cashforcars.com

Customer reviews for cashforcars.com

4.5 / 5 1

Calculated from 326 reviews obtained over the last 12 months

2272 reviews since 10/06/2019

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Information cashforcars.com

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  • Company

    cashforcars

  • Description

    Cash For Cars buys cars, trucks, SUVs, RVs, vans, motorcycles, and boats. The safe and easy way to get cash for your car or truck within 24 hours, call us now!

  • Address

    14185 Dallas Parkway Suite 400 75254 Dallas

  • Website

    http://www.cashforcars.com

  • Category

    Auto and motorcycle

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Customer reviews

  • 5 / 5 1
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    Fast, friendly, easy.

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    Great to hear! Thank you for the feedback! We are always happy to serve you.

  • 5 / 5 1
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    Great price, and no hassles.

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    Answer by cashforcars.com
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    Glad to help you out! Thank you for choosing Cash For Cars! We are always happy to serve you.

  • 5 / 5 1
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    All the employees were super kind, patient, and honest. I was promptly helped. Big shoutout to the truck driver who came out to get my car (wish I could remember his name) but he was so nice and chatty! And he stood outside in 100+ degree weather and wasn’t ever less than friendly and patient!

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    Great to hear! Thank you for the feedback! We are always happy to serve you and make things easy for you. Thank you for choosing Cash For Cars!

  • 3 / 5 1
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    Initial process was easy. They seemed to drop the ball at pickup and with communication during the pickup. This required multiple phone calls (with company rep hanging up on me), another day off work, and more phone calls. They were quick to tell me if I didn't answer my phone call during the pickup window, it would have to be rescheduled. They never showed on scheduled day, called the day after during rush hour and wanted me there with 30 minutes notice. I'm grateful the car is gone, but it wasn't a smooth process.

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    Answer by cashforcars.com
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    We are sorry to hear this. At Cash For Cars, we want to make sure things run smoothly for our customers. We will work towards making your next experience a better one.

  • 5 / 5 1
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    This was an easy fast process. I recommend using them for all your unused/unwanted cars.

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    Great to hear! We are always happy to help you!

  • 3 / 5 1
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    My overall experience was generally OK but the total process was somewhat frustrating due to a lack of communication between your central location and the local facility. I'll be happy to provide specific details via separate Email if you wish... this Review procedure does not allow enough text space to respond fully.

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Thank you for the feedback, we will work towards making your next experience a better one. Please feel free to send an email at info@cashforcars.com

    Answer by Audie N
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    I will respond with full details via separate Email. Thank you.

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  • 3 / 5 1
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    Took too long for a tow, but other than that they were okay

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    Thank you for the feedback! We will work towards making your next experience a better one.

  • 5 / 5 1
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    ...

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    Thank you for the rating!

  • 5 / 5 1
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    Fast and fair

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    Great to hear! We are always happy to assist you. Thank you for the feedback.

  • 5 / 5 1
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    Straight forward process.

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    Thank you for the feedback! We are always happy to serve you.

  • 4 / 5 1
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    Good

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    Thank you for the feedback! We are always happy to assist you.

  • 5 / 5 1
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    Very helpful, yet professional. Great service and with a smile!

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    Thank you for the feedback! We are always happy to assist you!

  • 5 / 5 1
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    Fast and honest service!

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    Thank you for the feedback! We are always happy to assist you!

  • 5 / 5 1
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    love it

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    Thank you for the feedback! We are always happy to assist you!

  • 5 / 5 1
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    Cheap payment and waited for 4 hours even though it was scheduled 10-12 didn’t show until 2pm

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    Thank you for the feedback!

  • 5 / 5 1
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    They came on time and were efficient. Courteous and kind.

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    Great to hear this! We are always happy to help you.

  • 5 / 5 1
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    Easy process

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    Thank you for the feedback! We are always happy to help you.

  • 5 / 5 1
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    Best way to dispose of car. Great quick system. Thanks.

