Customer reviews for 1001hobbies.com

Customer reviews

• 4 / 5

  

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  Very happy.

  Review of 10/6/23, following an experience of 8/15/23 by LOYCE D. *

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  Answer by 1001hobbies.com

  

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  Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day.😀 1001hobbies customer service

• 5 / 5

  

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  it was easy to navigate your site and find what I wanted. my checkout was FAst and no tie ins. I received my order quickly and in good shape.

  Review of 10/2/23, following an experience of 9/19/23 by COTY E. *

  *Pseudonymized data at the request of the author

  Answer by 1001hobbies.com

  

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  Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day.😀 1001hobbies customer service

• 5 / 5

  

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  Everything that I received was accurate and it was delivered quickly considering that I only paid for the standard service.

  Review of 9/29/23, following an experience of 8/4/23 by JAYNE C. *

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• 2 / 5

  

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  Yours is the MOST confusing hobby site I've ever visited. It just POORLY organized. THERE IS NO LOGICAL METHOD WHEN IDENTIFYING A PRODUCT.

  Review of 9/27/23, following an experience of 9/1/23 by CORTEZ R. *

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• 5 / 5

  

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  Excellent packaging and fast ship!!!! A+++ seller!!!!

  Review of 9/27/23, following an experience of 8/30/23 by DELILAH H. *

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• 5 / 5

  

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  Great process

  Review of 9/26/23, following an experience of 8/18/23 by NICOLE D. *

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• 4 / 5

  

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  difficult to track the order and not very accurate...

  Review of 9/24/23, following an experience of 9/5/23 by MARCELINO D. *

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• 5 / 5

  

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  The website is easy to navigate. The search engine is quite efficient. Shipping was relatively fast considering that I didn’t pay extra for expediting of any kind and it shipped halfway around the world to the USA. The masking itself is very detailed and made well. I haven’t had a chance to use the masking at this time.

  Review of 9/23/23, following an experience of 8/4/23 by EDWARDO K. *

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• 5 / 5

  

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  Item arrived in great condition. The tracking was a bit all over the place but I wouldn’t hesitate to order again.

  Review of 9/22/23, following an experience of 8/5/23 by LEONIE K. *

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• 5 / 5

  

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  Site is sometimes hard to navigate

  Review of 9/21/23, following an experience of 8/8/23 by PEDRO T. *

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• 5 / 5

  

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  Second time ordering, absolutely satisfied with the product quality and ease of ordering with both orders. For USA customers, this stuff is coming from France so don't be worried if the promised ETA tracking date is off by a week or so. Probably stuck in customs but it WILL arrive, and it will be packaged securely and worth the wait!

  Review of 9/21/23, following an experience of 9/1/23 by MALLIE F. *

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• 4 / 5

  

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  Shipping box could be better

  Review of 9/21/23, following an experience of 8/23/23 by ELI D. *

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• 5 / 5

  

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  Item as described..super fast shipping. Highly recommended.

  Review of 9/21/23, following an experience of 9/8/23 by YVETTE D. *

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• 5 / 5

  

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  I am. Dry pleased with the products 1001 Hobbies offers, not only the variety but the fair price for their products. Also the updates concerning the status of the order. The postage cost is comparable to some of the US suppliers. I have passed along your name to my model club.

  Review of 9/19/23, following an experience of 8/25/23 by EWALD A. *

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• 3 / 5

  

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  Doesn’t provide tracking information. No credible ETA. Took a long time to get here. Won’t be doing business with them again.

  Review of 9/17/23, following an experience of 8/29/23 by MARINA B. *

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• 5 / 5

  

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  The order was completed in good time, trans-Atlantic shipping was fast. Despite damage to the external packaging, the contents arrived in good shape.

  Review of 9/14/23, following an experience of 8/24/23 by AIYANA G. *

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• 5 / 5

  

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  good service

  Review of 9/14/23, following an experience of 8/21/23 by EARNEST G. *

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• 5 / 5

  

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  I appreciate how quickly you process shipments...your communication is outstanding. Thank you.

  Review of 9/13/23, following an experience of 8/21/23 by JESUS A. *

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• 5 / 5

  

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  Order took a little longer to arrive than seller first predicted but apart from that everything ordered did arrive. Have ordered from this seller before and had no problems and prompt service.

