Customer reviews for 42photo.com

3.3 / 5

Calculated from 190 reviews obtained over the last 12 months

11702 reviews since 07/05/2020

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Information 42photo.com

  • Company

    42nd Street Photo

  • Description

    42nd Street Photo is a premier retailer specializing in cameras, electronics, and imaging solutions. The company offers a comprehensive selection of digital and film equipment, lenses, and accessories, serving both professional photographers and everyday enthusiasts. In addition to retail, 42nd Street Photo provides expert repair services, film developing, and high-quality printing, ensuring complete support across the photography and technology spectrum. Its reputation is built on integrity, reliability, and a commitment to customer satisfaction, making it a trusted name in the industry. By combining traditional expertise with modern innovation, 42nd Street Photo continues to be a leading destination for capturing and preserving life’s most important moments.

  • Address

    15 West 36th Street 10018 New York

  • Website

    https://www.42photo.com

  • Category

    Hifi, photos and videos

Contact 42nd Street Photo

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Customer reviews

  • 5 / 5
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    Great Camera worth the money, Always glad I bought from 42PHOTO. I use this Nikon D810 for weddings, portraits and landscapes, I have done business with 42PHOTO for a very long time and I have always been completely satisfied.. sales staff is very knowledgeable, they ship promptly, they provide support after the sale and they're very price competitive.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Not only were they having the best prices, but the lens arrived before time; The lens Works Perfectly and is working as advertised!

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  • 5 / 5
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    Very professional service - order arrived on time and as described. I would highly recommend this company to anybody looking for a photography equipment. The customer service was also excellent and the staff were very friendly and helpful. One extremely pleased customer

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  • 5 / 5
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    Easy to order on the website. Delivery as expected and well packaged.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    I ordered a Canon EF 16-35mm f/4 online and got friendly, helpful service. Delivery was arranged for a date that suited me, communication was good and the lens arrived on time. looking forward to putting it into use for nature and urban shoots.

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  • 5 / 5
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    Great Buy! My Canon C100 is excellent camera for the price. I have not been disappointed or even questioned any products from 42. All were perfect and as advertised.

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  • 4 / 5
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    Great Prices and service I’ve used 42photo a couple of times and can certainly recommend them as a supplier. This last time was a little less perfect, primarily because of the FedEx delay, but the service is good and their prices are excellent. The item was delivered by a UPS courier within a few days of shipping. I’d definitely use them again.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Excellent customer service and very speedy delivery! I had heard wonderful things about 42nd street photo and am delighted to say that they were all true. Before placing my order for an SD card I had a few queries which Jack responded to really quickly. Ordering was very easy and delivery was quick. Thank you for making my purchasing experience such a easy one.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Exceptional service and very helpful and prompt response to a few queries I had over my OM 1 order. Slight delays were due to the storms in California. I can recommend 42PHOTO unhesitant ...they will have my custom for more Olympus gear soon. When I was charged extra at the end by FedEx difference the money was refunded with no question. A great find with a very substantial saving on prices.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    I purchased the SmallRig suction cup for my action camera, per 42nd St. PHOTO recommendation. Excellent product, I am very pleased with the service and correctness. Watch for sales!

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Amazing hunk of glass. I am very pleased with this purchase. Maximum quality.

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  • 5 / 5
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    The service @ 42nd street photo was great, the price was very reasonable and lens worked like a charm. Ordering was easy and the support person on the phone was very helpful. Lens arrived quickly and was well protected in the shipping package.

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  • 5 / 5
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    Was needing a new tripod for my camera. Went to 42nd photo's website and searched for camera tripods and decided to give them a shot. Placed an Order on Monday and by that Friday, I received my new tripod. The overall quality is outstanding for the price and 42nd street Photo was a pleasure to deal with.

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  • 4 / 5
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    Love this company! Nothing but great things to say about the service and quality they provide. I will for sure be a return customer.

