bulbsdepot.com

Customer reviews for bulbsdepot.com

4.7 / 5 1

Calculated from 74 reviews obtained over the last 12 months

798 reviews since 21/09/2017

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Information bulbsdepot.com

  • Company

    BulbsDepot

  • Description

    Shop BulbsDepot.com for the best deals for commercial lighting.

  • Address

    6702 Chestnut Street 45227 Cincinnati

  • Website

    http://www.bulbsdepot.com

  • Category

    Other

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Customer reviews

  • 5 / 5 1
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    Easy to order and very fast delivery!! Definitely will order again.

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  • 5 / 5 1
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    Had exactly what I needed (many other vendors did not) and the price was fair. Had good communication concerning the order and received it promptly.

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  • 5 / 5 1
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    Great for hard to find electrical parts and great resource for competent DIYers!

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  • 5 / 5 1
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    THE MULTIPLY TIMES I HAVE ORDERED WITH YOU ITS BEEN A PRETTY EASY ORDERING PROCESS.SO THIS TIME I HAD AN ISSUE WITH MY INTERNET. SO I CALLED IN TO PUT IN A ORDER WITH CUSTOMER SERVICE AND THEY WERE REALLY EXCELLENT AND SO PROFESSIONAL.THEY MAKE YOU FEEL THAT EVERYONE IS IMPORTANT .KEEP UP THE AWESOME WORK GUYS.

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  • 5 / 5 1
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    Great customer service...

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  • 5 / 5 1
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    Bulbs worked as intended. first time ordering simple and painless

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  • 5 / 5 1
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    Very easy to find the ballasts that I needed, and very good prices. Five stars!

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  • 5 / 5 1
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    Wonderful service. Easy to order wha I needed.

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  • 5 / 5 1
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    great price on exactly what I needed. Timely delivery.

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  • 5 / 5 1
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    Easy it find item on website.. Ordering was effortless.

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  • 5 / 5 1
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    quick delivery

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  • 5 / 5 1
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    BulbsDepot I can trust because the customer service is excellent!

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  • 5 / 5 1
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    Great job! Just what I wanted.

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  • 5 / 5 1
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    This is the only place online where I could find the ballast I was looking for. The circline ballast arrived quickly and was well-packaged.

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  • 5 / 5 1
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    Easy to use site, got what I wanted when I was supposed to. Glad to be able to find this otherwise difficult to locate ballast.

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  • 5 / 5 1
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    Unexpected prompt delivery. Thank you. Keep up...

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  • 5 / 5 1
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    Easy to navigate site. Product arrived in timely manner.

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  • 5 / 5 1
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    Good selection, reasonable prices, large quantities available

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  • 5 / 5 1
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    Order arrived timely and product as described.

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  • 5 / 5 1
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    return customer.. Thanks for the schematic included

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  • 5 / 5 1
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    Order received promptly. All as I ordered.

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  • 5 / 5 1
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    Best price, ballast was perfect replacement and fast fast shipping.

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  • 5 / 5 1
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    Part delivered ahead of time and worked with no issues

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  • 5 / 5 1
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    Great service. I ordered this exact part from a different manufacture and the item was back-ordered because they had to test it. I cancelled the part and found bulbsdepot.com. Not only was the product less expensive, but it came with an ignitor and capacitor. It was here in 4 days. I was waiting for the product from the other company for 3 weeks (Gordon Electric). I highly recommend this site.

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  • 5 / 5 1
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    Amazing selection, unbelievable prices, and lighning-fast shipping. What's not to like. I will definitely order again and again.

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  • 5 / 5 1
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    Good company to work with. Shipping was fast and sell quality items. Very fast response to my email.

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  • 5 / 5 1
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    Awesome customer service, we had delivery/carrier issues in the beginning and Scott was able to get everything all squared away for us on our account so that it's all smooth sailing from now on, he was super friendly and was able to customize our profile/shipping info so everything is perfect now. This is the only company I will buy our shop's ballasts from.

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  • 5 / 5 1
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    Part delivered when expected.

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  • 4 / 5 1
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    Good, but I did not get a notification when my product was shipped or any tracking information.

