Customer reviews for Compressionstore.com

4.5 / 5

Calculated from 1107 reviews obtained over the last 12 months

2677 reviews since 27/05/2023

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Information compressionstore.com

  • Company

    Compression Store

  • Description

    We are a wholesale provider of Jobst� gradient compression garments, rated #1 by physicians around the world. Compression Store Inc. is the largest Jobst� only online dealer. Call 1-866-697-3515 now.

  • Address

    1840 Enterprise Drive 48309 Rochester Hills, MI

  • Website

    https://www.compressionstore.com

  • Category

    Health and beauty

Contact Compression Store

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Customer reviews

  • 1 / 5
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    Placing order was easy. Delivery was fast. Compression socks do not fit at all. Sizing was not accurate. Waste of $60. Will not order from here again.

    Review of , following an experience of by TERRI R.

    Answer by compressionstore.com
    Flag

    We're really sorry to hear that the compression socks didn't fit as expected. It's disappointing to hear that after such a smooth ordering and delivery process, the product didn't meet your expectations. We understand how important accurate sizing is, especially for compression socks, and we're sorry that our sizing didn't match up with your needs. Your feedback is incredibly valuable to us and we'll definitely take it into account as we work to improve our product offerings. We're committed to providing quality products and ensuring our customers' satisfaction. We'd love to have a member of our customer service team reach out to you directly to see if we can find a solution that works for you. We really appreciate your feedback and your patience as we work on this. Thanks again for letting us know about your experience.

    Answer by Terri R
    Flag

    You reach me via email Trzod@aol.com

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  • 5 / 5
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    Good

    Review of , following an experience of by SUE O.

  • 5 / 5
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    good

    Review of , following an experience of by HENRY P.

  • 5 / 5
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    Easy ordering, and fast delivery

    Review of , following an experience of by JAMES M.

  • 4 / 5
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    I am satisfied

    Review of , following an experience of by ELLEN B.

  • 5 / 5
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    Best cotton socks I have ever had and they are soft

    Review of , following an experience of by CLEO D.

  • 4 / 5
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    Compression Store was helpful in an exchange. While fewer steps in an exchange would be nice, the final result was an excellent product. I will be ordering a lighter color next time but this color was better than the initial one! Thank you for providing me with a quality product.

    Review of , following an experience of by KATHRYN E.

  • 5 / 5
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    Great product and service

    Review of , following an experience of by MARY H.

  • 5 / 5
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    I have been ordering from compression store for over 10 years. Overall I have been very pleased with the deliveries of my orders. The customer service team has always kept me up to date if they are out of stock on any items that I have ordered. They always give me options to order other items if my current items are out. I was i Will continue to use this company for my compression stocking needs.

    Review of , following an experience of by HAYDON R.

    Answer by compressionstore.com
    Flag

    Wow, 10 years is a long time! We're so glad to have you as a loyal customer. It's wonderful to hear that you've been pleased with our deliveries and that our customer service team has been keeping you informed about stock levels. We understand how important it is to have options, especially when it comes to your compression stocking needs. We're thrilled to know that you plan to continue using our services. Your trust in us means the world! Thank you for your kind words and for being a part of our journey for over a decade.

  • 4 / 5
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    Easy to deal with

    Review of , following an experience of by WALTER C.

  • 5 / 5
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    Quick delivery and easy to track!

    Review of , following an experience of by SCOTT W.

  • 5 / 5
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    I have always gotten my order in a timely manner and also appreciate that occasionally they have a buy two get one free sale.

    Review of , following an experience of by SCOTTIE L. *

    *Pseudonymized data at the request of the author

  • 1 / 5
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    The hose are good, the shipping is terrible, it two weeks and I still haven't received the support socks. I not sure that i will order from the compression store again. Nothing more disappointing than paying over 300 dollars for an order and only receiving half of the order. Can not recommend

    Review of , following an experience of by DONNA G.