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  • 3 / 5
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    I'm a wedding photographer and I've used 42nd street photo numerous times. Each time I've received exceptional service. Even when I made a mistake with the return of my order, they helped me correct it. I would highly recommend them to both armatures and professionals.

    Review of , following an experience of by A A. *

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  • 4 / 5
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    Ektar 100 Great film stock for slower cameras

    Review of , following an experience of by A A. *

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  • 5 / 5
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    The website is easy to use and the products are clearly described. It made choosing a battery for my Canon EOS R7 very easy! The prices were competitive and the battery works perfectly, 42nd street photo is a great place to get all your camera needs Thanks.

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  • 5 / 5
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    Love the Camera and Love the 42PHOTO Experience I have purchase several of these 360 degrees cameras for virtual tours for our company, great camera, highly recommended if this fit's your camera budget. As for 42PHOTO, I go with them every time over brand A due to the personal touch of connecting with staff, the free-and-fast shipping and return/adjustment policy (which I haven't needed).

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Fantastic! This was the second time I ordered from 42photo.com, and couldn't be happier. They had what I was looking for, were prompt with the response to my order, and even sent an extra email to confirm my new address. I am more than happy with the purchase and the excellent service. I will continue to use them for future purchases and recommend them to anyone.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Just what I needed I got the NIKKOR Z 24-70mm f/2.8 S lens for my newly-acquired Z8 Camera from Wex Photo in England. 42PHOTO knew exactly which mirrorless lens would work the best in my camera. I always depend on 42PHOTO to make sure I have what I need at the best possible price.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Davis & Sanford FM18 Fluid Head great head, great price, highly recommended!

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  • 5 / 5
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    I can't say enough good things about 42nd street photo. Every step went without a hitch! Very good communication also and I saved money compared to other places. I will definitely be a repeat customer!

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  • 5 / 5
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    This company is great! The ordering process was very easy and the price was a great deal. I would recommend them to anyone! The lens I ordered came well packed for shipping and was in amazing condition. The lens performs very well in low light situations, is quite sharp, and produces stunning bokeh. Definitely worth buying from 42photo.com

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  • 5 / 5
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    Order processed quickly. Packaged well. Exactly as described. Good price. Prompt delivery. Would use 42photo.com again!

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  • 5 / 5
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    Great experience. Camera came on time and undamaged. Customer support was very helpful. I would use this company again.

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  • 4 / 5
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    Great Camera & Lens.

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  • 5 / 5
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    Got there on the way to the shoot when I forgot a battery grip. Staff at store very knowledgeble, adviced and within a minutes I was on the way. Thank you 42photo.

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  • 2 / 5
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    42nd Photo is an absolute treasure trove of pre-owned gear. Although the delivery is a bit unpredicatb;le.

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  • 4 / 5
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    Tamron 150-600 for telephoto quick shipping quality products

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  • 5 / 5
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    Really quality service So far I am very pleased with my purchase. The service with 42photo is excellent. 42photo as always had super quality service even reaching out to me to make sure my address was the right address because I shipped it to a different address then I normally do! All around great purchase

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  • 5 / 5
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    Good package! Best mirrorless camera on the market I love the Sony a7III for astrophotography , interior and exterior architectural photo. With the additional lens I ordered with it, it was all I really needed. (Paired with Sigma 24-70 f2.8) Exactly what I wanted and delivered quickly. 42nd PHOTO had the camera to me 3 days after I purchased it; I am extremely happy this buy!

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  • 5 / 5
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    Essential filter for planetary astronomy! Celestron Moon Filter (1.25" I have had tested this filter using Vixen 6 mm NPL eyepiece. This filter effectively eliminated excess of light, allowing observation of subtle details. I use the filter to see the planet Saturn having excellent results. I ordered few minutes before the cut off time before the holiday break.. Nice and prompt service 42nd St. PHOTO. Great Customer service... Thanks 42nd St. PHOTO

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  • 5 / 5
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    Excellent Service I was told your service was excellent. I now know that is true. The camera is excellent but I could have purchased that many different places. 42PHOTO gets a thumbs up.

