Customer reviews
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Response timely and always provide useful inside to understand the tax topics!
Review of , following an experience of by PRESTON N. *
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Very efficient. Since it was my first time doing fbar, I had many questions, which were answered in a timely manner. Both Jeff and Dafne were extremely professional and helpful.
Review of , following an experience of by CRYSTAL L. *
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Great experience overall. I really appreciate the clear communication and attention to detail.
Review of , following an experience of by NICKLAUS M. *
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Terrific! Bright!Tax offers a really prompt, thorough, and friendly service.
Review of , following an experience of by JED O. *
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The entire team was professional, friendly and informative. They were kind to emergency questions I had when my daughter was sick and I had planned days overseas that I feared may have risked my status. My taxes were done to need and within a fair time. I will be back. Ted and Allyson were both fantastic to work with. I couldn't say enough of the ease of working with them.
Review of , following an experience of by IKE H. *
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Excellent. Very helpful. Very responsive.
Review of , following an experience of by ELIEZER S. *
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Communication was quick and effective. Process was easy to understand and I felt that I was able to ask questions at any step. Friendly interactions that put my mind at ease. Thank you for the help! I will be using your service in the future!
Review of , following an experience of by ANNETTA W. *
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I've been a Bright!Tax customer for many years & have become used to a highly professional, competent & responsive experience for my annual tax filing.
Review of , following an experience of by MARISA S. *
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Fantastic. Great team, very open communication, fast follow-up, easy portal for uploading materials without making me spend a ton of time entering in the figures myself. Working with past companies made me enter so much information into their system I wondered why I was paying them! Thanks for a great experience. Will recommend you!
Review of , following an experience of by CICERO J. *
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Very helpful staff!
Review of , following an experience of by ROBYN D. *
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Each year I have used Bright!Tax, I have been impressed with the professionalism and support offered by Dafne and Allyson. They have dealt successfully with my inexpert computer skills and been accessible, when I have rung for immediate guidance. Reassuring and efficient. Great!
Review of , following an experience of by DAX P. *
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Everything excellent. Maybe just a more personalized comment or summary at the end to summarize would be nice though.
Review of , following an experience of by KOBY K. *
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Great, even if you can tell they were super busy, they always helped me through the process, which was new for me.
Review of , following an experience of by MICHEL R. *
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All staff at Bright!Tax are a pleasure to work with! They are informative and confident, which creates ease and comfort of doing business.
Review of , following an experience of by HANNAH L. *
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Wow! Great service. Super prompt responses, attention to detail, no problem reading French pay slips... I couldn't ask for more! I was referred to you all and my friend didn't steer me wrong!!
Review of , following an experience of by KIANA G. *
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How I'd describe the accountant who prepared my return: competent, friendly, accessible, responsive, straightforward, patient, reassuringThank you. I'll be back.
Review of , following an experience of by ROLANDO H. *
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I was relieved to put my worries in the hands of competent people who answered my questions and made the experience much easier. Thank you!
Review of , following an experience of by ALISON O. *
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One of the best services I've used! Excellent communication, supportive and professional staff I will make Bright!Tax my go to every year.
Review of , following an experience of by CORNELIUS K. *
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Very professional and attentive. A pleasure to work with.
Review of , following an experience of by KIARA F. *
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The staff at Bright Tax are extremely patient and responsive. The online interface was very clear and easy to use. I can recommend their services 100% and will certainly reuse them in the future.
Review of , following an experience of by MACEY G. *
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Katelynn is fantastic to work with!
Review of , following an experience of by CAROLINE R. *
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Excellent ,Staff are extremely cooperative and helpful
Review of , following an experience of by TOMASA T. *
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The Team that I have worked with over the last few years are extremely professional, informative and quick to answer any questions. I will definitely be utilizing their services next year and the years to follow.
Review of , following an experience of by DOROTHEA S. *
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I am really very satisfied!
Review of , following an experience of by ARNOLD M. *
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You team is very professional and has been a big help to get through this US government tax mess.
