Customer reviews
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Excelente servicio.
Review of , following an experience of by AMARA S. *
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Mitch was quite helpful in helping me change my car insurance. It was a quick process and it was priced very fairly
Review of , following an experience of by AMYA S. *
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Karen is very helpful and prompt at servicing our account. She gets it done and I don’t have to worry about the details being over looked ! She’s your gal!
Review of , following an experience of by MADELYN S. *
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They helped me save over $800 a year on my car insurance. Couldn't be more happy
Review of , following an experience of by ELLIS W. *
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The agents at Keystone have been awesome! We've loved working with them during our time in Provo, and will continue to work with them as long as we can.
Review of , following an experience of by ELLIOT W. *
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I highly recommend Mitch to help you with your insurance. He is great and really helpful!
Review of , following an experience of by FLETCHER W. *
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Jason was thorough, efficient, and an overall pleasure to work with. I highly recommend Bear River Mutual.
Review of , following an experience of by WILBURN S. *
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We shopped around for Auto insurance for months, looking for the best coverage for the best deal. Bear River (through Keystone) had by far the best rates. If you are a Utah driver I highly recommend them. My wife has been rear ended twice since we have been insured with them and they were fast and responsive both times in helping us get the most possible compensation for these accidents. They are easy to work with in person, over email or on the phone.
Review of , following an experience of by FREDA R. *
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Great communication! Clear rhetoric, fast responses, and respectful. I can not believe it took me this long to find this company.
Review of , following an experience of by TREVION R. *
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Excellent people and very professional
Review of , following an experience of by LISA H. *
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Great place gave me what I wanted at the best price amazing
Review of , following an experience of by KIP C. *
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The atenci?n was incre?ble. Thanks Bear River Mutual.
Review of , following an experience of by REANNA K. *
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Great company easy to work with and they saved me money bottom line Jason did a great job
Review of , following an experience of by SALLIE C. *
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Great Agency. . . Very Easy to work with. Highly recommend!
Review of , following an experience of by JANESSA P. *
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Keystone has been very responsive to any questions. They saved me over $2000 a year on my insurance
Review of , following an experience of by EVERETT Q. *
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The gal I talked to was so patient and pleasant. It was a quick and easy phone call I am grateful for bear river's help.
Review of , following an experience of by VALLIE W. *
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Everyone here is so responsive and helpful! Best insurance company I’ve found in the area.
Review of , following an experience of by FREDERIQUE B. *
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Always have been helpful and being upfront with cost and the services.
Review of , following an experience of by LUZ L. *
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Keystone Insurance has taken really good care of me and family. We've done our car insurance through them for the last five years, going on six. They shown me all of my options and helped me get the right coverage amount for my needs. All of their representatives are fun to work with, respectful, and knowledgeable. That take me seriously. Thank you Keystone Insurance.
Review of , following an experience of by JAYLAN S. *
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Tamara has great customer service and is always happy to help with any questions I have regarding my insurance. Would recommend using Keystone Insurance to anyone interested in Bear River!
Review of , following an experience of by PINKIE B. *
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Keystone has been my agent for about 8 or so years now And have always been wonderful to work with. Jason is our agent and has always treated us right. I called him to get a re-quote on our insurance and he saved us almost $100 a month.
Review of , following an experience of by EARLINE M. *
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Muchas gracias. A todas las personas que Participaron para darme un mejor servicio. De antemano lo recomiendo. Por ?breme encontrado mi mejor opci?n.
Review of , following an experience of by AMPARO G. *
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Sheree at Keystone/Bear River Mutual was amazing! Friendly, personable, easy to work with , honest and really figured out what we needed! Switching to this company from our prior insurer is saving us about $4500 a year for the same coverage. 10 stars ?? ?????????????????? Thank you!!
Review of , following an experience of by ENA G. *
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Awesome experience. I filled out a quote online, and then Mitch reached out to me and helped me out. Very professional, very kind, and easy to work with. I’m a bit of a difficult customer in a lot of ways, but I was able to cut my insurance rate almost in half with their help. Thank you!
Review of , following an experience of by MARVIN W. *
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Jason was amazing and so helpful!
Review of , following an experience of by DEVEN B. *
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Shannon was very helpful and got us the coverage we need.
Review of , following an experience of by CLEMENTINE C. *
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Highly recommend, efficient and kind friends!!
Review of , following an experience of by CALEIGH S. *
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They were very friendly, straightforward, and helpful. I called to get renter’s insurance and it only took me a few minutes. Along with that, I was never on hold for more than a minute. I highly recommend these guys!
Review of , following an experience of by VERGIE M. *
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Brent Thurman with KeyCity is as knowledgeable and proficient on casualty lines and auto insurance as any agent I’ve worked with. He has been great with coverage associated with my business. Highly recommend.
