Customer reviews for Compressionstore.com

4.5 / 5

Calculated from 1107 reviews obtained over the last 12 months

2677 reviews since 27/05/2023

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Information compressionstore.com

  • Company

    Compression Store

  • Description

    We are a wholesale provider of Jobst� gradient compression garments, rated #1 by physicians around the world. Compression Store Inc. is the largest Jobst� only online dealer. Call 1-866-697-3515 now.

  • Address

    1840 Enterprise Drive 48309 Rochester Hills, MI

  • Website

    https://www.compressionstore.com

  • Category

    Health and beauty

Contact Compression Store

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Customer reviews

  • 5 / 5
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    Everything went great I was wondering if I have a credit

    Review of , following an experience of by GAIL A.

  • 5 / 5
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    I have been using Jobst for years and lost a company that I ordered from when they changed hands. I am very pleased with the Compression Store.

    Review of , following an experience of by CHARLOTTE E.

  • 4 / 5
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    Ordering was easy and order received fairly quickly. The socks fit well, but seem a bit loose in the band area.

    Review of , following an experience of by CHERYL S.

  • 5 / 5
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    This was a re-order of previous products. They are always very quick to ship the products out and the quality of the products I’m buying are very good.

    Review of , following an experience of by PHILIP K.

  • 5 / 5
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    Fast and efficient. The Compressions Store has brand names I know and can trust and ships quickly with competitive pricing.

    Review of , following an experience of by JOYCE D.

  • 5 / 5
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    Great customer service makes shopping so much easier

    Review of , following an experience of by EILEEN B.

  • 3 / 5
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    I have been using this site for many years now. I have always told family and friends in need of compression stockings how great the compression store is. The site is easy to navigate, and is well laid out. The delivery is usually within the time they predict. And I am sure the customer service will be top notch, although I have never had the need to contact them. The only negative, as with everything now days, is the price. Where I used to purchase 3-4 pair at a time, I now buy only one pair at a time. And unfortunately I am shopping around for better deals, as I simply can't pay that much. If cost is not a factor for you then I would still recommend the compression store, as the selection is quite good. Maybe some day they will go back to being the place to go for your medical compression needs.

    Review of , following an experience of by LAYNE R.

    Answer by compressionstore.com
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    It's so great to hear that you've been with us for many years and have found our site easy to navigate. We're really proud of our selection and our delivery times, and it's wonderful to know that you've had positive experiences with these aspects of our service. We totally get where you're coming from about the prices. We understand that everyone's budget is different, and we're always looking for ways to make our products more affordable. Your feedback is super valuable and we'll definitely take it into account as we review our pricing. We're committed to making sure you can get the compression stockings you need without breaking the bank. Thank you for your honesty and for recommending us to your family and friends. We're here for you and we're dedicated to improving your experience with us.

  • 5 / 5
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    I've been ordering from The Compression Store for quite some time now. I've never had a problem when ordering. I order both compression stockings and a compression sleeve. They have always been the size and color of the order when they arrive at my home.

    Review of , following an experience of by SHEILA E.

  • 5 / 5
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    I received help from the gal I talked to. She gave me the differences of some of the different types of socks so I could get just the right one I was looking for.

    Review of , following an experience of by RACHEL C.

  • 5 / 5
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    I like the lightweight compression stocking, great for warmer climate areas. I have worn these on a long flight and for work where I am on my feel quite a bit during the day.

    Review of , following an experience of by MELISSA P.

  • 4 / 5
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    Like some others who have commented about the toeless compression hose, I find that, after walking a short way, especially on downward slopes, the hose tend to ride up. I'm left with a rolled up portion under my foot arch, which is uncomfortable. This has been especially true after a couple of wearings.

    Review of , following an experience of by SHAYLEE P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very fast service,descriptions are true to product, quality is amazing and price is spot on

    Review of , following an experience of by DEANNA B.

  • 5 / 5
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    Easy to navigate

    Review of , following an experience of by DEBRA S.

  • 3 / 5
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    Delivery took 8 days which is much too long.

    Review of , following an experience of by HENRY O.