Review of , following an experience of by BRIGITTE T. *
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PAIN FREE!!
Review of , following an experience of by RUBIE S. *
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It was incredibly easy to get set up for the services. Everything worked, and the automated emailed provided good communications. It's been a very seamless process end to end and I would def use this service again.My only one challenge was that it may have taken longer than expected. However, I'll know this for next year as well.Thank you for your great work and efficient services.
Review of , following an experience of by VERLIE C. *
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I found Bright!Tax extremely professional, hard-working, pleasant & most importantly they deliver.
Review of , following an experience of by BRAYAN A. *
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Great.
Review of , following an experience of by VELDA B. *
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I'm very happy with my experience and results. Definitely will continue to file my taxes with Bright!Tax
Review of , following an experience of by HAVEN F. *
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The tax questionnaire and document upload process was much simpler than other expat online preparers. The commnication back and forth was quick and responsive. The process took longer than I had anticipated. Note to self: start earlier next year!
Review of , following an experience of by SHERWOOD S. *
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I wish I had switched to Bright!Tax sooner! They were pleasant, extremely helpful, and answered all questions thoroughly and in a timely manner. I will definitely be using them again next year I cannot recommend them enough.
Review of , following an experience of by ODELL R. *
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This year it was an excellent experience, despite (or maybe a little because) of a change in representative. Very happy, very responsive, great preparation.
Review of , following an experience of by CLEMENTINE T. *
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Always a pleasure.
Review of , following an experience of by JULIUS J. *
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Always easy
Review of , following an experience of by DOCK W. *
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Excellent service
Review of , following an experience of by ANTONINA A. *
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Very positive. Helpful.
Review of , following an experience of by KALEY S. *
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Generally painless or as much as taxes can be.
Review of , following an experience of by HERMINIA S. *
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Supper responsave and confident in their work. I'm in good hands with Katelynn & Dafne.
Review of , following an experience of by FRANCO E. *
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Efficiently filed my US tax returns in collaboration with my UK Tax Accounts
Review of , following an experience of by BELLA H. *
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The people at Bright!Tax have always been helpful, friendly and very knowledgeable :)
Review of , following an experience of by VERLIE H. *
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Very quick responses, kind and courteous, perfect! Thank you for everything!
Review of , following an experience of by BARRETT T. *
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Very patient, friendly and knowledgeable.
Review of , following an experience of by KARI P. *
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Very good service for a very reasonable price
Review of , following an experience of by DARIANA W. *
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Kind, efficient, affordable
Review of , following an experience of by MIRACLE B. *
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Incredibly knowledgeable and detailed. Very much appreciate the thoroughness of service. Thank you.
Review of , following an experience of by EUDORA T. *
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Punctual, professional, they deserve every penny
Review of , following an experience of by ILA S. *
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Bright!Tax was very professional. They quickly and painlessly handled all my Australian-specific financial circumstances. Would highly recommend them to other US Expats.
Review of , following an experience of by BENTON K. *
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Helpful and responsive as always. Much appreciated.
Review of , following an experience of by ANTONIO K. *
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Excellent
Review of , following an experience of by JERAMY A. *
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Timely, high quality service from a very capable team. I am a repeat customer and look forward to working with the team again next year! Thanks!
Review of , following an experience of by SHANNA W. *
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My least favorite thing is having to file to the IRS. I appreciated the fact that an extension was automatically filled for me, and the electronic filing is available.
Review of , following an experience of by PAOLO M. *
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Always a pleasure to deal with Katelynn and the team - Daphne and now Jeff. My returns aren't complex but the one - and only - issue I had was clarity over which forms needed to be signed and returned at the end of the process. Otherwise I'm completely happy and could not imagine going elsewhere.
Review of , following an experience of by WILLIAM L. *
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Very courteous and kind
Review of , following an experience of by SEAN P. *
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It was very easy.