  Review of 9/13/23, following an experience of 8/8/23 by ALISHA A. *

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• 5 / 5

  

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  Excellent service.

  Review of 9/12/23, following an experience of 7/31/23 by AUDRA R. *

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• 1 / 5

  

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  Wanna waste your time with customer service barely replying? Plz buy from them then bc I bought an item from them and haven’t received it ever since and it was back in April haha love that

  Review of 9/11/23, following an experience of 4/14/23 by FELICITA P. *

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• 5 / 5

  

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  Excellent item and fast shopping. I recommend the seller for evebody.

  Review of 9/10/23, following an experience of 7/31/23 by TYREL V. *

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• 5 / 5

  

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  Never disappointed with orders, delivery, or products. Great company and service!

  Review of 9/8/23, following an experience of 8/22/23 by KATRINE M. *

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• 5 / 5

  

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  easy to use site .

  Review of 9/7/23, following an experience of 8/2/23 by KIM F. *

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• 5 / 5

  

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  Item was securely packaged and exactly as expected.

  Review of 9/2/23, following an experience of 8/18/23 by JACQUES E. *

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• 5 / 5

  

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  Nice website, fast service, reasonable prices, good packaging for shipment, nice selection.

  Review of 9/1/23, following an experience of 8/25/23 by NIKO T. *

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• 5 / 5

  

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  Was not sure about this website but I placed my order that could not find at any onther online store that would ship to US but I did received my order I reccomend the website and shipping was fast too

  Review of 8/31/23, following an experience of 8/12/23 by BRIANA W. *

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• 4 / 5

  

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  Its my first order...

  Review of 8/27/23, following an experience of 8/8/23 by ROSSIE E. *

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• 1 / 5

  

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  Battery came late and did not work….. with a dead battery

  Review of 8/27/23, following an experience of 7/17/23 by RANDY R. *

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• 3 / 5

  

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  A little pricey, but so are the others selling this stuff. Since it comes from France (which really isn't clear when you order) takes longer then normal.

  Review of 8/25/23, following an experience of 8/11/23 by JONATHON A. *

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• 1 / 5

  

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  Today is 8/23/23 and I have not received my Futaba antenna. It was o ly $30.00 or but still. When I contacted the company I was told I shipped it cheap way so it could not be traced. Guess I'm the money. Customers....BEWARE!!!

  Review of 8/24/23, following an experience of 7/15/23 by ANASTASIA L. *

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• 5 / 5

  

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  Nice kit ,looks good

  Review of 8/24/23, following an experience of 8/5/23 by TRINITY M. *

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• 5 / 5

  

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  The plane I ordered was exactly what I wanted. It even came a couple of days early. I will do business with 1001 hobbies many more times. Thank them for me!

  Review of 8/24/23, following an experience of 8/5/23 by ERIK S. *

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• 5 / 5

  

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  I had trouble operating their tracking and never could figure it out, But I did get the item and it didn't take too long, And it was better than I hoped,

  Review of 8/23/23, following an experience of 7/17/23 by VANCE S. *

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• 5 / 5

  

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  Great communication and product!

  Review of 8/21/23, following an experience of 7/22/23 by CHADD F. *

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• 5 / 5

  

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  Everything perfect, this wasn't the 1st order from me from here and it won't be the last one either! 😃

  Review of 8/21/23, following an experience of 7/22/23 by FILIBERTO P. *

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• 5 / 5

  

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  I am very impressed with your customer service!

  Review of 8/20/23, following an experience of 7/8/23 by GIUSEPPE H. *

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• 5 / 5

  

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  I ordered from across the pond. The item was not in stock at the warehouse but at the distributor. Hobbies 1001 was able to confirm and have the item shipped to them and then to me. A little slow but an item I could not find anywhere else in the world.

  Review of 8/16/23, following an experience of 6/29/23 by DEMARCUS C. *

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• 5 / 5

  

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  Products didn't take long to come in stock, and usual fast trans-Atlantic shipping. Their depth of stocking is good, and delays from mfrs are pretty short, 2-4 weeks at most.

  Review of 8/15/23, following an experience of 7/6/23 by PEGGIE S. *

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• 2 / 5

  

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  I ordered 2 items. I only received 1 of the items and was charged for both items.

