Customer reviews for bulbsdepot.com

Customer reviews

• 5 / 5

  

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  Easy to order and very fast delivery!! Definitely will order again.

  Review of 11/8/20, following an experience of 11/1/20 by DELPHA S. *

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• 5 / 5

  

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  Had exactly what I needed (many other vendors did not) and the price was fair. Had good communication concerning the order and received it promptly.

  Review of 11/5/20, following an experience of 10/27/20 by MEGANE W. *

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• 5 / 5

  

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  Great for hard to find electrical parts and great resource for competent DIYers!

  Review of 11/5/20, following an experience of 10/25/20 by NOELIA S. *

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• 5 / 5

  

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  THE MULTIPLY TIMES I HAVE ORDERED WITH YOU ITS BEEN A PRETTY EASY ORDERING PROCESS.SO THIS TIME I HAD AN ISSUE WITH MY INTERNET. SO I CALLED IN TO PUT IN A ORDER WITH CUSTOMER SERVICE AND THEY WERE REALLY EXCELLENT AND SO PROFESSIONAL.THEY MAKE YOU FEEL THAT EVERYONE IS IMPORTANT .KEEP UP THE AWESOME WORK GUYS.

  Review of 11/4/20, following an experience of 10/30/20 by JAQUELINE H. *

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• 5 / 5

  

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  Great customer service...

  Review of 11/4/20, following an experience of 10/30/20 by ALEJANDRIN B. *

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• 5 / 5

  

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  Bulbs worked as intended. first time ordering simple and painless

  Review of 11/4/20, following an experience of 10/27/20 by CHANEL T. *

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• 5 / 5

  

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  Very easy to find the ballasts that I needed, and very good prices. Five stars!

  Review of 11/4/20, following an experience of 10/25/20 by BRICE C. *

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• 5 / 5

  

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  Wonderful service. Easy to order wha I needed.

  Review of 11/3/20, following an experience of 10/27/20 by MANUEL B. *

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• 5 / 5

  

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  great price on exactly what I needed. Timely delivery.

  Review of 11/3/20, following an experience of 10/24/20 by REINHOLD R. *

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• 5 / 5

  

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  Easy it find item on website.. Ordering was effortless.

  Review of 11/3/20, following an experience of 10/13/20 by JOHANN S. *

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• 5 / 5

  

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  quick delivery

  Review of 11/2/20, following an experience of 10/23/20 by SHIRLEY W. *

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• 5 / 5

  

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  BulbsDepot I can trust because the customer service is excellent!

  Review of 11/2/20, following an experience of 10/26/20 by CATERINA A. *

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• 5 / 5

  

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  Great job! Just what I wanted.

  Review of 11/1/20, following an experience of 10/18/20 by MCKENZIE P. *

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• 5 / 5

  

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  This is the only place online where I could find the ballast I was looking for. The circline ballast arrived quickly and was well-packaged.

  Review of 10/28/20, following an experience of 10/22/20 by NIKOLAS F. *

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• 5 / 5

  

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  Easy to use site, got what I wanted when I was supposed to. Glad to be able to find this otherwise difficult to locate ballast.

  Review of 10/27/20, following an experience of 10/20/20 by SEDRICK C. *

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• 5 / 5

  

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  Unexpected prompt delivery. Thank you. Keep up...

  Review of 10/26/20, following an experience of 10/17/20 by ESTEL T. *

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• 5 / 5

  

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  Easy to navigate site. Product arrived in timely manner.

  Review of 10/25/20, following an experience of 10/18/20 by KELVIN G. *

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• 5 / 5

  

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  Good selection, reasonable prices, large quantities available

  Review of 10/24/20, following an experience of 10/3/20 by DAVID B. *

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• 5 / 5

  

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  Order arrived timely and product as described.

  Review of 10/21/20, following an experience of 10/10/20 by URIAH S. *

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• 5 / 5

  

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  return customer.. Thanks for the schematic included

  Review of 10/20/20, following an experience of 10/14/20 by IZABELLA B. *

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• 5 / 5

  

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  Order received promptly. All as I ordered.