    Answer by compressionstore.com
    Flag

    We totally get where you're coming from. Waiting for a package, especially when it's something you need, can be really frustrating. And it's even more disappointing when you've spent a good amount of money on it. Please know that we take your feedback seriously. We're always looking for ways to improve and your experience with shipping is definitely something we need to look into. We're committed to making sure our customers receive their orders in a timely manner and in perfect condition. We'll make sure to pass this feedback along to our shipping department. Also, regarding the support socks that you haven't received yet, we'll have someone from our customer service team reach out to you to get this sorted. We really appreciate your patience and understanding in this matter. We're here for you and we're committed to making your experience better. Thanks for letting us know!

    Answer by Donna G
    Flag

    Thanks for your reply.

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  • 5 / 5
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    I received my order in good time and thankful for the help that got me exactly what I wanted. Product is every good quality.

    Review of , following an experience of by MARY H.

  • 5 / 5
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    Great service time will be ordering again in the future

    Review of , following an experience of by EDDIE K.

  • 5 / 5
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    Great product, website is easy to use, and excellent customer service.

    Review of , following an experience of by KEDNA J.

  • 3 / 5
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    I recently ordered 6 pairs of socks from Compression Store, and when they arrived I noticed the package bottom said they were one size and the package top said they were another. Odd, but then I opened one pack and on the plastic wrapper covering the sock was a label indicating the larger size (the size I had actually ordered) so I tried one on for size and discovered it was really the smaller size. As the same thing happened with a group of socks I had received from this same company about a year ago, I opted to return them. I had kept the socks from last years order but gave three pairs away that were labeled XL (my size) but we're actually just Large. I wasn't about to do that this time. Get with it guys! I like the socks, but would like to get the size I order.

    Review of , following an experience of by JOSEPH N.

    Answer by compressionstore.com
    Flag

    We're really sorry to hear about the disappointing experience you've had with your order, especially with the mix-up with the sizes. We totally understand how that would be frustrating when you're just trying to get the right fit. Our customers' satisfaction is important to us so we're definitely going to look into this. We want to make sure this doesn't happen again in the future. Thank you for bringing this to our attention. Your feedback helps us improve and we really appreciate it!

    Answer by Joseph N
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    Thanks guys. I really do like these socks and plan to continue ordering them.

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  • 5 / 5
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    On time delivery and easy tracking

    Review of , following an experience of by SCOTT W.

  • 5 / 5
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    everything worked easily. And the product was the correct one. Thank you.

    Review of , following an experience of by MARY D.

  • 4 / 5
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    I GOT the Item I Desired FINALLY! It was EXTREMELY hard to locate also i wasn't sure i had ordered the item i wanted due to Insufficient information but the Outcome was good... Thanks...

    Review of , following an experience of by EDWARD D.

  • 5 / 5
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    Sure navigation was simple and fast.

    Review of , following an experience of by TERRI R.

  • 5 / 5
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    comfortable and eats;y applied!

    Review of , following an experience of by WILLIAM V.

  • 5 / 5
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    The process was easy from ordering to shipping. I was very pleased with my compression hose. Will be using this company again.

    Review of , following an experience of by SHARON L.

    Answer by compressionstore.com
    Flag

    It's fantastic to hear that you found the ordering and shipping process easy, and that you're pleased with your compression hose. We're thrilled that you're planning to use our services again. Your satisfaction is our top priority and we're so glad we were able to meet your needs. Thanks for taking the time to share your positive experience.

    Answer by Sharon L
    Flag

    Love my hose. They are so comfortable. I will order again probably in a week. Thank you for making me feel like a valued customer.

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  • 5 / 5
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    All A/OK….

    Review of , following an experience of by PAUL B.

  • 5 / 5
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    these sleeves are exactly what I have wanted for a long time. they were perfect for me

    Review of , following an experience of by ETHA S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I ordered 2 new pair of compression socks. They were reasonably priced ad got well. I ordered one pair in White by mistake. When I called to arrange for an exchange, the person I talked to was pleasant and very cooperative.

    Review of , following an experience of by MARY R.

    Answer by compressionstore.com
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    It's great to hear that you found our compression socks reasonably priced and fitting well. We all make mistakes sometimes, and ordering the wrong color is definitely something that can happen to anyone! We're thrilled to know that our team was able to assist you in a pleasant and cooperative manner when you called for an exchange. We always strive to make your experience with us as smooth as possible. Thanks for sharing your experience. Your feedback helps us serve you better.

