Customer reviews for simpleshapes.com

Customer reviews

• 5 / 5 1

  

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  Customer service was the best I’ve ever had. You can’t reach a real person without pushing “3, 2, 1” and being transferred anymore, but Laurie was excellent! Used the Roman Pro primer as recommended. Wall paper sheets were fairly easy to work with. Patterns matched up perfectly! I’m obsessed

  Review of 6/9/21, following an experience of 5/12/21 by JOHANNA A. *

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• 5 / 5 1

  

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  Easy experience

  Review of 6/9/21, following an experience of 5/22/21 by GREYSON C. *

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• 1 / 5 1

  

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  Site was easy to navigate, quick delivery. Product looks nothing like picture on site or descriptions.

  Review of 6/4/21, following an experience of 4/25/21 by SHARON G. *

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• 5 / 5 1

  

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  Website was easy to use

  Review of 5/14/21, following an experience of 4/30/21 by ELDORA H. *

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• 5 / 5 1

  

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  AMAZING !!!!!!! The quality of the wallpaper is the best! Their customer service is also super helpful. Highly recommend

  Review of 5/11/21, following an experience of 4/26/21 by MEGANE M. *

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• 5 / 5 1

  

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  Gorgeous, easy to use! SO happy with how the project turned out!!!

  Review of 5/4/21, following an experience of 4/18/21 by NAME E. *

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• 5 / 5 1

  

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  It was easy to order and arrived quickly

  Review of 4/30/21, following an experience of 4/12/21 by ARCHIBALD K. *

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• 5 / 5 1

  

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  Beautiful products and great service! We received the wallpaper quicker than I thought and it was a fun day project to tackle with my husband. Thank you Simple Shapes!

  Review of 4/25/21, following an experience of 4/9/21 by NORRIS O. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Website was easy to navigate. Communication regarding our order was clear. The wallpaper is beautiful and great quality.

  Review of 4/24/21, following an experience of 4/7/21 by CAITLYN S. *

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• 5 / 5 1

  

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  Thank you Simple Shapes. Ordered swatches and they arrived immediately. Will order from this company

  Review of 4/15/21, following an experience of 4/6/21 by CYRIL C. *

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• 5 / 5 1

  

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  Easy to browse by category of sticker. No problems checking out.

  Review of 4/14/21, following an experience of 4/3/21 by WILMA B. *

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• 5 / 5 1

  

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  The site is easy to use and there are so many different items to choose from. Ordering was easy and shipping was quick.

  Review of 4/14/21, following an experience of 4/2/21 by TYREL R. *

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• 5 / 5 1

  

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  Samples were great sizes to make a selection.

  Review of 4/11/21, following an experience of 4/2/21 by CLAUDIA A. *

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• 5 / 5 1

  

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  Easy order and fast delivery!

  Review of 4/7/21, following an experience of 3/21/21 by MARISOL G. *

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• 4 / 5 1

  

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  Some of the stickers bubbled up. I am over all happy with the complete finish

  Review of 4/4/21, following an experience of 3/19/21 by KAVON H. *

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• 5 / 5 1

  

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  Great quality and easy to apply.

  Review of 4/1/21, following an experience of 3/20/21 by KAVON F. *

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• 5 / 5 1

  

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  For a nearly identical rainbow decal, Pottery Barn Kids wanted ~$430, and Wayfair was ~$150. This was by far the cheapest, it looks beautiful on my daughter’s wall, the quality is great, and the application took a few tries but was overall easy. I was especially pleased that it peeled off easily without losing its stickiness. Highly recommend this product and this company!

  Review of 3/30/21, following an experience of 2/27/21 by KACI W. *

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• 5 / 5 1

  

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  Very nice and good quality

  Review of 3/28/21, following an experience of 3/12/21 by ROYAL D. *

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• 5 / 5 1

  

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  Site was easy to navigate. Ordering was easy and delivery was very prompt.

