Customer reviews
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No issues at all. Great service. Cute sweater.
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A very positive experience.
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This was my first order back in mid December. Now, I'm waiting for my 3rd order to come in. I find the site easy to navigate. Delivery was good.
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I’m really impressed by the delay and I had what I was looking for thank you
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Good quality clothes at good price.
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Easy to navigate.
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There was a hole in the jeans (pockets of the cargo) I realised this as soon as I put my airpods on the pocket and it fell right at the bottom of the jeans
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Answer by bestsellerclothing.caFlagHi Christian, We apologize for this. You should contact customer service about placing a return for a damaged item. You can contact them at canadasupport@bestseller.com
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The Only brand clothing size runs larger compared to the Vera Mode. It would be helpful to indicate this on your website.
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Quick and convenient!
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I’d love to write a review but the products NEVER CAME.. unfortunately this amazing company sent my package to an address no where near my house it’s been about 2 weeks and I’ve heard nothing so that’s great ;)
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Answer by bestsellerclothing.caFlagHi Sabrina, The package was delivered at the address you entered in your order. I do not understand why you entered an address that was not your own.
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BUYER BEWARE!! These boxers are TINY. And no returns or exchanges!! Bought $100 worth of size M boxers which are more like S. which don’t fit. There’s nobody to call, it goes straight to voicemail! Check reviews before buying!! They’re unworn, All I needed was to exchange to large but they didn’t allow it!! I’m a size M in all other brands THIS IS WHY AMAZON CANT BE BEAT!!
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Answer by bestsellerclothing.caFlagHi Sunny, We apologize for your experience but we cannot accept returns on boxers for obvious sanitary reasons. There is not way for us to know for sure if they were worn or not. This is clearly spelled out in our return policy.
Answer by anonymous aFlagIf someone needs to change the size then obviously they’re unworn. Why would someone wear all 8 boxers and then say they want to exchange for a another size. I opened one and didn’t even try to try them on since they are TINY like kids size M.
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Fast and easy
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Good
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We always buy this brand. It was great, except that out of two x3 L packs of underwear purchased , 1 pair had L as a size but was definitely way smaller, so we couldn't use it. Other than that, it is all great!
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No return slips can found inside the bag., package feel cheap. The size is too hard to image, I normally get M, but this is L arrived.
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I definitely recommend bestseller clothing. Jack Jones clothing fits just right, and I will continue to shop here!
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Took a while to get here compared to past orders but probably because of holidays and covid.
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Ordered Jack and Jones shirts for my son. Prompt and hassle-free!
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Socks too big and T-shirt different as picture
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Amazing!
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Good fit, fast delivery. Happy with my purchase!
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Loved the coat, and the price($100 less than department store sale price). Shipping through Canada Post though wasn't great and took 3 weeks Montreal to Vancouver. Excellent customer service follow up however.
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I am impressed with the quick delivery of my order. I had ordered two coats as I wasn't sure which one would fit. I had no trouble returning (postage paid) the coat that did not fit.
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Even though I was told the order would arrive before Xmas..it came a week and a half after.
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Fits well and material was thicker than expected which is nice
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Le produit est bon et livraison est très rapide , très bon service
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Fast shipping
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I received my order after waiting for 30 days and i didn’t got any notifications as my order has been delivered
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Answer by bestsellerclothing.caFlagHi, We sincerely apologize for the extended delay. Canada Post is usually much quicker at delivering packages and we cannot explain why it took over two weeks this time. We're only happy that your order made it through and hope you are happy with your jacket.
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Dis not get my prosuct after 1month
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Answer by bestsellerclothing.caFlagHi, According to Canada Post tracking, your order was delivered on January 7 at which point we sent an email confirming this. If this was not the case, you should contact customer service at canadasupport@bestseller.com.
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I have not received my order and the link to your customer service is deactivated so I cannot reach your company, very unhappy with this order
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Answer by bestsellerclothing.caFlagHi, We sincerely apologize for the inconvenience. It appears that Canada Post had lost track of your package but I can see that it was scanned in Victoria BC yesterday. If you do not receive it by the end of the day, please contact customer service at Canadasupport@bestseller.com
Answer by anonymous aFlagThat's great news! thank-you
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No refund was issued after return
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Answer by bestsellerclothing.caFlagHi, We apologize for the inconvenience. I have requested an investigation on your case. If you do not receive a refund in the next few days, I suggest you contact customer service @ canadasupport@bestseller.com
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We finally received our items- which were Christmas presents for my partner. It took a little while, given all the shipping hold ups because of the current circumstances- but they were on schedule and they were all perfect- new favourites for my partner's wardrobe. Great experience and great products!
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Very good service
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adff
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The quality of your items have decreased tremendously. The fabric selection does not match the prices at all. Whatever happened to your customers service dept? I’ve been tossed around. Sent numerous emails and still no reply. Horrible experience shopping with you guys. Will definitely take my business elsewhere
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Answer by bestsellerclothing.caFlagHi Rita, We're sorry about your experience. We've been changing up our Customer Service in order to serve you better around the clock and it has brought some issues.