    Answer by compressionstore.com
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    We totally understand that waiting for 8 days can feel like a long time, especially when you're excited about your new purchase. We're always working on ways to get your order to you as quickly as possible. Your feedback is super helpful and we'll definitely take this into account to improve our delivery times. Also, please note that weekends and/or holidays are not included in our delivery timeframe. We appreciate your patience and understanding. We're committed to making your next experience a better one!

  • 4 / 5
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    I had wanted to get 3 pairs of socks, one black, one navy blue and one brown. I tried various ways to order a brown pair but couldn’t. I finally guessed that for some reason they weren’t included in this sale. So I ordered one blue and two black. I received them earlier than predicted. I’m very satisfied with the socks. It would have helped to have it stated that the brown ones weren’t available.

    Review of , following an experience of by JARVIS H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I accidentally ordered the wrong compression wraps and I got the replacements within three days. They were very efficient.

    Review of , following an experience of by JAKAYLA T. *

    *Pseudonymized data at the request of the author

  • 1 / 5
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    Two left socks. Can’t give an accurate review.

    Review of , following an experience of by JERRY K.

    Answer by compressionstore.com
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    We're really sorry to hear about the disappointing experience you've had with your purchase. You should have received a pair with one left and one right sock. We can imagine how this mix-up would make it hard for you to give an accurate review. We really appreciate you bringing this to our attention. Your feedback helps us catch mistakes and improve our process. A member of our customer service team will reach out to you directly to sort this out. We'll make sure you get the correct pair of socks. Thank you for bringing this to our attention. We're committed to improving your experience.

  • 4 / 5
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    The associate on the phone was very polite and knowledgeable. I can’t say much for the product because the company that makes it changed it. That would be jobst. The old athletic compressions were better. Hands-down, that’s it. Greg

    Review of , following an experience of by GREG A.

  • 5 / 5
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    Found exactly the compression sock that my husband prefers at a good price. Ordering was easy and the shipment came quickly and in perfect condition. The Compression store kept me informed about the shipment and checked back with me to see that we were happy with the product we received. No other vendor I order from provides this level of service. I would rate them 6 stars if that were an option!

    Review of , following an experience of by ARTURO A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    I am glad to find a store that still carries Juzo compression hose. My only complaint is that even though I order short knee highs, I still get medium. Shipping in good time is appreciated!

    Review of , following an experience of by CLEMMIE H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    great product and easy on

    Review of , following an experience of by FRANCES E.

  • 2 / 5
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    You charge twice for one pair Please give the refund immediately It is the first and last time I will order from you You take advantage if handicapped seniors I have not tried them I need the refund for one pair

    Review of , following an experience of by NELLY R.

    Answer by compressionstore.com
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    We're really sorry to hear about this. It sounds like you've been charged twice for one pair of socks, and that's definitely not right. We absolutely don't want to take advantage of anyone, let alone our senior customers. We understand how frustrating this must be for you, especially since it's your first order with us. Please know that we're committed to making this right. A member of our customer service team will reach out to you directly to sort this out. Your feedback is super valuable to us. This will help us improve and ensure that issues like this don't happen again in the future. Thanks for taking the time to let us know about this.

  • 2 / 5
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    You sent the wrong size. They are too short

    Review of , following an experience of by KAROL M.

    Answer by compressionstore.com
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    We're really sorry to hear that the size wasn't right. It's super important to us that our products fit you perfectly. We're here to make sure you get the right size. A member of our customer service team will reach out to you directly to sort this out. We'll make sure you get the right size or find a solution that works for you. Your feedback is super valuable to us. This will help us improve and ensure that we're providing the right sizes to our customers. Thanks for taking the time to let us know about this.

  • 5 / 5
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    Excellent product. Wish there was a more natural color

    Review of , following an experience of by EILEEN B.

  • 5 / 5
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    Received my order on time and in good condition. Very pleased...thank you!

    Review of , following an experience of by ROBERT H.

  • 5 / 5
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    Excellent

    Review of , following an experience of by EUGENE S.

  • 5 / 5
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    I have dealt with your store and especially Keith on line and have not been disappointed with the service or the products I have ordered.

    Review of , following an experience of by GLENN D.

