Customer reviews for 1001hobbies.com

Customer reviews

• 5 / 5

  

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  I ordered a ring for my son for Halloween. It came on time and my son loved it!

  Review of 11/17/22, following an experience of 10/10/22 by ADOLPHUS D. *

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• 4 / 5

  

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  Difficult to track package

  Review of 11/17/22, following an experience of 10/20/22 by TALON M. *

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• 4 / 5

  

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  My experiences with 1001Hobbies have, generally been good. They have a very broad collection of models available, many of which are not carried by domestic sellers. After a little confusion their website is relatively easy to navigate, and, given the distances involved prompt prompt delivery and their products arrive intact. On the other hand their prices and processing charges are relatively high compared with domestic sellers, but not unreasonable given the distances involved. I was pleasantly suprised by their prompt response to a problem I had with one order.

  Review of 11/15/22, following an experience of 10/30/22 by MAGGIE G. *

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• 1 / 5

  

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  My order was smashed, it looked like someone stepped on it making it garbage. The box it was shipped in was flimsy and thin and would be damaged easily

  Review of 11/15/22, following an experience of 10/22/22 by KRISTINA M. *

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• 4 / 5

  

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  The website is very well organized and visually appealing, Each model has a number of images to select/view. Overall, I really liked the website but found the check-out process to be a bit confusing. It kept rejecting my credit card but never gave a reason for the decline. I was finally able to figure out the issue and successfully place the order. (I wish I could recall the decline issue, but I know it wasn't due to an issue with the card itself). It took about a month for delivery (to the USA), but I received periodic email updates about it's status during that time. The kit arrived intact despite the shipping box not having adequate cushioning material. Again, the website itself is great. Just some room for improvement in the shipping process.

  Review of 11/15/22, following an experience of 9/26/22 by CHEYENNE B. *

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• 5 / 5

  

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  I actually used these for a WW1 German tank. They worked well!

  Review of 11/8/22, following an experience of 10/20/22 by ASIA P. *

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• 5 / 5

  

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  Oh Hey. Thanks so much. I have not yet used them. as I'm still working on the project. But I was Very Happy with the whole process from order to delivery. I had tried to find them in other places online. But you were the only ones I could find that had them. So YES Very Satisfied with your company. I look forward to working with you on other things as they come up.

  Review of 11/8/22, following an experience of 9/26/22 by PAULA D. *

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• 4 / 5

  

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  Service was fast, however the way the box was packed left a lot to be desired. The models box was wrapped in bubble wrap and looked like the postal employees played football with it. Every corner and one end received damage. The kit it's self wàs fine and in perfect condition. It's now part of the stash and eighth in line.

  Review of 11/8/22, following an experience of 10/20/22 by MICHELLE M. *

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• 1 / 5

  

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  The gift wrapping was horrendous, part of the box were still showing. Both boxes were crushed because they shipped the items in bubble wrap only. How am I suppose to gift these items now?

  Review of 11/8/22, following an experience of 10/13/22 by DARIANA A. *

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• 3 / 5

  

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  Eduard kit arrived on time and on target, but packaging was merely bubble wrap over an un-shrink wrapped flimsey Eduard box. This packaging is insufficent for travel to Canada. The box was damaged, the contents visible to the delivery system, but somehow, it survived contact with reality and got to me.

  Review of 10/21/22, following an experience of 10/6/22 by MYRON K. *

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• 5 / 5

  

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  Quality product at a good price; timely shipping and delivery. Good shopping experience.

  Review of 10/19/22, following an experience of 9/23/22 by RICK R. *

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• 1 / 5

  

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  HORRIBLE experience! They sent me the wrong items and I had to pay super expensive taxes because of their mistake. They don't help to resolve the issue that they created. Very unprofessional and I am forced to fill a claim which is a big waste of time that we all could have avoided but apparently it is too hard for the seller to even respond to my messages. Unbelievable, AVOID at all cost.

  Review of 10/19/22, following an experience of 9/17/22 by OVA G. *

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• 5 / 5

  

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  Received it in great condition all pieces present and undamaged - a build/assembly that I will be looking forward to

  Review of 10/19/22, following an experience of 9/20/22 by MATILDE Q. *

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• 5 / 5

  

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  I am happy with the service provided. Great decals of obscure markings. Fast & professional service star to finish

  Review of 10/8/22, following an experience of 8/11/22 by ROSS E. *

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• 4 / 5

  

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  The item was send very fast and arrived in perfect condition; the item was quite expensive.