  Review of 10/20/20, following an experience of 10/15/20 by FOREST O. *

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• 5 / 5

  

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  Best price, ballast was perfect replacement and fast fast shipping.

  Review of 10/14/20, following an experience of 10/6/20 by TITUS S. *

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• 5 / 5

  

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  Part delivered ahead of time and worked with no issues

  Review of 10/14/20, following an experience of 10/7/20 by CONSTANCE M. *

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• 5 / 5

  

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  Great service. I ordered this exact part from a different manufacture and the item was back-ordered because they had to test it. I cancelled the part and found bulbsdepot.com. Not only was the product less expensive, but it came with an ignitor and capacitor. It was here in 4 days. I was waiting for the product from the other company for 3 weeks (Gordon Electric). I highly recommend this site.

  Review of 10/13/20, following an experience of 10/5/20 by FABIOLA M. *

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• 5 / 5

  

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  Amazing selection, unbelievable prices, and lighning-fast shipping. What's not to like. I will definitely order again and again.

  Review of 10/13/20, following an experience of 10/6/20 by TOBY S. *

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• 5 / 5

  

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  Good company to work with. Shipping was fast and sell quality items. Very fast response to my email.

  Review of 8/17/20, following an experience of 8/4/20 by MELISSA W. *

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• 5 / 5

  

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  Awesome customer service, we had delivery/carrier issues in the beginning and Scott was able to get everything all squared away for us on our account so that it's all smooth sailing from now on, he was super friendly and was able to customize our profile/shipping info so everything is perfect now. This is the only company I will buy our shop's ballasts from.

  Review of 8/14/20, following an experience of 6/2/20 by GISSELLE P. *

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• 5 / 5

  

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  Part delivered when expected.

  Review of 8/13/20, following an experience of 7/1/20 by RAYMOND L. *

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• 4 / 5

  

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  Good, but I did not get a notification when my product was shipped or any tracking information.

  Review of 8/13/20, following an experience of 8/5/20 by ERLING V. *

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• 5 / 5

  

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  I ordered ballasts for under-cabinet fluorescent light fixtures. They arrived promptly, in good condition, and worked as required.

  Review of 8/9/20, following an experience of 7/21/20 by CHRISTIAN S. *

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• 5 / 5

  

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  Easy ordering and fast delivery

  Review of 8/9/20, following an experience of 7/28/20 by ELMORE K. *

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• 5 / 5

  

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  This was my first order from Bulbs Depot and I am well satisfied with their service. The guy who I placed the order with, was friendly and knowledgeable. My order was well packaged and arrived on the day he said it would.

  Review of 8/8/20, following an experience of 8/4/20 by OPHELIA J. *

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• 5 / 5

  

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  I placed the order and it was delivered in time well protected .

  Review of 8/8/20, following an experience of 5/1/20 by MITCHELL K. *

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• 3 / 5

  

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  Was never given a shipping date or alert. Otherwise great.

  Review of 8/8/20, following an experience of 5/31/20 by KEARA G. *

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• 5 / 5

  

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  Delivered as promised. Well packaged against damage.

  Review of 8/8/20, following an experience of 8/1/20 by RYLEIGH S. *

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• 5 / 5

  

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  Timely. Excellent customer service

  Review of 8/7/20, following an experience of 7/26/20 by ALVINA W. *

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• 5 / 5

  

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  Excellent service

  Review of 8/7/20, following an experience of 7/3/20 by MARGARETTA S. *

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• 5 / 5

  

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  Placed the order on an hard to find bulb, so happy they had it and quick delivery.

  Review of 8/7/20, following an experience of 7/21/20 by VERNICE H. *

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• 5 / 5

  

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  Received product in atimely manner

  Review of 8/7/20, following an experience of 7/14/20 by BERNADINE K. *

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• 5 / 5

  

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  The bulbs we ordered are harder to come by and normally very expensive. Bulbsdepot shipped them pout as soon as they came in stock. We will use this company again.