  • 5 / 5
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    They replied to my issues well.

    Review of , following an experience of by CLEO D.

  • 5 / 5
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    In stock and on time. What more can you ask?

    Review of , following an experience of by JERRY H.

  • 3 / 5
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    I strongly recommend a human factors study to improve the website, particularly feedback on sale items. It's pretty easy to make a mistake. On the plus side, the overall quality is fairly decent.

    Review of , following an experience of by RICHARD T.

    Answer by compressionstore.com
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    Thanks so much for your feedback and recommendation. We're always looking for ways to improve our website and make it more user-friendly, and a human factors study could definitely help us achieve that. We understand that it's important for our customers to have a smooth and error-free experience, especially when it comes to sale items. We're committed to making improvements based on your feedback. On the plus side, it's great to hear that you find the overall quality fairly decent. We strive to provide high-quality products and services, and we're glad to know we're on the right track. Thanks for being a valued customer!

  • 4 / 5
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    I received two left socks, so I will give a half review. at the end of the day, they do their job.

    Review of , following an experience of by JERRY K.

  • 5 / 5
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    very easy to use and make purchases.

    Review of , following an experience of by MICHAEL W.

  • 5 / 5
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    Excellent product and quick delivery

    Review of , following an experience of by PHILIP K.

  • 5 / 5
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    Very responsive and helpful

    Review of , following an experience of by CLEO D.

  • 5 / 5
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    Core Spun 20-30 LS black compression thigh-high socks are working for me. These compression stockings are just the right compression and fit for my body type. I wear the compression stockings every day including when I am sleeping. I take them off for my daily morning shower, but put them back on before I dress. The stockings are astonishly very comfortable. I have had to deal with blod clots in 2001, in 2008, and more recently in 2012. I am on blood thinners for life and these stockings help my circulation in my lower legs. I have tried other compression stockings but they were too tight in the elastic area and hurt my legs. When asked, “ do these stockings make your legs feel too hot, I enthusiastically reply “…that my feet actually feel cooler when I am wearing these stockings.” I think this is true because my legs feel so much better - with minimal swelling - when I am wearing them. For a reasonable price, these stockings are helping me. So I am recommending them. Someone should be able to fit you will the right range of compression and stocking size.

    Review of , following an experience of by THEA K. *

    *Pseudonymized data at the request of the author

  • 2 / 5
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    Not made well and run or tear easily.

    Review of , following an experience of by CLEO D.

    Answer by compressionstore.com
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    We're really sorry to hear that you've had this experience. We always aim to provide durable and long-lasting products to our customers, so it's disappointing to hear that they didn't meet your expectations this time. Your feedback is really important to us, and we're going to take it on board to help improve our product offerings. We're committed to providing high-quality items, and we're always looking for ways to do better. Thanks for your honest feedback. It's customers like you who help us keep improving.

  • 5 / 5
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    User friendly site, excellent selection, ordering and notifications. Calf Sleeves are excellent, a nice compromise for edema between full stockings and hip sleeves. Keep their tension even after washings and daily wear. Highly recommend.

    Review of , following an experience of by PAUL T.

  • 5 / 5
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    Have been wearing sigvaris for 7-8 years. They always held up for years. In the last two years however noticed that the heel breaks down. I have always thought they were great. Orders 4 more pair. Hope they will hold up as well as in the past

    Review of , following an experience of by HARRIS S.

  • 5 / 5
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    Originally ordered the wrong size When I reached out was very easy and I had the new stockings replaced right away because I was under the gun because I needed them for an upcoming procedure.

    Review of , following an experience of by THERESA B.

  • 5 / 5
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    Excellent product…far superior to any other compression stockings out there! Your customer service is superior also!

    Review of , following an experience of by KAREN S.

  • 5 / 5
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    Great compression hose - don't look like thick hose! Now have three pairs of knee highs.

    Review of , following an experience of by SUSAN M.

  • 4 / 5
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    Very satisfied. Always room for improvement.

    Review of , following an experience of by EDDIE C.

  • 5 / 5
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    Customer Service was very helpful and friendly.

    Review of , following an experience of by LISA K.