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    Thank you for the feedback! It is a pleasure to serve you, always.

  • 5 / 5 1
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    They were very helpful and quick to respond

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    Thank you for the feedback! We are very happy to assist you.

  • 1 / 5 1
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    Very poor no advance call like promised. Driver had no check when he showed up. Could not speak hardly no English not good all the way around. I have to give at least 1star it will not let me submit unless I do

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    Answer by cashforcars.com
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    We are so sorry to hear this. We are investigating this situation. Thank you for your feedback.

  • 5 / 5 1
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    Fast cash for your car or truck

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    Thank you for the feedback! We are always happy to help you!

  • 5 / 5 1
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    Very quick and easy

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    Great to hear! We are always happy to help you. Thank you for the feedback!

  • 5 / 5 1
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    Great to deal with rhem

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    Great to hear! We are always happy to serve you. Thank you for the feedback!

  • 5 / 5 1
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    Excellent.

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    Thank you for the feedback!

  • 5 / 5 1
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    HAVE NOT RECEIVED THE CHECK YET BUT IT WAS A VERY EASY PROCESS. FIRST TIME USER

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Thank you for the feedback! Did you receive the check by now?

    Answer by Camilla E
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    NO NOT YET

    Answer by cashforcars.com
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    Thank you for the response, we have contacted a representative to help you with this instance.

    Answer by Camilla E
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    THANKS

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  • 5 / 5 1
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    Leon and the staff were all great!! Made the process very easy!! Will use again in the future!

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    Great to hear! We are always happy to assist you.

  • 4 / 5 1
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    good service

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    Thank you for the feedback! We are always happy to serve you.

  • 5 / 5 1
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    GOOD REVIEW-WISH I COULD HAVE GOTTON MORE MONEY HOWEVER I WOULD SAY VERY GOOD REVIEW AS IT WAS EASY AND QUICK

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    Thank you for the feedback! We are always happy to help you.

  • 4 / 5 1
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    Friendly and professional

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    Thank you for the feedback!

  • 4 / 5 1
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    made it easy

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    Great to hear! We are always happy to assist you.

  • 4 / 5 1
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    No problems,went well except some confusion with th dispatch at the yard. I stayed home waiting for the pick up of the vehicle and no one showed up when scheduled . I called the next day and got it worked out. The driver was pleasant.

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    Glad everything worked out well. Thank you for the feedback, we are always happy to serve you!

  • 4 / 5 1
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    ...

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    Thank you for the rating!

  • 3 / 5 1
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    This is a good service but each step is handled by a different person with a different requirement. It would be nice if all the requirements were stated up front to make the process smoother and less piecemeal.

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    Thank you for the feedback!

  • 5 / 5 1
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    Very easy .... no hassle, friendly and explained very well how it all worked .....

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    Thank you for the feedback! We are always happy to help you!

  • 5 / 5 1
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    Dealing with Cash for Cars was so simple and easy. Would recommend it for selling old cars.

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    Great to hear! Thank you for the feedback, we are always happy to help you!

  • 5 / 5 1
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    Very professional!

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    Thank you for the feedback! We are always happy to serve you!

  • 5 / 5 1
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    I went online and entered my information, then got an email, then called and they came and picked up my car and gave me my check just like they said they would. Super easy!!

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    Thank you for the feedback! We are always happy to serve you!

  • 5 / 5 1
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    Good. Easy to use.

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    Great to hear! Thank you for the feedback!

  • 5 / 5 1
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    Cash for Cars came and picked up my vehicle the very next day. They gave me a fair price for my vehicle.

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    We are always happy to help you! Thank you for the feedback!

  • 5 / 5 1
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    Very easy to negotiate with. Picked up my car and dropped off a check same day.

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    Thank you for the feedback! We are always happy to serve you!

  • 5 / 5 1
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    excellent service

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    Thank you for the feedback! Always happy to serve you!

  • 5 / 5 1
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    I thought that both people I talked to were very friendly and explained everything very well. Fast and simple. I have already recommended y’all to a couple friends.