  Review of 8/11/23, following an experience of 7/22/23 by ROOSEVELT A. *

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• 5 / 5

  

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  Great seller item came quickly packaged well exactly what I ordered you'll be very happy

  Review of 8/11/23, following an experience of 7/4/23 by FELIPA S. *

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• 5 / 5

  

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  They were legit and delivered when they promised. Would use this site again for hard to find Ultimate Guard stuff for sure.

  Review of 8/10/23, following an experience of 7/6/23 by DOVIE S. *

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• 5 / 5

  

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  Decent place to do business with, had what I needed.

  Review of 8/10/23, following an experience of 6/23/23 by EZRA P. *

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• 2 / 5

  

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  The quality was good but the expectation of this item being an actual backpack was a huge letdown and waste of $100 when I still have to go buy another backpack

  Review of 8/10/23, following an experience of 7/25/23 by CHASE H. *

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• 5 / 5

  

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  Model is an F-111E (pretty old ask considering!). All parts came in great condition, clean and is better than anticipated- rubber wheels! Definitely a great buy and great quality.

  Review of 8/9/23, following an experience of 6/19/23 by MARCUS L. *

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• 5 / 5

  

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  Very satisfied with the service and the product. Could not find that model anywhere in the states as it had been retired. Wanted that particular model for a relative. Thanks

  Review of 8/8/23, following an experience of 7/20/23 by WILLY W. *

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• 1 / 5

  

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  Order has not arrived and when I notified the company the response was less than pleasing. Right now, not happy at all with 1001hobbies and unless the error is rectified will never give them business again and will dispute the charge on my card. I do hope that things will be settled properly.

  Review of 8/8/23, following an experience of 7/19/23 by CLIFFORD S. *

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• 4 / 5

  

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  I was looking for a part to finish my CC-01 Build. I came across 1001 Hobbies because their website said they had the part in stock. I placed my order and received my item in about three weeks. I would given 5 stars but the shipping company they use did not provide a tracking number only an estimated delivery date. My order came 5 days after my estimated delivery date. If you plan on ordering something from them just be patient. Also I believe they are located in Europe. If you're ordering from the U.S. like I did, it may take about three weeks to get your item.

  Review of 8/6/23, following an experience of 7/12/23 by LIZA F. *

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• 5 / 5

  

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  This is the I think the third thing I bought from you. It was cheaper for me to buy it from you. Domestically in the US. Yo gave me a $5 coupon. I couldn't use it.

  Review of 8/6/23, following an experience of 7/18/23 by LUCINDA H. *

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• 5 / 5

  

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  Great service!

  Review of 8/5/23, following an experience of 7/16/23 by DELIA B. *

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• 1 / 5

  

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  They list items on their website they don't have. I don't want to say it's a scam, but it's pretty close. They disregarded my email instructions regarding my order and took their own actions. Very disappointing.

  Review of 8/3/23, following an experience of 6/10/23 by KRISTOFFER S. *

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• 5 / 5

  

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  Great product and service

  Review of 8/3/23, following an experience of 7/12/23 by MAKENZIE C. *

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• 5 / 5

  

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  Very happy with both your service and my model thank you very much

  Review of 7/31/23, following an experience of 7/14/23 by GENE H.

• 5 / 5

  

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  Great selection and fast service!

  Review of 7/28/23, following an experience of 6/29/23 by MACKENZIE A. *

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• 5 / 5

  

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  Site was good and transaction smooth.

  Review of 7/27/23, following an experience of 7/9/23 by ROBERTA C. *

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• 5 / 5

  

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  Great kit selection and speedy delivery!

  Review of 7/27/23, following an experience of 7/13/23 by HARMONY J. *

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• 5 / 5

  

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  Very fast shipping. Items arrived in excellent condition and exactly as expected. Great service with accurate shipping information.

  Review of 7/26/23, following an experience of 7/7/23 by TITO B. *

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• 5 / 5

  

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  I will definitely do more business with 1001 hobbies in the future. The selection is good, the prices are reasonable and the service is excellent. Shipping costs from Europe to the US were actually less than many US firms charge to ship in-country. My package arrived in two weeks, which is as good as or better than many US shippers, and outstanding for transatlantic shipping.