Review of , following an experience of by BETHEL R. *
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I have no problem so far. Bright!Tax always accomplishes getting my taxes done in a timely fashion
Review of , following an experience of by FIDEL T. *
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The team at BrightTax was timely, cooperative, and patient. They also delivered a great result for me on my taxes!
Review of , following an experience of by ANTONIETTA K. *
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Very professional, very fast, very helpful, and very friendly to boot. I've used BrightTax for years now, and don't plan to change providers. Katelynn, Melody, and Dafne are simply super.
Review of , following an experience of by STEPHEN L. *
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Everything went really well under the circumstances with the Covid-19 pandemic. I particularly liked the email I received saying that I owed taxes. It was very clear that the person writing the email wasn't a robot. The person clearly was concerned about my welfare. I really liked this. I had originally picked 4, but I changed it to 5 stars after this memory came back to me. Good job showing empathy!
Review of , following an experience of by RAPHAELLE S. *
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Solid, dependable. Looking forward to working with Bright!Tax going forward for future US filings
Review of , following an experience of by AIMEE W. *
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Third year, I think? It's definitely pricey -) but it's always been a seamless and easy experience.
Review of , following an experience of by PRECIOUS B. *
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Responsive, clear and very friendly. Loved all the communications and explanations. Will be recommending to my expat friends.
Review of , following an experience of by VINCENZA P. *
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This is my third year working with Bright!Tax, and the experience has been convenient and reasonably priced.
Review of , following an experience of by ELDON L. *
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Taxes were promptly done.
Review of , following an experience of by ALICIA D. *
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Professional, thorough and fast.
Review of , following an experience of by LYNN M. *
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Katelynn was brilliant. I had complete confidence in absolutely everything she did for me. Thanks so much.
Review of , following an experience of by KARINE R. *
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Great communication and service. I have been very happy with Bright tax for 2 years in a row!
Review of , following an experience of by ANDRES U. *
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Helpful, corteous, responsive, over all great experience. Looking forward to 2021.
Review of , following an experience of by OTILIA V. *
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I felt I received focused attention and that my tax professional was easily reachable and available.
Review of , following an experience of by KAREEM W. *
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Excellent - above average service levels, prompt responses, accurate materials.
Review of , following an experience of by LOMA N. *
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I found everybody I interacted with at Bright!Tax to be courteous, prompt and a pleasure to interact with.
Review of , following an experience of by SANDRINE G. *
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I almost went with Taxes For Expats, but their website was too confusing and it looked like I had to do all the work. You were going to fill out all forms based on my supplied tax documents. I also felt like I was dealing with actual people. From a customer standpoint this is an expensive, complicated and long distance service which is a pretty scary deal. In addition I'm dealing with the IRS with an unknown outcome. So this whole thing is a major event in my life. Thank you for your great work and after the fact follow through. I will use your services again.Anthony
Review of , following an experience of by ALEXANDRA K. *
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Easy for me which is what I wanted.
Review of , following an experience of by BRENDEN L. *
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Jeff Chaney och Katelynn Minott och Dafne Adams have all been fantastic. It was a real pleasure working with them. Everything went smoothly and they were very thorough. I really enjoy the ease of the whole process. Thanks for this year!
Review of , following an experience of by ISAIAS G. *
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I accidentally found you online by searching on google about International taxes. I needed someone with the expertise of the US and Brazil tax laws. From the beginning, Allyson was there to help us, always very professional and knowledgeable about both tax worlds. We have had an immense pleasure in working with her and will continue with her and the team moving forward.
Review of , following an experience of by ALVA H. *
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Great, simple and quick! Very responsive to my questions and concerns.
Review of , following an experience of by ELTON K. *
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Overall experience with Brighttax went very smoothly. I used your service in 2018 and now in 2019. Both times, the accountant in charge of my account was very responsive and helpful. I will most likely use Brighttax for my 2020 taxes unless the cost of services is increased once again. I noticed that my 2019 tax service almost cost the same as my 2018 tax service even with my returning client discount as Brighttax raised their price to coincide with the returning client discount.
