Customer reviews for 42photo.com

Customer reviews

• 5 / 5

  

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  A wonderful shop and excellent staff and brilliant service keep up the good work!!!

  Review of 5/27/24, following an experience of 5/26/24 by A A. *

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• 5 / 5

  

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  Fast delivery option and proper packaging, to be honest, i had my doubts at first but all well. 5 stars from me.

  Review of 5/27/24, following an experience of 5/26/24 by A A. *

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• 5 / 5

  

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  First class service.Didnt have to pay extra for 24 hour delivery,but my goods came next day.Well packed.Brilliant.

  Review of 5/27/24, following an experience of 5/26/24 by A A. *

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• 3 / 5

  

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  Initially received wrong item which I returned to then find out the one I did order was not in stock.

  Review of 5/27/24, following an experience of 5/26/24 by A A. *

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• 5 / 5

  

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  Good products, packaging and delivery. Thank you.

  Review of 5/27/24, following an experience of 5/26/24 by A A. *

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• 5 / 5

  

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  No problems here.Easy website,clear checkout Prompt delivery.

  Review of 5/27/24, following an experience of 5/26/24 by A A. *

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• 5 / 5

  

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  Good price Fast shipping Most importantly they had it in stock Really good buying experience and would definitely buy from them again

  Review of 5/27/24, following an experience of 5/25/24 by A A. *

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• 5 / 5

  

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  Easy purchase via website; good communications and email order confirmation

  Review of 5/27/24, following an experience of 5/26/24 by A A. *

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• 5 / 5

  

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  My Canon LC-E4N Battery charger that I ordered arrived within a couple of days it is of very good quality and was inexpensive. An excellent company to deal with.

  Review of 5/27/24, following an experience of 5/26/24 by A A. *

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• 5 / 5

  

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  I purchased a tripod head from 42Photo last week and am very happy with the service and speed of delivery - the product was at my door less than 24 hours after ordering! Jonathan was very friendly and helpful. Highly recommended!

  Review of 5/26/24, following an experience of 5/25/24 by A A. *

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• 5 / 5

  

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  Top quality. This is an excellent company. Great service, including a quick phone call from them to assist me with delivery options. Also the Sony a6700 camera arrived the next day, on a Sunday, which was a very welcome suprise. They are also really helpful with enquiries

  Review of 5/26/24, following an experience of 5/24/24 by A A. *

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• 5 / 5

  

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  Helpful service Certain items I ordered were not in stock so I was given options and kept up to date on the order, so you can't get fairer than that. Will definitely use 42Photo again.

  Review of 5/26/24, following an experience of 5/25/24 by A A. *

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• 5 / 5

  

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  Great company to deal with , found what I needed quickly, items arrived within delivery time , well packaged. Overall a company I will be returning to for my video cinema needs. Thank you so much 42nd St. Photo

  Review of 5/26/24, following an experience of 5/25/24 by A A. *

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• 5 / 5

  

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  42PHOTO provided a fantastic service throughout ordering and delivering my order. They kept me updated on items that were also due to come into stock too. The camera I ordered was delivered with great packaging and care. I can highly recommend them for all of your photography gear.

  Review of 5/26/24, following an experience of 5/24/24 by A A. *

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• 5 / 5

  

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  Excellent shop Great service and delivery. In case of a problem, you have the opportunity to communicate with the seller. This makes sure that you will always get what you expect, so I will shop at this store whenever I need something. Thanks!

  Review of 5/26/24, following an experience of 5/25/24 by A A. *

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• 5 / 5

  

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  Telescope bought on behalf of my son for his birthday, the service I received from 42Photo was great, from the phone call to receiving the telescope. Will use again.

  Review of 5/26/24, following an experience of 5/25/24 by A A. *

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• 5 / 5

  

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  Helpful and knowledgeable staff, very fast service Really helpful and knowledgeable staff, in terms of both stock availability/order help and product advice. Proactive in communicating with the customer. Very fast service - all kit arrived by lunchtime next day. Delivery company knew the type of product they were delivering and took great care in handling the packages

  Review of 5/26/24, following an experience of 5/25/24 by A A. *

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• 5 / 5

  

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  Always a great experience!