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  • 5 / 5 1
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    I ordered ballasts for under-cabinet fluorescent light fixtures. They arrived promptly, in good condition, and worked as required.

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  • 5 / 5 1
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    Easy ordering and fast delivery

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  • 5 / 5 1
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    This was my first order from Bulbs Depot and I am well satisfied with their service. The guy who I placed the order with, was friendly and knowledgeable. My order was well packaged and arrived on the day he said it would.

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  • 5 / 5 1
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    I placed the order and it was delivered in time well protected .

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  • 3 / 5 1
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    Was never given a shipping date or alert. Otherwise great.

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  • 5 / 5 1
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    Delivered as promised. Well packaged against damage.

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  • 5 / 5 1
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    Timely. Excellent customer service

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  • 5 / 5 1
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    Excellent service

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  • 5 / 5 1
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    Placed the order on an hard to find bulb, so happy they had it and quick delivery.

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  • 5 / 5 1
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    Received product in atimely manner

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  • 5 / 5 1
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    The bulbs we ordered are harder to come by and normally very expensive. Bulbsdepot shipped them pout as soon as they came in stock. We will use this company again.

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  • 5 / 5 1
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    The best price available when I was looking for the smart bridge compared to other sites.

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  • 5 / 5 1
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    Fantastic! Easy to order from and quick on the shipping. The customer servicemis great too.

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  • 5 / 5 1
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    No issues. Product as described and worked very well.

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  • 5 / 5 1
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    Very good

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  • 5 / 5 1
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    Ballast was as described, price was good and it arrived in a timely fashion. USPS tracking isn't great but that's on them.

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  • 5 / 5 1
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    helped find an acceptable replacement for a discontinued bulb, good price, prompt delivery

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  • 5 / 5 1
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    Found the product with a quick google search and ordered it just as fast. Installation was easy and it works great. 100% satisfied.

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  • 5 / 5 1
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    Talked to a rep. for my order. My preferred way to order. Great experience.

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  • 5 / 5 1
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    quality product arrived in a timely manner

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  • 5 / 5 1
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    Quick service, great price and didn't gouge me on the shipping!! THANK YOU

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  • 5 / 5 1
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    Great service and part worked great! Will use them again

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  • 5 / 5 1
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    Fast & efficient order process

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  • 5 / 5 1
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    very good --great information --easy to follow

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  • 5 / 5 1
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    The site was easy to navigate. The shipping was fast. Getting updates on my order was helpful. I will use this site again.

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  • 5 / 5 1
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    Ballast came on time, no issues. Happy with seller.

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  • 5 / 5 1
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    Orders are correct, arrive on time.

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  • 5 / 5 1
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    Fast reliable efficient

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  • 3 / 5 1
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    Did never receive updates on the delivery, never knew item was on my postal box.

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  • 5 / 5 1
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    The people I talked to was professional and knew what I need and got it to me quickly.

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  • 1 / 5 1
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    I ordered a couple of Philips T-8 LED bulbs from BulbsDepot.com specifically because they were specified as plug-and-play for replacing standard fluorescent bulbs. When I received the order the packing slip indicated that a substitution to the latest version of the bulbs that I had ordered were being supplied. The substituted bulbs are not specified as plug-and-play, but I tried them anyway and they did not work in my fixture. I contacted BulbsDepot and they said to check Philips for ballast compatibility. I bypassed the ballast in my fixture (what I was trying to avoid by purchasing plug-and-ply in the first place) and they still didn't work. I requested an RMA, sent the bulbs back to BulbsDepot, and am still after two months waiting for a credit. Numerous emails and phone calls have not been returned.

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    Answer by bulbsdepot.com
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    Matthew - Thanks for the feedback. We were working with a partial staff last month but you refund was processed on May 20th. We also sent an email with the credit. Please confirm you received a credit on your credit card statement and let us know. Thanks. Bill

    Answer by Gregorio K
    Flag

    Thanks Bill. I just verified that my credit card was credited on May 20. However I have not received any emails from BulbsDepot since the RMA message on April 29. No matter now it’s done. Thanks.

