Customer reviews for 1001hobbies.com

Customer reviews

• 5 / 5 1

  

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  Product arrived undamaged and in great shape and ready to be used.

  Review of 6/3/23, following an experience of 4/11/23 by MICHAEL M.

• 5 / 5 1

  

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  Pleasantly surprised by component availability, price & variety, but very impressed with very quick delivery.

  Review of 6/2/23, following an experience of 4/28/23 by ROB C.

• 5 / 5 1

  

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  Items ordered came through in reasonable timeframe, even with trans-Atlantic shipping. Costs, including shipping were reasonable, and material availability was good.

  Review of 6/2/23, following an experience of 4/28/23 by JAMES W.

• 5 / 5 1

  

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  A bit of a wait but great customer service communications. Harry Potter Delores Umbridge wand arrived expertly packed and in impeccable condition.

  Review of 5/31/23, following an experience of 2/19/23 by TONI G.

• 5 / 5 1

  

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  I had been looking for a P51 kit for a long time. The people at 1001 Hobbies were very helpful and highly professional.

  Review of 5/28/23, following an experience of 5/14/23 by JULIO S.

• 5 / 5 1

  

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  Product arrived flawlessly and before the estimated time of arrival. Great service and excellent online experience.

  Review of 5/28/23, following an experience of 5/22/23 by ALEJANDRO Z.

• 5 / 5 1

  

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  Product was same as shown in picture and description. Took a little longer than was originally estimated (coming from France to USA) but privided tracking so able to see where it was. Very satisfied with my purchase.

  Review of 5/26/23, following an experience of 4/17/23 by ASHLEY M.

• 5 / 5 1

  

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  Great service

  Review of 5/25/23, following an experience of 5/12/23 by PETER A.

• 5 / 5 1

  

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  Excellent service. Product received in perfect condition and very timely. Great firm to deal with.

  Review of 5/25/23, following an experience of 4/14/23 by WILLIAM W.

• 5 / 5 1

  

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  I enjoyed it very much

  Review of 5/24/23, following an experience of 5/4/23 by STEVEN Y.

• 5 / 5 1

  

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  Good service

  Review of 5/23/23, following an experience of 4/25/23 by JOSEPH ALAN H.

• 5 / 5 1

  

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  Very good turn around from France to the US. Since the end of the COVID emergency, the transshipment process seems to be working much better. Merci beaucoup! Mark B. USA.

  Review of 5/23/23, following an experience of 4/27/23 by MARK B.

• 1 / 5 1

  

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  Over 5 weeks to deliver something that can fit in an envelope!?

  Review of 5/23/23, following an experience of 4/18/23 by MICHAEL M.

• 4 / 5 1

  

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  Good product selection great service

  Review of 5/23/23, following an experience of 4/28/23 by NEIL F.

• 3 / 5 1

  

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  Had what I needed but delivery was later than was told with no tracking available

  Review of 5/23/23, following an experience of 4/25/23 by CORY S.

• 5 / 5 1

  

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  I found exactly what I was looking for and received item exactly as described. Item was packaged well. I will gladly do business again. Thank you.

  Review of 5/23/23, following an experience of 4/22/23 by EMILE B.

• 5 / 5 1

  

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  Great deal on this item, received in great condition also checked to see if the contents were undamaged. Everything looks good and I'm happy to purchase from your online store, shipping was ok took a little bit longer to get here but I'm satisfied with my purchase.

  Review of 5/17/23, following an experience of 4/15/23 by DEAN C.

• 5 / 5 1

  

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  My son is getting close to finishing this model- only a few decals left, and he's already eyeing the next model. We'll definitely order again. Easy ordering, rather quick delivery despite the trip across tnr Atlantic, and arrived in good order (well-packaged & informative tracking). Thank you!

  Review of 5/15/23, following an experience of 4/8/23 by NICOLE K.

• 4 / 5 1

  

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  Site navigation is sometimes a little counter-intuitive. Selection is very good, pricing is reasonable. Shipping speed is good, especially on trans-Atlantic shipments. I would like to be able to place wishlist orders for out-of-stock items so that when they become available again, I don't have to run the risk of missing them, since items seem to come and go very quickly. Sending an email notice would be a big help in this regard. I've also noticed that once in a while, the picture and the description of an item don't always match, but considering the size of the inventory available, it is not a real problem. In fact, sometimes it's amusing. 1001 Hobbies does a good job of replacing the old brick-and-mortar hobby shop and the masses of line catalogues with a single stop for the serious modeler.

  Review of 5/14/23, following an experience of 4/24/23 by JAMES W.