  • 5 / 5
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    Great service, would not order from anywhere else

    Review of , following an experience of by SANDY B.

  • 3 / 5
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    Product is great. But overwhelmingly emails for sales, discounts, and surveys are very annoying.

    Review of , following an experience of by RANDY P.

    Answer by compressionstore.com
    Flag

    It's great to hear that you're enjoying the product. We totally get where you're coming from with the emails. We are sending out these emails to keep you in the loop about our latest offers and ways to make the most of our products. But we certainly don't want them to become a source of annoyance. We're always working on improving our communication and your feedback is super helpful for that. We'll make sure to pass this along to our team. In the meantime, you might want to check out the email settings. There should be an option to customize what you receive so it's more to your liking. Thanks again for sharing your thoughts! Your comfort and satisfaction is our top priority.

  • 5 / 5
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    the website was easier than most; the delivery was on time and the product was correct. I have ordered through Amazon in the past and their dealer sent completely wrong item. These are perfect and I am very satisfied. Thank you.

    Review of , following an experience of by MARY D.

    Answer by compressionstore.com
    Flag

    It's fantastic to hear that you found our website easy to use and that your order arrived on time and as expected. We're thrilled that you're satisfied with your purchase, especially after having a less than ideal experience elsewhere. Your satisfaction is our top priority and we're so glad we were able to meet your needs. Thanks for taking the time to share your positive experience.

  • 5 / 5
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    Site provided helpful information.

    Review of , following an experience of by BARBARA R.

  • 2 / 5
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    What can we do about the price of these socks, is it because they know we need them.. That should be the reason they should be more affordable..!!!

    Review of , following an experience of by LARRY J.

    Answer by compressionstore.com
    Flag

    We hear you on the price of the socks. Pricing can be a complex issue, with factors like quality, materials, and manufacturing costs playing a part. But that doesn't mean your point isn't valid. Everyone should have access to affordable necessities. Your feedback is really important to us. We'll make sure to pass it on to our team. We're always looking for ways to make our products more accessible and affordable. Thanks for bringing this to our attention. Your input will help us improve and serve you better.

  • 5 / 5
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    I was very satisfied with the order and uick delivery

    Review of , following an experience of by SHARYN C.

  • 5 / 5
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    I have ordered from compression store on several occasions and I have always had the same experience…..excellent customer service. My order arrives quickly and is always correct. The website is user friendly I recommend this store and will continue to use them to meet my medical compression needs.

    Review of , following an experience of by SANDRA K.

    Answer by compressionstore.com
    Flag

    It's wonderful to hear about your positive experiences with the compression store. Knowing that you've found our customer service excellent, your orders arrive quickly and correctly, and that you find our website user-friendly really makes our day! We're thrilled that you'd recommend us and plan to continue using our services for your medical compression needs. Your feedback is super valuable to us as we strive to provide the best service possible. Thanks for taking the time to share your thoughts.

  • 4 / 5
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    These stockings seem shorter than the identical pair that I've had for awhile.

    Review of , following an experience of by JOSEPH R.

  • 1 / 5
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    I specifically ordered open toe stockings but received closed toe stockings. I cannot wear closed toe. I want to return them for the proper type but you did not include any instructions for returning. I anticipate further instruction from you.

    Review of , following an experience of by RONALD D.

    Answer by compressionstore.com
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    We're really sorry to hear that you received the wrong type of stockings and we totally understand how important it is for you to have the open toe stockings. We'll make sure to get this sorted out for you. A member of our customer service team will reach out to you directly to assist with the return process. We're committed to making this right and providing you with the product you need. We appreciate you bringing this to our attention. Your satisfaction is our top priority!

  • 5 / 5
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    Great selection of medical compression products. I can easily find what I need. Good service. Glad I can find petite items; they fit much better!

    Review of , following an experience of by MARTHA F.

    Answer by compressionstore.com
    Flag

    It's fantastic to hear that you're finding our selection of medical compression products to your liking. We're thrilled that you can easily find what you need and that our service has been good for you. It's great to know that our petite items are a perfect fit! Your feedback is super valuable to us as we strive to provide the best service possible. Thanks for taking the time to share your thoughts.

