cashforcars.com

Customer reviews for cashforcars.com

4.5 / 5 1

Calculated from 351 reviews obtained over the last 12 months

2272 reviews since 10/06/2019

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Information cashforcars.com

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  • Company

    cashforcars

  • Description

    Cash For Cars buys cars, trucks, SUVs, RVs, vans, motorcycles, and boats. The safe and easy way to get cash for your car or truck within 24 hours, call us now!

  • Address

    14185 Dallas Parkway Suite 400 75254 Dallas

  • Website

    http://www.cashforcars.com

  • Category

    Auto and motorcycle

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Customer reviews

  • 5 / 5 1
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    great

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Thank you for the feedback! We are always happy to serve you.

  • 5 / 5 1
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    Friendly, fast and fair price.

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Awesome! Thank you for the feedback Bobbie, we appreciate you.

  • 5 / 5 1
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    Everything went fine from initial phone call to handing us a check. Worst that happened was flooding we ran into on the way to drop off site. Would use them again.

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Awesome to hear! Thank you for your feedback.

  • 4 / 5 1
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    Got off to a rough start with some issues from the website and when I called in. But eventually everything was worked out and the service was great.

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Great to hear that everything worked out, thank you for the feedback!

  • 5 / 5 1
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    As painless an ordeal as possible; friendly, helpful folk

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Thank you for the feedback David, we appreciate you and are happy to serve you!

  • 5 / 5 1
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    They were easy to work with. Fast, efficient, courteous, and professional. That is rare in this day and age it seems. Highly recommend!

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Great to hear this, Joanne! Thank you for your feedback! We are always happy to serve you.

  • 5 / 5 1
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    I had a very good experience with Cash for Cars. I thought the process was very easy and we received fair pricing for the vehicle. The driver showed up ahead of schedule which was perfect given the other commitments we had for the day. We are satisfied with the overall process.

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Sam, thank you for your feedback! We are so happy to read that you had a great experience with Cash For Cars. We are here to serve you, always.

  • 2 / 5 1
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    The beginning was smooth and fair, but the administration and completion has been pathetic. I sold my vehicle 11 days ago and still have not received one penny of the promised cash amount for it. I will be reporting my vehicle stolen if the funds do not arrive tomorrow (Saturday). Absolutely NOT RECOMMENDED!

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    We're really sorry about this. We're looking into this now and will get back to you shortly with a resolution. Thanks.

    Answer by cashforcars.com
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    We have mailed the check next-day to you. It should be arriving FedEx tomorrow. Please accept our apologies for the mix-up. Thanks.

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  • 3 / 5 1
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    If I wasn't so desperate to get this car out of my driveway I would have posted it up for sale can receive much more money than Cash for Cars paid for it. The only reason I called you was because of the urgency to get the car moved. I would consider using Cash for Cars again in a situation where I just need to have a junk vehicle moved

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Thank you for your feedback Lucinda, we are happy to serve you.

  • 5 / 5 1
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    Great, personable, professional.

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Thank you for your feedback, Kimberly! We are always happy to serve you.

  • 5 / 5 1
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    These guys did everything quickly and professionally. I am very pleased with their work! thank!

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    That is great to hear, Evgeny! Cash For Cars is always happy to serve you! Thank you for your feedback!

  • 5 / 5 1
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    Fast and simple

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    That is awesome to hear, Victor! Thank you for your feedback.

  • 5 / 5 1
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    The whole process went smoothly from start to finish. Would definitely recommend this company and will definitely use them in the future!

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    That is great to hear! We are happy to serve you, always. Thank you for your feedback!

  • 5 / 5 1
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    Made it all so very easy!

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    We are happy to serve you, Kevin! Glad to hear we made it easy for you!

  • 4 / 5 1
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    They are very competent and efficient at offering a cost free and seamless opportunity to "dispose" of a vehicle.

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    We are very happy to hear you had a good experience, Anthony! Thank you for your feedback.

  • 5 / 5 1
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    Good company

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Awesome! Thank you for your feedback! We are more than happy to serve you.

  • 4 / 5 1
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    Good

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Thank you! We value your comment!

  • 4 / 5 1
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    Overall experience as expected.

    Review of , following an experience of by *

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    Happy to serve you! Thank you for your feedback.

  • 5 / 5 1
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    Excellent service!

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Great to hear this Jaime! We are very happy to serve you!