Review of , following an experience of by CLARISSA U. *
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I have been using your services for many years. Never had any problems.
Review of , following an experience of by CAROLE H. *
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Very fast and professional service, easy and clear instructions, secure and reliable website and very friendly people who care about their clients.
Review of , following an experience of by JERMAINE E. *
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Katelynn went above and beyond in answering questions. She was always polite and professional. Thank you for everything Katelynn!
Review of , following an experience of by OLA C. *
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Everyone that I work with, especially my CPA, Katelynn Minott, is so patient in handling my questions and queries. I know absolutely nothing about US tax, as I've been in the UK my entire working life, so it's really useful to have such kind and knowledgeable people at hand to help. Their patience is much appreciated, as my job requirements often mean it takes a long time for me to respond to their emails! Thanks to Katelynn, Jeff and Dafne for another pain-free year of filing from abroad!
Review of , following an experience of by OTTIS B. *
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I have worked with Katelynn and her team for about 5 years. They are professional, responsive and friendly. I would recommend BrightTax to anyone.
Review of , following an experience of by GIDEON K. *
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I felt I received focused attention and that my tax professional was easily reachable and available.
Review of , following an experience of by RUBY S. *
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Very easy and professional. Thanks again.
Review of , following an experience of by CLAUD O. *
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Very satisfied. Communication was prompt, information was conveyed clearly, both Allyson & Ted showed interest in fully understanding my needs and situation, and I ended up getting a refund I hadn't expected. I'll certainly be recommending your firm to fellow expats.
Review of , following an experience of by BETTE H. *
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Easy, for what I originally felt was such a complicated situation.
Review of , following an experience of by RAHUL O. *
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I have been using your services for many years. Never had any problems.
Review of , following an experience of by PETER G. *
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Bright!Tax was responsive, extremely easy to work with and reasonably priced. Everyone I dealt with was courteous and professional. I highly recommend Bright!Tax services!
Review of , following an experience of by PALMA T. *
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Everything is made very easy and everyone is extremely helpful.
Review of , following an experience of by MALCOLM G. *
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Very diligent team, well informed about tax laws and responsive. You cannot ask for more as a US national living abroad.
Review of , following an experience of by JERAMY M. *
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Representatives were knowledgeable and responsive.
Review of , following an experience of by EFREN M. *
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GREAT
Review of , following an experience of by CHELSIE M. *
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Good
Review of , following an experience of by MARIE B. *
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Great to work with, friendly and helpful. Very good communication, great service. Only negative would be it seems a bit pricey, but prob on par with competition. Great to work with.
Review of , following an experience of by IVY H. *
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Everyone I interacted with at Bright!Tax was very professional, personable, and informative. This was my first year living abroad, which came with many of its own challenges and unknowns. Taxes were a huge fear of mine, and I knew very little going into my first international tax experience. Allyson was always available to answer my questions, and I could tell that she, and her associates, took great care to explain everything to me. Her and her team were responsive through emails, and often offered to set up a phone call in case I had additional questions. I felt that I was in good hands with everyone I worked with. I will definitely be using the service again!
Review of , following an experience of by DEMARCUS S. *
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I enjoyed my entire experience with Bright Tax both Katelynn and Daphne were super responsive, thorough, and helpful. I am excited to work with them again next year :)
Review of , following an experience of by DALE T. *
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Very thorough, professional and overall a great experience.
Review of , following an experience of by ROSEMARY J. *
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Fantastic experience. I had a complex situation with multi-state and multi-country income issues. Bright!tTax (Allyson/Dafne) interrogated the situation efficiently and effectively gathered the key information for an early submission. Very grateful for all of their knowledge, professionalism and effort.
Review of , following an experience of by CHRISTY P. *
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Very thorough, professional and overall a great experience.
Review of , following an experience of by CLINT B. *
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Always a pleasure working with Bright!Tax and Allyson! We'll be a lifetime clients for sure.
Review of , following an experience of by QUINN S. *
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