  • 5 / 5
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    I've already written a review for this order! I stated: fast, accurate

    Review of , following an experience of by TAMMI B.

  • 5 / 5
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    Good customer service and quick delivery of orders.

    Review of , following an experience of by LESLIE H.

  • 5 / 5
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    Great experience all around thus far.

    Review of , following an experience of by CHRISTOPHER M.

  • 5 / 5
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    Great price and service.

    Review of , following an experience of by SUSAN B.

  • 4 / 5
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    You filled order as asked in good time.

    Review of , following an experience of by DALLAS H.

  • 5 / 5
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    Good service and products.

    Review of , following an experience of by KATHERINE Y.

  • 5 / 5
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    ease of application for 85 year old individual

    Review of , following an experience of by WILLIAM V.

  • 5 / 5
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    EXCELLENT PRODUCT!!!!

    Review of , following an experience of by MARIA P.

  • 5 / 5
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    Quick service from ordering to receiving the order.

    Review of , following an experience of by AUDREY B.

  • 5 / 5
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    Circaid compression sock has a good fit without having discomfort of compression

    Review of , following an experience of by THOMAS L.

  • 5 / 5
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    Product is a good fit with long lasting wear.

    Review of , following an experience of by THOMAS L.

  • 5 / 5
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    speedy delivery

    Review of , following an experience of by GERTRUDE A.

  • 4 / 5
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    Good

    Review of , following an experience of by SHEILA W.

  • 5 / 5
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    Great product! I've purchased many pairs of compression stockings over the years. All have been top notch!

    Review of , following an experience of by DOLLIE H.

  • 5 / 5
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    It seems like Juzo’s quality might be going down. The last two orders have both had socks with poor stitching and sone with minor runs. Never has this happen in 29 years. Not sure what’s going on

    Review of , following an experience of by BRETT D.

  • 5 / 5
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    My recent purchase of compression hose was preceded by a phone call to CompressionStore. I did not experience any wait time, my call was answered by a gentleman with experience who provided all the advice that I could need regarding product choice and proper sizing.

    Review of , following an experience of by MARCUS P.

  • 5 / 5
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    I reported unraveling of open toe stockings by Mediven, and replacement was shipped as soon as my return label was scanned by USPS. Excellent warranty service!

    Review of , following an experience of by MARC P.

  • 5 / 5
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    It's good!

    Review of , following an experience of by MARILYN C F.

  • 5 / 5
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    Fast, efficient, accurate

    Review of , following an experience of by TAMMI B.

  • 5 / 5
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    They fit his feet and lower leg well. They stretch well without losing compression.

    Review of , following an experience of by JOAN M.

  • 5 / 5
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    Deeeeelightful customer service woman in the phone.

    Review of , following an experience of by MARY V.

  • 4 / 5
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    Really like the stocking, they work well for me.

    Review of , following an experience of by EDIY P.

  • 5 / 5
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    went up to 20-30 compression level and LOVE the stockings!

    Review of , following an experience of by MARGARET B.

  • 5 / 5
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    Many selections to choose from and easy to navigate. Checking out was easy and quick.

    Review of , following an experience of by JO G.

    Answer by compressionstore.com
    Flag

    That's great to hear! We're glad you found our selection varied and the website easy to navigate. It's also wonderful to know that the checkout process was quick and straightforward for you. We aim to make shopping with us as convenient as possible. Thanks for your positive feedback!

  • 5 / 5
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    Was able to easily find the compression socks recommended by my physical therapist. Shipped to me quickly. I will shop the website whenever I need more products.

    Review of , following an experience of by DONNA C.

    Answer by compressionstore.com
    Flag

    That's fantastic to hear! It's great that you found the compression socks you needed and that they arrived quickly. We strive to make our website easy to navigate and efficient in delivery. We're thrilled to know that you plan to return for more products. Thanks for choosing us for your compression needs!

  • 5 / 5
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    So glad I found this website, was using Amazon but they never shipped the right size or color. I ordered from Compression Store once and my order was right the first time !

    Review of , following an experience of by GERALD B.

    Answer by compressionstore.com
    Flag

    It's great to hear that you had a positive first experience with us. It sounds like we've really hit the mark with getting your order right the first time. That's what we aim for - getting it right and making our customers happy. Thanks for sharing your experience and we're glad you found us too!