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  • 4 / 5
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    Amazing ' Fast Delivery ' Awesome Camera I had been searching *y for a Canon C70 for months. Who knew I would find the best price from an actual camera company?! The package arrived quickly and works great. Would def order again from this company when the time comes. I found soft focusing issues though, way softer than I wanted.

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  • 5 / 5
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    Great camera, great price point. I am taking a video editing course at a local college and second hand 5DMKIII from 42foto is absolutely awesome. I recently purchased a Canon 5D iii body; Cannon battery attachment, 2, 16 gig Compact Flash cards; an extended warranty for the 5D iii. Prices were fair, service was excellent. I received all the products within two or three days. I was very satisfied with the purchase & service. Todd Maughan

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  • 5 / 5
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    Exactly What I Needed Product is exactly what I ordered and the entire process was very Easy. The DJI Mavic 3 Pros is perfect and as usual 42photo had the item at a competitive price and the service was cordial and professional.

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  • 5 / 5
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    Lens is Great-42nd PHOTO is Awesome Love the lens and always love the service and delivery of 42nd PHOTO

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  • 5 / 5
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    Excellent shipping and processing Very quick processing of order and shipping. 42photo is a great company to deal with.

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  • 5 / 5
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    Super Fast Service The 18-300mm lens was exactly what I needed and I received it extremely quickly.

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  • 5 / 5
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    WOW, What a price!!! I currently have a EM5 and was happy with that until I saw the EM10 for CHEAP at 42PHOTO. I guess I just love this Olympus OMD E-10 and was too afraid to try anything else. I own this camera personally and just recommended it to my supervisor to buy for the company. I could not be more pleased with it or the service from 42PHOTO. Both have exceeded my expectations.

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  • 5 / 5
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    RED DIGITAL CINEMA KOMODO Wing Grip Not only is this camera a stunner in the mid range but it is hundreds below the competition's offerings with this feature set. 42PHOTO is the only place to buy your equipment if you want an amazing deal. I researched for months before deciding to order and they made the experience painless.

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  • 5 / 5
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    Tele photography Ordered a Sigma 150-600mm sport zoom for a Canon 80D, I think it was a good investment. The product help me so much thanks for the man that help me. excellent product and customer service!!

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  • 3 / 5
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    Reversing Ring Not the item I expected, can reverse direction of existing lens

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  • 5 / 5
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    42 Best camcorders' fleet pricing 42 is my go-to for technology. The Sony PXW-Z90V 4K camcorder was delivered as advertised at the best price available online. It is good not to worry about the quality of the purchased items, or the fact that they will stand behind what the sell. The camera works perfectly and is exactly what I was looking for in a pro camcorder.

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  • 5 / 5
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    Lens Hood! Great product. Highly recommend this to anyone.

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  • 5 / 5
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    Fast shipping, great camera

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  • 5 / 5
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    Fast delivery. Great drone The price for the Fly More Combo was $1,109 and cheaper than the Mini 3 Pro Fly More Combo. I even purchased the DJI Care Insurance so I can fly and know everything is protected this time! And, as always, my experience with 42PHOTO was top class. Their turn around and shipping times are the best. I ordered my drone after the end of weekend, and it arrived Monday. The outstanding customer service and easy financing that I recieved from 42PHOTO made it that much better. I honestly cannot say enough about the Mavic Air 2s and 42PHOTO.

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  • 4 / 5
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    Generally good, would recommend I came here from my friends referral, and the reason is price. I give over all 3 stars experience and the -2 stars is because my product was not shipped as stated in 2-3 working days, I received it in about 6-10 working days, which is not too bad. I give 1 star back for responding my questions. I’m sure you will make improvement and get better. I ordered 7d mark ii bundle, the package came no dmg, everything is in good condition, no warranty card has been found though. Over all recommended.