  Review of 7/25/23, following an experience of 7/8/23 by D'ANGELO S. *

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• 5 / 5

  

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  Very good

  Review of 7/19/23, following an experience of 6/29/23 by BRISA J. *

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• 5 / 5

  

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  all products delivered on time advertised with no issues

  Review of 7/19/23, following an experience of 6/8/23 by ABDULLAH L. *

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• 5 / 5

  

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  great job!

  Review of 7/18/23, following an experience of 7/5/23 by WALLACE N. *

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• 5 / 5

  

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  Very happy with 10001 Hobbies. I received my model much faster then expected.

  Review of 7/15/23, following an experience of 7/8/23 by SHERWOOD H. *

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• 4 / 5

  

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  Some of the pads do not come off, they are stuck together and I have to cut them to separate. Otherwise, I do thank you. .Anne

  Review of 7/14/23, following an experience of 6/17/23 by PHILIP M. *

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• 5 / 5

  

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  1001 Hobbies has the fastest delivery I have seen and has a great selection of models I am very satisfied.

  Review of 7/13/23, following an experience of 7/5/23 by OLIVER H. *

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• 5 / 5

  

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  got items in sydney australia about 2 week after order, diecast aircraft as shown on site and good price

  Review of 7/13/23, following an experience of 6/7/23 by SHANNA S. *

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• 5 / 5

  

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  The product was exactly as expected and I greatly appreciated the quality and speed of service.

  Review of 7/11/23, following an experience of 6/6/23 by SYLVAN F. *

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• 5 / 5

  

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  Turnaround time was very good, even with most of the order being in the1-2 week shipping window. Packing was good, contents arrived safely, exterior box took a couple of hits.

  Review of 7/10/23, following an experience of 6/26/23 by CARLOS H. *

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• 5 / 5

  

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  Found this site through Google. Very easy to navigate and had just want I wanted at the right price. Shipping tracking was off but for the better. Order showed up earlier than it was supposed to. Overall very good experience.

  Review of 7/9/23, following an experience of 6/6/23 by BART E. *

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• 5 / 5

  

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  A wide variety of unusual vehicles and equipments to choose from, with good turnaround times on out of stock items. Trans-Atlantic shipping speed is good, and orders arrive packed well, so no damage. The website search engine sometimes gets a little snarky with the results, and sometimes the individual category listings have the wrong picture attached to them, but this is rare. It's really eye-opening just what is available in the plastic model world, and 1001 hobbies does a good job of bringing this to the modeler's attention.

  Review of 7/8/23, following an experience of 6/10/23 by WINIFRED K. *

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• 5 / 5

  

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  all good

  Review of 7/8/23, following an experience of 6/2/23 by BERNADINE H. *

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• 5 / 5

  

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  The miniatures were different than I expected but they're perfect for what I need anyway. The shipping was also fast.

  Review of 7/8/23, following an experience of 6/26/23 by MACY S. *

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• 5 / 5

  

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  At the end of the day I received exactly what I ordered. Service was good and timely.

  Review of 7/7/23, following an experience of 6/22/23 by LEILA R. *

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• 4 / 5

  

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  1001 Hobbies has a wide range of products available, some of which I have not seen available from any other on line site. There service has been reasonably quick and reliable given the distances involved and their prices are not unreasonable. They do respond when there are problems with orders and handle them satisfactorily.

  Review of 7/6/23, following an experience of 6/5/23 by HERMINA S. *

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• 4 / 5

  

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  arrived 5 days after anticipated date

  Review of 7/4/23, following an experience of 6/20/23 by LORAINE D. *

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• 5 / 5

  

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  Appreciate the service and stock:)

  Review of 7/2/23, following an experience of 6/6/23 by ORVAL C. *

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• 5 / 5

  

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  The company is very good at customer service

  Review of 7/1/23, following an experience of 5/15/23 by JAYDON L. *

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• 5 / 5

  

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  Great quality and very unique military figures with great service.

  Review of 6/29/23, following an experience of 6/17/23 by ORA B. *

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• 5 / 5

  

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  The delivery time was first rate. Coming from France was as fast as arriving domestically. Tres Bien!