  Review of 10/5/22, following an experience of 9/27/22 by JULIA J. *

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• 3 / 5

  

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  My purchase was held in U.S. Customs because someone at 1001hobbies.com did not fill out complete paperwork. I was required to contact U.S. Customs and give information to them or it would not be released to me. This is NOT good business practice in the U.S. It is not good business practice anywhere. I will seriously have to reconsider before dealing with 1001hobbies.com again.

  Review of 9/30/22, following an experience of 8/16/22 by ANNETTA B. *

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• 5 / 5

  

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  Great products, and great service!

  Review of 9/17/22, following an experience of 7/21/22 by ALEXANDRA C. *

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• 5 / 5

  

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  Got my order very quickly and in good shape!

  Review of 9/17/22, following an experience of 9/3/22 by JEANETTE S. *

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• 1 / 5

  

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  My order was sent in a envelope, it should have been sent in a small box with bubble wrap or Styrofoam peanuts. So unfortunately one of my pilots was damaged.

  Review of 9/17/22, following an experience of 8/3/22 by JUSTUS C. *

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• 5 / 5

  

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  Great selection, easy to use web site and efficient delivery.

  Review of 9/17/22, following an experience of 8/6/22 by MARYSE O. *

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• 5 / 5

  

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  I made an order as a gift for my brother, who is in a nursing home, but is still an avid modeler. He received the order today and was very pleased.

  Review of 8/30/22, following an experience of 8/11/22 by ZION W. *

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• 5 / 5

  

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  I needed custom number decals for a project I was working on and these were spot on being exact scale and structure

  Review of 8/28/22, following an experience of 6/26/22 by BABY H. *

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• 5 / 5

  

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  Very good

  Review of 8/26/22, following an experience of 7/7/22 by JUDSON D. *

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• 2 / 5

  

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  Communication in regards to the shipping was very poor. I was told it would arrive in time for my sons birthday and it did not. I was disappointed.

  Review of 8/26/22, following an experience of 7/26/22 by HALEY S. *

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  Answer by 1001hobbies.com

  

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  Hello , Thank you for your email we apologyze , please send us an email to contact@1001hobbies.com Best regards

• 5 / 5

  

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  Appreciate the stock of forgotten franchises

  Review of 8/26/22, following an experience of 7/3/22 by DARRON F. *

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• 4 / 5

  

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  To be fair, I realize that inflation is killing us all, therefore I haven’t ordered many things this year. What I have ordered was handled very well by 1001 hobbies. Thank you

  Review of 8/26/22, following an experience of 3/31/22 by NOEL K. *

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• 4 / 5

  

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  Didn't get two out of the four items that I order (out of stock). But those two that I received were definitely quality.

  Review of 8/26/22, following an experience of 6/2/22 by AGLAE W. *

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• 5 / 5

  

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  Product was much better than anticipated, prompt shipping

  Review of 8/26/22, following an experience of 7/31/22 by DAVION K. *

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• 5 / 5

  

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  It came so quickly. Beautifully packaged. I would not hesitate to use your store,again and again.

  Review of 8/26/22, following an experience of 7/28/22 by ABDUL C. *

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• 5 / 5

  

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  Great service and pricing. Very reasonable shipping rates. 1001 Hobbies is fast becoming my online shop for scale model kits and accessories.

  Review of 8/26/22, following an experience of 7/22/22 by JONATAN G. *

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• 5 / 5

  

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  Received package in good shape although it was so late I forgot about it. Didn’t recognize company

  Review of 8/12/22, following an experience of 5/21/22 by ESTEBAN B. *

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• 5 / 5

  

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  Everything was just as advertised and postal service to Tennessee, USA was fast. I would purchase from them again!

  Review of 8/12/22, following an experience of 7/2/22 by REYNOLD S. *

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• 5 / 5

  

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  Great inventory and fast service.

  Review of 8/12/22, following an experience of 7/28/22 by ANDY S. *

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• 5 / 5

  

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  I don't know what to say but that 1001hobbies is a great place to shop at. Really good 5 stars

  Review of 8/12/22, following an experience of 7/23/22 by LORENA C. *

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• 5 / 5

  

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  Customer service helpful, USPS fumbled, product is as described.

  Review of 8/12/22, following an experience of 7/13/22 by DOCK T. *

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• 5 / 5

  

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  I was really satisfied with the fast and safe shopping. Thank you for everything.

  Review of 8/12/22, following an experience of 7/5/22 by ZACHERY P. *

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• 4 / 5

  

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  Would be better score if shipping time was faster

  Review of 8/12/22, following an experience of 7/19/22 by LILYAN W. *

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• 3 / 5

  

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  Items are good but prices ads shipping way too high.