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Good
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I was unable to see any details regarding where my package was a first, but after 10 days I could see it.
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Great clothes!!
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Great service, quick and accurate
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Pretty easy to navigate the site. Very quick and efficient process. Highly recommended
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Won’t stop buying from you!
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Fast delivery, easy returns. Great customer service. Thank you.
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Great to deal with via email with the issue I had
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Came nicely packaged and the products are awesome
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Good options and quick checkout.
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Excellent service! Thank you for a great experience and looking forward to doing much more shopping with you!
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customer Service was great and returns were easy and hassle free
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The site was easy to navigate and the customer service was great! We were super satisfied with our order!
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The clothes are only long fit in the body. The sleeves don’t fit that long.
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Really good services and not hasard to return an item
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The shipment was quick. Exactly what I ordered. no billing issues or returns.
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I received my order on time and was pleased with the shipping updates provided. The teddy coat I felt was more like a medium to large rather than a small. Otherwise very nice product. The only reason I would hesitate in placing a new order with bestsellerclothibg is the returns policy requiring a printed return label . I Find it inconvenient as my printer is not working. A return’s code would be a lot easier and quicker
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Site was easy to order from and order arrived quickly.
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Coat arrived in a timely manner. All around positive experience.
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Beautiful coat! Excellent service! Had to return the coat because it was a bit big but I might reorder smaller size. Excellent sales price too!
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Very happy nice looking jacket thanx for the great price
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It got here so fast! And it works well! Usually these ink cartridges cost like 80 each but I got 5 of them for 65. Very happy!
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I got my order before time even in this panademic,nicely packed and nicely delivered. Thank You for your service
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Pretty true to size. Love the organic cotton items
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Good service fast and satisfied with the product
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Got my package right when I needed it and also very convenient to track the package. Definitely recommend to purchase online rather than visiting store to atop spread of CoVid-19.
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My experience is mixed. Shipping is VERY SLOW. Products ship through Canada post. Which we all know stays in their warehouse for over a week without updates. The service needs additional shipping options like FedEx or purolator
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Awesome
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Great product, favourite long sleeve T
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The site is very easy to navigate and the shipping was very fast. Will definitely order from bestseller again!
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Excellent selection of Vera Moda jeans (my girlfriend's favourite brand). They fit perfectly and show off her sexy legs and perky butt. Highly recommend!
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Order was delayed by a few days. However l was kept posted all the way along as to where the package was in the transition of delivery.
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Fits true to size, great quality and value.
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very nice
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Very responsive merchant. Product was delivered in good shape and appropriate time frame, however I had to return it because it did not fit properly (not merchant fault), and another little inconvenient was that I ordered a black item and received it in navy blue. Return was acknowledged promptly and refund was processed timely. I would recommend this merchant.
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Super
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Perfect.. Fast delivery n awesome products
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great experience overall, the jacket showed up within 5 days
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Great stuff, good price
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Fast getting me my order ...very pleased with the service
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Great pricing, clothes as described. Fit as described. Would buy again.
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Very good.
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Very good, great service. I would recommend.
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Very good service and quick delivery
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Received my order without a Problem. Excellent Service
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Shippining is somewhat unpredictable other than that no complaints. Clothing is always the same as portrayed in the site, which is very good when buying clothes online. Although sizing is always challenging, now I order a size up of the same item and return the one that didnt fit. Returns easy, very straightforward and free.
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Good
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Great site. Easy to use and my order arrived quickly.
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My son love Jack and Jones so it was great to see your sale and get him 2 pairs of pants and socks for Christmas
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Return was easy and seemles and refund was issued 3 days after product was shipped.
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Best product
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The selection and prices are excellent. Speedy delivery and easy returns when I needed to change sizes. I will definitely order from here again.
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the quality of the clothes were good.
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I love it
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Sauf, que la réception a été tres longue avec Poste Canada. Plus de 2 semaines. Même si Poste Canada a toujours pleins d'excuses pour leur temps de livraison. J'ai fait d'autres achats dans la même période. Et j'ai eu un meilleur service et rapidité de livraison. Mais, bon c'est votre choix de faire affaire avec eux. Sinon, question de mes achats. Bien satisfait. Merci!
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Everything went smoothly, would recommend.
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Love the coat. It arrived in 5 days and I couldn’t be happier!
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Navigating the site was super easy!! My delivery times changed and it ended up being longer but it was right around Christmas!
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3 days to have the jeans. Very good
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Amazing Jacket!! A little long for the delivery but we understand we are in pandemic!! Muchas Gracias!!!!
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I had put in the wrong address told your team write away they said they would fix it but it still had the wrong address on it. Luckily it got delivered to my address still (which I thought I would I just wanted to be safe then sorry) but yah. If it didnt matter that I wrote Avenue twice they should told me instead of saying they changed it when they didn't. But the clothing was nice cooler cute good price.
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The order was easy to place and products arrived as depicted. The shipping time was longer than anticipated; however, most deliveries are delayed lately.
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Ordered 2 shirts. One arrived. No note indicating the other was no longer available until I inquired.
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Excellent sturdy elegant product. Speedy delivery.
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gooood
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