  Review of 5/25/24, following an experience of 5/24/24 by A A. *

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• 5 / 5

  

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  Fabulous service. The website was great, staff helpful and the order came the next day! I highly recommend teaming up with them if you're in the industry. I wouldn't hesitate to engage their services again

  Review of 5/25/24, following an experience of 5/24/24 by A A. *

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• 5 / 5

  

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  Quick dispatch. Well packaged. Very pleased with the service from a buying point of view. Can't comment on anything else.

  Review of 5/25/24, following an experience of 5/24/24 by A A. *

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• 5 / 5

  

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  Canon C70 with long lenses to film wildlife -I often check 42 St. Photo website for cine gear & noticed they had one in stock - I snapped it up & it was with me the next day! Amazing service as The item arrived the next day. Great service once more from 42 St Photo!

  Review of 5/25/24, following an experience of 5/23/24 by A A. *

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• 5 / 5

  

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  Great, fast delivery

  Review of 5/25/24, following an experience of 5/23/24 by A A. *

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• 5 / 5

  

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  Excellent Great price, perfect delivery. All good!

  Review of 5/25/24, following an experience of 5/24/24 by A A. *

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• 5 / 5

  

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  Fast accurate delivery and quick online service to confirm post-order questions.

  Review of 5/25/24, following an experience of 5/23/24 by A A. *

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• 5 / 5

  

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  Efficient team and quick delivery. The team is professional and responsive, especially when it comes to shipments. The products were delivered swiftly without any issues. The delivery times are great, the fast support on chat, and the variety of products make me keep them as my first option. Thank you! (:

  Review of 5/25/24, following an experience of 5/24/24 by A A. *

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• 5 / 5

  

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  Canon EOS EF to R adapter Very quick delivery of an item I couldn't locate anywhere else. Will use again.

  Review of 5/25/24, following an experience of 5/23/24 by A A. *

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• 5 / 5

  

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  Delivery of complete order was delayed by some weeks Part of the order turned up on time but had to wait several weeks before the remainder of the associated items arrived. Support responded quickly to my enquiries

  Review of 5/24/24, following an experience of 5/22/24 by A A. *

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• 5 / 5

  

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  I highly recommend your store; it's one of my favorites for online shopping. My latest order for the Canon EF-M 22mm lens. was placed and paid for on the same day, and I'm delighted to share that the product arrived in just three business days! Woohoo! Thank you for your consistently top-notch service

  Review of 5/24/24, following an experience of 5/22/24 by A A. *

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• 5 / 5

  

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  The sale person was honest and responsive. We had an issue with the x100v fuji and it was resolved quickly and fairly.

  Review of 5/24/24, following an experience of 5/22/24 by A A. *

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• 5 / 5

  

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  Outstanding in all aspects! I bought a tripod from 42 street photo due to their highly competitive listed price. This marks my second significant purchase from them, and I'd like to provide my rating: Communication: Excellent Speed of Delivery: Excellent Quality of Product: Excellent I was pleased that there were no hidden costs, and I wholeheartedly recommend doing business with this company. Well done!

  Review of 5/24/24, following an experience of 5/14/24 by A A. *

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• 5 / 5

  

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  great service and price. I was search for many of website and didn't find the one ready help me. the acceptable price and free shipping service that was awesome

  Review of 5/24/24, following an experience of 5/22/24 by A A. *

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• 5 / 5

  

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  Nikon 300mm f2.8 lens - Arrived Quickly & Perfectly I ordered a Nikon 300mm f2.8 lens from 42 Photo on the Friday of the previous week . I ordered it in Excellent condition. The lens ended up arriving from NY to New England on the Thursday the next week. That includes processing, verifying and shipping it out to the customer. Super quick time to get the lens to me and it was in perfect condition. 10/10 Experience from 42 Photo

  Review of 5/24/24, following an experience of 5/22/24 by A A. *

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• 5 / 5

  

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  Black Friday Sale. Went onto website. Did online chat that answered my questions. Placed my order. Got confirmation email. Did proof of who I was. Order arrived next day. Very secure & well packed.