  • 5 / 5 1
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    They make it super easy to sell an unwanted vehicle, I highly recommend their services to anyone who needs this type of help.

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    Answer by cashforcars.com
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    Thank you for choosing us Kevin! We are happy to serve you!

  • 5 / 5 1
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    Cash for Cars was willing to continue to work with me as I looked for the best offers I could find. The offer from Cash for Cars was not only the best offer, but the professional manner of the process was greatly appreciated.

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    We are happy to hear this Nathan! Thank you for your feedback :).

  • 5 / 5 1
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    Reliable company. They handled everything and paid me on the spot for my wrecked car.

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    We are so happy to serve you Kevin! Thanks for the feedback!

  • 5 / 5 1
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    Very good service and yes I would recommend cash for cars to someone else. Thank you

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Thank you for the feedback Tracy! We are happy to serve you!

  • 4 / 5 1
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    I feel the cash value on my car could have been better considering the mileage and condition, Besides that everything went fair

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Thank you for your feedback Ernest, we are happy to help you.

  • 5 / 5 1
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    Driver was awesome! Easy pickup

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Great to hear! Thanks for the feedback!

    Answer by Kiley K
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    Keep up the good service!

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  • 5 / 5 1
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    We appreciated the quick service and no hassle!!

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    And we appreciate your feedback! We are happy to serve you!

  • 4 / 5 1
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    Customer service was actually excellent and the process was relatively smooth and painless. BUT when the tow driver came to pick up the vehicle, he had no company checks with him to pay me the promised amount. This was very concerning because it was a Friday and if I left the car in impound a couple more days, I would accrue more fees. So I had to trust that they would mail me the check. Which they did! It was sent FedEx overnight so everything ended well.

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Great to hear that everything ended well. Thank you for your feedback and we are happy to serve you!

  • 5 / 5 1
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    Everything went smooth. Got payed what they said they would pay

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Thank you for the feedback! We are so happy that everything went well!

  • 5 / 5 1
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    Fast easy no problems

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    So happy to hear this! Thank you for the feedback!

  • 3 / 5 1
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    A no hassle way to dump your car.

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Thank you for your feedback! We are happy to serve you.

  • 3 / 5 1
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    My customer service Agent located in New York was Great. My local agent was not so great.

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    Answer by cashforcars.com
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    Thank you for your feedback!

  • 4 / 5 1
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    People were helpful

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    Answer by cashforcars.com
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    Great to hear! We are happy to serve you!

  • 5 / 5 1
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    Thanks for coming out quickly.

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    Answer by cashforcars.com
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    You are very welcome! Thank you for the feedback, we are happy to serve you!

  • 4 / 5 1
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    very polite and easy to deal with.

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    Answer by cashforcars.com
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    Thank you for the feedback! We are happy to serve you!

  • 3 / 5 1
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    It took 1 hour on the phone to schedule pick up from the body shop. 2 calls the following day before car was picked up. I wasn’t notified when the title was received by mail.

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    Answer by cashforcars.com
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    We are so sorry to hear this, we will make sure to make things quicker next time. Thank you for your feedback!

  • 2 / 5 1
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    One of the better deals i got for my vehicle, but process was horrible. They didn't tell me everything up front. "Did you get it notarized" no didn't know i had to. " o yeah gotta do that". "Need a picture of the front of title" Ok i sent it. "Did you send a pic of the back"? No you said front. "O yeah need front and back". On the line waiting for them to verify my info with DMV. "Everything is good heres your lot # i will transfer you to get your pickup time scheduled. Cool! Get hung up on. Ask my sales guy who i neede to call. Gave me # to Co-part and said to dial 6. Guy picks up i tell him i have my lot # and need to schedule a pickup. O yea should have dialed 4. Guy tells me he needed to verify my car AGAIN. I said we just did this it took 15 minutes. O sorry i dont have any notes saying it was verified. Communication was poor, time management was poor, information being shared was poor. Almost not worth the few bucks i got. Glad to see the vehicle gone.

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    Answer by cashforcars.com
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    We're really sorry to hear about your negative experience. That sounds terrible and you have every right to be frustrated and deserve better than this. It is uncommon to hear of so many issues, but that's no excuse for a bad experience. We'll look into the issues and see what we can do to improve and ensure these problems aren't repeated. Thanks for your feedback and business.