  • 5 / 5
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    Have worn these stockings for many years. They are great!

    Review of , following an experience of by MARILYN C F.

  • 4 / 5
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    Good service

    Review of , following an experience of by AMPARO D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Always great service. I would recommend.

    Review of , following an experience of by SHEILA E.

    Answer by compressionstore.com
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    It's awesome to hear that you've had a great experience with our service and that you'd recommend it. Your feedback is really appreciated and it helps us to keep doing our best. Thanks for sharing your thoughts!

  • 5 / 5
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    IS GOOD. IT WORKS FOR ME

    Review of , following an experience of by FLORENCE D.

  • 4 / 5
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    The compression is fine but even the size SS was a little long for me - if there is an extra short size, that would be better - especially for the ones with the toes open - I found them compressing my toes unless I pulled them up higher, which I was told not to, so they ended up not being terribly comfortable. I am 5' 3" tall.

    Review of , following an experience of by LAURIE S.

  • 5 / 5
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    easy and fast delivery

    Review of , following an experience of by MORRIS H.

  • 5 / 5
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    Good value for your money

    Review of , following an experience of by KEVIN M.

  • 5 / 5
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    Ordered wrong color but using and they are wonderful!

    Review of , following an experience of by MARTHA P.

  • 5 / 5
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    Sigvaris textured gloves work great to help with smoothing compression stockings.

    Review of , following an experience of by HEATHER J.

  • 5 / 5
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    Exactly as described, quick delivery.

    Review of , following an experience of by NANCY E.

  • 5 / 5
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    Good website. Prompt service and delivery

    Review of , following an experience of by JUDD F.

  • 4 / 5
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    I have always been happy with my jobst products received from the compression store . The exchange/return process was easy and efficient

    Review of , following an experience of by BRENDA H.

  • 5 / 5
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    Received order quickly!

    Review of , following an experience of by MARCY T.

  • 5 / 5
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    Easy navigation site

    Review of , following an experience of by EDWIN R.

  • 5 / 5
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    It came. I use them. They're fine. Goodbye.

    Review of , following an experience of by PAUL S.

  • 5 / 5
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    Everything was good and I am satisfied.

    Review of , following an experience of by DIANNA M.

  • 5 / 5
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    All facets of the order went according to plan. No negative issues were incurred.

    Review of , following an experience of by MARK E.

    Answer by compressionstore.com
    Flag

    That's fantastic to hear! We're thrilled that everything went smoothly with your order and that you didn't encounter any issues. We always aim to provide a seamless experience for our customers, so it's great to know we've hit the mark for you. We appreciate your feedback and look forward to serving you again in the future. Thanks for sharing your experience!

  • 5 / 5
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    Great service. Loved both the fit and the quality

    Review of , following an experience of by BETSY B.

  • 2 / 5
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    This is not what I intended to order. The socks have no give, they are not compression, just too small. I thought I ordered the ones I really like. Need to return these and try to get the correct ones

    Review of , following an experience of by MARY H.

    Answer by compressionstore.com
    Flag

    We're sorry to hear that the socks didn't meet your expectations. It sounds like they weren't quite what you were looking for. We totally understand how important it is to have the right fit and feel, especially when it comes to something like compression socks. To address this matter, a member of our customer service team will reach out to you directly to assist you with the return process. We appreciate your feedback and patience in this matter. Your satisfaction is our top priority, and we're committed to improving our products based on valuable input like yours. Thanks for bringing this to our attention!

    Answer by Mary H
    Flag

    THank-you, I know in the past I have gotten exactly what I want, thought I used the same information to reorder, but these are not what I need.

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  • 4 / 5
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    Great product .

    Review of , following an experience of by ROBERT S.

  • 4 / 5
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    CompressionStore provides plenty of options for our particular needs. The sizing charts are helpfu, too.

    Review of , following an experience of by SARA B.

  • 5 / 5
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    This is the only online shop that I order my compression stockings from. My order is always correct and gets here in a timely manner. The product is perfect - I order the same thing every few months and it's consistent. I've never had a problem and will continue to order!

    Review of , following an experience of by AMY P.