• 5 / 5 1

  

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  Most excellent product and service. Will order again.

  Review of 5/13/23, following an experience of 3/22/23 by DAVID J.

• 3 / 5 1

  

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  Poor communication/shipment tracking and now they keep contacting me about the review I left, it directly asked if I wanted them to contact me and saying no does not good.

  Review of 5/12/23, following an experience of 4/16/23 by ADAM L.

• 5 / 5 1

  

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  Good product, prompt delivery!

  Review of 5/11/23, following an experience of 4/18/23 by BBBB B.

• 5 / 5 1

  

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  Good selection. Decent shipping times.

  Review of 5/10/23, following an experience of 4/20/23 by BILL S.

• 5 / 5 1

  

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  Package arrived fine.

  Review of 5/10/23, following an experience of 4/5/23 by BRET H.

• 2 / 5 1

  

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  The ability to communicate with the customer in their language and with accuracy on delivery of the product ordered is paramount in this business that crosses oceans and languages. The products selected had either one or two weeks for delivery for each. I totally understand wanting to ship the whole thing as ONE shipment vice more than one plus waiting for all products to arrive at your place to ship as one package...BUT this was never communicated to the customer. Nor did the package tracking ability work, once the package arrived in the customers country. Your "expected delivery" was April 25th (well after two weeks) yet it didn't show up, unannounced (and I was on travel) until March 2nd. I asked twice via email what the status of this shipment was and your replies never clearly answered said questions, only said you were "sorry". I just wanted to know when to expect this, track its delivery and ensure it wouldn't sit on my porch or mailbox for days until I got home as I wold have made arrangements for its pick-up. I did get an email from you saying it was delivered (which it was) when I was 2500 miles away from home... I like your product selection and your prices were reasonable. If you can better address the above, you will have a fine company to order from.

  Review of 5/10/23, following an experience of 3/22/23 by CHARLES G.

• 5 / 5 1

  

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  huge assortment woth low prices

  Review of 5/10/23, following an experience of 4/18/23 by STEVE G.

• 5 / 5 1

  

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  Very good service, had what I needed when nobody else did.

  Review of 5/10/23, following an experience of 3/28/23 by GLENN H.

• 5 / 5 1

  

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  Excellent service

  Review of 5/5/23, following an experience of 4/4/23 by JOSEPH ALAN H.

• 5 / 5 1

  

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  perfect

  Review of 5/5/23, following an experience of 4/20/23 by THEO S.

• 2 / 5 1

  

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  Unfortunately, I would have to say that my experience with 1001 Hobbies is bad on the basis that I ordered an Eduard photo etched sheet and received a large model kit. Although to be fair they have responded quickly within normal working hours to rectify the problem which appears to have arisen through both items having the same reference number.

  Review of 5/4/23, following an experience of 4/16/23 by DAVID P.

• 3 / 5 1

  

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  Took a long time to get my order. It arrived in good condition, but think it could have been sent out sooner as the web site said it was in stock.

  Review of 4/29/23, following an experience of 3/29/23 by JAMES R.

• 5 / 5 1

  

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  First time Customer, quite pleased with the whole experience

  Review of 4/25/23, following an experience of 4/8/23 by DAVID M.

• 4 / 5 1

  

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  Selection is very good, availability is sometimes spotty, not problem of 1001hobbies. Shipping speed is good (trans-Atlantic). Site navigation sometimes not logical or intuitive, but is something that can be worked around without much difficulty.

  Review of 4/24/23, following an experience of 3/28/23 by MARCELO S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Did as described no hassles at all. Good experience.

  Review of 4/21/23, following an experience of 3/18/23 by MATT H.

• 5 / 5 1

  

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  Very good, great service. I would recommend.

  Review of 4/19/23, following an experience of 1/10/23 by DARKO Š.

• 2 / 5 1

  

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  It wasn't clear that something was out of stock. So I would order, end up waiting a month, then have to ask for a credit. Happened twice on the same original order. In fact, I don't think I have ever received the masks for the Revell Wiking seaplane. Frustrating. Plus, the turn around for email requests is several days.

  Review of 4/19/23, following an experience of 3/4/23 by DON G.

• 5 / 5 1

  

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  1001 Hobbies is the only 'store' I can find that carries these paints! The site is easy to use, price is ok, and good delivery times! Can't ask for more! (unless you want to give the paint for free, of course!)

  Review of 4/19/23, following an experience of 3/26/23 by ERIC S.

• 5 / 5 1

  

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  vg in everyway

  Review of 4/19/23, following an experience of 2/28/23 by PIERRE S.