  Review of 8/12/22, following an experience of 6/27/22 by LOTTIE K. *

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• 5 / 5

  

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  Shipping is awesome came faster than most in the staes

  Review of 8/12/22, following an experience of 7/21/22 by WALTER M. *

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• 5 / 5

  

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  Very good, great service. I would recommend.

  Review of 8/12/22, following an experience of 7/26/22 by MOHAMMAD B. *

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• 5 / 5

  

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  Excellent product and service

  Review of 8/12/22, following an experience of 6/12/22 by ABIGAYLE K. *

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• 5 / 5

  

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  Good service and product.

  Review of 8/12/22, following an experience of 6/30/22 by JUVENAL B. *

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• 5 / 5

  

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  1001 Hobbies had exactly what I needed and then some. Since I live in the States, shipping took a little bit longer, but well worth it.

  Review of 8/12/22, following an experience of 7/11/22 by ALAYNA D. *

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• 5 / 5

  

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  Awesomeness in a wallet size And i would buy and recommend 1001hobbies to anyone

  Review of 8/12/22, following an experience of 7/24/22 by KYLEIGH S. *

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• 2 / 5

  

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  Waited 2 weeks for shipping conformation,. After several attempts to have them email shipping info I filed a claim with pay pal. for help because it seemed to me they were giving me a runaround. 5 or so days later I received my order.i believe I would be waiting had I not. Order was correct and in good condition. Thank you pay pal.

  Review of 8/12/22, following an experience of 7/20/22 by HALLE G. *

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• 5 / 5

  

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  All of the products arrived as prromised.

  Review of 8/12/22, following an experience of 6/26/22 by WAINO G. *

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• 5 / 5

  

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  All very Good

  Review of 8/12/22, following an experience of 7/6/22 by TOBIN W. *

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• 5 / 5

  

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  Very good customer service

  Review of 8/12/22, following an experience of 7/11/22 by AURORE G. *

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• 5 / 5

  

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  Great selection of Humbrol paints. Fast shipping and excellent pricing.

  Review of 8/12/22, following an experience of 6/29/22 by KAELA G. *

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• 5 / 5

  

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  Found what I was looking for with ease, and received it sooner than I expected. Will likely use this site again.

  Review of 8/12/22, following an experience of 6/5/22 by MEDA K. *

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• 5 / 5

  

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  Excellent!

  Review of 8/12/22, following an experience of 7/12/22 by LEORA F. *

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• 4 / 5

  

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  The site is totally legit. I had no issues. Only criticism is time to ship order. Still a very good experience. Thank you.

  Review of 8/5/22, following an experience of 6/30/22 by UNA G. *

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• 5 / 5

  

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  Quality Product and fast shipping.

  Review of 8/5/22, following an experience of 7/8/22 by DARIANA D. *

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• 2 / 5

  

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  The model kit was very poorly packed. It was not put into a separate box with packing material around it to protect its contents. Instead the model kit box itself was wrapped up in a little bit of covering and shipped. These model kit boxes are not very sturdy and the corner of the box was crushed when I received it. Fortunately, none of the parts therein seemed to be damaged. But that only means I was lucky. It's not hard to see how easily such poor packing could result in a badly damaged model kit. Do the right thing even though it will cost a little more in shipping. Put the model kits in a bigger shipping boxes and put some packing material around them. Other online retailers I deal with do this.

  Review of 8/5/22, following an experience of 6/29/22 by BRADLY O. *

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• 3 / 5

  

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  My last order was rather disappointing. I had requested the order be canceled due to its prolonged time in being filled and my money refunded. The order for decals was several months in processing. The request was seen but ignored. I found this as being extremely unprofessional. The refusal to refund my money was annoying and frustrating. Since the order was several months old without being filled or any notice of anything being done till it was shipped months after the order was placed. This will affect any future orders, if any, that I place with 1001 Hobbies.

  Review of 8/5/22, following an experience of 2/28/22 by CHRISTIAN F. *

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• 5 / 5

  

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  The universal swing shafts are working good I like the look too .

  Review of 8/5/22, following an experience of 6/13/22 by JOHAN S. *

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• 4 / 5

  

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  Regarding the order that I received five star. However I had previously placed an order that was said to be backordered. I waited almost 3 months before I was informed that they were never going to get it back and again. This is quite disappointing.

  Review of 8/5/22, following an experience of 6/15/22 by JANA B. *

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• 5 / 5

  

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  Another great figure! Well sculpted and happy to find it. I hope that I can find more items when I look for them. The service was great and got it in good condition and good time.

