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Review Summary
Capital Auto Parts is praised for its excellent service, prompt shipping, and competitive pricing. Customers highlight great communication and the efficiency in order processing, making it a reliable choice for auto parts.
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Ron C.
Oct 13, 2025
Spontaneous reviewWent over and above to get my tires on time. Great customer service
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Yannick B.
Oct 13, 2025
Spontaneous reviewGreat selection and super responsive to questions even after the sale was made. Customer for life.
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Sylvain G.
Oct 11, 2025
Spontaneous reviewVery good, great service. I would recommend.
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Peter I.
Oct 11, 2025
Spontaneous reviewPart came in 2-3 weeks after ordering Nicely packaged
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Mirek A.
Oct 10, 2025
Spontaneous reviewHappy with delivery- ordered on Thursday, goods delivered on Monday. What was missing was not functional Follow up of the order - last info was second step .. goods pick up - no Transit, no Delivering. At 2 PM driver was front of our house, luckily I was at home. What if I wouldnt be home??
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Jessica M.
Oct 10, 2025
Spontaneous reviewVery affordable and quick delivery of great products
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Damir R.
Oct 9, 2025
Spontaneous reviewCustomer service and sales personnel are very communicative, knowledgeable and helpful to find a right solution for your demands.It is my pleasure to be returning customer and enjoy excellent sevice and competitive pricing.Best regards to all team at Capital Auto.
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Daniel D.
Oct 9, 2025
Spontaneous reviewBefore ordering I contacted Capital Auto to determine shipping time as the part was needed ASAP. I was told "4-10 days for the warehouse/1-4 days for shipping. Using the average's, I of course was looking to have the item within 10 days. I ordered the item 18 Sept 25. Eleven days later I'd heard nothing so I contacted them. A response was quick to come advising that the item should arrive "their" location in 2 more days... and it did. That was 13 days for the warehouse. Item was shipped out to me that same day; and arrived my door 06 Oct 25. From order to arrival was 21 days, even using the extreme dates I was advised of, it was still 50% longer. I was disappointed.
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Wayne A.
Oct 4, 2025
Spontaneous reviewVery good sales and customer service. Brian and the team are very responsive and friendly to deal with. Well done. Recommended supplier.
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Joe H.
Oct 3, 2025
Spontaneous reviewFast delivery and price was great
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John T.
Oct 2, 2025
Spontaneous reviewVery knowledgeable, best customer service I have ever recieved , this company rocks !
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Nathan H.
Oct 2, 2025
Spontaneous reviewEasy website and process was timely and smooth.
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Alain G.
Oct 2, 2025
Spontaneous reviewEasy to find the parts online. Parts are in stock. Acknowledge the online order via an email from the local warehouse within hours of the order. Excellent service. Very competitive prices, Lower prices than Amazon. I recommend Capital Parts.
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J. W.
Oct 2, 2025
Spontaneous reviewfast service, easy to talk with. Understands what they sell
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Cory M.
Sep 25, 2025
Spontaneous reviewBest prices, excellent customer service. Brian Barber was very helpful and responsive A , would recommend purchasing from Capital Auto Parts
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Greg S.
Sep 24, 2025
Spontaneous reviewIt was easy to search for winter rims to fit my Mini Countryman on the site - and I got personal attention from phone support when questioning what the difference was between the 2 options presented. I was advised which SKU to order and to trial fit before mounting tires. The wheels showed up within a few days and turns out they do fit on the car. Perfect.
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E. D.
Sep 20, 2025
Spontaneous reviewVerry good
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Ahme E.
Sep 19, 2025
Spontaneous reviewStaff always prompt to respond and very helpful.
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Richard G.
Sep 18, 2025
Spontaneous reviewI was having trouble tracking my order, they came through and we’re on it with a delivery date response was quick as as well as delivery thanks
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Christian D.
Sep 18, 2025
Spontaneous reviewExcellent service!! Super fast responses in the the online chat. Ordered at 10 am and ready for pickup at Ottawa location by 1 pm. Wonderful! This is my new tire store from now on!!!
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