  Review of 3/28/21, following an experience of 3/16/21 by JUSTON M. *

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• 5 / 5 1

  

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  Awesome product! Looks great in our little nursery.

  Review of 3/28/21, following an experience of 3/10/21 by BRODERICK M. *

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• 5 / 5 1

  

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  I haven't ordered anything but samples yet, and I am in love with this company! Amazing products, great customer service, just excellent in every way. The website is amazing.

  Review of 3/25/21, following an experience of 3/15/21 by CHASITY C. *

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• 5 / 5 1

  

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  Easy to order. Appreciated the discount code.

  Review of 3/22/21, following an experience of 3/6/21 by LEWIS J. *

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• 5 / 5 1

  

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  The order process was easy and the delivery was faster than I expected. I’m very satisfied with the whole process and the quality of the wallpaper...I’m a satisfied customer thanks!!

  Review of 3/20/21, following an experience of 2/28/21 by FLORIDA R. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

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  I honestly cant believe I paid over $80 for it. The decal wont stick nicely to the wall and keeps on peeling off. I've paid this price hoping its high quality decals, I was wrong. I bought other decals before from other sellers and didnt have these issues. I'm pretty disappointed the only good thing when I contacted customers service, they did ask me a bunch of questions about my walls and paint, I have no idea what brand of paint on my walls and honestly it shouldn't require so much info to purchase a decal. I've used decals from Mywonderfulwalls and those work beautifully. I wont be buying again from this seller.

  Review of 3/20/21, following an experience of 2/24/21 by ERICA P. *

  *Pseudonymized data at the request of the author

  Answer by simpleshapes.com

  

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  We are sorry that you had issues with installing the Mountains Wall Decal. However please note that you purchased a vinyl wall decal product. Mywonderfulwalls sell only wall stickers which is a different type of product (which we also offer). The issue with it not sticking to your wall typically comes down to a textured wall OR a wall painted with specialty non-staining paint. This means regardless of where you purchase, no wall decal will be able to stick to it. Our customer service team tried to troubleshoot this for you, but you did not respond to our emails which is why we thought you had found a solution. We hope you understand it is hard for us to help in this situation unless you can answer the questions and get back to us.

• 5 / 5 1

  

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  The wallpaper was better than I expected. It looks so great. Nice and thick material. The adhesive is not as sticky as I would have wanted but that’s only because I used it on a non flat surface.

  Review of 3/2/21, following an experience of 2/15/21 by HOWELL K. *

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• 5 / 5 1

  

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  Customer service is great!

  Review of 2/28/21, following an experience of 1/29/21 by JOHNNY O. *

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• 5 / 5 1

  

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  I give you a 5 star!!! Lori Eilers was fantastic!!! Very informative and patient. She answered all my concerns and was very helpful!!!

  Review of 2/28/21, following an experience of 2/8/21 by JEANIE C. *

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• 5 / 5 1

  

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  I ordered decals for a 2 years room. They arrived quickly. They had to be pieced together similar to a puzzle, which I enjoyed. They look amazing! My grandson loves the decals.

  Review of 2/28/21, following an experience of 2/13/21 by EMELIA B. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

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  The decal did not stick to our wall. We tried spray sealer and Mod Podge sealer and the edges just kept curling up :(

  Review of 2/28/21, following an experience of 1/10/21 by MARC D. *

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• 5 / 5 1

  

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  Super cute! Super easy! Super product!!

  Review of 2/28/21, following an experience of 2/4/21 by CHLOE P. *

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• 5 / 5 1

  

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  Good experience

  Review of 2/28/21, following an experience of 2/3/21 by OCTAVIA O. *

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• 5 / 5 1

  

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  Simple and easy to order

  Review of 2/25/21, following an experience of 1/7/21 by TINA B. *

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• 1 / 5 1

  

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  Poor customer service. Rude and dismissive.