Review of , following an experience of by KOBY B. *
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Keystone Insurance is where you should go if you want to get affordable auto insurance that fits your needs.
Review of , following an experience of by CLOYD N. *
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Good rates from Jason and quick service!
Review of , following an experience of by KEAGAN M. *
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Karen was a tremendous help and was able to get us an amazing quote. Friendly and informative.
Review of , following an experience of by MURIEL C. *
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Keystone is professional, transparent and dedicated. This has been the best experience i have ever had. I highly recommend this is where you go.
Review of , following an experience of by HUDSON B. *
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Very helpful Celia is the best thank you!!
Review of , following an experience of by BESSIE R. *
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Sheree was great to work with. We were looking to save money on car insurance.
Review of , following an experience of by MORTIMER H. *
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This agency has done a great job. I appreciate how patiently they answer my questions. Over the phone or in person, I feel like they treat me well.
Review of , following an experience of by ADAM H. *
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Karen has been awesome to work with for insuring rentals. I always seem to be calling, emailing, and texting her with changes or updates and she is always on top of it. Thanks!
Review of , following an experience of by JOYCE H. *
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Swift response to our flat tire on a busy road. Excellent service.
Review of , following an experience of by BROOKE O. *
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Mitch over at keystone Insurance responded quick, and professional. Got me an insurance quote i could afford the same day I contacted him. Would recommend, and use again. Thank you
Review of , following an experience of by JUDSON H. *
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Great price, better value than my previous insurance provider. Customer service was easy to deal with - professional, nice and not pushy.
Review of , following an experience of by MAGALI G. *
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I have been with these guys for a few years now and they have always done everything they can to help me get what I need. They always get back to me in a timely manner if I call after hours. I am very happy with their service.
Review of , following an experience of by ALEXANE F. *
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Sheree did an awesome job and was very professional. I enjoyed talking with her and would recommend her to my friends and family.
Review of , following an experience of by DUNCAN N. *
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Great to work with. Very clear and straightforward.
Review of , following an experience of by RAMON B. *
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Karen at Keystone was great to work with. I was anxious to get my new policy in place, so I called a bunch of times, but she was really patient with me and answered all my questions.
Review of , following an experience of by CHEYANNE M. *
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Excellent experience working with Mitch he was very helpful and got me a excellent rate. Will let all friends and family about Keystone.
Review of , following an experience of by ANIKA B. *
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Great service, professional and friendly.
Review of , following an experience of by ALLIE P. *
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Working with Mitch has always been awesome. Anytime i have questions he explains it in a way that anyone can understand. We recently added earth quake insurance to our home and he made the process quick and easy! 100% recommend Mitch to be anyone’s insurance agent.
Review of , following an experience of by BLAIR R. *
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Karen is awesome to work with! She is always super positive and very friendly! I have appreciated all her help!
Review of , following an experience of by JACQUES O. *
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We just switched to Bear River Mutual for our auto and home insurance. The savings and customer service are insanely better than our old provider. I’m talking over $1000 a year better. I should have switched years ago. Thanks again Mitch!
Review of , following an experience of by SHAUN S. *
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Using Keystone was a great experience. They were very quick to respond to questions and I ended up saving money and understanding my coverage options a lot better. Keep up the great work.
Review of , following an experience of by MAKENZIE B. *
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I used Keystone to fire my current insurance company. Keystone were fast and efficient. The price was right for me. So far I have no problems.
Review of , following an experience of by BRADY B. *
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It was fast and easy and great customer service.
Review of , following an experience of by MITCHEL P. *
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Tamara had lots of info to help me make a decision about the various details and my needs. We will follow up next week.
Review of , following an experience of by ABE F. *
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Mitch is great! You will not be disappointed if you work with him.
Review of , following an experience of by HANS H. *
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Dishonest company. Will not accept liability in accordance with official police reports.
Review of , following an experience of by SERENITY R. *
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I have tried for years to find an insurance agency that is affordable. And for years, I just could not manage to find a place that would meet my needs and remain affordable priced. That is until I found Bear River Mutual. Switching over to them was relatively simple, and saved me hundreds! Thanks guys!
Review of , following an experience of by MARIE C. *
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Jason Rivera is fantastic. Genuinely thrilled to have him as my agent.
Review of , following an experience of by COLEMAN M. *
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You can’t go wrong with anyone in this office. Best insurance agency out there!!
Review of , following an experience of by BETTY R. *
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I have been with my insurance company for several years and was very happy with their service. However I purchased a new car for my son and priced out the insurance and it seemed extremely high. I found Mitch an he help me with a reasonable price. He was very responsive and his follow-through was Superb!