  Review of 5/23/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Great service - easy to order from website and delivery was nice and quick. Thank you so much. Will be purchasing more in the near future.

  Review of 5/23/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Extremely speedy service

  Review of 5/23/24, following an experience of 5/21/24 by A A. *

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• 4 / 5

  

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  Good Website, Easy to Browse with smooth check out I have been searching on several camera store websites. 42Photo site is up there with one of the best. Info easy to find good technical info. Also appears very up to date. Chat on line very good service to use . Very prompt to respond to enquiry as well

  Review of 5/23/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Service was exemplary, fast and efficient. Delighted with my new lens which arrived safely.

  Review of 5/23/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Very fast delivery and good customer service. I’ll order again for sure

  Review of 5/23/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  super fast delivery Good price and super fast delivery a pleasure doing business

  Review of 5/23/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Incredible experience! Super fast the best price! It came even earlier that 42photo where I bought another lense that was more expensive and took longer to arrive.. extraordinary good im very happy with you guys!

  Review of 5/23/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Great price and fast shipping! They had the best price I could find, shipped for free and arrived to me in New York from Atlanta in 2 days, was very impressed

  Review of 5/23/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Fabulous experience Easy transaction. Fast efficient delivery. Excellent service

  Review of 5/23/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Best customer service 42 Street Photo staff answered my phone enquiry quickly and were very helpful. I ordered the product on their website and it was shipped from New York to Kansas in less than 24 hours. As a bonus they also had the lowest price I had seen on the particular lens I bought. I'm really pleased with the quality of service I received.

  Review of 5/23/24, following an experience of 5/22/24 by A A. *

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• 5 / 5

  

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  Fujifilm x100vi Can’t believe how quickly I received my camera, ordered, 2 days later it arrived very happy

  Review of 5/23/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Great Service, items received quick and well! Have been in contact with 42Photo's service desk regarding items in stock. Service desk was very quick to respond and helpful. Items (two camera lenses) were shipped and received very well. Also I received the items within 2 days from ordering. Would definitely order from 42Photo again.

  Review of 5/23/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Top-notch price. Free delivery which was super fast. Product was packed safely and exactly as ordered. Would shop here again.

  Review of 5/23/24, following an experience of 5/22/24 by A A. *

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• 5 / 5

  

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  Good, efficient service My telephone enquiry to 42Photo was good and I was lucky enough to snare the last camera of the type I wanted that they had. I was then able to use the website easily to do the purchase. I received my camera in a short period of time and it was well packed. I have no complaint whatsoever.

  Review of 5/23/24, following an experience of 5/21/24 by A A. *

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• 4 / 5

  

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  Great delivery time and returns process, returned watch and exchange sent out immediately. Would buy again

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  Fast straightforward service, have purchased all of my camera equipment from 42Photo and never had a problem, coupled with very competitive pricing no need to shop anywhere else.

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  The product I wanted was in stock and at a great price. My order was despatched very quickly. The whole process could not have gone more smoothly. Extremely happy, many thanks.

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  Really impressed with this company. Purchased an Olympus camera and it was cheaper than everywhere else. Delivery was quick too. Would have no hesitation recommending this store. Thank you

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  Very pleased with my recent Lumix GH II camera purchase and dealings with 42ndPhoto. Very competitive pricing and excellent customer service, with a particular mention to Jonathan who was helpful and quick to respond.

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  I have used 42Photo several times for Olympus products and have been impressed with pricing and quick delivery. They have great prices, friendly and efficient service and to crown it all, a great warranty for peace of mind.

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  Great price, perfect item Canon RF 100mm Macro lens arrived in perfect condition. Slightly slower than buying from somewhere like Amazon, but I knew that before I ordered. Great price.