  Review of 2/25/21, following an experience of 11/27/20 by ABIGALE W. *

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• 5 / 5 1

  

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  This wallpaper is absolutely stunning. It was super easy to install and looks perfect!!!!

  Review of 2/25/21, following an experience of 1/13/21 by HARMONY K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The customer service team was extremely helpful prior to ordering. I gave them the exact color code for the paint on the wall and they did a proof for me to show how the decals would look in the room. They also did several color options for me.

  Review of 2/25/21, following an experience of 1/12/21 by MAXWELL V. *

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• 5 / 5 1

  

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  Easy shopping, had a question and customer service was quick to answer and delivery was fast!

  Review of 2/1/21, following an experience of 1/15/21 by DANA S. *

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• 5 / 5 1

  

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  Fantastic product. Very well made and easy to install. My husband puts graphics on police vehicles and even he was impressed with the quality of the decals and how well they are cut. Would buy again, for sure!

  Review of 1/31/21, following an experience of 1/16/21 by ENRICO A. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great customer service and quick delivery. I ordered from simple shapes and when I received my order I realized that a potion of the wall decals were the wrong colour. The next day I contacted the company and they were very helpful and had the replacement decals sent out later that same day. I was impressed that they arrived at my house 4 days later, especially considering I live in Canada and they had to go through customs. As for their product it is great quality, took a while to put up because it comes in several pieces, but I knew that because before ordering them I watched their tutorial video on how to put them up.

  Review of 1/29/21, following an experience of 1/17/21 by PIPER F. *

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• 5 / 5 1

  

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  Ok after I figured it out.

  Review of 1/29/21, following an experience of 1/19/21 by MICHEAL D. *

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• 4 / 5 1

  

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  It was a little hard to navigate but overall nice

  Review of 1/28/21, following an experience of 1/16/21 by BRANDON S. *

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• 5 / 5 1

  

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  Received my wallpaper in a timely manner and it is beautiful! Also the price was much better than other places for the same paper.

  Review of 1/27/21, following an experience of 1/17/21 by IVY O. *

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• 5 / 5 1

  

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  Paper is beautiful. Larger design than I expected but I worked out wonderfully. Had some issues with shipping (usps) but simple shapes contacted them and I got it right away. Price was decent. And was fairly easy to install.

  Review of 1/25/21, following an experience of 1/13/21 by ROMA R. *

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• 5 / 5 1

  

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  First time ordering and applying but so far I rate them a 5 star. Quality wallpaper and complete instructions for hanging!

  Review of 1/23/21, following an experience of 1/14/21 by LEON H. *

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• 3 / 5 1

  

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  Still haven’t received my shipment so I can’t really rate

  Review of 1/22/21, following an experience of 12/16/20 by LEW C. *

  *Pseudonymized data at the request of the author

  Answer by simpleshapes.com

  

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  We apologize for the late delivery. It looks like the package was shipped out on time as promised, but ran into delays with the USPS due to high volume holiday traffic. We hope you understand we are at the mercy of the shipping providers like the USPS in this case. It looks like it has since been delivered and we hope you enjoy your purchase! Please contact support@simpleshapes.com if you have any further issues. Thank you for your understanding!

• 5 / 5 1

  

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  Was definitely easy to put up! The instructions were spot on. There were a couple of sheets that we just had to reposition due to being off pattern and they were super easy to remove and apply again. The backing never wore off, which made out job easier. Highly recommend this wall paper.

  Review of 1/22/21, following an experience of 1/12/21 by ALEXIE R. *

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• 5 / 5 1

  

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  Great

  Review of 1/19/21, following an experience of 1/6/21 by SHANIYA C. *

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• 4 / 5 1

  

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  Delivery was a problem; although I believe it was more USPS than Simple Shapes. I did email Simple Shapes and they tracked down the shipment

  Review of 1/7/21, following an experience of 12/10/20 by GENEVIEVE D. *

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• 5 / 5 1

  

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  Easy to order and shipped fast.