Review of , following an experience of by OSWALD J. *
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I have been a Bear River Mutual customer for 6+ years and can easily say that I have never received better service from another company, insurance or any other type of company. I call, they pick up the phone, I email and they respond right back and if my rep is busy there’s someone else happy to jump in and help. My rep Jason is a rock star and the rates were right in line with other companies, or better. I highly recommend Bear River Mutual
Review of , following an experience of by ANGIE S. *
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Awesome service and super helpful staff. I recommend them to everyone I meet.
Review of , following an experience of by LEONORA B. *
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Peor servicio para seguro de auto, las personas tardan en responderte, no cubren todo lo que dicen que cubren y tardan semanas para hacerte una reparaci?n, NO vayan con esta aseguranza. . . . . . . . Nunca quise q el seguro se quedar? con mi veh?culo, yo solo quiero que me reparen todos los da?os que el ladr?n le hizo a mi veh?culo pero se tomaron 4 d?as para poder sacarlo del corral?n y yo poder ver mi veh?culo y no tienen una fecha determinada de cuando me lo dar?n seg?n su seguro me dijo q llevaran semanas sin darme la determinaci?n de una fecha. No pueden responder una sola pregunta y no quieren cubrir todos los
Review of , following an experience of by MORGAN R. *
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I would love to tell my whole experience of an auto claim that became a nightmare, but after calling and speaking to Brent I can tell you he is what Bear river stands for! Brent ended up helping take over communication when I no longer could speak to our claims rep. He intervened and help sort out, and came up with a solution to help us out. He even came to our home to help with an agreement that needed to have a witness for. He was very personable and was knowledgeable with information. He truly was out to help us as customers. Thanks Brent you helped us more than you know!
Review of , following an experience of by MALACHI W. *
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Excellent customer service. I talk to a real person who knows me and treats me like a valued individual each time I call. I have been with your agency for about 7 years, and the rates and service have been great, my previous agency treated me very poorly, I am glad I found you.
Review of , following an experience of by BRENDEN C. *
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Karen was awesome. We already had an awesome plan and she found a better one for home and auto that was better.
Review of , following an experience of by VIRGINIE R. *
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muy buen servicio
Review of , following an experience of by SHANNA S. *
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When I call the Bear River office there is always a super nice person who answers right away. Noemi, who in particular, recently helped me through an issue in a very kind way. If you want the good old local feel of customer service then this is the place to go. . . in addition, the price is not bad at all.
Review of , following an experience of by FREDDY T. *
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their friendly and effective staff got me set up with a great policy in minutes, I would highly recommend these guys for your future insurance needs!
Review of , following an experience of by HEAVEN K. *
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Jason has always been super helpful over the years that I have used Keystone Insurance. Whether I've dropped in unannounced or planned a visit he is always welcoming and willing to be of assistance. Always recommend you guys we people are looking for insurance help.
Review of , following an experience of by VIVIENNE B. *
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Karen with keystone insurance helped me find a cheaper policy then I currently had. Would definitely recommend keystone for anyone looking for insurance
Review of , following an experience of by LORA H. *
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My husband and I recently switched insurance and worked with Mitch Tate. He made the process quick and easy and ended up getting us a great deal. We are so pleased that we switched and would recommend Mitch to anyone looking for great care and an awesome deal!
Review of , following an experience of by LON T. *
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Oh my goodness, what a riot. We wanted to compare prices for insurance and called to get a quote for Bear River Mutual. Karen spent literally 2 hrs with me back and forth, helping me gather the necessary information. It was so comical and could have been very frustrating for her but she kept it light and laughable. She was so patient and in the end we were successful. Whahoo. . . . And even better, the savings to us was close to $900 between our car and home insurance. Another Whaoo!!! Highly recommend this branch, and especially Karen! You go girl!!! ?????????
Review of , following an experience of by HILLARD F. *
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All personal very attentive and ready to help in any way! My agent Celia speak Spanish and she helped me to save a good money for my car insurance! Very happy to work with them since day one! Todo el personal de la compa??a han sido muy atentos conmigo y con el servicio que me han dado. Mi agente Celia me ayud? a ahorrar dinero en encontrando la mejor p?liza de seguro para m?. La neta estoy muy contenta desde el principio. Altamente recomendable! Lo mejor de todo es que hablan espa?ol y est?n a su disposici?n!
Review of , following an experience of by SILAS M. *
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Fantastic company. Worked with Mitch Tate after calling to a few other companies. Knew his way around insurance and explained everything very easily to us. Helped us set what we needed for our coverage and also huge bonus to be saving almost $1200 per year and have a lot highly protection. Highly recommend working through him
Review of , following an experience of by MONROE W. *
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Karen was a great help in setting up both our car and homeowners insurance saving us over $300 per month combined! Great service and products! We look forward to working with them!
Review of , following an experience of by JETT W. *
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The agent Mitch was professional and the Bear river insurance has good coverage. I enjoyed working with this agent. Thank you
Review of , following an experience of by FEDERICO H. *
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Good pricing and good service!