  • 5 / 5
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    I’m more than satisfied with my order. The socks are of the highest quality and fit and I’ll be returning to their website for my future needs.

    Review of , following an experience of by MICK M.

  • 5 / 5
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    Site well organized and merchandise easy to find. I love the recurring sales and usually order ahead because compression hose are quite expensive. Orders received in a timely manner.

    Review of , following an experience of by MARY C.

  • 5 / 5
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    Very easy to find exactly what I wanted. Prompt delivery.

    Review of , following an experience of by WILLIAM O.

  • 5 / 5
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    Always have excellent help from people when I call to order. Must be native US people cause you can understand their accent.

    Review of , following an experience of by ANN B.

  • 5 / 5
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    Site navigation was easy, several options. Quality of socks is excellent. I ordered a second pair once I had a chance to wear the first pair for a few days.

    Review of , following an experience of by MELISSA H.

  • 5 / 5
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    Customer service person was knowledgeable and helpful.delivery was prompt, as promised.

    Review of , following an experience of by RICHARD L L.

  • 5 / 5
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    I have bought 3 pair now. i live and sleep in them . They are so comfortable. Send me some coupons I would buy 2 more pairs. love them. The fit and tightness is prefect.

    Review of , following an experience of by TINAMIKLOS A.

  • 5 / 5
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    Customer service once contacted, was extremely helpful in resolving any questions I had. Will be shopping there again!

    Review of , following an experience of by MICK M.

  • 5 / 5
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    I am very satisfied with my order. First order I ordered an incorrect item and the process was very easy to get the item replacement.

    Review of , following an experience of by CAROL W.

  • 5 / 5
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    I recommend compressionstore .com because they are timely in delivery, have a variety of products, and good prices on their compression hose.

    Review of , following an experience of by NOREEN C.

  • 3 / 5
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    I have not worn them yet

    Review of , following an experience of by FRED T.

    Answer by compressionstore.com
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    Thanks for giving us a rating even before trying the items on. We're excited for you to try them out and we hope they'll exceed your expectations. Once you've had the chance to wear them, we'd love to hear what you think. Your feedback helps us improve and provide the best experience possible. Thanks again for your initial rating!

  • 5 / 5
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    Ordering was easy, delivery was quick, and product was exactly as requested.

    Review of , following an experience of by EILEEN M.

  • 4 / 5
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    Very pleased. Always room for improvement.

    Review of , following an experience of by EDDIE C.

  • 5 / 5
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    Great quality. Helps relieve my swelling pain at last!

    Review of , following an experience of by JUDI P.

  • 5 / 5
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    Very good customer service, helpful and efficient. 10/10 service.

    Review of , following an experience of by STEPHEN C.

  • 3 / 5
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    To tight to get around my ankle even though I ordered large xL and were difficult to get on compression to tight

    Review of , following an experience of by DORIS B.

    Answer by compressionstore.com
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    We're really sorry to hear that the items didn't fit as expected. It sounds like they were too tight around your ankle and difficult to put on, even though you ordered the largest size. Your comfort is our top priority and we appreciate you bringing this to our attention. We're always looking for ways to improve our product offerings and your feedback is invaluable in that process. In the meantime, a member of our customer service team will reach out to you directly to help resolve this issue. We're committed to making sure you're satisfied with your purchase. Thanks for sharing your feedback!

    Answer by Doris B
    Flag

    Thank you for your attention to this issue

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  • 5 / 5
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    The customer service representative was very kind and willing to help with my order.

    Review of , following an experience of by LISA K.

  • 5 / 5
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    Love these compression knee highs!

    Review of , following an experience of by SUSAN M.

  • 5 / 5
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    everything perfect

    Review of , following an experience of by JIMMY H.

  • 5 / 5
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    Love the stockings. Lighter than normal support, but still with the compression.

    Review of , following an experience of by MARY P.

  • 1 / 5
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    I have yet to receive my order or a reply to my email inquiry about my order.

    Review of , following an experience of by ASHLEY N.