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  • 5 / 5 1
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    Very fast turnaround and accurate service

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  • 5 / 5 1
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    Very good

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  • 5 / 5 1
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    Easy! Good quality and service!

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  • 5 / 5 1
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    We received our bulbs ahead of schedule. They were a bit difficult to install but once installed my countertops are beautifully lit again. Thanks

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  • 5 / 5 1
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    Bulbs and sockets were delivered quickly and were exactly as described. Thanks for the excellent service.

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  • 5 / 5 1
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    product was as described

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  • 5 / 5 1
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    Had the exact manufacturer part I needed not a substitute. The web site was easy to use and delivery was quick. will do business again.

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  • 5 / 5 1
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    Shopping on line was simple. Recieved my order promotly, in mint condition. Reinstalled the ballast and new bulbs the following day with no issues. Everything worked as expected and things are back to normal.

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  • 5 / 5 1
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    great, thanks

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  • 5 / 5 1
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    Product arrived four days sooner than I expected. Website easy to use.

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  • 5 / 5 1
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    I was able to navigate the website easily to find the exact ballast I needed.

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  • 5 / 5 1
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    Perfect online service, communication and delivery. Totally satisfied.

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  • 5 / 5 1
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    The price was excellent, and they did as agreed.

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  • 5 / 5 1
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    good price and quick delivery on top of a quality product. I will purchase again in the future.

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  • 5 / 5 1
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    Easy to find

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  • 5 / 5 1
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    Customer service was great. Told of a delay but received order sooner than expected.

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  • 5 / 5 1
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    Excellent communication; on time delivery of product as ordered.

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  • 5 / 5 1
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    Excellent prompt service.

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  • 5 / 5 1
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    I looked everywhere for a fluorescent light fixture ballast that would retro fit an old fixture in our garage and was able to find it at bulbsdepot. Kudos to you folks!

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  • 4 / 5 1
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    good

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  • 5 / 5 1
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    Site easy to maneuver

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  • 5 / 5 1
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    Fast delivery of the correct item! Thank you

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  • 5 / 5 1
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    On time and correct order

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  • 5 / 5 1
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    arrived unbroken and in decent time considering the situation

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  • 4 / 5 1
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    I ordered bulbs, and they came, but there was never a single communication to confirm the order - I had almost given up and decided to order again somewhere else, when after five days or so, the order arrived.

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  • 5 / 5 1
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    Everything easy to find

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  • 5 / 5 1
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    I found the website very easy to use with descriptive pictures that added clarity to the ordering process. The whole process, including shipping, was timely and worked as advertised — I was well pleased!

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  • 3 / 5 1
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    Slow delivery. Items took 20 days for me to receive them.

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  • 4 / 5 1
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    I like the product and just wish they had communicated a little better so I knew it had shipped

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  • 5 / 5 1
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    Easy to order on line and sent same day got it the next day..wonderful service will be your pr. person thank you

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  • 5 / 5 1
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    Very quick delivery. Product was as described. Will order from Bulbs Depot again.

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  • 5 / 5 1
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    smooth transaction

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  • 5 / 5 1
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    Quick and easy, needed to reorder the same part, it was in my order history, clicked "reorder" and had the new part 2 business days later. And that was during a pandemic!

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  • 4 / 5 1
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    I placed and my order and received my item in about a week. In the email confirmation it mentioned that I was going to get a email about the shipping as well with tracking. I didn’t receive that option for some reason but still received my item. It works perfect. I have no complains for the item or performance, just that I didn’t receive tracking information or the email that the item was shipped. But overall everything was great!

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  • 5 / 5 1
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    the site was very easy to use and easy to check out.

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  • 5 / 5 1
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    You had the part!! The postage cost more!! But it works!!! And I didn't get electrocuted!!!

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  • 5 / 5 1
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    Perfect order !!

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  • 5 / 5 1
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    Very good service. Speedy delivery of the product ordered.

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  • 5 / 5 1
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    Fast delivery - and not one bulb was damaged in shipping! Good value!!!

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  • 5 / 5 1
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    Easy to order and fast shipping

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