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    Thank you for the feedback and recommendations! We are always very happy to serve you!

  • 5 / 5 1
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    All that they proclaim

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    Thank you for the feedback! Always happy to help you!

  • 5 / 5 1
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    I found them to be very up front as to what they would pay for a car. I would recommend them very highly.

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    Thank you for the feedback and recommendations! We are always happy to help you!

  • 5 / 5 1
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    Very easy process.

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    Thank you for the feedback! We are always happy to help you.

  • 5 / 5 1
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    Very good. It was easy to work with your team.

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    Great to hear! Always happy to help you! Thank you for the feedback

  • 5 / 5 1
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    I wasn’t there when the car was picked up but my husband said the only glitch was the check had to be rewritten because it had the incorrect name.

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  • 4 / 5 1
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    Would have liked to get a few more bucks for my car but they paid decent, pickup was on time and the guys who picked up the car were nice.

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    Thank you for the feedback! Always happy to help you.

  • 5 / 5 1
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    The process was quick easy and painless. With the exception of waiting for the tow truck. Overall great service though.

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    Great to hear! We are always happy to serve you.

  • 1 / 5 1
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    They "low-ball" on prices. I do not recommend!

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    Thank you for your feedback. We are sorry to hear this, we will work towards improving our services in the near future.

  • 5 / 5 1
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    I received a bid entirely online for my car, and the price was acceptable, but I was unsure whether they were "real", as opposed to scammers. I had received a higher bid from (online) people, whom I subsequently determined must be criminals. Anyway, because the web bid had provided an actual local address for "Cash for Cars", I decided to take my vehicle there, hoping to find them in person and conclude the deal face-to-face. I did find their location; I was convinced by the staff, office, and equipment I found there, that they were "real", and the staff there answered my questions about procedure and such, very fully and accurately. It turns out they really weren't expecting people like me to just show up out of nowhere, but I was able to resume telephone contact with the national staff, who run the web site, from right there in the local office. The telephone call quickly resulted in the necessary paperwork between national and local, and so in just a few minutes I was able to sign over my title, leave the keys and car, and arrange for taxi transport back to my home. All went much more smoothly than one might expect, given that I had made no prior arrangements for turnover, since receiving their online bid. I was very satisfied with the staff's interaction with me; their competence and care for my needs.

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    Thank you for the feedback! We are always happy to help you.

  • 5 / 5 1
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    After another company reduced its offer price for my car (after evaluating it in person), I was worried that the same thing would happen here. Instead, the driver gave me exactly what was promised. The whole process was quick and easy. The truck driver who picked up my car arrived and left quickly and did not take up much of my time. Most importantly, I received a check for the amount promised over the telephone, despite that my car was totally dead, and the check cleared.

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    Thank you for the feedback! We are always happy to help you!

  • 5 / 5 1
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    Thank you Alan and everyone that helped me out I appreciate it. The process was smooth and simple. Thank you

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    Great to hear! Thank you for the feedback!

  • 5 / 5 1
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    Very prompt & curtious!

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    Great to hear! We are always happy to serve you!

  • 4 / 5 1
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    Not sure if I could have gotten more for my car elsewhere, but it was $110.00 more than one other place. Overall transaction was fast and painless.

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    Great to hear! We are always happy to serve you. Thank you for your feedback.

  • 3 / 5 1
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    The only negative about the whole exerience was the local copart company. They would not tow it from the driveway, i had to call another company to tow it from the driveway to the street for them to come and get the car.

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    Thank you for your feedback!

  • 4 / 5 1
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    Convenient and timely service, issue was I had to make quick decisions due to fees that could have stacked up on they car. Overall CashforCars was easy to work with and did all the heavy lifting.

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    Thank you for the feedback! We are always happy to serve you!

  • 5 / 5 1
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    Excellent, outstanding services.

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    Thank you for the feedback! We are always happy to serve you.