  • 5 / 5 1
    Edit Flag

    It would be a long story but, I needed to do something with an old beat up car. I called they answered, asked the questions, they saw the papers and we made a deal. The next day they sent a tow truck and hooked it up then hauled it off. Left me with a check in hand. Thank you

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    Answer by cashforcars.com
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    Great to hear this! We are happy that everything went well. Thank you for your feedback!

  • 5 / 5 1
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    Exelent service, on time!

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Awesome to hear! Thank you for the feedback!

  • 5 / 5 1
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    Quick and easy way to sell a car that’s ready for the grave because of expensive repairs...had a 2006 Lexus IS 250 AWD with electric steering problem the dealer want $5000 to fix...got $550 for it with extensive hail damage

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    Answer by cashforcars.com
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    We are so happy that everything went well! We are here to serve you!

  • 4 / 5 1
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    the deal went down as advertised

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    This is great to hear!

  • 5 / 5 1
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    No exaggeration, I got 9x the amount that U Pull and Pay was offering for a totaled 2015 Toyota Camry. I will always use cash for cars anytime I’m looking to get rid of a vehicle that isn’t a trade in or private sale. If your looking to sale your car, then Cashforcars.com should be your first and only call.

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    Answer by cashforcars.com
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    Wow! What a terrific thing to say about us and we're so happy to hear you got a great deal! With your permission, we'd love to feature your review on our website. Would that be alright? Thank you and have a terrific day!

  • 5 / 5 1
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    Courteous and efficient staff. Explained the whole process. Picked up the car promptly. Better price than I could get locally.

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    Answer by cashforcars.com
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    Thank you for your review. It's great to hear that you liked our staff and offer and that the process went smoothly!

    Answer by Harvey J
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    you are welcome

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  • 5 / 5 1
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    Excellent experience, prompt response for offer request. Very quick to set up pick up of vehicle and establish time frame. Roll-off truck was a little late, but understandable dealing with used vehicles. Check came with driver who retrieved vehicle. No issues.

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    Answer by cashforcars.com
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    We're glad to hear that things went mostly smooth for you!

  • 5 / 5 1
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    Upfront and prompt. I recommend this company.

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    Thank you for the recommendation!

  • 5 / 5 1
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    Fast, efficient and fair.

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    Answer by cashforcars.com
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    That should be our new motto! Thanks for your review, Robert!

  • 5 / 5 1
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    Quick and Easy.

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    Answer by cashforcars.com
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    Thank you!

  • 5 / 5 1
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    They worked well with me to purchase the van I had for sale.

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    Answer by cashforcars.com
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    Thank you for your business with us!

  • 4 / 5 1
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    Only bad thing was I was told I would receive a call before showing up and I did not receive that call.

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    Answer by cashforcars.com
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    It's too bad no one called. We're sorry about that. I'm glad everything else went smoothly. Thank you for your review!

  • 5 / 5 1
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    They did everything they could to make it as easy a possible.

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    Answer by cashforcars.com
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    We love making it easy on you. Thanks!

  • 5 / 5 1
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    Did exactly what was advertised. Quick, efficient and easy. Good communication. No hassle.

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Happy that it went so smoothly for you!

  • 5 / 5 1
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    Great and easy to work with

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Thank you for your kind words. We think you're great too!

    Answer by cashforcars.com
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    Thank you for your kind words. We think you're great too!

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  • 5 / 5 1
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    Prompt and thorough!

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    Answer by cashforcars.com
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    Thanks, Chanell.

  • 5 / 5 1
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    excellent service

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Thank you for the positive review. We're glad it went well for you.

  • 5 / 5 1
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    Service was professional and timely.

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    Answer by cashforcars.com
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    Great to hear. Thanks.

  • 5 / 5 1
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    Selling your car is as simple as sending an e-mail. A couple e-mails later and 30 minutes of my time my car was sold and loaded on the truck. Very professional and hassle free. So much so I am a repeat customer.. Tom Zaken, Lawrenceville, GA

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    Answer by cashforcars.com
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    Wow! What a great review of your experience. This is great that it went so well for you. Would we be able to feature your review on our website? Thanks!

  • 5 / 5 1
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    easy and a good price

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    Thank you!

  • 5 / 5 1
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    Great find!

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Glad you found us. Please help spread the word! Thanks!

  • 5 / 5 1
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    They were great, even helped me remove the plate.