• 5 / 5 1

  

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  Amazing selection and fast and reasonable shipping

  Review of 4/19/23, following an experience of 3/12/23 by DARRYL B.

• 5 / 5 1

  

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  Prompt, efficient service. Recommended!

  Review of 4/19/23, following an experience of 4/1/23 by JOHN H.

• 5 / 5 1

  

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  The store itself, I give five stars. Shipping was a little slow, but that’s to be expected. Great Seller communication. They were very responsive to my questions. Would probably buy from again.

  Review of 4/19/23, following an experience of 3/9/23 by CURTIS F.

• 4 / 5 1

  

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  Quality selection, for sure, but delivery was one week later than email promised (a trivial matter).

  Review of 4/12/23, following an experience of 3/23/23 by KENT H.

• 2 / 5 1

  

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  was sent the wrong item and they still have not sent me what I ordered. Have tried to contact them but no answer. would like to order more from them but will not use them until this problem is fixed. So far just lip service on their part.

  Review of 4/12/23, following an experience of 3/3/23 by STEPHEN D.

• 4 / 5 1

  

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  n/a...

  Review of 4/11/23, following an experience of 2/17/23 by DAVID F.

• 5 / 5 1

  

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  my order was wrapped in bubble wrap and wrinmkled the boxews and tape across the face of one of the models when removing the tape it tore the faceing of the box still great to get models from you all

  Review of 4/9/23, following an experience of 3/9/23 by JOSEPH A.

• 5 / 5 1

  

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  You are the only place I can find that carries the Italia paint line! Thank you very much! Easy site to use, reasonable delivery times!

  Review of 4/9/23, following an experience of 2/26/23 by ERIC S.

• 5 / 5 1

  

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  Came in perfect condition

  Review of 4/8/23, following an experience of 3/27/23 by KAELYN S.

• 4 / 5 1

  

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  Had what I was looking for when nobody else did. Only reason I'm not giving 5 stars is one of the items arrived broken. Easily repairable, but broken nonetheless. Won't stop me from purchasing here in the future.

  Review of 4/7/23, following an experience of 3/18/23 by JEFFREY R.

• 5 / 5 1

  

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  I received my order promptly, though I live in the United States in Texas. The decals are of excellent quality, and are extremely detailed in the 1/48 scale/ Excellent, I will be ordering from you from now on, because of your selection. This was the second order I have made form you, and I have been very happy. Well Done. Vale.

  Review of 4/6/23, following an experience of 3/7/23 by MICHAEL S.

• 4 / 5 1

  

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  I've ordered before with no issues. Processing time seems to get items shipped always takes a day or two longer than most hobby shops. The first set of r/c bodies I've ordered in the past arrived safely in boxes. This last order had to come from France and the bodies arrived in bare bubble wrap. I was completely shocked it wasn't in a box, luckily there was no damage to the bodies. Knocked off 1 star for packaging concerns, I can deal with slower processing times since I'm often ordering parts that are long discontinued or hard to find elsewhere.

  Review of 4/6/23, following an experience of 3/16/23 by ADAM C.

• 4 / 5 1

  

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  Am still waiting for response to my damaged shipment.

  Review of 4/2/23, following an experience of 3/6/23 by WALLY O.

• 5 / 5 1

  

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  I found a hard to get conversion kit at 1001 Hobbies. This shop has a lot in stock and my order arrived promptly and I would absolutely buy from this shop again.

  Review of 3/31/23, following an experience of 2/7/23 by STEPHEN G.

• 5 / 5 1

  

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  Questions were answered well. Shipped internationally and went fine.

  Review of 3/31/23, following an experience of 12/1/22 by STEPHEN L.

• 5 / 5 1

  

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  On time and as described.

  Review of 3/31/23, following an experience of 2/13/23 by RORY G.

• 3 / 5 1

  

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  I liked the product but this was a gift and came in a box with a picture of the item on the outside. My wife came home before me and saw the box. I was really frustrated by this. The product was fine. Really nice, in fact. But I didn't get the option to select that it was a gift and I assumed it would come in a normal brown box. This was pretty disappointing.

  Review of 3/31/23, following an experience of 2/17/23 by JEREMY L.

• 3 / 5 1

  

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  Product was poorly packaged and one item was damaged. It appeared to be damaged before it was shipped. They nevered offered to refund anything but a small $14 shipping fee. Pretty sad

  Review of 3/31/23, following an experience of 2/10/23 by SEAN L.

• 5 / 5 1

  

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  Love the selection and the service. Will use again for my next model project.