  Review of 1/5/21, following an experience of 12/19/20 by ANIBAL K. *

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• 5 / 5 1

  

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  Very easy to order. Better price than going thru Wayfair as I had previously.

  Review of 1/4/21, following an experience of 12/24/20 by EUGENE D. *

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• 5 / 5 1

  

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  Due to the holidays, my order was unable to be located by USPS and Simple Shapes sent out a second order for me and made sure it came in 2 days for me! When the first order came in, I was able to return it back to them with ease.

  Review of 1/3/21, following an experience of 12/7/20 by BURLEY L. *

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• 5 / 5 1

  

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  Turned out great. Would have nice to know that there were more leaves than needed.

  Review of 12/30/20, following an experience of 11/9/20 by GRETCHEN R. *

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• 5 / 5 1

  

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  Easy to buy.

  Review of 12/30/20, following an experience of 12/20/20 by GREGORIO R. *

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• 5 / 5 1

  

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  Delivered as expected in good condition

  Review of 12/28/20, following an experience of 11/26/20 by CHRISTIAN D. *

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• 5 / 5 1

  

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  LOVE the product (watercolor dots wall stickers). Shipped quickly!

  Review of 12/22/20, following an experience of 12/13/20 by MATTIE S. *

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• 5 / 5 1

  

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  Gorgeous wallpaper! Got it in less than a week.

  Review of 12/17/20, following an experience of 12/5/20 by JOSHUAH B. *

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• 5 / 5 1

  

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  Nice selection and fast accurate service

  Review of 12/3/20, following an experience of 11/20/20 by CRISTIAN M. *

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• 5 / 5 1

  

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  Prompt, quality service. Product well made and instructions clear. Would put the wall prep riight in the step by step instructions.

  Review of 12/2/20, following an experience of 11/19/20 by MAYMIE T. *

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• 3 / 5 1

  

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  Better instructions would be appreciated.

  Review of 11/23/20, following an experience of 11/3/20 by MEGGIE J. *

  *Pseudonymized data at the request of the author

  Answer by simpleshapes.com

  

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  All of our decals come with detailed instructions. Please contact our customer service team if you did not receive them with your order. Thank you!

• 5 / 5 1

  

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  I love the product, but using USPS takes FOREVER get get delivered.

  Review of 11/22/20, following an experience of 11/11/20 by BLAKE K. *

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• 5 / 5 1

  

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  Great site!

  Review of 11/20/20, following an experience of 11/9/20 by RUBIE M. *

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• 5 / 5 1

  

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  When decorating my daughter’s room, I used a number of different decals. Simple Shapes was by far the easiest to install, and remove if necessary. They are exactly as described and arrive promptly. I was beyond thrilled!!

  Review of 11/17/20, following an experience of 11/5/20 by LELIA G. *

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• 5 / 5 1

  

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  I was extremely satisfied.

  Review of 11/11/20, following an experience of 10/30/20 by HANK W. *

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• 5 / 5 1

  

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  Would highly recommend to others

  Review of 11/11/20, following an experience of 10/24/20 by KAELYN C. *

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• 5 / 5 1

  

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  I love it! Very beautiful family tree

  Review of 11/11/20, following an experience of 10/29/20 by RUBY H. *

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• 5 / 5 1

  

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  Just as pictured! Looks great in our daughters nursery!

  Review of 11/10/20, following an experience of 10/31/20 by ALESSANDRA K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Lori at Simple Shapes was amazing to work with! I LOVE my wallpaper and she went above and beyond to make me what I wanted!

  Review of 11/7/20, following an experience of 9/27/20 by AUSTIN C. *

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• 4 / 5 1

  

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  Love it came out so beautiful and so easy to put on.

  Review of 11/5/20, following an experience of 10/15/20 by FRANCESCA S. *

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• 5 / 5 1

  

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  Products are as expected and shipped properly in a very sturdy container that protects your purchase !