  Review of 8/5/22, following an experience of 6/21/22 by ADRIEL S. *

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• 5 / 5

  

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  The site is a little difficult, but I find my way around. The products( Star Wars figures) are the more difficult ones to find here in my area.

  Review of 8/5/22, following an experience of 6/25/22 by STANTON S. *

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• 5 / 5

  

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  Item delivered on the schedule provided. No issues.

  Review of 7/24/22, following an experience of 5/17/22 by TED E. *

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• 5 / 5

  

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  The store works well

  Review of 7/24/22, following an experience of 5/24/22 by RODERICK W. *

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• 5 / 5

  

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  Navigation of the site was not difficult, I found the item that I was looking for. It was an item that was hard to locate in the United States. Delivery was normal considering that it was shipped out of the country. It took about three weeks to get. The carburetor for the OS 61 FX worked out very well. The motor turned on within three flips of the prop and was very easy to adjust. What a difference a new part makes!

  Review of 7/24/22, following an experience of 6/5/22 by MIGUEL B. *

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• 5 / 5

  

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  I’m very pleased with the service of your site

  Review of 7/24/22, following an experience of 6/12/22 by MAXIMILLIAN H. *

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• 5 / 5

  

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  Good timely service.

  Review of 7/24/22, following an experience of 6/30/22 by LLOYD F. *

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• 1 / 5

  

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  Ordered a Dice bag and dice. Was sent the Dice Bag with not dice. Tried to contact the company to get the rest of my order shipped to me but nothing was done. I will not be using this site again.

  Review of 7/24/22, following an experience of 6/3/22 by FLO L. *

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  Answer by 1001hobbies.com

  

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  Hello , Thank you for your email We apologyze for this incident can you please send us an email o contact@1001hobbies.com Best regards

• 5 / 5

  

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  Order was received when it was promised. Very satisfied with the whole ordering process.

  Review of 7/24/22, following an experience of 6/28/22 by HALEY W. *

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• 2 / 5

  

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  I ordered two items that were both listed as being in stock in February. I then proceeded to receive no updates on my order besides the fact that it was 'processing'. After I sent an multiple emails months later I was informed that one of my items was out of stock and the cost would be refunded to my account, and the other item was shipped and received with no further issues. It could be a problem with overseas shipping but I think communication regarding the status of my order could have been done better.

  Review of 7/24/22, following an experience of 2/23/22 by MADALYN S. *

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  Answer by 1001hobbies.com

  

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  Hello , Thank you for your email We apologyze for this incident can you please send us an email o contact@1001hobbies.com Best regards

• 5 / 5

  

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  Arrived in double quick time.

  Review of 7/24/22, following an experience of 6/25/22 by PRUDENCE R. *

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• 4 / 5

  

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  It arrived. We paid for immediate delivery, but still took 3 weeks.

  Review of 7/24/22, following an experience of 7/1/22 by ENOCH M. *

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• 5 / 5

  

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  Good communication, prompt service, reasonable shipping charges.

  Review of 7/24/22, following an experience of 5/29/22 by MADALYN K. *

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• 5 / 5

  

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  Arrived much faster than I expected Exactly what I ordered

  Review of 7/24/22, following an experience of 7/3/22 by ROSSIE S. *

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• 5 / 5

  

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  EXCELLENT!

  Review of 7/24/22, following an experience of 5/11/22 by ZION K. *

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• 5 / 5

  

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  Great tool

  Review of 7/24/22, following an experience of 6/13/22 by NELSON K. *

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• 5 / 5

  

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  Excellent product. Comprehensive selection.

  Review of 7/24/22, following an experience of 5/27/22 by JERMAINE R. *

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• 5 / 5

  

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  Quality item and it fits well. Delivery time was reasonable considering it was via international post during a time when supply chain issues have been worsened by the global pandemic.

  Review of 7/24/22, following an experience of 6/29/22 by LUCILE M. *

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• 5 / 5

  

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  Getting close to being my "go to" store. Great service quick.

  Review of 7/24/22, following an experience of 6/16/22 by BARBARA C. *

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• 4 / 5

  

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  it was good to get progress reports on the status of my delivery,everything worked as it should have.

  Review of 7/24/22, following an experience of 5/25/22 by MAXINE H. *

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• 3 / 5

  

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  good

  Review of 7/9/22, following an experience of 6/30/22 by KAREEM B. *

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• 5 / 5

  

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  Excellent transaction, A pleasure to do business with. fast shipping. Thank you.