  Review of 5/22/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Great price, Good communication Great price, product was exactly as described and brand new. Wouldn't hesitate to buy from 42Photo again. Asked for an update and they got back to me very quickly with expected delivery date and tracking link. Overall very happy with the experience will be buying from 42Photo i'm sure

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  Teleconvertor purchase I am extremely happy with my purchase, it arrived quickly and in its original box. It was packaged well too

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  Canon lens Ordered my lens on 15/05/2024 and arrived today, excellent price and very happy with the service. Would buy again

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  Everyone was pleasant and it went well. Unlike other online retailers I was able to visit the premises and look over the items before buying. Everyone was pleasant and it went well, very pleased.

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  Great prices and prompt service. Best price I could find online and the ordering process was easy. The item arrived a few days later and was very well packaged. I will definitely make 42Photo my first port of call for future purchases.

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  Dealt with by John from the sales staff. Very helpful and informative member of the sales team at 42Photo cameras. Would definitely use 42Photo again.

  Review of 5/22/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Great Prices & Quality Products I'm very pleased with the product quality and the overall experience. My order was processed quickly and shipped the following day and in a perfect condition. I highly recommend this company, most impressed

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  Brilliant service. Camera came in perfect condition in one day.

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  The online ordering process was easy, and my new printer arrived fast and well packaged. Delivery was free too. I simply couldn't find a better deal elsewhere and wouldn't hesitate to recommend this company.

  Review of 5/22/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Great prices and great customer service The great prices will draw you in but the exceptional and friendly customer service will keep you with them. If you have any questions, concerns or just want some further information give them a call, I have always found them to be very helpful when I have contacted them direct

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  Phone answered within three minutes what a rarity… by a knowledgeable helpful assistant. Query answered quickly and backed up with a confirmation email within two minutes. Second time purchasing definitely recommend and use again.

  Review of 5/22/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Quality products and service Very happy with the product quality and the overall shopping experience. I bought camera lenses, the order was processed quickly and was shipped the following day and in a perfect condition. I would highly recommend

  Review of 5/22/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Great friendly customer service. Bought from here many times and also greeted by happy and helpful staff. Equipment bought is always good quality

  Review of 5/22/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Great price. Delivery time as stated. Helpful on the phone. The only thing I think could be improved, just a minor detail, is that the header on the website could be smaller, especially when visiting using phone that's it. Highly recommend

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  Great price. 42Photo delayed delivery at my request and it arrived on promised day.

  Review of 5/22/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Good prices on good products, great service and the one time in enquired about the return of a product (which I ended up not doing anyway) they were extremely helpful

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  Fast delivery after order was processed :)

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  Item was exactly as described and prompt next day delivery. Excellent service and a pleasure to do business with.

  Review of 5/22/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Great customer service I've bought from 42Photo a couple of times this year. Delivery been very quick and customer service excellent. I had to return one of their products due to incompatibility issues (no fault of 42Photo) and Kate from their sales department was very pleasant and helpful.

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  Great service, I asked a question online on good Friday and had a response within the hour... Was able to purchase and then collect the following bank holiday Monday as I needed to use the kit on the Tuesday... Never bought from them before but will definitely go to 42nd Photo again.

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  Great service Really helpful staff who arranged for the rapid delivery of the Sony A7IV camera kit I needed at very short notice. Prices were competitive, and the service was excellent

  Review of 5/22/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  The product did not do what we required , sent back and received full refund. Excellent service will certainly use again.

  Review of 5/22/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Very good to deal with Company.I ordered not knowing that the item was out of stock.Within a week the item was delivered.

  Review of 5/22/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  A brilliant product and polished professional experience An excellent product, and timely delivery. A brilliant company that goes the extra mile. Highly recommended. Thank you 42nd Photo

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  Fantastic service, excellent communication and delivery.

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  experience… I always have a very good experience with these guys. Orders are rapidly processed and the whole team are a joy to deal with. Prices are very reasonable and they often have stock when others don't.

  Review of 5/22/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Great customer service and delivery. 42Photo responded to my questions quickly and efficiently. The camera I bought was delivered on time and was packaged very well. I am really pleased with the price and the customer service. I would recommend them.

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  Great prices and fast turnaround, would happily recommend and will be back!