  Review of 8/6/20, following an experience of 7/7/20 by GRAYSON G. *

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• 5 / 5

  

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  The best price available when I was looking for the smart bridge compared to other sites.

  Review of 8/6/20, following an experience of 5/6/20 by SHERMAN D. *

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• 5 / 5

  

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  Fantastic! Easy to order from and quick on the shipping. The customer servicemis great too.

  Review of 8/6/20, following an experience of 7/1/20 by CHRISTOPHER S. *

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• 5 / 5

  

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  No issues. Product as described and worked very well.

  Review of 8/6/20, following an experience of 6/14/20 by ADRIENNE B. *

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• 5 / 5

  

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  Very good

  Review of 8/6/20, following an experience of 5/30/20 by MAUREEN C. *

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• 5 / 5

  

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  Ballast was as described, price was good and it arrived in a timely fashion. USPS tracking isn't great but that's on them.

  Review of 8/6/20, following an experience of 7/30/20 by CHELSEY M. *

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• 5 / 5

  

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  helped find an acceptable replacement for a discontinued bulb, good price, prompt delivery

  Review of 8/6/20, following an experience of 6/30/20 by KAMREN M. *

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• 5 / 5

  

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  Found the product with a quick google search and ordered it just as fast. Installation was easy and it works great. 100% satisfied.

  Review of 8/6/20, following an experience of 6/16/20 by BRIA L. *

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• 5 / 5

  

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  Talked to a rep. for my order. My preferred way to order. Great experience.

  Review of 8/6/20, following an experience of 7/6/20 by DESIREE K. *

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• 5 / 5

  

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  quality product arrived in a timely manner

  Review of 8/6/20, following an experience of 5/18/20 by MAYMIE W. *

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• 5 / 5

  

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  Quick service, great price and didn't gouge me on the shipping!! THANK YOU

  Review of 8/6/20, following an experience of 7/29/20 by PRINCESS A. *

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• 5 / 5

  

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  Great service and part worked great! Will use them again

  Review of 8/6/20, following an experience of 6/8/20 by ARNO B. *

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• 5 / 5

  

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  Fast & efficient order process

  Review of 8/6/20, following an experience of 5/25/20 by JALON K. *

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• 5 / 5

  

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  very good --great information --easy to follow

  Review of 8/6/20, following an experience of 8/5/20 by XZAVIER S. *

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• 5 / 5

  

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  The site was easy to navigate. The shipping was fast. Getting updates on my order was helpful. I will use this site again.

  Review of 8/6/20, following an experience of 7/20/20 by ABDUL G. *

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• 5 / 5

  

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  Ballast came on time, no issues. Happy with seller.

  Review of 8/6/20, following an experience of 5/5/20 by SHAWNA C. *

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• 5 / 5

  

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  Orders are correct, arrive on time.

  Review of 8/6/20, following an experience of 7/14/20 by GINO L. *

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• 5 / 5

  

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  Fast reliable efficient

  Review of 8/6/20, following an experience of 5/1/20 by URIAH M. *

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• 3 / 5

  

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  Did never receive updates on the delivery, never knew item was on my postal box.

  Review of 8/6/20, following an experience of 7/15/20 by ELYSSA C. *

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• 5 / 5

  

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  The people I talked to was professional and knew what I need and got it to me quickly.

  Review of 8/6/20, following an experience of 6/11/20 by ZACHARIAH F. *

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• 1 / 5

  

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  I ordered a couple of Philips T-8 LED bulbs from BulbsDepot.com specifically because they were specified as plug-and-play for replacing standard fluorescent bulbs. When I received the order the packing slip indicated that a substitution to the latest version of the bulbs that I had ordered were being supplied. The substituted bulbs are not specified as plug-and-play, but I tried them anyway and they did not work in my fixture. I contacted BulbsDepot and they said to check Philips for ballast compatibility. I bypassed the ballast in my fixture (what I was trying to avoid by purchasing plug-and-ply in the first place) and they still didn't work. I requested an RMA, sent the bulbs back to BulbsDepot, and am still after two months waiting for a credit. Numerous emails and phone calls have not been returned.