Review of , following an experience of by NICO M. *
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Jason is always excellent to work with. He finds me the best rates and is timely and professional. I only have positive things to say about each time I have the pleasure of working with him!
Review of , following an experience of by CHRISTINA F. *
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Karen is awesome! This was our first time shopping for insurance and she really helped us understand all of our options. It was such a great experience! I would definitely recommend her and Bear River for anyone looking for fantastic service.
Review of , following an experience of by BERNICE D. *
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Mitch Tate is great! He is always very responsive to my questions and easy to communicate with.
Review of , following an experience of by MAXIMILIAN G. *
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Karen was absolutely amazing and super helpful! She went through every detail of my rate to ensure I was getting exactly what I wanted. She was very knowledgeable and quick to answer any questions I had. My experience so far with bear river insurance has been so great. My family has been with them for years and they are always so quick to respond and help in every situation. I highly recommend getting a quote! Especially with such friendly and awesome agents like Karen!
Review of , following an experience of by DALTON N. *
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Why go for a big national insurance company when you can get great service, coverage and price from Bear River? Keystone's staff is helpful as always and Tamara is always there to go the extra mile for us.
Review of , following an experience of by SYDNIE S. *
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I purchased a new car, had to add it, and remove my previous vehicle. Instead of going into the office, I called. The agent took care of my needs in minutes. She was very friendly and knowledgeable. I had my new insurance card, and knew what my new insurance payment would be in minutes. Great experience!
Review of , following an experience of by DARION E. *
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Very kind, quick, and professional. So glad I found this office of this company.
Review of , following an experience of by ELAINA P. *
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For last few months going thru divorce, I've had to call Keystone Ins many times to change policies and have them explain each policy's details. Every time the staff has been friendly and understanding and patient with me. I'd recommend the office and my agent, Jason, to everyone. THANK YOU FOR HELPING ME THRU MY CHALLENGING TIME. AMY
Review of , following an experience of by MINERVA R. *
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I saved over $60 switching to Bear River! Awesome customer service and very responsive.
Review of , following an experience of by LESLIE S. *
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Si estoy muy agradecido con el servicio de este lugar es muy atento y r?pido grasias por resolver mis problemas de manera r?pido yo lo recomiendo a cualquier persona
Review of , following an experience of by MODESTA S. *
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Noemi is one of the nicest people to work with, she will help you with anything you need- any questions that need answering she is your go too :) best customer service, and haven't had any issues with any of the services they always find a way to save me money with keeping the same coverage
Review of , following an experience of by MALINDA V. *
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Good customer service. However pricing is never the same when they give you the estimate and when the quote is given. My initial estimate and the actual quote given were about $150 off.
Review of , following an experience of by ARNE L. *
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Celia was awesome to work with! Her response time was quick and positive attitude even through the long process I put her through!
Review of , following an experience of by HIRAM G. *
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I really enjoy working with Bear River Mutual of Keystone Insurance. Their rates are unbeatable and the service always friendly and in a timely manner. Jason Rivera has always done a great job answering all of my questions. Thanks!
Review of , following an experience of by CAROLYNE B. *
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We have been with them 10 years. Wonderful company. I suggest using Bear River first!!
Review of , following an experience of by MAUDE W. *
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I was referred to Bear River by my boss at work because I'm new to Utah and know that usually local companies can get better deals. She was right, the customer service thus far has been great and my rates are amazing for what I need. Thank you so much Mitch for helping me get such a great deal!
Review of , following an experience of by JAVONTE G. *
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Kind, made thinks quick and easy! I always get my insurance cards and any notice of things I need to take care of. Good communication. I have been with them since 2007. Appreciate doing business with them and do NOT plan on going elsewhere.
Review of , following an experience of by MITTIE S. *
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Mitch was super easy to contact and get everything done in a timely matter. Thank you!
Review of , following an experience of by ESTEBAN M. *
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They were straight forward and helped me figure out details promptly.
Review of , following an experience of by LESLEY F. *
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This was easily the best rate I've found by about 50 dollars a month on a 2 car policy. I kept looking for the catch, but there really wasn't one. Mitch was super helpful and the office was prompt and professional. 5 stars, would definitely recommend.
Review of , following an experience of by KELLY C. *
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Jason was an awesome sales representative. Got me a quote for my two car and home insurance ready in less than what has taken me before. Thanks for all your help!!!
Review of , following an experience of by LISANDRO T. *
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Hands down one of the greatest easy going people to work with - Noemi is always willing to help with what ever you need, they always answer any questions you have and work with you on making sure you have insurance you can afford, I’d totally recommend them for an insurance company.
Review of , following an experience of by ADELA T. *
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Jason has been helping us with Insurance for years and has always been the greatest, making things as easy and understanding as possible. My wife and I recommend him and Bear Mutual more than words can say!
Review of , following an experience of by RAYMUNDO S. *
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