  Review of 6/28/23, following an experience of 6/1/23 by BETSY S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Hard to find product was only available here. Product is good quality and exactly as advertised. Shipping process was long and provided no useful tracking, but I was expecting that and the product arrived in good condition.

  Review of 6/28/23, following an experience of 5/21/23 by TRYCIA M. *

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• 5 / 5

  

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  Fast shipping and very accurate product. Definitely doing business with them again

  Review of 6/27/23, following an experience of 6/5/23 by MIRACLE H. *

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• 2 / 5

  

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  You had the parts I wanted in stock . It took 3 days short of a month to receive the parts. The parts were as presented and accurate. It is the delivery time that left me very disappointed

  Review of 6/27/23, following an experience of 5/29/23 by OPHELIA M. *

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• 5 / 5

  

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  1001 had exactly what I was looking for.

  Review of 6/25/23, following an experience of 5/23/23 by KAYCEE M. *

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• 5 / 5

  

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  Very satisfied with my purchase. Highly recommended!

  Review of 6/23/23, following an experience of 6/1/23 by ELVIS L. *

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• 5 / 5

  

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  The delivery was fast and the parts and box were in good shape.

  Review of 6/20/23, following an experience of 6/12/23 by MICHELE K. *

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• 2 / 5

  

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  Delivery time was exceptionally long. Plus they knew my address was in the USA but still ended up shipping a European plug/power adapter, which is of no use to me and I'll have to source another one locally.

  Review of 6/20/23, following an experience of 5/27/23 by JARRED K. *

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• 5 / 5

  

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  Products came relatively quickly and were well packed.

  Review of 6/20/23, following an experience of 6/7/23 by ANNABEL T. *

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• 5 / 5

  

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  Excellent product and delivery! Will continue to buy from them.

  Review of 6/20/23, following an experience of 4/28/23 by WILBER F. *

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• 5 / 5

  

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  Item was well-packed and quickly shipped. I have consistently had outstanding service from 1001 Hobbies!

  Review of 6/20/23, following an experience of 5/21/23 by WALLACE L. *

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• 5 / 5

  

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  Absolutely excellent service and selection. Will use them again without hesitation. Highly recommended!

  Review of 6/15/23, following an experience of 5/24/23 by CATHRYN K. *

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• 5 / 5

  

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  excellent service

  Review of 6/13/23, following an experience of 5/7/23 by ANYA R. *

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• 5 / 5

  

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  Anytime that I've ordered from this site I've gotten exactly what I ordered and on time. It's always good quality and they have a very large selection. I love it

  Review of 6/13/23, following an experience of 5/31/23 by PABLO K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I ordered the Huey model not directly from 1001 Hobbies, but they were the dealer that sent the kit to me. The process was good, I received all the purchase, shipment and delivery status info inns timely fashion. I would rate them highly for their service.

  Review of 6/12/23, following an experience of 5/21/23 by HAILIE R. *

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• 5 / 5

  

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  Very good

  Review of 6/12/23, following an experience of 5/2/23 by OWEN T. *

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• 5 / 5

  

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  Large selection of decals. Great customer service and quick shipping.

  Review of 6/11/23, following an experience of 4/29/23 by ERNIE B. *

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• 5 / 5

  

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  Very happy with my purchase of a loungefly bag, came in wonderful condition and a beautiful bag at a very good price, will definitely recommend them to anyone and will definitely buy from them again, thankyou for the wonderful service.

  Review of 6/11/23, following an experience of 5/29/23 by LULU F. *

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• 5 / 5

  

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  Item arrived fast and safely. Great quality on the bag. Definitely will buy from here again.

  Review of 6/10/23, following an experience of 5/25/23 by KRYSTEL B. *

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• 5 / 5

  

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  Extremely satisfied with the service.

  Review of 6/9/23, following an experience of 5/26/23 by JAYLEN P. *

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• 5 / 5

  

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  Fast service. Kept me informed as to the progress of my order.

  Review of 6/6/23, following an experience of 5/23/23 by DOROTHEA K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great seller good prices fast shipping

  Review of 6/5/23, following an experience of 4/18/23 by HOLLY K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  easy to find, easy to purchase. Product is first class. long time shipping, but quality, and price worth the wait.

  Review of 6/3/23, following an experience of 4/12/23 by LEILANI W. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order