  Review of 7/2/20, following an experience of 4/14/20 by GREGORIO K. *

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  Answer by bulbsdepot.com

  

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  Matthew - Thanks for the feedback. We were working with a partial staff last month but you refund was processed on May 20th. We also sent an email with the credit. Please confirm you received a credit on your credit card statement and let us know. Thanks. Bill

  Answer by Gregorio K

  

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  Thanks Bill. I just verified that my credit card was credited on May 20. However I have not received any emails from BulbsDepot since the RMA message on April 29. No matter now it’s done. Thanks.

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• 5 / 5

  

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  Very fast turnaround and accurate service

  Review of 5/30/20, following an experience of 4/28/20 by KATLYN H. *

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• 5 / 5

  

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  Very good

  Review of 5/13/20, following an experience of 4/21/20 by MARQUES H. *

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• 5 / 5

  

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  Easy! Good quality and service!

  Review of 5/7/20, following an experience of 4/21/20 by EMILIA H. *

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• 5 / 5

  

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  We received our bulbs ahead of schedule. They were a bit difficult to install but once installed my countertops are beautifully lit again. Thanks

  Review of 5/7/20, following an experience of 4/30/20 by AKEEM Z. *

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• 5 / 5

  

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  Bulbs and sockets were delivered quickly and were exactly as described. Thanks for the excellent service.

  Review of 5/6/20, following an experience of 4/28/20 by KENNETH M. *

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• 5 / 5

  

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  product was as described

  Review of 5/6/20, following an experience of 4/29/20 by ZITA E. *

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• 5 / 5

  

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  Had the exact manufacturer part I needed not a substitute. The web site was easy to use and delivery was quick. will do business again.

  Review of 5/6/20, following an experience of 4/28/20 by BRENDAN D. *

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• 5 / 5

  

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  Shopping on line was simple. Recieved my order promotly, in mint condition. Reinstalled the ballast and new bulbs the following day with no issues. Everything worked as expected and things are back to normal.

  Review of 5/6/20, following an experience of 4/29/20 by GARETT W. *

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• 5 / 5

  

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  great, thanks

  Review of 5/5/20, following an experience of 4/30/20 by GILDA N. *

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• 5 / 5

  

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  Product arrived four days sooner than I expected. Website easy to use.

  Review of 5/4/20, following an experience of 4/28/20 by TRAVIS B. *

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• 5 / 5

  

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  I was able to navigate the website easily to find the exact ballast I needed.

  Review of 5/3/20, following an experience of 4/26/20 by LEOPOLD M. *

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• 5 / 5

  

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  Perfect online service, communication and delivery. Totally satisfied.

  Review of 5/3/20, following an experience of 4/26/20 by LEILA T. *

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• 5 / 5

  

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  The price was excellent, and they did as agreed.

  Review of 5/1/20, following an experience of 4/24/20 by ELWYN K. *

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• 5 / 5

  

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  good price and quick delivery on top of a quality product. I will purchase again in the future.

  Review of 4/30/20, following an experience of 4/24/20 by NOVA H. *

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• 5 / 5

  

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  Easy to find

  Review of 4/30/20, following an experience of 4/24/20 by TIMMY M. *

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• 5 / 5

  

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  Customer service was great. Told of a delay but received order sooner than expected.

  Review of 4/30/20, following an experience of 4/13/20 by MYRIAM H. *

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• 5 / 5

  

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  Excellent communication; on time delivery of product as ordered.

  Review of 4/29/20, following an experience of 4/13/20 by TYRA S. *

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• 5 / 5

  

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  Excellent prompt service.

  Review of 4/27/20, following an experience of 4/21/20 by BRANDO B. *

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• 5 / 5

  

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  I looked everywhere for a fluorescent light fixture ballast that would retro fit an old fixture in our garage and was able to find it at bulbsdepot. Kudos to you folks!

