Go to website
Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
-
A. A.
May 14, 2024
Verified reviewI have had my 53M38a1 jeep now for about 10 years. From KW I have purchased nearly $5000.00 in parts. The staff has been helpful and parts are of high quality. I give KW a thumbs up!!!
-
A. A.
May 14, 2024
Verified reviewGreat company
-
A. A.
May 14, 2024
Verified reviewvery good and fast
-
A. A.
May 14, 2024
Verified reviewVery prompt service.
-
A. A.
May 14, 2024
Verified reviewGreat service.Quick shipping.
-
A. A.
May 14, 2024
Verified reviewBrake cable was made incorrectly, new one was sent immediately. It was also incorrect. A third has sent. I'll let you know.
Reply from Kaiserwillys.com
That is really weird. Email mike@Kaiserwillys.com direct to help out on.
Reply from A. A.
I had already emailed Mike with the pictures. He sent it to Cam, who contacted me. I sent him the pictures and he sent the second cable. I have spoken with Cam about the second one being wrong also. He said he Was sending a third cable out to me. That was on Friday. 4/26/24. I still don't have the cable.
Show exchanges Hide exchanges -
A. A.
May 14, 2024
Verified reviewYou need to sit down with your supplier . Ask them why they can't get you a Right front fender. You have had a customer waiting for 5 months . 5 months !! And you never sent an update on the order .
Reply from Kaiserwillys.com
I see you have placed dozens of orders with us over the past 2 years which we have all filled. I'm sorry about this one item being on a long-term backorder. If you ever have a question or a concern please reach out to us toll free or email mike@Kaiserwillys.com. Hopefully you will reconsider your review as this is one item out of the 100's we have supplied you doesn't warrant a 1 star. Again, we are always happy to help out in any way we can. Please hopefully reconsider. Reach out to us direct. Thanks!
Reply from A. A.
Mike, Yes I have placed many orders . And I will continue to give you busness . I have a lot to go on my 46 . My review was for a single item . I was asked about my last purchase . Not an overall rating . But if you don't get your part no one ever sends you an email to review that purchase . That being said . ( I will now give an overall rating . ) A badly needed fender came in the Mail today . I saw your mane on it and that it came from another part supplier . Thank You. I'm not a "Karen". Maybe to many screws loose in my Brain . I have a 100 % disability from the VA. My CJ 2a makes me Happy . Another thing is my phone calls to your parts counter . They have helped me out of a few problems . It's no ordinary vehicle . The parts you carry , right down to the bolts and screws . Please don't get me wrong . "I need to know how to change my stars in that review . " And lastly . That one Star did get me that needed part. Thank you again Oscar Morris Free Canes for Veterans Inc.
Show exchanges Hide exchanges -
A. A.
May 14, 2024
Verified reviewExcellent
-
A. A.
May 14, 2024
Verified reviewI’m glad I found this website a few years ago it has been my go to for my f-134 replacement parts. Wish they had the notification that lets you know if a part is on back order or not. And frequently update the Eta. But got ahold of someone very easily and got my answer. Customer service is very good.
-
A. A.
May 14, 2024
Verified reviewThey have a great selection. The customer service is outstanding and their willingness to help me out when needed was well above par. I will continue to use them as my primary supplier.
-
A. A.
May 14, 2024
Verified reviewhave been very satisfied with the service.
-
A. A.
May 13, 2024
Verified reviewquick service, excellent quality
-
A. A.
May 13, 2024
Verified reviewGreat company to work with.
-
A. A.
May 13, 2024
Verified reviewOrder Process Works Well. Thanks.
-
A. A.
May 13, 2024
Verified reviewThe products are well defined and easy to identify in the catalog. The website is easy to use. The site needs to notify purchasers of out of stock items. The orders are always short parts or damaged. The shipping needs improvement to protect items. The orders need to be checked for content and correct items and matching items. Not different manufacturers resulting in different items. The staff is helpful in correcting issues but I should not have to take my time to correct there faults. I am going to look for another vendor.
Reply from Kaiserwillys.com
We email same business day on any backorders. Sometimes they go to people spam folder and then get deleted. If you ever have a question on order - call us toll free or email us. We are here to help and answer all emails same business day. We have the largest selection of parts than anyone. Free shipping on orders over $98 and more US and NOS parts than most places combined. We are always happy to help out.
-
A. A.
May 13, 2024
Verified reviewI use the on line for most all my ordering, even though the catalogue is more complete to use. Easy to use with drawings and videos for help. Best place for me to order, very comprehensive. I do not use any others at this point, just to convenient for parts ordering and good pricing.
-
A. A.
May 13, 2024
Verified reviewGreat products! Great service!
-
A. A.
May 13, 2024
Verified reviewgreat products and exceptional customer service always there when I need assistance.
-
A. A.
May 13, 2024
Verified reviewDealing with Kaiser Willys was great, but dealing with the shipping fees and dealing with the Brokerage house was less than ideal to get my items into Canada.
-
A. A.
May 12, 2024
Verified reviewI have placed many orders with KW, orders are shipped complete and quickly, tech support is great, customer service is excellent.
Reviews displayed in chronological order
Contact
Go to website
Certification