  • 5 / 5 1
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    Great people

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    Thank you for the feedback! We are always glad to serve you!

  • 4 / 5 1
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    Very efficient. Everyone knows their job. The process is easy and quick. The only reason I didn't give them 5 stars is I feel they are a little tight with values. I went with them b/c I didn't care for the other two places I called. One had an attitude and the other sounded like he was doing me a huge favor. I preferred to take a little less and deal with professionals.

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    Thank you for the feedback!

  • 5 / 5 1
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    Really liked the lady I worked with. She helped get the car scheduled for pick up same day, followed up with me consistently, etc.

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    Great to hear! Thank you for the feedback! We are always happy to serve you.

  • 5 / 5 1
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    Offer provided within 24 hours. Offer remained good for over 30 days. Pickup was immediate.

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    Thank you for the feedback! We are always happy to help you!

  • 5 / 5 1
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    Easy to deal with

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    Thank you for the feedback! We are always happy to serve you.

  • 5 / 5 1
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    great

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  • 5 / 5 1
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    Excellent service!

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    Thank you for the feedback! We are always happy to serve you!

  • 5 / 5 1
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    excellent

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  • 5 / 5 1
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    User friendly!

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    Thank you for the feedback! We are always happy to help you!

  • 5 / 5 1
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    Quick and convenient if you have the title and keys, but the car does not run and you do not want to deal with private sellers.

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    Thank you for the feedback! We are always happy to help you.

    Answer by Allan H
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    Yep. Very easy process. I was disappointed it was not more money, but everything else worked out without at hitch and was convenient.

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  • 5 / 5 1
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    Quick service!

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    Thank you for the feedback! We are always happy to serve you!

  • 5 / 5 1
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    Took 30 minutes on the phone but that was because they patiently walked me through the process. The most patient folk EVER! Plus i got more than expected.

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    Great to hear! Thank you for the feedback! We are always happy to help you.

    Answer by Michaela G
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    Thanks for y'all's patience and assistance.

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  • 5 / 5 1
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    Friendly, answers all questions.

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    Great to hear! Thank you for the feedback!

  • 5 / 5 1
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    Transaction was quick and painless

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    Thank you for the feedback! We are always happy to serve you.

  • 5 / 5 1
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    We got a great deal for our broken down car. The service was amazing and quick. Thank you for all your help!

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    Thank you for the feedback! We are always happy to help you!

  • 5 / 5 1
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    It was extremely easy to get a quote for my van. They came out and picked it up the same day. I would definitely recommend this Cash for Cars service.

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    Great to hear! We are always happy to serve you!

  • 4 / 5 1
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    As a single woman, I hoped that Cash for Cars would give me the best deal for my SUV. Their attitude was polite and understanding each step of the way. The transporters were helpful,friendly and timely. I like to believe that Cash for Cars gave me a good deal.

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    Thank you for the feedback! We are always happy to serve you.

  • 5 / 5 1
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    Process was very quick and easy!

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    Thank you for the feedback! We are always more than happy to help you!

  • 5 / 5 1
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    Easy and fast

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    Great to hear! Thank you for the feedback!

  • 5 / 5 1
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    Great service

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    Thank you for the feedback! We are always happy to serve you!

  • 5 / 5 1
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    Quick response and picked up swiftly as mentioned.

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    Thank you for the feedback! We are always happy to help you!

  • 2 / 5 1
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    The people were very rude and would not listen to me.

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    We are very sorry to hear this. The team will make sure to let our staff know about this inconvenience, thank you.

  • 5 / 5 1
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    Excellent to work with Gave a decent offer and pick up was arranged within 24 hours Good folks to deal with

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    Thank you for the feedback! We are always more than happy to help you!

  • 5 / 5 1
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    Quick and easy. I also got almost double the prices for the car that everyone else was offering.

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    Great to hear! Thank you for the feedback!

  • 5 / 5 1
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    After calling a few places for quotes this place was by far the best option for us. They were able to pick up quickly also. Highly recommend!