  Review of 4/27/20, following an experience of 4/20/20 by YASMINE B. *

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• 4 / 5

  

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  good

  Review of 4/27/20, following an experience of 4/20/20 by ESTELL M. *

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• 5 / 5

  

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  Site easy to maneuver

  Review of 4/26/20, following an experience of 4/20/20 by IBRAHIM F. *

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• 5 / 5

  

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  Fast delivery of the correct item! Thank you

  Review of 4/26/20, following an experience of 4/17/20 by AMANI P. *

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• 5 / 5

  

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  On time and correct order

  Review of 4/26/20, following an experience of 4/22/20 by JETT H. *

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• 4 / 5

  

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  I ordered bulbs, and they came, but there was never a single communication to confirm the order - I had almost given up and decided to order again somewhere else, when after five days or so, the order arrived.

  Review of 4/26/20, following an experience of 4/18/20 by CRYSTAL S. *

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• 5 / 5

  

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  arrived unbroken and in decent time considering the situation

  Review of 4/26/20, following an experience of 4/21/20 by NOE B. *

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• 5 / 5

  

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  Everything easy to find

  Review of 4/26/20, following an experience of 4/12/20 by HARMONY E. *

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• 5 / 5

  

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  I found the website very easy to use with descriptive pictures that added clarity to the ordering process. The whole process, including shipping, was timely and worked as advertised — I was well pleased!

  Review of 4/26/20, following an experience of 4/21/20 by LUCIANO J. *

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• 3 / 5

  

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  Slow delivery. Items took 20 days for me to receive them.

  Review of 4/24/20, following an experience of 4/4/20 by JOAN M. *

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• 4 / 5

  

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  I like the product and just wish they had communicated a little better so I knew it had shipped

  Review of 4/23/20, following an experience of 4/5/20 by CHELSEY D. *

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• 5 / 5

  

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  Easy to order on line and sent same day got it the next day..wonderful service will be your pr. person thank you

  Review of 4/22/20, following an experience of 4/17/20 by CRAWFORD R. *

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• 5 / 5

  

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  Very quick delivery. Product was as described. Will order from Bulbs Depot again.

  Review of 4/22/20, following an experience of 4/13/20 by CONRAD B. *

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• 5 / 5

  

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  smooth transaction

  Review of 4/22/20, following an experience of 4/15/20 by ADALINE C. *

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• 5 / 5

  

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  Quick and easy, needed to reorder the same part, it was in my order history, clicked "reorder" and had the new part 2 business days later. And that was during a pandemic!

  Review of 4/22/20, following an experience of 4/16/20 by KATELIN S. *

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• 4 / 5

  

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  I placed and my order and received my item in about a week. In the email confirmation it mentioned that I was going to get a email about the shipping as well with tracking. I didn’t receive that option for some reason but still received my item. It works perfect. I have no complains for the item or performance, just that I didn’t receive tracking information or the email that the item was shipped. But overall everything was great!

  Review of 4/21/20, following an experience of 4/16/20 by VICENTA H. *

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• 5 / 5

  

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  the site was very easy to use and easy to check out.

  Review of 4/21/20, following an experience of 4/16/20 by KYLE T. *

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• 5 / 5

  

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  You had the part!! The postage cost more!! But it works!!! And I didn't get electrocuted!!!

  Review of 4/21/20, following an experience of 4/14/20 by MURRAY K. *

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• 5 / 5

  

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  Perfect order !!

  Review of 4/20/20, following an experience of 4/15/20 by MINNIE C. *

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• 5 / 5

  

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  Very good service. Speedy delivery of the product ordered.

  Review of 4/20/20, following an experience of 4/10/20 by DAPHNEE C. *

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• 5 / 5

  

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  Fast delivery - and not one bulb was damaged in shipping! Good value!!!

  Review of 4/19/20, following an experience of 4/13/20 by ROSALEE W. *

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• 5 / 5

  

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  Easy to order and fast shipping

  Review of 4/19/20, following an experience of 4/14/20 by MANLEY H. *

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