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  • 5 / 5
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    Happy to use 42nd St. PHOTO again, good pricing, great camera quality. I will definitely be purchasing from them again.

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  • 5 / 5
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    Excellent Product! The lens is the greatest Nikon brainchild since sliced bread. I found genuine Nikon DX VR AF-S NIKKOR 18-300mm 1:3.5-6.3 G ED lens at 42nd St. Photo. As always, when I buy at 42nd St. Photo I got: good product, fast free shipment and detailed information about item. Works as advertised! Thank you 42nd St. Photo!

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  • 4 / 5
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    Tamron 150-600mm g2 lens for birding. The photos are excellent. It has been exceptional when I have used it for wildlife photos.

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  • 5 / 5
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    XPRO monopod Ordered a XPRO monopod and received it in less than 24 hrs from placing my order. Absolutely amazing service that with a great price as well. I will definitely use 42 PHOTO again for future purchases and 100% recommend them. Thank you.

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  • 5 / 5
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    v Great product, i tried imperative product and was not satisfied, i am so glad i contacted 42PHOTO they were extremely helpful and delivered earlier than expected

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  • 5 / 5
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    Canon 6D Mark ll used (9 condition) I ordered this one from 42nd St. PHOTO. Easy to order; fast shipment; exactly what I wanted the way I wanted.

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  • 5 / 5
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    Great Camera Great Price I recently purchased this handle in Black Friday a Canon RP. Think family events, travel, having fun with enough capacity to get serious and learn about photography over time. I know that there are supposedly much better ones but it will be very hard to beat the features of the RP at the price from 42PHOTO.

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  • 5 / 5
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    If you want advice, this is one of the last places servicing really passionate photographers and filmmakers. Incredible selection of stock, beyond your wildest dreams if you love photography, don't assume.

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  • 4 / 5
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    Unlike the reviews Which gives a negative impression, I had a positive experience in selling my Canon 400mm 2.8 lens. It was swift and I chatted with the owner about lenses and photography for 10 minutes.

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  • 5 / 5
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    Great sales service from 42nd street photo. Ordered online, Sales person sorted out next day delivery of my complete order and the tripod arrived next morning well packaged and all present and correct. So far excellent service.

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  • 4 / 5
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    I found the website easy to use and ordering was easy too. I placed my order and it was delivered within 24 hours, The package was well wrapped and my tripod arrived in perfect condition. A 100% perfect online shopping experience.

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  • 5 / 5
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    Knowledgeable photographers of an Aladdin's cave of Leica cameras, lens, and everything in between!

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  • 5 / 5
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    Get a warranty, know what you're doing, don't waste the guy's time and you'll have a wonderful experience at 42photo

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  • 5 / 5
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    I have never received the level of service I received during an evening call to 42nd street photo. Friendly, knowledgeable staff and deals that could not be beaten by any competitor. The packing and shipping were superb. They did what they said, when they said they would do it. No delays.

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  • 5 / 5
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    The best photography store I know, Super helpful and knowledgeable stuff. Wide range of products. Trade in option. Competitive prices, and good opening hours.

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  • 5 / 5
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    Great experience, got what I needed, recommend you check out

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  • 5 / 5
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    I was very impressed with the service. When I telephoned to order, everything went very smoothly. My Nikon D750 camera was delivered within 24 hours (and even got sent a message with a one hour delivery window) I would definitely recommend this company.

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  • 5 / 5
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    I received fantastic attention from jack, who was very friendly and offered to help me until the end of the process, very patient and cheerful, certainly as a photographer 42nd street will be my point of reference for everything I'll need in the future.

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  • 5 / 5
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    Knowledgeable and extremely helpful staff who guided me through the right camera body, lens and accessories to buy with great care, expertise and attention. Cannot recommend highly enough.