  Review of 11/4/20, following an experience of 10/22/20 by MAURINE S. *

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• 3 / 5 1

  

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  Took a really long time to ship My order out, beyond their estimated timing. It felt like they had forgotten about my order, but remembered once I inquired about it.

  Review of 11/3/20, following an experience of 8/28/20 by JUNIOR G. *

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• 1 / 5 1

  

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  The website was easy to use.

  Review of 11/1/20, following an experience of 9/22/20 by BERTRAM B. *

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• 3 / 5 1

  

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  I ordered another panel of wallpaper directly from their website (previously bought through wayfair) and it took much longer to print and process than what was expected. I believe it even took longer than their stated window during covid days. I followed up with customer service and initially received a helpful response. However, in checking in again on the status of the item, I was met with attitude and rudeness. I will not be purchasing from this company again. There are plenty of other peel and stick wallpapers out there who don't have this subpar level of customer service.

  Review of 10/31/20, following an experience of 9/9/20 by CHRIST R. *

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• 5 / 5 1

  

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  Great quailty & customer service.

  Review of 10/29/20, following an experience of 10/20/20 by CLEMMIE M. *

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• 5 / 5 1

  

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  I received my order within a reasonable time and was happy with the product.

  Review of 10/24/20, following an experience of 10/4/20 by SHANNON C. *

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• 1 / 5 1

  

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  Declining reviews is faulty. You suck

  Review of 10/23/20, following an experience of 8/30/20 by JAILYN C. *

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• 5 / 5 1

  

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  Very Nice. Pretty Quick delivery.

  Review of 10/22/20, following an experience of 10/10/20 by ELDRIDGE V. *

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• 5 / 5 1

  

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  Awesome customer service. I ordered 2 sheets from a 3rd party and reached out to Simple Shapes for 3 more to complete my wall. No issues!

  Review of 10/21/20, following an experience of 10/6/20 by ABBEY M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  User friendly website, the coupon code on their website was a huge help! Great quality item

  Review of 10/18/20, following an experience of 9/22/20 by REINA T. *

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• 5 / 5 1

  

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  Wonderful product. Easy to put up.

  Review of 10/17/20, following an experience of 10/1/20 by SANTIAGO G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I was very satisfied with the service, packaging, and quick turnaround from Simpleshapes.

  Review of 10/6/20, following an experience of 9/9/20 by JACKELINE G. *

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• 5 / 5 1

  

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  Loved the product easy to apply, arrived at a reasonable time !

  Review of 10/2/20, following an experience of 9/20/20 by DIEGO H. *

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• 5 / 5 1

  

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  Speedy delivery and great service 👍

  Review of 10/1/20, following an experience of 9/21/20 by SIDNEY O. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Fast delivery

  Review of 9/24/20, following an experience of 9/8/20 by KAYDEN O. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Darling, Original. Thanks.

  Review of 9/23/20, following an experience of 9/14/20 by ELSE G. *

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• 2 / 5 1

  

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  Took two weeks to arrive and received the wrong item.

  Review of 9/22/20, following an experience of 8/28/20 by GRIFFIN B. *

  *Pseudonymized data at the request of the author

  Answer by simpleshapes.com

  

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  Hello we apologize for the mistake in your order. Please contact us at support@simpleshapes.com with your order number and issue and we will make sure it is taken care of right away. Thank you. Simple Shapes

• 3 / 5 1

  

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  Delivery said 2 days but took about a week to process the order so wasn't really 2 days

  Review of 9/22/20, following an experience of 8/16/20 by DEDRIC H. *

  *Pseudonymized data at the request of the author

  Answer by simpleshapes.com

  

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  We are sorry for the extended time it took to receive your order. However because every item we sell is made to order there is a separate processing time which we try to be transparent about in the FAQ and About us section.