  Review of 7/8/22, following an experience of 6/23/22 by ARVID W. *

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• 4 / 5

  

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  Delivery takes much longer than promised. Weeks - not days. Regardless, product was as described and they do respond to communications.

  Review of 7/6/22, following an experience of 4/3/22 by AIDAN R. *

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• 5 / 5

  

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  Always a pleasant experience with 1001 hobbies.

  Review of 7/6/22, following an experience of 6/26/22 by AMELIA J. *

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• 5 / 5

  

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  JUNE 22, 2033 ... I had ordered a model kit from 1001hobbies (1/25 scale Revell VW Hippy Van) It was the cheapest price on the internet. It was at this time that I found out they were located in France. BUT they said my product would be received in a timely manner. (and it was about 1/2 the price of the next lowest price item at the time) At the same time, I ordered several other items from different companies located here in the States. 11 days later I get my package from 1001Hobbies, FROM FRANCE !!! - 11 days .... not a record setter in the amount of time, BUT the other orders here in the States ... 1 says it will deliver 1 single can of paint about August 7 ( a moth and a half to deliver a can of paint) another one, I had to send them a reminder email about my order (12 days and still had a unfulfilled status) Needless to say, I will look at 1001hobbies with a little more interest from now on. If they can deliver product to me in better time than companies here in the States can, then who am i to argue

  Review of 7/6/22, following an experience of 6/23/22 by KARL S. *

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• 5 / 5

  

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  Delivery on time and un damaged. Usual Airfix quality.

  Review of 7/5/22, following an experience of 6/22/22 by CARMELA P. *

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• 5 / 5

  

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  Love their selection and shipping is very fast, considering their distance from my location!

  Review of 7/4/22, following an experience of 6/16/22 by HARMON N. *

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• 5 / 5

  

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  Awesome! Products and quality service!

  Review of 7/4/22, following an experience of 5/14/22 by BRENT M. *

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• 4 / 5

  

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  I finally received my order I’m very happy about that and the planes look great I have not tried to build them yet as I’m still working on the ship but they are exactly what I wanted I’m quite satisfied

  Review of 7/4/22, following an experience of 6/13/22 by BRITNEY D. *

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• 5 / 5

  

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  Fast service and shipping. No problems I would recommend.

  Review of 7/1/22, following an experience of 6/21/22 by ARACELY H. *

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• 5 / 5

  

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  Banger

  Review of 7/1/22, following an experience of 6/18/22 by CAMILLA T. *

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• 3 / 5

  

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  The service was ok. the problem was shipping a fragile small piece of sheet brass in a shipping envelope was not very smart. Mine was bent and everyone knows once bent there is no going back. At least use a small box or a stiff piece of cardboard. Outside of that the art work is great.

  Review of 6/30/22, following an experience of 6/20/22 by KAROLANN L. *

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• 5 / 5

  

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  Great!

  Review of 6/30/22, following an experience of 6/16/22 by BRITNEY D. *

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• 5 / 5

  

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  EXCELLENT!

  Review of 6/29/22, following an experience of 5/21/22 by ISOBEL S. *

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• 5 / 5

  

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  Great customer service. When my international purchase never arrived, my purchase was refunded. My next order included international tracking and it arrived faster than any of my previous orders. Great service!!!

  Review of 6/29/22, following an experience of 5/15/22 by ESTEVAN J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Paint is perfect for the model my husband is making with our 11 year old grandson..

  Review of 6/29/22, following an experience of 6/1/22 by MINNIE G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good service, efficient

  Review of 6/29/22, following an experience of 6/5/22 by LULA P. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Timely and shipping price good

  Review of 6/29/22, following an experience of 5/31/22 by LORENZ T. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Everything went well. Communication was good. I purchased 8 Aqua Color paints. One was congealed, but recoverable by adding water. Paints were shipped from Europe, so shipping cost was high. Not sure if this is standard for their inventory, but be aware.

  Review of 6/29/22, following an experience of 6/11/22 by CORNELIUS K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Shipping service under way under the expected date, which talks about efficiency. Products were very neatly packed and arrived without peril.

  Review of 6/29/22, following an experience of 5/19/22 by LUDWIG K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Will recommend to friends.

  Review of 6/29/22, following an experience of 5/14/22 by NYA L. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Never received- local post office indicated delivered but it wasn’t - they can’t find package - I know it’s not entirely the fault of 1001 but I am much less likely to purchase from again

  Review of 6/29/22, following an experience of 5/26/22 by TRACE L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great delivery. Delivered in perfect condition!

  Review of 6/29/22, following an experience of 3/28/22 by GIOVANI H. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order