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  • 5 / 5
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    As usual I received excellent service with my new lens being delivered within two days. The lens arrived well packaged and in top condition. I will continue to use 42nd street photo for my future photographic requirements.

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  • 5 / 5
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    A great selection of photo and video gear from beginners to professionals. Almost all camera brands new and used equipment and lenses. The staff know what they are talking about and are happy to demonstrate the camera or lens you are interested in. From now on, I will encourage my friends and colleagues to give 42nd street photo a try.

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  • 5 / 5
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    Fantastic Polarizing Filter. Perfect for the Olympus 62mm. Nikon quality at a competitive price purchased from 42nd St. Photo who I have come to rely on for my photographic needs. 42nd St. Photo had a great price on them and expedited the order at no extra cost. If I look for something new in the future I will be happy to do business with them again.

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  • 5 / 5
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    The camera I purchased from this store is in perfect working condition, allowing me to bring my projects to life with ease. The delivery was fast and secured, ensuring that the camera arrived in excellent shape, ready for immediate use.

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  • 3 / 5
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    Probably the most interesting camera shop in New York. Aesthetically really cool but would not buy a camera from there due to the complicated return policy , camera’s are just warrant-less and restoking fee.

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  • 3 / 5
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    Overall they seem to be OK. But it is when things go wrong now. There is no phone no one picks up now, so everything is on line. I am awaiting my extras to be delivered. That is why my rating is only 3 stars. No one has got back in touch with the rest of my order to be delivered. 2 days and counting.

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  • 5 / 5
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    Brilliant service! Well pleased with the company. My order was delivered very quickly and I was made aware of the progress. The camera itself is fantastic and I am very very happy with it. It is a great value: Superb performance for the dollar. Thanks 42nd street photo.

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  • 5 / 5
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    Fantastic service. Ordered my new Canon EOS R7 on Saturday and delivery was confirmed for Tuesday. Shipping was insanely fast and everything arrived fine. The camera has been a joy to use for sports photography so far. I will only use 42nd street Photo for my photography equipment needs.

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  • 5 / 5
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    Had a memorable visit to this Aladdin's cave of a camera shop. Solved my problem after I thought my old Nikon EF was doomed. I could not have had more charming, helpful and knowledgeable service.

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  • 5 / 5
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    Great selection of cameras and lenses as well as second hand equipment for cinematography and photography.

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  • 5 / 5
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    Extremely helpful, very quick delivery of the camera which was securely packaged. Price was excellent and the camera on arrival was exactly as described. Would not hesitate to use again or recommend to friends.

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  • 5 / 5
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    I love my new Canon XA10 camcorder. The website allowed me to compare camcorders, it clearly stated what would be included in the box. I got the cheapest price online. When I called to confirm my online order they were polite and the camcorder arrived as promised. can't even describe how happy I was using it, it is such a breath of fresh air.

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  • 5 / 5
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    I can’t fault 42nd St. PHOTO. Delivery was quick, estimated delivery time was 1610, delivered at 1610, and I’m really pleased with the Canon EOS R6 Mark II camera ordered. Ordering on the website was simple and I was kept informed of progress. Highly recommended

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  • 5 / 5
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    Very good communication, they let me know the situation of my order every step of the way. Will be buying from them again.

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  • 5 / 5
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    Always a Pleasure! Customer Service is always fast along with shipping, you cant go wrong buying from 42nd St. PHOTO! I will always go to them for new items and ammo.

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  • 4 / 5
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    Sent me the wrong order and since then they won’t answer my emails. No help offered. Just lost my money . Been contacted by 42nd St. PHOTO and their doing everything possible to help. Me to correct my order

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  • 5 / 5
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    I’ve ordered cameras, lenses, drones and accessories on different occasions. Always good service and quick door delivery. Well done

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  • 5 / 5
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    Novice photographer Just to say a big thank you to 42nd St. PHOTO and their team ,your information was invaluable, from what Panasonic Lumix G100, to what G Vario 12-32mm f/3.5-5.6 Lens ,helpful and friendly, I'm new to photography do I'm a novice but they couldn't of help me more,

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  • 5 / 5
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    I recently bought a Manfrotto tripod case and I'm very pleased with my purchase. As usual 42PHOTO continue to offer excellent value and service.