  Review of 5/22/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Great service and prompt delivery. The used item I purchased was nicely and safely packaged - super impressed with what I purchased and what I paid. Will use 42Photo again.

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  Service above and beyond expectations After ordering my products online, the 42nd St. Photo team went out of their way to dispatch them promptly, keeping me informed of progress at every stage. They even emailed software details ahead of dispatch, on the day I placed the order, so I could get started. If you want great service, 42nd St. Photo delivers - wherever you are.

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  Great Customer Service Camera battery was an excellent price, fast despatch. Excellent customer service.

  Review of 5/22/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Received the product as planned. Excellent communications checking to make sure it was the correct product required and following up on the delivery process.

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  Great service, fast, friendly and very helpful. I've bought several cameras and lenses from 42Photo and they've always been quick and very helpful on the phone and responded when I've needed help with things like Sony camera cleaning etc. Really great service

  Review of 5/22/24, following an experience of 5/20/24 by A A. *

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• 5 / 5

  

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  Fantastic customer service and very quick shipping. Price on product purchased was about $10-20 cheaper than most other sites, customer service was fantastic, as was the incredibly quick shipping. Highly recommended!

  Review of 5/22/24, following an experience of 5/21/24 by A A. *

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• 5 / 5

  

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  Excellent service, excellent selection of products, and shipping was quicker than expected. I will definitely try to make all future purchases through 42nd street photo.

  Review of 5/21/24, following an experience of 5/17/24 by A A. *

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• 5 / 5

  

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  Excellent customer service. They responded quickly to my inquiries about their product line. Shipping was free and quick. Good follow-up to ensure I was happy with my purchase. They have a good business model of ensuring customer satisfaction, not to mention an excellent line of products. I will never use another company for my photo equipment needs.

  Review of 5/21/24, following an experience of 5/16/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  My experience with 42nd street photo was outstanding! Before I ordered they responded immediately to a few questions I had, very nice! I placed a pre-order and during the wait time they sent me a weekly status update and I had my Sony Alpha a7S II camera in 2 days. I highly recommend buying through them! Wonderful experience from a group of people who actually care.

  Review of 5/21/24, following an experience of 5/16/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  My Sony a7 IV camera was promptly shipped upon order. I had a follow up question regarding the camera and received a prompt response. Will certainly make my next purchase with 42photo.com again.

  Review of 5/21/24, following an experience of 5/15/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast delivery, easy ordering process, My Nikon Z6 II camera arrived in perfect condition. Would definitely order from them again in the future.

  Review of 5/21/24, following an experience of 5/16/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I've had nothing but positive experiences with 42nd street photo. Great customer service. fast shipping and my orders are always exactly as described. Can't say enough good things about them.

  Review of 5/21/24, following an experience of 5/15/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great customer service and buying experience. My Sony FE 35mm f/1.4 lens arrived in a timely manner and in excellent condition without any damage, even to the packaging. I would definitely buy from 42nd street photo again.

  Review of 5/21/24, following an experience of 5/16/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I ordered another new camera, was dispatched immediately and arrived quickly - it was available on other sites for the same deal but I know that 42Photo take great care to pack and deliver the equipment so that it arrives exactly as the order

  Review of 5/21/24, following an experience of 5/19/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fantastic service, very easy ordering and camera was despatched same day. Well packaged and even had a call informing me of expected delivery day. First class and would definitely use them again.

  Review of 5/21/24, following an experience of 5/20/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  42Photo continues to be the best! Customer service is always friendly and the representatives are very authoritative, regarding what they're talking about. Rep was very very courteous and professional. Easy use of website to place order.

  Review of 5/21/24, following an experience of 5/20/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to order from 42photo.com. Found exactly what I wanted at an excellent price. I would order from this store again and again for my photographic needs. Many thanks to all of those who expedited my order. Great service.

  Review of 5/21/24, following an experience of 5/16/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Friendly helpful knowledgeable staff, great lens at a very good price, well packaged and fast delivery. Perfect.

  Review of 5/21/24, following an experience of 5/20/24 by A A. *

  *Pseudonymized data at the request of the author

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