    Answer by compressionstore.com
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    We're really sorry to hear that you haven't received your order yet and that you haven't received a reply to your email inquiry. That's definitely not the experience we want you to have. We take this kind of feedback very seriously and we assure you that we're committed to making this right. A member of our customer service team will be in touch with you directly to sort this out as soon as possible. Your satisfaction is our top priority and we appreciate your patience as we work to resolve this issue. Thanks for letting us know and giving us the opportunity to fix this for you!

  • 5 / 5
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    I like my Medi , with the stay up band ..Compression store is good about returns and refunds.

    Review of , following an experience of by SUSAN W.

  • 5 / 5
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    Very pleased

    Review of , following an experience of by CLAUDIA M.

  • 5 / 5
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    The CompressionStore was responsive to my telephone call requesting size assistance. Their advice resulted in my initial order and now a second order. I was drawn to the CompressionStore by their products and received a bonus of great service.

    Review of , following an experience of by MARCUS P.

  • 5 / 5
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    My order was processed and received promptly. I also asked for copies of receipts from my last 2 orders and I received them right away.

    Review of , following an experience of by DAVID B.

  • 5 / 5
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    Good selection of items available, easy to navigate site, good sale prices and discounts.

    Review of , following an experience of by SUSAN M.

  • 5 / 5
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    Love my opaque tights ! True to size and arrived quickly !

    Review of , following an experience of by JO-ANN B.

  • 5 / 5
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    Exactly as described. I’ve worn these for years and with care last!

    Review of , following an experience of by MARILYN W.

  • 5 / 5
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    Compression Store dot com is easy to shop and search. Great prices, high quality, and quick shipping on their products.

    Review of , following an experience of by CARRIE C.

  • 5 / 5
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    TOP NOTCH IN EVERYTHING!!!

    Review of , following an experience of by GERALD F.

  • 5 / 5
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    Great product.

    Review of , following an experience of by SILVIA D.

  • 5 / 5
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    I had a little problem with the web site. I thought i had ordered 2 boxes but when i got to checkout i saw i only ordered one. I couldn't find out how to get back to order two so i put my order in twice. The item came on time and in good shape.

    Review of , following an experience of by BARRY R.

  • 3 / 5
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    n/a

    Review of , following an experience of by DAVID E.

  • 5 / 5
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    All a pleasant experience

    Review of , following an experience of by ROSALIE R.

  • 5 / 5
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    It was easy to order online, it arrived quickly, and was well packed.

    Review of , following an experience of by SYLVIA M.

  • 5 / 5
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    Good hose, fast service.

    Review of , following an experience of by KAREN N.

  • 5 / 5
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    I've never tried the compression "sleeve" before now. I've used the full knee-high sock prior to this but I found the compression sleeve effective and comfortable.

    Review of , following an experience of by KEVIN O.

  • 3 / 5
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    I didn’t realize how cumbersome these garments would be! I’m still learning how best to use them!

    Review of , following an experience of by CHERYL Z.

    Answer by compressionstore.com
    Flag

    Thanks for sharing your thoughts. It can definitely be a bit tricky to get the hang of compression garments at first. We get where you’re coming from—it's all about finding the right technique that works for you. If you need any tips or help, don’t hesitate to reach out to our customer service team. We’re here to support you!

  • 3 / 5
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    The fasteners are already not sticking

    Review of , following an experience of by SIMON K.

    Answer by compressionstore.com
    Flag

    We can imagine how frustrating that must be. Sometimes, the fasteners can wear out over time or not hold as well as they should. Have you tried cleaning them to see if that helps? If you continue to have trouble, please don't hesitate to contact our customer service team and we can definitely look into a solution for you. Thanks for bringing this to our attention.

  • 5 / 5
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    The order arrived on time and the compression socks are high quality. I will order from the site again.

    Review of , following an experience of by JOHN R.

  • 5 / 5
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    tight fitting per specs!

    Review of , following an experience of by JIM M.

  • 4 / 5
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    This is my first "sleeve" purchase. I typically use full compression knee high socks. I like the sleeve concept.

    Review of , following an experience of by KEVIN O.

  • 5 / 5
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    The person who I talked to was very helpful and got me what I needed.

    Review of , following an experience of by PAUL E H.