  Review of 3/31/23, following an experience of 2/18/23 by CONRAD B.

• 5 / 5 1

  

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  Wonderful models, hard to find models and terrific service. Easy to place an order. Thank you 1001 Hobbies. You really helped me complete a large collection of Vietnam era helicopters.

  Review of 3/28/23, following an experience of 2/26/23 by JAMES F.

• 4 / 5 1

  

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  Selection is good, prices are a little high but it's a good store.

  Review of 3/26/23, following an experience of 3/6/23 by JOHN E.

• 5 / 5 1

  

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  Excellent transaction , Fast shipping

  Review of 3/23/23, following an experience of 3/14/23 by JOHN C.

• 3 / 5 1

  

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  AM happy with the product and price, thought shipping was a bit steep and it took 3 to 4 weeks to receive the product. Will consider the company for other products they may have available that fit my needs but the extreme length of time to receive the product is definitely a detriment. Also I can not change the five star rating on this form, I would say three stars is more appropriate. Oops i just figured out how to change the rating to 3 stars.... but that should h=not have taken me 5 to 10 minutes to do so.

  Review of 3/21/23, following an experience of 2/28/23 by ROBERT L.

• 5 / 5 1

  

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  Great fast service indeed

  Review of 3/21/23, following an experience of 3/1/23 by AARON H.

• 5 / 5 1

  

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  My grandson loves these paints

  Review of 3/21/23, following an experience of 2/16/23 by SUZAN F.

• 4 / 5 1

  

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  Thanks for providing me with a game that is unavailable to me in the states! I just wished that the product had better tracking information as it said it was in my country on a Friday and then actually arrived on Wednesday the next week. Not sure how that happened but assumed it was due to customs. Other than that, I did get some dings and bends on the game which hurts me as a collector. In the future, 8li would prefer more protection. Thanks!

  Review of 3/20/23, following an experience of 3/6/23 by KEVIN F.

• 5 / 5 1

  

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  Prompt delivery. I received my total order and I am very happy with 1001 Hobbies! I will be ordering more modeling supplies in the future.

  Review of 3/20/23, following an experience of 2/26/23 by ED R.

• 5 / 5 1

  

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  Prompt service at a good price

  Review of 3/20/23, following an experience of 3/1/23 by NORMAN H.

• 5 / 5 1

  

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  very,very, good

  Review of 3/19/23, following an experience of 2/12/23 by EDWARD P.

• 5 / 5 1

  

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  I needed larger sized Swastikas for a 1/32 model and this was perfect!

  Review of 3/18/23, following an experience of 2/14/23 by ROBERT K.

• 1 / 5 1

  

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  Product arrived broken after taking almost a month to arrive. Emailed customer service on march 1st, got a response saying someone would get back to me (most likely automated) and still haven’t gotten a response on march 17th. Product cost me $30 with shipping, very disappointed. The mug was a gift for my dad and we still haven’t even heard anything about if they will send a replacement or refund me. Do not recommend.

  Review of 3/18/23, following an experience of 2/1/23 by ASHLEY M.

• 5 / 5 1

  

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  Speedy service! Thank you.

  Review of 3/18/23, following an experience of 3/6/23 by SISTER BARBARA A.

• 5 / 5 1

  

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  Got here quick and safe! Yay!

  Review of 3/17/23, following an experience of 2/5/23 by DAVID B.

• 5 / 5 1

  

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  This was my first ever order from 1001 Hobbies and I am very pleased with their attention to detail and the customer's needs. Thank you!

  Review of 3/16/23, following an experience of 2/7/23 by MICHAEL D.

• 5 / 5 1

  

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  Order came in relatively good time for a transatlantic shipment. What I liked the most was the bubble wrapped packaging which was very stable and protective!

  Review of 3/15/23, following an experience of 2/3/23 by MARK B.

• 5 / 5 1

  

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  I am in the US - this place looked a little shady at first, but I couldn't find the part anywhere else, let alone at this price. I took a chance -- the online reviews seemed good. I am very happy to say 1001 Hobbies is legit and came through for me. I will be happy to order form them again

  Review of 3/13/23, following an experience of 1/27/23 by PETER B.

• 5 / 5 1

  

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  Good transaction, especially since item was sent from overseas.

  Review of 3/13/23, following an experience of 2/16/23 by JAMES S.

• 5 / 5 1

  

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  very good servise

  Review of 3/13/23, following an experience of 2/10/23 by EDWARD P.

• 5 / 5 1

  

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  The letter-openerwas everything I expected and in great condition after arrival. It’s an excellent sword replica and it works great. It’s also nice just to hold and look at.