• 3 / 5 1

  

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  I ordered this at the end of August and it took 25 days (17 business days) to arrive. The product was completed outside of the 5 to 10 day business day time frame suggested and then it took another 8 days for my order to arrive once shipped. The product is beautiful, but the lag time was very frustrating.

  Review of 9/22/20, following an experience of 8/25/20 by WINIFRED P. *

  *Pseudonymized data at the request of the author

  Answer by simpleshapes.com

  

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  Hello, We are so sorry for the delay in your order. As we stated on our website, at the time the production delay was 5-10 business days. Unfortunately your order fell at the tail in of the 10 business day because of recent increases in order volume. To make matters worse the USPS has been experiencing their own set of delays which caused further delay of your order. We have added more staff and a weekend crew to help catch up with our orders and are doing everything we can to reduce the production delay as much as possible. Thank you for your patience and honest review. We hope your enjoy our product.

  Answer by Winifred P

  

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  I appreciate you taking steps to decrease the production time. My order was completed after 12 business days- outside of the 10 business days. Understanding that your production time lagged and USPS is having difficulty, perhaps you should also look at alternative shipping services. The 8 days to receive a 2 day priority package is also inexcusable.

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• 5 / 5 1

  

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  Love how they look

  Review of 9/22/20, following an experience of 9/10/20 by PETER P. *

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• 5 / 5 1

  

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  The product arrived quickly and correctly!!

  Review of 9/22/20, following an experience of 9/11/20 by JUVENAL M. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  I like the quality, but will I have to cut out the flowers if I order the large ones? That would be a deal breaker.

  Review of 9/19/20, following an experience of 9/10/20 by WALTER K. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Product arrived outside of the 3 day priority shipping but could have been because it was a holiday week.

  Review of 9/19/20, following an experience of 9/5/20 by NADIA V. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Love it! Quality was amazing delivery was fast!

  Review of 9/18/20, following an experience of 9/10/20 by SHERMAN W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Easy ordering process. It took a while to get my order but that was due to bad weather.

  Review of 9/18/20, following an experience of 8/22/20 by RUSSELL H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great!

  Review of 9/17/20, following an experience of 9/5/20 by LESLY L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very nice designed site, easy to locate products

  Review of 9/17/20, following an experience of 9/4/20 by MARIE M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I got my order for a wall decal (very large tree 🙂). It was packaged properly so it came in damage free. I had a situation where my husband was not in agreement with the "project and before opening the box- I decided to return it- happy husband=happy home😉. After emailing support, the staff emailed back and totally understood the dilemma and graciously encouraged me to feel free to just return it no problems on the refund. I was RELIEVED. I had the package ready to return and THANKFULLY I didn't cause hubby had a change of ❤- and decided to see what it would look like. We started to put it up that night and he REALLY LIKES IT- SO DO I!! Application is simply illustrated and easy!! Thanks for a great product!! Colleen

  Review of 9/17/20, following an experience of 9/5/20 by CORENE V. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  EVEN BETTER THAN I EXPECTED AND THEY EVEN SENT AN EXTRA SET OF EVERYTHING I ORDERED WHICH WAS A NICE SURPRISE! DEF WILL HAVE MY BUSINESS FROM HERE ON OUT!

  Review of 9/17/20, following an experience of 9/3/20 by MATTIE V. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great product

  Review of 9/13/20, following an experience of 8/30/20 by MARCELO L. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Gave 4 stars instead of 5 because I didn’t get a shipment notification but my order showed up the same day I reached out to check on my order. Order was perfect.

  Review of 9/12/20, following an experience of 8/22/20 by AVA S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great!

  Review of 9/12/20, following an experience of 9/3/20 by CALLIE S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I am extremely happy with my wallpaper. I ordered wallpaper from Home Depot as well for this project. I can tell you this, there is a huge difference in the quality and application issues. Your product was so easy to apply.

  Review of 9/12/20, following an experience of 9/2/20 by CRISTOPHER O. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order