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    Thank you for the feedback! We are always happy to serve you!

  • 5 / 5 1
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    Professional, good follow through, easy process.

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    Great to hear! We are always happy to help our customers. Thank you for the feedback!

  • 5 / 5 1
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    Fast & efficient, smooth transaction, easy too! I would recommend

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    Thank you for the feedback and recommendations! We are always happy to serve you!

  • 4 / 5 1
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    A little difficult contacting them and arranging a time because of an incorrect phone number that was given to us, but once set up ,they were responsive, on time, did exactly what they said they would do(including the price they would pay) and were very nice. I would recommend them and use them again

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    Awesome to hear! Thank you for choosing us and for the feedback! We are always happy to serve you.

  • 2 / 5 1
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    I contacted Cash for cars to pick up my son's car that had a failing transmission. I was given a 4 hour window (8:00-12:00) when they would be by to pick up the car and was told i would receive a call about an hour before they arrive. I waited until almost noon before calling and was told there had been a problem with the tow truck but that they would be there by 1:30. At 1:30 I called again and was told the truck was still broken but they would send a different truck. Finally at 3:30 they arrived to pick up the car. My day shot waiting for these guys to give me a whopping $200 for my son's car.

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    We are so sorry for the inconvenience, we will make sure to give you the best service next time. Thank you for your feedback.

  • 5 / 5 1
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    I got a reasonable offer right away; the pick up came off exactly as arranged, there were no surprises, the check was presented at pick up. Very satisfied.

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    Great to hear! Thank you for choosing us and for the feedback! We are always happy to serve you.

  • 5 / 5 1
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    Went in skeptical, walked away pleased.

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    Awesome to hear! Thank you for choosing us and for the feedback! We are always happy to serve you.

  • 1 / 5 1
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    Poor service very bad at communicating

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    We are sorry to hear that you thought the service and communication were poor. Would you mind sharing some more details as to what went wrong? We'd like to address issues and see what can be prevented in the future for better service and communication for our customers. Thanks.

  • 5 / 5 1
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    Fairly smooth transaction, prompt payment and fast pickup all worked well.Thanks

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    Thank you for the feedback! We are always happy to serve you.

  • 4 / 5 1
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    They gave me a fair price for my vehicle but it is not Cash For Cars, it is a check for cars.

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    Thanks for the feedback. Check for Cars may not be as catchy, but it's a nice recommendation!

  • 5 / 5 1
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    Great service. Everything was done quickly, all questions answered immediately.

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    Awesome to hear this Rita! We are always happy to serve you!

  • 5 / 5 1
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    Excellent service. Easy to do business with. Highly recommended.

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    Thank you for your feedback and recommendation! We are more than happy to serve you.

  • 5 / 5 1
    Edit Flag

    Cash for cars was a very fast process. I received a quote over the phone and they picked up my car /paid me the same day!

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    Thank you for the feedback! We are always happy to help you out!

  • 3 / 5 1
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    More paperwork than buying a house. Incessant emails and documents to sign, scan, forward, etc.

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    Thank you for your feedback. We are sorry to hear this, we will work towards improving our services.

  • 1 / 5 1
    Edit Flag

    Your driver doesn't know how to speak English. He never called me to let me know when to meet him at the location. He took the car without letting me know and I almost called the police for the car being stolen. He didn't apologize when he came back. He still never called me to let me know he was coming back. He knew nothing about your policies and your customer care. I just can't believe how bad your services are and I refuse to use them again.

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    Answer by cashforcars.com
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    We are very sorry to hear about your negative experiences with the driver and poor communication. We are looking into this issue and are taking steps to prevent this from happening again. Please accept our apologies for our missteps. Thank you.

  • 4 / 5 1
    Edit Flag

    It takes a long time to get the order through

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    Hello Robert, we are so sorry for the inconvenience. We will make sure this doesn't happen again. Thank you for your feedback.

Reviews displayed in chronological order