  Review of 3/13/23, following an experience of 2/24/23 by TIMOTHY B.

• 5 / 5 1

  

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  The products I received were of high quality and I received them in a timely manner.

  Review of 3/12/23, following an experience of 3/6/23 by PAUL D.

• 5 / 5 1

  

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  Excellent job and quick delivery!!👍

  Review of 3/11/23, following an experience of 3/3/23 by MICHAEL W.

• 5 / 5 1

  

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  Have items in stock, reasonable prices and quick delivery.

  Review of 3/11/23, following an experience of 2/8/23 by DAVID P.

• 5 / 5 1

  

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  very good

  Review of 3/11/23, following an experience of 2/13/23 by EDWARD P.

• 5 / 5 1

  

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  Excellent website with purchase tracking...excellent product availability...speedy & reliable shipping.

  Review of 3/9/23, following an experience of 2/19/23 by FRANCISCO E.

• 1 / 5 1

  

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  Poor instructions, especially for paint. Poor customer service as a part was broken in the pack and they say they dont make them anymore??? Finally, poor fitment. Will not buy another Trumpeter product.

  Review of 3/7/23, following an experience of 1/28/23 by STEVE M.

• 5 / 5 1

  

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  Slow from abroad excellection of odd items

  Review of 3/6/23, following an experience of 1/9/23 by JULIAN Y.

• 4 / 5 1

  

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  My only problem is that I have to do a better job of letting people know that your France not in the States. Thanks!

  Review of 3/6/23, following an experience of 2/12/23 by PAUL W.

• 4 / 5 1

  

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  Great product selection. Site needs better search and filter function. Shipping is slow and takes a while to arrive.

  Review of 3/6/23, following an experience of 1/28/23 by ANDREW W.

• 5 / 5 1

  

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  these guys are super good the things I wanted were mostly in stock :)

  Review of 3/5/23, following an experience of 2/21/23 by LUIS M. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  Long wait time to ship. Spoiled by Sprue Bros and Squadron

  Review of 3/5/23, following an experience of 2/18/23 by ROBB D.

• 5 / 5 1

  

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  Great selection, stellar customer service.

  Review of 3/4/23, following an experience of 2/10/23 by DARRYL H.

• 5 / 5 1

  

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  Easy to order and pay and great shipping. Product arrived in perfect condition .

  Review of 3/4/23, following an experience of 2/12/23 by WILLIAM W.

• 3 / 5 1

  

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  still have not received my order of 1/24 scale decals

  Review of 3/4/23, following an experience of 2/10/23 by ANTHONY S.

• 5 / 5 1

  

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  Purchased a model kit and after market accessories. I like the way you can put in a type of plane and all the after market stuff will show up also. Great service. Thank you.

  Review of 3/16/21, following an experience of 8/23/20 by CHESTER S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Bestelling laten inpakken met een kaartje met opschrift als kadootje. Toen ik het aankreeg na 3 weken wachten ( wat al te laat was ) was dit heel slecht ingepakt en er zat geen kaartje bij. Ik kon wel door de grond zinken van schaamte. Is de laatste keer dat ik hier bestel.

  Review of 3/16/21, following an experience of 1/5/20 by TRISHA M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  No problems. Product came quickly to the US. I would use them again.

  Review of 3/16/21, following an experience of 1/19/20 by MARGARETT B. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  There is almost nothing in store. Every time i order it takes months

  Review of 3/16/21, following an experience of 11/1/18 by DEDRICK K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I ordered an item and received it damaged. Sent pictures and still have to return the item to France. No names given of who to contact only Customer Service Dept.! The item was not that much money but I did ask for a refund. The item was a vacuum formed canopy that is easily crushed and was sent in an envelope! Should have been in a box. Not a good experience. Ken

  Review of 3/16/21, following an experience of 8/25/18 by UBALDO A. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great choices but slow postage service to UK Order dealt with promptly

  Review of 3/16/21, following an experience of 6/30/18 by DEVYN K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Really pleased with model kit and the efficiency of the company. Can not fault in any way. Highly recommended.

  Review of 3/16/21, following an experience of 5/29/18 by PORTER O. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The process was fine no problems and the items ordered arrived safely. Prices were competitive and everything was available to ship. Would have been 5 stars but the order took a little longer than I hoped to arrive.

  Review of 3/16/21, following an experience of 3/20/18 by TESSIE M. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Over priced shipping toke too long.

  Review of 3/16/21, following an experience of 4/26/18 by ALISHA C. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order