Reviews for Autrex

Total: 501 reviews since 12/02/2021

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4.7

Based on 190 reviews from the last 12 months

5

89%
4

5%
3

3%
2

1%
1

2%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Capital Auto Parts comes across as a smooth, reassuring place to order wheels, tires, and rims. Customers describe deliveries that arrive on time, in good condition, and with communication that stays clear from purchase to arrival.

The brand is repeatedly linked to fast shipping, fair pricing, and helpful customer service, especially when buyers need guidance choosing the right tire or matching parts. Several people mention easy transactions, quick answers, and follow-up that keeps the shipping status easy to track. When an item is missing or a fit needs adjusting, the team is described as responsive and practical. Capital Auto Parts gathers strongly positive customer feedback with 501 reviews published in total and an average rating of 4.7 stars.

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Helpful?

Delivery

199 reviews mention delivery, with 86% positive feedback.

"They were amazing to deal with, and shipping was quick and tires were better than I expected"

"Excellent communication and fast delivery."

"Livré a temps en tout temps"

Team expertise

42 reviews mention our team's expertise, with 100% positive feedback.

"My first experience with capital got say not only was the employee knowledgeable attentive well informed 👍 an honest the item was delivered faster…"

"Always very prompt, efficient and quick service. Staff is very knowledgeable and helpful at all times."

"Very good, great service. I would recommend."

Responsiveness

42 reviews mention our responsiveness, with 100% positive feedback.

"Service and quickness as expected"

"Excellent customer service. The team exceeded expectations to provide replacement parts quickly. I highly recommend this company."

"Réponse rapide et gens courtois!"

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Expérience with great service and very helpful. Thanks to the crew."

"Great service and very helpful."

"Excellent staff"

Digital experience

17 reviews mention the digital experience, with 100% positive feedback.

"Great overall experience.. website was easy to use.. communication about deliverywas excellent. Parts fit 100%"

"First time using the site, site was easy to navigate with wide selection of products at competitive price point with shipping included"

"Amazing service, knowledgeable and easy to order the parts from their website."

1 ★

2 ★

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4 ★

5 ★

Greg A.
Apr 15, 2025
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Great advice and helpful
Experience from: Apr 14, 2025
Matt B.
Apr 13, 2025
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Very helpful and knowlegeable when it comes to parts and accessories. pricing is very good compares with American pricing.. in Canadian dollar.. thanks Brian and Capital Auto Parts
Experience from: Apr 12, 2025
Alexandre F.
Apr 10, 2025
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Livraison très lente. 14 jours. À prévoir si vous etes pressé.
Experience from: Apr 9, 2025
Yves R.
Apr 10, 2025
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service its 100 percent i already pass the word to freind and compagnie about price and service
Experience from: Apr 9, 2025
D. P.
Apr 9, 2025
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Great experience - friendly, quick to respond and tires arrived in no time!
Experience from: Apr 8, 2025
Kevin M.
Apr 9, 2025
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Awesome pricing, quick and friendly delivery, communication 100% Would definitely recommend!
Experience from: Apr 8, 2025
Kevin R.
Apr 8, 2025
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Fully satisfied with the purchase of tires on line and the shipment in timely manner. Highly recommend Capital Auto Parts
Experience from: Apr 7, 2025
Greg C.
Apr 5, 2025
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Great service and fast shipping,Brian was a great help. Thanks for the good shopping experience . Will definitely recommend
Experience from: Apr 4, 2025
Anthony T.
Apr 3, 2025
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fast delivery
Experience from: Apr 2, 2025
Ian daniel S.
Apr 3, 2025
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Great discount and Fast response, delivered on time
Experience from: Apr 2, 2025
Anthony T.
Apr 3, 2025
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fast delivery
Experience from: Apr 2, 2025
Andre L.
Mar 26, 2025
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Great service and best prices
Experience from: Mar 25, 2025
Andrew N.
Mar 26, 2025
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Great service friendly and fast .Definitely will shop again .
Experience from: Mar 25, 2025
Les F.
Mar 26, 2025
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Always good service, fast and reliable. Will recommend
Experience from: Mar 26, 2025
Michael G.
Mar 25, 2025
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Fantastic/speedy service!
Experience from: Mar 24, 2025
Earl M.
Mar 23, 2025
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One of the best retailers to deal with and really nice people to talk to
Experience from: Mar 22, 2025
Derm C.
Mar 22, 2025
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Awesome service. I was looking for car parts. Found this site. Went in and started an order. Did not complete order as I needed to talk to a mechanic to clarify exactly the name of parts that was needed. I passed this concern to Capital Auto Parts and next morning I received a detailed itemized of what I needed including nuts and bolts. Can’t say enough about their help and EXCELLENT customer service. No hassle. No confusion. This is what I needed and all I had to do was order and pay. Items arrived on time. I would definitely recommend dealing with this business and it wi be my “go to site” for vehicle parts in the future. Thanks.
Experience from: Mar 21, 2025
Kevin B.
Mar 22, 2025
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Great price quick delivery ... if you don't know about Capital Auto Parts it is time ou check them out!
Experience from: Mar 21, 2025
Donna O.
Mar 21, 2025
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Fast service,great quality and pricing
Experience from: Mar 20, 2025
Robert B.
Mar 19, 2025
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Good produc and fast shipping
Experience from: Mar 18, 2025

Reviews displayed in chronological order

Reviews for Autrex