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  • 5 / 5
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    I ordered from here and the personal attention I received was second to none. I received my order within a week and costumer service was outstanding

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  • 5 / 5
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    Jonathan at 42nd St. PHOTO NYC is an exceptional salesperson and a true asset to the shop. His knowledge of cameras and photography was great and very helpful. He took his time with me and helped me understand what I need and recommended the perfect camera for he made the entire process of purchasing a camera enjoyable. I would highly recommend Jonathan to anyone in the market for a new camera. Thank you, Jonathan , for making my experience at 42nd St. PHOTO NYC such a positive one!

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  • 5 / 5
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    Great to find a shop with knowledgeable staff willing to take time to demonstrate and explain. Huge thank you to Kate for helping me choose the right binoculars. I ordered online from 42nd St PHOTO and received goods 2 days later. Very happy customer!

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  • 5 / 5
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    Great selection of cameras and accessories, friendly helpful staff.

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  • 5 / 5
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    Absolutely superb service and deeply knowledgeable and helpful staff. I went in as a complete beginner. Jonathan was brilliant, and took the time to explain different types of camera and various aspects of photography in general, even though I was just there for a couple of small accessories. Zero sales pressure, and a friendly, professional atmosphere. Great to find there are still bricks-and-mortar shops offering this level of expertise and service, I’ll be back to buy my first digital camera when it’s time.

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  • 5 / 5
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    Knowledgeable and extremely helpful staff who guided me through the right camera body, lens and accessories to buy with great care, expertise and attention. Cannot recommend highly enough. John was my sales consultant and was superb!

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  • 5 / 5
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    They are excellent. Very informative, transparent with everything and answered all questions I had. The camera arrived ahead of the scheduled date but I got a text confirming it. I would recommend this store to anyone!

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  • 5 / 5
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    I was a little bit skeptical at first, because the prices seemed too good to be true - far better prices than anywhere else. However after having a quick chat on mail- where they responded almost immediately and were incredibly friendly - I decided to take the plunge and order a Nikon Z 6II camera and it was delivered to me within 24 hours. I had to contact them regarding the warranty and again they were so helpful and kind, I would definitely recommend them to everyone.

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  • 5 / 5
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    This place is really great they have everything that you need and the knowledge to help you too. I needed to get my sensor cleaned for a shoot later that night, and they were actually able to get me in and have my sensor cleaned on the spot. This was just a really great service and every time I go here they’re really amazing. Thank you

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  • 5 / 5
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    As always, 42nd street photo shipped my order quickly and the lens was as described. Overall a great shopping experience.

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  • 5 / 5
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    Great price, and great service could not fault at all, took 5 days from date of order for delivery, so no complaints, would use again

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  • 5 / 5
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    Very satisfied Everything was perfect. Contacted by email, the customer service answers promptly and is keen on helping you with any concern you may have. Expedition with FedEx was fast (ordered on a weekend and received on the next Thursday). I'll definitely be considering 42nd street Photo & Video for all my future purchases.

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  • 5 / 5
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    I recently purchased an Olympus M.Zuiko from 42nd street photo which was rated in excellent condition. It was packed very well for shipping. Once I unpacked it, I started to use it right away. This lens blows me away. 42nd street photo answered all of my questions and even held the lens for me until I was ready. I highly recommend 42nd street photo for all your camera equipment.

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  • 3 / 5
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    Very happy with the service. The team was super responsive as I had queries around customs and delivery. All went smooth and the camera reached implacable and is brand new. Thank you for everything y'all

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