    Review of , following an experience of by MARION M.

  • 5 / 5
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    On time and good product

    Review of , following an experience of by DIANA H.

  • 4 / 5
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    Excellent customer service after I contacted them that our order hadn’t arrived. The order was tracked and delivery was quickly remedied.

    Review of , following an experience of by CHRIS L.

  • 5 / 5
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    YOUR RETURN METHOD WERE VERY HELPFUL ON ITEM EXCHANGE, TIMELY ON DELIVERY AND GREAT ON QUALITY. EXCELLENT CUSTOMER SERVICE, SATISFIED 100%. THANKS.

    Review of , following an experience of by JAMES N.

  • 5 / 5
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    Once you know what to order, very simple to find what you are looking for, and great customer service

    Review of , following an experience of by KAREN K.

  • 3 / 5
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    Paid for expedited shipping and got the pair I paid standard shipping for first. Makes no sense.

    Review of , following an experience of by BETH A.

    Answer by compressionstore.com
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    It's really frustrating, especially when you’ve paid for expedited shipping. It’s a real letdown when things don’t go as planned. We appreciate you for bringing this to our attention and we'll look into this for you to ensure that this will not happen again. Thanks for sharing your experience with us and we hope to serve you better in the future.

  • 5 / 5
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    I received my order in a timely manner. Well packaged and wS exactly what I ordered. I will be back as i need more pairs of jobst. Happy with the size and quality. Shipped with DHL just fine.🤗

    Review of , following an experience of by LYNDA D.

  • 5 / 5
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    This is simply the best company, great online site, customer service, and product array I could even imagine! The products that I buy from here have no equal, they are well-made and comfortable. The customer service team are a dream - their assistance - if you need it - is outstanding. I like many of the brands here. I and even my doctor are particularly impressed with the Juzo Soft line of knee-highs with silicone band you can buy here because they are strong yet gentle to keep on all day. You will see special offers from this site that are an added plus.

    Review of , following an experience of by MARY T.

  • 5 / 5
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    Everything was fine. The sovks are goid quality and perfect size for my swollen feet. Normally i would wear a small. Recrived in a timely manner shipping with DHL. Will be back as i need more pairs of these socks. Like them better than Sigvaris because they have thucker padding in foot area. I'm a happy camper. Thank you anfd goodbye.😊

    Review of , following an experience of by LYNDA D.

  • 5 / 5
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    It was easy to locate, order, and pay for the item I needed which arrived in a couple of days and is what I expected. Thanks.

    Review of , following an experience of by JOEL F.

  • 5 / 5
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    Easy to order from web site. Good communication while items was being shipped. Item fits and is as described. Would be from this source again.

    Review of , following an experience of by PATRICK M.

  • 5 / 5
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    They are difficult to put on. However, once I get them on I know they are good for me! I didn’t realize until I opened the box and read the enclosure that you offer one called Ease. I wish I had known about prior to placing my order. I have not opened the second box and would love to exchange the unopened pair for the ease. The video you shared about donning and doffing has helped! I, also, purchased a pair of your socks from the Happy Living store which was close to my Dr.’s office. They were a 15-20. My Dr. recommended the 20-30. I can use them in cooler weather. Please let me know if I can exchange the unopened ones for the Ease style! Thank you,

    Review of , following an experience of by ELIZABETH H.

  • 5 / 5
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    A good site abd helpful for my compression needs

    Review of , following an experience of by DIANNA M.

  • 4 / 5
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    This product does function very well to hold thigh-high compression stockings in place when the thigh measurement of your leg is less than what your compression stockings are designed to fit (or, I suppose not would also work if the thigh-high band has worn out). It does require washing off the adhesive each day after using it, or else it continues sticking to everything else that it touches.

    Review of , following an experience of by GWEN C.

  • 5 / 5
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    Finally found a store which Carrie’s what I need!

    Review of , following an experience of by DORA R.

  • 5 / 5
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    I have been wearing this brand for a few years now and it has helped greatly. It keeps any swelling down and my legs feel energized snd less tired. C as n be on my feet longer without pain.

    Review of , following an experience of by LORRAINE R.

  • 4 / 5
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    Good product, good service. the only problem was that there was no receipt included in the package. I remedied this by phone.

    Review of , following an experience of by STEPHEN J.

  • 5 / 5
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    Hello, Ordering was easy and professional. Thank you

    Review of , following an experience of by MICHELLE F.