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    Answer by cashforcars.com
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    Nice! Great to hear that dispatch went the extra mile for you!

  • 5 / 5 1
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    Excellent service. Super friendly. Works with your schedule and very helpful. No stress at all.

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    Answer by cashforcars.com
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    We're here to make things easier on you for sure!

  • 1 / 5 1
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    I have not received my payment!!

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    Answer by cashforcars.com
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    Hi. We're sorry to hear about issues in payment. Did this ever get resolved?

    Answer by Norberto R
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    No

    Answer by cashforcars.com
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    I am sending this onto our sales director to see if he can help.

    Answer by cashforcars.com
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    I was notified that this is getting taken care of today. We apologize sincerely for the inconvenience. Thanks.

    Answer by Norberto R
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    As soon as Cash for Cars were advised of the misunderstanding the original employee contacted me and corrected the error. I received the amount I was quoted within minutes and received a check within an hour. Thank you

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  • 5 / 5 1
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    Great best price for my vehicle I could find

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    Answer by cashforcars.com
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    Great price! Music to our ears! Thanks for the kind words.

  • 2 / 5 1
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    My dealings with the initial rep was great, it was after that it went sour. I think a lack of communication with the tow yard tanked my experience. They would say we are coming, no oe would show or call saying I was not answering my phone. After a lot of back and forth the yard admitted they were calling the dealer where my car was located and not me. In the end thr deal was not, bit I did not enjoy the process.

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    Answer by cashforcars.com
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    We apologize for any inconvenience you experienced, Theresa! We appreciate your honest review and vow to get better. Thank you!

  • 5 / 5 1
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    excellent service

    Review of , following an experience of by *

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    Answer by cashforcars.com
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    Excellent! Thanks.

  • 5 / 5 1
    Edit Flag

    It was a pretty easy transaction! However along the way I was given a lot of bad or wrong information which took a little longer than expected.

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    Thank you for your review.

  • 2 / 5 1
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    They were nice enough, but they made the appointment for a 4 hour window and they did not show up. It took another hour of calls and being put on hold to reach someone who could reach the driver, then we were told they could come that afternoon and would call an hour before coming. They also said he had called us and not reached us, however our phone was on the entire time and there were no missed calls and no voicemails or texts or anything. At this point my husband had to just take the entire day off of work as they were hours later than planned. When they did get here, they had failed to call first, so they just showed up and then did not have the proper tow truck, so had to leave and come back another hour later to actually tow it... This took all day and the money we lost from not working and stress from not being able to reach them when they no-showed their appointment makes me recommend going to a different company.

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    Answer by cashforcars.com
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    We're sorry for the issues and inconvenience. This feedback helps us a lot in determining where our shortcomings lie and taking action to fix them. Thank you for the honest feedback.

  • 1 / 5 1
    Edit Flag

    Waited for them for two days to pick up my car

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    Answer by cashforcars.com
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    We apologize for any inconvenience, Jenipher! We appreciate you and vow to get better every day! Thank you for your honest feedback.

  • 5 / 5 1
    Edit Flag

    It's a lot of being on the phone. 3 different people to verify your information over 20 minutes is a little much for me. But they got the car, and they gave me the money. Great Job!

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    Answer by cashforcars.com
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    Thank you for hanging on with us.

  • 4 / 5 1
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    Fast and convenient

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    Answer by cashforcars.com
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    Glad you thought it went well!

  • 5 / 5 1
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    Quick and over thank you

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    Answer by cashforcars.com
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    Thank you!

  • 5 / 5 1
    Edit Flag

    Easy, very fast, and very convenient. Gave me a quote over the phone and in less than two days I had a check for that exact amount and the car was gone.

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    Thank you for your feedback!

  • 5 / 5 1
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    The whole experience was great, everyone was very helpful and understanding with my situation. Thank you very much. : )

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    Answer by cashforcars.com
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    We're happy that you had a great experience.

  • 5 / 5 1
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    The process was simple and timely. The quote was a fair price. Everyone I spoke with or dealt with in anyway was friendly and professional.

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    Answer by cashforcars.com
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    We love hearing when everything goes well!

  • 5 / 5 1
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    Easy process, quick and convenient. The communication and follow up was excellent.

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    Answer by cashforcars.com
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    Our goal is to simplify the process for our customers. Glad to hear it worked for you!

  • 5 / 5 1
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    really nice, besides pay low money, but the services was perfect

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    Glad to hear that you thought the service was good.