    Answer by compressionstore.com
    Flag

    It's fantastic to hear that you've had such a positive experience with us. We're thrilled that you find our service reliable and our products consistent. We strive to deliver the best quality and service to our customers, and your feedback is a testament to that. Thank you for your continued support and for choosing us for your compression stockings needs. We look forward to serving you again soon!

  • 4 / 5
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    NEVER HAVE A POBLEM ORDERING AND THEY SEEM TO LAST 3 OR 4 MONTHS BEFORE BAND STARTS TO BREAK DOWN

    Review of , following an experience of by KATHY B.

  • 5 / 5
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    Very timely shipment and delivery. Product was what I had ordered and was intact.

    Review of , following an experience of by JUDITH L.

  • 5 / 5
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    Compression socks fit and pretty easy to put on

    Review of , following an experience of by KEVIN M.

  • 5 / 5
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    My lady friend just loves your compression hose. On the last order one stocking started a run immediately. I gave her order information, and she contacted you immediately. You immediately made arrangements to replace the stockings and notified me that the process was in motion. Thank You very much!!

    Review of , following an experience of by RICHARD M.

    Answer by compressionstore.com
    Flag

    It's wonderful to hear that your friend loves our compression hose! We're sorry to hear about the issue with the last order, but it's great that we were able to quickly arrange a replacement for the stockings. We always strive to ensure our customers are satisfied and we're glad we were able to resolve this for you. Your feedback is greatly appreciated and we look forward to continuing to serve you and your friends in the future. Thanks for sharing your experience with us!

    Answer by Richard M
    Flag

    Thank you

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  • 4 / 5
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    I am well satisfied with the stockings. I thought the delivery time was slow. I will order again if needed.

    Review of , following an experience of by BRANSON K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Received the product I ordered quickly at a fair price .nice doing business with the compression store

    Review of , following an experience of by JOSEPH E.

    Answer by compressionstore.com
    Flag

    It's wonderful to hear that your order arrived quickly and you found our pricing fair. We're all about making your experience smooth and enjoyable. Thanks for choosing to do business with us. We look forward to serving you again in the future!

  • 5 / 5
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    Like the offerings in terms of sizeing---Easy to understand. Comp hose is a little pricey,

    Review of , following an experience of by MARTHA M.

  • 2 / 5
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    I wanted ones over my knees. These came under my knee I perhaps ordered the wrong ones

    Review of , following an experience of by LEONE R.

    Answer by compressionstore.com
    Flag

    We're really sorry for the disappointing experience you've had with your purchase. It sounds like you might have received stockings that aren't quite what you were looking for. We're sorry for any confusion. It's possible that there might have been a mix-up when you placed your order. Don't worry, we're here to help! Our customer service team can assist you in figuring out if the wrong item was ordered and guide you through the process of getting the stockings you wanted. We appreciate your understanding and patience. Thanks for sharing your experience!

  • 5 / 5
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    Easy to reorder, fast delivery.

    Review of , following an experience of by JAMES V.

  • 5 / 5
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    Good product & service!

    Review of , following an experience of by CURTIS W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Ordering the stockings was easy. The stockings fit comfortable and the color is ok. I would like more variety of colors for younger women, price was ok.

    Review of , following an experience of by VALERIE T.

  • 5 / 5
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    All fine

    Review of , following an experience of by NATASHA H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I was pleased with the site and receiving my order in a timely manner.

    Review of , following an experience of by DIANNA M.

  • 5 / 5
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    All good.

    Review of , following an experience of by HENNY F.

  • 3 / 5
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    I need to return the order I have followed the instructions and am not allowed to get the form. Very poor service

    Review of , following an experience of by THOMAS W.

    Answer by compressionstore.com
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    We're really sorry to hear that you're having trouble with the return process. This can be really frustrating, especially when you're just trying to get things sorted out. We definitely want to make this right for you. We'll make sure a member of our customer service team reaches out to you as soon as possible to help you with the return process. We're committed to improving our service based on your feedback. Thanks for letting us know about this issue and for giving us the opportunity to fix it.

  • 4 / 5
    Edit Flag

    Quality made. East on easy off

    Review of , following an experience of by WAYNE T.

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