  • 5 / 5
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    Ordering is easy and I received my order accurately and quickly. I've been ordering compression hose for many years and the quality is such that they are in good shape for use up to 6 months with washing them every other day and hanging them to dry.

    Review of , following an experience of by DIANE R.

  • 5 / 5
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    Good sale prices, and super fast shipping

    Review of , following an experience of by VALERIE H.

  • 5 / 5
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    Well done order, excellent Mediven products.

    Review of , following an experience of by TEREZA L.

  • 5 / 5
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    This company is amazing. They answer the phone, they answer questions and the product is amazing!

    Review of , following an experience of by LORETTA S.

  • 5 / 5
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    Order well done - great Mediven products.

    Review of , following an experience of by TEREZA L.

  • 5 / 5
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    Superb socks. Excellent customer service!!

    Review of , following an experience of by DALE E.

  • 5 / 5
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    Site was easy to use. Found exactly what I needed and shipping was fast and order was accurate. THUMBS UP!!!

    Review of , following an experience of by ALAN R.

  • 5 / 5
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    Fast service! My stocking are comfortable and are perfect.

    Review of , following an experience of by LILA A. J.

  • 1 / 5
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    It has been almost a month since I placed my order and I still have not received my stockings or an update. Wish I would have ordered from a different company

    Review of , following an experience of by TRISH H.

    Answer by compressionstore.com
    Flag

    We're really sorry to hear that your order still hasn’t arrived in almost a month. This is definitely not the experience we want our customers to have and we completely understand your frustration. We’ll make sure our customer service team looks into this right away to find out what’s going on with your order and provide you with an update. We’re committed to getting this resolved as quickly as possible and making sure you receive your stockings. Thank you for your patience and we’ll do our best to turn this around for you.

  • 5 / 5
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    Fast delivery and quality products. My husband uses the Mediven stockings for edema and they wear well in his farm work.

    Review of , following an experience of by RUTHIE P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    The quality of product and delivery schedule me

    Review of , following an experience of by RON D.

  • 5 / 5
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    I am happy with your service.

    Review of , following an experience of by FLORENCIO P.

  • 5 / 5
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    excellent service

    Review of , following an experience of by JOSEPH B.

  • 5 / 5
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    AWESOME SOCKS.

    Review of , following an experience of by TANYA F.

  • 5 / 5
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    Thanks for having size one toecaps. I’vee been searching for months

    Review of , following an experience of by JOYCE S.

  • 4 / 5
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    I am happy with the service, only the prices are twice as much than others sellers of same products.

    Review of , following an experience of by FLORENCIO P.

  • 5 / 5
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    Ordering was easy online, the prices are comparable to other suppliers, and it's a product I've been using for many years. The quality of the materials is very good so that I can use them with effect for 5-6 months. The order arrived at my home in good time.

    Review of , following an experience of by DIANE R.

  • 2 / 5
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    Mediven hose are terrific. I have no problem with the quality of this product. I just seem to have an odd arrangement of measurements, in that no size really meets all my needs; thus, the stockings that fit my ankle and calf sufficiently are too large around my thigh, and so they won’t stay up.

    Review of , following an experience of by GWEN C.

    Answer by compressionstore.com
    Flag

    Thank you for the kind words about Mediven hose—we're glad to hear you’re happy with the quality! We understand how tricky it can be when your measurements don’t align perfectly with standard sizes. It sounds like finding the right balance between fitting on your ankle and calf versus the thigh has been challenging. Sometimes, a different style or perhaps a custom-fit option might be the answer. You may want to contact our customer service team and they'll be happy to assist you with finding a product that suits your preference. Thank you so much for your continued support and we’re here to make sure you get the perfect fit.

    Answer by Gwen C
    Flag

    Happy to work with Customer Service. Please provide contact info for them.

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  • 5 / 5
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    Good service good quality product well recommended

    Review of , following an experience of by RAYMOND V.

  • 5 / 5
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    Excellent. This stuff really works. Very sticky but washes off easily from you and your compression stocking.

    Review of , following an experience of by WILLIAM M.

  • 5 / 5
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    I bought three items from Compression Store: Doff n Donner, the cone that goes with the Doff n Donner, and a pair of Mediven compression socks. A very nice Compression Store person helped me select the socks. Everything works as it is supposed to. I wouldn't be able to get the sock on without the other two items. I am very satisfied with my purchases and highly recommend the Compression Store.

    Review of , following an experience of by ROBERT S.

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