    Answer by Jefferey H
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    thank you again!

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  • 5 / 5 1
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    No hassles!! Fast and easy way to get rid of your junk car!

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    No hassles - Fast and easy is our motto!

  • 5 / 5 1
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    Easy and quick ..

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    Awesome!

  • 4 / 5 1
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    Very easy to deal with.

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    We like making it easy!

  • 5 / 5 1
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    They are a great company

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    Thank you. We think you're great too!

  • 1 / 5 1
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    I had to call them to get my money. They said they would mail it the day they picked up car. A week later they just mailed it. Also said they would pick it up on Monday. They didn’t pick it up till Tuesday costing me another day of storage fees.

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    Thank you for your honest review. We are working to get better every day!

  • 5 / 5 1
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    Quick, easy process handled by skilled and knowledgeable customer service personnel. Payment to seller by Bank of America check. No problems selling my damaged vehicle to them.

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    We try to make the process simple and easy. Thank you very much, Andrew! You're awesome!

    Answer by Clement D
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    You're welcome. Please make sure my real name does not appear with my comment and rating. Thank you.

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  • 5 / 5 1
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    Very professional. And honestly. I’ll give all 5 stars. Thanks for picking up my car. You’r the best.

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    Thank you, Carlos! You're awesome!

  • 5 / 5 1
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    Good

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    We appreciate your review, Linda!

  • 5 / 5 1
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    Great service

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    Thank you for your review, Deborah! You rock!

  • 4 / 5 1
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    Great overall

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    Thank you for your honest review, Jennifer. We appreciate you!

  • 5 / 5 1
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    Excellent Service and on time ..🙂

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    You're awesome, Veronica! Thank you!

  • 4 / 5 1
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    The whole process was great. I think the price was really low. I feel that 500 should be a minimum for all cars, since the steel alone would cover that. Other than the low price, the rest was fast and precise.

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    Thank you for your honest review, Jerrold & Ruth! We appreciate you.

  • 5 / 5 1
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    On time pickup, exact price as quoted on phone.

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    We appreciate you, Allen! Thank you very much.

  • 5 / 5 1
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    awesome....

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    Thank you, Rodrigo! We appreciate you.

    Answer by cashforcars.com
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    Thank you very much, Rodrigo! We appreciate you!

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  • 5 / 5 1
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    Quick, Efficient and Easy! It was so easy that I thought the deal would fall apart on some technicality at any moment... That moment never came. Thank you Cash For Cars!

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    Thank you!

  • 5 / 5 1
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    Good, Fast transaction

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    Music to our ears. Thanks!

  • 5 / 5 1
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    So easy. Did I say easy? It was! Everyone polite. Picked up the car the next day and handed me a check.

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    We appreciate you, Kat! Thank you so much for your review!

  • 4 / 5 1
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    Afforded the most

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    Thank you for your review, Rafael!

  • 4 / 5 1
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    Worked out well for me

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    We are glad you had a positive experience, Paul!

  • 5 / 5 1
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    Fair price, and quick pick up at my convenience. Thanks

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    We appreciate you, Matt! Thank you!

  • 2 / 5 1
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    Initially, all was going well! I wasn’t until I was transferred to the towing co. The hung up on me for not having the lot#, then when it was time for pick up the driver could not locate the pick up spot, it was simple. Lastly, I was going to cash the check for personal reasons and the cashing place near my location stated they called the company and they were not linked to cashforcars. I called cashforcars myself and I got put on hold and 45 minutes then I hung up! I never heard from them!!!

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    Thank you so much for your feedback! We are working to get better.

  • 5 / 5 1
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    The service was excellent. The money was delivered as promised. I would use them again in the future

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    Thank you very much, Valentine! We appreciate you!

  • 5 / 5 1
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    Very good

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    Thank you very much, Justin! We appreciate you!

  • 2 / 5 1
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    It's been two weeks and I have still not received payment for my vehicle. I do not recommend

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    We are working to resolve this matter. Thank you for your feedback!

  • 2 / 5 1
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    Did not do what they said

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    Thank you for your feedback! We are working on getting better day by day.

  • 1 / 5 1
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    Worst communication I have ever had between customer and business. Do not use these guys and if your insurance goes through them you need to switch asap!!!!

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    Thank you very much for your feedback! We will strive to be better!

Reviews displayed in chronological order