  • 4 / 5
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    The compression stockings are very nice, fit well, and are easy to put on. I enjoy using them very much. I will continue to order them from time to time and would recommend them to anyone to try for themselves. I am sure you will be very pleased.

    Review of , following an experience of by ELEANOR K.

  • 2 / 5
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    Easy to put on, but doesn’t stay up. After several hours it is down to my calf.

    Review of , following an experience of by ANNETTE J.

    Answer by compressionstore.com
    Flag

    We're really sorry to hear you're having a bit of a tricky time with the fit and we totally get how that can be a bit frustrating. We're always looking for ways to improve and your feedback is super helpful. In the meantime, a member of our customer service team will reach out to you as you might want to try a different size or style that would provide a better fit. We're committed to making sure you have a comfortable and positive experience with our products. Thanks for your feedback!

  • 5 / 5
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    Very comfortable and supportive.

    Review of , following an experience of by CINDY D.

  • 5 / 5
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    Great socks. My legs feel the relief these compression socks provide.

    Review of , following an experience of by JUDI P.

  • 5 / 5
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    Easy to order and pay. Product received quickly

    Review of , following an experience of by KAREN H.

  • 3 / 5
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    It’s easy to put on, but it doesn’t stay up, and slowly slides down my legs by noon.

    Review of , following an experience of by ROBERTA Q. *

    *Pseudonymized data at the request of the author

    Answer by compressionstore.com
    Flag

    We're really sorry to hear you're having a bit of a tricky time with the fit and we totally get how that can be a bit frustrating. We're always looking for ways to improve and your feedback is super helpful. In the meantime, a member of our customer service team will reach out to you as you might want to try a different size or style that would provide a better fit. We're committed to making sure you have a comfortable and positive experience with our products. Thanks for your feedback!

  • 5 / 5
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    Excellent customer service. I am low vision and if I call customer service they assist me with my orders. I have made 3 different orders, and everything is great. I have shared the website with my sister and a friend.

    Review of , following an experience of by CHARLOTTE B.

  • 5 / 5
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    Great price

    Review of , following an experience of by ADAM M.

  • 5 / 5
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    It was easy to navigate around your website. I called the next day because I forgot to order something else. The representative found my order and ordered what I had forgotten. It was very easy to do that. The representative was very knowledgeable and very pleasant. It was done very quickly.

    Review of , following an experience of by KATHLEEN G.

  • 5 / 5
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    Pleased with the quick delivery and quality of the stocking I purchased, Would definitely use CompressionStore.com again!

    Review of , following an experience of by NORMA A.

  • 5 / 5
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    Great compression socks for a great price. Quick shipping.

    Review of , following an experience of by KERTIS P.

  • 5 / 5
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    Very good product

    Review of , following an experience of by COLIN S.

  • 2 / 5
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    The Compression stockings fit well and work great. But, Ordering on the site is easy, but there are so many options for each category, it can take a while to find what you are looking for. There's no email or text options to opt in to receive shipping information or a tracking number. I suggest ordering from Amazon and avoid the CompressionStore.com website.

    Review of , following an experience of by DONNA N.

    Answer by compressionstore.com
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    It's great to hear that the compression stockings are working well for you. That's exactly what we aim for! However, we hear you on the website experience. It can indeed be a bit overwhelming with so many options. We're always looking for ways to make the shopping experience smoother and more user-friendly. Your feedback about the navigation and the lack of email or text options for shipping information is super valuable. We'll definitely take your suggestions into consideration as we continue to improve our website. Thanks for your honest feedback and hope to serve you again.

  • 2 / 5
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    I had 2 socks rip on me on 1st and 2nd wearing. Would not recommend buying them

    Review of , following an experience of by CLEO D.

    Answer by compressionstore.com
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    It's really disappointing to hear that the socks didn't hold up as expected. We totally understand how you feel and appreciate you bringing this to our attention. We're committed to providing high-quality products to our customers, and your feedback is crucial in helping us improve. We'll definitely look into this issue. In the meantime, we'd love to make this right for you. A member of our customer service team will reach out to you directly to address this concern. We value your feedback and are dedicated to ensuring your satisfaction. Thanks for giving us the opportunity to serve you better.

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